BT (British Telecom) Outage Report in Liverpool, England
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The latest reports from users having issues in Liverpool come from postal codes L13, L2, L71, L7, L4, L6 and L9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Liverpool, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Skelmersdale, Birkenhead, Runcorn, Bromborough, Upton, Neston and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Skelmersdale |
Internet | |
| Birkenhead |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Liverpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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Gemma Conlin
(@Conlin86) reported
from
Up Holland, England
@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
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Jim Pearson
(@mightyjimpo) reported
from
Up Holland, England
@bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cynthia Spillman
(@CynthTellsIt) reported
from
Pembridge, England
@bt_uk What info do you need? My husband has spoken to @UtilitiesWareho who say the problem is with Openreach.
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lockheed
(@tlaodai) reported
@bt_uk No Broadband since Saturday the 17Dec2022. No communciation, no visibility. I have to check service status online every time myself. The fix date has been pushed out 3x times, from 20Dec to 28Dec. Still no idea whats happening. Customer service said they can do nothing?
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Ann
(@AnnEllis6) reported
@GeorgeMonbiot @bt_uk All these companies make it impossible for customers to contact them. Disgraceful service.
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Scott Wilson
(@scottww29) reported
@HywelPlaidCymru @bt_uk Thank you Hywel for your support with this but @bt_uk are still happy for me to go without a service until the new year due to them not passing on the correct information for the correct engineer to do their job.
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Scott Wilson
(@scottww29) reported
@bt_uk Also just so you are aware. Ordered 23.10.22 - service was supposed to start 7.11.22 but delayed due to the line so when on my portal it states 21.11.22 that is incorrect as the service was supposed to start 7.11.22 then went to 14.11.22 and then the 21.11.22. Message for Sharon.
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lockheed
(@tlaodai) reported
@bt_uk Furthermore, you said BT can do nothing but refer to Openreach. What is the relations between Openreach and BT? Do BT have any governance process for Openreach contract? Is the repair process still within the designed service level agreement?
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Raven
(@TheRavenCorb) reported
@bt_uk It says no known issues but ive already called and was told there's work being done in the area.
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Scott Wilson
(@scottww29) reported
@bt_uk Also just so you are aware. Ordered 23.10.22 - service was supposed to start 7.11.22 but delayed due to the line so when on my portal it states 21.11.22 that is incorrect as the service was supposed to start 7.11.22 then went to 14.11.22 and then the 21.11.22. Message for Sharon.
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Cynthia Spillman
(@CynthTellsIt) reported
from
Pembridge, England
@bt_uk Your Openreach service is total crap! You can’t expect people to be without the net over Xmas! My husband and I work from home!!
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Mark Hamilton
(@mdshamilton) reported
@bt_uk I have written to Philip Jansen and @guardian to outline this appalling level of service. This is the 2nd time Openreach have failed to make an installation appointment.