BT (British Telecom) Outage Report in Burnley, Lancashire, England
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The latest reports from users having issues in Burnley come from postal codes BB12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (7%)
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Phone (7%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Burnley, Blackburn, Clitheroe, Skipton and Rossendale District.
| City | Problem Type | Report Time |
|---|---|---|
 Burnley |
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| Blackburn |
Wi-fi | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Andrew
(@theboytemps) reported
from
Turton, England
@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
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Kirsty H
(@kirstylou77) reported
from
Todmorden, England
Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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Lee Bardsley
(@Lee70464666) reported
from
Bury, England
@btsport has the worst commentary They are all so boring zzzzzzz
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Jacinta Costello
(@CintyC) reported
from
Todmorden, England
@bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
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Ryan O'Connor
(@RyanMarkOConnor) reported
from
Great Harwood, England
Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing
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Andy Trickett
(@mancity187) reported
from
Rawtenstall, England
@bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested
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Richard Ayris
(@richardayris) reported
from
Great Harwood, England
Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!
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David Fish
(@Rumeigg) reported
from
Clitheroe, England
@bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡
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Sophie Townend
(@Ditsy_Soph) reported
from
Brierfield, England
@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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DeadHeadDraven
(@deadheaddraven) reported
@bt_uk They have, and they have told me that BT have cancelled my upgrade and are cutting me off It's an automated process and there is nothing they can do what else are they going to tell me? I shouted at them till I was blue in the face but @EE won't do a thing to fix their mess
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A
(@mdcpom) reported
No @btsport @btsportwwe don’t fix it. That was the best #Raw in years.
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elainemh
(@elainemhug) reported
1/3 @e_emobile disgusting companies. I signed up through @bt_uk. Immediately cancel the contract the next day when realised I would have a second bill. Spke to both BT & EE and confirmed cancellation. Today received a Bill. EE refusing to cancel bill
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Benjamin Cartwright
(@CartwrightB_) reported
@bt_uk I got these messages, just that when I login to BT to check if fault it says; Reported Fault Problem Broadband - Slow Connection It’s not slow connection it’s just gone off completely.
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RyanMcGoverne I Photo I Paint I 💙💛
(@RyanMcGoverne) reported
@bt_uk No we haven't. Our broadband is down. I was kept on the phone for an hour until the BT advisor told me there are no engineer appointments. So we have no internet and no one fixing it. I would like a manager to contact me as the advisor clearly was not interested.
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JellyBabyKid
(@JBKid7) reported
@bt_uk Thanks for getting back to me. Being offline for 4 days is a big problem - I have online appointments and food shopping to sort out. I am mostly housebound so struggle to just pop out or do things in person. Do you have a priority service for people like me like other utilities?
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STUART D
(@STUBIE619) reported
@bt_uk what are you doing about the outages in Liverpool? I’ve had a purple flashing light on my home hub meaning no service since yesterday. I’m a broadband only customer so no landline number.
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Amy Graham
(@Amyyyyyyyyyy_) reported
@bt_uk my smart hub 2 WiFi has been flashing purple since Friday, I’ve got no internet access at all. All cables are connected and tried resetting it all, please help!
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JellyBabyKid
(@JBKid7) reported
Anyone else's @bt_uk Internet down in Cheltenham? How is it going take until Friday night to fix?! I am a disabled person who does everything online and am now cut off for almost a week!
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Elgin BID
(@ElginBID) reported
@btbusinesscare There is a huge outage in Elgin City Centre with over 30 businesses affected which means no phone calls, card systems or booking systems. The date for this to be resolved is 17th June. Is there anyway this can be resolved sooner as businesses are struggling?