BT (British Telecom) Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Skipton, Clitheroe, Bury and Rossendale District.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Phone | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Sophie Townend
(@Ditsy_Soph) reported
from
Brierfield, England
@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
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Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting
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Andy Trickett
(@mancity187) reported
from
Rawtenstall, England
@bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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TD Skipton
(@TD_Skipton) reported
from
Skipton, England
@bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.
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Richard Ayris
(@richardayris) reported
from
Great Harwood, England
Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt
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David Fish
(@Rumeigg) reported
from
Clitheroe, England
@bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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Ryan O'Connor
(@RyanMarkOConnor) reported
from
Great Harwood, England
Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!
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Tim Duckworth
(@TimDuckworth7) reported
from
Bury, England
Why have #BTSport got Owen Hargreaves on as a pundit? ******** relevance has he got? Moved to #Manchester and spent 6 years on the sick.
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Lee Bardsley
(@Lee70464666) reported
from
Bury, England
@btsport has the worst commentary They are all so boring zzzzzzz
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Andrew
(@theboytemps) reported
from
Turton, England
@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
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Kirsty H
(@kirstylou77) reported
from
Todmorden, England
Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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sophie
(@sophiexnolan) reported
@bt_uk Was promised an engineer would come and fix our purple flashing light on our hub TODAY. Just received a message to say “job complete” when nobody has been here! Reached out to BT who are now saying there is no engineer available. We work from home. Shocking company. @bt_uk
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david henderson
(@henda9137) reported
That @btsport studio line up is absolutely dog **** 🤢🤢🤢🤢, just ticking boxes 💩💩💩.
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Sherlock Moys 🇺🇦 🇬🇧
(@Sherlock_Moys) reported
Hi @AirtimeRewards 👋🏼 Seriously? Two years on and still no @bt_uk mobile support?
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Cassio Road
(@CassioRoad) reported
@MellyChaps @btsport And you don't know anything either, nor does Jules Breach - awful woman
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bouncenyc
(@bouncenyc) reported
@bt_uk @bt_uk = bloody terrible service. 1) don’t call you back when they confirmed by text they will. 2) never received a bill in the 3 months I’ve been a customer. 3) wasted over seven hours waiting & talking Over the phone & plenty other problems. BLOODY TRASH SERVICE. Up yours☝🏾
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Richard T
(@richardtruttero) reported
@Al_Tereego @btsport They talk constant crap all through the match and spoil the game
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'Valley'
(@_neilwilliams_) reported
@bt_uk Hi guys, I left my previous address at the end of May. Paid out of my contract and I'm still being billed? Any help would be much appreciated
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Samantha Evans
(@Shorty24582480) reported
@bt_uk I'll have to cancel my broadband soon as I won't be able to afford it with everything going up
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Aliraza M Rattansi
(@alirattansi20) reported
I am curious to see if the media or the einsteins in tv will call out Klopp for his continuous bitching and moaning. This time it was the the full pitch. The guy made it of excuses and he never stops. He is the FA and Media poster child @premierleague @SkySportsPL @btsport
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Laura Lycett
(@ldeejenn) reported
Very disappointed in @bt_uk My elderly neighbour moved on 27th Jul, giving 3 weeks notice. Due to issues I don’t understand, this transfer failed. 4 calls to BT later, to be told that her line won’t connect until 17th Aug. This delay is worrying her resulting in sleepless nights