BT (British Telecom) Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Bury, Rossendale District, Nelson and Skipton.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
||
| Bury |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Jacinta Costello
(@CintyC) reported
from
Todmorden, England
@bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work
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Ryan O'Connor
(@RyanMarkOConnor) reported
from
Great Harwood, England
Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Steven Proctor
(@StevenProctor09) reported
from
Mytholmroyd, England
@JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄
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FreakDanceUK
(@FreakDanceUK) reported
from
Blackburn, England
@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
How do I find out when my 12month contract it up with @btsport as I want to cancel instead of it being renewed automatically please
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Victor Yu
(@victoryu88) reported
from
Clayton-le-Dale, England
@tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣
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🏴 james buxton🏴
(@buxton081) reported
from
Burnley, England
@bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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andrea Eddleston
(@andiacc) reported
from
Accrington, England
That's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡
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Dave H
(@soulfulmerlin) reported
from
Clitheroe, England
@jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting
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Andy Trickett
(@mancity187) reported
from
Rawtenstall, England
@bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested
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✨✨Ti Glover✨✨
(@dizzy_ti) reported
from
Blackburn, England
Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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Sophie Townend
(@Ditsy_Soph) reported
from
Brierfield, England
@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport stil waiting to get through to bt sport, get cut off before anyone even answers, no reply on here, no reply on facebook, live chat online not working .. yet stil happy to take my money !! Come on #btsport help your customers out
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport @jonnos32 so only people on the "Flexible" contract can pause it .. so thats actually doing nothing cos that can do that anyway !! cancelling my contract in July when its up !! Very bad customer service from @btsport #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shadow Gabriel
(@ShadowGabriel) reported
Hey @bt_uk can someone take a look at a fault I've raised as my internet is completley down but the fault is logged as "slow internet" not "not working at all" also I think three days for this to be repaired is pathetic.
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Brian Roos
(@brian_roos) reported
@FromLe2 Oopsie, bit of pressure there on @btsport all of a sudden. Poor taste on this segment
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ian goodwin 🇺🇦
(@ian_goodwin66) reported
@bt_uk why is it easy to add services in online accounts, yet you can’t cancel things? £28 for BT Sport (was £5), not even HD, yet when you want to cancel, it’s impossible to get through. Do better please.
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Windyshot
(@Windyshot) reported
Another day with internet troubles, so probably no stream unless it sorta itself out 😭 Been going on for a week now it’s actually ridiculous @bt_uk you need to sort it out. Shouldn’t have to put up with these issues for this long.
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Andrew Shaw
(@AndrewS32704070) reported
@bt_uk What no will answer fault for to report my 86 year old Mum's landline not working? My Dad is very ill in hospital and my Mum has advanced cancer. Please revert.
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ThePositivitree
(@TPositivitree) reported
Hello @BTBusiness @BTCare we’ve been waiting for our phone and broadband to be installed since 3rd September. Having no joy with your agents online, by phone or email. We would like to escalate this as a complaint as it’s now impacting our beneficiaries.
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Emma Monckton
(@elm1968) reported
@btsport PLEASE CONTACT ME BY DIRECT MESSAGE. I WANT TO CANCEL BT SPORTS. I HAVE WASTED HALF MY MORNING TRING TO DO THIS. I WILL CANCEL MY DD AS IT IS IMPOSSIBLE TO GET IN TOUCH WITH YOU.
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John O'Leary
(@JohnOleary83) reported
@btsport Lucy Ward is an awful commentator. Shocking it’s a joke how she commentates on games. Out of her depth. Her man if the match choices are shocking. Casemiro?
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Sheena Davies
(@SouthZeal) reported
@bt_uk My elderly dad’s broadband has broken again after 4 days! That’s over 100 days without service now. Are you waiting for him to change provider so you don’t have to compensate him for this appalling service?
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Jonny Hobbs
(@JDHobbs27) reported
@bt_uk Hi BT, I was told I'd be connected to internet on 20th may, we are 10th October and still not connected, nearly 5 months later. Anyone fancy actually sorting my issues out and getting me online?