BT (British Telecom)

BT (British Telecom) Outage Report in Burnley, Lancashire, England

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The latest reports from users having issues in Burnley come from postal codes BB12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burnley, Lancashire, England 03/13/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burnley, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Burnley, Clitheroe, Skipton and Rossendale District.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • CintyC Jacinta Costello (@CintyC) reported from Todmorden, England

    @bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work

  • StevenProctor09 Steven Proctor (@StevenProctor09) reported from Mytholmroyd, England

    @JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

  • JG_JessGreen Jess Green (@JG_JessGreen) reported from Bury, England

    @btsportmotogp @btsport Racing incident but ended the race for these riders and ruined it for the fans.

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport stil waiting to get through to bt sport, get cut off before anyone even answers, no reply on here, no reply on facebook, live chat online not working .. yet stil happy to take my money !! Come on #btsport help your customers out

  • pinky61 Victoria Haworth (@pinky61) reported from Great Harwood, England

    @bt_uk please can you help me I am losing the will to live trying to get through to you

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @bt_uk @MikeAubury Read this as: Whenever we feel we can fleece customers by holding big events to random behind a 2nd paywall, we will. Forget that customer already pay a premium to receive BT Sports, because we couldn't give a shit.

  • victoryu88 Victor Yu (@victoryu88) reported from Clayton-le-Dale, England

    @tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣

  • SamMcCartney Sam McCartney (@SamMcCartney) reported from Burnley, England

    Person calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    How do I find out when my 12month contract it up with @btsport as I want to cancel instead of it being renewed automatically please

  • buxton081 🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported from Burnley, England

    @bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!

  • andiacc andrea Eddleston (@andiacc) reported from Accrington, England

    That's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡

  • AnthonyHeys Anthony (@AnthonyHeys) reported from Rawtenstall, England

    @NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀

  • soulfulmerlin Dave H (@soulfulmerlin) reported from Clitheroe, England

    @jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁

  • dizzy_ti ✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, England

    Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport @jonnos32 so only people on the "Flexible" contract can pause it .. so thats actually doing nothing cos that can do that anyway !! cancelling my contract in July when its up !! Very bad customer service from @btsport #btsport

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • I_am_Contented ♥♡☆Jo on the Boat ☆♡♥ (@I_am_Contented) reported

    @justpootlin @bt_uk Ours is working, but slow at times :-(

  • hassledHstylist MissLeanne (@hassledHstylist) reported

    @bt_uk absolutely DISGUSTED with the cancellation fee I was just given. After being a customer of yours for nearly 20years and explaining the only reason why I’m HAVING to cancel…. Shocked doesn’t even cover it!! 🤬

  • CraigSankey Craig Sankey (@CraigSankey) reported

    @bt_uk Thanks Eamon. The status has said the same since yesterday evening "Sorry we can't provide a fix date at the moment. Please check again later." When can we expect an update?

  • micha49maa MichaelA🇺🇦🇬🇧 (@micha49maa) reported

    @SketchLisa @BTCare A further point the problem might not be on your property in My case they ended up digging up the road some 2500 yards away where they found s problem with some cables

  • PutinIsPoison Lock Up Palestinian Terrorists (@PutinIsPoison) reported

    Your price increases are excrement @bt @btsport . 10 % when inflation is 6 pct. **** u. Will not renew

  • DAWS0N__ Daws (@DAWS0N__) reported

    @bt_uk hi my WiFi has gone down, can this be looked into plz

  • new_sp_gamer New SP Adventurer (@new_sp_gamer) reported

    scenario ... i join BT Internet ... i attempt to change the bill day to align all my bills ... theres an error and it never changes i call @bt_uk who change it for me (they actually didn't) i call again to be told i will get a call back as there is an issue changing the date

  • JeniFurry Jeni Lowe (@JeniFurry) reported

    @bt_uk @EE as a current customer of both I was look to upgrade my sim only contract yet your deals are not available to me as an existing EE customer? Why? #badservice #noloyalty

  • matt149852 Matt Wells (@matt149852) reported

    @btbusinesscare Our business is now at 10 weeks without a working phoneline! All your customer team seem to do is email one another rather than actually ringing people up and sorting this issue out.

  • lpljimbo lpljimbo (@lpljimbo) reported

    @bt_uk Been a customer for less than a month, not even connected yet, and had nothing but problems and lied to by your Sales team. Had install date of 22nd April, you made me re-place the order but said you could still install on 22nd April and would amend it, I now find out...