BT (British Telecom) Outage Report in Liverpool, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Liverpool come from postal codes L13, L4, L12, L14, L6, L32 and L5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Liverpool, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wallasey, Skelmersdale, Prenton, Widnes, Birkenhead, Upton, St Helens, Seaforth and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wallasey |
Internet | |
| Liverpool |
||
| Skelmersdale |
||
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
St Helens, England
@ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Jim Pearson
(@mightyjimpo) reported
from
Up Holland, England
@bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Russell
(@RussellR13) reported
@bt_uk The only message I've had is an email telling me my bill is now ready. It's *************** to be honest, telling me the bill is ready for a service I'm not getting, and that doesn't look like being fixed anytime soon, and no communication as to what's going on.
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Jcraft
(@Jcraft153) reported
@bt_uk Apparently this IS the speed I'm supposed to be getting. It took 2 weeks on the phone to your customer support to get this connection when you failed to provide my fttp connection on schedule and chose to cut my existing internet connection.
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Simon Roberts
(@TheSimonRoberts) reported
@bt_uk any issues in wrexham? Internets just stopped working and won't reconnect, red LOS on openreach box?
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Sara Waters
(@sarabara1973) reported
@ourcuzmdsplace @bt_uk Me too no internet for 2.5 weeks so far and counting . Absolutely shocking service
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Mike Stead
(@tweetymike) reported
I have spent probably *a dozen hours* trying to get your technology to work over the last week @bt_uk. Our family suffered many frustrating internet disconnections. Are you going to pay me back for those wasted hours? I engaged with your support process and you *ignored me*.
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John Anthony Foster
(@JohnZagreus2) reported
@bt_uk why is my Internet down again ?
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Dave Dixon
(@viper_soe) reported
@bt_uk what is going on with your internet it’s been dropping out all day, now it’s completely gone and to top it all off I can’t even phone customer service because it’s after 9pm 10/10 @bt_uk
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Katie
(@Queenkatie_) reported
@bt_uk This is funny that your internet connection is the worst we have ever had
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Simon Roberts
(@TheSimonRoberts) reported
@bt_uk Hi Scott, that link is to reset the hub? That won't work as the problem seems to be the Internet into the openreach box before the hub.
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Krists Iesalnieks
(@krists61721) reported
@bt_uk my internet has been lagging constantly since around 3pm, can I know if this is just me or anyone else experiencing problems? I can barely load a webpage and that’s if I’m lucky, and the internet in general has been so slow since September or so, I feel like a turtle :/