BT (British Telecom) Outage Report in Garston, Liverpool, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Garston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Garston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Garston, Liverpool, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Queensferry, Buckley, Mold, Prenton, Chester, Seaforth and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Queensferry |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Garston, England
Latest outage, problems and issue reports in Garston and nearby locations:
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
St Helens, England
@ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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D3mo
(@D3moralizer) reported
@bt_uk @J16642009 Is what’s happening BT are just a **** company? I loved the last time we had no internet for 3… yeah not a typo, 3 weeks and your team told me to go buy a screwdriver to go do my own tests on the line.
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@Stoner #BackBoris100%
(@stoner1968) reported
@GBNEWS How about teaching some how to budget and make tough choices! Thus far no help for me in Band E property so Electric gone up £109 a month! Cancelled @SkyUK and done a cheaper @btsport package and will go SIM only on my mobile. #Simple solutions/choices
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Scott Gallacher
(@IFALeicester) reported
Hats off to @btsport for great customer service. With #lcfc out of Europe, I wanted to cancel my subscription. Had issues logging in. Sent a message via their website & a couple of days later I receive an email confirming that I've cancelled. No messing around - #howitshouldbe
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BlueDino 🇺🇦💙 #FBPE #FBPPR #GTTO
(@BlueDino38) reported
(9/9l @Ofcom please investigate this fraudulent practice by @bt_uk. I'm certain I am not the only one who has experienced this. Indeed the customer service representative I spoke to said I was the 2nd person that DAY who'd reported a similar incident. This fraud must stop.
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Krister Halvorsen
(@KTHalvorsen) reported
@bt_uk - broadband been down since late last night and need it working asap as I’ll be having to work from home in a day or so. Plus it’s running my lighting and heating system at home.
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Heidi 🌸
(@polly7719) reported
@bt_uk Hi could someone please help!! My services are being cancelled when it was only the WiFi discs that should be cancelled. I need help asap.
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lowRedPhoto
(@lowRedPhoto) reported
@MartinSLewis hello I have a query about being charged £360 by @bt_uk for switching back to @EE #broadband 1 day after due to inferior speed and lack of customer service. It has been so stressful as can't talk to anyone and my complaint quashed even though same company #BT
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Lisa the Bard
(@persimew) reported
@bt_uk You have a real problem with scammers abusing your text service. I have had three scam attempts (energy, mobile phone and general text retrieval) in the last 24 hours and have had to block your phone number. It really needs monitoring.
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Frank Parkes
(@FrankParkes) reported
@bt_uk Hi Theresa ignore previous tweet, thought I had sorted it but no its still not working
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Mark Cockerton
(@CockertonMark) reported
@bt_uk Tomorrow. Problem is that we haven’t exchanged contracts on new house yet so no certainty at all. I can’t order a service on someone else’s house. Anyway, I’ll write off the £320 - put it down to BT inflexibility and find someone offering better customer service. #BTRipOff