BT (British Telecom)

BT (British Telecom) Outage Report in Wigan, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Wigan come from postal codes WN3 and WN1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wigan, England 12/09/2025 12:30

December 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wigan, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Bolton, Chorley, Wigan, Lymm, Skelmersdale, Warrington and St Helens.

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City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @primevideouk you brag about having so much tennis in 2020. But you throw it out with no commentary. At least @btsport and @Eurosport_UK give it the attention is deserves. World no1 match and no commentary... Its bad

  • lukeroyle41 Luke Royle (@lukeroyle41) reported from Urmston, England

    Hey @btsport do us a favour and take all the NHL coverage or don’t take any! I pay for @NHL Gamecentre, @PremierSportsTV yet can’t watch @penguins tonight as I don’t have a BT subscription. You should not need 3 subscriptions to watch NHL in the UK. Shit for the fans again @NHL

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • bailene nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • RunningMissM11 💖M💖 (@RunningMissM11) reported from Urmston, England

    @bt_uk Please can you sort out the issues with the WiFi and YouView box. I’ve not been able to use my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • Emma_Kearl Emma Kearl (@Emma_Kearl) reported from Wigan, England

    @Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.

  • linda25j Linda Jones (@linda25j) reported from Urmston, England

    @mrjakehumphrey @btsport Not a bad place to be! 👋

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • Conlin86 Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • mekonmcfc MikeB (@mekonmcfc) reported from Urmston, England

    @bt_uk why is broadband so slow, I am actually turning it off and using 4G !! What am I paying for

  • mekonmcfc MikeB (@mekonmcfc) reported from Urmston, England

    Is everyone’s @bt_uk WiFi as bad as mine, so slow@

  • dansodergren Dan #Tech4Good Sodergren (@dansodergren) reported from Urmston, England

    @IanMCalvert @EE @bt_uk @MarcAllera So it hasn't just happened to me then... Right it's worth a complaint or three to @EE and @BT and maybe even a spot on @BBCWatchdog or @bbc5live

  • RunningMissM11 💖M💖 (@RunningMissM11) reported from Urmston, England

    Please can you sort out the issues with the WiFi and YouView box @bt_uk I’ve. It been able tousle my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either. #BTTV #IDontNeedThis

  • dylanh7389 dylan (@dylanh7389) reported from Warrington, England

    @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • sarahsuttonx sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

  • Pat_Wisedale46 Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England

    @bt_uk Hello, nope still experiencing issues.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lplanemadbear Edu (@lplanemadbear) reported

    @bt_uk why is your website saying no issues in the wifi network when no one has internet ?

  • BaluRajguru Balu Rajguru (@BaluRajguru) reported

    @bt_uk I’ve already done this twice and have now raised a complaint with BTShop about it.

  • lisa6421 Lisa Morris (@lisa6421) reported

    @bt_uk supposed to be getting super fast broadband at over 425 and we are not getting the service we are paying for

  • NRSWA Corehard Limited (@NRSWA) reported

    Apologies to all our clients if you are having difficulty contacting us. We have been without a phone service since November and were hoping that BT would have been able to resolve this by now. In the meantime please contact us through our website. @bt_uk

  • davidleeventers David Lee Venters (@davidleeventers) reported

    @bt_uk what package are you talking about , its VOIP THERE ISNYT A PACKAGE ITS FREE u idiot ill ask bloke comes round VOIP USES THJE INTERNET < please realise i am a qualified person not some moron>

  • lippy72us Lisa Gill (@lippy72us) reported

    @bt_uk I have done that, wasted two hours this morning to BT! I have had to cancel them but just putting it out to any any new customers - check your BT package details for unauthorised add on’s - shocking customer service if this is how you need to conduct business

  • 1eyeinrumney Nicholas Rumney (@1eyeinrumney) reported

    @bt_uk @BTSopenreach absolutely shocking service from your split organisation. 4 months for fibre switch over. 4 attempts to get OR with hoist to make connection. Leaves property with internet BB disabled until next engineer can come in 5 days. #shabby #basicservicenotincluded

  • LisaOhh1 🥰 Lisa ❤️ (@LisaOhh1) reported

    Some absolutely outstanding customer service from @bt_uk - NOT. Left with no wifi since Thursday, no phone signal at home either, sent an engineer without sending a new hub so he couldn’t fix it. Paying £52 a month for this shoddy service. About time I move to a new provider!

  • Nagra81 rob nafzger (@Nagra81) reported

    @bt_uk could you please advise when the 5.1 surround sound issue will be fixed on the pro box. It's been over a year now and the box is of no use to me without it.

  • RoseSallufi Rosemarie Sallufi (@RoseSallufi) reported

    @bt_uk You can't even notify my mother who is a vunerable customer that you are taking her landline down for maintenance....Then you cannot communicate to a real or helpful person anywhere to get support. Considering u r a Comms company YOUR COMMUNICATION IS A BLOODY JOKE