BT (British Telecom) Outage Report in Longton, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Longton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Longton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Longton, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Preston, Southport, Chorley, Cleveleys and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Preston |
Internet | |
| Southport |
Total Blackout | |
| Chorley |
Internet | |
| Cleveleys |
Internet | |
| Skelmersdale |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Longton, England
Latest outage, problems and issue reports in Longton and nearby locations:
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.
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Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@bt_uk hi any indication when customer access to br email will be restored?
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julie dique
(@JulieDique) reported
from
South Shore, England
@Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Russ Jericho
(@RussJerichoArt) reported
from
South Shore, England
My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@BTCare any indication When customer access to email will be restored?
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Yorkshire Lass
(@YorkLassinLancs) reported
from
Saint Annes on the Sea, England
@bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!
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Gary Landry
(@G_Landry17) reported
from
Formby, England
@btsport Your after match commentary is so poor ! Dreadful and dull get @jjenas8 off your team he is dreadful
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk
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Andy W
(@AndyWhittle2) reported
from
Aspull, England
@btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Wadey Red 💙 #FBPE #FBPA
(@WadeyRed) reported
@bt_uk @su_jo Mine and Cherry’s issue is till unresolved. BT Email app closes down every time you open it. This has been happening for two or three days now.
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Jenson Blake
(@TheJensonBlake) reported
Internet down foe the fourth time this week, again leaving me unable to work. @bt_uk as a new customer I'm sat eyeing that contract cooloff/termination. Why should I stay?
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Ash♠️
(@ash1ace1) reported
@btsport @ethanamp26 Fix your damn app, I can’t watch one ufc fight without it saying “there’s a problem”
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Paula Ryan
(@PPJAYE75) reported
@bt_uk Would you not check the area you are sending the engineer to first and then if there is no way you can actually connect the customer for an extended period of time maybe communicate this to them and maybe they would not then be left without reliable internet ???
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Maria Turley
(@MariaConyard) reported
@bt_uk Initially we assumed it was because you were still fixing it - the times it’s going off seemed to be at very specific. We’ve checked the service status page a couple of times and it said it’s ok. We’ve booked an engineer (1)
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Gee
(@geetakesphotos) reported
@bt_uk broadband down (as is regular occurrence…) router flashing every colour, 2 people WFH and on deadlines please fix!!
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JD
(@jes_sx) reported
@bt_uk internet down in Southampton??
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Maria Turley
(@MariaConyard) reported
@bt_uk Every time we contact you though, it’s like there’s no acknowledgement that there’s been a major problem, and this might be caused by that. It was the same during the actual outage. Getting information is too hard - we kept being told 4 hours and it was 7 days!
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Mogsy
(@Mogsy22171230) reported
@ThatLozzie @DanielBate12 @bt_uk Get a grip you stuck up little leftard ****. If it appears on my notifications how am I meant to know who you are speaking to? I saw your sarcky replies first.
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Xanxus
(@Xanxus67294671) reported
@bt_uk do not trust anything that BT portraying that their business is. They do not care about you as a customer. They will deceive you with false promises, no one will take ownership of your issues with their services and they play game bureaucracy game and waste your time!