BT (British Telecom) Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Rossendale District, Skipton, Clitheroe and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Rossendale District |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
-
'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double
-
Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
-
FreakDanceUK
(@FreakDanceUK) reported
from
Blackburn, England
@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
-
Victor Yu
(@victoryu88) reported
from
Clayton-le-Dale, England
@tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣
-
🏴 james buxton🏴
(@buxton081) reported
from
Burnley, England
@bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!
-
AJC
(@Gingerclaret) reported
from
Burnley, England
Just been thinking City are doing well seeing as they are down to 10 men - only just realised the red mark on the score caption indicates the colour of their kit - not a red card. Very confusing @btsport
-
'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@fowl_original @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I think Sky were still smarting from the loss of PPV sales when the Network was released in the UK just weeks into a 5 year deal.
-
Sam McCartney
(@SamMcCartney) reported
from
Burnley, England
Person calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣
-
Jacinta Costello
(@CintyC) reported
from
Todmorden, England
@bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work
-
Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
How do I find out when my 12month contract it up with @btsport as I want to cancel instead of it being renewed automatically please
-
Steven Proctor
(@StevenProctor09) reported
from
Mytholmroyd, England
@JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄
-
Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport stil waiting to get through to bt sport, get cut off before anyone even answers, no reply on here, no reply on facebook, live chat online not working .. yet stil happy to take my money !! Come on #btsport help your customers out
-
andrea Eddleston
(@andiacc) reported
from
Accrington, England
That's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡
-
Anthony
(@AnthonyHeys) reported
from
Rawtenstall, England
@NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀
-
Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport @jonnos32 so only people on the "Flexible" contract can pause it .. so thats actually doing nothing cos that can do that anyway !! cancelling my contract in July when its up !! Very bad customer service from @btsport #btsport
-
'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@bt_uk @MikeAubury Read this as: Whenever we feel we can fleece customers by holding big events to random behind a 2nd paywall, we will. Forget that customer already pay a premium to receive BT Sports, because we couldn't give a shit.
-
Victoria Haworth
(@pinky61) reported
from
Great Harwood, England
@bt_uk please can you help me I am losing the will to live trying to get through to you
-
Jess Green
(@JG_JessGreen) reported
from
Bury, England
@btsportmotogp @btsport Racing incident but ended the race for these riders and ruined it for the fans.
-
Dave H
(@soulfulmerlin) reported
from
Clitheroe, England
@jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁
-
✨✨Ti Glover✨✨
(@dizzy_ti) reported
from
Blackburn, England
Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Lee Morson
(@macmorso) reported
@bt_uk please contact me with regard to complaint reference VOL013-537030085981 number is 07814967620. You have failed to deliver broadband service to my new build as promised. Costing me a fortune in data. Having to travel to work as I have no broadband. Not good enough!!
-
Ashley Perry🏴
(@Welsh_Dad90) reported
@bt_uk No, I've got an engineer here, to check what the problem is
-
Kathryn
(@Kathrynwood7) reported
@bt_uk our work BT is down yet can’t find anything on your website. When will York be up and running?
-
Nathan Joseph
(@Natethedog76) reported
@btsport Hello BT I am still awaiting a response to a complaint I made on the 30th of October. Why have I not received a response as yet? This is ridiculous!!
-
Daniel Robin
(@toilet101) reported
@virginmedia your customer service agent today actually advised me to stay with @bt_uk and not to move to Virgin. He refused to take my complaint and hung up on me. I am going to leave reviews everywhere. I'd like a call back today please.
-
Laura Crombie
(@lolcrombie) reported
@bt_uk hi BT. I filled out a form saying I am moving 18/12. Checkout and it says services will be activated on 08/12. I don't want this as I won't have moved then? Please help!
-
Gurs Sehmi
(@GursSehmi) reported
Just got off the phone with the most rude and arrogant person from @BTCare ! Basically told me that I'm writing, and my internet is fine... Then argued with me when I said otherwise. What a d***. I can't wait to leave this company!
-
bunders
(@bunders) reported
Another year, another time the entire @bt_uk network to my parents village has been cut because @OpenreachHelp don’t bury the cable. Except this time a remote community has been cut from landline and internet access during a pandemic and can’t contact them or their neighbours.
-
Sunnŷ Osahñ
(@SunnyOsahn) reported
@GursSehmi @BTCare Wow that sounds like an awful experience. I’ve got to say whenever I’ve called @virginmedia and spoken to their Newcastle team (for my annual renewal haggle) I look forward to the call because they are ridiculously nice! And the BB speed is shamone
-
Lana el diabolo
(@nalamisseb) reported
@bt_uk hello, is anyone answering the phones today? Been waiting for an hour and a half and its kind of boring. Need to cancel an upgrade.