BT (British Telecom)

BT (British Telecom) Outage Report in Southport, Sefton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Southport come from postal codes PR8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southport, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southport, Sefton, England 01/18/2026 14:55

January 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southport, Sefton, England

The most recent BT (British Telecom) outage reports came from the following cities: Southport and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Internet
United KingdomSkelmersdale Internet
United KingdomSouthport Internet
United KingdomSouthport Wi-fi
United KingdomSouthport TV
United KingdomSouthport Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

  • fatblokejimbo James Murton (@fatblokejimbo) reported from South Shore, England

    @bt_uk I’m on my phone from home. I don’t have access to the computer which has the account details and password to log into. Suppose will just have to wait until your outage becomes a non-outage.

  • JulieDique julie dique (@JulieDique) reported from South Shore, England

    @Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • JimbobD88 James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.

  • Carver1356 Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

  • mark_partington Mark Partington (@mark_partington) reported from Saint Annes on the Sea, England

    @GaryLineker WTF has this overpaid t**t got a right to comment re the statue. Mediocre footballer and commentator is NOT qualified in any respect to say that. @BBCSport @btsport

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • YorkLassinLancs Yorkshire Lass (@YorkLassinLancs) reported from Saint Annes on the Sea, England

    @bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • mightyjimpo Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • RussJerichoArt Russ Jericho (@RussJerichoArt) reported from South Shore, England

    My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • paschaolady Karen Little (@paschaolady) reported

    @juliesm75049629 @bt_uk They wont let others report a fault to me, I have life threatening conditions being investigated and they know this 8 days now I live remote no neighbours they say Thursday, the sent engineer last Wednesday but he never fixed it, Fri I got message saying told them fixed, its NOT

  • andrewdaw36 Andrew (@andrewdaw36) reported

    @bt_uk why has my service not come back on I have aid my bill it’s been more the time you said it would take to put back on it’s a joke after all the hassle I had with our account this is beyond a joke

  • paschaolady Karen Little (@paschaolady) reported

    @bt_uk @juliesm75049629 8 days and still no land line , internet on and off and very slow, They know I am vunerable but yet still not fixed, why assume we have mobile phones as I cany afford one, I think you should givevunerable a mobile incase you want to take weeks to mend line, its a disgrace

  • chriski02355040 chris king (@chriski02355040) reported

    @bt_uk I’d really like to know why you’re offering deals for new signups which are less than half I pay when you’ve offered nothing to a customer of six years. Surely you’d offer something of value. It’s nearly 70 a month with no frills, that doesn’t seem like much like a sevice

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @BTCare hi bt would it be too much to ask to have some internet, last 3 weeks it is either crap or not working and i mean even more crap than usual. I know i pay alot of money for it and you only care about money but its getting rediculous now #btdontcare

  • Mr_S_Tiffany Mr T does Primary History 🏳️‍🌈 (@Mr_S_Tiffany) reported

    @btbusinesscare I've got through a different way now but that's pretty ridiculous on the auto service front. It made me laugh thankfully!

  • fabnewlous Sarah Bolitho (@fabnewlous) reported

    @bt_uk Apparently not raring to help me as I keep getting conflicting advice from every BT person I speak to or message. Been told my lack of internet is an area wide issue yet no one else in my town seems to be affected. Inefficient

  • EmilyOfficial9 Emily Sharp (@EmilyOfficial9) reported

    @bt_uk Internet service is completely down in Newcastle as seen by online reports. What’s the update on this? Poor service

  • MezzaMezz9 David Mezz (@MezzaMezz9) reported

    Said it before and I’ll say it again… make football affordable to watch, more people are likely to pay… also scrap the Saturday 3pm black out rule. @SkySports @btsport etc would rather spend millions cracking down on streams rather than making their packages more affordable.

  • MXK1000 Dave (@MXK1000) reported from East Kilbride, Scotland

    Guys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source