BT (British Telecom) Outage Report in Longton, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Longton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Longton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Longton, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Southport, Preston, Poulton-le-Fylde, Chorley, Cleveleys and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Internet | |
| Southport |
Wi-fi | |
| Southport |
TV | |
| Preston |
Phone | |
| Poulton-le-Fylde |
Wi-fi | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Longton, England
Latest outage, problems and issue reports in Longton and nearby locations:
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Russ Jericho
(@RussJerichoArt) reported
from
South Shore, England
My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Stuart Graham
(@sgx12) reported
from
Longridge, England
@bt_uk hi, is there an issue accessing subscription internet channels on BT TV. I have VIP package on 2 MyView boxes, both are showing status as connected to internet, however I cannot access any subscription channels (I.e. Now TV, BT Sports) on either box. Help?
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.
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sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@bt_uk hi any indication when customer access to br email will be restored?
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!
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James Davies
(@JimbobD88) reported
from
Blackpool, England
We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Gary Landry
(@G_Landry17) reported
from
Formby, England
@btsport Your after match commentary is so poor ! Dreadful and dull get @jjenas8 off your team he is dreadful
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@MrsW
(@MrsW64242123) reported
from
Penwortham, England
@BTCare any indication When customer access to email will be restored?
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Yorkshire Lass
(@YorkLassinLancs) reported
from
Saint Annes on the Sea, England
@bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??
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julie dique
(@JulieDique) reported
from
South Shore, England
@Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Colin Alexander🎬🎵🕹️🚗🏃
(@cdfalexander) reported
from
Saint Annes on the Sea, England
Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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stephen r
(@cardiffbhoy) reported
I have @bt_uk @BTCare Fibre 1: meant to have upload speed of 32mb yet getting less than 5mb to firestick, anyone know how to fix this ? Do I need to move providers ?
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susan mcgrory
(@mcgrory_susan) reported
@bt_uk strange that no issues with my Internet that toy can see, no one has called despite typing ADVISOR twice been doing all your self help stuff all afternoon and evening...just to find out my neighbour's been doing the same as NO Internet...very strange that!
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Tony Anderton BSc.
(@tonyandertonbsc) reported
Disgusted with @bt_uk on the phone for 2 days as my internet didn’t go live when scheduled. I’m paying over £60pm for their most premium bband, I’ve been told to wait 4 days delay to receive another router, costing a weeks work working from home and they can’t do anything to help
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Adam
(@Adamjw1980) reported
@bt_uk Hard to know as it seems to be a secret when a customer orders. Order was placed in @EE store, but fibre BB to property is @bt_uk only product so I guess it’s with u
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Raith stevens
(@RaithStevens) reported
@bt_uk dear bt ive had problems with my Internet for a year now and u keep sending engineers and the problem still aint fixed they told me to buy a new house phone soo I did soo can u please get your ******* **** together and be a reliable Internet provider like u advertise
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Dave McDoodlepants MBE ➐
(@G84Darren) reported
@bt_uk how do I cancel my BT sport? Tried calling but was on hold for 40 mins so gave up. You've put the prices up all of a sudden and I can't afford it.
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Cat
(@catsmiththinks) reported
@bt_uk wifi cut out again and I note your app also not working... why do I pay to be treated like the crap on your front lawn?
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🧜🏼♀️ Mythical Siren 🧜🏼♀️
(@Mythical_Siren1) reported
@bt_uk They ran tests n shows no issues but for last couple weeks the internet has been lagging and connection keeps failing periodically
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Tony Anderton BSc.
(@tonyandertonbsc) reported
@bt_uk No that’s not correct, there has been no delay, the order says completed your end. The phone call resulted in guessing it could be the router so told wait until a new one is delivered and see if that works which will be Tuesday. I’ve asked for an engineer or help but was refused
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Dr Raj
(@RAJEEVKANWAR) reported
@MarcAllera @bt_uk appalled by the lack of customer service by BT when trying to move home Been on hold for up to 2 hours one day to be told have to speak to the moving home team who not there after 8 -another day on hold and got dis connected at 8