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BT (British Telecom)

BT (British Telecom) Outage Report in Southport, Sefton, England

Why is my BT (British Telecom) service not working?

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The latest reports from users having issues in Southport come from postal codes PR8 and PR9 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Southport, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Southport, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackpool, Southport, Skelmersdale, and Lytham St Annes.

CityProblem TypeReport Time
Blackpool Total Blackout 5 days ago
Southport Phone 8 days ago
Southport E-mail 9 days ago
Skelmersdale E-mail 13 days ago
Lytham St Annes Internet 20 days ago
Southport Phone 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

  • cdfalexander
    Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.

  • Carver1356
    Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

  • RussJerichoArt
    Russ Jericho (@RussJerichoArt) reported from South Shore, England

    My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw

  • cdfalexander
    Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

  • MissBKearns
    Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • davidgtravel
    David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • ThomRawlinson
    Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • YorkLassinLancs
    Yorkshire Lass (@YorkLassinLancs) reported from Saint Annes on the Sea, England

    @bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??

  • AntoniChm
    Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • mark_partington
    Mark Partington (@mark_partington) reported from Saint Annes on the Sea, England

    @GaryLineker WTF has this overpaid t**t got a right to comment re the statue. Mediocre footballer and commentator is NOT qualified in any respect to say that. @BBCSport @btsport

  • JulieDique
    julie dique (@JulieDique) reported from South Shore, England

    @Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .

  • bailene
    nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • MikeNolan
    Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • thewolstencroft
    Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • DannyBuble
    Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • mightyjimpo
    Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • MarcSchmid
    Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • JimbobD88
    James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

  • Conlin86
    Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • fatblokejimbo
    James Murton (@fatblokejimbo) reported from South Shore, England

    @bt_uk I’m on my phone from home. I don’t have access to the computer which has the account details and password to log into. Suppose will just have to wait until your outage becomes a non-outage.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • emilysujo
    Emily Jones (@emilysujo) reported

    When you pay £7.99 (!!) for on the go internet with @bt_uk and you have to log in every 90 seconds to use it! 😡 not happy at all and nothing on their help or FAQ’s about connection issues!? 🙄 help!

  • I_stevo_I
    Stevo (@I_stevo_I) reported

    @bt_uk BT smarthub bricked few weeks ago. Raised issue 6 days ago, still no reply. Internet running at 1/4 speed you promise, but I know you won't do anything unless I have the smarthub in the first place. Help me out here.

  • chrisbenjohnson
    Chris Johnson (@chrisbenjohnson) reported

    @bt_uk any issues in North Finchley, London? Speed is so slow, can’t handle teams calls for work.

  • hayesbryan
    Bryan Hayes (@hayesbryan) reported

    @bt_uk asked for an explanation why I have to wait 7 weeks for you to switch from one broadband customer to another, why I’ve spent over 25 hours on calls with you, with no resolution - all I got was a text saying “open reach are doing something or other”. Terrible cust. service

  • louisethomas82
    Louise Powell (@louisethomas82) reported

    @bt_uk Obviously your website was where I went to first. Your website is absolutely awful and the phone numbers are unhelpful with shockingly rude staff manning the lines. Yet again I’m being fobbed off. My advice...never buy anything or use anything that is BT branded!

  • rathika27
    Rathika C (@rathika27) reported

    @btbusinesscare I was on hold for 36 mins this morning before I had to take another call (funny that as working). Now on hold again .... 30 mins and counting. This is absolutely appalling customer service @BTBusiness @bt_uk There is not even an option to email a cancellation request 😡

  • nikeairmacc
    Philip Mcgeough (@nikeairmacc) reported

    @bt_uk This a joke. Worst broadband ever

  • GoodladAndrew
    Andrew Goodlad (@GoodladAndrew) reported

    @bt_uk You will just give me a phone number to call. Currently on to them. But sounding more and more like the notes of the last 6 months have been deleted. "Dm and we will help" no you'll tell me the phone number. All companies do.

  • louisethomas82
    Louise Powell (@louisethomas82) reported

    @bt_uk They are the technical support line who cannot help because I’ve already followed the advice on the user guide to reset the devices which have done nothing. I was told by them that they cannot do anything else and could not give me anyone else to try

  • CarlKendrickTWS
    Carl Kendrick | The_Welsh_Simmer 🛬 (@CarlKendrickTWS) reported

    @bt_uk who can I speak to about employee BT Sport, I’ve tried all the internal sites, tried contact centres, but neither have been any help. Still haven’t got my BT Sport back on Sky box?