BT (British Telecom)

BT (British Telecom) Outage Report in Southport, Sefton, England

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The latest reports from users having issues in Southport come from postal codes PR9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southport, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southport, Sefton, England 12/12/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southport, Sefton, England

The most recent BT (British Telecom) outage reports came from the following cities: Southport and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Total Blackout
United KingdomSkelmersdale E-mail
United KingdomSkelmersdale Internet
United KingdomSkelmersdale E-mail
United KingdomSouthport Phone
United KingdomSkelmersdale Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

  • JimbobD88 James Davies (@JimbobD88) reported from Blackpool, England

    We all know Jurgen Klopp is a horrible man, but he’s outdone himself in this interview. Such an embarrassment. BT Sport interviewer should get a promotion for putting him in his place. @btsport @btsportfootball #BHALIV #Klopp

  • Simmy270 Josh (@Simmy270) reported from Longton, England

    @bt_uk Nobody else games or owns a desktop so I'm not sure tbh. It's been a common issue for a while. I have spoken to a few people whom also have the same issue. There's also 100's of posts online about it. Trying to game is virtually impossible the second someone boots Netflix.

  • Carver1356 Mark Summers (@Carver1356) reported from Blackpool, England

    @bt_uk wifi keeps dropping in Fy5 have you got issues ?

  • fatblokejimbo James Murton (@fatblokejimbo) reported from South Shore, England

    @bt_uk I’m on my phone from home. I don’t have access to the computer which has the account details and password to log into. Suppose will just have to wait until your outage becomes a non-outage.

  • davidgtravel David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Superb service from @bt_uk after Mondays epic lightning storm knocked off our phone line and broadband. Mini hub, new hub and engineer all within just over 24hrs.

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • Conlin86 Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • MissBKearns Beth Kearns (@MissBKearns) reported from Banks, England

    Hi @bt_uk in appreciate that you are really busy at the moment but I really need some help regarding a change of circumstances with moving home. I was on hold for 5 hours yesterday, 2.5 today, have tried using the app and have sent a DM. Please can you help me as soon as you can

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from Much Hoole, England

    @bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold

  • mark_partington Mark Partington (@mark_partington) reported from Saint Annes on the Sea, England

    @GaryLineker WTF has this overpaid t**t got a right to comment re the statue. Mediocre footballer and commentator is NOT qualified in any respect to say that. @BBCSport @btsport

  • mightyjimpo Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • bailene nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Hey @bt_uk there is a line fault at my mother in law's in CW7 3 (winsford). Her emergency call button is connected to line. Can you prioritise this fault if possible? Thanks!

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • MarcSchmid Marc Schmid (@MarcSchmid) reported from Kirkham, England

    @bt_uk internet not working in PR4 - is this a localised issue?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gilllld 🌸Not telling💋 (@gilllld) reported

    @bt_uk Waiting for engineer to replace wire brought down by tree last week. Left in impossible situation with work etc

  • ProudPeacock123 Steve Rhodes (@ProudPeacock123) reported

    @bt_uk So I didn’t get a call today or any communication from anyone. At this point I would like this complaint escalating to someone who will actually do as they say, when they say, something as yet no-one has done. I will be available on Friday this week. @bt_uk #strikethree

  • StuCanuck Canuck (@StuCanuck) reported

    @bt_uk congratulations to BT by managing to not show up to 3 out of 4 booked service appointments in 2 weeks! That has to be a record. Wasted another day waiting for BT to come and sort out your terrible service that I have been having since March. @zeninternet here I come.

  • 2plus3times5 Xavier Sprocker (@2plus3times5) reported

    @duncanwoodward @bt_uk Mine all went down with their perfectly planned no interruption of service digital phone switch over... till over a week to fix and they lovingly have my £4 compo after telling it would be £8. Now been down nearly a week and still nothing... all lies and promises.

  • grdavies01 Geraint Davies (@grdavies01) reported

    @bt_uk @BTCare Is there an issue with broadband in Cf83? Reset the modem 4 times. Still having slow (dial up speeds) devices constantly dropping off

  • pashl3y_ A𝕤𝒉𝒍𝕖y (@pashl3y_) reported

    @bt_uk can you please explain to me why you are advertising a £50 refer a friend offer when call centre staff tell me the link is broken because the deal is no longer active. 🤔

  • ODChivers Oscar Delta (@ODChivers) reported

    @bt_uk It'd be nice if, as a BT customer, I could get BT services before you start trying to sell me Sony gear. Focus on your day job BT. Digital voice and mobile services are down!

  • taylerCliff Tayler 🤙🏼 (@taylerCliff) reported

    @bt_uk what an absolute disgrace your company is. My grandad is deaf, he has written a complaint and you want to try and ring him to discuss it when he has clearly stated he is deaf. Tried to discuss it on an online chat with a 'manager' and he cut me off!

  • TomPric79902945 Tom Price (@TomPric79902945) reported

    @bt_uk any updates on hybrid connect outage? Not been working since yesterday, and seems to be a problem others are having too. Ive spoken this am to BT but was told they didn’t know what the problem was or when it would be fixed. We are w/out internet without it.

  • PrimumSequitur Primum non sequitur 🔴 (@PrimumSequitur) reported

    @bt_uk still no service and it will be three weeks on Wednesday my parents have been without a landline or internet service! 😡