BT (British Telecom) outages and service status in Liverpool, England

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Holywell, Prenton, Neston, St Helens, Formby, Birkenhead, Skelmersdale, and Wallasey.

City	Problem Type	Report Time
Liverpool	Internet	4 days ago
Holywell	Internet	5 days ago
Liverpool	E-mail	5 days ago
Liverpool	Internet	6 days ago
Liverpool	Internet	8 days ago
Liverpool	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

• 
  Pete Shaw (@Fireypop) reported 3 minutes ago from Garston, England

  @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

• 
  Mike Halton (@mch2010uk) reported 6 minutes ago from St Helens, England

  @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

• 
  Chris (@chriscol6765) reported 13 minutes ago from Garston, England

  Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

• 
  clarkee. (@cl6rkee) reported 13 minutes ago from Prenton, England

  And while I’m moaning, @bt_uk broadband is dogshit. 10 years with @SkyUK and not one issue. 6 weeks of poor or no connection with BT since it was installed.

• 
  Ed Manning (@Ed_Manning) reported 17 minutes ago from Birkenhead, England

  As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

• 
  reg morris (@gold123win) reported 19 minutes ago from Neston, England

  @bt_uk @btbusinesscare Thank U Tasha this case should be forwarded to your legal Dept I was one ofthe leading advisors in the country before you all conspired to make my life non existent in Neston Could you send my tweets to the right Dept I see now why none of U at #BTGroup never recognised my plight

• 
  Ste the H ⚽️🥊 (@StetheH) reported 23 minutes ago from Liverpool, England

  **** @bt_uk off people. Rob you blind.

• 
  helen parker (@helly_welly_woo) reported 24 minutes ago from Garston, England

  @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

• 
  SLC (@DWR_N7PNE) reported 24 minutes ago from St Helens, England

  @bt_uk people, avoid at all costs. Crap provider!!

• 
  reg morris (@gold123win) reported 34 minutes ago from Neston, England

  @jackregouk @bt_uk @cheshirepolice @justinmadders @Ofcom Yes the exBT man responsible for cloning my 2 business lines &giving further stress to another family member in Neston with 0.6Mb with 3 providers+ 6-10 days late 1571 message service Yes hewas dismissed by BT Group yet never prosecuted reason to save BT compensation to me @cpsuk

• 
  Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported 35 minutes ago from Liverpool, England

  @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

• 
  W (@tweetJumpy) reported 35 minutes ago from Birkenhead, England

  @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

• 
  BeerGuzzler (@BeerGuzzler1878) reported 36 minutes ago from Liverpool, England

  @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

• 
  alan cartwright (@bencartwright69) reported 36 minutes ago from Helsby, England

  @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

• 
  BarryFergEFC (@BazzaTomFerg) reported 38 minutes ago from Seaforth, England

  Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt

• 
  Paul Snowdon (@67Snowy) reported 39 minutes ago from Maghull, England

  @AdrianTempany @btsport BT Sport isn’t much better going on about the ‘brilliant Pep’; that’s the same ‘brilliant Pep’ who has never won the Champions League without the involvement of Lionel Messi…

• 
  Dezzy (@Dezzy_Dezzy_80) reported 39 minutes ago from Liverpool, England

  @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo

• 
  John Anthony Foster (@JohnZagreus2) reported 43 minutes ago from Flint, Wales

  Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

• 
  Gemma Conlin (@Conlin86) reported 51 minutes ago from Up Holland, England

  @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

• 
  Reg white (@Rockraj31) reported 59 minutes ago from Birkenhead, England

  @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jenny (@Sherbie001) reported 1 minute ago

  @bt_uk our cordless handset is showing a message ,check landline, we have completed every check online and no problem with landline. We have phoned you and messaged you and just go around in circles with no one to speak to. We just want you to come out. Please help!

• 
  bakerbird  (@cakey12) reported 2 minutes ago

  @bt_uk been trying for 3 days now see my bill. Please don’t tell me you are not aware of any problems. How about telling me how this can be resolved. You emailed to say bill is available ……. All I get is 3 dancing dots !!!!!

• 
  Ann Merrigan (@MerriganAnn) reported 3 minutes ago

  @bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago

• 
  Ian Robson (@GFX2001) reported 3 minutes ago

  @bt_uk Pensioner upgrade to Digital but gets free upgrade. Engineer comes and goes. Before two working Analog Phones after one working (same Analog Phone connected to the Hub) second not working (extension). To get two working phones customer must pay extra (engineer + Phone).

• 
  Tashtheblade (@TashTheBlade) reported 5 minutes ago

  @bt_uk has an appointment for full fibre booked months Given 8 till 1 slot ,guy turned up at 12 .35 No problem with lad who came,neat and tidy but he's got to box in footpath to find remaining ports all dead. Guy needed to sort is too busy today and will come tomorrow.Poor

• 
  Paul stagg (@Staggly) reported 5 minutes ago

  @bt_uk are you not contractually supposed to prove a bill? if you won’t let me log in to my account or let me reset passwords etc to get access and still can’t fix this issue after a week surely that’s breach? i will cancel my direct debit until i can access my bills

• 
  Graeme Davis (@GraemeDavis) reported 7 minutes ago

  @bt_uk That doesn’t work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?

• 
  Graeme Davis (@GraemeDavis) reported 16 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Dan Reardon (@DanReardon76) reported 17 minutes ago

  Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

• 
  Garv Mittal (@garv25mittal) reported 19 minutes ago

  @bt_uk absolute crass service you guys have, I have been trying to get a broadband installed for the past 01 month but not getting any update from you guys. Absolutely pathetic service