BT (British Telecom) Outage Report in Northwich, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Northwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Northwich, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Sale, Warrington, Widnes, Wilmslow, Crewe, Winsford, Runcorn, Altrincham, Prescot and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Northwich, England
Latest outage, problems and issue reports in Northwich and nearby locations:
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Manchester, England
@bt_uk any issues with Broadband in Manchester. No connection and flashing pink light on my hub.
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....
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Amelia
(@acmaerldiya) reported
from
Warrington, England
@bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.
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deborah
(@DebMacc) reported
from
Prescot, England
@ladylittler @bt_uk Have you got phone signal? X
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Julie Evans
(@Juevans70A) reported
from
Sale, England
So annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk
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Will
(@willisclarkie) reported
from
Manchester, England
pretty good of Root, Malan and Pope to spare @btsport’s blushes by making 90% of the audience turn off the telly, leaving the technical issues to go unnoticed
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Ian Rohde-Bell
(@ianrohdebell) reported
from
Manchester, England
@bt_uk @commuter_girl Why do we have to pay for these? I don't understand why you're allowed to sell inferior service for higher prices.
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Matt Lintill 💙 (Proud Legacy Fan)
(@MattLintill) reported
from
Runcorn, England
@bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...
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MCFC OK
(@ManCityPal) reported
from
Wilmslow, England
Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Forged By Fire
(@forgedbyfiree) reported
from
Manchester, England
Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again
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Nick Broughall
(@Nickbr1001) reported
from
Sale, England
If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Manchester, England
@bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.
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Ian Rohde-Bell
(@ianrohdebell) reported
from
Manchester, England
@bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.
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Alex Davies
(@alext_davies) reported
from
Manchester, England
@bt_uk hi was expecting a call back today for a long standing issue where you are charging me for a service that should have been cancelled and I cannot use. I have rung BT about 20times & it’s still not been resolved
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)
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G kumar
(@govinddhankhar) reported
from
Manchester, England
@bt_uk Dear BT , it’s been 7 days … no response of your request to call me ASAP …???? Can you listen the call as one of your advisor first refused me to open complaint and tried to misguide me and another advisor open the complaint and closed without my consent …..
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gav Jones
(@Bones_Of_Glass) reported
Oh!!!! Sneaky beakys! Just done a googly thingy, and it appears as a Virgin customer, we can't record BTSport, to do that I need to be a BT customer....
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Daniel Clements
(@danielclems1975) reported
@bt_uk It resolved itself about an hour into game Going to log on half hour before on Sunday and catch any problems early Thanks
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mhramsden
(@mhramsden) reported
.@btsport What is the point of covering the Rugby Premiership when the referees are so biased to wards Exeter? Spills the whole game. E.g. Sales try disallowed. Now yellow card for Exeter 13 for high tackle on red card incident.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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THE TOWNLEY HOTEL
(@pauline_carroll) reported
@bt_uk hi having problems with internet last 48 hours. Can someone please get in contact thanks
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Riot Nrrrd™
(@CLK55) reported
@bennglazier Don't think they'll hear you mate. "The @BTCare account has closed! For service, news and updates please tweet or message @bt_uk "
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Witchmountain
(@KimTillyer) reported
@pollyrowena @bt_uk (Shivering down the lane) Yes because our “permanent resident” next door seems to have slipped off to his other home again 🙄. Our @bt_uk fibre WiFi ONT box has been totally disconnected apparently. Our address doesn’t exist
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stan staite
(@stanstaite) reported
@bt_uk Making money out of the current situation. So poor.
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Mareen Anthony
(@Mareen_Anthony) reported
@bt_uk Hi, due to bad experience with @virginmedia i have quit within 14 days and ordered new package with BT. It is slightly more expensive and less speed but that VM's loss. My activation date is 10th March - can this be altered to be 8th so i can have continuous internet?
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Richard Taylor
(@rickytick69) reported
@domjoly @bt_uk When mine went they sent a guy with a brief to install BT TV. They then tried to upswell me a new package. Really poor, but the engineer was possibly the nicest person I’ve ever met so I consider it one of my best experiences of the past year!