BT (British Telecom) Outage Report in Burnley, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Rossendale District, Nelson, Skipton and Colne.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Wi-fi | |
| Blackburn |
||
| Rossendale District |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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DAYS OF HORROR PODCAST ⸸
(@dohpods) reported
from
Haslingden, England
Anyone else having issues with #btsport tonight? Watching the United game and it keeps crashing with error code vc011 😡 My internet connection is not the issue here!!
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Tony Knowles
(@tonyknowles36) reported
from
Blackburn, England
@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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Andrew
(@theboytemps) reported
from
Turton, England
@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing
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AlFi
(@no1AlFielding) reported
from
Haslingden, England
I’ve been growing into @btsport #ashes coverage thus far. Just improved ten fold now the satellite has gone down 👊
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Richard Ayris
(@richardayris) reported
from
Great Harwood, England
Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt
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Lee Bardsley
(@Lee70464666) reported
from
Bury, England
@btsport has the worst commentary They are all so boring zzzzzzz
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !
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Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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David Fish
(@Rumeigg) reported
from
Clitheroe, England
@bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡
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Kirsty H
(@kirstylou77) reported
from
Todmorden, England
Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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TD Skipton
(@TD_Skipton) reported
from
Skipton, England
@bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.
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Ryan O'Connor
(@RyanMarkOConnor) reported
from
Great Harwood, England
Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
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Tim Duckworth
(@TimDuckworth7) reported
from
Bury, England
Why have #BTSport got Owen Hargreaves on as a pundit? ******** relevance has he got? Moved to #Manchester and spent 6 years on the sick.
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Sophie Townend
(@Ditsy_Soph) reported
from
Brierfield, England
@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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DaveB🇧🇼
(@DaveB_mcfc) reported
@bt_uk Off and on again today and still showing as no resolution date from your online fault tracker.
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Rav
(@covensky) reported
@bt_uk been trying to get through to your call centre as want to cancel my BT broadband, been stuck on hold for 25 minutes so far, any chance my call will be answered ? surely you can employ more staff instead of keeping people waiting
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soup girl
(@queenofslothsss) reported
@bt_uk @WeAreOpenreach @OpenreachHelp how can it go wrong this many times and you just continue to not do anything…BT 4G hubs promised and never delivered. I’m taking my complaint to the communication ombudsman.
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Catherine Booth
(@booth_ca) reported
Hello @bt_uk, we’ve tried numerous times since October to get you to repair our landline and you’ve yet to help. My clinically unwell father is now missing doctors appointments as the hospital can’t phone us. You keep assuring us you’re on top of it, but nothing has happened.
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mymelons
(@omsanddust) reported
@bt_uk Hi, I have been a customer for two years now. But recently, on the app, it's only showing my boiler contract. I have signed out and uninstalled the app, and the reinstalled it. All with no change. Any idea? I currently have a cause open with a person named Paul
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Jones Clouseau
(@Jones_Clouseau) reported
@bt_uk So will you confirm that I can “modify” this service without signing up to another 24 months with BT…
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Mario Carroll
(@MarioCarroll1) reported
When @bt_uk tell you to fix your interent issue using a product you were never given, so you question the contract you were forced into taking and they hang up.... lucky my contracts up and I can leave.. which cancelling with you was by far the smoothest part of this
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Jones Clouseau
(@Jones_Clouseau) reported
@bt_uk Ah.. another “deflected” answer similar to all the answers I had with your agents. How about I cancel this Halo service that does not do what you said it would? I am standing by eagerly for another deflected answer… and a corporate line on cancellation policy…
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Desktop Genie
(@desktopgenie) reported
@bt_uk struggling to get caller ID reactivated on my 87 years old dads landline, and struggling to get any help from your website
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Alex
(@ASidelnyk) reported
@bt_uk nice to see my broadband is down with an estimated fix for midnight tomorrow! Extremely frustrating as I'm WFH this week.