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BT (British Telecom)

BT (British Telecom) outages and service status in Widnes, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Widnes, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received May 19, 7:01 PM GMT+1.
  • 80% Internet (80%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Widnes, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, St Helens, Chester, Birkenhead, and Warrington.

CityProblem TypeReport Time
Liverpool Total Blackout 3 days ago
Liverpool Wi-fi 3 days ago
Liverpool Internet 4 days ago
Liverpool Internet 12 days ago
Liverpool E-mail 13 days ago
Liverpool Internet 13 days ago

Nearby cities with recent reports

Liverpool

3 recent signals

3 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • LeedsViking
    Steve Mc (@LeedsViking) reported from Warrington, England

    Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

  • femaledec
    Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • BeerGuzzler1878
    BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • Crosby71
    Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • Harkness7
    Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • theguywhosaw1
    Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • moshirisboys
    F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • plattyphoto
    Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • andyleg66
    Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • Gfunk_in3D
    Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • redwitterer
    Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • StetheH
    Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • jvblueboy
    John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • parkerface1960
    Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • drowen44
    Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • chriscol6765
    Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • SopranoCrew
    Marko (@SopranoCrew) reported from Atherton, England

    Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport

  • AndrewScouse
    brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • Gibbo28
    Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MaloneiD
    Keith (@MaloneiD) reported

    @Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.

  • AlexaOByrne
    Alexandra O'Byrne (@AlexaOByrne) reported

    @simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.

  • e4290936
    jack250213 (@e4290936) reported

    @bt_uk calling itself 'customer centric ' grates with me after an internal transfer of my broadband went horribly wrong, then four hard searches on my creditworthiness and three attempts to get BT broadband and a TV package also successfully completed by phone after a time on the phone that I regret all fell through with no explanation or apology. Customer centric? You are having a laugh BT!

  • shamacentre
    Shama Women's Centre (@shamacentre) reported

    Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

  • CmucG
    Chris McGregor (@CmucG) reported

    @bt_uk is this one of your numbers 01438382072. Since deciding to cancel my services with you today this number has called me 5 times. It is harassment. You had your chance to keep me when I called to say I had a better offer elsewhere. Your offer was rubbish and refused.

  • sigreen78
    SGreen (@sigreen78) reported

    @bt_uk @cakey12 I have the same issue with the BT app is useless always kicking me out and I have to redo password, pin etc

  • JLingy69
    J (@JLingy69) reported

    @bt_uk do you guys bother solving issues or just ignore customers???

  • UppaRocket
    Rocket (@UppaRocket) reported

    @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues