BT (British Telecom)

BT (British Telecom) Outage Report in Northwich, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Northwich, Cheshire West and Chester, England 03/28/2024 12:35

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Warrington, Sale, Crewe, Altrincham, Widnes, Winsford, Runcorn, Wilmslow, Northwich, Frodsham and Prescot.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomWarrington Internet
United KingdomSale Wi-fi
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported from Sale, England

    @bt_uk every time I watch a football match via my box the sound stutters every 10 seconds (both sky and by sport) . The picture is fine just the sound…. Can someone help?

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • bencartwright69 alan cartwright (@bencartwright69) reported from Helsby, England

    @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • b11oma billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email

  • pjh20311 peej (@pjh20311) reported from Sale, England

    @bt_uk my BT email is down, is there a problem? See many others reporting the same

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • Mitchx0161 Mitch (@Mitchx0161) reported from Manchester, England

    @BenP_97 @TheFreddyCairns @bt_uk That's odd hoping mine isnt the same I check my discord and some people who are normally online ain't on dunno it that's a sign they are having trouble too in the area

  • m7leicauser Andy B 💙 (@m7leicauser) reported from Comberbach, England

    Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

  • Mitchx0161 Mitch (@Mitchx0161) reported from Manchester, England

    @BenP_97 @TheFreddyCairns @bt_uk Mine was working fine then just went off said no service when logging into the hub, reset it twice checked cables and just staying orange mate saying no service

  • Mitchx0161 Mitch (@Mitchx0161) reported from Manchester, England

    @bt_uk my internet won't come on, its just staying orange and saying no service? No apparently problems in my area?

  • broomey66 Kevin Broome (@broomey66) reported from Manchester, England

    @bt_uk Checked out that link but nothing helped. It’s internet is that bad I struggle with buffering when streaming while someone else is also using the Wi-fi. When contact is up I won’t be renewing

  • Andycop31765091 Andy cope (@Andycop31765091) reported from Manchester, England

    @RobbieSavage8 listening 👂 to u on @btsport tonight was horrible!! U we’re city this city that! They were playing a very very poor West Brom team! U couldn’t play football! And now ur commenting is horrific!!! Please stop!!!!

  • nigelhay Nigel Hay (@nigelhay) reported from Winsford, England

    @bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog

  • karensskitchen do not touch that thermostat (@karensskitchen) reported from Manchester, England

    @bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

  • broomey66 Kevin Broome (@broomey66) reported from Manchester, England

    @bt_uk Your broadband is garbage. Wi-fi drops out constantly and lucky if I can download anything in under a day

  • sarahbirdsey sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • Mitchx0161 Mitch (@Mitchx0161) reported from Manchester, England

    @bt_uk The text service just offers to book an enginer really all the other steps I've done randomly goes off at 1 in the morning surely ain't a fault on the line

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • callum96_ Callum (@callum96_) reported

    @bt_uk I’ve had an engineer out to check things a while ago. I’ve reported I’ve got slow speeds and the troubleshooter has said I’m not getting my minimal guaranteed speed so you tell me what type of engineer I need

  • jaystocky Jamie (@jaystocky) reported from Southampton, England

    @bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away

  • WoodLauren89 Lauren Wood (@WoodLauren89) reported

    @bt_uk Hi, I pay for bt sport as part of my package and was told I’d receive log in details to use it through the app which I never have done. Also can I please remove hybrid connect from my package as we no longer need it now our broadband is up and running? Thank you.

  • SpAM_CAN Cay 🏳️‍🌈🐱🏳️‍⚧️ (@SpAM_CAN) reported

    @bt_uk The status says it's having trouble, but with no real information; there are two listings, one has no ETA and another suggests it'll be fixed tomorrow (29th). Is there a way to get more information as to the fault? Is it a damaged cable, downed pole...?

  • CheshireMulisha James Hough (@CheshireMulisha) reported

    Think my early new year's resolution will to be finally **** off @bt_uk Between the router and TV box the internet has dropped 3 times during the football tonight. Completely unreliable

  • tommcdonnell TMcD (@tommcdonnell) reported

    @OpenreachHelp you damaged my property while installing fibre. @BTCare take zero responsibility and your only method of complaint has an “unexpected error”. How do I seek remedy please?

  • MattMustang53 Matt Bate (@MattMustang53) reported

    @bt_uk Hi, if my internet keeps dropping out five or six times every 20 minutes, does that class as an outage in service, seeing as everything stops working when this happens?

  • justin_arnold Justin Arnold (@justin_arnold) reported

    @bt_uk all the hype around providing a Hub Mini to provide a backup to a failed broadband service… what a waste of time… on the fibre 900 service, Hub Mini is providing me 3 mbps versus 857 mbps #poorcustomerservice

  • AnaVLeckenbySEM Ana Valezzi Leckenby (@AnaVLeckenbySEM) reported

    @bt_uk what is the problem with the internet. Showing connection but no internet. Are there any issues going on?

  • millerrobson27 Junni (@millerrobson27) reported

    @bt_uk What compensation am I going to get . Still got no wifi since Xmas Eve . Terrible service