BT (British Telecom)

BT (British Telecom) Outage Report in Prescot, Knowsley, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Prescot, Knowsley, England 12/14/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Prescot, Knowsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Neston, Northwich, Wigan, Wallasey, Skelmersdale, Warrington, Prenton, Widnes, Birkenhead, St Helens and Seaforth.

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City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomNeston Internet
United KingdomLiverpool Internet
United KingdomNorthwich Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • xoxnikkirxox Nikki (@xoxnikkirxox) reported

    @bt_uk completely useless! Hybrid doesn’t connect. Contract changed 4 times in 2 days. No-one can help. Tech support says hybrid doesn’t work without broadband.

  • EmilyJClark83 Emily Clark (@EmilyJClark83) reported

    As usual, #btcare couldn’t give a **** about loss of earnings, no phone line, no broadband, children not being able to do homework. On top of the fact I’m a single disabled person with no mobile service in order for my children to call an ambulance if I have a seizure….

  • sweetlepi (@sweetlepi) reported

    @bt_uk hi is it possible to cancel the TV part in my plan with you? i don’t watch tv anymore and would rather just have the internet plan! thank you

  • activon_uk Activon (@activon_uk) reported

    @bt_uk to whom should a formal written complaint be addressed regarding Business Broadband billing? Your telephone support agents are adamant that is is not possible to set out the full details of a complaint in writing.

  • magrim123 Mark 'Charlie' Magri-Overend (@magrim123) reported

    @bt_uk Mohammad from sales team, has supposedly already done this following my call at 1225h. Complaint VOL013-695738429452 gives you some of my complaints to work with...where you will see "call scheduled for 05 Jul 2022" written. I'm expecting Bernadette from Canterbury to call me.

  • MrKPK MrKPK (@MrKPK) reported

    @MariaCostello @bt_uk Me too, they like to pay lip service to this one I think. The silence is defening

  • jazzpool21 Jazzer (@jazzpool21) reported

    @LFC thought we going to make stand against scum bag #btsport & refuse to play Sat 12.30 if we play any game on a Wed or any Euro game away on a Tues? Deliberate schedule for 31 Aug Newcastle then the derby, when EFC get extra 24 hours rest! BT Sport desperate for us to fail.

  • ThallerThanYall EndoSkeletor (@ThallerThanYall) reported

    @bt_uk So I was mis sold the product then? In my dashboard, and when I renewed, it says I should be getting peak speeds of 70mbps, which is just not true? If this is the case I will require some kind of reparation to be made as the service I purchased is not the service that I was given

  • activon_uk Activon (@activon_uk) reported

    @bt_uk Yes, we have a BT Business account, we simply wish to know to whom we should address a formal written complaint regarding Business Broadband Billing, either via email or post.

  • tony_bagnall Tony Bagnall (@tony_bagnall) reported

    @bt_uk have arbitrarily cancelled my broadband order three times now, without notice. We have been without proper broadband for six weeks. They try help but their automated systems cannot be overridden. Their communication with open reach is just broken.