BT (British Telecom)

BT (British Telecom) Outage Report in Burnley, Lancashire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burnley, Lancashire, England 11/21/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burnley, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Nelson, Skipton and Colne.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomNelson Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • Ditsy_Soph Sophie Townend (@Ditsy_Soph) reported from Brierfield, England

    @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

  • theboytemps Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • richardayris Richard Ayris (@richardayris) reported from Great Harwood, England

    Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

  • dohpods DAYS OF HORROR PODCAST ⸸ (@dohpods) reported from Haslingden, England

    Anyone else having issues with #btsport tonight? Watching the United game and it keeps crashing with error code vc011 😡 My internet connection is not the issue here!!

  • cdyer291 Craig Dyer (@cdyer291) reported from Bury, England

    When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?

  • Lee70464666 Lee Bardsley (@Lee70464666) reported from Bury, England

    @btsport has the worst commentary They are all so boring zzzzzzz

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!

  • kirstylou77 Kirsty H (@kirstylou77) reported from Todmorden, England

    Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

  • RyanMarkOConnor Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

  • mancity187 Andy Trickett (@mancity187) reported from Rawtenstall, England

    @bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested

  • TimDuckworth7 Tim Duckworth (@TimDuckworth7) reported from Bury, England

    Why have #BTSport got Owen Hargreaves on as a pundit? ******** relevance has he got? Moved to #Manchester and spent 6 years on the sick.

  • TD_Skipton TD Skipton (@TD_Skipton) reported from Skipton, England

    @bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.

  • no1AlFielding AlFi (@no1AlFielding) reported from Haslingden, England

    I’ve been growing into @btsport #ashes coverage thus far. Just improved ten fold now the satellite has gone down 👊

  • Rumeigg David Fish (@Rumeigg) reported from Clitheroe, England

    @bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rocketjohn rocketjohn (@rocketjohn) reported

    @PleasantKenobi @bt_uk Apologies if this isn’t useful but for a professional broadband service I can recommend @aaisp - lower ratios of customer to bandwidth to ensure you always get what you pay for. You also don’t have to pay for a voice service if you don’t need it.

  • 34SeigeRhinos Euan Henderson (@34SeigeRhinos) reported

    @_Paulsicle @PleasantKenobi @bt_uk I suspect that it is dependent on where you are and how often you have issues with the Infrastructure. I had to deal with them about 4 time over the 7 years and it was totally fine if a little expensive. I've heard from other people that they can be a pain.

  • GlynisKEvans Glynis K Evans (@GlynisKEvans) reported

    @dle54 @bt_uk Not a British Institution for years. BT palmed it off to India and it took two hours to get through to a human on the phone. That’s why I left them. Customer for years.

  • PleasantKenobi PleasantKenobi (@PleasantKenobi) reported

    @bt_uk New address is connected, a week early. This doesnt change the effects its having right now on my job (and my wife's - a mistake like this when everyone is working from home is bad) 4G mini hub is here - but I can't stream off of this (a literal part of my job) among other issues

  • exdure ryan (@exdure) reported

    @bt_uk no fix, smart hub starts by staying solid green for a minute or so, then flashes pink/purple then flashes a steady orange ???

  • ice595 caz (@ice595) reported

    @bt_uk my contract tells my I can have 3 wifi discs I have one. I want two more but it’s impossible to get you to send them. Online help is useless and agents are busy due to Covid - I’ve been trying for 6 months. Don’t promise what you have no intention of delivering 😡

  • talkMacca Andrew McKenna (@talkMacca) reported

    @Whitlean @virginmedia @BTCare Posted elsewhere, it seems to dependent on who you speak to. I was contacted by someone in customer service - 15mins later, sorted. Very happy camper

  • PleasantKenobi PleasantKenobi (@PleasantKenobi) reported

    @34SeigeRhinos @bt_uk Honestly, my experience is that Virgin Media are literally the worst provider in the country. I will avoid them at all costs after numerous issues and poor responses from them. BT have been consistently good - but this week is stressful enough without being disconnected.

  • alcalton Alistair Calton (@alcalton) reported

    @bt_uk how can I register a problem with my ultra slow broadband without waiting on hold for forty minutes?

  • Luckbao ⚓️LUCҜβΔΩ⚓️ (@Luckbao) reported

    @josephhrtn @btsport @btsportcricket Come on aren’t things bad enough