BT (British Telecom)

BT (British Telecom) Outage Report in Southport, Sefton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Southport come from postal codes PR9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southport, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southport, Sefton, England 12/01/2025 09:50

December 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southport, Sefton, England

The most recent BT (British Telecom) outage reports came from the following cities: Southport and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Total Blackout
United KingdomSkelmersdale E-mail
United KingdomSkelmersdale Internet
United KingdomSkelmersdale E-mail
United KingdomSouthport Phone
United KingdomSkelmersdale Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • bailene nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • Conlin86 Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • mark_partington Mark Partington (@mark_partington) reported from Saint Annes on the Sea, England

    @GaryLineker WTF has this overpaid t**t got a right to comment re the statue. Mediocre footballer and commentator is NOT qualified in any respect to say that. @BBCSport @btsport

  • WOLVES2058 DK (@WOLVES2058) reported from Blackpool, England

    @btsport I thought sky sports were bad. but wow waiting here for europa draw just to history on players who are drawing *****

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from Much Hoole, England

    @bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.

  • Bigsmig1 Allan Smith (@Bigsmig1) reported from Maghull, England

    @Foulkes3y @btsport gonna have to buy BT sport to watch the CL final, the free stream is #shit

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • Simmy270 Josh (@Simmy270) reported from Longton, England

    @bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.

  • fatblokejimbo James Murton (@fatblokejimbo) reported from South Shore, England

    @bt_uk I’m on my phone from home. I don’t have access to the computer which has the account details and password to log into. Suppose will just have to wait until your outage becomes a non-outage.

  • Carver1356 Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

  • davidgtravel David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • JimbobD88 James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

  • mightyjimpo Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • mattashby27 Matt Ashby (@mattashby27) reported from South Shore, England

    @btsport really poor that you need to pay to have BT sport on my sky q multiroom box as if I don’t pay enough already

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • headtxtheground nicole (@headtxtheground) reported

    @rubexcubex @bt_uk BT are the worst, in one of my uni houses I had to deal with no wifi for over a month bcus they delayed the install date with no explanation 🥸 never used them again

  • GaryGoodTime Гарі / Gary 🇺🇦 ☘️ (@GaryGoodTime) reported

    @Paul__Armour @BBCchrismclaug @btsport The home support

  • mrlondon_ncb Mr London (@mrlondon_ncb) reported

    @bt_uk hi BT, my Internet has been noticeably slower these past few weeks, is there any disruption going on in N8, and if not can you look into why my speed went from ‘great’ when I just upgraded back to being ‘awful’ in the day time.

  • m53206341 Robert Martin (@m53206341) reported

    @bt_uk @SkyUK is the broadband service down in Dedridge in Livingston?

  • Twinklestar192 RainbowDesigns🌈 (@Twinklestar192) reported

    @bt_uk Sadly like many our nearest public phone box has been removed. Not good if anyone needs to make a call in an emergency or for someone that has no other way to do so. Not all progress is good.

  • Jimbobj47690980 Jim bob jones (@Jimbobj47690980) reported

    @bt_uk I need help with asking openreach if they are requesting permission to work via the correct channels, the landowners (house builders) have given me the information to pass to BT but BT won’t confirm that’s who they are contacting! Utter stupidity!

  • Gavin_WHA Gavin W H Anderson (@Gavin_WHA) reported

    @bt_uk Just been told that I have 71mb to the house and BT Hub is delivering 16mb inside the house and it drops. Apparently even though it a BT hub, BT disc repeaters, BT Line - it not working is not a BT problem? They won't let me out of contact to go to another provider. #fail

  • Markind_0 Mark (@Markind_0) reported

    @bt_uk I bet these phone boxes don't work like my phone for the passed month and getting nothing but BS down the phone .

  • Retro_uk Steve (@Retro_uk) reported

    @bt_uk Still not had a chance to go out and get a good signal on my phone sadly.I mentioned to one of your co-workers that I'm disabled and also can't have the vaccine so I'm still stuck in my house which for some reason seems to be a poor signal spot. I'll let you know soon :) Cheers

  • get_91 Georgina Turnbull (@get_91) reported

    @bt_uk engineer did not turn up despite being booked. technical hung up. Useless service still without broadband.