BT (British Telecom) Outage Report in Burnley, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Skipton, Clitheroe, Bury, Rossendale District and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Total Blackout | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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🏴 james buxton🏴
(@buxton081) reported
from
Burnley, England
@bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
How do I find out when my 12month contract it up with @btsport as I want to cancel instead of it being renewed automatically please
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Dave H
(@soulfulmerlin) reported
from
Clitheroe, England
@jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport @jonnos32 so only people on the "Flexible" contract can pause it .. so thats actually doing nothing cos that can do that anyway !! cancelling my contract in July when its up !! Very bad customer service from @btsport #btsport
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Steven Proctor
(@StevenProctor09) reported
from
Mytholmroyd, England
@JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄
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'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport stil waiting to get through to bt sport, get cut off before anyone even answers, no reply on here, no reply on facebook, live chat online not working .. yet stil happy to take my money !! Come on #btsport help your customers out
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'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@bt_uk @MikeAubury Read this as: Whenever we feel we can fleece customers by holding big events to random behind a 2nd paywall, we will. Forget that customer already pay a premium to receive BT Sports, because we couldn't give a shit.
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jackie clarke❤
(@jackieunited) reported
from
Burnley, England
Yes PSG were the better team but having to listen to the bias commentary from the scouser was the worst bit of the whole match ...@btsport sort yourselves out .... 🔴🔴🔴
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FreakDanceUK
(@FreakDanceUK) reported
from
Blackburn, England
@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@fowl_original @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I think Sky were still smarting from the loss of PPV sales when the Network was released in the UK just weeks into a 5 year deal.
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Jess Green
(@JG_JessGreen) reported
from
Bury, England
@btsportmotogp @btsport Racing incident but ended the race for these riders and ruined it for the fans.
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Sam McCartney
(@SamMcCartney) reported
from
Burnley, England
Person calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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andrea Eddleston
(@andiacc) reported
from
Accrington, England
That's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡
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Victoria Haworth
(@pinky61) reported
from
Great Harwood, England
@bt_uk please can you help me I am losing the will to live trying to get through to you
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Victor Yu
(@victoryu88) reported
from
Clayton-le-Dale, England
@tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣
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AJC
(@Gingerclaret) reported
from
Burnley, England
Just been thinking City are doing well seeing as they are down to 10 men - only just realised the red mark on the score caption indicates the colour of their kit - not a red card. Very confusing @btsport
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Anthony
(@AnthonyHeys) reported
from
Rawtenstall, England
@NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀
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✨✨Ti Glover✨✨
(@dizzy_ti) reported
from
Blackburn, England
Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Will
(@WillHaynesChan) reported
@BTCare Please can you help. My fiancée has been on the phone to your customer services 7 times wasting time trying to sort out our billing issues of @bt_uk making. This is becoming a nightmare
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Kev S
(@Snake3yes) reported
@bt_uk No BT I am not renewing my contract with you and paying more for a 300mb service that's only 50mb faster than what I have when you are offering new customers a 900mb service for less than I currently pay. How about you treat existing customers fairly for a change?
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Ryan Inglis
(@RyanInglis180) reported
@bt_uk I rang up but they advised they can’t tell me until my service goes live and apparently I get billed 8 days after that and the direct debit will go out a further 8 days after that so I have a rough idea
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G
(@GjamieJ) reported
@btsport hi, I keep getting error code ID153 when trying to log in. Help!
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Garry Plumber
(@PlumberGarry) reported
@bt_uk service is appalling and no broadband
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Ellz
(@itsellz_) reported
@bt_uk you guys actually have the WORST internet service and customer service in the UK kmt
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Rob
(@robhilt84) reported
@bt_uk was told you were sending me out a wifi booster disk.Never arrived.Rang up and i was told it was never ordered.I was then told i was being transferred to someone who would get one sent out to me and was cut off.After spending 25mins trying to get through again i gave up💩
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pat ocallaghan
(@p80owl) reported
@MarcAllera @bt_uk @EE 4 hours over 2 days. 5 different departments. No managers at work apparently. Admitted being sold a service you cannot provide. Was told you can leave if you want to? Great service!!
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alphawaves
(@alpha_waves) reported
@bt_uk Waited in for an engineer between 1-6 for noone to turn up. Spent 52 mins in a queue to be told the appointment was cancelled and my order for fibre delayed. My partner and I both lost half a days pay waiting in and u cannae be arsed to let us know. Piss poor attitude.
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SoloH
(@SolangeHec) reported
@bt_uk waiting to hear back from your digi help desk as we have had no connection since around 8am this morning. Any issues in the SE13 area? Very much an inconvenience for all work plans and calls.