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BT (British Telecom)

BT (British Telecom) outages and service status in Widnes, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Widnes, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Aug 10, 7:53 AM GMT+1.
  • 71% Internet (71%)
  • 14% E-mail (14%)
  • 14% Total Blackout (14%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Widnes, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, and Newton-le-Willows.

CityProblem TypeReport Time
Liverpool Internet 2 days ago
Liverpool Internet 6 days ago
Northwich Internet 11 days ago
Newton-le-Willows E-mail 14 days ago
Liverpool Total Blackout 16 days ago
Northwich Internet 23 days ago

Nearby cities with recent reports

Liverpool

2 recent signals

2 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk Iโ€™ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • drowen44
    Owen H ๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ† (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but sheโ€™s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • StetheH
    Ste the H โšฝ๏ธ๐ŸฅŠ (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • purplepenguin81
    Kelly ๐Ÿง๐Ÿค˜ (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • 5napper
    Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, couldโ€™ve been out on the bike, fuming ๐Ÿคฌ๐Ÿคฌ

  • TonyHT
    Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk Iโ€™m pretty sure this gives us the right to cancel

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • mikekivi
    Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • chriscol6765
    Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

  • MJADodd
    Michael Dodd (@MJADodd) reported from Seaforth, England

    @julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person

  • tasted_flight
    James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like youโ€™re forcing this customer to cancel & go elsewhere. Canโ€™t order new fibre/phone package as option wanted is apparently only available to โ€œnewโ€ customers. At least we know your views on existing customers

  • andyleg66
    Andy Leggott (@andyleg66) reported from Lymm, England

    Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity

  • andyleg66
    Andy Leggott (@andyleg66) reported from Lymm, England

    @stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch ๐Ÿค”๐Ÿค”

  • RickVNasties
    Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I canโ€™t get through on the number provided. Is anyone there to help?!

  • parkerface1960
    Martin ๐Ÿ ๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ† (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport heโ€™s Spanish not Brazilian. #amateurs

  • rider45
    Brian O'Keefe (@rider45) reported from Seaforth, England

    @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but itโ€™s bad again today.

  • JamieJew590
    Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • tweetJumpy
    W (@tweetJumpy) reported from Birkenhead, England

    @Realaldo474 @Carra23 @btsport The reason that Liverpoolโ€™s away form doesnโ€™t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

  • LeedsViking
    Steve Mc (@LeedsViking) reported from Warrington, England

    @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the โ€˜offโ€™ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help ๐Ÿคž๐Ÿป

  • gaz_lister
    Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • herbie963
    nicolas mcmillan (@herbie963) reported

    @bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.

  • MrsXXV25
    Karen โ™ฟ๐ŸŒž๐Ÿ’ ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ฑ ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ณ๐Ÿ‡ฟ๐Ÿ‡ช๐Ÿ‡บ (@MrsXXV25) reported

    @bt_uk I canโ€™t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. Iโ€™m physically disabled and itโ€™s incredibly painful for me to get low down enough to see or work on the modem. Wish weโ€™d never joined BT.

  • MeinirT
    Meinir H Thomas ๐Ÿฆ…๐Ÿ–ค (@MeinirT) reported

    @bt_uk Issues again today with accessing #bt email!! When will this be sorted please?

  • allhailtwit
    Allan Hailstone (not Alan) (@allhailtwit) reported

    @bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH

  • mandllewellyn
    Amanda Llewellyn (@mandllewellyn) reported

    @btbusinesscare Done that - of course! And your colleagueโ€™s are unable to assist me as itโ€™s โ€œa known problemโ€ and โ€œthe only solution is to create a new email addressโ€.

  • LoftusRogue
    Loftus Rogue (@LoftusRogue) reported

    Moved into a new flat. Iโ€™d had trouble with my @bt_uk Wi-Fi in the old place, so this time I thought: letโ€™s pop do it properly. I upgraded to a more expensive Full Fibre package. Foolproof.

  • Amit72191182463
    Amit (@Amit72191182463) reported

    @btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a ยฃ18 disconnection fee. Why do I need to pay after contract?

  • WASNAPPER
    Martin (@WASNAPPER) reported

    @bt_uk At the third stroke I will have been sitting listening to your terrible music on hold for more time than is bearable. In the meantime my 85 year old mother is still without a useable landline, is 4 weeks acceptable to you?

  • alpinefaery
    Alice (@alpinefaery) reported

    @bt_uk I have access now, thank you to the nice BT man for helping me! ๐Ÿ™๐Ÿป And sorry again for losing credit and cutting the poor man off :( I felt so bad!

  • Haggisguy
    Alan Swanson (@Haggisguy) reported

    @bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??