BT (British Telecom)

BT (British Telecom) Outage Report in Garston, Liverpool, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Garston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Garston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Garston, Liverpool, England 11/18/2025 17:25

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Garston, Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Wallasey, Chester, Liverpool, Queensferry, Prenton, Widnes, Mold, Birkenhead, Upton, St Helens, Seaforth and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallasey Internet
United KingdomChester Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomQueensferry Wi-fi
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Garston, England

Latest outage, problems and issue reports in Garston and nearby locations:

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • markagamax mark williams (@markagamax) reported from Chester, England

    @bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!

  • MattLintill Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England

    @bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • MJADodd Michael Dodd (@MJADodd) reported from Seaforth, England

    @julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • bdpscouse Name Cannot Be Blank (@bdpscouse) reported from Liverpool, England

    @Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • Losecontr0lx Jane Holt X (@Losecontr0lx) reported from Garswood, England

    @bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • Dezzy_Dezzy_80 Dezzy (@Dezzy_Dezzy_80) reported from Liverpool, England

    @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo

  • DebMacc deborah (@DebMacc) reported from Prescot, England

    @ladylittler @bt_uk Have you got phone signal? X

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 12Clarkey_ kels c (@12Clarkey_) reported

    @bt_uk still flashing pink. Any help? Yes we’ve waited passed midnight, yes we’ve reset etc - line installed yesterday

  • antonseloc tony coles (@antonseloc) reported

    Having griped about @bt_uk and their spurious claims re broadband, it is only fair to say now how brilliant their response has been. From ‘Irish Sharon’ in customer services (👏👏👏) to the engineer who came out to try to put things right, couldn’t ask for better. Thank you. 👍

  • RebeccaAnneByr1 Rebecca Anne Byrne (@RebeccaAnneByr1) reported

    @bt_uk No it's to do with external work. The engineer checked if any of our household had displayed covid symptoms and came in wearing his mask. I have now been on hold for 10 minutes trying to speak to someone. This isn't the excellent customer service I was led to believe you provided

  • benjog88 Ben O'Loughlin (@benjog88) reported

    @bt_uk any word on when the Internet issue will be resolved in Oldham?

  • JohnLBergqvist John Bergqvist (@JohnLBergqvist) reported

    @bt_uk Hi, I was told to contact Aisling (Or Aileen?) from BT again after 2PM today if no-one had been in touch about my mother's service, which they haven't been. Can you help?

  • robmaxey1 robert maxey (@robmaxey1) reported

    @bt_uk hi there. I went for the fibre upgrade a year ago, with the “Guaranteed 46mbs”. I have never got near that. Generally around 27-30. I think I once saw 37. NG13 8TR postcode. Pls advise ? I would have called or emailed rather than tweeting, but not listed on your web page

  • JohnLBergqvist John Bergqvist (@JohnLBergqvist) reported

    @bt_uk My mother's BT order "VOL013-554425748681" has changed to show her landline install is now cancelled? What's going on, please help - we've been messed around for over 2 months now.

  • Ehlan22 Elly (@Ehlan22) reported

    @bt_uk all my wires work in the test socket but it doesn’t once the cover is back on master socket 5c engineer is complaining it’s the wires not the socket therefore not his problems which is not right

  • LiLNinjaHamster Bree (@LiLNinjaHamster) reported

    @bt_uk Please have the person in charge of our issue check the DM’s as we’re waiting for a callback about our month-long WIFI issue.

  • Steven4rd Steven Ford (@Steven4rd) reported

    @bt_uk Free WiFi hotspot is not working, £7.99 WiFi hotspot not working. Wasted time and money for a service I already pay for.