BT (British Telecom)

BT (British Telecom) Outage Report in Liverpool, England

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The latest reports from users having issues in Liverpool come from postal codes L12, L13, L71, L16, L15 and L7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Liverpool, England 02/16/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Prenton, Seaforth, Skelmersdale, Birkenhead, Runcorn, Bromborough and Upton.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomPrenton Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • BazzaTomFerg BarryFergEFC (@BazzaTomFerg) reported from Seaforth, England

    Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • trevor_p_malco Trevor P Malco (@trevor_p_malco) reported from Wallasey, England

    Steve McManaman is truly awful #btsport

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • Kay_Leno Kris Leonard (@Kay_Leno) reported from Seaforth, England

    Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelMorgan10 Michael Morgan (@MichaelMorgan10) reported

    @bt_uk what is the point of sending me a ‘Brilliant Broadband Brilliant Proce’ flyer in the post only for me to ring up and be told I don’t qualify as I’m an existing customer ?? What a waste of postage costs !

  • jamespriceglos James Price 🇭🇰🇹🇼 (@jamespriceglos) reported

    @sgozzard @bt_uk Been on the phone to bt - big outage and they are apparently already on it. They hope to have it fixed ‘in 48 hours’...

  • deblou6 Debbie King (@deblou6) reported

    @bt_uk the irony is I upgraded to Halo2 first week of January and was promised an engineer who didn’t arrive, again 2nd date given no show, 3rd date cancelled but not informed but when called told no OpenReach working - Covid!! But turned up and resolved the issues I didn’t have.

  • producerandyuk Andy Stevenson (@producerandyuk) reported

    Please help @OpenreachHelp @bt_uk. There’s a couple of @WeAreOpenreach engineers been working on our street. The broadband and phone line (via fibre) have gone off and they’ve driven away. Need it switching back on ASAP!

  • carlbos Carl Boswell (@carlbos) reported

    @bt_uk It’s still a huge percentage. Public sector salaries don’t go up by anywhere near that if at all. Us NHS workers are already in pay poverty and that sends us even deeper into it. Talk about kicking a country when it’s down. #disgusting

  • sarahjoymid sarah joy middleton (@sarahjoymid) reported

    @bt_uk hi there is BT internet down in SE26?

  • philwj_editor Phil Wilkinson-Jones (@philwj_editor) reported

    @DickStables @bt_uk Hi Richard, I’m a journalist writing about broadband issues. Do you want to talk to me about this?

  • kilburnhils Hilary Brigden (@kilburnhils) reported

    No internet. Thanks @BT_UK - whole street down but engineer can’t make it for 48 hours. Mini hub not working for more than one device either. Shocking service.

  • shadowstar240 Sarah Marie Jones (@shadowstar240) reported

    @bt_uk Do you have a current issue in Llanelli? Broadband has been unusable all day which has caused me an insane amount of stress as I work from home. I can't do the most basic things and speed tests are all over the place. Bad enough we can't get fibre...

  • richardm32 rich (@richardm32) reported

    @BTCare is an absolute joke pay over £66 a month over years and can i have some discs to help with my Internet speeds no. Thanks for nothing