BT (British Telecom)

BT (British Telecom) Outage Report in Garswood, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Garswood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Garswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Garswood, St. Helens, England 03/07/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Garswood, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Skelmersdale, St Helens, Bolton, Southport, Runcorn, Warrington, Wigan and Chorley.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSkelmersdale E-mail
United KingdomSt Helens Internet
United KingdomBolton Total Blackout
United KingdomBolton Phone
United KingdomSouthport Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Garswood, England

Latest outage, problems and issue reports in Garswood and nearby locations:

  • KLBretherton Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • Smithy523 Paul Smith 🦁 (@Smithy523) reported from Warrington, England

    @bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

  • theboytemps Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    @btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankParkes Frank Parkes (@FrankParkes) reported

    @bt_uk Hi Theresa ignore previous tweet, thought I had sorted it but no its still not working

  • R2detox1975 James Stamp (@R2detox1975) reported

    @bt_uk I would like to commend someone for exceptional customer service. How do I do that please?

  • MaximusSteve82 Steve Priestley (@MaximusSteve82) reported

    @bt_uk @OpenreachHelp still no Wi-Fi for over a week. I was meant to be called today no one has called me. My wife works from home for the @NHSuk and has no internet connection. Terrible service from both of you.

  • JDSpurs32 JDSpurs32 (@JDSpurs32) reported

    @bt_uk You connect for good Well that's a lie. Last night at 2am I had Internet problems, Been fine all day Tuesday and now its nearly 2am again and it's not working. Sort it out FFS

  • stoner1968 @Stoner #BackBoris100% (@stoner1968) reported

    @GBNEWS How about teaching some how to budget and make tough choices! Thus far no help for me in Band E property so Electric gone up £109 a month! Cancelled @SkyUK and done a cheaper @btsport package and will go SIM only on my mobile. #Simple solutions/choices

  • sgordon_the87 Ste Gordon (@sgordon_the87) reported

    @bt_uk hi, I’ve got an issue changing my TV package on the MyBT app and website, it keeps telling me to call which I did and I was told it couldn’t be done. I want to drop Big Sport for entertainment, I did this last summer without issue, is there anything you can do to help?

  • AaronMoulton91 Aaron Moulton (@AaronMoulton91) reported

    @bt_uk Hello BT, no Internet in CW5 area do you know what the problem si?

  • adeleewing1 Adele Ewing (@adeleewing1) reported

    @bt_uk @J16642009 We have similar issue. If major fault arises, surely where multiple homes without internet for a week, this response is not excellent client service. Both companies part of same group. I have had 2 engineers not turn up, been on phone every day and still no internet a week later.

  • MerlinGore Merlin Gore (@MerlinGore) reported

    I'm really at a loss as to why @bt_uk feel the need to disable pasting in the confirm new password field. You're encouraging terrible password behaviour that's very outdated.

  • BlueDino38 BlueDino 🇺🇦💙 #FBPE #FBPPR #GTTO (@BlueDino38) reported

    (9/9l @Ofcom please investigate this fraudulent practice by @bt_uk. I'm certain I am not the only one who has experienced this. Indeed the customer service representative I spoke to said I was the 2nd person that DAY who'd reported a similar incident. This fraud must stop.