BT (British Telecom) outages and service status in Burnley, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Burnley, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Aug 23, 2:01 PM GMT+1.
- Internet (78%)
- Total Blackout (13%)
- E-mail (4%)
- Wi-fi (4%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Skipton, and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
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Internet | 21 hours ago |
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Blackburn
|
Total Blackout | 4 days ago |
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Blackburn
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Internet | 4 days ago |
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Blackburn
|
Internet | 4 days ago |
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Blackburn
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Total Blackout | 4 days ago |
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Blackburn
|
Internet | 5 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Kirsty H (@kirstylou77) reported from Todmorden, EnglandHad the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime
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'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England@bt_uk @MikeAubury Read this as: Whenever we feel we can fleece customers by holding big events to random behind a 2nd paywall, we will. Forget that customer already pay a premium to receive BT Sports, because we couldn't give a shit.
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David Fish (@Rumeigg) reported from Clitheroe, England@bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡
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AJC (@Gingerclaret) reported from Burnley, EnglandJust been thinking City are doing well seeing as they are down to 10 men - only just realised the red mark on the score caption indicates the colour of their kit - not a red card. Very confusing @btsport
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'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England@fowl_original @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I think Sky were still smarting from the loss of PPV sales when the Network was released in the UK just weeks into a 5 year deal.
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Sophie Townend (@Ditsy_Soph) reported from Brierfield, England@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
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MattH (@matthornby) reported from Blackburn, England@bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday
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jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, EnglandHow quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !
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FreakDanceUK (@FreakDanceUK) reported from Blackburn, England@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Dave H (@soulfulmerlin) reported from Clitheroe, England@jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁
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Steven Proctor (@StevenProctor09) reported from Mytholmroyd, England@JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄
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jackie clarke❤ (@jackieunited) reported from Burnley, EnglandYes PSG were the better team but having to listen to the bias commentary from the scouser was the worst bit of the whole match ...@btsport sort yourselves out .... 🔴🔴🔴
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Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, EnglandI've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Jacinta Costello (@CintyC) reported from Todmorden, England@bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work
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Victor Yu (@victoryu88) reported from Clayton-le-Dale, England@tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, EnglandWorth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting
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AlFi (@no1AlFielding) reported from Haslingden, EnglandI’ve been growing into @btsport #ashes coverage thus far. Just improved ten fold now the satellite has gone down 👊
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Victoria Haworth (@pinky61) reported from Great Harwood, England@bt_uk please can you help me I am losing the will to live trying to get through to you
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TD Skipton (@TD_Skipton) reported from Skipton, England@bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.
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✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, EnglandUpgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LEILA (@leeelor) reported@bt_uk hey, I’m having trouble finding my active account with you. When I log in with the email it always logs into an inactive account. Can’t find bills info etc etc. All info is my closed account before rejoining you. Can you help? Thanks.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@Walesguy2 @bt_uk BT can't fix this. Many customers have had this problem, I'm one of them. They hope you will give up.
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(((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reportedUpdate on the @bt_uk fiasco. After 48 years as a customer I’m told I have to pay up to March despite never having signed anything nor being told I had a new contract. The new residents take over the line in 8 days so BT will be paid twice. There’s a name for that. Fraud.
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The Emperor Son (@TheEmperorSon) reportedHay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.
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Mr Gray (@Monetization26) reported@robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.
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Loftus Rogue (@LoftusRogue) reportedMoved into a new flat. I’d had trouble with my @bt_uk Wi-Fi in the old place, so this time I thought: let’s pop do it properly. I upgraded to a more expensive Full Fibre package. Foolproof.
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namecantbebrank (@alreetson) reported@bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.
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Mike Seaton (@mikeseat) reported@bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls
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Warren Peters (@wizza_wozza) reportedHad a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.
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Karla (@SaffyBun) reported@bt_uk Hello, I can only find phone numbers to contact customer services. I cannot call, I need written communication. How can I contact someone in writing about TV? It's ridiculous how difficult it's become to manage my account online now.