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BT (British Telecom)

BT (British Telecom) Outage Report in Blackburn, England

Why is my BT (British Telecom) service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Blackburn come from postal codes BB2 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Blackburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Blackburn, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Burnley, Clitheroe, Bolton, and Preston.

CityProblem TypeReport Time
Blackburn Internet 1 day ago
Blackburn Internet 5 days ago
Blackburn Internet 6 days ago
Blackburn Internet 6 days ago
Blackburn Internet 13 days ago
Blackburn E-mail 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Blackburn, England

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • Totallylancs
    (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

  • DannyBuble
    Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • Lee70464666
    Lee Bardsley (@Lee70464666) reported from Bury, England

    @btsport has the worst commentary They are all so boring zzzzzzz

  • Rumeigg
    David Fish (@Rumeigg) reported from Clitheroe, England

    @bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡

  • cdyer291
    Craig Dyer (@cdyer291) reported from Bury, England

    When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?

  • joguy1967
    jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

  • jdnwils
    Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • mancity187
    Andy Trickett (@mancity187) reported from Rawtenstall, England

    @bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested

  • sgx12
    Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • Ditsy_Soph
    Sophie Townend (@Ditsy_Soph) reported from Brierfield, England

    @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

  • couser85
    Daniel Couser (@couser85) reported from Bury, England

    @bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!

  • Totallylancs
    (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

  • RyanMarkOConnor
    Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting

  • samihowarth
    sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • richardayris
    Richard Ayris (@richardayris) reported from Great Harwood, England

    Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt

  • theboytemps
    Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • KLBretherton
    Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • couser85
    Daniel Couser (@couser85) reported from Bury, England

    @bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

  • TruckSM24
    Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 1ClairDunn
    Clair Dunn (@1ClairDunn) reported

    @bt_uk After over a month trying to sort my order out it was cancelled and re-ordered. Now finally I get an email response from my first query and you've cancelled my new order. WTF BT???

  • Austenwmoore
    NLP (@Austenwmoore) reported

    @btbusinesscare Received a useless call saying I'll be charged now. Said completely different information to what the first guy told me when he booked the engineer. So I have ended the call because you wasted my time, gave conflicting information & have delivered terrible service.

  • ONOUKSV
    Oliver Oram (@ONOUKSV) reported

    And it continues almost one hour on chat @bt_uk and you continue to go round in circles can I charge you for my time? would a letter/note by pigeon to Phillip Jansen help @bt_uk

  • OneRandomDolly
    OneRandomDolly (@OneRandomDolly) reported

    Got a @bt_uk engineer attending today apparently in the next 25 mins as they said 8am-1pm and its 12:36. And we will get a charge of £85 if the issue isnt something that can be proved as their fault 🙃 I'll keep you updated

  • HalfPint_92
    ᴀʀᴍᴀɴɪ (@HalfPint_92) reported

    @bt_uk I regret moving over to BT!! It’s been nothing but poor customer service, unreliability and false promises from the start!! Account keeps getting shut without any notification or authentication and now the WiFi is so poor oh and customer care lie about reimbursement too!! 👎🏼👎🏼👎🏼

  • dmsaxon
    David Saxon (@dmsaxon) reported

    @bt_uk install this and restore the coverings, then I'd like to know that before (or if) I place an order. Hence why I figured it'd be OR that could help - indeed their 'contact us' service said that they would help, but the response wasn't massively helpful :(

  • sid1307
    Síd Peacock (@sid1307) reported

    Hey @bt_uk my 87 mum is paying you folks about £187 every 3 months for landline and sending emails on a 10 year old tablet. Your customer service team told her she needed it. It's not even unlimited calls! What the hell?

  • dmsaxon
    David Saxon (@dmsaxon) reported

    @bt_uk Hello again - Openreach have come back and told me that I need to speak to my service provider to discuss survey, installation cost and 'make good' - can you provide contact details for someone that I can speak to please? Thank you!

  • hachigirl
    Sarah Alexander (@hachigirl) reported

    @bt_uk both my partner are getting emergency calls only error. Is BT down in my area?

  • LittleBev30
    Beverley Dignan (@LittleBev30) reported

    @bt_uk Hi, sadly yes, she spoke to an advisor on Sunday and did all the normal checks and resets but still had issues so had to schedule engineer visit but disappointingly that’s not until 17th so got to go 10 days no internet