BT (British Telecom)

BT (British Telecom) Outage Report in Liverpool, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Liverpool come from postal codes L12, L13, L71, L16, L15, L7 and L2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Liverpool, England 02/05/2026 04:15

February 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Prenton, Seaforth, Skelmersdale, Birkenhead, Runcorn, Bromborough and Upton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomPrenton Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • gold123win reg morris (@gold123win) reported from Neston, England

    @VadodaraAirport @omraj_jeetun @JamesFo06955151 @theprot38758918 @v66639 @joanner54749017 @JusticeRiz @TyrannideL @MissesJ3 @DragonRageGamin @lulinspector @ActCarers @PamelaT26910857 @TheDevonStg @WeeksKimD @whartonski @dryducks @AmulesDays @ParkinRal @FoziaSpeaksOut @Hughhbw @injusticeseeker @Summ35211578Ian @jackregouk @handyman_neil @GoodCopDown @Yellowbikergirl @ict22 @WB_UK @wb_officeUK @coe @itvpeston @NickFerrariLBC @theSNP @UKLabour @LibDems @nightowl18 @HowleyReporter @tomb6582 @Catof9tails1 @susandunncobb1 @NoLongerIgnored @LydiaAHubbell @c7j7 @Lester70x7 @AaronRay3355 @ScFclu @TheFreedom2Live @Ofcom Why was this silent treatment imposed Why won’t #BTGroup come clean intothe status of this #Masonic coverup Why can’t I use their twitter bt_uk & btbusinesscare not forgetting the @ in front of both Why won’t @CommonsCMS investigate my huge complaint gone on for 10 years #r4today

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • gold123win reg morris (@gold123win) reported from Neston, England

    Certain Towns are hot spots with #Freemasons ruling every section of activity If U are non-Mason don’t set up business in a hot spot town You will never make an income U will be ruined Here in Neston we have 3 Lodge meeting week Yes @bt_uk isn’t BT here anymore I know ruined #GMB

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • bailene nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • william_piercy William Piercy (@william_piercy) reported from Hoylake, England

    @bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me

  • awesome_walls Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 1RedRiding 1RedRidingHood (@1RedRiding) reported

    @tony_cowin @bt_uk I don't, but that is really good to know and I hope someone else sees this & it helps them I had to sign on for 2 months between jobs & I'm wondering they never mentioned this when they knew I had no internet. But then they also wouldn't let me use their printer for a CV

  • zzxmp brandon (@zzxmp) reported

    @btsport How do I cancel bt sport again?

  • A38254315 Elivs (@A38254315) reported

    @Spinkzilla @btsport “Free”? BT Sport is a subscription service.

  • primo1354 stephen prince (@primo1354) reported

    @btsport I'm watching on Chromebook which is new and never had any problem's before and no I'm not getting any error message

  • cfs_jo Jo (@cfs_jo) reported

    @bt_uk I have a broadband issue. I made a phone call (🙄) and now you’re asking me to rate the service. I wouldn’t recommend BT very highly due to the difficulty in contacting you but would give call handler Simon a 10/10 for his response. Can’t do this on your text feedback.

  • IanHCooper Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported

    @bt_uk Sorry, didn’t mean to suggest further problems. It arrived about 60 mins before leaving the old house, so I’m all set. Thanks for all your help. Will be connecting it at new property shortly

  • Ben_P_Adams Badams (@Ben_P_Adams) reported

    @bt_uk Is there a problem with internet in the Birmingham area?

  • MeBeardedWonder Bearded Wonder (@MeBeardedWonder) reported

    @bt_uk Spoke to Caitlin at your Liverpool call center this morning and whatever you are paying her, it's not enough... She resolved a billing problem which has been outstanding for a few months. I don't normally do this unless you provide exceptional service. Massive thank you!

  • FifaFishing football fishing fifa (@FifaFishing) reported

    @bt_uk i really could do with some help please. Had a Bt tv box for a couple of weeks and it’s unusable for the live tv as I get an ipc6023 error message. Wasted over 2 hours on the phone trying to get help and was promised a call back last Thursday that never happened

  • evcharging66 evcharging66 🐔 (@evcharging66) reported

    @bt_uk So you waste money causing stress anxiety and worry when a email or text could do then hike up charges year on year. I wish to raise a complaint why we were targeted