BT (British Telecom)

BT (British Telecom) Outage Report in Blackburn, England

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The latest reports from users having issues in Blackburn come from postal codes BB2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Blackburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Blackburn, England 02/13/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blackburn, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Bolton, Rossendale District, Chorley and Clitheroe.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Blackburn, England

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • RED_MUFC_69 United (@RED_MUFC_69) reported from Rochdale, England

    @bt_uk @GavinRoss01 Mine also not working. Entered my sky viewing card into website and payed but it’s not come through!!!!!!!!!!!!!!!

  • WannabePaul Paul Hill (@WannabePaul) reported from Rochdale, England

    @btsport absolute ******* **** show!!! I want the fight, can’t press a button to get the fight, have to go through a process I don’t want to go through! Money grabbing bastards!

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • richardayris Richard Ayris (@richardayris) reported from Great Harwood, England

    Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt

  • theboytemps Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • cdyer291 Craig Dyer (@cdyer291) reported from Bury, England

    When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • Lee70464666 Lee Bardsley (@Lee70464666) reported from Bury, England

    @btsport has the worst commentary They are all so boring zzzzzzz

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • KLBretherton Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • Rumeigg David Fish (@Rumeigg) reported from Clitheroe, England

    @bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DrAndyLangdon DrAndyLangdon (@DrAndyLangdon) reported

    @bt_uk We were supposed to get super fast broadband installed on 23rd March. Our Sky BB was disconnected. We are still waiting for various cable issues to be resolved. Spoke to BT on Thursday and received condescending generic update the next day. Now left with download speeds of 3mbs.

  • SarahAxon6 Sarah Axon (@SarahAxon6) reported

    It's the inconsistency that's unbearable. The broadband's up. I'll do some work. Oops no it's not. Just froze in the middle of another call. A whole day wasted, concentration broken again and again @BTCare

  • MelonPrinceToni Aaron Aubeck (@MelonPrinceToni) reported

    @bt_uk still not received a reply even after dming yourselves like requested. New customers and can't even get started with your service!

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported

    Hello, @bt_uk I have a problem with the phone line where it says I am in credit for a bill on my account, I have had no bills in the post about this? Please can you look into this for me ASAP?

  • DrAndyLangdon DrAndyLangdon (@DrAndyLangdon) reported

    @bt_uk This is dreadful service from BT and Openreach. Waited 45 mins on the phone tonight and still no reply.

  • ferringferret Vandelay industries (@ferringferret) reported

    @bt_uk Hey! there's global known issues with your Smart Hub 2 recent firmware update (version V0.26.03.01286) which stops @Sonos working. Are you going to fix this so that I can use my speakers again? Regards

  • MerryGoGirl MerryGoGirl (@MerryGoGirl) reported

    @bt_uk @WolfSkullJack Surprise surprise, you failed this customer yet again. They really are all a big joke to you huh?

  • PaulCRobinson Paul C Robinson (@PaulCRobinson) reported

    @bt_uk My sister has had to flee her home and go to a women's refuge, and your customer services are telling her she has to pay £300 to get out of a contract? Are you actually serious? Be ashamed of yourselves. Appalling service. Appalling behavior. @womensaid @ofcom

  • RF_Jenkins Francis Jenkins RE (@RF_Jenkins) reported

    @bt_uk Hi apologies I should have given an update much earlier. My landline is now working & my broadband speed has doubled & is now stable. The Openreach Engineer was very professional & isolated the fault which was found between two of the network street cabinets in the local area👍

  • radfords12345 lesley radford (@radfords12345) reported

    @bt_uk hey . So you think it perfectly acceptable to do half a job and leave a household without Internet /phone connection until May 22nd even though they are paying for it from today ? NO . Me neither . Shocking customer service .