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BT (British Telecom)

BT (British Telecom) outages and service status in Southport, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Southport, including 1 direct report.
  • The most common problems reported in this area mention E-mail and Total Blackout.
  • The most recent signal from this area was received Jun 5, 5:48 PM GMT+1.
  • 50% E-mail (50%)
  • 50% Total Blackout (50%)

The latest reports from users having issues in Southport come from postal codes PR8 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southport, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 5: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Southport, England

The most recent BT (British Telecom) outage reports came from the following cities: Southport, and Formby.

CityProblem TypeReport Time
Southport E-mail 1 hour ago
Southport Total Blackout 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

  • grieve51166
    Helen Grieve 🇬🇧 (@grieve51166) reported from Southport, England

    @bt_uk Likely. Until a few weeks ago, you were charging us double the rate we'd agreed, just for having a landline we never used.

  • MissBKearns
    Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • AntoniChm
    Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • Carver1356
    Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

  • StephenWarnock3
    Stephen Warnock⚽️📺🎙 (@StephenWarnock3) reported from Ormskirk, England

    @tobytarrant @lynseyhipgrave1 @ASFCofficial @dcfcofficial @EmiratesFACup @btsport @themichaelowen @DFletcherSport Not bad Toby👏🏻👏🏻😂😂

  • cdfalexander
    Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach

  • fatblokejimbo
    James Murton (@fatblokejimbo) reported from South Shore, England

    @bt_uk I’m on my phone from home. I don’t have access to the computer which has the account details and password to log into. Suppose will just have to wait until your outage becomes a non-outage.

  • thewolstencroft
    Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • bailene
    nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • Si_Bo_Coach
    Simon Boynton (@Si_Bo_Coach) reported from South Shore, England

    @bt_uk no broadband all day due to your problems, online it tells us the fault is resolved..it isn't! Your support messaging service has had me waiting for 20 mins.. Good job I don't have to work from home tomorrow 🙄

  • MrsW64242123
    @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • ScouseNotEnglsh
    ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • davidgtravel
    David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • WOLVES2058
    DK (@WOLVES2058) reported from Blackpool, England

    @btsport I thought sky sports were bad. but wow waiting here for europa draw just to history on players who are drawing *****

  • MrsW64242123
    @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • cdfalexander
    Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.

  • JulieDique
    julie dique (@JulieDique) reported from South Shore, England

    @Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .

  • JimbobD88
    James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

  • cdfalexander
    Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

  • mattashby27
    Matt Ashby (@mattashby27) reported from South Shore, England

    @btsport really poor that you need to pay to have BT sport on my sky q multiroom box as if I don’t pay enough already

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sassytrip88
    TINA MOORE (@Sassytrip88) reported

    @bt_uk you are an absolute joke All services down while you make improvements No reply on various contact inf Terrible internet signal and no email If I could get out of contract I would but your shafting us there too

  • PhotogSmd
    Steve D (@PhotogSmd) reported

    @bt_uk We received a text saying there IS a problem and we should have it back today, still nothing

  • RichardLatto
    Richard Latto (@RichardLatto) reported

    @DomusCaligari @bt_uk Still broken - come on BT!

  • Russell0123456
    Russell (@Russell0123456) reported

    @bt_uk Your revised website is terrible, trying to pay my bill and it doesn't load, initially locked me out, awful navigation. As a result you won't get paid for at least a week as I am out of the UK. Learn from @ScottishPower on how to handle billing.

  • davedjm001
    Dave Moore (@davedjm001) reported

    @bt_uk I’m not in a position to call anyone at the moment… I notice I still cannot access my BT account with an email address I’ve used since 2018. Nothing is working as it should! Could you email me with a solution please.

  • grub_street
    Grub Street Publishing (@grub_street) reported

    @bt_uk And by the way you're obviously using a bot to reply. So obvious by the language. What real person says You must feel let down for sure

  • KerZE87
    emze (@KerZE87) reported

    @bt_uk I already know there’s an issue as this was discussed on a community Facebook page. But it would’ve been nice to have been told by email or text that there was an issue.

  • Annief54
    Anne Fowlds (@Annief54) reported

    @bt_uk want to make a complaint about EE. I am 72 technology I can’t handle. All I wanted to do was speak to a customer service they didn’t want to know. Sky at least treated me as a human, I was so upset, gave bad feedback they didn’t care

  • booker213
    read steel ball run (@booker213) reported

    @bt_uk That number was unhelpful and still required a login, so wouldn't let me proceed. I just need to find out if there is an already reported error in my area or if it needs to be reported. That should be public information.

  • DaveKendallPho1
    Dave Kendall (@DaveKendallPho1) reported

    @bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.