BT (British Telecom)

BT (British Telecom) Outage Report in Liverpool, England

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The latest reports from users having issues in Liverpool come from postal codes L12, L14, L4, L7 and L15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Liverpool, England 03/17/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, St Helens, Widnes, Wallasey, Skelmersdale, Birkenhead, Frodsham, Runcorn, Prenton and Seaforth.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomSt Helens Wi-fi
United KingdomWidnes Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • 67Snowy Paul Snowdon (@67Snowy) reported from Maghull, England

    @AdrianTempany @btsport BT Sport isn’t much better going on about the ‘brilliant Pep’; that’s the same ‘brilliant Pep’ who has never won the Champions League without the involvement of Lionel Messi…

  • RealBobbyRooney Bobby Rooney 🇺🇦☮️ (@RealBobbyRooney) reported from Maghull, England

    No busses, no trains, hammered down with rain. Game finished 8:45, rolled in 10:15pm. Shite. @btsport you can swerve that in future, thanks.

  • G_Landry17 Gary Landry (@G_Landry17) reported from Formby, England

    @btsport Your after match commentary is so poor ! Dreadful and dull get @jjenas8 off your team he is dreadful

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • MJADodd Michael Dodd (@MJADodd) reported from Seaforth, England

    @julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person

  • DebMacc deborah (@DebMacc) reported from Prescot, England

    @ladylittler @bt_uk Have you got phone signal? X

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • cl6rkee clarkee. (@cl6rkee) reported from Prenton, England

    And while I’m moaning, @bt_uk broadband is dogshit. 10 years with @SkyUK and not one issue. 6 weeks of poor or no connection with BT since it was installed.

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • Dezzy_Dezzy_80 Dezzy (@Dezzy_Dezzy_80) reported from Liverpool, England

    @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • mister__roy Roy Bayfield (@mister__roy) reported from Ormskirk, England

    @bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • MattLintill Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England

    @bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...

  • bdpscouse Name Cannot Be Blank (@bdpscouse) reported from Liverpool, England

    @Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CW_Stagg ☆ ℭhrï§ §†ågg ☆ (@CW_Stagg) reported

    I've been a customer with @bt_uk for years. Broadband connection issues have become more frequent despite BT putting their prices up. Once again today there is another fault. Once again to do my job I'm forced to connect over mobile data. No more. I'll be switching providers.

  • Harryb22 Helen (@Harryb22) reported

    Hi @bt_uk all the numbers you have given me to call you for assistance are not working. Is it possible for Craig to DM me again please?

  • janek_9 Jonny Holiday (@janek_9) reported

    @bt_uk is BT wifi down? The yellow light on my hub is showing. Have tried switching off and back in a couple of times but no luck. Anything else I should be doing? Cheers

  • julialexandras6 Julia Alexandra (@julialexandras6) reported

    @katnipsi @bt_uk Same for me. And now it’s down since 3 hours ago. Messaged them on Twitter and no reply. Already looking to switch. It’s starting to feel like a scam.

  • katnipsi Katⁿⁱᵖ (@katnipsi) reported

    For 3 days our internet has gone kaboom exactly or a little after midnight, fix your **** @bt_uk

  • Av8Mike Mike 🇺🇸✈️ ⛳️ (@Av8Mike) reported

    @KevinHenderso33 @btsport @LIVGolfInv Because it is a poor product. I can watch friends play a friendly game of golf out my back windows. Why watch it on tv?

  • Jaycorn23_ JayCorn23 (@Jaycorn23_) reported

    @bt_uk has probably the worst customer service team I have ever come across

  • ZombieRocker86 Zombie Rocker (@ZombieRocker86) reported

    @bt_uk What was the issue and why not put out info

  • LucasDcnk Lucas 🐗🌲🌻 (@LucasDcnk) reported

    @bt_uk Our wi-fi has been down for two consecutive days. What's going on?

  • tracybrill_1962 Tracy Brill (@tracybrill_1962) reported

    @bt_uk Again my bband is dropping in and out and speed is so slow. I wfh 2 mornings a week. My landline is crackling it is only used my my elderly parents to contact me, dad is needy atm as mum in hospital, he rings I can barely hear him. Gets resolved & reoccurs approx evry 8 weeks.