BT (British Telecom)

BT (British Telecom) Outage Report in Clayton-le-Dale, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Clayton-le-Dale, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Clayton-le-Dale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Clayton-le-Dale, Lancashire, England 06/05/2025 17:25

June 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Clayton-le-Dale, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Preston, Chorley, Leyland, Rossendale District, Burnley, Bury, Blackburn and Accrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Total Blackout
United KingdomChorley E-mail
United KingdomLeyland E-mail
United KingdomPreston Internet
United KingdomRossendale District Internet
United KingdomBurnley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Clayton-le-Dale, England

Latest outage, problems and issue reports in Clayton-le-Dale and nearby locations:

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • cdyer291 Craig Dyer (@cdyer291) reported from Bury, England

    When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

  • richardayris Richard Ayris (@richardayris) reported from Great Harwood, England

    Altbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

  • franners82 frances whitehead (@franners82) reported from Garstang, England

    I thinking finding a needle in a haystack would be easier than finding the login page to watch #btsport online @btsportfootball @btsport #impossible #bestkeptsecretever

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • Lee70464666 Lee Bardsley (@Lee70464666) reported from Bury, England

    @btsport has the worst commentary They are all so boring zzzzzzz

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

  • mancity187 Andy Trickett (@mancity187) reported from Rawtenstall, England

    @bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested

  • Rumeigg David Fish (@Rumeigg) reported from Clitheroe, England

    @bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡

  • theboytemps Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • Ditsy_Soph Sophie Townend (@Ditsy_Soph) reported from Brierfield, England

    @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • RyanMarkOConnor Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Engel73819340 Engel (@Engel73819340) reported

    @bt_uk Order: VOL013-575674270254 . Placed 7th of April !!!! Still unfilfilled. Shameful ! Do something to fix this. Enough of promises and missed dates!. This is gross incompetence.

  • Steviebrowne Steven Brown (@Steviebrowne) reported

    @bt_uk you literally ***** up every step of installing a bt box and aerial including messing around with “package” now you messed up the returns of your equipment. You sure could not arrange a piss up in a brewery. Hang your heads in shame. 💩

  • beth61677828 beth (@beth61677828) reported

    @btsport good morning, today a reoccurring payment of £25 came out for my BT sports pass. I thought I had cancelled it but clearly not. It will not be used at all this month as was a complete mistake. Is there absolutely any chance of a refund if you cancel it today?

  • grdavies01 Geraint Davies (@grdavies01) reported

    @bt_uk That’s what we agreed last night, have no issue with that. Let’s hope this 3rd *** doesn’t go faulty too and won’t need an engineer the

  • ankitgrover4 Ankit Grover (@ankitgrover4) reported

    @bt_uk why leaving experience so frustrating? The only mode to cancel is by calling you & there's indefinite wait. Why no webchat/email option made available to the customer? Somehow got connected & the agent disconnected the call. Please help, my contract expires Feb 18,2022.

  • Tim_Kendall13 Tim (@Tim_Kendall13) reported

    @bt_uk Why is my loyalty not rewarded when moving house? Been a broadband customer for years always had top package available, then I move to higher band area and told no you have to pay full price which is nearly 40% more than new customers or pay up contract length.. poor effort.

  • SoniaDraper6 Sonia Draper (@SoniaDraper6) reported

    @bt_uk Can you let me know if there are any Broadband Issues in the SS14 area? My wi fi had been slow for weeks now but it’s been dropping and losing connection all morning and im trying to work from home.

  • kimboFX Kim Brown (@kimboFX) reported

    @bt_uk Hello! I've had an issue where you've been overcharging me since August, Ive been told on 5 separate occasions the issue had been fixed and given a refund at one point.. Yet I'm still overpaying? Its like screaming at a brick wall at this point? What gives?

  • Mickandhismusic Mick Holds the Line (@Mickandhismusic) reported

    @bt_uk just had an awful customer experience with BT. I was disconnected on Day 1 after the Christmas break! Direct didn’t go through over Christmas and given no time to sort it out when banks opened. No notice given of cut off- no text,emails. No empathy at all here from BT.0/10

  • annecoombs Bimble (@annecoombs) reported

    @bt_uk why on earth does it take until Saturday this week to reinstate our broadband service? We moved to sky for exactly reasons like this....always issues with BT broadband since living here (RG8), working from home, elderly relative who needs connection also.....unreal!