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BT (British Telecom)

BT (British Telecom) outages and service status in Widnes, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Widnes, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 5, 6:56 PM GMT+1.
  • 33% Internet (33%)
  • 27% E-mail (27%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)
  • 13% Phone (13%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 5: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Widnes, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Chester, Winsford, and Leigh.

CityProblem TypeReport Time
Liverpool Total Blackout 15 minutes ago
Liverpool Total Blackout 2 days ago
Liverpool Internet 2 days ago
Liverpool Wi-fi 3 days ago
Liverpool Internet 3 days ago
Liverpool E-mail 3 days ago

Nearby cities with recent reports

Liverpool

6 recent signals

15 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • othemightyi
    lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • steve_goulden
    Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up heโ€™s one annoying prick @btsport #CHEMCI

  • m7leicauser
    Andy B ๐Ÿ’™ (@m7leicauser) reported from Comberbach, England

    Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

  • samtcartwright
    Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • andyleg66
    Andy Leggott (@andyleg66) reported from Lymm, England

    @stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch ๐Ÿค”๐Ÿค”

  • Harkness7
    Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • drowen44
    Owen H ๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ† (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but sheโ€™s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Iโ€™ve been on to your call centre as the service isnโ€™t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Iโ€™ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesnโ€™t help with the issue we have which is if someone is watching a video the rest of the family canโ€™t use it.

  • MJADodd
    Michael Dodd (@MJADodd) reported from Seaforth, England

    @julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person

  • melonforecstasy
    John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then youโ€™ll have trouble ahead as bt canโ€™t do anything about it.

  • andyleg66
    Andy Leggott (@andyleg66) reported from Lymm, England

    Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity

  • Pedder_YT
    Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • BeerGuzzler1878
    BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • BazzaTomFerg
    BarryFergEFC (@BazzaTomFerg) reported from Seaforth, England

    Thought Peter Walton was gonna start crying in the @btsport studio then ๐Ÿ˜ฉ๐Ÿ˜ฉ it was a clear penalty you bad melt

  • c_pitchford
    Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isnโ€™t ideal. And honestly if you are working on it we wouldnโ€™t know as youโ€™re keeping us waiting for a call until next Monday - you arenโ€™t even providing a solution, just a call in another week ๐Ÿ‘Ž๐Ÿป

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport Thatโ€™s true but I guess you canโ€™t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya ๐Ÿ‘๐Ÿป

  • markagamax
    mark williams (@markagamax) reported from Chester, England

    @bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!

  • brilliant_tours
    Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman Iโ€™ve had the free BTsport APP on my EE Ipad but itโ€™s never worked & ive spend hours on the phone to support & gave up ages ago!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lnmackenzie1
    Lisa Mackenzie (@lnmackenzie1) reported

    @bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

  • shakinahx
    Shakinah (@shakinahx) reported

    @btbusinesscare This doesnโ€™t help. I need my WiFi on

  • lyndannh
    Lynda Hull (@lyndannh) reported

    @bt_uk HELP please.

  • weblivz
    steven ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡จ๐Ÿ‡ฑ๐Ÿ‡ฎ๐Ÿ‡ช (@weblivz) reported

    @bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I canโ€™t get past that screen. Everything still down.

  • MarkJohnpotter
    Mark ๐Ÿ’™๐Ÿค ๐Ÿ‡ช๐Ÿ‡บ ๐ŸŒˆ (@MarkJohnpotter) reported

    If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text donโ€™t even have the manners to call you.

  • marksy316
    Marks (@marksy316) reported

    @FlynnRyanUK @bt_uk @skytv Awful decision, sky are shockingly bad to which I can finally leave now mid contract due to their incompetence. Sky will end up shafting you in no time

  • me_not_animal
    ๐Ÿง Me Might be Animal! ๐Ÿง (@me_not_animal) reported

    Big shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband havenโ€™t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments

  • gavin277
    Gavin 277 (@gavin277) reported

    @bt_uk Is there a fault on your network in the LE17 area as there is no broadband

  • Kat06075689
    Kat (@Kat06075689) reported

    @bt_uk down and we have a medical device that requires WiFi to measure a baby heart rate. Device wonโ€™t alarm if heart rate drops so essentially we canโ€™t act right away should that happen. Fed up with BT now! Can I leave without a fee for this?