BT (British Telecom) Outage Report in Burnley, Lancashire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Nelson, Skipton and Colne.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Wi-fi | |
| Blackburn |
Total Blackout | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing
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Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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Sophie Townend
(@Ditsy_Soph) reported
from
Brierfield, England
@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !
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Lee Bardsley
(@Lee70464666) reported
from
Bury, England
@btsport has the worst commentary They are all so boring zzzzzzz
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Andy Trickett
(@mancity187) reported
from
Rawtenstall, England
@bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Jacinta Costello
(@CintyC) reported
from
Todmorden, England
@bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting
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Richard Ayris
(@richardayris) reported
from
Great Harwood, England
Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt
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Ryan O'Connor
(@RyanMarkOConnor) reported
from
Great Harwood, England
Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
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David Fish
(@Rumeigg) reported
from
Clitheroe, England
@bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡
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Kirsty H
(@kirstylou77) reported
from
Todmorden, England
Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!
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Andrew
(@theboytemps) reported
from
Turton, England
@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Richards
(@NewSchoolEmail) reported
After 8 days of no service, 1500 homes in Basingstoke are just starting to find out that @bt_uk have not automatically applied the £42 of credit they are owed. How forgetful. Perhaps some complaints to #OFCOM will help "jog their memories" ?
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LaurenceMarks
(@laurencemarks64) reported
@bt_uk Spotting the scams isn't too much of an issue.. its the fact that I get at least one a day. Surely you can track and stop them..
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Sharkey Ward
(@Sharkeyreal) reported
@bt_uk No. I signed up a few months ago (before essentials) for a ‘Halo’ account. I had a reduced fee as a long term customer. Times are now much harder and ‘essentials’ would help financial survival.Refusing to change my account to ‘Essentials’ put corporate profit above all!
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Marie Houghton
(@MarieHoughton) reported
@bt_uk I've literally been waiting in all day since 8 am. I realise that it is a 3rd party who manages installations but it has not been a good service so far & doesn't reflect well on BT
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TeeWhy
(@BLiss2Fresh) reported
@LosBlancos_Live Most stupid pundits ever , @btsportfootball @btsport is a disgrace to sports as a whole
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Richard
(@Richard270368) reported
@bt_uk is there a broadband outage in Cromer, Norfolk?
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Invisible Elf
(@InvisibleElf) reported
@bt_uk No, the issue is not in hand. I have asked for a call from a senior member of staff, but I’m still waiting. On what planet is 5 days an acceptable period to wait when I work remotely? Will BT pay me 5 days pay while I can’t work?
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Kirsty Marshall
(@Kirst_M90) reported
@bt_uk disgusting service! My elderly grandad, who is on oxygen, has been without a phone line since Sunday evening! He has no mobile phone - and we were promised someone would fix it in 24hours. It’s now Weds eve and still not fixed - apparently coming tomorrow.
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GTA KING ➐
(@ikojv) reported
@bt_uk FIX YOUR ****
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David Murphy
(@schwuk) reported
Bought and paid for @bt_uk #btwifi, but the service has been useless today. Connection constantly dropping and requiring re-authentication. #useless