BT (British Telecom)

BT (British Telecom) Outage Report in Queensferry, County of Flintshire, Wales

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The latest reports from users having issues in Queensferry come from postal codes CH5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Queensferry, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Queensferry, County of Flintshire, Wales 11/30/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Queensferry, County of Flintshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Chester, Queensferry, Prenton, Wrexham and Mold.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Queensferry, Wales

Latest outage, problems and issue reports in Queensferry and nearby locations:

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • _ladyfairfax Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • davidmbell David Bell (@davidmbell) reported

    @bt_uk our house phone is Digital Voice since we went to FTTP, my 83 year old mother in law said she couldn’t get through last night - said it rang & stopped, yet never rang our end? If I call from my mobile it rings? Any ideas as can’t risk her not being able to get hold of us?

  • brady86 Mark Brady (@brady86) reported

    @bt_uk Nobody is remotely bothered about what products BT have on offer whilst we're in the midst of a pandemic. **** off with your greed. And FYI, the idiots that knocked at my door were not wearing masks, so no, they were not adhering to COVID rules.

  • justgirl_h Heather (@justgirl_h) reported

    Everytime I call it takes hours to get through, I know what the problem is. Can someone just take responsibility and get me reconnected! Have also filed a complaint about this ongoing issue! @bt_uk @OpenreachHelp

  • luceorsomething Luce (@luceorsomething) reported

    @bt_uk hi, I had my internet installed on the 15th and it has been down for the last two days. The fix ETA may be until the 24th December. However, I need the internet working by Monday so I can work. Please can this sorted out ASAP. Thanks.

  • rantingacclols I need a squad (@rantingacclols) reported

    @bt_uk I’m in Windermere & I’ve just got a smart hub 2 and it’s been flashing orange for a day but hasn’t connected. We’ve tried all the trouble shooting but it isn’t working. Is the broadband service working in Windermere? And if it isn’t, do you know when it will be? Thanks

  • JackPlays93 Jack Johnston (@JackPlays93) reported

    @bt_uk Been trying to get BB installed since Monday, engineer couldn't install it due to faulty telephone pole, can't get a temporary 4G box sent out because I'm not a Halo customer. Doesn't seem like anyone is willing to help resolve this. I just want internet. What do I do?

  • truckintrader1 truckintrader 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@truckintrader1) reported

    @bt_uk No thanks, due to your slow reply and shocking customer service, I’ll be moving to virgin media

  • Waagebalance210 LAM (@Waagebalance210) reported

    @bt_uk What is happening with connectivity? Intermittent issues with connection during the past few days. 😡😡

  • ironman_gaz Gareth Wilson (@ironman_gaz) reported

    @bt_uk I’ve spent over 6 hours on hold over the past week trying to speak to your connections team on that number. The last two days I’ve been promised updates which I’m still waiting on. Your customer service is a bit of a joke to be fair.

  • Tonysmini Tony (@Tonysmini) reported

    @justgirl_h @bt_uk @OpenreachHelp Are you trying to get a service with BT or another provider? Whoever it is, they need to book an appointment for an Openreach engineer to come and rescan the ONT, or replace it. Does it have a solid green PON light?