Is BT (British Telecom) having an outage in Roby, Knowsley, England?

Chris Sutton is an absolute awful pundit don’t even know why @BTSport employ him talks utter shite

@btsportufc @btsport your sound is crap

@EE @btsport . Which one of you is at fault for the piss poor stream I’m paying £5 a month for? No wonder everyone’s streaming illegally when the pic is better.

@#btsport the worst pundits/commentators you have ever had to listen to or what!!

There you go @btsport unfortunately you didn’t get the result you wanted and so desperately we’re chatting shit for!! Both Hoddle & McManaman really are clueless. Let’s se if Sturridge’s goal gets as much media coverage this week as Hazard has after Wednesday #doublesyandards

@BTCare Now over 24 hours waiting for a call back , this really isn’t right , someone needs to take responsibility for my issue and deal with it !

@BTCare It’s now been an hour and forty minutes since my complaint call with a promise of a phone back in 10-15 minutes , is there any update

@btsport are these really going to just chat shit until 4am?

@BTCare Morning. No fault on the line after being tested three times. Was looking at changing to fibre but the call I was promised never happened and trying to find time to be on hold is difficult. I thought that if I upgraded to fibre it might solve the problem if the router is prob.

@BTCare Thanks Karl! The last issue we had with BT - when BT Sport wouldn’t play - was met with ‘if it’s your fault, we’ll charge you for the engineers coming out’. Needless to say it was BT, but still made us pay for it. Just really don’t seem to care, once you’re a customer...

@BTCare seriously unhappy with customer service. Trying to resolve a broadband issue getting nowhere. Such a waste of time

@BTCare It’s been looked into like 4 times. Put a complaint in yesterday. Heard nothing since

@Liam_The_Zombie @BTCare @TalkTalk Was with Talk Talk a few years ago and customer service was awful. Might have changed though.

Hi @BTCare Can somebody help me find out if I have an active BT sport mobile on my account? I did select this as a free option when I signed up to broadband but my details aren’t recognised when I try to sign in

@BTCare @NOWTV New BT van just turned up, fingers crossed they fix it

@Matt_Flynn1 @Sporf @Tyson_Fury @frankwarren_tv @BTSportBoxing @btsport We will never progress when straight men continue to idolise such horrible people and forgive and forget their abuse and awful behaviour

@Tyson_Fury @btsport @BenDavison_ @BronzeBomber Fights never gonna happen all mouth @Tyson_Fury

@Steve_Marsh3 @BTCare Thinking the same, problem is I moved my mobile to them as well so not sure if I'll be able to cancel that as well

@BTCare No problem with the line, just you guys had it recorded that my phone went one way when it didn't, 7 engineer visits later I've corrected that but still have to wait another week for you to flip a switch

@BTCare The box when it’s on standby doesn’t record. It never used to do this. It also picks and chooses what series links to record. I think it’s faulty

@UKTV @virginmedia Can see @virginmedia getting cancelled soon , between losing @goldchannel and with @btsport losing the ufc it’s became awful , that paramount channel is garbage

@BTCare But this is the first time it's been this slow since I changed to BT PLUS got sonos Internet TV mobile phone

@BTCare is there an issue affecting email this morning?

@BTCare I have returned from holiday and my WiFi doesn’t seem to be working on my phone .. everyone else’s in the house is fine any suggestion it’s slow

@BTCare not a customer as work for sky but had phone call saying my BT Broadband will cut off today press one to confirm and two to cancel. Please look into this scam for your customers as I know most of your customer base is the elderly who will be taken advantage off :)

@BTCare Hi guys can you look at an existing complaint for me? Not happy at all with the service and waiting time I’m being quoted

@BTCare are you having any broadband issues in the L35 area? Can’t seem to connect

@BTCare can’t send emails but can receive are there any problems tried deleting and setting up accounts no joy

@StevieCheets @frankwarren_tv @Tyson_Fury @btsport @BTSportBoxing @RealCFrampton @J_Warrington @32Red @BBCSport @bigdaddybunce @BarryJonesBox What fight? Biggest load of shit since Rocky V thunder lips #rocky3

@BTCare @Ofcom No, we’re going to keep this very very public I’m afraid. Your people refused to deal with my case. This will become clear as my complaint is now with the board. Too late.

@BTCare @Ofcom Yes, the same people who’ve failed to resolve it over 3 months. This is a farce & my rights as a citizen are being denied. I have a heart complaint & am under care of Wirral Heart Centre, but apparently I’m not a priority when it comes to engineering resources. Digital apartheid

@Ofcom I’ve been told by @bt_uk @BTCare that if I make a complaint to OfCom they will cut off all contact and refuse to supply phone & broadband. Is this true? If so, what’s the point of Ofcom? I am now without phone & broadband for 3 months, but can do nothing to resolve this

@frankwarren_tv @mranthonyyarde @TheO2 @btsport @boxnationtv @BTSportBoxing Terrible match up again fights are getting worse

@btsport please tell your clueless boxing commentator that Tyson fury isn’t and never was undisputed heavyweight champion. Joke of fight and commentary to match #FurySeferi

@BTCare I was informed prior to purchasing broadband that I would be entitled to a reduced rate for BT Sport as I am currently an BT Sport customer. Now trying to sort this on the phone and getting passed around departments and now number just ringing out, please help!

@BTCare An engineer came, installed a Huawei Terminal, that was supposed to be stable after 48 hours. It’s not. The light is still flashing after 3 days. There is no phone number or CS service in place. The number I called was not answered. The company needs to be put out of business

@xanderashwell @Sarah_W_Morris @PowysCC @powyshighways @BTCare @Ofcom @BBCWatchdog Just checked with @Ofcom & its as I thought, they don’t deal with individual complaints. There’s also an assumption in the categorisation of complaints that I’m an active subscriber who’s experiencing poor service. But I’m not even a customer...they’ve in effect refused to supply

@BTCare Nope, not even that. I have literally nothing. Other than a white box with flickering light, I have no way of referencing my case with anyone. I have a Huawei leaflet on the router box. But nothing more. And no one answer the phone. It’s the perfect closed idiot loop

@Sarah_W_Morris @xanderashwell @PowysCC @powyshighways @BTCare Thank you, no. I think I’ve fallen into a black hole. It’s actually connected with an engineering problem which is with Open Reach. They say they’re dealing with it, though there’s no follow up or accountability.

@BTCare Royal Mail yes. No way of knowing with OR. An engineer did come round to install box. But it’s faulty. Amazingly, there is no CS service having as the wiring installed. Basic Customer services not in place

@BTCare They have. They are also totally exasperated by Open Reach. Develop team did all they could. But there’s a technical fault only OR can fix but there’s no way to even let them know. OR tried to blame the developer for weeks. Dishonest rogue company that needs breaking up frankly

@BTCare No. I’ve been told nothing. Mainly because no one answers the phone at Open Reach. Without internet I cannot get an ISP. There isn’t even a service option for my case.

@YasmineDarwazeh @BTCare I’m at 4 months waiting for internet & phone. Yasmine, Is there a customer activist group for BT / Open Reach? @BTCare A class action suit might be needed...

Boxing on @btsport is crap. Sort the audio out you amateur pricks. @SkySportsBoxing is the best!

@RobbieSavage8 @btsport 3 yrs in that league, and after not turning up at last yrs play off, we had a lot to make up for, never easy TRFC

@ryanw2345 @therealgoalie13 @LiverAcademyFc @btsport how the fuck did you get a shirt lad haha

@DaveParky14 @ryanw2345 @LiverAcademyFc @btsport Maybe not am actually really shit at footy

@MrJDeacon @BTCare BT are awful, we've had to deal with slow internet and bad customer service for years. We're looking for a new internet provider at the moment.

@BTCare THey wanted to know as my internet slow and asked whether I sent emails,had a computer and online banking

@BTCare your customer service is appalling. I would expect if get cut off during a phone call someone would call me back? I was ringing to discuss a complaint. Now I have something else to complain about. I will definitely be looking for an alternative provider.

@_JayBrown_ @BTCare Going on nearly 3 weeks for me. BT Customer Service the worst I have experienced. Thought I’d get in touch with @BTCare to see if they could help but not really getting anywhere. @SkyUK already been in touch.

@BTCare new BB supposed to be live today. Been down for hours now, read up and I see normal is just a few minutes between old and new provider so my confidence I’ll be up & running by midnight as you promise is low.

@BTCare I had the audacity to believe BT had finally fixed years of issues yet 2 weeks later I'm still dealing with flashing orange and no internet and a crackling line. #BT_UK

@BTCare Engineer came to my house. The internet is slower and does not load. !! I am watching a programme on ITV online that reloads every 2 minutes. 60 minutes programme will take 3 hours. This is just awful.

@BTCare Not quite what happened .... left hand not knowing what right hand is doing describes it best! Apparently the issue is to do with the new fibre ..... Open Reach are being very helpful.

@BTCare You don’t resolve problems, you create them

@btinfinity @BTCare @limehouse55 BT Infinity super slow not working again. Absolutely shocking service and equally shocking customer care as they don’t care ! Won’t admit problem in EH55 we’ve never had the promised download speed.

We asked. We also asked what compensation we could get. They ignored us. They also removed our access to FON, presumably so we couldn’t go online and bother them/tell everyone how monumentally awful @BTCare are. 11/12

@BTCare once again reorganised the installation, this time for 6th November and once again it was cancelled. So he called them again yesterday evening. They said the issue was that @Openreach didn’t know what kind of line they were putting in, and that 6/12

Installation had been cancelled. We rang to complain and reschedule. @BTCare said it was a problem with @OpenreachHelp and said they would ring to give us a new installation date. We gave them until Monday this week. They never rang. 3/12