BT (British Telecom)

BT (British Telecom) Outage Report in Northwich, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Northwich come from postal codes CW8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Northwich, Cheshire West and Chester, England 03/30/2025 07:35

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Northwich, Altrincham, Warrington, Sale, Wilmslow, Widnes, Crewe, Runcorn, Alsager and Winsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    @stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔

  • nigelhay Nigel Hay (@nigelhay) reported from Winsford, England

    @bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog

  • m7leicauser Andy B 💙 (@m7leicauser) reported from Comberbach, England

    Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

  • matt_burrow Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

  • karensskitchen do not touch that thermostat (@karensskitchen) reported from Manchester, England

    @bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

  • raymufc83 Mani (@raymufc83) reported from Manchester, England

    Bloody hell, my satellite has lost signal due to the **** weather.. @btsport but every other channel is working? 🤬

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    @btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity

  • sarahbirdsey sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • bencartwright69 alan cartwright (@bencartwright69) reported from Helsby, England

    @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

  • Smithy523 Paul Smith 🦁 (@Smithy523) reported from Warrington, England

    @bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom

  • broomey66 Kevin Broome (@broomey66) reported from Manchester, England

    @bt_uk Checked out that link but nothing helped. It’s internet is that bad I struggle with buffering when streaming while someone else is also using the Wi-fi. When contact is up I won’t be renewing

  • b11oma billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email

  • broomey66 Kevin Broome (@broomey66) reported from Manchester, England

    @bt_uk Your broadband is garbage. Wi-fi drops out constantly and lucky if I can download anything in under a day

  • Andycop31765091 Andy cope (@Andycop31765091) reported from Manchester, England

    @RobbieSavage8 listening 👂 to u on @btsport tonight was horrible!! U we’re city this city that! They were playing a very very poor West Brom team! U couldn’t play football! And now ur commenting is horrific!!! Please stop!!!!

  • simon_hand Simon Hand (@simon_hand) reported from Sale, England

    @brownhill76 @btsport He wasn’t doing to bad before the goal as it seemed he was just enjoying a very open game, but that changed after Walton claimed the goal should have been ruled out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lizevedon Liz McCorry (@Lizevedon) reported

    @bt_uk No internet since sun, can’t work now you saying Thurs, not good enough, shocking service.

  • Amethyst_023 Naomi **** (@Amethyst_023) reported

    @bt_uk @VodafoneUK @SkyUK major internet outage in Caerphilly. Can something be done quickly please since we are all working from home!

  • sri5308 Sarah Ilott (@sri5308) reported

    @bt_uk I need help and cannot access the chat function on the BT App or website. Please help.

  • Grandpa_Pete Peter Hackney 💙 (@Grandpa_Pete) reported

    @bt_uk Please can you help. Received a call to my landline phone from 08456021111 (that’s what showed on the handset). I answered but nobody there. Hence, could be a #Scam Now, can’t phone out or get ringtone. Handset says “Please check phone connection”. What do I do?

  • Slud99 Joe Bloggs (@Slud99) reported

    Help @VodafoneUK - I moved BB&LL to VF on Fri. Openreach fitted FTTP equip, @bt_uk disconnected on time, still not working. I spoke with your colleagues - Fri PM/Sat AM & PM/Sun AM & was expecting a call back this AM - no call! Poor service. Correct ONT lights on - please help!

  • MessyMerkz Messy (@MessyMerkz) reported

    @nelsfn1 @bt_uk Nah @SkyUK is the worst Internet provider bro

  • MessyMerkz Messy (@MessyMerkz) reported

    @bt_uk @nelsfn1 That is terrible speeds. Especially with Ethernet and fibre.

  • macg33zr Bill Dennis (@macg33zr) reported

    @bt_uk Hi I tried WiFi and Ethernet and neither work. I have just plugged the old router back and it is connecting fine to me previous provider. I don't think BT/OpenReach have activated my service. This is all very confusing BTW with messages saying to set the router up right away.

  • scottlarkin Scott Larkin Ⓥ (@scottlarkin) reported

    @DFletcherSport @gregbradyTO @5liveSport Worst nightmare, have you heard him on BTsport.

  • PeteLiggins Pete Liggins (@PeteLiggins) reported

    @OpenreachHelp I know it was Openreach engineers who installed the fibre on our road (I chatted to them at the time) & there’s no other network providers infrastructure. @bt_uk have confirmed they are paying Money Expert to knock on doors, so sounds like they are making false claims at the door