BT (British Telecom)

BT (British Telecom) Outage Report in Skelmersdale, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Skelmersdale, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Skelmersdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Skelmersdale, Lancashire, England 12/24/2025 15:05

December 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Skelmersdale, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Southport, Liverpool, Chorley, Wallasey, Skelmersdale and Warrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Phone
United KingdomSouthport Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan Internet
United KingdomSouthport Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Skelmersdale, England

Latest outage, problems and issue reports in Skelmersdale and nearby locations:

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • CarlV_B TheBigRedFella (@CarlV_B) reported from Seaforth, England

    @bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • AndyWhittle2 Andy W (@AndyWhittle2) reported from Aspull, England

    @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • b11oma billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • Losecontr0lx Jane Holt X (@Losecontr0lx) reported from Garswood, England

    @bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dle54 dle54 (@dle54) reported

    @bt_uk That’s why I have a Vodafone gigacube! BT don’t serve rural Wales well enough, my capacity went from .5gb or 0gb to 35gb constant in one afternoon. From March to July 14 engineers from Openreach didn’t fix the fault!

  • big_fat_jones 𝕭𝖎𝖌 𝕱𝖆𝖙 𝕵𝖔𝖓𝖊𝖘 (@big_fat_jones) reported

    @bt_uk Poor connection, why? BT innit

  • SasDouglassx Sarah Douglass (@SasDouglassx) reported

    @bt_uk @educationgovuk @bt_uk I need Adam Wheeler from Executive Customer Resolution Team to call me NOW I’ve been cut off for BT’s shambolic account handling & Had this crap since sept 2019!! I’ve had enough!!! I need a call now!

  • emma_crowe8 Emma Crowe (@emma_crowe8) reported

    @bt_uk This is the worst customer service I’ve ever experienced.

  • stigface SARAH (@stigface) reported

    @btbusinesscare It’s incredible that you guys keep posting such positive stuff to new/potential customers yet constantly ignore existing customers issues. You are truly awful.

  • niaperis Nia Peris (@niaperis) reported

    @bt_uk Hi I’m a BT Halo customer, no internet connection since Monday but haven’t been offered a mini hub as yet - how do I arrange to get one please, so that we can make some attempt at home schooling and working?

  • M_J_TheBarber MJ (@M_J_TheBarber) reported

    @timbhoy1 @bt_uk I can’t believe you lasted 20 years! I left that garbage after 2 weeks. The hotspot in my car has better WiFi coverage than BT

  • BarryGumption Barry Gumption (@BarryGumption) reported

    @bt_uk @educationgovuk @GladysB -- great idea for Service NSW!

  • donkeypunch1510 NE15 (@donkeypunch1510) reported

    @bt_uk absolute shocking that you don’t have any support at all after 9pm all my channels have gone down. Can’t even log into the app. Happily take the money tho ay

  • Alicelbee Alice edwards (@Alicelbee) reported

    @bt_uk 2/ They are elderly and have serious health conditions and it is frankly dangerous for them to be in a house with no means of communication to the emergency services and others. Why the delay?