BT (British Telecom)

BT (British Telecom) Outage Report in Southport, Sefton, England

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The latest reports from users having issues in Southport come from postal codes PR9 and PR8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southport, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southport, Sefton, England 12/31/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southport, Sefton, England

The most recent BT (British Telecom) outage reports came from the following cities: Southport and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Internet
United KingdomSouthport Wi-fi
United KingdomSouthport TV
United KingdomSouthport Total Blackout
United KingdomSkelmersdale E-mail
United KingdomSkelmersdale Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.

  • fatblokejimbo James Murton (@fatblokejimbo) reported from South Shore, England

    @bt_uk I’m on my phone from home. I don’t have access to the computer which has the account details and password to log into. Suppose will just have to wait until your outage becomes a non-outage.

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • Carver1356 Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • RussJerichoArt Russ Jericho (@RussJerichoArt) reported from South Shore, England

    My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • YorkLassinLancs Yorkshire Lass (@YorkLassinLancs) reported from Saint Annes on the Sea, England

    @bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??

  • JulieDique julie dique (@JulieDique) reported from South Shore, England

    @Martainho21 @btsportfootball Me too plus he’s not biased . Like now Liverpool are on and can’t listen to McManaman as it’s just too one sided . I’m a city fan but I think Gary Neville is also good as he says it as it is . @btsport is on the whole terrible for pundits .

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach

  • mark_partington Mark Partington (@mark_partington) reported from Saint Annes on the Sea, England

    @GaryLineker WTF has this overpaid t**t got a right to comment re the statue. Mediocre footballer and commentator is NOT qualified in any respect to say that. @BBCSport @btsport

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • JimbobD88 James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    4 days without a phoneline or broadband since @bt_uk @WeAreOpenreach changed our telegraph pole last week. I realise it is a #FirstWorldProblem but terrible service and communication from a huge Comms company. Also the pole isnt straight!

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • mightyjimpo Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • Conlin86 Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dancesue3 Susan Ellis (@dancesue3) reported

    @BTCare I’ve had bt for 12 days two missed appointments four different engineers to the same fault I thought virgin had the worst customer service but I think bt take the crown absolutely shocking

  • philipdelisle Philip de Lisle (@philipdelisle) reported

    @nocturnalmonkey @bt_uk Try using a dynamic DNS service and set your work security to use a hostname rather than IP address. Works well for me. DM if you need to.

  • wildkippers Huw Evans #Annibyniaeth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #FBPPR (@wildkippers) reported

    .@bt_uk @DPD_UK @OpenreachHelp - BT responded to say they cld do nothing. We still haven't a 4Gminihub & no information abt what's happening. DPD have promised delivery time & again & now say there's an issue with the 'scan on the parcel' & we aren't allowed to collect it .. 1/2

  • chinleyman gary tordoff (@chinleyman) reported

    @bt_uk Had a message to say there is a fault with your network expected resolution Thursday. Two of us working from home so no broadband means we can’t work!

  • ShirlyBumaguin Shirly Bumaguin (@ShirlyBumaguin) reported

    @bt_uk BT is down across London and other places across UK since this am. Why is no one talking about it??

  • chrisovett Chris Ovett (@chrisovett) reported

    @HannahOvett @OpenreachHelp The final nub of frustration is our neighbour who is on the same physical line as it comes through our field is on @btbusinesscare Internet and being told a cabinet got flooded out but we are being told it’s a damaged pole 🤷 so whatever is going on communication is a problem!

  • rdsaunders Richard Saunders (@rdsaunders) reported

    @bt_uk Texting is not really any use, default response is contact us in 24 hours. 4 days outage close to what i recieved in 9 years with virgin!

  • TimORegan1970 Tim O'Regan (@TimORegan1970) reported

    @bt_uk would it have been an idea to ask before coming onto my property and disconnecting our line whilst you move it to a new telegraph pole, this is scheduled work, not an emergency, what compensation are my neighbours and I getting for no service and the inconvenience?

  • vallender_matt XCR Leclerc (@vallender_matt) reported

    @bt_uk can you tell me why your company and BT open reach don’t train your staff? Lie? Don’t fulfil contracts? Are lazy? And have the worst customer service of any company I have dealt with? 13 year olds have better customer service than you!

  • EpsomMental Allen_lovemymind (@EpsomMental) reported

    So the new EE qmini hub from @bt_uk that was sent to the wrong address connects to local network but not to the internet!! this is the fourth one that has done this and I am sure that will be my fault also