BT (British Telecom) outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Todmorden, and Clitheroe.

City	Problem Type	Report Time
Blackburn	Wi-fi	2 hours ago
Blackburn	Wi-fi	1 day ago
Blackburn	Internet	2 days ago
Blackburn	Internet	3 days ago
Todmorden	Internet	8 days ago
Blackburn	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Jacinta Costello (@CintyC) reported 3 minutes ago from Todmorden, England

  @bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work

• 
  jomufc4ever 💙 (@joguy1967) reported 3 minutes ago from Ramsbottom, England

  How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

• 
  TD Skipton (@TD_Skipton) reported 5 minutes ago from Skipton, England

  @bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 6 minutes ago from Ramsbottom, England

  I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

• 
  Steven Proctor (@StevenProctor09) reported 8 minutes ago from Mytholmroyd, England

  @JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄

• 
  MattH (@matthornby) reported 8 minutes ago from Blackburn, England

  @bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported 13 minutes ago from Burnley, England

  @bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!

• 
  Sophie Townend (@Ditsy_Soph) reported 16 minutes ago from Brierfield, England

  @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

• 
  Sam McCartney (@SamMcCartney) reported 20 minutes ago from Burnley, England

  Person calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣

• 
  AJC (@Gingerclaret) reported 26 minutes ago from Burnley, England

  Just been thinking City are doing well seeing as they are down to 10 men - only just realised the red mark on the score caption indicates the colour of their kit - not a red card. Very confusing @btsport

• 
  AlFi (@no1AlFielding) reported 31 minutes ago from Haslingden, England

  I’ve been growing into @btsport #ashes coverage thus far. Just improved ten fold now the satellite has gone down 👊

• 
  Tony Knowles (@tonyknowles36) reported 31 minutes ago from Blackburn, England

  @jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!

• 
  DAVID MURPHY (@MurphsdDAVID) reported 32 minutes ago from Rawtenstall, England

  Rachel Brown looks abs9lute shit on BT 😒wtf #btsport #brivbly

• 
  Kirsty H (@kirstylou77) reported 32 minutes ago from Todmorden, England

  Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime

• 
  Tracy Harvey (@Pear_shaped30) reported 33 minutes ago from Clitheroe, England

  Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting

• 
  DAYS OF HORROR PODCAST ⸸ (@dohpods) reported 35 minutes ago from Haslingden, England

  Anyone else having issues with #btsport tonight? Watching the United game and it keeps crashing with error code vc011 😡 My internet connection is not the issue here!!

• 
  andrea Eddleston (@andiacc) reported 37 minutes ago from Accrington, England

  That's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡

• 
  FreakDanceUK (@FreakDanceUK) reported 46 minutes ago from Blackburn, England

  @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

• 
  Andrew (@theboytemps) reported 51 minutes ago from Turton, England

  @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

• 
  jackie clarke❤ (@jackieunited) reported 59 minutes ago from Burnley, England

  Yes PSG were the better team but having to listen to the bias commentary from the scouser was the worst bit of the whole match ...@btsport sort yourselves out .... 🔴🔴🔴

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 55 seconds ago

  @stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.

• 
  Tracy Kydd (@injuredcyclist_) reported 2 minutes ago

  @bt_uk Have called them and they can't help me they keep saying to reset the router but fault is outside and I would like it fixed as bt broke it so please fix it

• 
  Tru Benjamin (@TruTruThinks) reported 4 minutes ago

  @WeAreOpenreach @btbusinesscare @BTBusiness appalling breach of service. 4 dates have now passed where we were told broadband would be fixed. BT seem to think this is acceptable as 'it's subject to change' How are we supposed to run a business with no comms!! 4 weeks & counting

• 
  ems7 (@ems7) reported 8 minutes ago

  @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.

• 
  Sam R (@maz558) reported 13 minutes ago

  @bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!

• 
  Asif Rana (@HounslowParking) reported 15 minutes ago

  @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

• 
  Paul stagg (@Staggly) reported 21 minutes ago

  @Nigelh7n @bt_uk it’s affecting be so many people and they can’t fix it - we all need to push for compensation

• 
  Sebastian Colt (@Red_Rescue) reported 23 minutes ago

  @bt_uk Speaking to support on the phone anecdotally this seems to be a significant problem. I think the scale of it can be tracked by how many calls last less that a few seconds (due to dead air) or how many pin numbers are requested but not used. (as they are not supplied in time)

• 
  Adam Darke (@adarkelimited) reported 26 minutes ago

  @dedmans @bt_uk Cannot be worse than BT. Impossible. Their customer service and levels of competency are off the charts appalling. No idea how they even run a business.

• 
  David Sinfield (@omotforest) reported 27 minutes ago

  Dear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.