BT (British Telecom)

BT (British Telecom) Outage Report in Bryn, Borough of Wigan, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bryn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bryn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bryn, Borough of Wigan, England 10/24/2025 02:10

October 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bryn, Borough of Wigan, England

The most recent BT (British Telecom) outage reports came from the following cities: St Helens, Liverpool, Bolton, Warrington, Skelmersdale, Wigan, Runcorn and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomBolton Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bryn, England

Latest outage, problems and issue reports in Bryn and nearby locations:

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • LynseyF85 Lynsey Finney (@LynseyF85) reported from St Helens, England

    @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • sarahsuttonx sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • Emma_Kearl Emma Kearl (@Emma_Kearl) reported from Wigan, England

    @Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • 09WOD Warren ODonovan (@09WOD) reported from Bolton, England

    @bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • missfowler_ Karen (@missfowler_) reported

    @bt_uk It’s not about just frustration. It’s about a company @bt_uk taking money for a service they’ve not provided and then has to cost the customer to resolve it!? How is that right or ‘good’ customer services?! They could put an email address on the site! #poorcustomerservice

  • ElliotcPike Elliot Pike (@ElliotcPike) reported

    @BTBusiness @bt_uk never use bt they are nothing but a nightmare they sent a text saying they were coming today by 1pm then sent a text saying they are coming on Monday now, I’m glad I waited in… I can’t wait to leave

  • missfowler_ Karen (@missfowler_) reported

    @bt_uk Does that excuse being spoken to like an idiot? When someone simply cannot read a message and respond appropriately? I do find it hard to believe that @bt_uk whichever dept don’t have email addresses shared across the departments, even if you don’t deal with the btwifi yourselves

  • alanrew Alan Rew (@alanrew) reported

    @RobTemple101 @bt_uk IIRC BT lost a lot of experienced engineers when they changed their contracts a couple of years ago. FWIW, if it's just for Internet access, other providers give much better service even though they use the same infrastructure. I use @zeninternet & recommend them.

  • RobTemple101 Rob Temple (@RobTemple101) reported

    I’m trying to sort out an openreach issue with @bt_uk and every person I speak to ends up saying “I’m not really the right person to speak to about that”. I even had a guy in the house yesterday with “openreach” clothes on staring at the openreach box. He wasn’t the right person.

  • ElliotcPike Elliot Pike (@ElliotcPike) reported

    @BTGroup @bt_uk never use bt they are nothing but a nightmare they sent a text saying they were coming today by 1pm then sent a text saying they are coming on Monday now, I’m glad I waited in… I can’t wait to leave

  • InvisibleElf Invisible Elf (@InvisibleElf) reported

    @bt_uk I’d rather speak direct to @OpenreachHelp as they are the ones who’ve cut the service off. BT’s response of raising a new order is beyond ridiculous

  • chriskettle3 Chris Kettle (@chriskettle3) reported

    @bt_uk I'm expecting sooner than the 24th for manager contact, leave that with you as I may not be a customer by then. #yourchoice

  • sophiexlix Sophie (@sophiexlix) reported

    @bt_uk No known issues

  • Morrie1981 Colin Morrison (@Morrie1981) reported

    Had to make a couple of customer service calls regarding my sports TV subscriptions. Absolutely shocking, couldn't care less attitude from @btsport - congrats you lost a customer. Called @SkySports - Mohammed was very helpful and dealt with my query very professionally.