BT (British Telecom)

BT (British Telecom) Outage Report in Liverpool, England

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The latest reports from users having issues in Liverpool come from postal codes L13, L6, L9 and L7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Liverpool, England 12/28/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Bromborough, Upton, Runcorn, Neston, Wallasey, Skelmersdale, Prenton and Widnes.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomBromborough Phone
United KingdomLiverpool Internet
United KingdomUpton Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

  • tweetJumpy W (@tweetJumpy) reported from Birkenhead, England

    @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

  • TLWoolley Tom (@TLWoolley) reported from Hoylake, England

    @bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service

  • peter_scrivener Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy

  • peter_scrivener Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • drowen44 Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • bencartwright69 alan cartwright (@bencartwright69) reported from Helsby, England

    @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

  • c_pitchford Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

  • CarlV_B TheBigRedFella (@CarlV_B) reported from Seaforth, England

    @bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • TLWoolley Tom (@TLWoolley) reported from Hoylake, England

    @bt_uk Great. An ongoing problem that won’t be fixed until 8:45pm. Absolutely shite service as per usual. Will be getting a switch sorted this week to sky internet.

  • BazzaTomFerg BarryFergEFC (@BazzaTomFerg) reported from Seaforth, England

    Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • matt_burrow Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have

  • ChickiD Dianne Coughlin (@ChickiD) reported from Birkenhead, England

    Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Georgethefarmer George Atkinson (@Georgethefarmer) reported

    Shocking service this week from @BTBusiness @btbusinesscare . Nearly a week now without broadband in our office, we were lead to believe issues would be rectified within 24hrs when we signed up!

  • ChrisWoodBass Chris Wood (@ChrisWoodBass) reported

    @sheilamusic1 BT? I’ve been in dispute with them for a week. Rude on the phone and staggeringly unhelpful! @bt_uk

  • 46238 John Dickie (@46238) reported

    @bt_uk Thanks, Claire. I resorted to social media out of sheer frustration at being 'stood up' by Openreach, without any notification or apology; and it being near impossible to speak to a human being about it. If they fail to turn up again tomorrow, I'll be back on here.

  • Carlita28155587 Carlita (@Carlita28155587) reported

    @bt_uk my 92 year old dad is trying to phone DWP on his landline, it keeps saying calls are barred can you help

  • Riversparkle Riversparkle (@Riversparkle) reported

    @bt_uk I wonder how many more times I am going to be subjected to botched jobs, engineers not showing up and having to wait on the phone for an hour before getting through to the most unsympathetic and incompetent ‘customer service’ robot…?

  • lunega3010 Ludi Gomes (@lunega3010) reported

    @bt_uk Still having the same issue.

  • Dmitrij17983550 Dimitri (@Dmitrij17983550) reported

    @smooyacs @virginmedia @bt_uk Had my VM router changed like a year ago and never had any more crashes or anything

  • Izzle_vs IZZLE (Zero-One) I haven't watched saber (@Izzle_vs) reported

    @bt_uk Your internet gets very slow sometimes

  • GibbonWorld Kyle Gibbon 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GibbonWorld) reported

    @btbusinesscare Will never be a BT customer again. After many years of being a customer you are extorting me with obscene!! cancellation charges. I need to make a serious complaint please.

  • Urghdarniii luke (@Urghdarniii) reported

    @bt_uk Switching instead. Had years of your “solutions” rude n brain dead engineers, bad customer service, overpriced👍