BT (British Telecom)

BT (British Telecom) Outage Report in Liverpool, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Liverpool come from postal codes L3, L6, L8, L7, L1, L5 and L14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Liverpool, England 02/22/2025 14:00

February 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Seaforth, Wallasey, Upton, Widnes, Ormskirk, Holywell, Skelmersdale, St Helens, Ellesmere Port, Runcorn, Prenton and Formby.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirkenhead Total Blackout
United KingdomLiverpool Internet
United KingdomSeaforth Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.

  • mightyjimpo Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • steve_taylor60 steve (@steve_taylor60) reported

    @bt_uk Seem to have lost you on the DM are you still there or is there anyone else who can help?

  • samsyaman Sam Russell (@samsyaman) reported

    @KadeMcConville @btsport I’m also having this issue tonight on by sport ultimate Apple TV 4K. Very frustrating!

  • dontasciime mememememe (@dontasciime) reported

    @btsport will you get your commentators to shut ******** up telling other scores of matches. I'm ******* recording to watch later you ******* arseholes. #cancelled

  • s19_rjy S19RJY (@s19_rjy) reported

    @btsport can you fix the problem with the mic please it echoing load with the commentary team speaks

  • musicman_uk Musicman (@musicman_uk) reported

    @samsyaman @KadeMcConville @btsport I’ve got the exactly the same issue on Apple TV 4k

  • jcoff3 John Coffey ⛳️ (@jcoff3) reported

    @btsport Just wondering is there a known reason why the picture on BT Sport 1 keeps "jumping" and going out of focus? Satellite Signal is strong according to Sky Box. Its happening for every match

  • PearsonAnya anya louise pearson (@PearsonAnya) reported

    @bt_uk have had zero broadband today and can’t get in touch with anyone about it! Just wondered if there was an issue in the area?

  • KelpieGames_ Chris - 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🎮 (@KelpieGames_) reported

    @bt_uk Please can you cancel the appointment with the engineer 06/02 as my hub is now working again

  • GGHop Protocal (@GGHop) reported

    @premierleague @FootballAssoc Again another example of poor officiating & disgraceful VAR use. It happens too often. And why Peter Walton is trying to justify the decision on @btsport is absolute disgrace. Comical in fact. Honestly they should get European refs in this league

  • NatashaGuiotto Natasha Guiotto (@NatashaGuiotto) reported

    @bt_uk Fab. No response. Great customer service. 👍🏼👍🏼👍🏼