BT (British Telecom)

BT (British Telecom) Outage Report in Blackburn, England

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The latest reports from users having issues in Blackburn come from postal codes BB2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Blackburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Blackburn, England 12/12/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blackburn, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Bury, Preston, Rossendale District, Rochdale, Nelson, Bolton and Chorley.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn E-mail
United KingdomBury Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Blackburn, England

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • Ditsy_Soph Sophie Townend (@Ditsy_Soph) reported from Brierfield, England

    @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

  • cdyer291 Craig Dyer (@cdyer291) reported from Bury, England

    When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

  • mancity187 Andy Trickett (@mancity187) reported from Rawtenstall, England

    @bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • nimopr1 Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • theboytemps Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • KLBretherton Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • RED_MUFC_69 United (@RED_MUFC_69) reported from Rochdale, England

    @bt_uk @GavinRoss01 Mine also not working. Entered my sky viewing card into website and payed but it’s not come through!!!!!!!!!!!!!!!

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • Nw38Wilson nick Wilson (@Nw38Wilson) reported from Rochdale, England

    @btsport hi your live chat the other day changed payment date for my bill till September 8th to give me more time to pay it an she said my channels would come back on within 24 to 48 hours but they not back on yet can you help me?

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

  • RyanMarkOConnor Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mickey1Truffle Mickey1Truffle (@Mickey1Truffle) reported

    @bt_uk Details sent - customer services say it’s not possible so will be interested to see if we can get a different response this way. Thanks.

  • EvilLewis Evil Lewis (@EvilLewis) reported

    @bt_uk you guys just didn't action the job with openreach, missed my activation date (mon 5th) and told me the automatic £5.25 per missed day compensation your website promises just doesn't apply to me because you guys never confirmed the activation date, like that's my fault?

  • doughtagnan Steve Gray @Steviehg@mas.to (@doughtagnan) reported

    Hey @EastSuffolk your contractors repairing potholes in Locks Rd Westhall have severed a @bt_uk cable that has taken out half of village. Hope you have given them permission to replace it as it's down to you.

  • gavris gavin risbridger (@gavris) reported from Kirton, England

    @bt_uk been a broadband customer for 18+yrs my contract is due to end, just wondering if there would be any contact from yourselves to reward such loyalty? Looking around there are better deals, with cost of living going up constantly might be time to try as I don’t feel valued

  • martshun Martin Hunt (@martshun) reported

    @bt_uk 12 days for the next engineer appointment! Not great when I’ve got online training to deliver next week! Had problems since upgraded and your first engineer visited to install nothing!

  • McGco1 McG.co (@McGco1) reported

    @adamsummerton @TheVanaramaNL @btsport Setanta did used to show the play off games in the North and South 6th tier but never actual league games.

  • daveleif daveleif (@daveleif) reported

    @pickles0303 @bt_uk Have you tried switching off smart set up on the hub manager. It doesn't work well with firesticks

  • FrenchyWHU Marc ⚒🦉 (@FrenchyWHU) reported

    @BTCare I have also had to stop working today due to your internet so I have loss of earnings… fantastic what a great service I lose money and you still take my direct debit not caring. I will be leaving BT for a different broadband company with a more reliable connection

  • SocialistCat11 Ruby KnickerElastic MP Viva la British revolution! (@SocialistCat11) reported

    @bt_uk WE all who are on low incomes need help. Is there any?

  • phredey phred (@phredey) reported

    @btbusinesscare Issue even worse than when I tweeted. Promised a Tech Expert between 2 and 3 this afternoon. Surprise, Surprise it was a no show.