BT (British Telecom) outages and service status in Liverpool, England

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Formby, Wallasey, Skelmersdale, and Wirral.

City	Problem Type	Report Time
Liverpool	Internet	4 days ago
Formby	Phone	9 days ago
Liverpool	Total Blackout	14 days ago
Liverpool	Internet	23 days ago
Wallasey	Internet	25 days ago
Liverpool	Total Blackout	1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

• 
  nicola (@bailene) reported 50 seconds ago from Appley Bridge, England

  @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

• 
  Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported 2 minutes ago from Seaforth, England

  Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

• 
  reg morris (@gold123win) reported 2 minutes ago from Neston, England

  Will @bt_uk Group Legal Dept DM me to what are your intensions in this long running case I need the compensation due You set out to destroy me I trusted you with 2 business lines both let me down both not fit for purpose both cloned by your dismissed BT man not prosecuted @WB_UK

• 
  alan cartwright (@bencartwright69) reported 12 minutes ago from Helsby, England

  @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

• 
  Gary Kilroy (@Gary_Kilroy) reported 13 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Ste the H ⚽️🥊 (@StetheH) reported 13 minutes ago from Liverpool, England

  **** @bt_uk off people. Rob you blind.

• 
  Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported 18 minutes ago from Liverpool, England

  @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

• 
  F.W. Woolworth (@moshirisboys) reported 20 minutes ago from Liverpool, England

  @mrjakehumphrey @btsport Never watched before,and not starting now.

• 
  Andi Jarvis (@andijarvis) reported 22 minutes ago from Liverpool, England

  Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

• 
  Bernard Platt (@plattyphoto) reported 23 minutes ago from St Helens, England

  @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

• 
  Michelle Daltry (@MichelleDaltry) reported 23 minutes ago from Birkenhead, England

  @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

• 
  Pete Shaw (@Fireypop) reported 26 minutes ago from Garston, England

  @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

• 
  Dezzy (@Dezzy_Dezzy_80) reported 29 minutes ago from Liverpool, England

  @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo

• 
  Vicky Denison Pinder (@vickypinder) reported 29 minutes ago from St Helens, England

  @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

• 
  Peter Scrivener (@peter_scrivener) reported 29 minutes ago from Hoylake, England

  @Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy

• 
  Pete Shaw (@Fireypop) reported 37 minutes ago from Garston, England

  @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

• 
  Vicky Denison Pinder (@vickypinder) reported 39 minutes ago from St Helens, England

  @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

• 
  Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported 42 minutes ago from Liverpool, England

  @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

• 
  Steve Wall (@awesome_walls) reported 43 minutes ago from Seaforth, England

  @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

• 
  Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported 48 minutes ago from Runcorn, England

  @bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  grace hooper (@messalinahooper) reported 2 minutes ago

  Spent an hour with a really gentle lady from @bt_uk got the comp network set up and now can't watch any tv, at all. Not anything! Outstanding!. Your colleague was lovely though

• 
  Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported 3 minutes ago

  How does anyone manage without a mobile phone? Our @bt_uk internet & phone are down so only way of contacting is by mobile 🙄

• 
  Alan Swanson (@Haggisguy) reported 15 minutes ago

  @bt_uk So how do i pay my bill? I cannot login to pay it?

• 
  Angela Cummins (@Angela_Cummins) reported 16 minutes ago

  My elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk

• 
  Rosemary Dunnill💙 (@RoseJean12) reported 20 minutes ago

  @ladylittler @bt_uk We had a longish power cut and lost Internet and landlines (bring back pre digital voice). Mobile on Tesco(O2), so non-existent 4g/5g signal. Would need to drive 5 miles to make a call, AND we live in a town! I fear getting older, with no car, in emergency

• 
  Wendy Holden (@wendholden) reported 23 minutes ago

  Three days without phones or the internet after a tree fell and not one word to anyone in our Suffolk village from @bt_uk. The tree was removed today but no one came to fix the line so another day in the dark. Shame on you.

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 24 minutes ago

  @bt_uk what a useless company this is. They can be as rude as they like to customers. Dreadful company

• 
  David Jackson (@davidjjackson) reported 25 minutes ago

  @bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?

• 
  Shelley Squire (@badshelley) reported 25 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  H (@surkdidat) reported 27 minutes ago

  @bt_uk I have but I am still trying to find out what the actual incident is and why it was down 5 hours yesterday and over 5 hours today