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BT (British Telecom)

BT (British Telecom) outages and service status in Liverpool, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Liverpool, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Aug 5, 11:02 PM GMT+1.
  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 20% Phone (20%)

The latest reports from users having issues in Liverpool come from postal codes L28 , L15 and L18 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Formby, Wallasey, Skelmersdale, and Wirral.

CityProblem TypeReport Time
Liverpool Internet 4 days ago
Formby Phone 9 days ago
Liverpool Total Blackout 14 days ago
Liverpool Internet 23 days ago
Wallasey Internet 25 days ago
Liverpool Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • bailene
    nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • drowen44
    Owen H ๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ† (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but sheโ€™s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Will @bt_uk Group Legal Dept DM me to what are your intensions in this long running case I need the compensation due You set out to destroy me I trusted you with 2 business lines both let me down both not fit for purpose both cloned by your dismissed BT man not prosecuted @WB_UK

  • bencartwright69
    alan cartwright (@bencartwright69) reported from Helsby, England

    @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

  • Gary_Kilroy
    Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • StetheH
    Ste the H โšฝ๏ธ๐ŸฅŠ (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • ChristinaaaLFC
    Christina โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying ยฃ40 to watch BT sport, for it to not work, then get told itโ€™s nothing to do with you because theyโ€™ve not changed any settings.

  • moshirisboys
    F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • andijarvis
    Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • plattyphoto
    Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I canโ€™t get it back on

  • MichelleDaltry
    Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..โ€ฆoh yes we are.... #stevemcmanaman #macca

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldnโ€™t be an issue. I honestly donโ€™t think with the best will in the world thereโ€™s anything you can do other than help me leave earlier.

  • Dezzy_Dezzy_80
    Dezzy (@Dezzy_Dezzy_80) reported from Liverpool, England

    @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that ๐Ÿค” #ChampionsLeague #btsport #weirdo

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • peter_scrivener
    Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Iโ€™ve been on to your call centre as the service isnโ€™t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.๐Ÿคท#Help

  • NiccyRich
    Niccy Rich ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡ฐ๐Ÿ‡ณ (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • awesome_walls
    Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you donโ€™t improve your router network range Iโ€™m going back to @BTCare at the end of my contract!

  • MattLintill
    Matt Lintill ๐Ÿ’™ (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England

    @bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • messalinahooper
    grace hooper (@messalinahooper) reported

    Spent an hour with a really gentle lady from @bt_uk got the comp network set up and now can't watch any tv, at all. Not anything! Outstanding!. Your colleague was lovely though

  • ladylittler
    Karen: โ€œI identify as a Goddess ๐Ÿ‘‘โ€ Totes Bonafido (@ladylittler) reported

    How does anyone manage without a mobile phone? Our @bt_uk internet & phone are down so only way of contacting is by mobile ๐Ÿ™„

  • Haggisguy
    Alan Swanson (@Haggisguy) reported

    @bt_uk So how do i pay my bill? I cannot login to pay it?

  • Angela_Cummins
    Angela Cummins (@Angela_Cummins) reported

    My elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk

  • RoseJean12
    Rosemary Dunnill๐Ÿ’™ (@RoseJean12) reported

    @ladylittler @bt_uk We had a longish power cut and lost Internet and landlines (bring back pre digital voice). Mobile on Tesco(O2), so non-existent 4g/5g signal. Would need to drive 5 miles to make a call, AND we live in a town! I fear getting older, with no car, in emergency

  • wendholden
    Wendy Holden (@wendholden) reported

    Three days without phones or the internet after a tree fell and not one word to anyone in our Suffolk village from @bt_uk. The tree was removed today but no one came to fix the line so another day in the dark. Shame on you.

  • MarkJohnpotter
    Mark ๐Ÿ’™๐Ÿค ๐Ÿ‡ช๐Ÿ‡บ ๐ŸŒˆ (@MarkJohnpotter) reported

    @bt_uk what a useless company this is. They can be as rude as they like to customers. Dreadful company

  • davidjjackson
    David Jackson (@davidjjackson) reported

    @bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?

  • badshelley
    Shelley Squire (@badshelley) reported

    @bt_uk Iโ€™ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

  • surkdidat
    H (@surkdidat) reported

    @bt_uk I have but I am still trying to find out what the actual incident is and why it was down 5 hours yesterday and over 5 hours today