BT (British Telecom)

BT (British Telecom) Outage Report in Liverpool, England

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The latest reports from users having issues in Liverpool come from postal codes L13, L4, L6, L9 and L7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Liverpool, England 12/31/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Bromborough, Upton, Runcorn, Neston, Wallasey and Skelmersdale.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomBromborough Phone
United KingdomLiverpool Internet
United KingdomUpton Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • helly_welly_woo helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • geeceebee79 GB FIGHT NEWS & OPINION 🇬🇧 (@geeceebee79) reported from Hoylake, England

    Those scorecards!!! Wtf? #fightnight #btsport #WTF

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • jakeadamson99 Jake Adamson (@jakeadamson99) reported from Ellesmere Port, England

    Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • G_Landry17 Gary Landry (@G_Landry17) reported from Formby, England

    @btsport Your after match commentary is so poor ! Dreadful and dull get @jjenas8 off your team he is dreadful

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChopkinsBassist Chris Hopkins (@ChopkinsBassist) reported

    @bt_uk how do we make a formal complaint about your aggressive door to door sales tactics? Just had someone working for you try to pressurise my parents into switching broadband providers.

  • Kathie75 Kathie (@Kathie75) reported

    @bt_uk can you please give me an email address for someone I can email regarding a billing issue and returned equipment? I’ve spoken to 3 people in customer services but the issues are still unresolved. Thanks

  • bigkeato permanently stressed (@bigkeato) reported

    @bt_uk Hi my parents land line has gone faulty for the fourth time now and each time it’s repaired the engineers state it’s an issue with a cable in the cabinet but it keeps happening and they are elderly and have emergency button using the line

  • itsnoskoo Ember (@itsnoskoo) reported

    @bt_uk your WiFi is absolutely horrendous, my router keeps turning green constantly and i can never get a good connection. your speeds are absolute crap and at this point im tempted to throw the box away and stop paying the contract. fix your crappy service or im not paying.

  • curtis80061170 curtis (@curtis80061170) reported

    @bt_uk Is bt down in Cumbria my router is orange too

  • DaleJannels Dale Jannels (@DaleJannels) reported

    Waited at home yesterday between 1-6pm for @bt_uk to fit fibre ordered on 8th Feb. Despite the confirmed emails/texts - no show. The appt cancelled for the 3rd time...and no update sent! Customer service is appalling. Can someone own this and resolve please? #bt #openreach 😡

  • MikeTheSweeney Mike 🐈 📚 🎶 (@MikeTheSweeney) reported

    @bt_uk my broadband has gone up £10 to £64 a month. Just for broadband!! I’ve rang your office and they said they can’t offer me any better deals. Is there anything anyone else can offer because £64 a month is extortionate 😭. I’ve been a BT customer for 20 years.

  • gareeXx G (@gareeXx) reported

    @bt_uk how do you address account and WiFi blackspot issues with you guys? Called value team and spoke on chat - no solutions or fixes offered, just upselling of more expensive packages. Don't need a new contract, just issues with this one ironed out :)

  • b3ena Beena Mistry (@b3ena) reported

    @bt_uk NO INTERNET SINCE SATURDAY WHEN YOU CUT ME OFF… IVE UPGRADED MY SERVICE WITH YOU RIDICULOUS 🤬

  • drsiant Siân Thomas (@drsiant) reported

    @bt_uk my router broke. You provided a replacement. I sent the broken one back using the envelope you provided. Why does it take 3 weeks to open the packet? How do I engage? It's been more than 3 weeks. I don't want to sit on hold and all the other options - no reply