BT (British Telecom)

BT (British Telecom) Outage Report in Northwich, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Northwich, Cheshire West and Chester, England 03/20/2026 06:35

March 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Warrington, Widnes, Wilmslow, Altrincham, Crewe, Frodsham, Sale, Northwich, Sandbach, Runcorn and Winsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi
United KingdomWarrington Internet
United KingdomWidnes Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • suziplumbo susan booth (@suziplumbo) reported from Manchester, England

    Can you imagine if foden played for the dippers btsport would be in melt down

  • MaryLianne93 MaryLianne93 (@MaryLianne93) reported from Manchester, England

    @bt_uk are a joke!!! I’m still paying for your service for another 2 weeks yet you have already cut off my @btsport and BT TV app and access!✋🏼

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @RobbieSavage8 VAR does not work perfectly well when there are only fractions involved as the frame speeds being used are to slow. So let’s stop the nonsense it’s always correct, it just isn’t @btsport #Ajaxchelsea

  • twambley_a andrew twambley (@twambley_a) reported from Manchester, England

    @bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

  • toms_matt Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • cjj88_ Chris Johnson (@cjj88_) reported from Manchester, England

    For those complaining, I understand about the cost but if @btsport live up to the kind of programming and service they are advertising on paper (beyond this New Year schedule I mean).. then it is on another level to Sky. That's easy to see.. @btsportwwe

  • frostybutcher LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • EightEngines Eight Engines (@EightEngines) reported from Manchester, England

    @bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

  • FullenEileen eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • FeeAkhtar Fee (@FeeAkhtar) reported from Manchester, England

    @bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

  • peachy_80 Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Maz_1910 Maz (@Maz_1910) reported

    @bt_uk Hi guys, nothing bad. What comes first in a scone? Jam or cream?

  • lazza_10 Kev Laz (@lazza_10) reported

    @bt_uk Are there broadband issues in the Ashby De La Zouch are of Leicestershire? Ping is over 1000 ms download speed is 0.16Mbps upload speed 0.65Mbps. Can you have a look pls. Had same issue 2 weeks ago, then returned to normal after 36 hours!

  • raduvincent Vinnie Finesse (@raduvincent) reported

    @bt_uk what a joke company ,no internet in half of London over the past 2 weeks and going ,”outages in your area “ get tf out of here man and get it sorted #poocompany #fail

  • mjb8028 Mark Bush (@mjb8028) reported

    @bt_uk Well it’s still not back… it came back briefly for about an hour (as above) and hasn’t been back on since. I’m guessing that job was “completed” so since it went down again we’re back to square one with openreach so potentially looking at the remaining week and into next

  • ALThomasMD Annemarie Lewis Thomas (@ALThomasMD) reported

    .@bt_uk incase you hadn't noticed a LOT of people are still working from home. Don't you think that you should notify customers if you're going to 'upgrade' their line, and mention that that means that they'll be without the internet for several hours?? #WTF

  • efgbricklayer Clive May (@efgbricklayer) reported

    @bt_uk Why is my BT emails so slow at peak times? Its been like this for a few days now What's the point of superfast broadband if it takes an age for emails to load up?

  • kellylousimp Kelly Simpson 🌹 (@kellylousimp) reported

    @bt_uk Can you tell me the problem with Bb7 internet? Seems a few people are having an issue but nothing online??

  • lazza_10 Kev Laz (@lazza_10) reported

    @bt_uk Have done. No known issues in your area. Like I said, it happened on 30/12/21 and lasted a day and a half, then it was fine. Ive done all the standard stuff, still no joy.

  • MissLaBoosh Tracey Bush (@MissLaBoosh) reported

    @bt_uk Hi I’ve had a few issues over the last couple of weeks. You were really helpful getting engineer out sooner than I expected. Disappointed to see today that my complaint has been closed. I was assured that wouldn’t happen till I was spoken to.

  • ApoliticalSam Sam (@ApoliticalSam) reported

    @bt_uk Hi is there a Broadband issue in DH7? Your website is telling me no, but I don’t have any internet access, and my neighbour on a different provider also doesn’t have broadband access atm. Can you please confirm