BT (British Telecom) outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Burnley, Rawtenstall, Nelson, Skipton, Accrington, Todmorden, and Clitheroe.

City	Problem Type	Report Time
Blackburn	Internet	1 day ago
Blackburn	Internet	2 days ago
Blackburn	Internet	2 days ago
Blackburn	Internet	2 days ago
Blackburn	E-mail	2 days ago
Blackburn	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Tracy Harvey (@Pear_shaped30) reported 4 minutes ago from Clitheroe, England

  Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting

• 
  AJC (@Gingerclaret) reported 5 minutes ago from Burnley, England

  Just been thinking City are doing well seeing as they are down to 10 men - only just realised the red mark on the score caption indicates the colour of their kit - not a red card. Very confusing @btsport

• 
  Dave H (@soulfulmerlin) reported 6 minutes ago from Clitheroe, England

  @jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁

• 
  jomufc4ever 💙 (@joguy1967) reported 8 minutes ago from Ramsbottom, England

  How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

• 
  MattH (@matthornby) reported 11 minutes ago from Blackburn, England

  @bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday

• 
  Andrew (@theboytemps) reported 13 minutes ago from Turton, England

  @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

• 
  Andy Trickett (@mancity187) reported 20 minutes ago from Rawtenstall, England

  @bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested

• 
  DAYS OF HORROR PODCAST ⸸ (@dohpods) reported 20 minutes ago from Haslingden, England

  Anyone else having issues with #btsport tonight? Watching the United game and it keeps crashing with error code vc011 😡 My internet connection is not the issue here!!

• 
  Sam McCartney (@SamMcCartney) reported 23 minutes ago from Burnley, England

  Person calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣

• 
  Victor Yu (@victoryu88) reported 31 minutes ago from Clayton-le-Dale, England

  @tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣

• 
  Kirsty H (@kirstylou77) reported 32 minutes ago from Todmorden, England

  Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime

• 
  Anthony (@AnthonyHeys) reported 34 minutes ago from Rawtenstall, England

  @NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀

• 
  Sophie Townend (@Ditsy_Soph) reported 36 minutes ago from Brierfield, England

  @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

• 
  Ryan O'Connor (@RyanMarkOConnor) reported 37 minutes ago from Great Harwood, England

  Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

• 
  David Fish (@Rumeigg) reported 38 minutes ago from Clitheroe, England

  @bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡

• 
  'Motivated And Confident' Mags (@dejkirkby) reported 40 minutes ago from Burnley, England

  @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

• 
  FreakDanceUK (@FreakDanceUK) reported 41 minutes ago from Blackburn, England

  @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

• 
  Matty (@Mb27p_EU) reported 56 minutes ago from Burnley, England

  Anyone else having problems with wired internet with @bt_uk recently? 5/6 times it’s stopped my download today, loss connection twice on Monday, it’s never been this bad?

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 59 minutes ago from Ramsbottom, England

  I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

• 
  TD Skipton (@TD_Skipton) reported 60 minutes ago from Skipton, England

  @bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramnish Kalsi (@ramnishkalsi) reported 5 minutes ago

  @bt_uk Sorry, but this is becoming a part time job. I took out EE contract to watch some Tele not to spend my days troubleshooting poor quality hardware. I have 2 other set top boxes of better quality without contract and this is the only one with contract but of poor quality.

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 8 minutes ago

  @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

• 
  Chris Pugh (@chpugh1) reported 8 minutes ago

  @bt_uk please note I can not access my emails. Is there a technical issue with BT

• 
  gary tordoff (@chinleyman) reported 9 minutes ago

  @bt_uk I have norton up and running no problem but to load to phone its asking for the key

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 17 minutes ago

  @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

• 
  Matthew Freeman (@MattAkaSigmond) reported 19 minutes ago

  @bt_uk how terrible can you make the broadband renewal process?

• 
  Mags (@mags_cav) reported 22 minutes ago

  @bt_uk engineers damaged lights in my garden. After contacting your claims people,and chasing 3 times, I’ve been told keoghs are ‘not entertaining’ my claim! The had NO BUSINESS being in my garden! Damage caused but it’s not your fault? Dismissive and condescending reply.

• 
  uılʞuɐɹℲ (@puddles46) reported 24 minutes ago

  @bt_uk I'm not phoning again. I've had two complaints open both closed with no contact. Genuinely what is the point of calling. You will log a complaint again and then ignore me again. Genuinely the worst company I've ever dealt with

• 
  paul_archer (@paul_archer) reported 25 minutes ago

  @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

• 
  grace hooper (@messalinahooper) reported 32 minutes ago

  @bt_uk so after 21 days of "service" I've had justv6 days of tv working without Internet dropping. That's really, really poor. If you don't cover Hurst Green then don't sell your service here