BT (British Telecom)

BT (British Telecom) Outage Report in Leigh, Borough of Wigan, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leigh, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leigh, Borough of Wigan, England 12/24/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leigh, Borough of Wigan, England

The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Manchester, Bolton, Runcorn, Sale, Bury, Salford, Chorley, Wilmslow, Lymm, Skelmersdale, Warrington and Widnes.

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City Problem Type Report Time
United KingdomWigan Phone
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Leigh, England

Latest outage, problems and issue reports in Leigh and nearby locations:

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • FullenEileen eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • 09WOD Warren ODonovan (@09WOD) reported from Bolton, England

    @bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

  • frostybutcher LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • Bikeboyslim Bikeboyslim (@Bikeboyslim) reported from Salford, England

    @bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

  • FeeAkhtar Fee (@FeeAkhtar) reported from Manchester, England

    @bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.

  • rbury92 Rob (@rbury92) reported from Urmston, England

    Peter Walton is awful @btsport. He's never once disagreed with a referee's decision

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

  • lisa_red4d LisaRed4d ♥️ (@lisa_red4d) reported from Urmston, England

    @bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

  • twambley_a andrew twambley (@twambley_a) reported from Manchester, England

    @bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Heccles94 Harry Eccles (@Heccles94) reported

    Hi @bt_uk - need some help but keep going round in circles on your website trying to find out how to ask my question

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.

  • misterstevehs Steve (@misterstevehs) reported

    @TalkTalk Six months of constant problems. No internet AGAIN. You blame @bt_uk and they blame you. Why do I even pay you? I am done.

  • kriopufc KRIO (@kriopufc) reported

    @bt_uk It's the same **** Matt, I complain, you check lines and tell me everything is fine... Yet I'm still buffering on everything I stream but you lot don't wanna know... So I won't waste your time I'll just keep on bad mouthing your **** company

  • mounsey John Mounsey🛒 (@mounsey) reported

    @Plusnet Hi there. I need to cancel my @btsport bolt-on thingy. How best do I do that? Cheers.

  • olyillustrator OlyKemp Illustration (@olyillustrator) reported

    @bt_uk not only did nobody show up to install our fibre broadband on the day of the appointment last week, we've had no communication from you and are now told we have to wait another month. 2 months to get fibre installed? This is unacceptable! Please can someone help?

  • Mus_Jewellery Mu's Jewels On The Beach (@Mus_Jewellery) reported

    @WeAreOpenreach @bt_uk this is RUBBISH CUSTOMER SERVICE .... TO SAY I’M ANGRY AND UPSET IS AN UNDERSTATEMENT

  • Jjg29Jane Jane Gilchrist (@Jjg29Jane) reported

    @bt_uk Yes he has been in touch & says the problem is BT software not hard ware. Needs switched on again remotely though why it was off beats me!!!

  • WilcSzn Wilc (@WilcSzn) reported

    @EXCEL @bt_uk bt wifi is the worst, promised good wifi and they kept saying their was a fault but fixed it 10x, **** company

  • Topherblu3 Christopher Wearing (@Topherblu3) reported

    @bt_uk I agree but surely you only fighting half a battle, the social media companies need to be more involved in combating this problem, they seem to the root of it all, allowing people to be able to post of a fake account! Other things could be done!