BT (British Telecom)

BT (British Telecom) Outage Report in Burnley, Lancashire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burnley, Lancashire, England 02/16/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burnley, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Rossendale District, Skipton and Clitheroe.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

  • no1AlFielding AlFi (@no1AlFielding) reported from Haslingden, England

    I’ve been growing into @btsport #ashes coverage thus far. Just improved ten fold now the satellite has gone down 👊

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

  • tonyknowles36 Tony Knowles (@tonyknowles36) reported from Blackburn, England

    @jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!

  • dohpods DAYS OF HORROR PODCAST ⸸ (@dohpods) reported from Haslingden, England

    Anyone else having issues with #btsport tonight? Watching the United game and it keeps crashing with error code vc011 😡 My internet connection is not the issue here!!

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • Rumeigg David Fish (@Rumeigg) reported from Clitheroe, England

    @bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡

  • TD_Skipton TD Skipton (@TD_Skipton) reported from Skipton, England

    @bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.

  • Ditsy_Soph Sophie Townend (@Ditsy_Soph) reported from Brierfield, England

    @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

  • kirstylou77 Kirsty H (@kirstylou77) reported from Todmorden, England

    Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime

  • cdyer291 Craig Dyer (@cdyer291) reported from Bury, England

    When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?

  • theboytemps Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!

  • TimDuckworth7 Tim Duckworth (@TimDuckworth7) reported from Bury, England

    Why have #BTSport got Owen Hargreaves on as a pundit? ******** relevance has he got? Moved to #Manchester and spent 6 years on the sick.

  • RyanMarkOConnor Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

  • richardayris Richard Ayris (@richardayris) reported from Great Harwood, England

    Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt

  • Lee70464666 Lee Bardsley (@Lee70464666) reported from Bury, England

    @btsport has the worst commentary They are all so boring zzzzzzz

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • motoringjourno Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England

    @PhillTromans @bt_uk I told @bt_uk that I would never use it for broadband ever again. By far the worst customer service I've ever had. It literally couldn't pay me to use its services again; life's just too short to battle a corporate entity that doesn't give a shit on any level.

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • Msx1234Michael michael (@Msx1234Michael) reported from Mossley, England

    @bt_uk I am trying to find out if they is a problem in my has the app my bt say problems with phoneline and broadband can anyone tell me. When this is going to be sorted out has I am trying to run a speed test

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • JollyCricketers The Jolly Cricketers (@JollyCricketers) reported from Seer Green, England

    @btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints

  • joolsmc Cllr Julie McKenzie 🎗 (@joolsmc) reported from Oban, Scotland

    Hello again @btbusinesscare - the issues with the phones at the Family Mediation service are still not resolved. They’d greatly appreciate your further support on this ....

  • Msx1234Michael michael (@Msx1234Michael) reported from Mossley, England

    @BTCare I have looked at the link and it comes up with this message. But this Problem reported Reported Wed 14/08/2019 at 01:07 AM Expected completion Fri 30/08/2019 at 06:00am can check on this

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • thekconsultancy thekastriconsultancy (@thekconsultancy) reported from Edinburgh, Scotland

    appalling attitude from @bt_uk supposed final resolution manager. Stayed for third year with new contract and completely lied to by agents/no calls back as promised and last £100 - not good enough!