BT (British Telecom)

BT (British Telecom) Outage Report in Burnley, Lancashire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burnley, Lancashire, England 01/27/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burnley, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Skipton, Clitheroe, Bury and Rossendale District.

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City Problem Type Report Time
United KingdomBlackburn Wi-fi
United KingdomBlackburn Phone
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • kirstylou77 Kirsty H (@kirstylou77) reported from Todmorden, England

    Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • theboytemps Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • cdyer291 Craig Dyer (@cdyer291) reported from Bury, England

    When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

  • Ditsy_Soph Sophie Townend (@Ditsy_Soph) reported from Brierfield, England

    @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting

  • TimDuckworth7 Tim Duckworth (@TimDuckworth7) reported from Bury, England

    Why have #BTSport got Owen Hargreaves on as a pundit? ******** relevance has he got? Moved to #Manchester and spent 6 years on the sick.

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing

  • TD_Skipton TD Skipton (@TD_Skipton) reported from Skipton, England

    @bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.

  • Rumeigg David Fish (@Rumeigg) reported from Clitheroe, England

    @bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡

  • richardayris Richard Ayris (@richardayris) reported from Great Harwood, England

    Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

  • mancity187 Andy Trickett (@mancity187) reported from Rawtenstall, England

    @bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested

  • Lee70464666 Lee Bardsley (@Lee70464666) reported from Bury, England

    @btsport has the worst commentary They are all so boring zzzzzzz

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!

  • RyanMarkOConnor Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JshhR6 Not Jshh🎒 (@JshhR6) reported

    @btbusinesscare is there going to be at least 1 week where my wifi doesn’t go down or what???

  • marcusmark2019 marcus (@marcusmark2019) reported

    @bt_uk im sick of contacting bt... its not my responsibility to always contact you's once a order is made...its your responsibility to provide a service...not mine....so no..im not gonna cal or use any online **** anymore..no money is gonna be paid until my service of 900mbs is active

  • RealisticDaddy Sir Galahad (@RealisticDaddy) reported

    @bt_uk How come gogabit fibre in other countries is a 1,000mbps up and 1,000 down, but here in UK you won't give more than 100mbps up?

  • FieldsyUK Chris Fields (@FieldsyUK) reported

    @bt_uk @WeAreOpenreach Day 52 of having no internet because of the errors made by your two companies. When will I get some action? I realise that problems can arise, but I expect a reaction at first and then a proactive response to resolving this issue. Shame you don’t agree….

  • Brizo751 Brizo75 /#labourtowin/ #proeuropean #UBI (@Brizo751) reported

    @Dan__9000 @archer_rs ****...hope he doesn't have BTsport if he watched what I just endured we may hear the sirens any minute...

  • francesbrown111 Frances Gail Brown (@francesbrown111) reported

    @bt_uk How many DMs does it take to get help from BT?

  • FieldsyUK Chris Fields (@FieldsyUK) reported

    @bt_uk No. Apparently you are “doing everything you can”. But still no progress. Totally dissatisfied. Doesn’t matter the underlying reason; the actions taken by yourselves and @WeAreOpenreach are embarrassingly bad

  • beckyme21 Rebecca Rose (@beckyme21) reported

    @bt_uk Would love it if you could fix the landline issues you have left my 93 year olds grandparents with for almost 8 weeks! They can’t get incoming calls from landlines…taking away their only form of communication due to your inability to understand digital voice faults…

  • appfoto Andrew Parker (@appfoto) reported

    Again, Sale not playing smart rugby plus bucket loads of unforced errors. You dont win games like that @btsport @bbcrugbyunion #SALvBRI

  • gaa_world united we stand 🇮🇪🇮🇪🇮🇪🖤🤍❤️ (@gaa_world) reported

    @StephenConlon7 @btsport Everton are pulling the piss out of us. This is bad