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BT (British Telecom)

BT (British Telecom) Outage Report in Kirkby, Knowsley, England

Why is my BT (British Telecom) service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Kirkby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kirkby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Kirkby, England

The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Southport, Skelmersdale, Wallasey, Wigan, Newton-le-Willows, St Helens, Widnes, and Runcorn.

CityProblem TypeReport Time
Birkenhead Phone 4 days ago
Liverpool Internet 5 days ago
Southport Phone 11 days ago
Southport E-mail 12 days ago
Liverpool Total Blackout 13 days ago
Liverpool Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kirkby, England

Latest outage, problems and issue reports in Kirkby and nearby locations:

  • AljButterworth
    Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • ChristinaaaLFC
    Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • Bumpydogo
    Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • sarahsuttonx
    sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

  • scousenatalie
    scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • hamlett_phil
    Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • bailene
    nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • sherrif_breckRd
    Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • Emma_Kearl
    Emma Kearl (@Emma_Kearl) reported from Wigan, England

    @Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.

  • AdamPlatt95
    Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • ScouseNotEnglsh
    ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • Conlin86
    Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • davidgtravel
    David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • AnfieldMan1996
    Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • FormerTramp
    Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • DWR_N7PNE
    SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • scouser_burnzy
    burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • Ed_Manning
    Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • william_piercy
    William Piercy (@william_piercy) reported from Hoylake, England

    @bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me

  • DWR_N7PNE
    SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RoswellCrash
    Chris Murray (@RoswellCrash) reported

    @bt_uk @CamillaWatkins_ How long is this likely to take? Never had poor service like this from BT and you keep doing “maintenance” like this and we lose internet without notice…

  • Neil_cromack
    Neil Cromack (@Neil_cromack) reported

    Decided to upgrade to @BTCare @bt_uk guaranteed wifi with the BT discs. Told me on the phone I’d receive 2 discs. I only got one. Ordered another no problem. First one is faulty and they can’t order another yet as I have an ‘open order’ !! May return for a refund. Terrible.

  • CamillaWatkins_
    Camilla W (@CamillaWatkins_) reported

    @bt_uk 2nd night in a row my hub had dropped signal. Are people with BT broadband meant to switch off at midnight because BT say so? Oh but it's OK, your troubleshooter says there is no problem! Tell that to my laptop yeah 🤬

  • andyjd747
    Andy Duncan (@andyjd747) reported from Renfrew, Scotland

    I’m currently charged £20 per month (latest bill) for @btsport as a BT Broadband customer. Used to be half that price. Cannot get away from the feeling that I am being swizzed. Go look on the Web and BT Sports’ pricing could be described as damned opaque at best #fleeced4profit

  • danielmcmorrow
    Daniel McMorrow (@danielmcmorrow) reported

    @bt_uk I know what the issue is, the BT Hub 6. It's woefully under powers for the job you have it doing.

  • shanelraichura
    Shanel Raichura (@shanelraichura) reported

    @bt_uk is there an outage in London N2. postcode area? Issue with broadband connectivity. We supply patient services and is causing us huge problems

  • _griff
    Neil Griffiths (@_griff) reported

    Our street’s wifi is down until at least midnight on Saturday - seriously! @bt_uk

  • PaulBridger73
    Paul Bridger (@PaulBridger73) reported

    @SendCakeFilms @bt_uk Other way round with us….. router and the discs were awful… had 3 engineer call outs, only two came….

  • CamillaWatkins_
    Camilla W (@CamillaWatkins_) reported

    @bt_uk I've had the damn thing about 2 or 3 months. Surely it should work?? Why was I not informed that for 2 nights my service was going to be impacted? I have the smart hub 2

  • somersetroyal1
    Old Mattyboi (@somersetroyal1) reported

    @SkyHelpTeam . . we have three children and three mini Q boxes, yet can’t use them all at the same time if we wanted!? Ridiculous. The guy on the phone even said you could issue a software update so this could happen but you won’t do it!? So it’s hello @virginmedia or @bt_uk