BT (British Telecom)

BT (British Telecom) Outage Report in Liverpool, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Liverpool come from postal codes L13, L12, L4, L6, L32 and L5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Liverpool, England 11/18/2025 15:10

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Wallasey, Liverpool, Skelmersdale, Prenton, Widnes, Birkenhead, Upton, St Helens, Seaforth and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallasey Internet
United KingdomLiverpool E-mail
United KingdomSkelmersdale E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • helly_welly_woo helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • G_Landry17 Gary Landry (@G_Landry17) reported from Formby, England

    @btsport Your after match commentary is so poor ! Dreadful and dull get @jjenas8 off your team he is dreadful

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • jakeadamson99 Jake Adamson (@jakeadamson99) reported from Ellesmere Port, England

    Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • geeceebee79 GB FIGHT NEWS & OPINION 🇬🇧 (@geeceebee79) reported from Hoylake, England

    Those scorecards!!! Wtf? #fightnight #btsport #WTF

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Liamcorlett Liam Corlett (@Liamcorlett) reported

    @bt_uk Its been fine for the last few days where it is. Dropping to less that 1 mbps is unacceptable considering what you charge. I've had nothing but problems with BT since I moved house.

  • Classyyy8 Classyyy (@Classyyy8) reported

    @bt_uk Love waking up to the broadband for bt in the whole village being down, I've got 4 assignments due tomorrow and barely any data

  • Ellerzz_YT Adam Ellershaw (@Ellerzz_YT) reported

    @btsport no wonder so many people stream the fights nowadays. I've paid 3 months in a row and couldnt sign in for the biggest card of the ******* year. **** BT, **** BT SPORT, PIECE OF ******* **** MATE.

  • maxxwhitter Max-Well-Made-It (@maxxwhitter) reported

    @btsportufc @btsport This wasn’t luck this was a systematical beat down. A bit like what Holmes did to Rousey, fighters sometimes feel invisible and let hype get to their heads then they get shocked.

  • TheNerdometer Nerdometer (@TheNerdometer) reported

    @bt_uk Considering if I have any legal rights to sue BT for not helping a disabled person buy the fight of Jake Paul and giving a link thats for an event that has changed and it comes up as not working. Discrimination not helping people and not serving me as needed.

  • LFC6Times2019 Walked the league 2020 (@LFC6Times2019) reported

    @mrjakehumphrey Before I say anything. All clubs have SOME fans. But away fans singing (in a a Christmas tune) “feed the scousers” or “sign on, sign on” is pretty grim. Been going on for years. Maybe a bit of coverage on @btsport across any ground might help.

  • larachi70385294 larachi (@larachi70385294) reported

    @bt_uk I can’t believe how you treat your clients. I been with you for years for my house and my business paying almost £100 per month , always in time. When the flat above my shop decide to have broadband you just decide to cancel my broadband, charging £600 for early termination fee

  • tommo2510 Rich (@tommo2510) reported

    @birtydave @IanDarke @btsport He's such an idiot

  • larachi70385294 larachi (@larachi70385294) reported

    @bt_uk and leaving my business (office, letting agency, working on remote) without internet. I am the only responsible for my account , I never contacted you to cancel my broadband and you just decided that it doesn’t matter about

  • CarolynOtley Carolyn Otley (@CarolynOtley) reported

    @cumpstonarchive @bt_uk However, practically, it’s worth people knowing it’s worth trying a 999 call from their mobile even if they don’t think they have a signal/phone isn’t showing a network. 999 calls will go through on any available network, not just yours, but not everyone realises this, (2/2)