BT (British Telecom) Outage in Leigh, Borough of Wigan, England

@bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help

@bt_uk There’s an open complaint now! Still no internet x

@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks

ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

Peter Walton is awful @btsport. He's never once disagreed with a referee's decision

@bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

@mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

@bt_uk morning my internet went down at 9:15 today and it is still not@avaliable

@bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!

@bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

@OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

@btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

@btbusinesscare Your help lines open at 08.00am, so I call at 08.01am and at 08.41am I give up! Your customer service is simply appalling ! #CustomerService #CustomerExperience #shocking #noreply #needtodobetter

@btsport I have bt business with #btsport included but every time I want to login in ask me to activate my account and when I put my account number to activate its says account number is wrong. Please help me.

@jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

@GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

@dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.

@bt_uk Is there a problem with your Internet network in the central Manchester area tonight. Lots of buffering and cutting out/having to reset the router. Not impressed

@bt_uk Its still saying temporary problem and other errors!

@btsport @WWEUK Woah! This is huge. Hopefully not in a bad way

@JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

@btsportmotogp @btsport Racing incident but ended the race for these riders and ruined it for the fans.

@jonsmile @bt_uk I also fly through here every other week. It works fine outside but the building acts like a kind of huge faraday cafe and really hinders the connection inside. The WiFi is bad too

@btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

@btsportscore @btsportfootball @btsport @themichaelowen @PaulInce @chris_sutton73 @jjenas8 @RobbieSavage8 @julesbreach @markpougatch The worst lineup I have ever seen

@KyleFutbol @btsportfootball @btsport @ChampionsLeague @SpursOfficial @AFCAjax_EN @LFC @FCBarcelona @GaryLineker @mrjakehumphrey @rioferdy5 @DFletcherSport A point I've just made as well, it's stupid and unfair.

"The 5 goals came from 5 shots on target." No shit Sherlock! 😂😂 #ChampionLeague #ManCityTottenham #BTsport

@Spike______ @Fric_and_Frac @SkySportsPL @btsport @BBCSport @ITVSport @UKChange Yeah, starting with that Irish ****** on Sky that is obsessed with formations. “They’ve started with a 3-5-2 but can change, maybe going to a 5-4-1 or a 4-1-4-1.whatever they do they shouldn’t go for a 4-4-1-1 just in case the opposition counter it with a 3-1-5-1..just **** off”

@GL650_LynneG @astlecw @shep1157 @btsportmotogp @btsport I am about to dump the TOTALLY useless @TalkTalk so looking at all the options I only want @MotoGP & the golf European tour plus majors problems problems problems

@Mikey7Moore @themichaelowen @btsport I should think so pal ,he’s an ex athlete, trained ,and eats right..... in a fat piss head with high blood pressure and a cholesterol problem

Swear Leicester are on tele every week and every time I watch them they're ******* shite and the games are shit. Stop putting their games on tele @SkySports @btsport

@lynseyhipgrave1 @btsport @jjenas8 @PaulInce @chris_sutton73 @andymay did paul ince just say costa is always on one,im a man utd fan,no one worse than paul ince,kicked out of the club for being a mouthy thug. paul you get away with looking like a dummy with stupid eyes on talksport,we can all see how ridulous you look on tv

Glad I don’t have @btsport if they have Steve McManaman commentating. Very poor. Obviously hates #ManchesterUnited. Horrible to listen too. We know how #VAR works you twonk!

@talkSPORT The diving and cheating but tbh it’s always happened. Also @btsport coverage and terrible pundits such as Savage.

@Ocameron99 @btsportfootball @btsport @UEFA @rioferdy5 @mrjakehumphrey @GaryLineker Not there cos he’s shit

Not really witnessing the magic of the cup over the last 24 hours are we. Ridiculous choices for live games. Stupid staggered kick off times and days. Whoever decided that this game would be live, clearly hasn't done their research..#btsport #BLAARS #FACup

.@btsport show us the ******* match not Ed Woodward in the stands for **** sake!!

As BT do not offer such a service, and insist on my obtaining a broadband and TV package in order to watch games, I do not bother. I think BT should consider the potential of this subscription tier as it may attract more customers such as myself. (2/2) @btsport

Never mind all that #ManUtd v #Liverpool malarkey, the biggest game of the football calendar is on @btsport in half an hour 👌 Come on you yellows #SouthportFC @southport_fc #FACup Let's have it 🥅 ⚽ GET GAMBLE ON!!!

@bt_uk It’s a fault that yourselves have promised to fix so many times I don’t believe a word you say anymore. A complaint has been put in but got acknowledged then nothing. Also a day booked off work for your engineer to say it’s an external fault. Over £80 pm for nothing

Another 40 minutes on the phone with @bt_uk What a joke this company is ... Very nice Customer Service lady ... But they are useless in all and every .... why ....

@bt_uk over 2 weeks without phone line or internet and another promise broken 👏👏 at least you’re consistent. If you can’t complete your promises don’t bother saying you will just to get people off the phone. No doubt you’ll be taking the monthly payment on time. #Disgusting

@bt_uk what is going on BT line not working at all for over 3 days reported but no updates awful service!!! Too big to care!!! I need an update not silence plus our BT mobile Service has got worse

@bt_uk 6 months of terrible internet service at least 4 complaints and 3 engineers appointments. 1st one tried but blamed infrastructure. 2nd one cancelled for no reason. 3rd one today between 1pm and 6pm a no show. Oh well at least we have a working landline! Terrible #bt_uk

I swear @bt_uk are the worst company in the world,

@Readingsaint @IncisiveIngs @SoccerAM @SkySportsPL @btsport @paddypower @premierleague 👏👏👏 the only thing not never changes

@bt_uk It just doesn’t work. It’s honestly not a problem we’ve handed our notice in now anyway. It’s been like this for 18 months and your download speeds have been horrifying

Have BT coming out yet again but I am just utterly sick of the broadband not working. @bt_uk

@PrincessKP23 @ThreeUKSupport @bt_uk You can add @EE to that losing customers list. 4G being down 5 times in two weeks. Ridiculous