BT (British Telecom)

BT (British Telecom) Outage Report in Widnes, Borough of Halton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Widnes, Borough of Halton, England 01/31/2026 03:15

January 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Chester, Seaforth, Winsford, Warrington, Northwich, Birkenhead, Runcorn and Bromborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomChester Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • Ashtoncrouch Peter Hamilton (@Ashtoncrouch) reported from Bryn, England

    @bt_uk Internet slow in Wigan WN4 area

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • SopranoCrew Marko (@SopranoCrew) reported from Atherton, England

    Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JimJamGin Jimmy 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈🏳️‍⚧️💙😷🇵🇸 (@JimJamGin) reported

    Ok @bt_uk I need an update on the fix the my broadband issue. Saying it’ll be done by Thursday (or before) is too vague and I need to make alternate arrangements.

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.

  • jctweet90 Jordan (@jctweet90) reported

    @BTCare my home wifi is so bad atm I can’t even get into the bt app to test it

  • RobbieMagill Robert Magill (@RobbieMagill) reported

    @bt_uk Hi around 2 weeks ago I had an issue with my broadband and they arranged for an engineer to visit today the 28th, but since then I received a call and text from Bt to say the issue is fixed everything seems OK can you please cancel the visit ?

  • Luke80048148 Luke (@Luke80048148) reported

    Hi @bt_uk, hoping you can help with my broadband speed, for almost 2 weeks we’ve had awful broadband speed, whenever we test the speed it says 20-30mbps, but if I try to use it, it’s running at 3mbps, tried to use your live chat but it’s busy every time

  • etheya Brian Coult (@etheya) reported

    @bt_uk is there a problem currently in gosforth park area of Newcastle?

  • HollyyEmily ℍ𝕠𝕝𝕝𝕪 ℍ𝕠𝕤𝕝𝕖𝕣-𝕎𝕙𝕚𝕥𝕖 (@HollyyEmily) reported

    @bt_uk Still need help

  • melaniefarmer84 Melanie Farmer (@melaniefarmer84) reported

    Absolutely outraged at the current level of service received by @btbusinesscare Today they have confirmed that our business broadband will not be back up and running for 2 and a half weeks due to their own error. This essentially brings our business to its knees. Disgraceful.

  • James101Martin James Martin (@James101Martin) reported

    @bt_uk is there problems with the app? I keep getting an error when trying to log in?

  • SteveALee Steve Lee (@SteveALee) reported

    @bt_uk Yes already look at that. The issue is the shared button is not there for this file. I'm looking in "all files". It now seems suspicious that that help page doesn't mention audio files. But that can't be deliberate.