BT (British Telecom)

BT (British Telecom) Outage Report in Garswood, St. Helens, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Garswood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Garswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Garswood, St. Helens, England 11/21/2024 10:30

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Garswood, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Bolton, Liverpool, Chorley, Warrington, Prescot, Wigan, St Helens, Southport, Runcorn, Skelmersdale, Ormskirk, Newton-le-Willows, Leigh and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Total Blackout
United KingdomLiverpool Internet
United KingdomChorley Total Blackout
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Garswood, England

Latest outage, problems and issue reports in Garswood and nearby locations:

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • KLBretherton Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • aIejo6 . (@aIejo6) reported

    FIX YOUR AUDIO @BTSPORT

  • AJG82 Andrew George (@AJG82) reported

    Again @btsportmotogp @btsport no free practice on sky glass as it’s on BT Sport 5. What am I paying for really? If this happens again I will just cancel my package and subscribe to the @MotoGP video package. Treated like a council estate sport and airing a talk show on Bt…

  • traceydisco Tracey (@traceydisco) reported

    @bt_uk @Triciamck18 I’ve had similar issues, been overcharged for three months and promises to sort it out have come to nothing. BT make it so hard when we’re already dealing with so much 😔 I hope they do something to help.

  • traceydisco Tracey (@traceydisco) reported

    @bt_uk You’ve been overcharging us for 3 months now. Your Stockport team were supposed to resolve it by yesterday and email me. Heard nothing from them. Called again today and still not sorted. Your customer service is awful.

  • traceydisco Tracey (@traceydisco) reported

    @bt_uk I was supposed to get an email resolution by yesterday but you sent me a generic holding email at 10:15pm tonight. Why can’t your teams just get on and sort it out?

  • redsando6 Big Fella (@redsando6) reported

    @btsport please get that female so call presenter off the pitch, she is awful

  • tigercubmum Clare Cook 💙 (@tigercubmum) reported

    @bt_uk I'm afraid it's not good news Dee. The engineer has returned and informed me that there is a fault, affecting nine people in the area. He says that someone *MAY be out today a try to fix it but no guarantees. #Day12 #BTBroadbandHell

  • katemacrae WildlifeKate (@katemacrae) reported

    @BTCare @DenisStr It's not Denis, it's Kate! Yes, the issue is being dealt with, thank you

  • AManCalledLee Lee Jenkins (@AManCalledLee) reported

    @bt_uk hello can you tell me if you are having server problems my emails aren’t coming through and when I go on line to check it won’t let me in and then when I try to rest my password in case that’s not working either??

  • DonPedley1 Don Pedley (@DonPedley1) reported

    @bt_uk I'd want interest! If you’ve experienced a duplicate Direct Debit for a bill you’ve already paid, please be aware that we’re working on fixing the issue now and it should be automatically refunded shortly. We apologise for any inconvenience this may cause.