BT (British Telecom)

BT (British Telecom) Outage Report in Chorley, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Chorley come from postal codes PR7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chorley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chorley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chorley, Lancashire, England 01/27/2026 08:25

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chorley, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Wigan, Bolton, Chorley, Skelmersdale, Preston and Bury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Wi-fi
United KingdomBlackburn Phone
United KingdomWigan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chorley, England

Latest outage, problems and issue reports in Chorley and nearby locations:

  • cdyer291 Craig Dyer (@cdyer291) reported from Bury, England

    When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

  • theboytemps Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • nimopr1 Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • KLBretherton Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • RyanMarkOConnor Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tslg1962 TSLG1962 (@tslg1962) reported

    @bt_uk BT engineer did not bother to turn up for an appointment you arranged and nobody had the decency to let us know. Typical BT appalling customer experience

  • LordHippos Chris Merritt (@LordHippos) reported

    @bt_uk Not yet I'll try and call them tomorrow (assuming I remember) It's only mobile contract sub £10/month SIMO so not a major problem! P.S. I wish you didn't increase my Broadband contract that I only took out a couple of months ago by 14-15%!

  • ecojaney Jane Barker🍃💚🍃🌻🌻🌻 (@ecojaney) reported

    @bt_uk I’ve been contacting your Full Fibre team/Complaints/Early Life team/Advisors since last Friday 31/3 - it’s like a game of pass the parcel. Nobody wants to deal with it or sort out getting me reconnected. It’s the most appalling customer service EVER!

  • selkie_siren KJ (@selkie_siren) reported

    Received a written response to a #complaint I made to @bt_uk. It does not address my complaint at all. However, the letter starts "Dear Mr Saunders" so maybe it addresses his complaint, poor man. I wouldn't know. #AppallingCustomerService

  • HibbsA Anthony Hibbs (@HibbsA) reported

    @janie07 @bt_uk It’s ridiculous isn’t it? Spoke to at least 10, friendly, trying to help but can’t, BT staff. No ownership of problems. Apparently my landline was cut off when Openreach installed fibre. Why?! So it’s had to be installed as a new connection. The drop outs? Infuriating.

  • janie07 Jane (@janie07) reported

    @JeniWren @bt_uk We had BT fibre installed on 14th February - line went down last Friday!! No phone and no internet!! Been told no fault on line?! #rubbishservice

  • ecojaney Jane Barker🍃💚🍃🌻🌻🌻 (@ecojaney) reported

    @bt_uk your customer service is appalling. Full Fibre upgrade processes wrong - cut off my broadband in error 31/3 and nobody knows how to reconnect me. Told I have to wait for engineer to come 19/4 - nearly 3 weeks 😡 Order supposed to be expedited but stuck in system for days!

  • PickardFran Fran pickard (@PickardFran) reported

    @alickie66 @bt_uk I know the feeling have spent 30+ hours on the phone to BT and no further forward, no way to treat people in their 80s with health issues

  • BigDavysDriver drivingbigdavy (@BigDavysDriver) reported

    @bt_uk My unbreakable wifi is broken (again).

  • leam1985 Lea (@leam1985) reported

    @bt_uk haven’t been able to get any mobile signal all morning. Turned phone off and on, reset mobile data, what else can I do?