BT (British Telecom) Outage Report in Widnes, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Warrington, Winsford, Chester, Seaforth, Northwich, Birkenhead and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Runcorn |
Internet | |
| Warrington |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
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BoundinForward
(@BoundinForward) reported
from
Liverpool, England
@btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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BarryFergEFC
(@BazzaTomFerg) reported
from
Seaforth, England
Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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Kris Leonard
(@Kay_Leno) reported
from
Seaforth, England
Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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jo m b
(@joanreece) reported
from
Liverpool, England
Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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KDB
(@KDB_UK) reported
@bt_uk You installed my service last week, but I'm yet to receive anything close to even my minimum guaranteed speeds. I've had an engineer attempt to fix it, but only make it worse. Now to top it off, one of your staff has failed to book an engineer that was due to day. Help.
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Raymond Hodgson
(@Rayhdgson107mc) reported
@bt_uk Yes please i have to switch wifi off in town and than i can use 4G otherwise signal is blocked and the same when i am back home 4G stops and i need to go back on wifi
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Jon Junior
(@JonJunior_) reported
@bt_uk Yes, I received a dispatch notification along with a tracking number, however the tracking with parcel farce still says there is no tracking available… oddly enough you took the money out of my account promptly without a problem
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Sall Baker
(@Sall_Baker) reported
@bt_uk I'm looking for some help, is there a reason my internet keeps disconnecting?
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Luke D
(@TheQuietLAD) reported
Still no Internet from @bt_uk. So they've sent me a 4G mini hub in the meantime to allow some connection. Guess what, it doesn't work. Apparently there's no signal. Even though there is on my phone. 🤬🤬🤬
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Nick Mackie ✏️
(@NickMackieBook) reported
OK @bt_uk my unwell 84 year old neighbour is a telephone customer of yours. He has no working phone line. Thought we had sorted out engineer who didnt appear today. What do you suggest?
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Gary Foster
(@G4PY) reported
@bt_uk You have the most shocking customer service I have ever experienced. I have dealt with three different people, none of them have returned calls when they specifically stated they would, and neither of them reply to their emails. Good bye BT, you have lost my custom!!
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patrice.grey.sloan
(@patricegreyslo1) reported
What is worst the dealing with @bt_uk customer service??? …… nothing!
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jOu|e§
(@juliedavies96) reported
@bt_uk I thought I’d cancelled my TV package but just been charged it on my latest bill can you help?
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Nick Bland
(@hairy46chad) reported
@bt_uk if I cancel, would it be possible to pay the termination fee on a card?