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BT (British Telecom)

BT (British Telecom) outages and service status in Liverpool, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Liverpool, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Apr 17, 12:03 PM GMT+1.
  • 55% Internet (55%)
  • 18% E-mail (18%)
  • 9% Total Blackout (9%)
  • 9% Wi-fi (9%)
  • 9% Phone (9%)

The latest reports from users having issues in Liverpool come from postal codes L12 , L13 and L71 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Neston, Liverpool, St Helens, Formby, Birkenhead, Skelmersdale, Wallasey, Widnes, and Frodsham.

CityProblem TypeReport Time
Neston Internet 23 hours ago
Liverpool E-mail 3 days ago
St Helens Wi-fi 4 days ago
Formby Internet 8 days ago
Birkenhead Phone 17 days ago
Liverpool Internet 18 days ago

Nearby cities with recent reports

Neston

1 recent signals

23 hours ago
St Helens

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • peter_scrivener
    Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy

  • Kjones1892
    Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • ChickiD
    Dianne Coughlin (@ChickiD) reported from Birkenhead, England

    Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

  • lisamarieb2010
    Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • TonyHT
    Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • matt_burrow
    Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

  • MichelleDaltry
    Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • bailene
    nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • Gibbo28
    Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • TLWoolley
    Tom (@TLWoolley) reported from Hoylake, England

    @bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @bt_uk @btbusinesscare Thank U Tasha this case should be forwarded to your legal Dept I was one ofthe leading advisors in the country before you all conspired to make my life non existent in Neston Could you send my tweets to the right Dept I see now why none of U at #BTGroup never recognised my plight

  • william_piercy
    William Piercy (@william_piercy) reported from Hoylake, England

    @bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • DWR_N7PNE
    SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @VadodaraAirport @omraj_jeetun @JamesFo06955151 @theprot38758918 @v66639 @joanner54749017 @JusticeRiz @TyrannideL @MissesJ3 @DragonRageGamin @lulinspector @ActCarers @PamelaT26910857 @TheDevonStg @WeeksKimD @whartonski @dryducks @AmulesDays @ParkinRal @FoziaSpeaksOut @Hughhbw @injusticeseeker @Summ35211578Ian @jackregouk @handyman_neil @GoodCopDown @Yellowbikergirl @ict22 @WB_UK @wb_officeUK @coe @itvpeston @NickFerrariLBC @theSNP @UKLabour @LibDems @nightowl18 @HowleyReporter @tomb6582 @Catof9tails1 @susandunncobb1 @NoLongerIgnored @LydiaAHubbell @c7j7 @Lester70x7 @AaronRay3355 @ScFclu @TheFreedom2Live @Ofcom Why was this silent treatment imposed Why won’t #BTGroup come clean intothe status of this #Masonic coverup Why can’t I use their twitter bt_uk & btbusinesscare not forgetting the @ in front of both Why won’t @CommonsCMS investigate my huge complaint gone on for 10 years #r4today

  • joanreece
    jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • DWR_N7PNE
    SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • GMcC74
    Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    @bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.

  • tinnie31
    moz💤 (@tinnie31) reported

    @bt_uk my broadband has been awful for months now, you guarantee 23mb & last night I had 1.8, how is this right when you’re still charging me the same?

  • DrCEJohnston
    Dr Craig Johnston (@DrCEJohnston) reported

    @bt_uk just moved in to a property which you assured us had broadband - it doesn't. An engineer can't come out until the 7th. So, a week with no Internet or TV. Complaint incoming

  • man_savings
    Man Savings (@man_savings) reported

    @btbusinesscare Currently 2 hours and 13 minutes on the online chat. Now having to wait for another agent. It's shocking service @btbusinesscare

  • iceman500000
    Richard (@iceman500000) reported

    @btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home

  • sharonhrealceo1
    Sharon Hammond (@sharonhrealceo1) reported

    BT Business strikes again. Totally unable to provide the service they promised or bill correctly. 2 years of hell at their hands. @btbusinesscare you really don’t. Broken promise after, broken promise.

  • bassetnormand
    Jane Johnson 💙 OurNHS ❤️🇦🇪🍉 (@bassetnormand) reported

    @melindiscott @clarescastle @btbusinesscare Agree, maximum profit seems to have overwhelmed customer care

  • Waldomatt
    Graeme Wallace (@Waldomatt) reported

    @bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.

  • euanwab
    Euan (@euanwab) reported

    @asha_shar Any way to have wi-fi 5ghz as default or option? Xbox is one of the only devices that defaults to 2.4ghz with no way to get 5ghz unless you disable 2.4ghz on the broadband entirely. Some providers like @bt_uk don’t allow for that or splitting the network on their routers. Help!

  • MedwayHighways
    Medway Highways (@MedwayHighways) reported

    Traffic Alert: Near Malmaynes Hall Farm, Malmaynes Road #Allhallows (A228). 2 way signals currently in place due to emergency @bt_uk repair works.