BT (British Telecom)

BT (British Telecom) Outage Report in Liverpool, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Liverpool come from postal codes L12, L15, L13, L7, L71 and L16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Liverpool, England 02/26/2026 02:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Frodsham, St Helens, Liverpool, Runcorn, Prenton, Seaforth, Skelmersdale and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomFrodsham Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • trevor_p_malco Trevor P Malco (@trevor_p_malco) reported from Wallasey, England

    Steve McManaman is truly awful #btsport

  • tweetJumpy W (@tweetJumpy) reported from Birkenhead, England

    @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

  • peter_scrivener Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach

  • Kay_Leno Kris Leonard (@Kay_Leno) reported from Seaforth, England

    Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • BazzaTomFerg BarryFergEFC (@BazzaTomFerg) reported from Seaforth, England

    Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt

  • matt_burrow Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • drowen44 Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • peter_scrivener Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FilmItTV CastingForTV (@FilmItTV) reported

    I beg everybody that sees this not to use @bt_uk broadband. The most useless company I have come across. 3 engineer appointments missed and useless customer service. BBC rogue traders has been cast. Take your money and provide you with no service and get you into debt.

  • DanOfficeMan DanOfficeMan (@DanOfficeMan) reported

    @bt_uk moved house today and paid extra for Hybrid Connect. My bars are blue not white. Been on hold for 1 hour then someone put the phone down when they could t help. Might just go back to sky. HELP!! People don’t touch BT they do not support you!!

  • levitt_zoey Zoey Levitt (@levitt_zoey) reported

    @BTGroup @bt_uk @BTGroup please advise whom I need to speak to regarding a customer service compliant I was left utterly disgusted after being treat appallingly from someone in Newcastle team after a mistake made by BT, I was advices to ‘go away and calm down!’im left upset and confused

  • Matt_Greenwings Matt Berry (@Matt_Greenwings) reported

    @JohnABurton @bt_uk They’ve succeeded in their aim then, to hide behind their system and frustrate customers into giving up without them having to do anything. The standard modern customer service model for large firms sadly.

  • Pamela30014600 Pamela (@Pamela30014600) reported

    @bt_uk Still no phone after 6 days and no communication from BT. Order closed and fourth number on mtbt which doesnt work eirher. Been on chat and got disconnected. I am so frustrated with this service; it seems completely acceptable to be without a phone service you have paid for

  • em_newman Emily Newman (@em_newman) reported

    The worst service from @bt_uk - been without broadband for over a month after moving house, despite putting the transfer request in 2 weeks prior, and being promised an activation date of 08/03. Trying to WFH full time with only a 5G router and being charger full rates.

  • auberjeangenie Rachael⁷ (@auberjeangenie) reported

    @bt_uk Hello, my router keeps dropping out and I'm having to troubleshoot and restart. This works for a couple of minutes and drops out again. Not sure why this happening, would you be able to help please?

  • mikemurray5 Michael Murray (@mikemurray5) reported

    @bt_uk any chance of an access code to buy a PS5? I’m a BT customer but haven’t received one in an email 😩

  • neilmlomax Neil Lomax 📻🎧🎤 (@neilmlomax) reported

    @bt_uk Be warned potential customers... weeks before you’ll be connected !! Dreadful service .

  • freshlysqueez19 freshlysqueezed (@freshlysqueez19) reported

    @btbusinesscare Hi there! Need help urgently. Trying to open two new stores only to have continuous issues with cancelled call outs or wrong engineers every week for last two months. I need internet for my POS and I haven’t got time to wait for Fibre. I just want ADSL