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BT (British Telecom)

BT (British Telecom) Outage Report in Blackburn, England

Why is my BT (British Telecom) service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Blackburn come from postal codes BB2 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Blackburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Blackburn, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Burnley, Clitheroe, Bolton, and Preston.

CityProblem TypeReport Time
Blackburn Internet 19 hours ago
Blackburn Internet 20 hours ago
Blackburn Internet 8 days ago
Blackburn E-mail 8 days ago
Blackburn E-mail 8 days ago
Blackburn Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Blackburn, England

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • Lee70464666
    Lee Bardsley (@Lee70464666) reported from Bury, England

    @btsport has the worst commentary They are all so boring zzzzzzz

  • TruckSM24
    Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • MrsW64242123
    @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • couser85
    Daniel Couser (@couser85) reported from Bury, England

    @bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing

  • theboytemps
    Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • couser85
    Daniel Couser (@couser85) reported from Bury, England

    @bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!

  • KLBretherton
    Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • samihowarth
    sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • couser85
    Daniel Couser (@couser85) reported from Bury, England

    @bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

  • Rumeigg
    David Fish (@Rumeigg) reported from Clitheroe, England

    @bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡

  • sgx12
    Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • Ditsy_Soph
    Sophie Townend (@Ditsy_Soph) reported from Brierfield, England

    @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

  • joguy1967
    jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

  • cdyer291
    Craig Dyer (@cdyer291) reported from Bury, England

    When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?

  • richardayris
    Richard Ayris (@richardayris) reported from Great Harwood, England

    Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt

  • DannyBuble
    Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • jdnwils
    Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • MrsW64242123
    @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • Totallylancs
    (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ddkddkkd3
    Ddkddkkd (@Ddkddkkd3) reported

    @bt_uk Are you going o address or even attempt to fix these problems? The last 3 days in the UK constantly dropping in connection. Non stop disconnecting and no I aint the only one, hundreds if not thousands reporting same problem, we pay yo enough money for what?

  • thrsto
    Vic Polydore (@thrsto) reported

    @bt_uk We've tried. You're customer service appalling. We've been cut off, transferred then not been able to be given back to the original person who offered us a deal and now the new person can't offer us the same deal! 1.5hrs on the phone and you're going to ring us back in 5 days!

  • mcfcbj
    Ben Johnson (@mcfcbj) reported

    @bt_uk The issue is not with freeview, the channels work fine on a different tv through the aerial. It’s the BT box causing the issue.

  • MaryMRobin
    MaryM Robin ✒📝 ☕ (@MaryMRobin) reported

    @bt_uk BT Account offers is not working. BT Account is off online doing a relaunch. See the phone is better.

  • olliesamyphoto
    Ollie (@olliesamyphoto) reported

    @bt_uk No fix date and have reported it.

  • blyth_sean
    sean (@blyth_sean) reported

    @bt_uk I’m gonna cancel my sky services which end of 29th March but want to come to bt for my broadband so could I agree to a switch on of broadband on the 30th March let’s say ?

  • T45930380
    Toby (@T45930380) reported

    @bt_uk Is there an outage near Aylesbury? What’s happening?

  • itsRyRyUK
    RyRy (@itsRyRyUK) reported

    What a shocker, @bt_uk making it a long telephone wait in a queue to be able to cancel your services.

  • LiquidTheory
    Thomas Lilburn (@LiquidTheory) reported

    @bt_uk Why was my complaint "VOL013-644382501708" closed without any details taken, feedback given or any form of resolution? I'd like to give BT the opportunity to look in to this before submitting this case with the ombudsman.

  • Burgy_Tog
    Burgy Press Photographer (@Burgy_Tog) reported

    @bt_uk Why is your website so shite, trying to report a landline fault for my dad (who's 83, doesn't have internet & now no phone either) yet I can't report a fault without a login? Shower of shite!