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BT (British Telecom)

BT (British Telecom) Outage Report in Southport, Sefton, England

Why is my BT (British Telecom) service not working?

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The latest reports from users having issues in Southport come from postal codes PR8 and PR9 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Southport, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Southport, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackpool, Southport, Skelmersdale, and Lytham St Annes.

CityProblem TypeReport Time
Blackpool Total Blackout 6 days ago
Southport Phone 10 days ago
Southport E-mail 10 days ago
Skelmersdale E-mail 14 days ago
Lytham St Annes Internet 21 days ago
Southport Phone 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

  • MissBKearns
    Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • mightyjimpo
    Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • ScouseNotEnglsh
    ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • fatblokejimbo
    James Murton (@fatblokejimbo) reported from South Shore, England

    @bt_uk I’m on my phone from home. I don’t have access to the computer which has the account details and password to log into. Suppose will just have to wait until your outage becomes a non-outage.

  • cdfalexander
    Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

  • davidgtravel
    David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • Conlin86
    Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • Simmy270
    Josh (@Simmy270) reported from Longton, England

    @bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.

  • MarcSchmid
    Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

  • mark_partington
    Mark Partington (@mark_partington) reported from Saint Annes on the Sea, England

    @GaryLineker WTF has this overpaid t**t got a right to comment re the statue. Mediocre footballer and commentator is NOT qualified in any respect to say that. @BBCSport @btsport

  • cdfalexander
    Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.

  • bailene
    nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • ThomRawlinson
    Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • DWR_N7PNE
    SLC (@DWR_N7PNE) reported from Much Hoole, England

    @bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold

  • JimbobD88
    James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

  • thewolstencroft
    Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • AntoniChm
    Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • DannyBuble
    Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • Carver1356
    Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

  • MikeNolan
    Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Maciej16718850
    Maciej (@Maciej16718850) reported

    Are you kidding me? Is this what you claim great service? You offer same staff is available online and you claim is special offer!? What is this, you want satisfied customers? I guess not, you are living in face of your customers. @bt_uk

  • DanHadouken
    Dan 🤙 (@DanHadouken) reported

    Massive shout out to @bt_uk customer service today for sorting out our router and connection issues. I had been with @virginmedia for the past few years and its safe to say BT helped me more in the last hour than Virgin Media ever did whilst I was with them #CustomerService

  • ComXcomics
    Eddie Krueger (@ComXcomics) reported

    @bt_uk I’ve been civil and understanding each time you’ve told me you would resolve and we are now numerous weeks, calls and delays down the line with no resolution. How can I trust the issue will be addressed just because it’s now been flagged as a complaint?

  • Trustkarma11
    FTP (@Trustkarma11) reported

    @wilxywoo @EE @btsport I'm having the same problem.

  • Snye1986
    Steve Nye (@Snye1986) reported

    @EE @btsport I dm’d you nearly two days ago and no reply any chance of some help

  • GymSim
    Gymsim (@GymSim) reported

    @bt_uk Been on the phone 3 times this week. No further with the issue

  • Outofthe_Shadow
    Out of the Shadows (@Outofthe_Shadow) reported

    @bt_uk I need to speak to someone above customer service. No disrespect to you directly, but I have been trying to have my voice heard since June. What I need is someone within the management team to contact me directly.

  • stu_rue
    CHRYSTALS ... m (@stu_rue) reported

    @bt_uk I need help ASAP I have bought Amazon Alexa devices from you and they don’t work due to #bt not registering them with Amazon first?

  • natstar10
    Natalie (@natstar10) reported

    @bt_uk I have had a notification that a DD has been set up that I have no knowledge of. Who do I contact to check the details before I cancel it with my bank? Thanks.

  • Gilly_Gilmore
    Kate G (@Gilly_Gilmore) reported

    @bt_uk We are moving house, and the date I originally submitted has changed due to a delay. This is due to start at the new property on Monday. Trouble is, our service has been shut off at our current property now. We need it to be reactivated!