BT (British Telecom) Outage Report in Liverpool, England

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Skelmersdale, Wallasey, St Helens, Widnes, Frodsham, and Runcorn.

City	Problem Type	Report Time
Birkenhead	Phone	2 days ago
Liverpool	Internet	3 days ago
Liverpool	Total Blackout	11 days ago
Liverpool	Internet	13 days ago
Liverpool	Internet	13 days ago
Skelmersdale	E-mail	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

• 
  TheBigRedFella (@CarlV_B) reported 4 minutes ago from Seaforth, England

  @bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it

• 
  John Anthony Foster (@JohnZagreus2) reported 5 minutes ago from Flint, Wales

  Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

• 
  alan cartwright (@bencartwright69) reported 8 minutes ago from Helsby, England

  @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

• 
  Mike Gibbons (@Gibbo28) reported 8 minutes ago from Prescot, England

  @WatchedToffee @btsport He truly is awful isn’t he.

• 
  Jesus Pablo (@amijesuspablo) reported 8 minutes ago from Liverpool, England

  Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

• 
  Jesus Pablo (@amijesuspablo) reported 9 minutes ago from Liverpool, England

  @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

• 
  Tom (@TLWoolley) reported 13 minutes ago from Hoylake, England

  @bt_uk Great. An ongoing problem that won’t be fixed until 8:45pm. Absolutely shite service as per usual. Will be getting a switch sorted this week to sky internet.

• 
  Peter Scrivener (@peter_scrivener) reported 14 minutes ago from Hoylake, England

  @Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy

• 
  helen parker (@helly_welly_woo) reported 17 minutes ago from Garston, England

  @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

• 
  Dianne Coughlin (@ChickiD) reported 21 minutes ago from Birkenhead, England

  Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴

• 
  Brilliant Tours (@brilliant_tours) reported 21 minutes ago from Liverpool, England

  @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

• 
  Tom (@TLWoolley) reported 22 minutes ago from Hoylake, England

  @bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service

• 
  Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported 25 minutes ago from Seaforth, England

  Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

• 
  Chloe Pitchford Music (@c_pitchford) reported 28 minutes ago from Liverpool, England

  @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

• 
  Chris (@chriscol6765) reported 32 minutes ago from Garston, England

  Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

• 
  Peter Scrivener (@peter_scrivener) reported 50 minutes ago from Hoylake, England

  @bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 51 minutes ago from Liverpool, England

  @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  Jake Adamson (@jakeadamson99) reported 52 minutes ago from Ellesmere Port, England

  Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 54 minutes ago from Liverpool, England

  @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported 57 minutes ago from Liverpool, England

  @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Fox (@MikeFFox) reported 1 minute ago

  @bt_uk Tried that and still the same. Seeing the issues on both Sky and BT Sport HD channels

• 
  Alan Macleod (@AlanMacleod14) reported 3 minutes ago

  Day 74 since I ordered broadband from @bt_uk and still no connection, no idea when there might be a connection, and another level of ‘escalation’ that doesn’t go anywhere from the BT support team who seem to think it’s ok to just ‘call back in 10 days with an update’. #BT

• 
  1RedRidingHood (@1RedRiding) reported 7 minutes ago

  @bt_uk Dee (and Lisa) thank you for your response I don't need help with it technically, unless you can put the price back to the original. I just wanted to point out that a contract isn't fair when BT can change terms/prices during one but the customer cannot cancel or change anything

• 
  Kemmmy ✨ (@inthecloset) reported 7 minutes ago

  1/@bt_uk Id like to know why Etc your latest ideating hub for better customer care has yet to ensure all staff are properly trained? As a person who has recently joined BT, I'm STILL awaiting installation. Id like to point out that it does not bode well for BT to have sold me a

• 
  Lorna greenheld (@Lorna227) reported 9 minutes ago

  @virginmedia I’ve cancelled my contract now and have arranged with @bt_uk who are having a mini hub sent out to me so I should have a connection sooner than Thursday . The service from virgin hasn’t been great for weeks and looking at your Twitter feed it’s a common occurrence

• 
  Stuart Webb (@s_webb83) reported 11 minutes ago

  @RoxyD27 @SkySportsPL @btsport Now weve got to find streams that will probably be ****. Unless you know of any decent ones

• 
  HelenaHandcart (@HellenaHandcart) reported 14 minutes ago

  @bt_uk Thanks, but I'm fed up with explaining. I now want to escalate the issue and understand why BT took it upon themselves to issue me with a new contract for a service I had cancelled and then bombard me with txts & letters apologising for the unwanted service not working.

• 
  Jordan Gowling (@JordanGowling29) reported 19 minutes ago

  @bt_uk I'm having trouble with ordering a new package even though all my service is currently on a rolling contract could you please advise

• 
  scott livesey (@LiveseyScott) reported 21 minutes ago

  @bt_uk The engineer should be here by Thursday, which means upto 6 days with no internet connection. I will not be able to watch any BT TV channels, my Alexa will not work. For someone who is paying over £80 pcm and being with BT for over 10 years, customer loyalty does not exist!

• 
  Stace Trades (@StaceTrades) reported 21 minutes ago

  Being in England and paying extortionate prices for sports channels that don’t let us choose which game to watch. While the rest of the world have EVERY GAME on tv. @SkySportsPL @btsport give us game choice or we cancel. No one wants to watch Villa vs Chelsea Get me a fire stick