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BT (British Telecom)

BT (British Telecom) outages and service status in Liverpool, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Liverpool, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 16, 12:09 PM GMT+1.
  • 50% Internet (50%)
  • 33% Phone (33%)
  • 17% Total Blackout (17%)

The latest reports from users having issues in Liverpool come from postal codes L6 , L4 , L28 and L15 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: St Helens, Liverpool, Formby, Wallasey, Skelmersdale, and Wirral.

CityProblem TypeReport Time
St Helens Internet 2 days ago
Liverpool Phone 4 days ago
Liverpool Internet 8 days ago
Liverpool Internet 12 days ago
Formby Phone 18 days ago
Liverpool Total Blackout 22 days ago

Nearby cities with recent reports

St Helens

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • Rockraj31
    Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • chriscol6765
    Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • andijarvis
    Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • MattLintill
    Matt Lintill ๐Ÿ’™ (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England

    @bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...

  • redwitterer
    Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I canโ€™t do online. You then ignored my DM. Please help me as I donโ€™t have time to call you again.

  • chriscol6765
    Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

  • lisamarieb2010
    Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still canโ€™t access my sons EE account online or on app! How long does it take to fix a fix ??

  • TonyHT
    Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that youโ€™re yet to install.

  • drowen44
    Owen H ๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ† (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but sheโ€™s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • helly_welly_woo
    helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • DWR_N7PNE
    SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport Thatโ€™s true but I guess you canโ€™t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya ๐Ÿ‘๐Ÿป

  • Gary_Kilroy
    Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • Conlin86
    Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Nobody has come forward at @bt_uk or @btbusinesscare the address hasnโ€™t come up officially No wonder you dismissed your CEO & Director of Governance both involved in denying me a proper hearing I want to know how & why #Freemasons were allowed to hijack my service in Neston #Marr

  • moshirisboys
    F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Will @bt_uk Group Legal Dept DM me to what are your intensions in this long running case I need the compensation due You set out to destroy me I trusted you with 2 business lines both let me down both not fit for purpose both cloned by your dismissed BT man not prosecuted @WB_UK

  • mightyjimpo
    Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • GMcC74
    Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GFX2001
    Ian Robson (@GFX2001) reported

    @Ofcom @bt_uk I do not understand why it is so difficult to report Nuisance Calls / Hang-ups. You have to complete a very lengthy form for a Call. And each Call you have to re-enter all the details again. And then to get to the "I Am Not Robot" pictures that don't work.

  • Jason_g_117
    Jason (@Jason_g_117) reported

    Yo @bt_uk @BTGroup I signed up for a ยฃ32 a month broadband, now yous are charging me ยฃ52 only a few years later, yous make a 30 day notice of cancellation so yous milked another bill out of me after receiving your "excellent customer service". Corporate greed, never again

  • bartman6669
    Bartman6669 (@bartman6669) reported

    @bt_uk MUST DO BETTER. Charging my mother whose husband is terminally ill ยฃ75 a month for broadband. Called them and they stated best they can do is ยฃ52 when offering NEW customers ยฃ29. 40 years a customer and they donโ€™t care about her. @telegraph @TheSun

  • SemiEssessi
    Sem Essessi (@SemiEssessi) reported

    @bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.

  • SemiEssessi
    Sem Essessi (@SemiEssessi) reported

    @bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.

  • LoftusRogue
    Loftus Rogue (@LoftusRogue) reported

    Moved into a new flat. Iโ€™d had trouble with my @bt_uk Wi-Fi in the old place, so this time I thought: letโ€™s pop do it properly. I upgraded to a more expensive Full Fibre package. Foolproof.

  • btcmateus
    MatCo (@btcmateus) reported

    @bt_uk @danprofit21 Internet is down again! CR8 2JA

  • xTwzsr
    Twz ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@xTwzsr) reported

    @bt_uk your wifi is ****.

  • Epsom1780
    GerryC๐Ÿ‡๐Ÿพ (@Epsom1780) reported

    @bt_uk Into day 9 now of no internet and no news after damage to cables on site here in Church Crookham! Our service providers give us no updates! When can we at least hear some updates! This is just getting extremely silly! We now think Openreach donโ€™t know how to fix it! ๐Ÿ˜‘

  • DrP_Manc
    Dr Pauline Nelson (@DrP_Manc) reported

    @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible ๐Ÿ‘Ž