BT (British Telecom) outages and service status in Liverpool, England

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Prenton, Neston, St Helens, Formby, Birkenhead, Skelmersdale, Wallasey, and Widnes.

City	Problem Type	Report Time
Liverpool	Internet	7 hours ago
Liverpool	Internet	2 days ago
Liverpool	Internet	4 days ago
Liverpool	Internet	5 days ago
Liverpool	Internet	7 days ago
Prenton	Wi-fi	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

• 
  reg morris (@gold123win) reported 7 minutes ago from Neston, England

  @DerekCarlyle @FarndonDavid @Ian_Fraser @jameshurley @APPGbanking @SMEAllianceLtd @BBCr4today @Rhorud09 @lulinspector @guardian @musser_benson @handyman_neil @truthsearch1957 @bt_uk @EPortStandard @NestonNews This CLOSED SHOP operating at local level by @bt_uk & @WeAreOpenreach decides if you are going to be a WINNER or a LOSER Who in their right mind allowed the same local personnel to deal with faults& give a laptop to each O.R.van that are never checked all on TRUST @EPortStandard

• 
  Martin Harkness (@Harkness7) reported 14 minutes ago from Runcorn, England

  @btbusinesscare any known issues in 01928 area?

• 
  burnzcarping (@scouser_burnzy) reported 15 minutes ago from Roby, England

  @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

• 
  Ged McCann (@GMcC74) reported 21 minutes ago from Widnes, England

  @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

• 
  Name Cannot Be Blank (@bdpscouse) reported 21 minutes ago from Liverpool, England

  @Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.

• 
  Pete Shaw (@Fireypop) reported 23 minutes ago from Garston, England

  @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

• 
  Alan JG Butterworth🇨🇰 (@AljButterworth) reported 24 minutes ago from Birkenhead, England

  @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

• 
  Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported 33 minutes ago from Liverpool, England

  @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

• 
  jo m b (@joanreece) reported 38 minutes ago from Liverpool, England

  Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

• 
  reg morris (@gold123win) reported 40 minutes ago from Neston, England

  @VadodaraAirport @ActCarers @joanner54749017 @theprot38758918 @omraj_jeetun @JamesFo06955151 @lulinspector @PamelaT26910857 @TheDevonStg @WeeksKimD @whartonski @dryducks @AmulesDays @ParkinRal @FoziaSpeaksOut @Hughhbw @injusticeseeker @Summ35211578Ian @jackregouk @handyman_neil @GoodCopDown @Yellowbikergirl @ict22 @WB_UK @wb_officeUK @coe @itvpeston @NickFerrariLBC @theSNP @UKLabour @LibDems @ourkidz3 @CommonsHomeAffs @Ofcom @LittleJanhere @VanessaBeeley @21WIRE @Partisangirl @BBCWorld @LBC @womensaid @JudiciaryUK @ict @InmarsatGlobal @AWhistleblowing @bt_uk @CommonsCMS @WeAreOpenreach I also want to know whymy TV signal is being controlled so I receive no signal now alright last night I also want toknow whymy satnav can’t work from my home address the next street some one stolen our post code are all these issues+all the BTGroup problems designed so U lose it

• 
  Paul (@Bumpydogo) reported 41 minutes ago from Liverpool, England

  TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

• 
  BoundinForward (@BoundinForward) reported 41 minutes ago from Liverpool, England

  @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

• 
  Michael Dodd (@MJADodd) reported 42 minutes ago from Seaforth, England

  @julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported 43 minutes ago from Liverpool, England

  @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

• 
  Peter Scrivener (@peter_scrivener) reported 43 minutes ago from Hoylake, England

  @bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach

• 
  Unbearable for the foreseeable 🏆 (@AntSweeney) reported 51 minutes ago from St Helens, England

  @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

• 
  William Piercy (@william_piercy) reported 52 minutes ago from Hoylake, England

  @bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me

• 
  Paul Snowdon (@67Snowy) reported 53 minutes ago from Maghull, England

  @AdrianTempany @btsport BT Sport isn’t much better going on about the ‘brilliant Pep’; that’s the same ‘brilliant Pep’ who has never won the Champions League without the involvement of Lionel Messi…

• 
  Pete Shaw (@Fireypop) reported 57 minutes ago from Garston, England

  @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

• 
  Jake Adamson (@jakeadamson99) reported 59 minutes ago from Ellesmere Port, England

  Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trevor Chenery (@Krisp06) reported 4 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Int. Fishermen (@Int_Fishermen) reported 6 minutes ago

  @bt_uk no service tonight please dm me

• 
  Nix's (@nickinoonoos) reported 8 minutes ago

  @bt_uk why can we not talk to an operator anymore, dyk how, annoying it is, when no one will pick up the call and you have no WIFi for 5 weeks now and all I get told is "there's a network error" Well sort the issue, you are quick to take payment, which I will be claiming back

• 
  Paul stagg (@Staggly) reported 12 minutes ago

  @bt_uk @NRManc they’ve messed up everyone’s account - it be worried they are taking money from old customers so check your bank - they aren’t acknowledging the issue

• 
  John O'Connor (@thereal_JOC) reported 12 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  Mark (@skipjackToo) reported 12 minutes ago

  @bt_uk is your wifi down?

• 
  The Evolution Of Life (@TEOL85) reported 14 minutes ago

  @bt_uk Everyone's new BT fibre phoneline is going out to random less than a minute orange light outages at the moment and the internet going down with it. Here in Feltham mine has oranged lighted random times for 1 week since last Friday and did it into this Friday and on to this Sunday

• 
  Ben Thompson (@BenBonj) reported 17 minutes ago

  Isn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.

• 
  Steph Murray (@DerekDonkey1977) reported 25 minutes ago

  @bt_uk That’s completely unacceptable Why can I not exit a contract for a service everyone says it’s not consistent with constantly dropping devices

• 
  Jane (@Milly1Molly) reported 25 minutes ago

  @weatherbraine @bt_uk @Ofcom We went away from BT due to their service. Who in their right mind uses Evri?