BT (British Telecom)

BT (British Telecom) Outage Report in Wrightington, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wrightington, Lancashire, England 04/01/2026 14:05

April 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (7%)

    Phone (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Liverpool, Southport, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Lytham St Annes, Bolton and Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomLiverpool Internet
United KingdomBlackburn Internet
United KingdomSouthport Phone
United KingdomBlackburn E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • Conlin86 Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • SopranoCrew Marko (@SopranoCrew) reported from Atherton, England

    Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • mightyjimpo Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • Ashtoncrouch Peter Hamilton (@Ashtoncrouch) reported from Bryn, England

    @bt_uk Internet slow in Wigan WN4 area

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Eh4Eric Eric Hibbard (@Eh4Eric) reported

    @BTCare you ***** are paid enough to provide an internet service - how about ******* providing one!!!

  • crustyano Crustyano (@crustyano) reported

    @Vinc3Charming @GeorgeMonbiot @bt_uk He was actually. Sent a letter to the CEO - tbh there were many factors at wrong with us getting connected but we didn’t get any semblance of the issues until he sent the letter and then WE could coordinate the different parties - Lancs county council, national rail & openreach

  • RussToms Russ toms (@RussToms) reported

    @bt_uk Hi, I am planning to switch my broadband to EE and cancel my tv/phone package with you. I have been told by EE that they can liaise with you regarding broadband but is there anything I need to do with you to the rest of my package. I am currently out of contract. Thanks

  • pjb2go 🕗ontheup🕟🎅 (@pjb2go) reported

    @bt_uk All week without telephone and broadband, no sign of it being fixed for Christmas. Shameful service!

  • richiepp1969 RPP (@richiepp1969) reported

    @bt_uk Just spent 90 minutes on hold, no answer to BT, trying to cancel my BT Sports. From everything I’ve read you lot make it impossible to cancel. Please avoid Bt like the plague. So many stories like mine…The worst customer experience I’ve ever experienced

  • tlaodai lockheed (@tlaodai) reported

    @bt_uk But there has been no communication explaining why this is happening, and particularly why the fix date has been pushed out 3x times? No body reached out to me to explain. And also why you can do nothing? Are there mobile device you can provide to get your customers back online?

  • TheRavenCorb Raven (@TheRavenCorb) reported

    @bt_uk It says no known issues but ive already called and was told there's work being done in the area.

  • Linzie86 lindsieanne (@Linzie86) reported

    @bt_uk Just done this... they found fault on the line now and no engineer to fix ot till the 29th Dec!!... ate you kidding me. Everything runs off the Internet we don't even have tv here there's no ariels so that's also Internet!!. My phone doesn't work either as its the the router

  • lewis_i Ian Lewis 💙 (@lewis_i) reported

    @bt_uk Funny how it’s happened the last two renewals and it’s happening again now… my service that normally gives 50+mb now is giving 2mb ‘but there’s nothing wrong’. It was working fine before my contract was up for renewal

  • tlaodai lockheed (@tlaodai) reported

    @bt_uk No Broadband since Saturday the 17Dec2022. No communciation, no visibility. I have to check service status online every time myself. The fix date has been pushed out 3x times, from 20Dec to 28Dec. Still no idea whats happening. Customer service said they can do nothing?