BT (British Telecom)

BT (British Telecom) Outage Report in Burscough, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burscough, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burscough, Lancashire, England 11/19/2025 04:05

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burscough, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wallasey, Wigan, Liverpool, Skelmersdale, Chorley, Preston, St Helens, Seaforth and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallasey Internet
United KingdomWigan Phone
United KingdomWigan Internet
United KingdomLiverpool E-mail
United KingdomSkelmersdale E-mail
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • c_pitchford Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • jdnwils Jordan Wilson (@jdnwils) reported from Walton le Dale, England

    @btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • YorkLassinLancs Yorkshire Lass (@YorkLassinLancs) reported from Saint Annes on the Sea, England

    @bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • CarlV_B TheBigRedFella (@CarlV_B) reported from Seaforth, England

    @bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • drowen44 Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • davebriant Dave Briant (@davebriant) reported

    @bt_uk hi, there is a huge outage in post code area ME3 9, is there an ETA when this will be restored please?

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @bt_uk How come people can live stream rocket attacks in the desert or send videos from the amazon yet i cant even open an app and i live in middle england. Its a shame you dont go back to the time when customer service and care were your priority.

  • tommo71 Matthew Thomas (@tommo71) reported

    @bt_uk my broadband is constantly disconnecting. I sent a complaint in on Friday as I’ve never know the service to be so bad. I cannot watch the football and it’s beyond a joke now. What is going on !

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @bt_uk But i dont want to stream a video. I just want basic access to the internet &if im honest i dont give a toss about what u had previously. I pay for a service that isnt being provided.That is the problem.When it works then its fine,but when i get absolutely nothing its a disgrace

  • diddy_DMG Diddy (@diddy_DMG) reported

    @bt_uk If she had fallen at night, she would not have been able to use her alarm to call for help. A 2 day call out is useless for vulnerable people

  • LillyStephen LillyStephen (@LillyStephen) reported

    BTCC and support races on #itv4, Motogp on #btsport and F1 tonight, wow Sunday’s don’t get better.

  • g13rty Trudie (@g13rty) reported

    @bt_uk It’s not as I can play the app in my phone it’s via BT player it’s not working so via a BT device

  • nathanl3600 Nathan (@nathanl3600) reported

    @bt_uk I have an engineer booked but need to change the date but the text service doesn’t give me the dates I want

  • Debbo74 Rob Debenham (@Debbo74) reported

    @bt_uk Upgraded about a month or two ago, issue with channels noticed last two days

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @bt_uk But none of them are working at all! Its worked ok this week but its either ok,or not a ******* thing works. I actually disconnected everything and plugged internet directly into my laptop. I couldnt even open ebay...what do i actually pay u for?Because i dont get a fair service