1. Home
  2. Companies
  3. BT (British Telecom)
  4. Burnley
BT (British Telecom)

BT (British Telecom) outages and service status in Burnley, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Burnley, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received Jul 31, 5:10 PM GMT+1.
  • 53% Internet (53%)
  • 13% E-mail (13%)
  • 13% Phone (13%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)
  • 7% TV (7%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burnley, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Burnley, Rawtenstall, Nelson, and Skipton.

CityProblem TypeReport Time
Blackburn Internet 20 hours ago
Blackburn Internet 6 days ago
Blackburn Phone 10 days ago
Blackburn E-mail 10 days ago
Blackburn E-mail 12 days ago
Blackburn Internet 13 days ago

Nearby cities with recent reports

Blackburn

2 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • TruckSM24
    Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • dejkirkby
    'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

  • soulfulmerlin
    Dave H (@soulfulmerlin) reported from Clitheroe, England

    @jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁

  • Ditsy_Soph
    Sophie Townend (@Ditsy_Soph) reported from Brierfield, England

    @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

  • RyanMarkOConnor
    Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

  • no1AlFielding
    AlFi (@no1AlFielding) reported from Haslingden, England

    I’ve been growing into @btsport #ashes coverage thus far. Just improved ten fold now the satellite has gone down 👊

  • mancity187
    Andy Trickett (@mancity187) reported from Rawtenstall, England

    @bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested

  • andiacc
    andrea Eddleston (@andiacc) reported from Accrington, England

    That's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡

  • SamMcCartney
    Sam McCartney (@SamMcCartney) reported from Burnley, England

    Person calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣

  • dejkirkby
    'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @bt_uk @MikeAubury Read this as: Whenever we feel we can fleece customers by holding big events to random behind a 2nd paywall, we will. Forget that customer already pay a premium to receive BT Sports, because we couldn't give a shit.

  • Gingerclaret
    AJC (@Gingerclaret) reported from Burnley, England

    Just been thinking City are doing well seeing as they are down to 10 men - only just realised the red mark on the score caption indicates the colour of their kit - not a red card. Very confusing @btsport

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting

  • StevenProctor09
    Steven Proctor (@StevenProctor09) reported from Mytholmroyd, England

    @JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄

  • joguy1967
    jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

  • dohpods
    DAYS OF HORROR PODCAST ⸸ (@dohpods) reported from Haslingden, England

    Anyone else having issues with #btsport tonight? Watching the United game and it keeps crashing with error code vc011 😡 My internet connection is not the issue here!!

  • kirstylou77
    Kirsty H (@kirstylou77) reported from Todmorden, England

    Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime

  • buxton081
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported from Burnley, England

    @bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!

  • Mb27p_EU
    Matty (@Mb27p_EU) reported from Burnley, England

    Anyone else having problems with wired internet with @bt_uk recently? 5/6 times it’s stopped my download today, loss connection twice on Monday, it’s never been this bad?

  • richardayris
    Richard Ayris (@richardayris) reported from Great Harwood, England

    Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt

  • TD_Skipton
    TD Skipton (@TD_Skipton) reported from Skipton, England

    @bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • thequestingvole
    Andrew Glover (@thequestingvole) reported

    Just cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.

  • weblivz
    steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported

    @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

  • mylastsatoshi
    Seán (@mylastsatoshi) reported

    @bt_uk Hello. ​A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. ​Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. ​I trust you will retain call recordings from June 7th, 2026, I know I will. ​Good evening to you and yours.

  • Ministryofmess
    Andy250 (@Ministryofmess) reported

    @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk how long do I muck around with the chat bot, refresh everything etc before I give up and go to bed early. Again. Tell me if I need a booster or ket me out of this horrible 4 week nightmare

  • thisbrowngeek
    This Brown Geek (@thisbrowngeek) reported

    Staying in an AirBNB and the place has an @EE TV box. Even if you record something, you CAN’T fast forward adverts on the recording. Why would ANYONE pay for this absolute bullshit?! Typical nonsense from @bt_uk I see you haven’t become less **** since I quit working for you clowns.

  • MrsXXV25
    Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported

    @bt_uk, has there been a broadband outage in Lanarkshire? I’ve restarted our BT Hub but it has made no difference.

  • BoabSideshow
    Axel F 🤠 (@BoabSideshow) reported

    @bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??

  • brassbubs
    Barbara Starkey (@brassbubs) reported

    @bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares

  • AaronLaw92
    Aaron Law (@AaronLaw92) reported

    @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated