BT (British Telecom)

BT (British Telecom) Outage Report in Leigh, Borough of Wigan, England

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The latest reports from users having issues in Leigh come from postal codes WN7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leigh, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leigh, Borough of Wigan, England 04/23/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leigh, Borough of Wigan, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Warrington, Chorley, Sale, Wilmslow, Leigh, Bolton, Bury, St Helens, Skelmersdale, Altrincham, Wigan, Widnes, Runcorn and Salford.

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City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomWarrington Internet
United KingdomManchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Leigh, England

Latest outage, problems and issue reports in Leigh and nearby locations:

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • suziplumbo susan booth (@suziplumbo) reported from Manchester, England

    Can you imagine if foden played for the dippers btsport would be in melt down

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

  • twambley_a andrew twambley (@twambley_a) reported from Manchester, England

    @bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • dopeydrafter david (@dopeydrafter) reported from Urmston, England

    @bt_uk evening, just want to say my broadband signal upstairs is really poor , not happy

  • elgobsucram Marcus 👌🇬🇧🇯🇲🇮🇪 (@elgobsucram) reported from Salford, England

    @bt_uk website: looks like you're leaving, we can't show you deals Me: I'm not Customer service: reset your password and it'll work Me: *resets* Website: looks like you're leaving, we can't show you deals Me: well I bloody might now Only want to upgrade internet package

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

  • dopeydrafter david (@dopeydrafter) reported from Urmston, England

    @bt_uk Ok Jordan , the signal is really weak & drops out sometimes.

  • Emma_Kearl Emma Kearl (@Emma_Kearl) reported from Wigan, England

    @Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.

  • FeeAkhtar Fee (@FeeAkhtar) reported from Manchester, England

    @bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.

  • MaryLianne93 MaryLianne93 (@MaryLianne93) reported from Manchester, England

    @bt_uk are a joke!!! I’m still paying for your service for another 2 weeks yet you have already cut off my @btsport and BT TV app and access!✋🏼

  • AmuletL Amulet Windows Mcr Ltd (@AmuletL) reported from Urmston, England

    @bt_uk my down load is 0.90 My upload is 2.34

  • 09WOD Warren ODonovan (@09WOD) reported from Bolton, England

    @bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TomHopkinsss tom hopkins (@TomHopkinsss) reported

    @bt_uk You say DM us but really you just want to fob me off in a direct message. Your service is a shambles!

  • mxi339z Jed Noble (@mxi339z) reported

    @bt_uk Very flakey connection with this hub. The 4G router send to drop them the main one. 4G rarely picks up the signal. Wish I could have my old router back.

  • StSpiersy **** Spiers (@StSpiersy) reported

    9 days....9.... days....@bt_uk say they might get our broadband fixed tomorrow,might. That's 9 days. What a top notch service!

  • Edward986 Leanne Hillman (@Edward986) reported

    @bt_uk There is apparently a reported broadband issue in my area (RG22) according to the website, but no estimated fix time. Any ideas when it may be fixed please?

  • MartinHatch Martin Hatch 🇬🇧 (@MartinHatch) reported

    Disgusted with @bt_uk today.. I've been a customer for 15+ years. Sold my home and they are forcing me to pay the next month's usage PLUS another £100 cancellation fee.. even though I no longer own the property and have NO way of consuming the service anymore

  • katesteele Kate ✨ (@katesteele) reported

    @bt_uk I’ve tried to use this service but don’t have a landline number, only broadband. Outage in PO9 since around 4pm and can’t seem to get an update online or the app 😵‍💫

  • cyber_tech_1 cyber service (@cyber_tech_1) reported

    @mattsmilergunns @instagram @BTCare Hi mate sorry about your hacked Instagram account. DM me I can help you retrieve your account back.

  • SahiraBevis1 Sahira (@SahiraBevis1) reported

    @bt_uk There is a major outage in our area for now 10 days, only to be aware the ‘fixed date’ showing on your website is when BT can call Open Reach to find out when the works is being carried out. This is down to major outage - do you believe 10 days is acceptable?

  • sophiadavis92 Sophia (@sophiadavis92) reported

    @bt_uk I am eligible as am on employment and support allowance but worried about not getting the same speeds as current contract as due to assistive technology I need to have fast fibre

  • davidaak1991 D (@davidaak1991) reported

    @BTCare is there an issue with your Voice Over LTE? Doesn’t seem to be an option for it on my iPhone 13 Pro.