BT (British Telecom) Outage Report in Prescot, Knowsley, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (13%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Prescot, Knowsley, England
The most recent BT (British Telecom) outage reports came from the following cities: Warrington, Liverpool, Runcorn, Wallasey, Wigan, Winwick, Skelmersdale, Leigh, Widnes, Northwich and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Community Discussion
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BT (British Telecom) Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Jim Pearson
(@mightyjimpo) reported
from
Up Holland, England
@bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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Gemma Conlin
(@Conlin86) reported
from
Up Holland, England
@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Peter Hamilton
(@Ashtoncrouch) reported
from
Bryn, England
@bt_uk Internet slow in Wigan WN4 area
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Crosbie
(@AmandaJCrosbie) reported
Quick question for Philip Jansen and Clive Selley- What is the point of escalating to manager level if the manager can’t do any more than the customer service advisor? @bt_uk @OpenreachHelp
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Dr Raj
(@RAJEEVKANWAR) reported
@MarcAllera @bt_uk appalled by the lack of customer service by BT when trying to move home Been on hold for up to 2 hours one day to be told have to speak to the moving home team who not there after 8 -another day on hold and got dis connected at 8
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Alison Johnson
(@alisonjyoga) reported
@bt_uk continue with their shambolic broadband service and now communication. 23 days since installation + cannot still provide a decent broadband service. Also seems a rip off @bt_uk are on Hub 6 but I was provided with Home Hub 4 ....
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Carolyn Fabb
(@CarolynFabb) reported
@bt_uk your service is absolutely shocking avoid BT at all cost. Never should have gone back to them. No incoming calls for 5 weeks since change over to fibre. Absolutely crap service !!!
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Dr Raj
(@RAJEEVKANWAR) reported
@MarcAllera @bt_uk @BTCare we already have the infinity package with the keep connected promise we moved and landline. It activated no Bt mini hub sent so without landline and internet -can’t get hold of anyone to help poor service
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🧜🏼♀️ Mythical Siren 🧜🏼♀️
(@Mythical_Siren1) reported
@bt_uk Nope because the text replied nobody there till 8am. However I did raise a similar issue days ago and my service was apparently tweaked (but it’s got worse)
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Jane R
(@ldknitter) reported
@bt_uk It does seem to be a chrome problem. I use edge for work stuff and don't want to swap over.
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Tom Williams
(@MrTomWilliams) reported
Wow @bt_uk absolute shambolic service . What am I paying for here ? For you to give me service when ever you feel Like it ?
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stephen r
(@cardiffbhoy) reported
@bt_uk Does having a WiFi extender attached slow it down ? Having buffering issues on a firestick which is in the room next to the router ? Should we have had a new router when we renewed contract ?
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Tony Anderton BSc.
(@tonyandertonbsc) reported
@bt_uk Said it looks like it could be my router and one will be sent out in the post, there is a chance that might not work and this is effecting my livelihood. Times are hard enough at the moment without being let down and left hanging like this from you guys