BT (British Telecom)

BT (British Telecom) Outage Report in Prenton, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Prenton come from postal codes CH43.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Prenton, Metropolitan Borough of Wirral, England 04/01/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Ellesmere Port, Prenton, Queensferry, Upton, Birkenhead, Seaforth, Wallasey and Holywell.

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City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Wi-fi
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomEllesmere Port TV
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DanJennings9 Dan Jennings (@DanJennings9) reported

    @btsport your website is awful! 504 error? Maybe someone should have tested people could actually order the f***ing fight before fight night?!! FFS

  • justshoaibb Shibs ☔️ (@justshoaibb) reported

    Remove them random numbers from the screen what ******** did i pay for? @btsport #FuryWilder3

  • elgeorgo1 elgeorgo (@elgeorgo1) reported

    @bt_uk Hi, I’ve ordered the fight on BT Sport Box Office via BTTV, the picture/signal is terrible, blocky, pixelating with loss of sound. Its unwatchable. I’ve tried all the troubleshooting but not resolved the issue. Are you aware of any problems?

  • hannahbechill Hann🌸 (@hannahbechill) reported

    @bt_uk can you help? The app isn’t letting me screen share to my TV?

  • HrRandolph Hannah Randolph (@HrRandolph) reported

    @btsport boxing stream not working, paid for via @skytv

  • Edsam123 Sam (@Edsam123) reported

    @btsport why does the bt sport box office app constantly disconnect every 15 minutes from chromecast? It's done this for years now. The bt sport app doesn't do it. I've tried to cast it from 3 different devices to solve the problem. Always the same issue. How can this be fixed?

  • RobertHardyUTT Robert Hardy (@RobertHardyUTT) reported

    @BTSportBoxing @btsport @Tyson_Fury You should be ASHAMED of yourselfs... £25 to stream a fight and you stream it in 720????? not even 1080???? Wow. What a lame service i won't ever use again :( I want my money back and the fights not even started.....

  • RWass318 Becca Wass (@RWass318) reported

    @bt_uk I am unable to order Fury fight as website keeps crashing. Any help?

  • benostanners87 benostanners87 (@benostanners87) reported

    @bt_uk just paid 25 for the fight not working 😕

  • sunnykalsi sunnykalsi (@sunnykalsi) reported

    @btsport Why is your site so slow? don't you want my money for the tyson fury fight?