BT (British Telecom) Outage Report in Burnley, Lancashire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Skipton, Clitheroe, Bury and Rossendale District.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Phone | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport stil waiting to get through to bt sport, get cut off before anyone even answers, no reply on here, no reply on facebook, live chat online not working .. yet stil happy to take my money !! Come on #btsport help your customers out
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✨✨Ti Glover✨✨
(@dizzy_ti) reported
from
Blackburn, England
Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk
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Dave H
(@soulfulmerlin) reported
from
Clitheroe, England
@jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁
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Ryan O'Connor
(@RyanMarkOConnor) reported
from
Great Harwood, England
Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Jacinta Costello
(@CintyC) reported
from
Todmorden, England
@bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work
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FreakDanceUK
(@FreakDanceUK) reported
from
Blackburn, England
@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting
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Victor Yu
(@victoryu88) reported
from
Clayton-le-Dale, England
@tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!
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Steven Proctor
(@StevenProctor09) reported
from
Mytholmroyd, England
@JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
How do I find out when my 12month contract it up with @btsport as I want to cancel instead of it being renewed automatically please
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Sophie Townend
(@Ditsy_Soph) reported
from
Brierfield, England
@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
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🏴 james buxton🏴
(@buxton081) reported
from
Burnley, England
@bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!
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Andy Trickett
(@mancity187) reported
from
Rawtenstall, England
@bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport @jonnos32 so only people on the "Flexible" contract can pause it .. so thats actually doing nothing cos that can do that anyway !! cancelling my contract in July when its up !! Very bad customer service from @btsport #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Max 🇦🇷⭐️⭐️⭐️
(@MLopezBr10) reported
@bt_uk its a disgrace. Brand new customer, agreed to pay 17,99 for the first 6 months and they now charge me 22,99 When I ask why, its because of the landline I NEVER REQUESTED/WANTED. And when ask to get the cost and that removed, now they say it cant be done. TOTAL BS!
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Teri Terry
(@TeriTerryWrites) reported
@bt_uk hi, is there a problem with your website? when I try to download PDFs of bills, it goes to a dodgy looking screen asking for email address and password
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Lou Lou
(@LouLou90Lou) reported
@bt_uk Should have said, I’m staying with my brother and it’s his wifi that’s bad. I pay £22 in Glasgow and my wifi is amazing. Maybe it’s about time you upgraded your old wiring here in Kintyre.
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Nimit Goyal
(@NimitGoyal111) reported
@bt_uk Hi Janet. Thanks for being in touch. I did get a call back from your tech team and issues have been resolved.
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Una Ramsay #FBPE
(@URamsay) reported
@bt_uk What I was asking for via chat was to receive the terms and conditions via email instead of via chat. I respectfully suggest that this is a safer way for customers to receive the information and to feel less pressured to sign up immediately (albeit they can cancel later).
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Allan Smith
(@mrallansmith) reported
@btsport do you know why the Apple TV app has been so poor this week? Terrible picture quality and buffering - usually really good too. No issue with other apps or wi-fi.
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Richard
(@iceman500000) reported
@bt_uk @WeAreOpenreach nice to know how helpful you both are, charity event on Saturday which requires WiFi ordered end of February with the stipulation it needs to be working for Saturday, text today to tell me that due to an issue with the order you have cancelled it
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John Horan 💙
(@johnhoran66) reported
@tomosjones01 @btsport Glad to see that she has done her research well! What I don’t understand is how BT Sport do not pick up these poor mistakes. Surely they do a debrief??
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Max 🇦🇷⭐️⭐️⭐️
(@MLopezBr10) reported
@bt_uk Surprise! It hasnt, and it cant and all I got from you is “oh well tough luck, cancel the service” Disgraceful and this is coming from someone used to service in SOUTHAMERICA
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Granit Saka
(@MerciiiArsene) reported
@btsport your stream quality isn't HD and I can't switch devices because it tells me "too many live streams running" I closed my browser 5 minutes ago. And you want £30 a MONTH for this ****** service??