Is BT (British Telecom) having an outage in Ormskirk, Lancashire, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Ormskirk, Lancashire, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Ormskirk, Lancashire, England

November 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (54.82%)
  • Phone (20.08%)
  • E-mail (8.63%)
  • Wi-fi (8.63%)
  • Total Blackout (4.62%)
  • TV (3.21%)

BT (British Telecom) Outage Map Near Ormskirk, Lancashire, England

The most recent outage reports and issues originated from Liverpool, Southport, Walton le Dale, Maghull, Skelmersdale, Wallasey, Ormskirk, Seaforth, Wigan, Bryn, Birkenhead, Roby and St Helens.

BT (British Telecom) in Ormskirk, Lancashire, England Comments

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BT (British Telecom) Issues Reports Near Ormskirk, Lancashire, England

Latest outage, problems and issue reports in Ormskirk, Lancashire, England and nearby locations:
  • matthewcarlrose
    Matthew Rose (@matthewcarlrose) reported from Liverpool, England

    @BTCare we have had 2 engineers already...it is an external problem with bt wholesale..exchange is rockferry / cab 6 you attempted to migrate us and 21 others onto another cable and messed it up...now we have no broadband and no eta of a fix. sort it.

  • matthewcarlrose
    Matthew Rose (@matthewcarlrose) reported from Liverpool, England

    @BTCare dont bother sending an engineer...someone needs to speak to btwholesale and find out when they can be bothered to fix it...also you need to be speaking to me re compensation.

  • matthewcarlrose
    Matthew Rose (@matthewcarlrose) reported from Liverpool, England

    @BTCare Last contact was with openreach engineer yesterday @ 3pm telling me its a btwholesale issue and basically they have no idea when it will be fixed...'it might just come back on'..#qoute. 21 others effected off that cab i think!

  • bespokeproducts
    Lee Rogerson (@bespokeproducts) reported from Walton le Dale, England

    @bt_uk @BTCare I need to cancel the engineer Friday. We won’t be in now sorry DM me

  • LeoLebo12
    leebo (@LeoLebo12) reported from Maghull, England

    @JonHall19 @btsport @btsportfootball Fletch has just said “ i hve never seen de gea so flat footed n rooted to the spot by so many quality shots” keown says “ the quality is amasing they are all arrowed into the corner given de gea no chance at all” its 1-0... 👀👀

  • M__Griffiths
    Michael Griffiths (@M__Griffiths) reported from Liverpool, England

    @btsport @btsportfootball do you want to **** off with all these pointless replies you show. I want to watch the match

  • caz_foster
    caz foster (@caz_foster) reported from Seaforth, England

    @BTCare I see you have a current offer for Super Fast Fibre unlimited, line rental £19.99, broadband £10 pm, 18m contract. As a loyal customer of many years, I’d like that contract please 😊

  • caz_foster
    caz foster (@caz_foster) reported from Seaforth, England

    @BTCare I’ve been a long time customer of BT but I have a landline number & broadband which is costing me between £50-60 per month!!! I barely use landline for calls, so this is extortionate! I’m looking to move to Vodafone 😡

  • Ken_Lancs
    #hellomynameisKen (@Ken_Lancs) reported from Wigan, England

    @BTCare Can't cope with package changes I wanted to reduce cost by deleting service no longer required. You should introduce a ring back service or automatic info on place in queue and expected wait time. Not new customer service technology and used by many companies.

  • Ken_Lancs
    #hellomynameisKen (@Ken_Lancs) reported from Wigan, England

    @BTCare appalling phone service ... 18mins hanging on and counting!

  • billynewton123
    Billy (@billynewton123) reported from Bryn, England

    Chris Sutton is an absolute awful pundit don’t even know why @BTSport employ him talks utter shite

  • Paul1878_
    Paul (@Paul1878_) reported from Liverpool, England

    @btsportufc @btsport your sound is crap

  • GedGls3
    @scotty333 (@GedGls3) reported from Birkenhead, England

    @#btsport the worst pundits/commentators you have ever had to listen to or what!!

  • gray_h81
    Gray H (@gray_h81) reported from Roby, England

    There you go @btsport unfortunately you didn’t get the result you wanted and so desperately we’re chatting shit for!! Both Hoddle & McManaman really are clueless. Let’s se if Sturridge’s goal gets as much media coverage this week as Hazard has after Wednesday #doublesyandards

  • craig_lister
    craig lister (@craig_lister) reported from Wallasey, England

    @BTCare Now over 24 hours waiting for a call back , this really isn’t right , someone needs to take responsibility for my issue and deal with it !

  • craig_lister
    craig lister (@craig_lister) reported from Wallasey, England

    @BTCare It’s now been an hour and forty minutes since my complaint call with a promise of a phone back in 10-15 minutes , is there any update

  • Michaeldoherty4
    Michael Doherty (@Michaeldoherty4) reported from Kirkby, England

    @btsport are these really going to just chat shit until 4am?

  • formby1972
    mark (@formby1972) reported from Liverpool, England

    @BTCare Morning. No fault on the line after being tested three times. Was looking at changing to fibre but the call I was promised never happened and trying to find time to be on hold is difficult. I thought that if I upgraded to fibre it might solve the problem if the router is prob.

  • wearewordscapes
    Wordscapes (@wearewordscapes) reported from Liverpool, England

    @BTCare Thanks Karl! The last issue we had with BT - when BT Sport wouldn’t play - was met with ‘if it’s your fault, we’ll charge you for the engineers coming out’. Needless to say it was BT, but still made us pay for it. Just really don’t seem to care, once you’re a customer...

  • formby1972
    mark (@formby1972) reported from Liverpool, England

    @BTCare seriously unhappy with customer service. Trying to resolve a broadband issue getting nowhere. Such a waste of time

  • MilnersRibenaaa
    Aaron (@MilnersRibenaaa) reported from Liverpool, England

    @BTCare It’s been looked into like 4 times. Put a complaint in yesterday. Heard nothing since

  • alwalsh72
    Andrea Walsh (@alwalsh72) reported from Chorley, England

    @btsportmotogp @calcrutchlow @LCRHondaTeam @MotoGP @btsport He should never be allowed to ride in motorsport again. Dangerous to everyone

  • xstex
    Stephen Robinson ⚡️ (@xstex) reported from Liverpool, England

    @Liam_The_Zombie @BTCare @TalkTalk Was with Talk Talk a few years ago and customer service was awful. Might have changed though.

  • FabinhoMert
    Fabinho Mert #JC9 (@FabinhoMert) reported from St Helens, England

    Hi @BTCare Can somebody help me find out if I have an active BT sport mobile on my account? I did select this as a free option when I signed up to broadband but my details aren’t recognised when I try to sign in

  • LEONLAVENDER
    leon lavender (@LEONLAVENDER) reported from Southport, England

    This @btsport and @EE advert with @kevinbacon and #deilasmith is cringe worthy she is poor at best

  • JaiW13
    JAI (@JaiW13) reported from Liverpool, England

    @BTCare @NOWTV New BT van just turned up, fingers crossed they fix it

  • HarrisonJBrock
    Pete Burns’ confiscated coat (@HarrisonJBrock) reported from Liverpool, England

    @Matt_Flynn1 @Sporf @Tyson_Fury @frankwarren_tv @BTSportBoxing @btsport We will never progress when straight men continue to idolise such horrible people and forgive and forget their abuse and awful behaviour

  • CallaghanJamie
    jamie callaghan (@CallaghanJamie) reported from St Helens, England

    @Tyson_Fury @btsport @BenDavison_ @BronzeBomber Fights never gonna happen all mouth @Tyson_Fury

  • gr8girthh
    Gareth Hughes (@gr8girthh) reported from Litherland, England

    @Steve_Marsh3 @BTCare Thinking the same, problem is I moved my mobile to them as well so not sure if I'll be able to cancel that as well

  • gr8girthh
    Gareth Hughes (@gr8girthh) reported from Litherland, England

    @BTCare No problem with the line, just you guys had it recorded that my phone went one way when it didn't, 7 engineer visits later I've corrected that but still have to wait another week for you to flip a switch

  • helencurrie22
    Helen Currie (@helencurrie22) reported from Old Swan, England

    @BTCare The box when it’s on standby doesn’t record. It never used to do this. It also picks and chooses what series links to record. I think it’s faulty

  • LouisSamsudin
    Louis (@LouisSamsudin) reported from Roby, England

    @UKTV @virginmedia Can see @virginmedia getting cancelled soon , between losing @goldchannel and with @btsport losing the ufc it’s became awful , that paramount channel is garbage

  • kopend73
    leigh stuart sheldon (@kopend73) reported from Birkenhead, England

    @BTCare But this is the first time it's been this slow since I changed to BT PLUS got sonos Internet TV mobile phone

  • KyleMansell
    Kyle Mansell (@KyleMansell) reported from Liverpool, England

    @BTCare not a customer as work for sky but had phone call saying my BT Broadband will cut off today press one to confirm and two to cancel. Please look into this scam for your customers as I know most of your customer base is the elderly who will be taken advantage off :)

  • chetanparmar22
    Chetan Parmar (@chetanparmar22) reported from Leyland, England

    @bt_uk @BTCare I am not happy with the service you have provided over the last few days. Besides the engineer calling to inform me that the fault is down to a cable externally which was at fault and that the this is due to be repaired today. #fustrated #btfibre #btbroadband #btuk

  • FabinhoMert
    Fabinho Mert (@FabinhoMert) reported from St Helens, England

    @BTCare Hi guys can you look at an existing complaint for me? Not happy at all with the service and waiting time I’m being quoted

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Dansmalls1985
    Daniel Smalley (@Dansmalls1985) reported

    @BTCare how can my complaint be closed when nobody contacted me about it - looks like time to get ombudsman involved

  • leet85
    lee (@leet85) reported

    @BTCare so just attempted to call you to talk about my account been on hold for 10 mins advisor to ally answers then cuts me off ,terrible service

  • Emmiesnelling
    Emmerson Snelling (@Emmiesnelling) reported

    @BTCare We aren't but it's ridiculous that we haven't been offered one and no we haven't been told anything we just keep being told it's going to take longer to fix and getting texts to say we'll be updated on whatever date and now it's been pushed to the 30th

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare service 🧐 - Surely this would of brought to the surface this internally rather than over social media.... A simple fact in business is that for ever customer that complains about her 20 couldn’t be bothered and leave ....

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare clearly do not have the capability to even explain bill cost ... so the line just goes dead (or they hang up 3 times) I have no issue with outsourcing customer service center but doesn’t anyone working at BT in the UK use the BT service and actually had to call customers

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare explain costs b) I am still at a loss to this hidden charge of using another internet vendor on the BT line (do explain as there is no mention on the bill) c) shouldn’t hang up on the customers , I made 3 call backs , waited in line , spoke to the BT reps in India who all

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare distress to the person , especially if the person is elderly! Note I achieved access to the account when I called back without the date of birth but then the following issues occurred BT Customer representative receiving a call a) should be able to discuss the bill and

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare in way other than just saying BT b) clarify in short why they are calling Eg we calling to discus an outstanding payment with the holder of the account c) realize that if a “customer” states on numerous occasions that they do not want to give their DOB , this may be causing

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare BT Agreed you have to validate the account, surely there is more than one way to validate, eg post code , last bill cost , last phone call to who... You could argue that BT customers representatives calling should, a) validate to the customer they are calling, who they are

  • Nightscape
    L.J. Nielsen (@Nightscape) reported

    @BTCare It must be something major for it to be down this long, Im sorry for being snappish, we rely heavily on internet in this house for just about everything. Just want clearer info, Website said nothing for the longest, then estimated repair times plucked from a hat...frustrating.