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BT (British Telecom) outages and service status in Liverpool, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Liverpool, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • 50% Internet (50%)
  • 25% E-mail (25%)
  • 17% Total Blackout (17%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Liverpool come from postal codes L18 , L13 , L7 , L9 and L71 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wallasey, Skelmersdale, and Wirral.

CityProblem TypeReport Time
Liverpool Internet 8 days ago
Wallasey Internet 10 days ago
Liverpool Total Blackout 20 days ago
Skelmersdale E-mail 22 days ago
Liverpool Total Blackout 22 days ago
Liverpool Internet 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • MJADodd
    Michael Dodd (@MJADodd) reported from Seaforth, England

    @julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • scouser_burnzy
    burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • Conlin86
    Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @bt_uk @btbusinesscare Thank U Tasha this case should be forwarded to your legal Dept I was one ofthe leading advisors in the country before you all conspired to make my life non existent in Neston Could you send my tweets to the right Dept I see now why none of U at #BTGroup never recognised my plight

  • LisaHewitt67
    Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • scouser_burnzy
    burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • ChristinaaaLFC
    Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • BoundinForward
    BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • StetheH
    Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @VadodaraAirport @handyman_neil @ActCarers @joanner54749017 @theprot38758918 @omraj_jeetun @JamesFo06955151 @lulinspector @PamelaT26910857 @TheDevonStg @WeeksKimD @whartonski @dryducks @AmulesDays @ParkinRal @FoziaSpeaksOut @Hughhbw @injusticeseeker @Summ35211578Ian @jackregouk @GoodCopDown @Yellowbikergirl @ict22 @WB_UK @wb_officeUK @coe @itvpeston @NickFerrariLBC @theSNP @UKLabour @LibDems @ourkidz3 @CommonsHomeAffs @Ofcom @LittleJanhere @VanessaBeeley @21WIRE @Partisangirl @BBCWorld @LBC @womensaid There is no one inthe world can deny that I havebeen seriously wronged I could subpoena all the personnel who gaveme false information I don’t think @bt_uk Group would want this really bad publicly I have proven my case I have 2 discredited board members involved in misleading me

  • helly_welly_woo
    helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • melonforecstasy
    John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • c_pitchford
    Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

  • Gfunk_in3D
    Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @jackregouk @bt_uk @cheshirepolice @justinmadders @Ofcom @cpsuk I believe this dismissed exBT man caused further distress to me by interfering with my £1.50 per min premium line @KCOMhome Group somy service gave me very low monthly returns not recognised in the industry at the time The intention was there we can only attribute my claim to him

  • othemightyi
    lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • NiccyRich
    Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LucioFulciFan
    James Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@LucioFulciFan) reported

    @bt_uk I would like to discuss a small issue with my bill.

  • RaeRubyRaeK
    RaeRubyRae (@RaeRubyRaeK) reported

    @MartinSLewis Shame they don’t kick @bt_uk in the nuts just as hard, they’re vile & have been getting away with crap for far too long!

  • Bilalahmadjj
    Bilal Ahmed (@Bilalahmadjj) reported

    @bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup

  • MARKFIS77921435
    MARK FISHER (@MARKFIS77921435) reported

    @bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service

  • Ministryofmess
    Andy250 (@Ministryofmess) reported

    @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

  • Haggisguy
    Alan Swanson (@Haggisguy) reported

    @bt_uk So how do i pay my bill? I cannot login to pay it?

  • bigdaddymills1
    Andy (@bigdaddymills1) reported

    @btbusinesscare day 3 of no broadband effecting my business and you reply saying you’ve opened a complaint wtf such a bad business

  • AlexSeale
    Alexander Seale (@AlexSeale) reported

    @bt_uk Internet has been down all day. This is terrible. Please help!

  • PeterNunn3
    Peter Nunn (@PeterNunn3) reported

    The heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒

  • brassbubs
    Barbara Starkey (@brassbubs) reported

    @bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares