BT (British Telecom)

BT (British Telecom) Outage Report in Skelmersdale, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Skelmersdale, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Skelmersdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Skelmersdale, Lancashire, England 01/02/2026 05:00

January 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Skelmersdale, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Southport, Chorley, Wallasey, Skelmersdale and Warrington.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan Phone
United KingdomSouthport Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Skelmersdale, England

Latest outage, problems and issue reports in Skelmersdale and nearby locations:

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • BaptistBecker1 Spezza (@BaptistBecker1) reported from Southport, England

    Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • Losecontr0lx Jane Holt X (@Losecontr0lx) reported from Garswood, England

    @bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • b11oma billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • AndyWhittle2 Andy W (@AndyWhittle2) reported from Aspull, England

    @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 1Pawinthegrave Cj (@1Pawinthegrave) reported

    @garry411 @bt_uk did u get any joy, my parents in their 80's have mesaaged saying internet down and getting meeesages about connections is this the same thing

  • lewis67367499 Lewis (@lewis67367499) reported

    @Josephclay33 @bt_uk In worthing right now the telephone exchange has had a bad outage covering all broadband services. Don’t know if you are affected by this?

  • tysanderson Ty Sanderson (@tysanderson) reported

    @bt_uk it’s fine to automate your faults service, but if this results in your system constantly calling my house that’s not so fine. No way of actually talking to a person is BAD customer service

  • nickbason Nicky Bason (@nickbason) reported

    @bt_uk Hello. Our Broadband is down, in the BN11 area. Your text bot said there was a known fault, but your Service checker says there isn't. (There is). Could you clarify please? Thanks

  • Mminimen Margaret💞 (@Mminimen) reported

    @btbusinesscare Thanks. The lack of help available via telephone from a telephone company is very poor & when you do get through advisors not knowing how to help & pass you to numerous dept is shocking! Eventually after 4 hours on the phone they “promised” service would be back on within 24 hrs

  • LegoYoda Alec Dunn (@LegoYoda) reported

    @bt_uk That link states "there is no problem" but running the troubleshooter states "we're working in your area you MIGHT have a problem". But Texting yeilds "it's down, eta xx:xx" So is it working or not? each method tells me something different down for 15hrs so far...

  • Lauren99Walker lauren_walkerr (@Lauren99Walker) reported

    @bt_uk Hello,my internet has been down since last night which has caused issues for me due to work from home today. I checked the update online but it now keeps saying we couldn’t find your account when I click on the same link. Please could you advise me when this will be fixed?

  • leighb09 Leigh Bishop-Lewis (@leighb09) reported

    @bt_uk Yes no help, other than to change the date to even further away! 3 kids,summer holidays it’s been hell but 2 days to go hopefully

  • NoviceProspect TheNoviceProspect (@NoviceProspect) reported

    Woohoo, today is the day I'm going back to streaming. @bt_uk sucks and @virginmedia is the way to go.

  • w3sty87 Hayley (@w3sty87) reported

    @bt_uk can you advise if there is an outage in RG31? Internet is down and can't find anything online