BT (British Telecom) outages and service status in Widnes, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Widnes, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 31, 10:45 PM GMT+1.
- Internet (55%)
- Wi-fi (18%)
- Phone (18%)
- E-mail (9%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Widnes, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 2: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Widnes, England
The most recent BT (British Telecom) outage reports came from the following cities: St Helens, Liverpool, Newton-le-Willows, and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
2 days ago | |
|
Liverpool
|
Internet | 3 days ago |
|
Liverpool
|
Phone | 5 days ago |
|
Liverpool
|
Internet | 8 days ago |
|
Liverpool
|
Wi-fi | 14 days ago |
|
Liverpool
|
Internet | 15 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Steve Mc (@LeedsViking) reported from Warrington, England@bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻
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Andy Leggott (@andyleg66) reported from Lymm, EnglandWe're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
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Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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John Slater (@melonforecstasy) reported from Liverpool, England@bt_uk I live in Liverpool and broadband not working. Is there an outage problem?
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Marko (@SopranoCrew) reported from Atherton, EnglandMcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport
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Name Cannot Be Blank (@bdpscouse) reported from Liverpool, England@Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Brian O'Keefe (@rider45) reported from Seaforth, England@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Thom Rawlinson (@ThomRawlinson) reported from Kirkby, EnglandNever quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport
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mark williams (@markagamax) reported from Chester, England@bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!
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Cheyvonne Bower (@femaledec) reported from Croft, England@bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡
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Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Jesus Pablo (@amijesuspablo) reported from Liverpool, EnglandMad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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TheBigRedFella (@CarlV_B) reported from Seaforth, England@bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it
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💫Carla 💫 (@CJW1986) reported from Northwich, England@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....
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James Goggin (@tasted_flight) reported from Northwich, England@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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lozza (@othemightyi) reported from Liverpool, England@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Jon H (@jonh64) reported from Garston, England@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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💫Carla 💫 (@CJW1986) reported from Northwich, England@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kati (@Nunney2584) reported@bt_uk Hi, my internet has been down all day and it's driving me crazy. I've unplugged and restarted the router and it still has a yellow light flashing and a red 'off' light on. I don't watch terrestrial TV, I use a fire stick for everything and I'm running out of mobile data.
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namecantbebrank (@alreetson) reported@bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.
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heebee (@KHC99d) reported@Nunney2584 @bt_uk Don’t expect BT to help
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Choppaloppadingdong (@ScottWi28968286) reported@bt_uk want to remove landline from package, told on BT chat Ok but I have to pay £9.99 for a “Hybrid Connect” device which I don’t want or need, as a new broadband package has to be created and they must send this thing out?! I only want to cancel landline!! Anyone else had this
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Sheila kirkby (@kirkbysheila28) reported@bt_uk @Boston_Rabbit What a way to treat a 92yr old @bt_uk you should be ashamed
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Suraj Bithal (@BithalSuraj) reported@bt_uk @EE 1 month into a new internet deal and now the 3rd time I have been disconnected due to your poor admin. Been messed around numerous times. 2 engineer visits (5m each), 2 routers , 2 contracts , no email comms ...internet down today due to contract swap over , no comms .
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BostonRabbit🇬🇧🇪🇺🇺🇦 (@Boston_Rabbit) reportedSo @bt_uk how long should a vulnerable elderly man (92) living alone wait for an engineer to fix his landline? Told one would be round yesterday as an urgent case. But as yet phone still out of order.
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the ranger ✝️ (@theranger1872) reported@JimSpenceDundee @WeAreOpenreach @bt_uk Holy ****. I knew you’d had an issue but that’s unreal. Just build costs of your time and inconvenience into the estimates. Or simply include an invoice for your time and services.
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Sev (@Sevka_T) reportedHi, I haven't been a customer since 2024 and today I am receiving texts and emails saying my trial is coming to an end. What is going on? @bt_uk
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lee davenport (@leedvnprt) reported@bt_uk I can't phone any bt number because the automated service doesn't put me through to an actual person, it just says that my service has been restricted and I need to pay. I will not be paying because it was supposed to have been. Cancelled on the 8th of June!