BT (British Telecom) outages and service status in Burnley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Burnley, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 9, 7:45 PM GMT+1.
- Internet (57%)
- Wi-fi (20%)
- E-mail (13%)
- Total Blackout (10%)
The latest reports from users having issues in Burnley come from postal codes BB12 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Nelson, Skipton, Burnley, Accrington, Todmorden, and Clitheroe.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Total Blackout | 18 hours ago |
|
Blackburn
|
Wi-fi | 19 hours ago |
|
Blackburn
|
Wi-fi | 2 days ago |
|
Blackburn
|
Internet | 2 days ago |
|
Nelson
|
4 days ago | |
|
Skipton
|
5 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Anthony (@AnthonyHeys) reported from Rawtenstall, England@NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀
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Sam McCartney (@SamMcCartney) reported from Burnley, EnglandPerson calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣
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✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, EnglandUpgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk
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Graham Burton (@TruckSM24) reported from Blackburn, England@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, EnglandWorth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting
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Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, EnglandCould it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
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jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, EnglandHow quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !
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Andrew (@theboytemps) reported from Turton, England@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
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Richard Ayris (@richardayris) reported from Great Harwood, EnglandAltbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt
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'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England@virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double
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DAVID MURPHY (@MurphsdDAVID) reported from Rawtenstall, EnglandRachel Brown looks abs9lute shit on BT 😒wtf #btsport #brivbly
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David Fish (@Rumeigg) reported from Clitheroe, England@bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡
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AlFi (@no1AlFielding) reported from Haslingden, EnglandI’ve been growing into @btsport #ashes coverage thus far. Just improved ten fold now the satellite has gone down 👊
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Sophie Townend (@Ditsy_Soph) reported from Brierfield, England@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
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Dave H (@soulfulmerlin) reported from Clitheroe, England@jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁
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FreakDanceUK (@FreakDanceUK) reported from Blackburn, England@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Victoria Haworth (@pinky61) reported from Great Harwood, England@bt_uk please can you help me I am losing the will to live trying to get through to you
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Jacinta Costello (@CintyC) reported from Todmorden, England@bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work
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Victor Yu (@victoryu88) reported from Clayton-le-Dale, England@tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣
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Matty (@Mb27p_EU) reported from Burnley, EnglandAnyone else having problems with wired internet with @bt_uk recently? 5/6 times it’s stopped my download today, loss connection twice on Monday, it’s never been this bad?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Smith (@Simoncitizen) reported@Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?
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Sian (@SianElin_PT73) reported@bt_uk Not able to do this as I have no phone signal-hence need internet.
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🐧 Me Might be Animal! 🐧 (@me_not_animal) reported@bt_uk Customer without a working phone line due to the upgrade to digital voice!
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Dave Kendall (@DaveKendallPho1) reported@bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.
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Broden 🇬🇧♿✝️ (@Gavtaraysin) reported@bt_uk I can't get in my account because of your pass code system is sending out multiple pass codes which neither work, and now it says to wait or cancel. Cancelling does nothing to fix the problem. How long do I have to wait until the pass code system resets?
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Berni (@BikerBerni) reported@HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.
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GM (@Giseldi1) reported@bt_uk how you guys accumulate the most retarded customer service agents in the world is genuinely impressive
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Faye Carter (@FayeLcarter) reported@bt_uk @bt_uk you've now sent me a text to say complaint closed with no way of even finding how to reply to the initial complaint YOU raised. I now have a WiFi extender, upgraded fibre broadband with instructions for a Smart Hub 3. Do I have a smart hub 3? Nope.
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Kevin Gallagher (@Kevin9Gallagher) reported@bt_uk terrible service, internet down for 2 days, they said an engineer would come out, engineer rang me tells me he will be out Weds 9am never showed up. Awaiting a new router now. At least keep me updated BT. Thinks it's a new provider time.
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Janette King (@jannycat) reported@bt_uk Is there a widespread issue with BT email access today? Unable to login and I need to access my emails.