BT (British Telecom) Outage Report in Burnley, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Bury, Rossendale District, Nelson and Skipton.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
||
| Bury |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
-
Jacinta Costello
(@CintyC) reported
from
Todmorden, England
@bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work
-
Andrew
(@theboytemps) reported
from
Turton, England
@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
-
Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
-
Richard Ayris
(@richardayris) reported
from
Great Harwood, England
Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt
-
🏴 james buxton🏴
(@buxton081) reported
from
Burnley, England
@bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!
-
Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
-
Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
-
Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!
-
Kirsty H
(@kirstylou77) reported
from
Todmorden, England
Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime
-
Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
-
Lee Bardsley
(@Lee70464666) reported
from
Bury, England
@btsport has the worst commentary They are all so boring zzzzzzz
-
(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
-
Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting
-
Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
How do I find out when my 12month contract it up with @btsport as I want to cancel instead of it being renewed automatically please
-
Sophie Townend
(@Ditsy_Soph) reported
from
Brierfield, England
@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
-
Andy Trickett
(@mancity187) reported
from
Rawtenstall, England
@bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested
-
David Fish
(@Rumeigg) reported
from
Clitheroe, England
@bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡
-
Ryan O'Connor
(@RyanMarkOConnor) reported
from
Great Harwood, England
Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
-
(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
-
jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
MMA Thoughts
(@MMAOpinions112) reported
Man what the hell, @btsport just cutting off the main event of the UFC in their recording, why am I paying £30 a month for a service that just isn't provided @btsportufc
-
James Michaelson
(@JamesMi38045398) reported
@btsport id like a full refund on my subscription your ufc coverage is awful
-
Eoin Smith
(@eoinsmith) reported
@bt_uk Unable to send emails via @btinternet.com address - and know others experiencing the same issue. Is this going to be fixed soon?
-
Theo
(@TRS0211) reported
@bt_uk I get that issues happen but this is a paid-for service where people haven’t received what they were told they would get if they paid. Also, why is there no mention of, or apology for, this mistake on the actual app - why can we only find out on Twitter?
-
Andrew folds
(@Foldsy36) reported
@JamesMToseland @SheffChildrens Looks like it was a Eurosport advert for "live text updates". I'm gonna "watch" the race via a live timing screen. C'mon BTsport, throw the poor bike finds a bone and show some sprint races for free. Please.
-
TTony Rolls
(@tonyrolls) reported
@bt_uk Hi I'm having trouble with your my bt app, it has let me create an account put in passwords etc, but when I actually try to log in it says there is a problem and try later. I've had this for a few days now. Any help or thoughts. Thanks
-
Tony
(@Ekeai1) reported
@bt_uk broadband is the worst broadband I have ever seen. The worst mistake anybody can do is to switch to BT broadband service provider. You can never have steady connection for solid 5 hours in a day
-
JJ
(@JJgoalsandgains) reported
@richupton1970 @itsmayonaishe @bt_uk Hi Richard, I got it on Friday! Fingers crossed yours comes thought asap. Very bad service that you have had to wait so long for your money back !
-
June Jonigk
(@whiphaven) reported
@denkmit Not sure what’s going on but BTSport going to TNT Sports or something in July, and available on Discovery+ which is currently free to Sky viewers. Not sure if it will go up in July, but heard £6.99 mentioned. Streaming service not good for those of us still with shite broadband
-
Theo
(@TRS0211) reported
@tjbastow @bt_uk Yeah, I also had serious issues with the Jones fight. They can’t seem to get these replays right.