BT (British Telecom) Outage Report in Prenton, Metropolitan Borough of Wirral, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Prenton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Prenton, England
The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Wallasey, and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead
|
Phone | 4 days ago |
|
Liverpool
|
Internet | 5 days ago |
|
Liverpool
|
Total Blackout | 13 days ago |
|
Liverpool
|
Internet | 15 days ago |
|
Liverpool
|
Internet | 15 days ago |
|
Wallasey
|
Internet | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
-
Jake Adamson (@jakeadamson99) reported from Ellesmere Port, EnglandJust let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
-
helen parker (@helly_welly_woo) reported from Garston, England@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
-
Tom (@TLWoolley) reported from Hoylake, England@bt_uk Great. An ongoing problem that won’t be fixed until 8:45pm. Absolutely shite service as per usual. Will be getting a switch sorted this week to sky internet.
-
Chris (@chriscol6765) reported from Garston, EnglandHey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
-
alan cartwright (@bencartwright69) reported from Helsby, England@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
-
GB FIGHT NEWS & OPINION 🇬🇧 (@geeceebee79) reported from Hoylake, EnglandThose scorecards!!! Wtf? #fightnight #btsport #WTF
-
Tom (@TLWoolley) reported from Hoylake, England@bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service
-
Jesus Pablo (@amijesuspablo) reported from Liverpool, EnglandMad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
-
John Anthony Foster (@JohnZagreus2) reported from Flint, WalesHad @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
-
Alridge Prior (@redams66) reported from Liverpool, England@DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻
-
Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
-
TheBigRedFella (@CarlV_B) reported from Seaforth, England@bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it
-
Jesus Pablo (@amijesuspablo) reported from Liverpool, England@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
-
Mike Gibbons (@Gibbo28) reported from Prescot, England@WatchedToffee @btsport He truly is awful isn’t he.
-
Brilliant Tours (@brilliant_tours) reported from Liverpool, England@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
-
Andi Jarvis (@andijarvis) reported from Liverpool, EnglandDo you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.
-
Dianne Coughlin (@ChickiD) reported from Birkenhead, EnglandWhy are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
alex (@MostFoolhardy) reported@DrMattThomas1 @bt_uk Yeah, I'm pretty sure they didn't know what they were talking about and you'll get another engineer visit assigned soon. It's worth raising an official complaint.
-
Andy Gott (@gottlegend) reported@btsport Your coverage is absolutely awful
-
Luke (@WildWildGust) reported@btsport Hi, I'm trying to sign up to the monthly sports pass, but it keeps saying 'sorry we can't do that' but then no option to contact you. Can you help?
-
tweedy (@pdragon88) reported@bt_uk @ed12fn I'm actually having this issue as well tried chat live then got disconnected BT needs to sort something out
-
🎗 Hazza 🎗#KroenkeOUT (@Hazza917) reported@bt_uk is their internet problems in morecambe? As my speeds have dropped massively..
-
bal kishan Chaudhary (@balkish75561791) reported@WeDontHaveTime @bt_uk Please help
-
Master_Kev76 (@MasterKev76) reported@bt_uk It my BT TV it useless I have full package of TV and broadband and about every two hours the subscription channels go black screen and I have to go up or down a channel twice for the channel I am watching to come back.
-
Matt Thomas (@DrMattThomas1) reportedDear @bt_uk, I waited for hours in my empty house for your technician to arrive to install broadband. When he arrived he told me, despite you supposedly checking when I registered, there was no BT cable and it was impossible to install. Do you cancel my contract automatically?
-
Lucie Fur (@Lucie_Fur99) reported@bt_uk I feel like I have spoken to every member of staff across at least 2 continents and still don't have a sensible response. More broken promises than the Johnson government...
-
ant ⚔️⚔️ (@regdel88) reported@bt_uk so we are now on day 3 of no internet. Was told by someone it would be back on tonight yet here we are with no internet. Love paying for a service I'm not receiving!