BT (British Telecom)

BT (British Telecom) Outage Report in Prenton, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Prenton come from postal codes CH43.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Prenton, Metropolitan Borough of Wirral, England 05/14/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Prenton, Ellesmere Port, Queensferry and Upton.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • peter_scrivener Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy

  • TLWoolley Tom (@TLWoolley) reported from Hoylake, England

    @bt_uk Great. An ongoing problem that won’t be fixed until 8:45pm. Absolutely shite service as per usual. Will be getting a switch sorted this week to sky internet.

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • BazzaTomFerg BarryFergEFC (@BazzaTomFerg) reported from Seaforth, England

    Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • _ladyfairfax Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • ChickiD Dianne Coughlin (@ChickiD) reported from Birkenhead, England

    Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • tweetJumpy W (@tweetJumpy) reported from Birkenhead, England

    @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

  • drowen44 Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have

  • Kay_Leno Kris Leonard (@Kay_Leno) reported from Seaforth, England

    Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

  • TLWoolley Tom (@TLWoolley) reported from Hoylake, England

    @bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

  • peter_scrivener Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

  • c_pitchford Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • theonly_samm Samm Sharpe (@theonly_samm) reported

    @bt_uk Engineers have been sent out 3 times to complete stage 1 works for installation and it’s still not complete. It’s down to miscommunication between yourselves, the engineers and us. The last engineer told us he had completed the work and told you, your people tell us different.

  • AliMalsher Ali Malsher (@AliMalsher) reported

    @bt_uk Do you actually have any intention of providing a service or are you just planning to ignore constant complaints.

  • Phil_85 gay porn stash (@Phil_85) reported

    @bt_uk Must be sky if speeds terrible superfast my arse

  • themaxdog Lorna Holland (@themaxdog) reported

    @bt_uk it's only 11am and I've already had 4 automated scam calls to my landline this morning apparently from "my Internet provider", despite having signed up to your call protect service 🤔

  • adrisalazar_asm AdrianaSalazarM (@adrisalazar_asm) reported

    Anybody else in Durham with contract for broadband with @bt_uk having significant issues with speed and connection stability since the beginning of the year? Finding impossible to work. Wondering if it’s a zone issue 😢

  • slysons1 slysons (@slysons1) reported

    @bt_uk No she didn’t realise speed was slow and was been vastly overcharged

  • DanielCraft94 Daniel Craft (@DanielCraft94) reported

    @bt_uk @OpenreachHelp after 105 days over due order, I can confirm I now finally have BB, don’t think I would never have got here without the intervention of the Twitter @bt_uk team, Customer service via the phone was like talking to brick walls for 4 months. Thanks guys

  • DanielleCarmi11 Danielle Carmichael (@DanielleCarmi11) reported

    Hi @bt_uk, I called (4th time) last Wednesday and asked why my internet activation was delayed by 8 days (18 days wait in total), as a resolution I was told I'd be given £30 to purchase data on my phone. Haven't recieved £30 and now struggling with internet for my studies 😫

  • GTYOUR6IX GY6 🔫 (@GTYOUR6IX) reported

    @bt_uk No i have Fibre 2, and upon looking at "Complete WIFI" it would t give us any faster speeds, not only that we are supposed to be getting 57mbps - 64mbps and we are currently on 27mbps!! We have had engineers come out and say the line outside is weathered but never fixes it

  • IanRElliot Ian Elliot (@IanRElliot) reported

    SCAM ALERT DO NOT GIVE YOUR DETAILS TO THIS NUMBER 01334 405007 @bt_uk @BTGroup YOU NEED TO SHUT THIS DOWN