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BT (British Telecom)

BT (British Telecom) Outage Report in Burnley, Lancashire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Burnley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Burnley, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Burnley, Clitheroe, and Skipton.

CityProblem TypeReport Time
Blackburn Internet 20 hours ago
Blackburn Internet 4 days ago
Blackburn Internet 6 days ago
Blackburn Internet 6 days ago
Blackburn Internet 13 days ago
Blackburn E-mail 13 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • FreakDanceUK
    FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • RyanMarkOConnor
    Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

  • victoryu88
    Victor Yu (@victoryu88) reported from Clayton-le-Dale, England

    @tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣

  • TruckSM24
    Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • CintyC
    Jacinta Costello (@CintyC) reported from Todmorden, England

    @bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work

  • kirstylou77
    Kirsty H (@kirstylou77) reported from Todmorden, England

    Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime

  • buxton081
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported from Burnley, England

    @bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!

  • joguy1967
    jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

  • soulfulmerlin
    Dave H (@soulfulmerlin) reported from Clitheroe, England

    @jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting

  • JoshBancroftUK
    Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • Rumeigg
    David Fish (@Rumeigg) reported from Clitheroe, England

    @bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡

  • TD_Skipton
    TD Skipton (@TD_Skipton) reported from Skipton, England

    @bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.

  • richardayris
    Richard Ayris (@richardayris) reported from Great Harwood, England

    Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt

  • dizzy_ti
    ✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, England

    Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk

  • theboytemps
    Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • Ditsy_Soph
    Sophie Townend (@Ditsy_Soph) reported from Brierfield, England

    @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

  • dohpods
    DAYS OF HORROR PODCAST ⸸ (@dohpods) reported from Haslingden, England

    Anyone else having issues with #btsport tonight? Watching the United game and it keeps crashing with error code vc011 😡 My internet connection is not the issue here!!

  • mancity187
    Andy Trickett (@mancity187) reported from Rawtenstall, England

    @bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested

  • StevenProctor09
    Steven Proctor (@StevenProctor09) reported from Mytholmroyd, England

    @JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • karenfiliz
    karen filiz (@karenfiliz) reported

    @EE it’s been 4 days since the mast went down in my area and there is no 4g/signal. Thanks to @bt_uk I also have no broadband. Any ideas when this is being fixed?!

  • El41n384
    Elaine (@El41n384) reported

    @bt_uk Seems a pretty big coincidence that firstly there’s an issue in my area but now, I have a completely unrelated issue after that has seemingly been resolved?? #ismellbs @bt_uk

  • _Nell_AT_
    NNAT 📝🌏 (@_Nell_AT_) reported

    @bt_uk No internet connection in WD17 until end of next week! The internet should not be down for that long! How do I claim a refund on lost connectivity?

  • mwnciod
    y mwncïod (@mwnciod) reported

    @dawnlovesgreece @bt_uk Now you say that, mine's been a bit iffy, signal dropping in and out on limited connection since last night and this morning. Maybe it's a Liverpool/Wirral thing? Mine's really only started working properly with no drop-outs since about noon.

  • El41n384
    Elaine (@El41n384) reported

    @bt_uk I was advised this morning that there was an issue in my local area. Then I was advised it was fixed. However, I cannot connect to the internet and @bt_uk have now said they can send an engineer on Tuesday #useless

  • T10WS
    Tro (@T10WS) reported

    @bt_uk morning… is there a problem with the network this morning? My BT WI-FI isn’t working. I’ve done the old turn off turn on thing about 3 times??

  • danmacno1984
    daniel mcmenamin (@danmacno1984) reported

    Love @bigdaddybunce honesty, “he’s 6” shorter, wearing a pair of trainers and took it at late notice” Love it, we are not stupid, we want honestly from the panel. #btsport #boxing #bt

  • plumadventures
    Zak (@plumadventures) reported

    @bt_uk You've told my mother she would be set up with FTTP on the 16th and when the engineer came round he said he didn't know how to install the fttp (open reach) and now she's left with no TV or broadband and no signal, when she rang you said it can take a further 5 days, madness.

  • michie19
    Michelle Jefferies (@michie19) reported

    @btsport we have a problem on a business account and cannot resolve it because offices are closed until Monday now, not great for commercial premises that are open all weekend until late at night, will be seeking compensator loss of customers!

  • fizdave123
    Dg (@fizdave123) reported

    @EE @btsport Sort out your home broadband mines down again tonight for the 3rd time this week SORT IT OUT