BT (British Telecom) Outage Report in Burnley, Lancashire, England
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The latest reports from users having issues in Burnley come from postal codes BB10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Bury, Rossendale District, Burnley, Nelson, Accrington and Clitheroe.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Phone | |
| Blackburn |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
How do I find out when my 12month contract it up with @btsport as I want to cancel instead of it being renewed automatically please
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FreakDanceUK
(@FreakDanceUK) reported
from
Blackburn, England
@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Ryan O'Connor
(@RyanMarkOConnor) reported
from
Great Harwood, England
Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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Jacinta Costello
(@CintyC) reported
from
Todmorden, England
@bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Kirsty H
(@kirstylou77) reported
from
Todmorden, England
Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!
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Andy Trickett
(@mancity187) reported
from
Rawtenstall, England
@bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting
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Lee Bardsley
(@Lee70464666) reported
from
Bury, England
@btsport has the worst commentary They are all so boring zzzzzzz
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Andrew
(@theboytemps) reported
from
Turton, England
@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
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Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
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🏴 james buxton🏴
(@buxton081) reported
from
Burnley, England
@bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!
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Sophie Townend
(@Ditsy_Soph) reported
from
Brierfield, England
@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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Dave H
(@soulfulmerlin) reported
from
Clitheroe, England
@jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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alickie
(@alickie66) reported
@bt_uk What would be the point. I've spent hours on the phone and got nowhere. Seems more practical to let others know to avoid BT. Truly shocking service.
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Andy Baird
(@clueso69) reported
@bt_uk - why does BT make it so difficult to complain. Im suffering we severe broadband issues - raise a complaint - you try & call me once & that’s it. Surely you should try harder to reach to address my situation!
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LaverockHallBirdFood
(@LaverokBirdFood) reported
@btbusinesscare Help - we ported over to the cloud yesterday and can't get any help ! Been on hold over an hour then cut off !
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Johno
(@PapaStrider) reported
@bt_uk after spending hours following your advice I still do not have a working RING doorbell. Now I’m told it’s not your problem. You certainly know how to waste your customers time & put them off BT.
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Jen ❤️
(@Jeni1985) reported
Hi @btsportfootball @btsport can you advise how I escalate a formal complaint regarding the sound delay when streaming in Ultimate? Cant watch pre/post match interviews. Now gone up to £29.99pcm! Need to log formal complaint before I can involve @Ofcom
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Lee B
(@leeinengland) reported
@RingCentralUK is the worst telephone system I have ever come across. Budled as @bt_uk CloudPhone, support calls get answered - and ignored - in Singapore. 26 calls for support in 2023 so far. #abysmal
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Chet Kumar
(@iChetbox) reported
Totally horrible shot by Nichols. A reverse Fu<king sweep when you’re 4 down staring down a huge score. Needless. Useless. Pointless. 77/5. #BBCCricket @btsport @ESPNcricinfo #ENGvsNZ
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LQ5
(@leequick5) reported
This has the fingerprints of @bt_uk all over it too. Been promised a fix 3 times without success
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J Graceful
(@JGraceful2) reported
@chris_sutton73 literally a pumped up, over opinionated, self inflated ******* **** every week on BTsport, ruining the show. What a ****. Shut ******** up and stop trying to cause arguments. You were **** on the pitch and **** commentating about it.
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Nick Orrell
(@nick_orrell) reported
@bt_uk Hey it was a BT BB outage for 14 hours not about me getting sorted. What was the problem?