BT (British Telecom)

BT (British Telecom) Outage Report in Wrightington, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wrightington, Lancashire, England 01/24/2026 10:05

January 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Blackburn, Wigan, Bolton, Chorley, Southport, Skelmersdale and Preston.

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City Problem Type Report Time
United KingdomLiverpool E-mail
United KingdomBlackburn Phone
United KingdomWigan Phone
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • AndyWhittle2 Andy W (@AndyWhittle2) reported from Aspull, England

    @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • tonyknowles36 Tony Knowles (@tonyknowles36) reported from Blackburn, England

    @jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • c_pitchford Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDrSarifAlrai Sarif Alrai (@TheDrSarifAlrai) reported

    Yo @bt_uk - you apparently "resolved" a problem for me and just sent me a questionnaire about it. Trust me you don't want me to you you about yourselves - pack up and go home on this one. Your WHOLE ATTITUDE was wrong and you did me *****.

  • HarryGotTaken Harry (@HarryGotTaken) reported

    Internet has been severely throttled for the past couple days. @bt_uk any chance I can get some help? The chat feature seems to be down.

  • negative_weirdo Daddy (@negative_weirdo) reported

    @bt_uk you have disconnected my mothers phone line for digital voice and you have provided her with no phone! She is a vulnerable person with dementia and diabetes and needs a phone to make calls in an emergency! You are a disgrace!

  • mccaffepj patrick mccafferty (@mccaffepj) reported

    @MrMichaelSpicer @btsport @DiyPundit "The lad's got such an educated left foot, it's so clever it could easily be a professor at Oxford or Cambridge. His right foot isn't so smart - pretty stupid really. if he ever split up with his left foot, the lad's IQ would drop like a stone..."

  • PeteHarrison90 Peter Harrison (@PeteHarrison90) reported

    @bt_uk I'm tryin to change the DD details on my account and it doemst seem to be working? Can anyone help

  • Janeyg369 jane gallagher (@Janeyg369) reported

    @bt_uk hi there I'm working from home and I'm having no end of trouble with the broadband. It's very intermittent and slow and completely cuts out. I work for Front line commands so it's important my internet is on point to get the work done. Can you help please. Many Thanks

  • SandraJCoulter Sandra Coulter (she/hers) (@SandraJCoulter) reported

    Moving to @virginmedia fibre broadband was the biggest mistake we made as people who work from home. Service so unreliable. We can’t even get through to customer services to complain. Cannot wait for the contract to be up so we can move back to @bt_uk.

  • D1rtyF1shy DirtyFishy (@D1rtyF1shy) reported

    @CityFibre Recently you did some work on a road right next to us. Thanks to @bt_uk refusing to fix their 20 year old cables and my current ISP @SkyUK also refusing to do anything apart from blame each other. Both must be allergic to free money, Can you offer assistance?

  • trexdeano George Kaplin , Rapid City South Dakota (@trexdeano) reported

    @bt_uk Telling people what they have to think and what to embrace is never a good thing . As for the moral high ground jog on

  • MichaelHavis Michael Havis (@MichaelHavis) reported

    Classic @bt_uk I get an email to say I’m losing dozens of channels on my package. Apparently I get to keep *some* if I upgrade. And yet somehow they forgot to put how much my monthly fee is going down by since they’re no longer providing the same service.