BT (British Telecom) Outage Report in Liverpool, England
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The latest reports from users having issues in Liverpool come from postal codes L13, L4, L7, L37, L8, L5, L14 and L6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Liverpool, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Neston, Wallasey, Skelmersdale, Prenton, Widnes, Birkenhead, Upton, St Helens and Seaforth.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Neston |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Gemma Conlin
(@Conlin86) reported
from
Up Holland, England
@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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William Piercy
(@william_piercy) reported
from
Hoylake, England
@bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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nicola
(@bailene) reported
from
Appley Bridge, England
@BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LaurenA
(@LRNA11) reported
Hi @OpenreachHelp. For a telecoms company your tel enquiries/complaints system is awful. Let’s hope this channel is better. 1) Please ask your engineers to clean up and responsibly dispose of the bits of cables that are often left on footpaths beside @bt_uk @virginmedia boxes &
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Yutika Agarwal
(@yutikabharech) reported
@bt_uk I’ve called multiple times and I have tirelessly tried everything over calls and twitter to connect to BTWiFi-X and just cannot. My work is being severely affected. PLEASE HELP!
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sandra mcgowan
(@DmSandiedee) reported
@bt_uk been on hold for 40 minutes. Started at number 2, gone to number 5!!!!!! HELP!! Issues with mini whole home wifi
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L$°N4RD0
(@Le0NaRD0w) reported
@bt_uk @Laura_Stevens1 And from this the only update I have got is "the work has been completed at the box" this was actually "completed" on the 15th December. And now waiting for an update on thursday, to be told our complaint will once more be escalated. I am stopping convo now, and just going...
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Sir Richard b-h-Soame 13th BT
(@SOAMER) reported
So given I’m so pissed off with the stupidity @ee & @bt_uk with technical faults the fact that they close the complaints at the end of the calls just shows that bit are crap & rigging the complaint so to not be as bad as they are! @MarcAllera
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Rob Stewart
(@robjackstewart) reported
@bt_uk I did indeed, thanks for your help!
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G
(@ySoCereal_) reported
@bt_uk I ordered fttp on 21st Dec. Open reach engineer came today but couldn't compete job due to blockage. Needs civil team to dig new pipeline to house. But bt put cancel order in to my current provider so as of midnight I have no Internet. Bt guy said could be 6 weeks til he's back.
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Michael Inman
(@snuffer31) reported
@bt_uk hi I'm trying to get some help I've sent a private message as my elderly mum has been disconnected
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Living Kayly
(@LivingKayly) reported
@EE @btsport How about you help paying customers who have been unable to use their phone for over a week? I have been a customer for over 10 years I'm disgusted by the treatment I am receiving
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Daniel Keeble
(@k33bl3s) reported
@bt_uk No internet for 9 days’s (actually on/off for a month) and today’s engineer you sent was the wrong one. Despite your system detailing a line fault (still the issue), and it not being a home setup issue. Just one of the multiple issues which took over 30 mins on the phone.