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BT (British Telecom)

BT (British Telecom) Outage Report in Wrightington, Lancashire, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Wrightington, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Southport, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Lytham St Annes, Bolton, and Preston.

CityProblem TypeReport Time
Blackburn Internet 4 hours ago
Blackburn Internet 4 days ago
Blackburn Internet 5 days ago
Blackburn Internet 5 days ago
Blackburn Internet 12 days ago
Southport Phone 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • femaledec
    Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • samihowarth
    sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • MrsW64242123
    @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • thewolstencroft
    Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • femaledec
    Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • Losecontr0lx
    Jane Holt X (@Losecontr0lx) reported from Garswood, England

    @bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x

  • tonyknowles36
    Tony Knowles (@tonyknowles36) reported from Blackburn, England

    @jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!

  • MikeNolan
    Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • AndyWhittle2
    Andy W (@AndyWhittle2) reported from Aspull, England

    @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

  • ThomRawlinson
    Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • Gibbo28
    Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • plattyphoto
    Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • jdnwils
    Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • femaledec
    Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • DannyBuble
    Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • KerryM811
    K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • MrsW64242123
    @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FilmItTV
    CastingForTV (@FilmItTV) reported

    @prof_j_mitchell @bt_uk Feel your pain John, 4missed appointments and shocking customer service

  • LeonEstrella
    Leon Estrella (@LeonEstrella) reported

    @SkySportsPL your audio in @bt_uk TV HD channels is not working. Currently watching LIV-AV and it sounds that the match commentator is in another dimension.

  • thira93
    حرا (@thira93) reported

    @KamranKhalid02 @Akhund_Bilal1 @bt_uk Idk, maybe this area is not great for WiFi 😓 but honestly we had virgin media before and it was never this bad!

  • HighburyHawk
    Ads 🇬🇧 (@HighburyHawk) reported

    @btsport purchasing Wrestlemania is proving extremely difficult. I cant purchase via my Sky Box. Told to go to sky web site. That takes me to BT Sport web site. Then asked to enter my viewing card number. Dead end. Terrible service. It’s like you don’t want us to by it.

  • markmacfarlan76
    mark macfarlane (@markmacfarlan76) reported

    @bt_uk is it possible to get a free replacement router for my broadband as it drops minimum 3/4 times a day iv done the line check thing and it seems there’s no problems I can’t even watch a YouTube video without it looking pixelated it’s a joke!

  • JRodgers_
    James Rodgers (@JRodgers_) reported

    @HCPrince @btsport Sounds like a classic IT issue. Turn it off and back on again.

  • FilmItTV
    CastingForTV (@FilmItTV) reported

    @lindsmunro @bt_uk Worst company ever.

  • DavidLBarratt
    David L Barratt 🏳️‍🌈💜 (@DavidLBarratt) reported from Exeter District, England

    @bt_uk Hi Rita Problem is now fixed as the disk has arrived even though Royal mail changed it to Monday! Please give your customer's an option to choose a carrier I would Evan pay extra knowing that at least it will be delivered on time bt service is great not RM.. thank you.

  • srjackson7
    Sam Jackson (@srjackson7) reported

    @bt_uk I've sent you a DM - no engineer has been today. This is really, really disappointing. I rely on broadband to work from home. Your inability to fix the fault has cost me a lot of money in mobile data. We will cancel our contract unless you fix this very soon.

  • KamranKhalid02
    Kamran (@KamranKhalid02) reported

    @thira93 @Akhund_Bilal1 @bt_uk Bt says if u dont get at least 40mb u get ur money back so call them haha, they're not meant to be this bad