BT (British Telecom) Outage Report in Leigh, Borough of Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Leigh, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Leigh, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Manchester, Newton-le-Willows, St Helens, Warrington, Widnes, Wilmslow, Little Hulton, Altrincham, Salford, Skelmersdale, Bolton, Sale and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
||
| Manchester |
Internet | |
| Newton-le-Willows |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| St Helens |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Leigh, England
Latest outage, problems and issue reports in Leigh and nearby locations:
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Fee
(@FeeAkhtar) reported
from
Manchester, England
@bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
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andrew twambley
(@twambley_a) reported
from
Manchester, England
@bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking
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Rob
(@rbury92) reported
from
Urmston, England
Peter Walton is awful @btsport. He's never once disagreed with a referee's decision
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LisaRed4d ♥️
(@lisa_red4d) reported
from
Urmston, England
@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom
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EFH
(@efhphoto) reported
from
Manchester, England
@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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Warren ODonovan
(@09WOD) reported
from
Bolton, England
@bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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LEE HORSLEY FROST
(@frostybutcher) reported
from
Manchester, England
ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘
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Gareth Stachini
(@stachini82) reported
from
Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ajaib Hussain
(@AjaibHussain) reported
@kqbrain @virginmedia @bt_uk I also noticed a significant drop in VM broadband services recently in Medway . VM can easy text if services are down or being repaired in the area PROCTIVELY but they rather do Sales calls !! Don’t know BT and how good their services are in reality but worth checking.
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Stickman
(@stick_man69) reported
Gotta be honest.....I wish the other game was on @btsport as this is horrible viewing even for a neutral.
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Ed
(@TheEdHz) reported
@bt_uk Hi. I've just purchased a BT baby monitor and currently trying to register. The verification code for the mobile is never received, is there an issue? Thanks
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Peter Dutton
(@lovemylifelucky) reported
@bt_uk hi BT, your company seems to have a curious approach to customer retention. My contract is up in March. I rang today to inform of my intention to move to another fibre provider. Your value team don't want to talk to me as it's "too early" plus ca change. Au Revoir.
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Richard King
(@Richardisasleep) reported
Yet again, second rally in a row @btsport you have messed up the schedule for #wrc and not added it to Catch Up for Day to. What have you got against @OfficialWRC ? I pay for your service and you fail to deliver. Poor poor poor AGAIN!!!
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Bio🏴🇬🇧🇧🇧
(@bowiepackage) reported
@bt_uk What will I be charged as its says I will be charged for this text? Please can you tell me if customer services is open today and at what time.
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holly leigh
(@HollyLeigh2806) reported
@bt_uk we have had no internet for 24 hours. There is connection to the router but no internet connection. Can you help please
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HonestArsenalFan
(@HonestArsenalF1) reported
@kukuandchips @btsport Lol true, @btsport is so poor I can't wait till they lose coverage rights and their mostly crap commentaries for football 😴😴
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Andrew Park
(@Shinnentai) reported
@bt_uk If you mean BTmail's outage, yes this was fixed same-day. If you mean BT's apparent inability to keep its social media managers informed so that you can do your job, then I suspect that's a deliberate feature.