BT (British Telecom)

BT (British Telecom) Outage Report in Leyland, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leyland, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leyland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leyland, Lancashire, England 12/16/2025 10:10

December 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leyland, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Blackburn, Southport, Preston, Bolton, Chorley and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Internet
United KingdomBlackburn Internet
United KingdomSouthport Wi-fi
United KingdomSouthport TV
United KingdomBlackburn Internet
United KingdomBlackburn E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Leyland, England

Latest outage, problems and issue reports in Leyland and nearby locations:

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • Conlin86 Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • RyanMarkOConnor Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

  • nimopr1 Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • sgx12 Stuart Graham (@sgx12) reported from Longridge, England

    @bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?

  • KLBretherton Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • theboytemps Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • mightyjimpo Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • MandiJT Me (@MandiJT) reported from Brinscall, England

    @JohnWoodbridge6 @piersmorgan @bt_uk If you shut down BT call centres , you shut down the 999 service

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • colinbmartin191 Colin (@colinbmartin191) reported

    @glasgowcathcart @BBCchrismclaug @btsport Maybe try and help people who are forced to use food banks rather than tweet about a football club. Do your job

  • DesMoffett Desmond Moffett (@DesMoffett) reported

    @EE hi, I registered for btsport this week and im still waiting on a confirmation email. Can you help? Just spoken with bt and they’ve said the error is with ee

  • rejjiphonik Reggie Phonik (@rejjiphonik) reported

    9 feet away from my router. Neither a. full signal on my phone or mac. £60 a month. Great job @bt_uk

  • sarahlshephard Sarah Shephard (@sarahlshephard) reported

    @bt_uk the farce continues. You have promised us superfast broadband for 18 months and today yet another non delivery. Wasting your poor contractor's time and ours. We are paying you a fortune for a service we still haven't got . Our download speed is 5. Please respond.

  • graeme59888 Graeme59888 (@graeme59888) reported

    @glasgowcathcart @BBCchrismclaug @btsport Rangers take the cautious approach and prevent any chance of an unsavoury incident, Dornan was looking forward to taking offence and calling for stadium closures. He is actually begging for sectarianism to occur.

  • AbiIsEmoScum Abigail Wilson (@AbiIsEmoScum) reported

    @bt_uk Havent had wifi in over 2 weeks now was told it would be fixed in a few days by openreach nothing has changed. Im on hybrid fibre and disc wont connect anymore but will happily drain all my data even though its apparently working ive reported these issues since may

  • DJVorTechS VorTechS (@DJVorTechS) reported

    @TalkTalk Unlike @bt_uk who were more than happy to call me and get to the bottom of things. Please don't take that as trolling, just pointing out a serious Customer Services flaw, which I appreciate is not your fault.

  • SyrefordQuarry Syreford Quarry (@SyrefordQuarry) reported

    Absolutely appalling service from @bt_uk 18 months with a serious business line fault and still no resolution

  • DesMoffett Desmond Moffett (@DesMoffett) reported

    @btsport hi there, got free btsport with ee and I haven’t had my confirmation email after registering three days ago. Any chance you can help?

  • LoudonReal Jon(mario)viva (@LoudonReal) reported

    @glasgowcathcart @BBCchrismclaug @btsport what is it then if not football james! you are a grown man! who is tasked to represent people and fix their concerns, NOT ACT LIKE A CHILD GOING ON ABOUT CELTIC AND RANGERS ON SOCIAL MEDIA get on with the job and stop enagaging in pety nonsense.