BT (British Telecom) outages and service status in Burnley, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Burnley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (73%)
- Total Blackout (20%)
- Wi-fi (7%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Skipton, and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
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Internet | 17 days ago |
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Blackburn
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Total Blackout | 20 days ago |
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Blackburn
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Internet | 20 days ago |
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Blackburn
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Internet | 20 days ago |
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Blackburn
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Total Blackout | 21 days ago |
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Blackburn
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Internet | 22 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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David Fish (@Rumeigg) reported from Clitheroe, England@bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡
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Andrew (@theboytemps) reported from Turton, England@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
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FreakDanceUK (@FreakDanceUK) reported from Blackburn, England@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Richard Ayris (@richardayris) reported from Great Harwood, EnglandAltbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt
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MattH (@matthornby) reported from Blackburn, England@bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday
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jackie clarke❤ (@jackieunited) reported from Burnley, EnglandYes PSG were the better team but having to listen to the bias commentary from the scouser was the worst bit of the whole match ...@btsport sort yourselves out .... 🔴🔴🔴
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Anthony (@AnthonyHeys) reported from Rawtenstall, England@NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀
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🏴 james buxton🏴 (@buxton081) reported from Burnley, England@bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!
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Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, EnglandCould it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
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Tony Knowles (@tonyknowles36) reported from Blackburn, England@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, EnglandWorth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting
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Victoria Haworth (@pinky61) reported from Great Harwood, England@bt_uk please can you help me I am losing the will to live trying to get through to you
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Dave H (@soulfulmerlin) reported from Clitheroe, England@jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁
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Steven Proctor (@StevenProctor09) reported from Mytholmroyd, England@JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄
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Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, EnglandI've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England@fowl_original @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I think Sky were still smarting from the loss of PPV sales when the Network was released in the UK just weeks into a 5 year deal.
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Sam McCartney (@SamMcCartney) reported from Burnley, EnglandPerson calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣
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TD Skipton (@TD_Skipton) reported from Skipton, England@bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.
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Matty (@Mb27p_EU) reported from Burnley, EnglandAnyone else having problems with wired internet with @bt_uk recently? 5/6 times it’s stopped my download today, loss connection twice on Monday, it’s never been this bad?
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Andy Trickett (@mancity187) reported from Rawtenstall, England@bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sem Essessi (@SemiEssessi) reported@bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.
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patrick mcgill (@_mowgli73) reported@bt_uk wifi is dropping to ridiculously slow levels ( 2.4mbps). Contract has just run out....coincidence? Tried to do an online check and your online service is down. Shocking
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Mike Seaton (@mikeseat) reported@bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls
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Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported@bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.
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Steve 💙💚🏴 (@Superfx101) reportedHello As an existing customer, I thought I was supposed to be offered what new customers are offered, but the cheapest renewal is £15 more than what a new customer is offered. Please can you clarify, thank you @Ofcom @bt_uk
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The Emperor Son (@TheEmperorSon) reportedHay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.
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Sem Essessi (@SemiEssessi) reported@bt_uk learn how to manage an account database. not being able to change the e-mail address back when you changed it in error... thats some high school level computer problem, not a real one in the real world for a megacorp.
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Luanne Woodward (@Lu_Woo79) reported@bt_uk Issues with “customer service” You sent a renewal, the price is too high I want to cancel (give notice) 2 HOURS on a chat only to be told I’m too early for notice?? Why isn’t this being brought to my attention when I stated the cancellation date? Very frustrated 😤
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RichNotRich (@sideangleballs) reported@bt_uk @btbusinesscare @BTBusiness Broadband down all morning. Constantly being told there are no faults is not helping me get online. Help please 🙏
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Roibeard Mhuiris (@RMhuiris) reported@JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more insane, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner), had their complaints rejected and told me to do so. There was nothing further they could/would do.