BT (British Telecom) Outage Report in Burnley, Lancashire, England
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The latest reports from users having issues in Burnley come from postal codes BB12 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Burnley, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Burnley, Clitheroe, and Skipton.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
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Internet | 3 days ago |
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Blackburn
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Internet | 4 days ago |
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Blackburn
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Internet | 4 days ago |
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Blackburn
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Internet | 11 days ago |
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Blackburn
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11 days ago | |
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Blackburn
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11 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Richard Ayris (@richardayris) reported from Great Harwood, EnglandAltbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt
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🏴 james buxton🏴 (@buxton081) reported from Burnley, England@bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!
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Andrew (@theboytemps) reported from Turton, England@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
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Graham Burton (@TruckSM24) reported from Blackburn, England@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, EnglandUpgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk
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FreakDanceUK (@FreakDanceUK) reported from Blackburn, England@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Dave H (@soulfulmerlin) reported from Clitheroe, England@jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, EnglandWorth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting
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Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, EnglandCould it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
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Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, EnglandI've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, EnglandHow quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !
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Victor Yu (@victoryu88) reported from Clayton-le-Dale, England@tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣
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DAYS OF HORROR PODCAST ⸸ (@dohpods) reported from Haslingden, EnglandAnyone else having issues with #btsport tonight? Watching the United game and it keeps crashing with error code vc011 😡 My internet connection is not the issue here!!
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David Fish (@Rumeigg) reported from Clitheroe, England@bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡
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Jacinta Costello (@CintyC) reported from Todmorden, England@bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work
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Andy Trickett (@mancity187) reported from Rawtenstall, England@bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested
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Steven Proctor (@StevenProctor09) reported from Mytholmroyd, England@JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄
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Kirsty H (@kirstylou77) reported from Todmorden, EnglandHad the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime
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TD Skipton (@TD_Skipton) reported from Skipton, England@bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.
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Sophie Townend (@Ditsy_Soph) reported from Brierfield, England@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Gibson (@gibbynufc) reportedHow does Michael Owen keep getting a gig as a pundit? He’s a ******* idiot and Mr ******* obviously #btsport
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Carl🏴 (@carlschoice) reported@btsport why does your app on tv buffer all the time people paying money for this , and no it’s not my internet no other app has this issue
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Siobhàn Gordon (née Barry) (she/her) (@SiobhanGordon) reported@bt_uk Sent you a PM as still concerned you have not again fixed my elderly fathers BT TV & wifi issue (4 weeks without any TV) but instead your team in Ireland keep phoning trying to sell him products he doesn’t need. Fed up now & awful treatment. Do you care? ring me # in PM 📲
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Adam M (@adzy_90) reported“Made in South Africa” just sack this this idiot @btsport please
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Mick C ⭐️⭐️ (@monkeymoots) reported@bt_uk exactly how thick do your advisors have to be? 6 weeks of broadband dropouts and 5 engineers visits. After a phone call today after saying a supervisor would call me. Just received an email. We've now closed your complaint. Your reference number is VOL013-763050893250.
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Arran ⭐️⭐️ (@CFCArran) reported@bt_uk why is your internet so ****
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Mick C ⭐️⭐️ (@monkeymoots) reported@bt_uk Your advisor Mona, refused to put me on to a supervisor or team leader, said I have to wait 72 hours for a callback. 30 minutes later she close the complaint. Amateurish is not the word @bt_uk @Ofcom
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Marcus (@mgblfc) reportedHahahahahahaha that should shut up this awful commentary team #btsport #ChelseaRealMadrid
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Rupert Pontin (@RupertPontin) reported@SkyUK I want to cancel my contract. I have been unsuccessful in contacting you as you are too busy to respond or talk to me. My bill has almost doubled in 2 years. Love the TV service, not the price. Help me cancel!! What do I have to do !! It was easier to cancel @bt_uk
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Melanie Hall (@mhall113) reportedNo internet for over 7 days now. Every day I have been told tomorrow we will re connect you. That has not happened. Customer service at BT do not care about their customers! They have been rude and unprofessional Phillip Jansen what do say? @bt_uk @BTCare @BTGroup