BT (British Telecom) outages and service status in Queensferry, Wales

Problems in the last 24 hours in Queensferry, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Queensferry, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Wrexham, Holywell, Deeside, Prenton, Neston, and Chester.

City	Problem Type	Report Time
Wrexham	Internet	7 days ago
Holywell	Internet	11 days ago
Deeside	Internet	16 days ago
Wrexham	TV	19 days ago
Prenton	Wi-fi	25 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Queensferry, Wales

Latest outage, problems and issue reports in Queensferry and nearby locations:

• 
  Cashmere Sound (@keenan_v) reported 41 seconds ago from Chester, England

  Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

• 
  Lisa & Millie (@LisaHewitt67) reported 1 minute ago from Ellesmere Port, England

  @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

• 
  reg morris (@gold123win) reported 9 minutes ago from Neston, England

  @adamjohnsonNYC @medialens Money talks it corrupts it turns heads #Victims ofany internal Fraud know too well Inthe end powerless to act Today the #Police just haven’t the numbers to tackle whitecollar crime whichis increasing atan alarming rate Telephonic& Cyber Crime one section were @bt_uk help required

• 
  Matt Jones (@mattjones41194) reported 10 minutes ago from Huntington, England

  @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

• 
  matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported 10 minutes ago from Buckley, Wales

  @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

• 
  reg morris (@gold123win) reported 12 minutes ago from Neston, England

  @VadodaraAirport @ActCarers @joanner54749017 @theprot38758918 @omraj_jeetun @JamesFo06955151 @lulinspector @PamelaT26910857 @TheDevonStg @WeeksKimD @whartonski @dryducks @AmulesDays @ParkinRal @FoziaSpeaksOut @Hughhbw @injusticeseeker @Summ35211578Ian @jackregouk @handyman_neil @GoodCopDown @Yellowbikergirl @ict22 @WB_UK @wb_officeUK @coe @itvpeston @NickFerrariLBC @theSNP @UKLabour @LibDems @ourkidz3 @CommonsHomeAffs @Ofcom @LittleJanhere @VanessaBeeley @21WIRE @Partisangirl @BBCWorld @LBC @womensaid @JudiciaryUK @ict @InmarsatGlobal @AWhistleblowing @bt_uk @CommonsCMS @WeAreOpenreach I also want to know whymy TV signal is being controlled so I receive no signal now alright last night I also want toknow whymy satnav can’t work from my home address the next street some one stolen our post code are all these issues+all the BTGroup problems designed so U lose it

• 
  Keith Jones (@Kjones1892) reported 13 minutes ago from Halewood, England

  @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

• 
  John Anthony Foster (@JohnZagreus2) reported 14 minutes ago from Flint, Wales

  Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

• 
  Rebecca Griffiths (@becsgriff) reported 17 minutes ago from Ruthin, Wales

  @btsport any chance of answering the phone so I can cancel this is ridiculous

• 
  Scott Davies (@FinNoggin) reported 18 minutes ago from Moston, England

  @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

• 
  SMA (@SMA_FN_) reported 20 minutes ago from Huntington, England

  Nice one @btsport no signal for the Liverpool match

• 
  alan cartwright (@bencartwright69) reported 25 minutes ago from Helsby, England

  @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

• 
  James Crossley (@CLETUSVANDAM12) reported 28 minutes ago from Shotton, Wales

  @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

• 
  Pete Shaw (@Fireypop) reported 29 minutes ago from Garston, England

  @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

• 
  Kenno1805 (@BraggKenny) reported 39 minutes ago from Sandycroft, Wales

  @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

• 
  STICKY (@StickyWalnut) reported 40 minutes ago from Chester, England

  @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

• 
  Ross is TheGuyWhoSaw (@theguywhosaw1) reported 45 minutes ago from Tarvin, England

  @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

• 
  reg morris (@gold123win) reported 47 minutes ago from Neston, England

  Certain Towns are hot spots with #Freemasons ruling every section of activity If U are non-Mason don’t set up business in a hot spot town You will never make an income U will be ruined Here in Neston we have 3 Lodge meeting week Yes @bt_uk isn’t BT here anymore I know ruined #GMB

• 
  reg morris (@gold123win) reported 51 minutes ago from Neston, England

  @jackregouk @bt_uk @cheshirepolice @justinmadders @Ofcom @cpsuk I believe this dismissed exBT man caused further distress to me by interfering with my £1.50 per min premium line @KCOMhome Group somy service gave me very low monthly returns not recognised in the industry at the time The intention was there we can only attribute my claim to him

• 
  reg morris (@gold123win) reported 53 minutes ago from Neston, England

  @DerekCarlyle @FarndonDavid @Ian_Fraser @jameshurley @APPGbanking @SMEAllianceLtd @BBCr4today @Rhorud09 @lulinspector @guardian @musser_benson @handyman_neil @truthsearch1957 @bt_uk @EPortStandard @NestonNews This CLOSED SHOP operating at local level by @bt_uk & @WeAreOpenreach decides if you are going to be a WINNER or a LOSER Who in their right mind allowed the same local personnel to deal with faults& give a laptop to each O.R.van that are never checked all on TRUST @EPortStandard

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trevor Chenery (@Krisp06) reported 7 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Elek Eklund (@EklundElek) reported 9 minutes ago

  @tctantan @bt_uk @bt_uk a once great company is now CRAP so I’m not surprised by what you’re saying 🤙🏻 You should ask to see the itemised phone bill for the non existing service! 🤙🏻

• 
  RaeRubyRae (@RaeRubyRaeK) reported 9 minutes ago

  @bt_uk Now I can’t log into the website either without giving you my mobile number? What about someone who doesn’t have a mobile number? You’re actively discriminating against people who might not be fully digital. @Ofcom stop allowing BT to pull this crap!

• 
  Abbie Ruth Sharland (@AbbeyGale99) reported 10 minutes ago

  @bt_uk hello I’m in year one of my two year contract but need to terminate my contract from this September for university. Will I be charged for this?

• 
  Karen Badcock 🕷🇦🇫🇺🇦 (@karenbadcock) reported 11 minutes ago

  @bt_uk is it possible to speak with someone about serious internet issues in surrounding areas since major roadworks began? I also have a router to return - how is best? Thanks.

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 13 minutes ago

  @bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.

• 
  Andrew Potts (@ah_potts) reported 14 minutes ago

  @bt_uk @cakey12 Broadband gone down, try logging into the app, do the 2 step verification, then select manage my account and it tries to load then goes back to the login screen. (s there a general issue?

• 
  jack250213 (@e4290936) reported 14 minutes ago

  @bt_uk calling itself 'customer centric ' grates with me after an internal transfer of my broadband went horribly wrong, then four hard searches on my creditworthiness and three attempts to get BT broadband and a TV package also successfully completed by phone after a time on the phone that I regret all fell through with no explanation or apology. Customer centric? You are having a laugh BT!

• 
  Rocket (@UppaRocket) reported 16 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues

• 
  PT (@philltea) reported 18 minutes ago

  Dad's just retired from @bt_uk due to ill health 38 years service. Not a single thank you, good luck or all the best Nothing at all Zero communication regarding help or advice getting his pension sorted and organised Just a random DPD driver turned up for his laptop Shambles