BT (British Telecom)

BT (British Telecom) Outage Report in Southport, Sefton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Southport come from postal codes PR9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southport, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southport, Sefton, England 12/02/2025 05:15

December 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southport, Sefton, England

The most recent BT (British Telecom) outage reports came from the following cities: Southport and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Total Blackout
United KingdomSkelmersdale E-mail
United KingdomSkelmersdale Internet
United KingdomSkelmersdale E-mail
United KingdomSouthport Phone
United KingdomSkelmersdale Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

  • grieve51166 Helen Grieve 🇬🇧 (@grieve51166) reported from Southport, England

    @bt_uk Likely. Until a few weeks ago, you were charging us double the rate we'd agreed, just for having a landline we never used.

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • mister__roy Roy Bayfield (@mister__roy) reported from Ormskirk, England

    @bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.

  • YorkLassinLancs Yorkshire Lass (@YorkLassinLancs) reported from Saint Annes on the Sea, England

    @bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??

  • Si_Bo_Coach Simon Boynton (@Si_Bo_Coach) reported from South Shore, England

    @bt_uk no broadband all day due to your problems, online it tells us the fault is resolved..it isn't! Your support messaging service has had me waiting for 20 mins.. Good job I don't have to work from home tomorrow 🙄

  • RussJerichoArt Russ Jericho (@RussJerichoArt) reported from South Shore, England

    My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw

  • aptyson1960 Alan Tyson (@aptyson1960) reported from South Shore, England

    @virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @bt_uk hi any indication when customer access to br email will be restored?

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!

  • BaptistBecker1 Spezza (@BaptistBecker1) reported from Southport, England

    Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.

  • G_Landry17 Gary Landry (@G_Landry17) reported from Formby, England

    @btsport Your after match commentary is so poor ! Dreadful and dull get @jjenas8 off your team he is dreadful

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • RealBobbyRooney Bobby Rooney 🇺🇦☮️ (@RealBobbyRooney) reported from Maghull, England

    No busses, no trains, hammered down with rain. Game finished 8:45, rolled in 10:15pm. Shite. @btsport you can swerve that in future, thanks.

  • JulieDique julie dique (@JulieDique) reported from South Shore, England

    @Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .

  • 67Snowy Paul Snowdon (@67Snowy) reported from Maghull, England

    @AdrianTempany @btsport BT Sport isn’t much better going on about the ‘brilliant Pep’; that’s the same ‘brilliant Pep’ who has never won the Champions League without the involvement of Lionel Messi…

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • katiejc_ Mythoughts (@katiejc_) reported

    @bt_uk this company is awful!! Fancy charging someone £359 for moving home. It's disgraceful! Shame on you BT!

  • codney67 colin o'donnell (@codney67) reported

    @bt_uk A complaint that still hasn’t been resolved..

  • courtguinness court guinness (@courtguinness) reported

    @bt_uk I need help. My partner died. She dealt with all bills. Broadband is with BT. I try to call you. You need a phone number. I have never used a home phone here and don't know the number. I need BB and 2 pay you money! Please help me!

  • LeslieDaWelsh1 LeslieDaWelsh1 or Leslie (@LeslieDaWelsh1) reported

    @bt_uk I have, but its showing no issues which is a joke! Yet i get offers of new contracts for this?? The speeds i get upload wise are terrible and make streaming and content creating near impossible at times! 8mbps?? When i have 50mbps download? Its utterly shocking

  • ScribeSixth SixthScribe (@ScribeSixth) reported

    @bt_uk Aaron, I have sent these details and as this issue has gone on for over 2 months now I will be maintaining this conversation in a public domain so people can see what a poor company @bt_uk are

  • TheDrSarifAlrai Sarif Alrai (@TheDrSarifAlrai) reported

    @bt_uk My issue is that for my BT business broadband connection with BT. After 2 weeks of no internet, I was told that BT doesn't consider the broadband an essential part of our agreement. Wild.

  • kalliopiV kalliopi vallianatou (@kalliopiV) reported

    @BTGroup @bt_uk 4 months without broadband. 4 months of endless calls with one BT employee after the other. 4 months of being told our service will be back in a couple of weeks. Where is management?

  • mpwatson Matt Bell-Watson (@mpwatson) reported

    @bt_uk hello, we’re switching over to your fibre broadband next week. Do I need to contact our current provider to cancel our contract or will you do that as part of the switch? We’re with Now Tv broadband. Thanks!

  • Matt_Redsocks Matthew (@Matt_Redsocks) reported

    Hi @bt_uk my broadband is worse after your engineer came round today to fix it. I am a technophile but had it working better. How many hours will I have to be on hold for tomorrow to get it sorted?

  • IBuildSomeStuff IBuildStuff (@IBuildSomeStuff) reported

    @bt_uk Wow, Your WiFi is ****, I haven't had WiFi for 2 days.