BT (British Telecom) Outage Report in Burnley, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (6%)
-
TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Clitheroe, Skipton and Rossendale District.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Clitheroe |
Phone | |
| Skipton |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
-
DAYS OF HORROR PODCAST ⸸
(@dohpods) reported
from
Haslingden, England
Anyone else having issues with #btsport tonight? Watching the United game and it keeps crashing with error code vc011 😡 My internet connection is not the issue here!!
-
Sophie Townend
(@Ditsy_Soph) reported
from
Brierfield, England
@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
-
Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
-
Andy Trickett
(@mancity187) reported
from
Rawtenstall, England
@bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested
-
Richard Ayris
(@richardayris) reported
from
Great Harwood, England
Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt
-
TD Skipton
(@TD_Skipton) reported
from
Skipton, England
@bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.
-
David Fish
(@Rumeigg) reported
from
Clitheroe, England
@bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡
-
Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing
-
Andrew
(@theboytemps) reported
from
Turton, England
@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
-
(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
-
Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!
-
Tim Duckworth
(@TimDuckworth7) reported
from
Bury, England
Why have #BTSport got Owen Hargreaves on as a pundit? ******** relevance has he got? Moved to #Manchester and spent 6 years on the sick.
-
Lee Bardsley
(@Lee70464666) reported
from
Bury, England
@btsport has the worst commentary They are all so boring zzzzzzz
-
AlFi
(@no1AlFielding) reported
from
Haslingden, England
I’ve been growing into @btsport #ashes coverage thus far. Just improved ten fold now the satellite has gone down 👊
-
jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !
-
Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
-
Kirsty H
(@kirstylou77) reported
from
Todmorden, England
Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime
-
Ryan O'Connor
(@RyanMarkOConnor) reported
from
Great Harwood, England
Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
-
(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
-
Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Triadne
(@triadne) reported
@bt_uk Ps, thanks for asking. No idea why you're trying to give customer support to customers of other companies though...
-
Steven McMillan
(@fankle_steve) reported
Very grateful to Lizzie m @bt_uk for resolving a frustrating time with a competitor who didn’t inform me I would need to close an account and they wouldn’t do it automatically. 1st class customer service. See you again soon @bt_uk
-
Tony Brice
(@Darth_Bricey) reported
@bt_uk BT can you help me out here? I've tried using your moving house link that an advisor gave me but got told to ring the 0800 number when I put in postcode. I've been on hold for over 20 mins now waiting for someone to help me sort out my moving and upgrade account.
-
Mila Griebel
(@MilaGriebel) reported
@ColinSkittles @bt_uk This has been happening for years . Our Cllrs dont seem to be intrested, certainly never replied to emails . Are the police intrested ? Kids doing drugs in local parks , where there are far younger children playing . Time to clean up the area and not just the Rubbish problem.
-
Rick Thorpe
(@surviving60five) reported
@btbusinesscare Residential ….. and I’d be most grateful for a customer complaints email address from yourself .. so I can voice my views that occurred when a BT representative changed our package without our consent thus extending contract period with increased charges
-
Andy Stanford-Clark
(@andysc) reported
I think @bt_uk thought an extra router might improve my broken broadband. Nope, still not working. Perhaps I need 3? #sendMoreRouters
-
Johnny Scottish 🇺🇦
(@johnny_scottish) reported
@WildmonkeyUk @bt_uk BT have been increasing costs every year to invest in "future technologies". I live about 200 metres away from the main exchange of my town and get the same result. I literally could run a cat cable in. BT get your **** together.....
-
Sheridan Webb
(@sheridan_webb) reported
@bt_uk Just working through them - no major problem (thankfully - it seems that we're losing 90% of speed between the hub and the wifi
-
Danny Clare 🇪🇺🇮🇪💪🏼🔶 🔨
(@DeeClared) reported
@bt_uk Your company name is on their vehicles, and you have a duty to ensure that their standards are up to scratch. I consider this matter reported, and will not get lost down an online portal reporting wormhole. Over to you.
-
Rick Thorpe
(@surviving60five) reported
@bt_uk Elaine please it’s a simple enough request just supply an email address for your customer complaints department.. Ours is problem that a bt representative caused its gone on for weeks and I feel compelled to vent my frustrations and make a claim for wasted time Many thanks