BT (British Telecom)

BT (British Telecom) Outage Report in Garston, Liverpool, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Garston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Garston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Garston, Liverpool, England 11/20/2025 09:40

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Garston, Liverpool, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Liverpool, Wallasey, Queensferry, Prenton, Widnes, Mold, Birkenhead, Upton, St Helens, Seaforth and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWallasey Internet
United KingdomChester Internet
United KingdomLiverpool E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Garston, England

Latest outage, problems and issue reports in Garston and nearby locations:

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RussellR13 Russell (@RussellR13) reported

    @bt_uk The only message I've had is an email telling me my bill is now ready. It's *************** to be honest, telling me the bill is ready for a service I'm not getting, and that doesn't look like being fixed anytime soon, and no communication as to what's going on.

  • Jcraft153 Jcraft (@Jcraft153) reported

    @bt_uk Apparently this IS the speed I'm supposed to be getting. It took 2 weeks on the phone to your customer support to get this connection when you failed to provide my fttp connection on schedule and chose to cut my existing internet connection.

  • TheSimonRoberts Simon Roberts (@TheSimonRoberts) reported

    @bt_uk any issues in wrexham? Internets just stopped working and won't reconnect, red LOS on openreach box?

  • sarabara1973 Sara Waters (@sarabara1973) reported

    @ourcuzmdsplace @bt_uk Me too no internet for 2.5 weeks so far and counting . Absolutely shocking service

  • tweetymike Mike Stead (@tweetymike) reported

    I have spent probably *a dozen hours* trying to get your technology to work over the last week @bt_uk. Our family suffered many frustrating internet disconnections. Are you going to pay me back for those wasted hours? I engaged with your support process and you *ignored me*.

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported

    @bt_uk why is my Internet down again ?

  • viper_soe Dave Dixon (@viper_soe) reported

    @bt_uk what is going on with your internet it’s been dropping out all day, now it’s completely gone and to top it all off I can’t even phone customer service because it’s after 9pm 10/10 @bt_uk

  • Queenkatie_ Katie (@Queenkatie_) reported

    @bt_uk This is funny that your internet connection is the worst we have ever had

  • TheSimonRoberts Simon Roberts (@TheSimonRoberts) reported

    @bt_uk Hi Scott, that link is to reset the hub? That won't work as the problem seems to be the Internet into the openreach box before the hub.

  • krists61721 Krists Iesalnieks (@krists61721) reported

    @bt_uk my internet has been lagging constantly since around 3pm, can I know if this is just me or anyone else experiencing problems? I can barely load a webpage and that’s if I’m lucky, and the internet in general has been so slow since September or so, I feel like a turtle :/