BT (British Telecom)

BT (British Telecom) Outage Report in Burnley, Lancashire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burnley, Lancashire, England 12/07/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burnley, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Rossendale District, Nelson and Skipton.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

  • cdyer291 Craig Dyer (@cdyer291) reported from Bury, England

    When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?

  • richardayris Richard Ayris (@richardayris) reported from Great Harwood, England

    Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt

  • matthornby MattH (@matthornby) reported from Blackburn, England

    @bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday

  • TimDuckworth7 Tim Duckworth (@TimDuckworth7) reported from Bury, England

    Why have #BTSport got Owen Hargreaves on as a pundit? ******** relevance has he got? Moved to #Manchester and spent 6 years on the sick.

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • theboytemps Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

  • TD_Skipton TD Skipton (@TD_Skipton) reported from Skipton, England

    @bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.

  • dohpods DAYS OF HORROR PODCAST ⸸ (@dohpods) reported from Haslingden, England

    Anyone else having issues with #btsport tonight? Watching the United game and it keeps crashing with error code vc011 😡 My internet connection is not the issue here!!

  • Rumeigg David Fish (@Rumeigg) reported from Clitheroe, England

    @bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡

  • kirstylou77 Kirsty H (@kirstylou77) reported from Todmorden, England

    Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!

  • tonyknowles36 Tony Knowles (@tonyknowles36) reported from Blackburn, England

    @jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

  • Ditsy_Soph Sophie Townend (@Ditsy_Soph) reported from Brierfield, England

    @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

  • no1AlFielding AlFi (@no1AlFielding) reported from Haslingden, England

    I’ve been growing into @btsport #ashes coverage thus far. Just improved ten fold now the satellite has gone down 👊

  • Lee70464666 Lee Bardsley (@Lee70464666) reported from Bury, England

    @btsport has the worst commentary They are all so boring zzzzzzz

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gozzand AJG (@gozzand) reported

    @bt_uk my landline phone isnt working, whatever i dial i get a constant beeeep, i cant log into my bt accounts as goes to 2 factor aut. and no passcode is coming to my email address? internet is still working, strangely, need help urgent

  • anand322 Anand (@anand322) reported

    @bt_uk Absolutely useless at resolving an error. Broadband down since 24th. The support staff have been trying to book an appointment with no luck due to system faults. No call backs, no updates and a FTTP supposedly the fastest 900 Mbps connection has gone down to 0 Mbps

  • NDTyler_VI Neil Tyler (@NDTyler_VI) reported

    Just watching #PoundLand on @btsport and I never realised the Bridge used to have a barbed wire, electrified fence! 👀 I knew the 80s were bad, just not that bad

  • Lyn6H Lyn (@Lyn6H) reported

    @bt_uk Received text and voicemail today " Another customer wants to take over the phone line at your address..................... call 0800 500 288 . Is this a scam please or something I need to take action over?

  • workssmoggycat Chris Nichol (@workssmoggycat) reported

    @bt_uk @Dave_CL_Clarke My service is down also but I can't report it as I don't know my landline number! The hub is stuck on the orange light

  • Advoftractorboy Graeme Brooke (@Advoftractorboy) reported

    @bt_uk @BTCare angry doesn’t describe fact my 89yr old mum without phone which is her only lifeline for second time in week. Trying to get urgent call out to fix more effort than getting blood out of a stone. Quick enough with your extortionate bills though

  • lalaladawson Bryce (@lalaladawson) reported

    @bt_uk That’s who I’ve been on the phone to Dee, apparently anyway. After speaking to 5 different advisors today and attempting to raise a complaint, which I was told would be closed straight away as resolved I got no further forward!

  • bjdasilvagrave Ben da Silva Grave (@bjdasilvagrave) reported

    @virginmedia considering how much you charge for your services. It is surprising that technical support doesn't operate 24hrs like @skytv and @bt_uk and all you are left with in the middle of the night is your automated system that isn't very helpful.

  • bkpriv0 SanchoSzn (@bkpriv0) reported

    @MrDragonfyr @bt_uk Such a **** time for it to cut out ffs

  • richard37736541 richard Dunbar (@richard37736541) reported

    @btsport why is your uploading of WWE smackdown so bad? For something that finished at 3am, to not have it available at 8am is bad considering I pay £30 a month to watch this. Almost every week there is issues with WWE on BT sport now, it's a joke