BT (British Telecom)

BT (British Telecom) Outage Report in Burscough, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burscough, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burscough, Lancashire, England 04/25/2024 11:50

April 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burscough, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Preston, Chorley, Wigan, St Helens, Leyland, Southport, Lytham St Annes, Skelmersdale and Seaforth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomPreston Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • samihowarth sami (@samihowarth) reported from Brinscall, England

    @bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • G_Landry17 Gary Landry (@G_Landry17) reported from Formby, England

    @btsport Your after match commentary is so poor ! Dreadful and dull get @jjenas8 off your team he is dreadful

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • obi1inatree lordfarqaud (@obi1inatree) reported

    @OliCoultas @btsport @Tyson_Fury Damn man! What will they do without you watching?

  • crazeygrazy Graham Milford-Scott (@crazeygrazy) reported

    @bt_uk I hate your moronic, useless broadband service. Now piss off.

  • AnnCamp03030273 Ann Campbell (@AnnCamp03030273) reported

    @bt_uk Hi Ian, no, nothing was sent out to them at all. We just bought them new phones at the beginning of this year too. We need BT to move the router back to where it originally was. The signal is weak as it is and we wouldn't want to have to depend on it for our main means of contact

  • AngharadHafod Dr Annie Byniaeth #FBPE 🇪🇺 #FBIW🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AngharadHafod) reported

    Warning: BT scam call doing the rounds "This is BT [not]. We've detected suspicious activity... press 1 to speak to an operator, or we will cancel your phone line, internet, etc". For me it was from 01773 206432, but likely that's variable. @bt_uk

  • BarnabyPerks Barnaby Perks (@BarnabyPerks) reported

    @bt_uk I’m already speaking to your complaints team (rising up the escalation tree). They seem powerless to do anything. Problem is Openreach unwilling to maintain the local network properly. Small village=low priority. @BTGroup @bt_uk consistently poor service but no alternative.

  • NathanButler3 Nathan J Butler (@NathanButler3) reported

    @bt_uk Hi. Elderly relatives: issue with new landline. Just b4 engineer arrived 2 fix- spoof BT contact ctr called and nearly got away with fraudulently extracting £ from a/c! How did they get v new tele no and know engineer due? misuse/exposure of pers data? Can dm as not happy!

  • Illutical Illutical (@Illutical) reported

    @bt_uk sorry, but one more thing, an engineer was supposed to come today and fix the “potential” line fault, but they never came! Why is that?

  • BarnabyPerks Barnaby Perks (@BarnabyPerks) reported

    @bt_uk I need all the help I can get as @BTGroup seems to be a dysfunctional organisation with no concept of customer service

  • felullah Iâr Fach yr Haf 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇩🇪🇪🇺 (@felullah) reported

    @AngharadHafod @bt_uk There’s a useful website called ‘Who Calls Me’, and I’m sure a few others, where you can search for unknown numbers (landline and mobile). I never answer either phone to an unknown, and do a quick search before calling back... if it shows as a scam, it gets blocked!

  • david_the_smith David Smith (@david_the_smith) reported

    @btbusinesscare Complainant is Days Lane Fibre CIC – we have CFP relying on GBVS funding - 46 participants & 45 installed – Openreach confirm all signed off for service with sufficient FTTP usable fibre capacity - hold BT responsible for any shortfall due to failure to complete – PLEASE RESPOND