Is BT (British Telecom) having an outage in Roby, Knowsley, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Roby, Knowsley, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Roby, Knowsley, England

October 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (48.18%)
  • Phone (18.98%)
  • E-mail (16.06%)
  • Wi-fi (9.73%)
  • Total Blackout (3.89%)
  • TV (3.16%)

BT (British Telecom) Outage Map Near Roby, Knowsley, England

BT (British Telecom) in Roby, Knowsley, England Comments

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BT (British Telecom) Issues Reports Near Roby, Knowsley, England

Latest outage, problems and issue reports in Roby, Knowsley, England and nearby locations:
  • billynewton123
    Billy (@billynewton123) reported from Bryn, England

    Chris Sutton is an absolute awful pundit don’t even know why @BTSport employ him talks utter shite

  • Paul1878_
    Paul (@Paul1878_) reported from Liverpool, England

    @btsportufc @btsport your sound is crap

  • yoyogriffinho
    Griff (@yoyogriffinho) reported from Heswall, England

    @EE @btsport . Which one of you is at fault for the piss poor stream I’m paying £5 a month for? No wonder everyone’s streaming illegally when the pic is better.

  • GedGls3
    @scotty333 (@GedGls3) reported from Birkenhead, England

    @#btsport the worst pundits/commentators you have ever had to listen to or what!!

  • gray_h81
    Gray H (@gray_h81) reported from Roby, England

    There you go @btsport unfortunately you didn’t get the result you wanted and so desperately we’re chatting shit for!! Both Hoddle & McManaman really are clueless. Let’s se if Sturridge’s goal gets as much media coverage this week as Hazard has after Wednesday #doublesyandards

  • craig_lister
    craig lister (@craig_lister) reported from Wallasey, England

    @BTCare Now over 24 hours waiting for a call back , this really isn’t right , someone needs to take responsibility for my issue and deal with it !

  • craig_lister
    craig lister (@craig_lister) reported from Wallasey, England

    @BTCare It’s now been an hour and forty minutes since my complaint call with a promise of a phone back in 10-15 minutes , is there any update

  • Michaeldoherty4
    Michael Doherty (@Michaeldoherty4) reported from Kirkby, England

    @btsport are these really going to just chat shit until 4am?

  • formby1972
    mark (@formby1972) reported from Liverpool, England

    @BTCare Morning. No fault on the line after being tested three times. Was looking at changing to fibre but the call I was promised never happened and trying to find time to be on hold is difficult. I thought that if I upgraded to fibre it might solve the problem if the router is prob.

  • wearewordscapes
    Wordscapes (@wearewordscapes) reported from Liverpool, England

    @BTCare Thanks Karl! The last issue we had with BT - when BT Sport wouldn’t play - was met with ‘if it’s your fault, we’ll charge you for the engineers coming out’. Needless to say it was BT, but still made us pay for it. Just really don’t seem to care, once you’re a customer...

  • formby1972
    mark (@formby1972) reported from Liverpool, England

    @BTCare seriously unhappy with customer service. Trying to resolve a broadband issue getting nowhere. Such a waste of time

  • MilnersRibenaaa
    Aaron (@MilnersRibenaaa) reported from Liverpool, England

    @BTCare It’s been looked into like 4 times. Put a complaint in yesterday. Heard nothing since

  • xstex
    Stephen Robinson ⚡️ (@xstex) reported from Liverpool, England

    @Liam_The_Zombie @BTCare @TalkTalk Was with Talk Talk a few years ago and customer service was awful. Might have changed though.

  • FabinhoMert
    Fabinho Mert #JC9 (@FabinhoMert) reported from St Helens, England

    Hi @BTCare Can somebody help me find out if I have an active BT sport mobile on my account? I did select this as a free option when I signed up to broadband but my details aren’t recognised when I try to sign in

  • JaiW13
    JAI (@JaiW13) reported from Liverpool, England

    @BTCare @NOWTV New BT van just turned up, fingers crossed they fix it

  • HarrisonJBrock
    Pete Burns’ confiscated coat (@HarrisonJBrock) reported from Liverpool, England

    @Matt_Flynn1 @Sporf @Tyson_Fury @frankwarren_tv @BTSportBoxing @btsport We will never progress when straight men continue to idolise such horrible people and forgive and forget their abuse and awful behaviour

  • CallaghanJamie
    jamie callaghan (@CallaghanJamie) reported from St Helens, England

    @Tyson_Fury @btsport @BenDavison_ @BronzeBomber Fights never gonna happen all mouth @Tyson_Fury

  • gr8girthh
    Gareth Hughes (@gr8girthh) reported from Litherland, England

    @Steve_Marsh3 @BTCare Thinking the same, problem is I moved my mobile to them as well so not sure if I'll be able to cancel that as well

  • gr8girthh
    Gareth Hughes (@gr8girthh) reported from Litherland, England

    @BTCare No problem with the line, just you guys had it recorded that my phone went one way when it didn't, 7 engineer visits later I've corrected that but still have to wait another week for you to flip a switch

  • helencurrie22
    Helen Currie (@helencurrie22) reported from Old Swan, England

    @BTCare The box when it’s on standby doesn’t record. It never used to do this. It also picks and chooses what series links to record. I think it’s faulty

  • LouisSamsudin
    Louis (@LouisSamsudin) reported from Roby, England

    @UKTV @virginmedia Can see @virginmedia getting cancelled soon , between losing @goldchannel and with @btsport losing the ufc it’s became awful , that paramount channel is garbage

  • kopend73
    leigh stuart sheldon (@kopend73) reported from Birkenhead, England

    @BTCare But this is the first time it's been this slow since I changed to BT PLUS got sonos Internet TV mobile phone

  • mummykay74
    Kay Leaver (@mummykay74) reported from Heswall, England

    @BTCare is there an issue affecting email this morning?

  • CacAnna
    Carrie-Ann Rowland (@CacAnna) reported from Warrington, England

    @BTCare I have returned from holiday and my WiFi doesn’t seem to be working on my phone .. everyone else’s in the house is fine any suggestion it’s slow

  • KyleMansell
    Kyle Mansell (@KyleMansell) reported from Liverpool, England

    @BTCare not a customer as work for sky but had phone call saying my BT Broadband will cut off today press one to confirm and two to cancel. Please look into this scam for your customers as I know most of your customer base is the elderly who will be taken advantage off :)

  • FabinhoMert
    Fabinho Mert (@FabinhoMert) reported from St Helens, England

    @BTCare Hi guys can you look at an existing complaint for me? Not happy at all with the service and waiting time I’m being quoted

  • LeeHarding83
    Lee Harding (@LeeHarding83) reported from Prescot, England

    @BTCare are you having any broadband issues in the L35 area? Can’t seem to connect

  • nikkifrazer
    Nikki Lewis (@nikkifrazer) reported from Ellesmere Port, England

    @BTCare can’t send emails but can receive are there any problems tried deleting and setting up accounts no joy

  • bailey_AL_
    aaron (@bailey_AL_) reported from Wigan, England

    @StevieCheets @frankwarren_tv @Tyson_Fury @btsport @BTSportBoxing @RealCFrampton @J_Warrington @32Red @BBCSport @bigdaddybunce @BarryJonesBox What fight? Biggest load of shit since Rocky V thunder lips #rocky3

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @BTCare @Ofcom No, we’re going to keep this very very public I’m afraid. Your people refused to deal with my case. This will become clear as my complaint is now with the board. Too late.

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @BTCare @Ofcom Yes, the same people who’ve failed to resolve it over 3 months. This is a farce & my rights as a citizen are being denied. I have a heart complaint & am under care of Wirral Heart Centre, but apparently I’m not a priority when it comes to engineering resources. Digital apartheid

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @Ofcom I’ve been told by @bt_uk @BTCare that if I make a complaint to OfCom they will cut off all contact and refuse to supply phone & broadband. Is this true? If so, what’s the point of Ofcom? I am now without phone & broadband for 3 months, but can do nothing to resolve this

  • boxingnewsliver
    Thomas McDermott (@boxingnewsliver) reported from Skelmersdale, England

    @frankwarren_tv @mranthonyyarde @TheO2 @btsport @boxnationtv @BTSportBoxing Terrible match up again fights are getting worse

  • scottash86
    Scott Ashworth (@scottash86) reported from Ellesmere Port, England

    @btsport please tell your clueless boxing commentator that Tyson fury isn’t and never was undisputed heavyweight champion. Joke of fight and commentary to match #FurySeferi

  • andymallins
    Andy Mallins (@andymallins) reported from Wigan, England

    @BTCare I was informed prior to purchasing broadband that I would be entitled to a reduced rate for BT Sport as I am currently an BT Sport customer. Now trying to sort this on the phone and getting passed around departments and now number just ringing out, please help!

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @BTCare An engineer came, installed a Huawei Terminal, that was supposed to be stable after 48 hours. It’s not. The light is still flashing after 3 days. There is no phone number or CS service in place. The number I called was not answered. The company needs to be put out of business

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @xanderashwell @Sarah_W_Morris @PowysCC @powyshighways @BTCare @Ofcom @BBCWatchdog Just checked with @Ofcom & its as I thought, they don’t deal with individual complaints. There’s also an assumption in the categorisation of complaints that I’m an active subscriber who’s experiencing poor service. But I’m not even a customer...they’ve in effect refused to supply

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @BTCare Nope, not even that. I have literally nothing. Other than a white box with flickering light, I have no way of referencing my case with anyone. I have a Huawei leaflet on the router box. But nothing more. And no one answer the phone. It’s the perfect closed idiot loop

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @Sarah_W_Morris @xanderashwell @PowysCC @powyshighways @BTCare Thank you, no. I think I’ve fallen into a black hole. It’s actually connected with an engineering problem which is with Open Reach. They say they’re dealing with it, though there’s no follow up or accountability.

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @BTCare Royal Mail yes. No way of knowing with OR. An engineer did come round to install box. But it’s faulty. Amazingly, there is no CS service having as the wiring installed. Basic Customer services not in place

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @BTCare They have. They are also totally exasperated by Open Reach. Develop team did all they could. But there’s a technical fault only OR can fix but there’s no way to even let them know. OR tried to blame the developer for weeks. Dishonest rogue company that needs breaking up frankly

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @BTCare No. I’ve been told nothing. Mainly because no one answers the phone at Open Reach. Without internet I cannot get an ISP. There isn’t even a service option for my case.

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @YasmineDarwazeh @BTCare I’m at 4 months waiting for internet & phone. Yasmine, Is there a customer activist group for BT / Open Reach? @BTCare A class action suit might be needed...

  • CarlEFC1984
    Carl (@CarlEFC1984) reported from Wallasey, England

    Boxing on @btsport is crap. Sort the audio out you amateur pricks. @SkySportsBoxing is the best!

  • philesharp
    phil sharp (@philesharp) reported from Ellesmere Port, England

    @RobbieSavage8 @btsport 3 yrs in that league, and after not turning up at last yrs play off, we had a lot to make up for, never easy TRFC

  • DaveParky14
    David Parkinson (@DaveParky14) reported from Birkenhead, England

    @ryanw2345 @therealgoalie13 @LiverAcademyFc @btsport how the fuck did you get a shirt lad haha

  • therealgoalie13
    Lee Mccormick (@therealgoalie13) reported from Knowsley, England

    @DaveParky14 @ryanw2345 @LiverAcademyFc @btsport Maybe not am actually really shit at footy

  • ChelseaxMacca
    ℂ????. ✌?♥️ (@ChelseaxMacca) reported from Liverpool, England

    @MrJDeacon @BTCare BT are awful, we've had to deal with slow internet and bad customer service for years. We're looking for a new internet provider at the moment.

  • kathrynkenzie
    Kathryn kenzie (@kathrynkenzie) reported from Elton, England

    @BTCare THey wanted to know as my internet slow and asked whether I sent emails,had a computer and online banking

  • KatieSEllis
    Katie Ellis (@KatieSEllis) reported from Liverpool, England

    @BTCare your customer service is appalling. I would expect if get cut off during a phone call someone would call me back? I was ringing to discuss a complaint. Now I have something else to complain about. I will definitely be looking for an alternative provider.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • keithburns
    Keith Burns (@keithburns) reported

    @_JayBrown_ @BTCare Going on nearly 3 weeks for me. BT Customer Service the worst I have experienced. Thought I’d get in touch with @BTCare to see if they could help but not really getting anywhere. @SkyUK already been in touch.

  • markblackb1978
    Mark Blackburn (@markblackb1978) reported

    @BTCare new BB supposed to be live today. Been down for hours now, read up and I see normal is just a few minutes between old and new provider so my confidence I’ll be up & running by midnight as you promise is low.

  • JPaulGreen
    John Paul Green (@JPaulGreen) reported

    @BTCare I had the audacity to believe BT had finally fixed years of issues yet 2 weeks later I'm still dealing with flashing orange and no internet and a crackling line. #BT_UK

  • NeilFunctional
    Functional Neil (@NeilFunctional) reported

    @BTCare Engineer came to my house. The internet is slower and does not load. !! I am watching a programme on ITV online that reloads every 2 minutes. 60 minutes programme will take 3 hours. This is just awful.

  • TizzyBurnell
    tizzy burnell (@TizzyBurnell) reported

    @BTCare Not quite what happened .... left hand not knowing what right hand is doing describes it best! Apparently the issue is to do with the new fibre ..... Open Reach are being very helpful.

  • JWattsxxx
    Jimmy (@JWattsxxx) reported

    @BTCare You don’t resolve problems, you create them

  • PhilipMuldoon
    Phil Muldoon (@PhilipMuldoon) reported

    @btinfinity @BTCare @limehouse55 BT Infinity super slow not working again. Absolutely shocking service and equally shocking customer care as they don’t care ! Won’t admit problem in EH55 we’ve never had the promised download speed.

  • Sansanvi91
    Emily Zaadstra (@Sansanvi91) reported

    We asked. We also asked what compensation we could get. They ignored us. They also removed our access to FON, presumably so we couldn’t go online and bother them/tell everyone how monumentally awful @BTCare are. 11/12

  • Sansanvi91
    Emily Zaadstra (@Sansanvi91) reported

    @BTCare once again reorganised the installation, this time for 6th November and once again it was cancelled. So he called them again yesterday evening. They said the issue was that @Openreach didn’t know what kind of line they were putting in, and that 6/12

  • Sansanvi91
    Emily Zaadstra (@Sansanvi91) reported

    Installation had been cancelled. We rang to complain and reschedule. @BTCare said it was a problem with @OpenreachHelp and said they would ring to give us a new installation date. We gave them until Monday this week. They never rang. 3/12