BT (British Telecom) Outage Report in Liverpool, England

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Skelmersdale, Wallasey, St Helens, Widnes, Frodsham, and Runcorn.

City	Problem Type	Report Time
Birkenhead	Phone	5 days ago
Liverpool	Internet	6 days ago
Liverpool	Total Blackout	14 days ago
Liverpool	Internet	16 days ago
Liverpool	Internet	16 days ago
Skelmersdale	E-mail	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

• 
  Chloe Pitchford Music (@c_pitchford) reported 4 minutes ago from Liverpool, England

  @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

• 
  TheBigRedFella (@CarlV_B) reported 6 minutes ago from Seaforth, England

  @bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it

• 
  Jesus Pablo (@amijesuspablo) reported 10 minutes ago from Liverpool, England

  @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

• 
  John Anthony Foster (@JohnZagreus2) reported 11 minutes ago from Flint, Wales

  Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

• 
  Jesus Pablo (@amijesuspablo) reported 18 minutes ago from Liverpool, England

  Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

• 
  Mike Gibbons (@Gibbo28) reported 20 minutes ago from Prescot, England

  @WatchedToffee @btsport He truly is awful isn’t he.

• 
  Tom (@TLWoolley) reported 27 minutes ago from Hoylake, England

  @bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service

• 
  Jake Adamson (@jakeadamson99) reported 28 minutes ago from Ellesmere Port, England

  Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

• 
  Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported 31 minutes ago from Seaforth, England

  Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 32 minutes ago from Liverpool, England

  @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  Dianne Coughlin (@ChickiD) reported 36 minutes ago from Birkenhead, England

  Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴

• 
  Andi Jarvis (@andijarvis) reported 37 minutes ago from Liverpool, England

  Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

• 
  helen parker (@helly_welly_woo) reported 38 minutes ago from Garston, England

  @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

• 
  Chris (@chriscol6765) reported 42 minutes ago from Garston, England

  Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 43 minutes ago from Liverpool, England

  @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  Brilliant Tours (@brilliant_tours) reported 44 minutes ago from Liverpool, England

  @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported 49 minutes ago from Liverpool, England

  @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

• 
  Tom (@TLWoolley) reported 50 minutes ago from Hoylake, England

  @bt_uk Great. An ongoing problem that won’t be fixed until 8:45pm. Absolutely shite service as per usual. Will be getting a switch sorted this week to sky internet.

• 
  alan cartwright (@bencartwright69) reported 51 minutes ago from Helsby, England

  @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

• 
  Peter Scrivener (@peter_scrivener) reported 56 minutes ago from Hoylake, England

  @bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Henry Trant (@henry_trant) reported 2 minutes ago

  What's the kindest word that can be attributed to @btsport Customer Service? Incompetent. There we go, that just about sums them up. Utterly useless.

• 
  SuZannah Bee - Songwriter & composer. 🎸🎹🎤💓🌹🌹 (@Siouxbee89) reported 3 minutes ago

  @EE @btsport I’ve never been this angry about EE before. I’ve never had to report problems so frequently before. I don’t want to complain and I don’t want to be angry, but I’m at the end of my tether with the continual outages in my area which never used to happen. It’s affecting my work.

• 
  Kevin O'Sullivan (@kevio81) reported 6 minutes ago

  @bt_uk Can I get someone to help me please? I was due a 4G hub on Thursday and still no sign!!

• 
  John Chadwick (@chadSTERjohn) reported 6 minutes ago

  @bt_uk Yes still need help

• 
  James (@Jamesy_rc) reported 11 minutes ago

  @bt_uk we had internet installed last month. We are expecting a charge card and @BritBox_UK for 6 months but not heard anything about either. Please help.

• 
  W (@tweetJumpy) reported 11 minutes ago from Birkenhead, England

  @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

• 
  Kate Webster (@katewebster99) reported 14 minutes ago

  @bt_uk elderly mum, awaiting hospital admission, has been without landline for 5 days. Please help!

• 
  Elizabeth Clark (@little_bigbird) reported 15 minutes ago

  @bt_uk Hi BT, we've been on hold for almost an hour at 0800 400456. We're trying to transfer to you but have come up against an issue. If we have to wait for so long on hold for help though, wondering if we should go elsewhere!

• 
  Kyle Batchelor (@kylebatchelorrr) reported 15 minutes ago

  @bt_uk shocking that they are taking over a month to sort my mother in laws phone line out! Horrific service and I advice EVERYONE to avoid them! They are now sitting at Christmas with no phone line for anything!!! BT you should be ashamed!

• 
  Neil Gunn (@88NFG) reported 16 minutes ago

  @btsport Why haven’t LFC got a light strip on.? Can’t make out the difference between the teams in sunlight .! Poor