BT (British Telecom)

BT (British Telecom) Outage Report in Wigan, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wigan, England 10/29/2025 09:15

October 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wigan, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, St Helens, Bolton, Warrington, Skelmersdale, Altrincham, Wigan, Leyland and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • Losecontr0lx Jane Holt X (@Losecontr0lx) reported from Garswood, England

    @bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • leehow2 Lee Howarth (@leehow2) reported from Bolton, England

    @bt_uk you are the worst company I've ever had the displeasure to deal with in my almost 45 years on planet earth. What a ****** awful company!

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • donutvan Donovan Whyte 🇵🇸 (@donutvan) reported from Walkden, England

    @bt_uk after a terrible night watching Salford rugby, I come home and think, I will out the music channel on..... Not one of them work! Do I have them in your rubbish channel selections where you suck Sky off?

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • AndyWhittle2 Andy W (@AndyWhittle2) reported from Aspull, England

    @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

  • YawnoftheDad Anthony Crook (@YawnoftheDad) reported from Urmston, England

    @btsport @btsportfootball are you ever going to fix your app on #PS5?

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • savigar_michael Michael savigar (@savigar_michael) reported from Leyland, England

    @TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenLAllen Steven 🇾🇪 (@StevenLAllen) reported

    @bt_uk Well it’s just slow in general, alongside the issue of wired connections failing every other day.

  • tomtolkien Tom Tolkien (@tomtolkien) reported

    @bt_uk So you are offering to explain the contract once I’ve signed and agreed to it?! I have a hearing problem, dear - I’m not stupid!

  • HelloMarkLowery Mark Lowery (@HelloMarkLowery) reported

    @bt_uk In fairness to@bt_uk everyone you speak to there is extremely helpful and competent, and genuinely bend over backwards to sort your problems out. If only I didn't have to spend 4 1/2 hours on hold over the last 2 days to speak to them.

  • tomtolkien Tom Tolkien (@tomtolkien) reported

    @bt_uk Unbelievable response, BT. I tweet you to ask for a written response as your website’s offers are unintelligible and I avoid the phone due to hearing problems. You respond: read our website or call us on the phone. Unsurprisingly I no longer want to use BT. 👏

  • Traves86 Lyndsey Traves (@Traves86) reported

    So disappointed and angry with @bt_uk been waiting for wifi/phone line for 77 days. One problem after another after another!! NOW, I’ve supposedly cancelled my order!! #timetoleave #massivecomplaint

  • marshymoose23 Laura (@marshymoose23) reported

    @bt_uk Went with you guys for your reputation for excellent customer service - been extremely disappointed so far. You cancelled my order without explanation, 2 promised call backs that haven't happened, without apology, and a week's delay to my installation. Appalling.

  • 7182771Tenna Crypto876 (@7182771Tenna) reported

    @bt_uk Why is my internet down. Is there a problem on your side?

  • lochs_and_glens lochsandglens (@lochs_and_glens) reported

    @bt_uk @ScottishFA Worst Customer Service on the planet.

  • kerrylynnepyke Kerry-Lynne Pyke Chart.PR 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@kerrylynnepyke) reported

    @bethedwardsuk @bt_uk Awful

  • MavisKernow Mark Dennett (@MavisKernow) reported

    @OpenreachHelp So basically you’re not checking you’re information before you send them. You’re as bad as the rest of them. @bt_uk please take note! @BBCWatchdog guess what these people want to do in my garden