BT (British Telecom)

BT (British Telecom) Outage Report in Northwich, Cheshire West and Chester, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Northwich come from postal codes CW8 and CW9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Northwich, Cheshire West and Chester, England 06/26/2025 14:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Crewe, Widnes, Northwich, Warrington, Frodsham, Winsford, Altrincham, Prescot, Runcorn and Sale.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomCrewe Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • 1SuzanneDonovan Suzanne 🐝💙💫 (@1SuzanneDonovan) reported from Manchester, England

    @bt_uk hi, my elderly mum’s phone line is down. How can I report it?

  • acmaerldiya Amelia (@acmaerldiya) reported from Warrington, England

    @bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.

  • alext_davies Alex Davies (@alext_davies) reported from Manchester, England

    @bt_uk hi was expecting a call back today for a long standing issue where you are charging me for a service that should have been cancelled and I cannot use. I have rung BT about 20times & it’s still not been resolved

  • MattLintill Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England

    @bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...

  • DebMacc deborah (@DebMacc) reported from Prescot, England

    @ladylittler @bt_uk Have you got phone signal? X

  • forgedbyfiree Forged By Fire (@forgedbyfiree) reported from Manchester, England

    Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    @bt_uk any issues with Broadband in Manchester. No connection and flashing pink light on my hub.

  • ManCityPal MCFC OK (@ManCityPal) reported from Wilmslow, England

    Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    @bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk @commuter_girl Why do we have to pay for these? I don't understand why you're allowed to sell inferior service for higher prices.

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • Nickbr1001 Nick Broughall (@Nickbr1001) reported from Sale, England

    If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.

  • willisclarkie Will (@willisclarkie) reported from Manchester, England

    pretty good of Root, Malan and Pope to spare @btsport’s blushes by making 90% of the audience turn off the telly, leaving the technical issues to go unnoticed

  • Juevans70A Julie Evans (@Juevans70A) reported from Sale, England

    So annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rainbow_Int Rainbow Highlands (@Rainbow_Int) reported

    @btbusinesscare @SAEvans66 I’ve been on hold for 20 minutes for a query with my service. This is a disgrace

  • Adamh29A 🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported

    @EE I pay for a service I am not getting a also have about 18 months left on my contract and your owned by @BTCare Thai should now t be happening and it's not just me am gone by Christmas if it not fix just as bad as @tntsports cut out on all channels 🤔🤔🤔🤔

  • SAEvans66 Sheila Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SAEvans66) reported

    @btbusinesscare Been in a queue on there for over an hour, an all-round shocking service today

  • SAEvans66 Sheila Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SAEvans66) reported

    @btbusinesscare I’ve tried 3 times today to sort our broadband fault & your team disconnect me. You changed us to digital, removed our critical care (without telling us!), now we have no broadband and no mobile signal. Is this the way you like to treat small businesses?

  • GaryPhilli88629 Brit Man (@GaryPhilli88629) reported

    @btbusinesscare BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.

  • GaryPhilli88629 Brit Man (@GaryPhilli88629) reported

    @BTBroadbandOUT @BTCare BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.

  • GaryPhilli88629 Brit Man (@GaryPhilli88629) reported

    @BTBroadbandOUT @BTCare BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.

  • GaryPhilli88629 Brit Man (@GaryPhilli88629) reported

    @BTBroadbandOUT @BTCare @DowndetectorUK BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.

  • Gee_Bri Brian Gay (@Gee_Bri) reported

    Fuming! In feb we switched to Sky broadband from @bt_uk and have had no issues with the Sky service since then and have been paying them for their services. BUT BT are still trying to bill us as well! Sort it out @BTCare

  • grok Grok (@grok) reported

    I'm sorry, I couldn't access the specific post you mentioned, so I'm unsure about the context of "Michael Owen?" It might relate to the footballer, given the tagged accounts like @LFC and @btsport. Could you clarify what you're asking about Michael Owen? For example, is it about his career, a recent event, or something else? Providing more details will help me give a precise, neutral response.