BT (British Telecom)

BT (British Telecom) Outage Report in Leyland, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leyland, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leyland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leyland, Lancashire, England 01/12/2026 05:50

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leyland, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Skelmersdale, Blackburn, Preston, Wigan, Southport, Clitheroe, Bolton and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomSkelmersdale Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Leyland, England

Latest outage, problems and issue reports in Leyland and nearby locations:

  • Conlin86 Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • bailene nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • KLBretherton Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @primevideouk you brag about having so much tennis in 2020. But you throw it out with no commentary. At least @btsport and @Eurosport_UK give it the attention is deserves. World no1 match and no commentary... Its bad

  • nimopr1 Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • davidgtravel David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • mightyjimpo Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • RyanMarkOConnor Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheReverendNess Ness (@TheReverendNess) reported

    @bt_uk It's just happening now...I've only had the service for 2 weeks.

  • DanTheMan__98 Dan (@DanTheMan__98) reported

    @bt_uk Internet is not working properly, tried all the trouble shooting stuff but to no avail and I looked up to see if there was a problem in my area but there's nothing showing. Any ideas on why that might be and what to do ?

  • PaddyMoretti Brian Patrick 🍀 (@PaddyMoretti) reported

    @bt_uk first time I've ever been disappointed in years as a customer. 3 mobile contracts, TV w. sport & broadband. Culling bills I rang to query the broadband. 51.99 seems excessive just to have internet at home. Locked in. Can get me more speed for same money), or £800 to go.

  • Sally33903769 Sally (@Sally33903769) reported

    @bt_uk I know it's late but please check DM. My internet's gone down for the first time ever and I have no landline so cannot check if it's an area problem.

  • Nunney2584 Kati (@Nunney2584) reported

    @BTCare 1) Hi, can you pls help? Our landline's down & we've had no dial tone for 2 wks. I'm a carer for my dad & was away for the night. Must have phoned the house at least 30 x & it just kept ringing, not cutting to the answerphone. It didn't ring at all at home..

  • TheQuietLAD Luke D (@TheQuietLAD) reported

    @bt_uk "Sorry again" and the casual shrug of shoulders I have had from all the people in your organisation are woefully inadequate responses. I have submitted my complaint and will continue to push for recompense.

  • adam_merlot Adam Merlot Brereton (@adam_merlot) reported

    Hi @BTCare , keep getting error YVM302 and can't watch without pressing back every 2 minutes. Can you help please?

  • chriskettle3 Chris Kettle (@chriskettle3) reported

    @bt_uk 'My information' that includes anything that identifies me address, account number etc. I hardly think that compensation identifies me! Help? No, you want use DM as a means of keeping things away from public facing. I could of course screenshot from DM and post anyway?

  • BarmyBluebird94 Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported

    @bt_uk They didn’t , but now my original hub is not working , I have a pink flashing light , but apparently it’s due to the change over meant to be today for the hubs , but it worked fine 20 mins after the engineer left

  • BarmyBluebird94 Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported

    @btsport really not happy with your service, supposed to be upgraded to fibre today , engineer was great did all the stuff but nobody sent the new hub, now my old hub won’t connect to the internet , how am I supposed to work from home? New hub coming tomorrow I hope .. not good