BT (British Telecom)

BT (British Telecom) Outage Report in Liverpool, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Liverpool come from postal codes L13, L4, L12, L6, L32 and L5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Liverpool, England 11/19/2025 03:45

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Wallasey, Liverpool, Skelmersdale, Prenton, Widnes, Birkenhead, Upton, St Helens, Seaforth and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallasey Internet
United KingdomLiverpool E-mail
United KingdomSkelmersdale E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • Conlin86 Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • bailene nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • william_piercy William Piercy (@william_piercy) reported from Hoylake, England

    @bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MkMrkhan Mushtaq 'R' Khan (@MkMrkhan) reported

    Is it me or has @btsport audio been very poor over past few weeks? Same with this Chelsea Burnley game. Is anything being done to fix this? We pay more than enough!

  • JimiSwype Jimi (@JimiSwype) reported

    @btsport @BT are you incompetent? Yet another #BBL match ruined as yet again the programme length is too short. What is the point in coverage like this. I want to make a complaint, add I've said before but I've been ignored

  • anon122121 Anon122121 (@anon122121) reported

    @btsportfootball @btsport why am I paying for BT sport 4K yet have to put up with the stupid fake crowd noise. Sort this out or I’m coming for my money back #btsport #bt #crowdnoise

  • Sadsacks Josh Sadler (@Sadsacks) reported

    @jake_aspin98 @BurnleyOfficial @btsport Worst commentator on any channel. By a country mile

  • CornishGooner87 Lee (@CornishGooner87) reported

    @bt_uk is anyone online to help please

  • Stevwrig Steven (@Stevwrig) reported

    As usual, the commentary on the BT Sport app is way out of sync. Why do I pay for this garbage?! 🤬 #btsport @btsport @btsportfootball

  • paulwel09328714 Wellsy Football Index (@paulwel09328714) reported

    @GuruFi5 @btsport They shouldn’t have it down as on BT sports 3 if it’s not on. Tin pot broadcasting

  • JoshJoshwaite Joshua Waite (@JoshJoshwaite) reported

    @btsport I have a problem with the sound on my tv, it keeps making a noise every now and then. It doesn't occur on other channels

  • KimNewbz Kim Newbz (@KimNewbz) reported

    @bt_uk Hi. It is up but drops out now and then. The app still tells me there's a problem in my area that should be fixed tomorrow but they've been saying that for days and just keep moving the fix time.

  • marcwwfc1373 Marc Bufton (@marcwwfc1373) reported

    @btsport I took out a monthly pass to watch @EmiratesFACup game on Monday evening and then cancelled my renewal day or 2 after and when trying to watch any match now it doesn’t connect or freezes absolute joke u get my money but crap service 25 quid wat a rip off 😡😡😡