BT (British Telecom) Outage in Chorley, Lancashire, England

@btsport has the worst commentary They are all so boring zzzzzzz

@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?

@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

@bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

@virginmedia @BTCare do you want another customer?

@btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!

Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

@bt_uk internet not working in PR4 - is this a localised issue?

@EE @bt_uk Hi there - any idea what is happening with the mobile signal in the ST18 area as I've never experienced reception this poor before. Is there an issue with any of the masts around us?

@bt_uk Seems so many customers disagree, my elderly parents included, who signed up Feb 6th, promised installation 25th Mar- still without landline now- which is essential for them - such poor service. #ofcomneedstoknow

@bt_uk What is the best way to contact BT? We have been ignored by them for a year, our internet connection is very poor and we are getting really frustrated! TERRIBLE, TERRIBLE service so far!!!

@bt_uk it seems just a little bit late for this. The last time I contacted you because the connection was bad i was told it wasn’t true, this time just ignored. Thanks 🙏🏻

@bt_uk Was going to change from Virgin to BT , got a phonecard when I put in my info and was told I'd get a call yesterday at a booked time slot.... never got the call . If that's your customer service I'll go sky

@bt_uk Have same issue if just using TV , TV fine if I'm watch now TV or prime or Netflix and must streaming channels it's just live TV so end up watch live TV through one of the hubs BBC iPlayer or itv or one of the hubs 👍

@bt_uk fix ur ****** internet or I’m gonna dangle myself off one of your internet poles to send a message

@_shayvez_ @bt_uk Damn shame, I was in the middle of some DbD :')

Something makes me think there is a wide outage on @bt_uk backbone looking at @DowndetectorUK and the fact I have no wifi #btDown

@bt_uk I don't know the landline - I'm renting a shared house. I could give you the address and the landlord name and thats about it. Is this a normal outage? What about the area is everything fine?