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BT (British Telecom)

BT (British Telecom) outages and service status in Chorley, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Chorley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chorley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Chorley, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Skelmersdale, Wigan, Little Hulton, Bolton, and Preston.

CityProblem TypeReport Time
Blackburn Internet 2 days ago
Blackburn Internet 6 days ago
Blackburn Internet 7 days ago
Blackburn Internet 7 days ago
Blackburn Internet 14 days ago
Blackburn E-mail 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chorley, England

Latest outage, problems and issue reports in Chorley and nearby locations:

  • wanner316
    wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • KLBretherton
    Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • RyanMarkOConnor
    Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • samtcartwright
    Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • AlastairMurray8
    Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • nimopr1
    Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • MarcSchmid
    Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • richardayris
    Richard Ayris (@richardayris) reported from Great Harwood, England

    Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt

  • AlastairMurray8
    Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • samihowarth
    sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • DannyBuble
    Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • TruckSM24
    Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • MrsW64242123
    @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • theboytemps
    Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • MikeNolan
    Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • MrsW64242123
    @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • jdnwils
    Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • ThomRawlinson
    Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • Woodlin37
    Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bookins01
    TakingStock (@bookins01) reported

    @bt_uk We are still getting terrible service from our Broadband. We were on the phone for almost 2 hours trying to get a solution, we were told we would receive a call. That was over 2 weeks ago. We are paying £70 pcm for a service that doesn’t work.

  • Bruscot80
    B (@Bruscot80) reported

    @Lets_getcycling @bt_uk @ManCityCouncil Theyre doing it for the cash. Theyve got to account for years and years of bad decisions. Maybe if they stopped spaffing money on vanity fountains.

  • SurfMonkeyBeer
    SurfingMonkeyBrewery (@SurfMonkeyBeer) reported

    @bt_uk recently told by by sales person that fibre to home is available in my area and the same price 29.99 as my 70mb package. Only then to be told the offer is only available for new customers. As a loyal customer this is disappointing and I would appreciate an explanation

  • spideychalamet
    teresa (@spideychalamet) reported

    @bt_uk our broadband went off at some point in the night, tried resetting twice but the hub is still flashing pink. we’re in the OL6 area, is there an issue due to the snow?

  • sam_bon
    Bonnies29 (@sam_bon) reported

    @bt_uk @ofcom @DerekSamson13 my husband has attempted to cancel his BT account through your app & chat facility. Each time he was disconnected, once we advised our intent. Please advise ASAP how to give notice as we do not wish to pay for your services longer than is necessary!

  • SketchLisa
    Lisa Harding (@SketchLisa) reported

    @bt_uk I’m busy at work. I don’t have the time to take out of my day to keep calling you. Please just do your job and fix this. Your records will show this has been an issue for months

  • Pridders22
    andy p (@Pridders22) reported

    @bt_uk brilliant. Booked a home move, but had to change the date- no problem you said and date moved. Woke up today- you’ve switched my broadband off on the date of the original move. Genius. Oh and you don’t open til 8am

  • mooramana
    Karen (@mooramana) reported

    Well anyone looking to move broadband to @bt_uk proceed with caution service down the only way to get a response is via Twitter been told 4 days to restore service & as I don’t pay an additional £7.84 pm for Halo I can’t have a 4g hub but I can add 15gb to my mobile plan for £25

  • skiptotheend
    Sarah Morpeth (@skiptotheend) reported

    @bt_uk There’s no fault - apart from BT’s stupid decision to switch off our landlines so unless you plan to reverse that decision what the point in my giving you my details ? You’ve switched the whole village over - it’s Elsdon in Northumberland !

  • no_not_him
    Andrew Murray (@no_not_him) reported

    @bt_uk Please advise what the problem is in the Croydon area, there hasn’t been any broadband for ten days now. I recently paid the quarterly bill but no phones and no wifi makes me wonder why.