BT (British Telecom) Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Burnley come from postal codes BB11 and BB10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bury, Colne, Burnley, Rossendale District, Oswaldtwistle, Accrington, Nelson, Skipton, Clitheroe, Blackburn and Bacup.
| City | Problem Type | Report Time |
|---|---|---|
 Bury |
Internet | |
| Colne |
Internet | |
| Burnley |
Internet | |
| Rossendale District |
Internet | |
| Bury |
Wi-fi | |
| Oswaldtwistle |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Ryan O'Connor
(@RyanMarkOConnor) reported
from
Great Harwood, England
Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
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Kirsty H
(@kirstylou77) reported
from
Todmorden, England
Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime
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Sophie Townend
(@Ditsy_Soph) reported
from
Brierfield, England
@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !
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Lee Bardsley
(@Lee70464666) reported
from
Bury, England
@btsport has the worst commentary They are all so boring zzzzzzz
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!
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Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
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Richard Ayris
(@richardayris) reported
from
Great Harwood, England
Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt
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DAYS OF HORROR PODCAST ⸸
(@dohpods) reported
from
Haslingden, England
Anyone else having issues with #btsport tonight? Watching the United game and it keeps crashing with error code vc011 😡 My internet connection is not the issue here!!
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David Fish
(@Rumeigg) reported
from
Clitheroe, England
@bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡
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Tim Duckworth
(@TimDuckworth7) reported
from
Bury, England
Why have #BTSport got Owen Hargreaves on as a pundit? ******** relevance has he got? Moved to #Manchester and spent 6 years on the sick.
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Andy Trickett
(@mancity187) reported
from
Rawtenstall, England
@bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested
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AlFi
(@no1AlFielding) reported
from
Haslingden, England
I’ve been growing into @btsport #ashes coverage thus far. Just improved ten fold now the satellite has gone down 👊
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing
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TD Skipton
(@TD_Skipton) reported
from
Skipton, England
@bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.
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Andrew
(@theboytemps) reported
from
Turton, England
@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JC Allen
(@JCAllen33) reported
@bt_uk I’m not sure how to take a screenshot. Is there any other way you can help me? The dots are purple, red and blue. I don’t have any other devices.
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ANONYMOUS
(@Carl12160416) reported
@bt_uk I've asked to swap to bt months ago .. had an engineer appointment on the 25th he never showed... this is after waiting 4 months for a new cable then a couple days later your asking me to send the equipment back
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Les Cornwell ⚒️ 🇺🇦
(@LestheHammer) reported
@bt_uk just reported a fault with our broadband to BT and told the fault is 'outside your home' and 'You don't need to do anything' Estimated fix time 6pm 2nd September!! In 7 days!! Sounds like BT aren't doing anything either? Maybe time to look for a new provider...
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Sharon Clarke
(@SharonC176) reported
@bt_uk If you could speed up the process that would be amazing. They’re seriously considering cancelling due to the dreadful service!!
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Dan Sutherland
(@DanJSSuth) reported
@bt_uk for a media communications company you're terrible at informing your customers. My bband had been down a week and the only info I have is from contacting you last week. No contact at all since. Was told maybe fixed on the 26/08 but clearly not. Any update for London E4?
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Matty
(@MrBasicx) reported
@bt_uk need help
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christie leigh Smith
(@christieleighSm) reported
@bt_uk The cloud WiFi isn't working on Alcatel phone at yha London central, please fix this problem
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Kelly Lynn Langridge
(@Kelly_lynn82) reported
@bt_uk Patience has gone Nicola. This issue was first raised on the 16th. It’s been two working weeks, and people need to work to get paid. How would BT react to not being paid for 2 weeks? I pay a premium to get a premium service. Right now, I’m not getting what I pay for
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Chris Kettle
(@chriskettle3) reported
@bt_uk That's the problem i didn't get one, hence why I'm asking!
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Ewen
(@KidwawazatEwen) reported
@bt_uk Hi Kelly, 8th 10-12. But let’s get this straight a BT Openreach engineer and not the internal BT tech guy as there is nothing wrong inside the house. it is a line issue