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BT (British Telecom)

BT (British Telecom) outages and service status in Blackburn, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Blackburn, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Apr 23, 1:34 PM GMT+1.
  • 85% Internet (85%)
  • 10% E-mail (10%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Blackburn come from postal codes BB2 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Blackburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Blackburn, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Burnley, Clitheroe, and Bolton.

CityProblem TypeReport Time
Blackburn Internet 3 hours ago
Blackburn Internet 2 days ago
Blackburn Internet 6 days ago
Blackburn Internet 6 days ago
Blackburn Internet 7 days ago
Blackburn Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Blackburn, England

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • theboytemps
    Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • MichelleBoudin_
    Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    How do I find out when my 12month contract it up with @btsport as I want to cancel instead of it being renewed automatically please

  • SourEnvy
    Elliot ⚽️🏈🎮 (@SourEnvy) reported from Leyland, England

    @bt_uk Hi, I want to remove the BT Sport package that's attached to my broadband account. How do I do this? Can't see an option to cancel on your website.

  • MandiJT
    Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • AlastairMurray8
    Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • KLBretherton
    Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • joguy1967
    jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

  • jackieunited
    jackie clarke❤ (@jackieunited) reported from Burnley, England

    Yes PSG were the better team but having to listen to the bias commentary from the scouser was the worst bit of the whole match ...@btsport sort yourselves out .... 🔴🔴🔴

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • AnthonyHeys
    Anthony (@AnthonyHeys) reported from Rawtenstall, England

    @NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀

  • sgx12
    Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • Lee70464666
    Lee Bardsley (@Lee70464666) reported from Bury, England

    @btsport has the worst commentary They are all so boring zzzzzzz

  • Rumeigg
    David Fish (@Rumeigg) reported from Clitheroe, England

    @bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡

  • daveelliott83
    dudds (@daveelliott83) reported from Leyland, England

    Never thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! @btsportfootball @btsport

  • daveelliott83
    dudds (@daveelliott83) reported from Leyland, England

    Never thought I'd say it but I'd prefer listening to Robbie Savage than Steve mcmanaman! Absolutely awful commentator! #btsport #btfootba

  • matthornby
    MattH (@matthornby) reported from Blackburn, England

    @bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • savigar_michael
    Michael savigar (@savigar_michael) reported from Leyland, England

    @TheRunningManZ @OpenreachHelp @bt_uk I remember when we had them down our street I had internet problem even though iam with plus net .

  • samihowarth
    sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • OnThe4and
    Rory MacLeod (@OnThe4and) reported

    @btbusinesscare My phones are down again!

  • PhilipChalk
    Philip Chalk (@PhilipChalk) reported

    @btbusinesscare Trying to help elderly neighbour who has fault with her business landline, after she had a new internal box and router fitted. Now no landline! Getting no joy from calling BT. She doesn’t have a mobile or email address and just getting automated responses. HELP!

  • CazMorgan5
    Caz Morgan (@CazMorgan5) reported

    @bt_uk you still haven’t fixed what you did. Admitted to accidentally switching off our broadband and my elderly boss and his son were up till 4am at @OrionCinema trying to find an alternative way to keep our business running. We’re barely keeping our heads above water. HELP!!!

  • Devondeac
    Andy Packer (@Devondeac) reported

    @btbusinesscare I've been 'reaching out' to BT Business since 28th November (that's OVER FOUR Weeks) and I Still have no Internet. Customer Care has been non existent. I've been passed from dept to dept. Promises to call me back never happen. Star grading 2 out of 10 (and I'm feeling generous)

  • HardwickRalph
    Ralph Hardwick (@HardwickRalph) reported

    @bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.

  • AymsDesigns
    Aymi Duignan (@AymsDesigns) reported

    @btbusinesscare I can’t get through to you on any numbers to cancel. If I try contact to buy something I get through easily but then NO help when I want to cancel

  • Rainbow_Int
    Rainbow Highlands (@Rainbow_Int) reported

    @btbusinesscare If only that were true. It’s impossible to get help from you. I’ve been trying for over an hour to get help for my business and going around in circles 🤬🤬

  • Alec0475
    AlecH (@Alec0475) reported

    @bt_uk Good afternoon. Am having problems with my router. Can you help please?

  • Rosiecat2
    Angry Bird Flies 💙 (@Rosiecat2) reported

    @btbusinesscare Hi I followed that link but there is no way at all to report my problem. MS 365 is not even listed. I need the product key (which we are paying you for!) to keep the program active. Please send me a number for someone I can speak to.

  • Waldomatt
    Graeme Wallace (@Waldomatt) reported

    @bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.