BT (British Telecom) Outage Report in Prescot, Knowsley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Prescot, Knowsley, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Birkenhead, St Helens, Seaforth, Wallasey, Warrington, Skelmersdale, Wigan, Runcorn and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Birkenhead |
Total Blackout | |
| St Helens |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Gemma Conlin
(@Conlin86) reported
from
Up Holland, England
@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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Peter Hamilton
(@Ashtoncrouch) reported
from
Bryn, England
@bt_uk Internet slow in Wigan WN4 area
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Grant
(@OoohEmGeeee) reported
@btbusinesscare we’re having loss of internet for the hundredth time. It seems whenever the weather is bad this happens! Can someone help sort this? We rely on it for our helpdesk. This can’t keep happening
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just lizzie
(@Just_LizzieM) reported
@RhoCassio @bt_uk Ours has been down since Friday because of the storm 😔
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Quantum Whimsy
(@Noomoid) reported
@bt_uk It's not the WiFi, it's the connection from outside. Thus is very much an infrastructure issue
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Jus' sayin'...
(@MikeMacLeanOban) reported
@bt_uk, Hi, my Home Hub has stopped working, no lights coming on. I’ve tried using the online ‘help’, spent about 3 hours over two days on hold trying to get assistance. Can you please, please help me??
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Martin
(@trainbusferry) reported
@bt_uk Tasha after 1.30 mins and 4 people later I eventually got to speak to a manager. He has part resolved my problem and is phoning back to 4 this afternoon with a further update. Can’t believe that it’s so difficult to resolve basic things with BT.
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Marketing Accomplish
(@ChrisieSouthern) reported
@bt_uk our broadband in Twickenham is still down after the storm. We keep checking status on line as work from home. Yesterday said it would be restored 8.40 today. Now says no date or time. Any idea when will be back up?
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Oliver Warne
(@OWarne) reported
@OpenreachHelp @bt_uk having had an engineer pretend to come out yesterday I'm now told the next available appointment is 4th March. Please can you confirm this is just a joke and that your service isn't actually this bad? Otherwise I will be leaving BT
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Sim⭕️n Farrar
(@sifarrar1) reported
FFS @bt_uk WILL SOMEONE PLEASE ANSWER THE PHONE AT CUSTOMER SERVICES……33mins so far waiting. Not acceptable.
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TTNeb
(@ZH956) reported
Got letter from @bt_uk advising of price increase due to CPI for my 2 services. Mobile going up but confused by broadband and landline increase as I only have broadband 🤔 Is it poor wording or wrong increased amount? It matters.
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Alan ----
(@israndomasis) reported
@bt_uk More of a gripe given my previous ISPs router was fantastic and allowed me great control over my network. Additionally why does the SH 2 tell me the 14 character password (no special characters) is more secure than a 20 character with specials generated by @dashlane