BT (British Telecom)

BT (British Telecom) Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wigan, England 01/29/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wigan, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Bolton, St Helens, Warrington, Altrincham, Leigh, Chorley, Ormskirk, Wigan, Skelmersdale, Darwen and Atherton.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from Much Hoole, England

    @bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

  • lisa_red4d LisaRed4d ♥️ (@lisa_red4d) reported from Urmston, England

    @bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks

  • ianduff52 little bigman🇵🇸🌹YNWA (@ianduff52) reported from Leyland, England

    @bt_uk Struggling to login..

  • AmuletL Amulet Windows Mcr Ltd (@AmuletL) reported from Urmston, England

    @bt_uk morning my internet went down at 9:15 today and it is still not@avaliable

  • Eaveysmom EaveysMom (@Eaveysmom) reported from Urmston, England

    @bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • rbury92 Rob (@rbury92) reported from Urmston, England

    Peter Walton is awful @btsport. He's never once disagreed with a referee's decision

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • 09WOD Warren ODonovan (@09WOD) reported from Bolton, England

    @bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PearlFion FfionPearl (@PearlFion) reported

    Hi debt advisers. Has anyone had any luck getting a sensible payment arrangement out of @bt_uk for an ongoing bill when the client is vulnerable & desperately needs the service? I'm struggling...

  • dalmaine D'Almaine (@dalmaine) reported

    @bt_uk I’ve had no service all week but you can all go home now it’s Friday

  • gmd_bear Gail Miller (@gmd_bear) reported

    @bt_uk No. The email said "we're sorry you're stopping your services". She had not requested this. No one at customer service has any idea. Whenever she phones to get it sorted she gets the runaround and put on hold for over 2 hours. She's 72 and recently widowed.

  • gmd_bear Gail Miller (@gmd_bear) reported

    Can anyone recommend a decent company for my mum to get a landline, broadband and TV? @bt_uk are an absolute disgrace. She moved house early Dec then due to mistakes made by BT didn't get connected until mid Jan. BT have now cancelled her service without any warning or reason.

  • HBeMee1 HBeMee (@HBeMee1) reported

    @btbusinesscare @Charlotteoleary Hi Alan It would be great if you reached out to the many people in this thread who've had problems with you... Charlotte appears to be one of many....

  • GrahamBridge3 Graham Bridge (@GrahamBridge3) reported

    @BTCare rang to offer me some exciting deals. I have been with BT for over 40yrs and they ask me to answer some security questions to verify who they have just called! They cannot move unless security questions are answered. I have had enough of this garbage.

  • kiffty Ken Tait (@kiffty) reported

    @OpenreachHelp When will Openreach complete works outside my house (Bromley, Kent BR2) I have had no Internet or phone line all day. It’s obviously down to the works going on & not my provider. #notgoodcustomerservice @BTCare

  • mrpottas benjamin pottas (@mrpottas) reported

    @bt_uk is there any issues with BT internet in West Kirby, Wirral

  • NickyKells1 Kicky Nells (@NickyKells1) reported

    @bt_uk we have now been waiting over 2 weeks for hub and discs to be delivered even after numerous phone calls....very disappointed with your service....can you advise us who to call? We have spoken to customer care about this issue and they have resubmitted orders twice!!!!

  • jaysta1979 JP (@jaysta1979) reported

    @bt_uk @momeysavingexpert just received notification of a price increase. Am I right in saying this means I can terminate my contract with no additional charges?