BT (British Telecom) Outage Report in Burnley, Lancashire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Skipton, Clitheroe, Bury, Rossendale District and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Skipton |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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David Fish
(@Rumeigg) reported
from
Clitheroe, England
@bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡
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Andrew
(@theboytemps) reported
from
Turton, England
@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Kirsty H
(@kirstylou77) reported
from
Todmorden, England
Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime
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AlFi
(@no1AlFielding) reported
from
Haslingden, England
I’ve been growing into @btsport #ashes coverage thus far. Just improved ten fold now the satellite has gone down 👊
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing
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Matty
(@Mb27p_EU) reported
from
Burnley, England
Anyone else having problems with wired internet with @bt_uk recently? 5/6 times it’s stopped my download today, loss connection twice on Monday, it’s never been this bad?
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Tim Duckworth
(@TimDuckworth7) reported
from
Bury, England
Why have #BTSport got Owen Hargreaves on as a pundit? ******** relevance has he got? Moved to #Manchester and spent 6 years on the sick.
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Lee Bardsley
(@Lee70464666) reported
from
Bury, England
@btsport has the worst commentary They are all so boring zzzzzzz
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MattH
(@matthornby) reported
from
Blackburn, England
@bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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Richard Ayris
(@richardayris) reported
from
Great Harwood, England
Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !
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TD Skipton
(@TD_Skipton) reported
from
Skipton, England
@bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.
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Sophie Townend
(@Ditsy_Soph) reported
from
Brierfield, England
@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
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Tony Knowles
(@tonyknowles36) reported
from
Blackburn, England
@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
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DAYS OF HORROR PODCAST ⸸
(@dohpods) reported
from
Haslingden, England
Anyone else having issues with #btsport tonight? Watching the United game and it keeps crashing with error code vc011 😡 My internet connection is not the issue here!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Clifton Watson
(@guycwatson67) reported
@bt_uk I have had no internet or landline for 10 days now in Bristol BS9 ... Sky have advise me ments a BT Openreach outage... no one seems to be able@to tel me what this problem is and when it will be fixed? Please can someone help. It’s totally unacceptable
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Dave
(@whoamidoyouknow) reported
@bt_uk I duly received the call at 10am. After 40 fruitless minutes, it transpires that the caller was not the promised Tier 2 email expert but rather the umpteenth 1st line generalist that I've spoken to during this never ending farce. Still no email access after 11 days. 🙄🙄🙄
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❏₊ ✦┊jan┊✦ ₊❏
(@milkuteaa1) reported
@bt_uk can u fix ur wifi bc it’s completely gone out and i’m gonna lose my match and getting a ban because of this and it wont come back on 😐
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Michael Turner
(@mturner1961) reported
@gscalise @bt_uk Mine seemed to be down across midnight here in Preston, Lancashire then it came back at about 0145 after I went to the main socket, plugged/unplugged having done the same at the hub numerous times. Coincidence or not, it’s back.
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mood
(@000mood000) reported
@bt_uk Annel you’re gonna have to help me here what does BT stand for
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Simon Miller
(@simonfgmiller) reported
@bt_uk Yes, but it’s not fixed - that’s the problem. You guys do your best, as do the call centre folk, we’ve had repeat visits from Openreach engineers - but the problem is never solved.
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cryptografic
(@Cryptografic) reported
@BBCBreakfast @bt_uk will not be paying more for a crap service, BT do not deliver Fiber to the house, only the exchange.
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Sue Duris
(@SueDuris) reported
Boy everyone in the village said get @bt_uk - 3 days still with no service. I’m so thrilled that #CX and #CustomerService mean something in the #UK, she said sarcastically.
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Mark Loveridge
(@markloveridge) reported
@bt_uk My parents internet and phone lines have been down for a week. They have no mobile reception at home and you cannot give a date to fix other than weeks or months? Do you think this is acceptable?
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Reve4rewop
(@reve4rewop) reported
@btsport WTF is going on with your AFL feed this morning?