BT (British Telecom) Outage in Northwich, Cheshire West and Chester, England

@bt_uk There’s an open complaint now! Still no internet x

@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

@btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

@mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

@bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

@bt_uk Is there a problem with your Internet network in the central Manchester area tonight. Lots of buffering and cutting out/having to reset the router. Not impressed

@JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

@jonsmile @bt_uk I also fly through here every other week. It works fine outside but the building acts like a kind of huge faraday cafe and really hinders the connection inside. The WiFi is bad too

@btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

@petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

@btsportscore @btsportfootball @btsport @themichaelowen @PaulInce @chris_sutton73 @jjenas8 @RobbieSavage8 @julesbreach @markpougatch The worst lineup I have ever seen

@btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA

@KyleFutbol @btsportfootball @btsport @ChampionsLeague @SpursOfficial @AFCAjax_EN @LFC @FCBarcelona @GaryLineker @mrjakehumphrey @rioferdy5 @DFletcherSport A point I've just made as well, it's stupid and unfair.

@GL650_LynneG @astlecw @shep1157 @btsportmotogp @btsport I am about to dump the TOTALLY useless @TalkTalk so looking at all the options I only want @MotoGP & the golf European tour plus majors problems problems problems

@TomMarsy @btsport He certainly chatted some shit

@btsportfootball @EmiratesFACup @FA @btsport People in the comments, nobody cares which loser team you support, the long & short of it is Man United generate the most viewers/advert revenue so suck it in because we know you’ll be watching regardless.

@btbusinesscare trying to login to manage domains but keep getting a redirection error, if I go to the page directly it says service unavailable- help!

It’s come to something when I’d rather watch the @BTSport doco on Utd going down in 1974 than watch this shower of mediocrity. @UtdBeforeFergie

@Mcgoo_84 @FA @btsport Looks like the roads were ok at least. Not bad timing that.

@BTCare another day no communications no internet - almost a wewk since engineer came - please can you fix my problem and communicate to me

@btsport take that stupid backfoot offside line off the tv, either we’ve watched enough rugby to understand the rule or people are watching and you are confusing them even more, incredibly irritating!

@btbusinesscare please can you help, I have a invoice as final bill which has been paid and now another invoice asking for payment of one of the numbers, I have spoken to 2 people who sat two different things Help please.....

@btbusinesscare @bt_uk we have been told to tweet you re a problem we are having, please help

@BTCare your live chat advisors are so rude! One transferred me without saying anything. 2 ended chats just after I ask a question!

@BTCare I get the problems when i move my laptop from one room where it's located ( right next to the hub ) to a different room, the problem is particularly noticeable when watching BT Sport but can quite often happen when streaming other things such as YouTube etc.

@BTCare I don’t want to try again. I want my call to be answered when I ring, because guess what, I’m busy too. However, the difference is i’m paying a service and expect to be treated accordingly. Simple really.

@BTCare Not great is it, 2 weeks without a service ??

@btsport Who is the idiot on the highlights show? Clearly an idiot

In however many years it is since PSG got their money I’ve not seen them be anything but poor #ucl #BTSport

@BTCare please can you help me I’m getting no where on the phone. I’ve paid the requested amount to close my account. I have a screen shot saying this but I have had no confirmation that it’s been registered. The phone team keep transferring me. It’s been 35 minutes!

**** off @btsport give me my money back

@AdamMorgan33 @BTCare That’s why I moved to another provider....BT’s customer service is nonexistent

@BTCare We were told there was a technical problem...still waiting!

@BTCare are there any broadband issues in CW8? Seems very on and off today and normally get 60mb and been down to 12mb max for the last few days!

@bt_uk @btcare @moneytelegraph a new landline order over two months ago, complaint to CEOs office, still no sign of service, cut off from old connection on 12 July and still BT cannot resolve issues with Openreach for them to even start the process - utter joke of an organisation

@BTCare I was wondering if you could help me. Could you please point me to the terms and conditions around BT cancellation of my account. To cut A long story short I believe I should pay a charge if BT close my account and I cannot find this in my documentation. Thanks

@marky_red @BTCare @TalkTalk Tell me about it - my broadband went off totally for about six weeks a couple of years back - BT Customer Service were half-arsed about everything until I went straight to the top and involved the CEO - then they were falling over themselves to fix it

@BTCare I have returned from holiday and my WiFi doesn’t seem to be working on my phone .. everyone else’s in the house is fine any suggestion it’s slow

Terrible from @btsport tonight which has kept interupting its college football coverage with its own adverts. 2 mins to go in the main game and BT just played a 1 min ad break before any actual break in coverage

@btsport Worst part of this is the fact that the stadium noise is dulled

@jcGcab @virginmedia @EE @bt_uk @SkyUK . WHAT free view box can I connect to your Wi-Fi @EE @SkyUK @ThreeUK @VodafoneUK I have a network of co axial cables from virgin just need the convertor connectors to plug into the arial connector on tv Tv are smart tv with freeview box built in so do I even need a box

@HannahB4LiviMP @bt_uk Major problems with BT. Mainly customer service. Being put through the circle of “untechsupport” getting back to the start but being no further forward. Eventually ditched them and moved to Sky. Not perfect, but much better. Customer and tech support much better.

@f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

@bt_uk fantastic no broadband for 2 days and when I phone up for help you cut me off 🤬🤬 customer services at there finest 👏👏👏

@bt_uk why is your wifi so ******* shit

@bt_uk Thanks, the problem seems to have fixed itself. It was last night (Friday) that we were experiencing issues.

@DanielBolland8 @EE @O2 @ThreeUKSupport @bt_uk Haha, my partner is also having an awful vodafone contract, cancelled her contract the other day for an arrears payment she didn’t even need to make 😂 (because she’s not in arrears lol)

@BritPackDrivers @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV * as a bare minimum for every session, but some free to air coverage on a decent channel would help (especially during the winter as we have very little before March)