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BT (British Telecom)

BT (British Telecom) service status in Widnes, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Widnes come from postal codes WA8 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Widnes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Widnes, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Birkenhead, Liverpool, Warrington, Newton-le-Willows, St Helens, Widnes, Frodsham, Northwich, Runcorn, and Winsford.

CityProblem TypeReport Time
Chester Phone 4 days ago
Birkenhead Phone 6 days ago
Liverpool Internet 7 days ago
Warrington TV 10 days ago
Liverpool Total Blackout 15 days ago
Liverpool Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • MichelleDaltry
    Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • KevMain
    Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

  • 5napper
    Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • Kjones1892
    Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • steve_goulden
    Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

  • TonyHT
    Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • rider45
    Brian O'Keefe (@rider45) reported from Seaforth, England

    @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.

  • theguywhosaw1
    Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • SopranoCrew
    Marko (@SopranoCrew) reported from Atherton, England

    Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport

  • KevMain
    Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • theguywhosaw1
    Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • TonyHT
    Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • Pedder_YT
    Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • KevMain
    Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • AntSweeney
    Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

  • psimpson13
    Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wapmonkey
    Wayne Parsons (@wapmonkey) reported

    @CarltonCole1 @btsport Loved all the @btsport coverage. You, Joe and Jules have been fantastic. I think Owen was bad luck tho. He was the only change and we lost both legs he was there...

  • RachelHMedia
    Rachel Hicks (@RachelHMedia) reported

    @bt_uk "We’re here to help." Is that why your man in "BT Loyalty" was rude to me after admitting that he couldn't explain one part of the 10% charge increase as it was "over his paygrade" then told me I "..should have read my contract better" then HUNG UP on me. !!!!

  • AMidnightGamer
    ✌🏻Greemo✌🏻 (@AMidnightGamer) reported

    @curlytopjim @virginmedia @bt_uk Bt is awful from the experience I've had. 5 engineers out within the past 2months and customer service accused me of lying. Had 2 new routers sent out which havent fixed the issue either. (im writing this on mobile data as the internet is down currently too)

  • bertiebaz
    Bill Farrett 🇺🇦💙 (@bertiebaz) reported

    @SueSuezep @bt_uk Oh yes, 3 mobile as well. Signed me up for a 12 month deal that I knew nothing about about. I wrote to the managing director, he more or less told me to **** off.

  • ShropshireStig
    A Face For Radio (@ShropshireStig) reported

    @PaulCowland_ @BTBusiness @btbusinesscare Broadband here is fantastically slow, but apparently we have qualified for FTTP scheme & might have it installed before the end of the year. I had considered satellite internet but it's too pricey for me.

  • emilylovesmcfly
    emily hayward (@emilylovesmcfly) reported

    @BTCare hi where do you find when you want to cancel sport monthly pass as I can’t find it on the website

  • emilylovesmcfly
    emily hayward (@emilylovesmcfly) reported

    @bt_uk hi where do you find when you want to cancel sport monthly pass as I can’t find it on the website

  • Proqy0
    Keran 🇬🇧🇮🇪 (@Proqy0) reported

    @bt_uk James mate, i already know your checks are gonna tell me 8pm may 7th, i dont need you to waste my time anymore, the only fix is a new provider, 5 days of downtime in the last month when im paying around £50 a month is an absolute piss take

  • AMidnightGamer
    ✌🏻Greemo✌🏻 (@AMidnightGamer) reported

    I just want to take the time to thank @bt_uk for making it impossible to do my job and in the process having zero communication with us on many things. Currently trying to do stuff and the internet has been down for nearing 2 hrs now. Yesterday was another story. I'm so fed up.

  • TwittingSarah
    Sarah (@TwittingSarah) reported

    @bt_uk I keep getting reminders to return equipment or get charged. I returned it a few weeks ago now and have checked the tracking number and it says delivered. I don’t want to be charged for equipment I have returned! Help please!