BT (British Telecom)

BT (British Telecom) Outage Report in Widnes, Borough of Halton, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Widnes come from postal codes WA8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Widnes, Borough of Halton, England 04/01/2025 07:25

April 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Ellesmere Port, Warrington, St Helens, Northwich, Leigh, Chester, Widnes, Runcorn, Winsford, Birkenhead, Seaforth and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomEllesmere Port Internet
United KingdomWarrington Wi-fi
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomEllesmere Port TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • keithrumpire Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • Losecontr0lx Jane Holt X (@Losecontr0lx) reported from Garswood, England

    @bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • helly_welly_woo helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • oli_sixty O L I (@oli_sixty) reported

    @bt_uk Our internet has been down for 4 days tomorrow. I booked half a day holiday for the engineer not to arrive. You tell us that this will be resolved and then extend it day by day. Our neighbours have the same problem but the website says no issues in your area!

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.

  • Cavershambolic Cavershambolic (@Cavershambolic) reported

    @bt_uk internet been out since 1.30pm. in rg4 8. reported fault and been told fix by 31 january. no updates since. can't believe i am the only person impacted... have others raised issues locally?

  • LesleyMDunders Lesley Dunderdale (@LesleyMDunders) reported

    @bt_uk Can you tell me why I’ve had no signal on my mobile for the last couple of hours please.

  • Cavershambolic Cavershambolic (@Cavershambolic) reported

    @bt_uk DM sent, but for the record what you have just said conflicts with what I was told in online chat earlier where I was assured 31 Jan was latest possible fix and I would receive updates as progress was made. 5 days to fix is unacceptable, it's 2023.

  • mansi_1612 maggie_m (@mansi_1612) reported

    @bt_uk Every evening BT wifi drops for a few minutes. By the time it's reported, it's back on. This is CRAP service. How do we get to actually speak to someone???

  • Ludovicaa Ludo (@Ludovicaa) reported

    @bt_uk So you migrated me to digital voice without forewarning me.. So you sent me an emergency battery for power outages.. BUT you never considered the lack of phone service when the broadband goes down leaving me with no way to get help in emergency!!

  • RussJohnson17 Russell Johnson 🐝 (@RussJohnson17) reported

    @bt_uk Reset password and logged in. I'm a bit a bit confused how this has happened as my user name and password are stored and / or use biometrics, facial recognition. I'd be grateful if you could investigate this please as its a little disconcerting. Thanks for the help.

  • Afzal4Gorton Afzal Khan MP (@Afzal4Gorton) reported

    I am disappointed that @BT_UK have refused to rectify damage on a vandalised telephone box in Longsight at the corner of Slade Lane and Stockport Road, because it is 'too expensive'. Why should my constituents have to put up with BT's failure to maintain telephone boxes?

  • RussJohnson17 Russell Johnson 🐝 (@RussJohnson17) reported

    @bt_uk No your missing the point, I couldn’t access my account by any form of method including pre saved account details, biometrics or facial recognition on 3 seperate devices, not a device issue !