BT (British Telecom)

BT (British Telecom) Outage Report in Wigan, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Wigan come from postal codes WN3 and WN6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wigan, England 11/19/2025 05:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wigan, England

The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Bolton, Lymm, Liverpool, Skelmersdale, Warrington, Chorley, St Helens and Altrincham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Phone
United KingdomWigan Internet
United KingdomBolton Phone
United KingdomLymm Internet
United KingdomLiverpool E-mail
United KingdomSkelmersdale E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • bailene nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • dansodergren Dan #Tech4Good Sodergren (@dansodergren) reported from Urmston, England

    @IanMCalvert @EE @bt_uk @MarcAllera So it hasn't just happened to me then... Right it's worth a complaint or three to @EE and @BT and maybe even a spot on @BBCWatchdog or @bbc5live

  • dylanh7389 dylan (@dylanh7389) reported from Warrington, England

    @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @primevideouk you brag about having so much tennis in 2020. But you throw it out with no commentary. At least @btsport and @Eurosport_UK give it the attention is deserves. World no1 match and no commentary... Its bad

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • linda25j Linda Jones (@linda25j) reported from Urmston, England

    @mrjakehumphrey @btsport Not a bad place to be! 👋

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • Conlin86 Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • lukeroyle41 Luke Royle (@lukeroyle41) reported from Urmston, England

    Hey @btsport do us a favour and take all the NHL coverage or don’t take any! I pay for @NHL Gamecentre, @PremierSportsTV yet can’t watch @penguins tonight as I don’t have a BT subscription. You should not need 3 subscriptions to watch NHL in the UK. Shit for the fans again @NHL

  • RunningMissM11 💖M💖 (@RunningMissM11) reported from Urmston, England

    @bt_uk Please can you sort out the issues with the WiFi and YouView box. I’ve not been able to use my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either.

  • RunningMissM11 💖M💖 (@RunningMissM11) reported from Urmston, England

    Please can you sort out the issues with the WiFi and YouView box @bt_uk I’ve. It been able tousle my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either. #BTTV #IDontNeedThis

  • Emma_Kearl Emma Kearl (@Emma_Kearl) reported from Wigan, England

    @Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.

  • Pat_Wisedale46 Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England

    @bt_uk Hello, nope still experiencing issues.

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • mekonmcfc MikeB (@mekonmcfc) reported from Urmston, England

    Is everyone’s @bt_uk WiFi as bad as mine, so slow@

  • sarahsuttonx sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • mekonmcfc MikeB (@mekonmcfc) reported from Urmston, England

    @bt_uk why is broadband so slow, I am actually turning it off and using 4G !! What am I paying for

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnabelBeeforth Annabel Beeforth (@AnnabelBeeforth) reported

    @bt_uk Thanks. Just to be clear though - the 'pole' being replaced will only offer a temp fix - the temp fix that could not be made last week due to the pole being 'compromised' (old, rotting?!). Full restoration of reliable broadband that we pay for, is still up in the air. Thank you.

  • iamonabeach -on a beach- (@iamonabeach) reported

    @bt_uk Thanks, but please also feedback this request to your customer service management team because, frankly, designers won't care much about this minor topic (from a design perspective).

  • SamWalden97 Sam (@SamWalden97) reported

    @bt_uk Hi, Still down but been in contact with text support and phone support so don’t worry, as I imagine you will all just check my account and tell me the same updates

  • philkendall Phil Kendall (@philkendall) reported

    @bt_uk Customer cares says I'm the 1st customer to ever ask to do this. I mean, I'm a super-techie cool guy (*cough*) but I'm not THAT cool.

  • LiveseyScott scott livesey (@LiveseyScott) reported

    @bt_uk No, I have contacted OFCOM about your failings, and your inability to sort out all the problems I have had, with your 'unbreakable' broadband.

  • philkendall Phil Kendall (@philkendall) reported

    @bt_uk Sure, you would hope so. They seemed genuinely a little confused that I was already running a non-BT VoIP service over the line. Vonage are telling me this absolutely can be done, but I'm not sure I have the energy to find someone at BT who agrees!

  • LindenDStewart Linden Stewart Alsop (@LindenDStewart) reported

    @bt_uk My issue is that this specific HUB problem is well known to BT and I was sent an engineer to sort it out. They sent the wrong sort of engineer who couldn’t. And as it WASN’T a problem with Apple then BT should have sorted it.

  • 3LFC_YNWA Jabeeni (@3LFC_YNWA) reported

    @bt_uk Are you saying EE is better network than yourselves lool

  • lilmissdebs Debbie Johnston (@lilmissdebs) reported

    @bt_uk your customer service is an absolute disgrace as is the actual service we pay for! I’d appreciate a call from someone in customer services please.

  • stuartyboy_70 Disco Stu 🎯 (@stuartyboy_70) reported

    @bt_uk Just as well I contacted you or we would never have known this. I'm guessing the engineer won't need access to the house as there wont be anybody in?