BT (British Telecom)

BT (British Telecom) Outage Report in Roby, Knowsley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Roby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Roby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Roby, Knowsley, England 11/01/2025 05:25

November 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Roby, Knowsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Prenton, Widnes, Wigan, Liverpool, Skelmersdale, Birkenhead, Upton, St Helens, Seaforth, Wallasey, Warrington, Flint, Runcorn and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomPrenton Internet
United KingdomWidnes Internet
United KingdomWigan Wi-fi
United KingdomLiverpool Internet
United KingdomSkelmersdale E-mail
United KingdomLiverpool E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Roby, England

Latest outage, problems and issue reports in Roby and nearby locations:

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • Pat_Wisedale46 Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England

    @bt_uk Hello, nope still experiencing issues.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • bailene nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • Conlin86 Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • Ashtoncrouch Peter Hamilton (@Ashtoncrouch) reported from Bryn, England

    @bt_uk Internet slow in Wigan WN4 area

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • sarahsuttonx sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • dylanh7389 dylan (@dylanh7389) reported from Warrington, England

    @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • domicapostagno Dominique Capostagno (@domicapostagno) reported

    @bt_uk is there a broadband outage in Dorking? Hub not connecting

  • BilloLargo Ⓑ⎊Ⓛ (@BilloLargo) reported

    @DPMV34 @bt_uk Almost 20% of the past 2 months without service, absolute sham.

  • TeaKayB Tommaths in Museums AMIMA (@TeaKayB) reported

    @xannov My grandma's got one, but it's been useless for nearly a month because the phone line in her street is down (copper stolen from the exchange box; @bt_uk couldn't care less; @age_uk have been no help but happy to keep charging): they require a functioning landline to work.

  • Viizional Jac (@Viizional) reported

    My internet cuts out completely multiple times a day and @bt_uk said there’s a problem. Send an engineer out and he can’t find anything and leaves without offering a solution. Top service.

  • 65stuart65 stuart mcintosh (@65stuart65) reported

    @bt_uk @DaniRowley Guy at our door claimed it was a service check not are you interested in BT products.

  • KinetaHill Kineta hill (@KinetaHill) reported

    @bt_uk your broadband is utter useless, no net for 3 hours, can't log a fault online, texted your help number, your online status update is crap, says yes we have service, but your text help bot is saying service down, so which is it up or down? #BTdown @DowndetectorUK

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • likeda0uid callie (@likeda0uid) reported

    I've been out of my broadband contract for TWO years paying £37.09 a month and @bt_uk conveniently never notified me that my contract had ended? During these tough times??? @bt_uk please run me my money because this isn't right!

  • PennyProton PennyProton (@PennyProton) reported

    @bt_uk BT have apparently lost our Landline Account can you help with a fault ??

  • Kris08860201 Kris (@Kris08860201) reported

    @bt_uk Hi there, any chance you can help please. My internet is so so slow I can see my letter being typed very slowly and searches on Google takes ages blue circle goes round and round. It was ok till last night but all day today it’s 👎