BT (British Telecom) Outage Report in Burnley, Lancashire, England
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The latest reports from users having issues in Burnley come from postal codes BB12 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Burnley, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Burnley, Clitheroe, and Skipton.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
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Internet | 23 hours ago |
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Blackburn
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Internet | 2 days ago |
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Blackburn
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Internet | 2 days ago |
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Blackburn
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Internet | 9 days ago |
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Blackburn
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9 days ago | |
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Blackburn
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9 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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FreakDanceUK (@FreakDanceUK) reported from Blackburn, England@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Jacinta Costello (@CintyC) reported from Todmorden, England@bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work
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Dave H (@soulfulmerlin) reported from Clitheroe, England@jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁
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Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, EnglandI've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, EnglandCould it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
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'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England@bt_uk @MikeAubury Read this as: Whenever we feel we can fleece customers by holding big events to random behind a 2nd paywall, we will. Forget that customer already pay a premium to receive BT Sports, because we couldn't give a shit.
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, EnglandWorth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting
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Andy Trickett (@mancity187) reported from Rawtenstall, England@bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested
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Victor Yu (@victoryu88) reported from Clayton-le-Dale, England@tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣
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Graham Burton (@TruckSM24) reported from Blackburn, England@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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andrea Eddleston (@andiacc) reported from Accrington, EnglandThat's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡
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'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England@virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double
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Sophie Townend (@Ditsy_Soph) reported from Brierfield, England@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
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Steven Proctor (@StevenProctor09) reported from Mytholmroyd, England@JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄
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Victoria Haworth (@pinky61) reported from Great Harwood, England@bt_uk please can you help me I am losing the will to live trying to get through to you
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Sam McCartney (@SamMcCartney) reported from Burnley, EnglandPerson calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣
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Anthony (@AnthonyHeys) reported from Rawtenstall, England@NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀
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Kirsty H (@kirstylou77) reported from Todmorden, EnglandHad the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime
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✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, EnglandUpgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk
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🏴 james buxton🏴 (@buxton081) reported from Burnley, England@bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Banton 💙 (@natalie_banton) reportedWhy is that every time @bt_uk do work in your street, they inadvertently mess up your phone line..? It was fine this morning and now it’s not and we’ve been told it will be up to five days to fix it which is ridiculous when they probably caused the issue! 😠
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Lloyd Jackson (@lloydyyyyj) reported@SkintDad @bt_uk @KCOMhome People seem to have either no issues, or no end of issues with KCOM. Ours was good at first but over time it has slowed significantly, and that’s a similar experience to most of my friends and family.
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Jay Maltby (@JayMaltby2) reported@bt_uk Hi, I’m not a BT customer but want to complain about a BT employee / agent. How do I do this?
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Goblin Vibes (@SherlocoATP) reported@bt_uk You ask me to DM, don't reply, but instead sending me a text to call back on the 19th and don't reply because you won't see the response. Outstanding customer service when you are so 8 days late on delivering your service
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caroline 💙 (@caroline_B52) reported@SkintDad @bt_uk Ummm my grandad had I think 12 siblings so you never know.
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Molorobo (@Molorobo1) reported@bt_uk can someone please please sort out our broadband? We have been without now for over 5 weeks. 5 weeks! We've spent hours on the phone trying to sort it and it's just one excuse after another. Shameful service from @bt_uk so far.
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Sarah Price (@Sarah_72P) reported@richardosman The reality is you never get to log in to @btsport but they charge you anyway!
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Rich John (@richjohn122) reportedVery poor experience dealing with @bt_uk - loyalty department conversation over the phone has been incredibly frustrating and the customer service shocking. Not good enough.
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John Quinn (@hamble_123) reported@bt_uk I need to register my Lasting Power of Attorney with you for an elderly relative who is a BT customer. Where do I email the large document to? It would be very un-green to have to print and post it to you –all the other companies have given me an email address to send to.
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Jay Dickens (@JayD7861) reported@bt_uk leaving BT and would like to know if I’ll get charged for not sending back my box. Can’t find any details on when my contact was last renewed to find out. Can someone help please?