BT (British Telecom)

BT (British Telecom) Outage Report in Liverpool, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Liverpool come from postal codes L13, L4, L7, L37, L8, L5, L14 and L6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Liverpool, England 12/07/2025 01:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Neston, Wallasey, Skelmersdale, Prenton, Widnes, Birkenhead, Upton, St Helens and Seaforth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomNeston Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • mightyjimpo Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • Conlin86 Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tcampgold tc (@tcampgold) reported

    @bt_uk I have made a complaint to BT over a month ago. Spoken to two different people and no one has come back to me. The next stage for me will be to cancel my DD because I have never dealt with any organisation as useless as BT.

  • ImtheMysticPoet Paul Martin (@ImtheMysticPoet) reported

    @bt_uk internet has been down since about 6.45pm in Runcorn, no issue with my wires, is there issues on the network?

  • Jasseh_K_ Jas (@Jasseh_K_) reported

    @bt_uk what’s up with your broadband speeds lately? Had no problems for months and now it’s shocking

  • PaulRMQ Paul Bateman (@PaulRMQ) reported

    @bt_uk I dropped BT like a stone. Switched to another provider the following day James. Too late to help me, but I can help others not make the same dumb mistake.

  • Gamma239 Ramon Max John Gamma (@Gamma239) reported

    @bt_uk Hi, the problem seems to be fixed as of now. Will message back if there are further issues. Ramon.

  • Me2unotu2me Me2u (@Me2unotu2me) reported

    @bt_uk please give @VirginMediaCorp some help as they dont know how to keep their internet service from falling over every 2 mins - we are only on our 19th outage in the past 2 hours

  • CarlTurner5 Carl Turner ⭐️⭐️ (@CarlTurner5) reported

    @btsport why have you taken the whole 5 hour showing of the CL final off of You Tube? I desperately wanted to watch it and it was taken down half way through me watching it.

  • weezadooku Weezadooku (@weezadooku) reported

    @bt_uk is there a problem in SL8 please? We have no broadband.

  • SuePort07742498 Sue Porter (@SuePort07742498) reported

    @bt_uk Oh my God, don't get me started. Been sold 'guaranteed' package by BT. WE CAN'T GET 4G!!!!! But no, told by salesman it will work . Guess what....IT DOESN'T. Still, well worth £56 a month for a service THAT DOES NOT WORK 😡😡😡 Call Complaints - they couldn't care less - RIP off

  • 1ChampagneTweet Anna B (@1ChampagneTweet) reported

    lol at the history before you ask me any patronising questions about whether I may or may not be plugged in! 🙄I've had longstanding connection hassles and specialist engineers etc and yet the fix not working @bt_uk