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BT (British Telecom)

BT (British Telecom) outages and service status in Widnes, England

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Widnes, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Aug 12, 12:25 AM GMT+1.
  • 63% Internet (63%)
  • 13% E-mail (13%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Widnes, England

The most recent BT (British Telecom) outage reports came from the following cities: Newton-le-Willows, Liverpool, and Northwich.

CityProblem TypeReport Time
Newton-le-Willows Wi-fi 4 hours ago
Liverpool Internet 2 days ago
Liverpool Internet 6 days ago
Northwich Internet 11 days ago
Newton-le-Willows E-mail 14 days ago
Liverpool Total Blackout 16 days ago

Nearby cities with recent reports

Liverpool

2 recent signals

2 days ago
Newton-le-Willows

1 recent signals

4 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • _ladyfairfax
    Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • TonyHT
    Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

  • NiccyRich
    Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • othemightyi
    lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • brilliant_tours
    Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • wanner316
    wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • sarahbirdsey
    sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • Dezzy_Dezzy_80
    Dezzy (@Dezzy_Dezzy_80) reported from Liverpool, England

    @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo

  • psimpson13
    Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • bdpscouse
    Name Cannot Be Blank (@bdpscouse) reported from Liverpool, England

    @Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

  • KevMain
    Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • femaledec
    Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • GMcC74
    Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • LeedsViking
    Steve Mc (@LeedsViking) reported from Warrington, England

    Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

  • StetheH
    Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • RickVNasties
    Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • BazzaTomFerg
    BarryFergEFC (@BazzaTomFerg) reported from Seaforth, England

    Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gilesshaxted
    Giles Shaxted (@gilesshaxted) reported

    @bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.

  • DJDinamique
    DJ Dinamique 🇫🇷 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@DJDinamique) reported

    @CarersUK @bt_uk What I don't understand is now @bt_uk are moving people to VOIP (because that's what it is) they still have that idea that you can only have an hour free even though if you hang up at 59 minutes and call again it remains free. It feels like a trap.

  • sausagenmash
    James (@sausagenmash) reported

    @leedvnprt @bt_uk BT are aware of the issues, they just don't know what the problem is, so they can't fix it at the moment. Haven't been able to use My BT or access BT or EE wi-fi hotspots due e while now.

  • MrsXXV25
    Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported

    @bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.

  • ernestohegi
    Ernesto (@ernestohegi) reported

    @bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?

  • petereplica
    pete replica (@petereplica) reported

    @bt_uk 030726 Hello Peter, Since we haven't heard from you in 7 days, we've closed your complaint", BT are outrageous I've asked you twice in the last 2 days. I get no response. I want my phone number back, and min 700mbs as, promised.

  • MarkJohnpotter
    Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported

    I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly

  • Angela_Cummins
    Angela Cummins (@Angela_Cummins) reported

    My elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk

  • Bubbler_Ranx
    Lou Skunt (@Bubbler_Ranx) reported

    @bt_uk just got a text that my phone bill is ready but I still can’t log into my account without giving my phone number. We’re getting to the point where I cancel the direct debit. I’m not DMing and I’m not taking time out of my day to call. Why do I need to supply a number?

  • Haggisguy
    Alan Swanson (@Haggisguy) reported

    @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.