BT (British Telecom)

BT (British Telecom) Outage Report in Widnes, Borough of Halton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Widnes, Borough of Halton, England 12/15/2025 07:20

December 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Chester, Lymm, Warrington, Widnes, Birkenhead, St Helens and Seaforth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomNorthwich Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • FinNoggin Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • sarahsuttonx sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • Pat_Wisedale46 Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England

    @bt_uk Hello, nope still experiencing issues.

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • dylanh7389 dylan (@dylanh7389) reported from Warrington, England

    @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

  • jm0rr1s Chief Mechanic (@jm0rr1s) reported from Northwich, England

    @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • shorleywall Alexandra Turnbull (@shorleywall) reported

    @bt_uk I don't seem to have had any emails about the complaint.

  • longjohn3627 John Jones (@longjohn3627) reported

    @bt_uk your internet is crap,no WiFi half the time, wired connection keeps cutting out!

  • Shelley1527 Shelley T (@Shelley1527) reported

    @BTCare I would just like to shout out Jordan on your value team - really great customer service!

  • ImagesSam Sam SipSam Images (@ImagesSam) reported

    @bt_uk @BTGroup We’ve waited all morning for the BT appointment, as anticipated it’s a NO SHOW, hardly surprising given that BT internal communication is as poor as BT customer service.

  • vitomurawski vitomurawski (@vitomurawski) reported

    @bt_uk Hi BT. I seem to have trouble obtaining my 2nd Wi-Fi disc which was promised when I became your customer for home broadband. Can you help with this? Thanks

  • JonesiOnTwittah Gareth Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JonesiOnTwittah) reported

    @bt_uk Yes reported and a complaint logged wanting to know why this seems to happen once a year.

  • Jenko_jnr Terry Jenkins (@Jenko_jnr) reported

    @bt_uk Shocking service. No call to say the engineer is not coming, wasting my day off. Can't get through on the phone. Oh and I still have broadband that keeps cutting out. I can't even cancel my package as the call has been dropped twice.

  • DaleAitkenhead Dale Aitkenhead (@DaleAitkenhead) reported

    @karenhenry65 @bt_uk This is still not resolved and I’ve heard nothing about my complaint?? Was promised a renumber to cure fault !!!! Someone please contact me by phone

  • GillianBaxter20 Gillian Baxter (@GillianBaxter20) reported

    @bt_uk My broadband has been ineffective for days and you have the audacity to put my bill up without telling me. Get it sorted out or I will find another provider. Seriously annoyed customer.

  • Emily_Benn Emily Benn (@Emily_Benn) reported

    @bt_uk - Terrible customer service. You promised to waive a charge and didn’t follow through - leading to erroneous charges and me being hounded! Why should anyone trust you to do what you promise for your customers?