BT (British Telecom)

BT (British Telecom) Outage Report in Northwich, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Northwich, Cheshire West and Chester, England 12/29/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Sandbach, Runcorn, Sale, Northwich, Crewe, Wilmslow, Lymm, Warrington and Widnes.

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City Problem Type Report Time
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • hart90 Jonathan Hart (@hart90) reported from Manchester, England

    @jonsmile @bt_uk I also fly through here every other week. It works fine outside but the building acts like a kind of huge faraday cafe and really hinders the connection inside. The WiFi is bad too

  • calBradke Callum Bradke (@calBradke) reported from Crewe, England

    @btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • peachy_80 Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • LongsightBlue 🦈 (@LongsightBlue) reported from Manchester, England

    @btsportscore @btsportfootball @btsport @themichaelowen @PaulInce @chris_sutton73 @jjenas8 @RobbieSavage8 @julesbreach @markpougatch The worst lineup I have ever seen

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

  • JulieAnn1972 Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England

    @petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

  • EightEngines Eight Engines (@EightEngines) reported from Manchester, England

    @bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

  • crewealex7 Phil Bedford (@crewealex7) reported from Crewe, England

    Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • frostybutcher LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • FullenEileen eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • toms_matt Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • franco_blanco1 Francis Idehen (@franco_blanco1) reported from Manchester, England

    @bt_uk Is there a problem with your Internet network in the central Manchester area tonight. Lots of buffering and cutting out/having to reset the router. Not impressed

  • kevdkev77 KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England

    @btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Phoenixcollecti Chrissie (@Phoenixcollecti) reported

    @bt_uk A fault it's a new customer, every 2 days since last month an engineer meant to be coming to fix, changed hospital appointments to be in for this and nothing, and now I am not getting update till next week 😬

  • jayneferst Jayne (@jayneferst) reported

    @bt_uk I was told a BT / Open Reach engineer (with a hoist) will come today to fix my line to the telegraph pole, but not had any confirmation of when, is this still happening? I've had no landline for a week.

  • graham641 GRVY Graham6 (@graham641) reported

    @Bubbles_A4PD @bt_uk Yep, the customer service is shocking these days especially after they merged with EE.

  • sircoynie Sircoynie (@sircoynie) reported

    @bt_uk Ok,so where do I start.Random disk connections, random full disk resets, missing Ethernet backhaul integration (even though you ADVERTISED THIS FEATURE!),no device steering integration even though it is in the internal browser config software, lots of DHCP issues. do u want more?

  • pjcunn5 Patrick (@pjcunn5) reported

    @bt_uk can you give an update on when broadband issue affecting BT31 will be resolved

  • Sallyb1963 Sally Hughes (@Sallyb1963) reported

    @bt_Uk can you advise if there is a broadband outage in the SN4 postcode?

  • Phoenixcollecti Chrissie (@Phoenixcollecti) reported

    Wow definitely could not recommend @bt_uk and @OpenreachHelp have terrible customer services

  • AdamGSW12 Adamgsw12 (@AdamGSW12) reported

    @btbusinesscare how can I make a formal complaint? Your service is absolutely shocking and probably the worst I have ever received from any company.

  • wired2thebrink Alan (@wired2thebrink) reported

    @maidmentj @OpenreachHelp Not sure if @bt_uk have an app like sky. But when sky drops you can instantly report the fault through app, I have issue when windy. Test it low winds it's fine but high winds it fails. I'm literally would pull on my wire next test they do to simulate wind but that's naughty ;)

  • StarshipPower88 StarshipPower88 ( Quadrant Member ) (@StarshipPower88) reported

    @bt_uk Its not me who is having a problem with your broadband its @Bubbles_A4PD.