BT (British Telecom)

BT (British Telecom) Outage Report in Widnes, Borough of Halton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Widnes, Borough of Halton, England 03/01/2026 05:00

March 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Frodsham, St Helens, Chester, Liverpool, Northwich, Runcorn, Warrington, Winsford and Seaforth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirkenhead E-mail
United KingdomFrodsham Internet
United KingdomSt Helens Internet
United KingdomChester E-mail
United KingdomLiverpool Internet
United KingdomNorthwich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • Losecontr0lx Jane Holt X (@Losecontr0lx) reported from Garswood, England

    @bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dannydoodoo1 dannydoodoo (@dannydoodoo1) reported

    @btsport UFC. What's happened to the enhanced player on browser, where the event is broken down into chapters and you can just straight to the start of any fight.

  • moradmun M Morad (@moradmun) reported

    @bt_uk Your colleague mentions an unfinished 'duct', which was actually done on the morning of Sat 3 December. Sorry you are made to offer cringe-inducing excuses/untruths. All needed is about 2 yards of cable to wall box. Terrible.

  • submita subhash r ghosh (@submita) reported from Harrow Weald, England

    @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

  • NorthernJam Mark (@NorthernJam) reported

    @bt_uk It very strange how we don’t have a problem for 18month then apply to change provider and speed drops and service keeps cutting out, engineers don’t turn up, and nothing gets done when you eventually get through on the phone, just fobbed off constantly. Outrageous poor service

  • inureface James Adams (@inureface) reported

    @bt_uk Wi-Fi down and your app telling us it could take until Friday to fix. Me and @SeemaAdams both work from home. Please tell me that timeframe is a joke? #BTWIFIDOWN #BT #HELP

  • LightfootAdrian Adrian Lightfoot (@LightfootAdrian) reported

    @WPTutz @bt_uk Had the same issue, they came in completely rewired the cables from outside to the router, sorted, apparently the previous guy used staples and pierced the cable so intermittent service. All sorted and some compensation. It wasn’t the router that was the issue.

  • ClareMWilkins Clare Wilkins (@ClareMWilkins) reported

    @OpenreachHelp I really can’t see a way forward @OpenreachHelp The problem is in the exchange and needs a skilled open reach engineer to fix it @bt_uk are waiting for you to progress this and you are passing it back. Bottom line no openreach engineer. Appalling service #Communicationsombudsman

  • minisandfords Andrew (@minisandfords) reported

    @BTCare I’ve bought a new Panasonic TV but I can’t programme the remote from my YouView box to make it work. Do you know a code which would help?

  • smooyacs Owen Butterfield (@smooyacs) reported

    @virginmedia Your service just gets worse and worse. There is no faults in the area, it's simply your horrible internet. @bt_uk please can you save me?

  • minisandfords Andrew (@minisandfords) reported

    @bt_uk Hi there, I’ve tried that but the code for Panasonic (3846) doesn’t work. The light blinks on the remote but the TV doesn’t respond no matter how long you hold it down for?