BT (British Telecom) Outage Report in Chester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Chester come from postal codes CH2 and CH4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chester, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Liverpool, Queensferry, Widnes, Wrexham, Mold, Flint and Tarporley.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Internet | |
| Liverpool |
||
| Liverpool |
Internet | |
| Queensferry |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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AndyM
(@AndyM555) reported
@bt_uk After 2 calls, 3 help people and >1hr on the phone eventually fixed
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@mptracey1970
(@mptracey1970) reported
@bt_uk Poor customer service, price rises even though BT will charge you to come out of your contract. Slow broadband, read the small print CPI price rise every year.
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Jo Weston
(@jmeweston) reported
@seanjonesqc Ours isn't plugged in, hasn't bn since we moved & I've no idea what the number is. The only time I wd use it is in a power cut (little mobile signal w/out wifi) bt I can't even do that now as @bt_uk sent me a phone that only works a) with power and b) with wifi. No use to me!
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Angelos
(@LFC_Ace) reported
@rioferdy5 was talking crap again on @btsport . Villareal pressed for their lives in the first half but this couldn’t be sustained for 90 minutes. As for a blueprint for other teams, pressing takes planning and training otherwise it’s just chasing. Chasing can’t be sustained
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Beauty Flash
(@beauty_flash) reported
@bt_uk customer service is absolutely shocking
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Ian Lamont
(@exmaddecathlete) reported
Dear @BTCare and @EE. If, together, you have put together the world's most unbreakable wifi network, why does it keep, well, BREAKING UP! Especially during online meetings?!
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Adele Hartley
(@adele_hartley) reported
Another day wasted waiting for @bt_uk to fix out broadband connection. Being self employed this is becoming an expensive ‘hobby’ waiting around pointlessly. #broadband #BT
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Chris Horsnell
(@horsnell_chris) reported
@ManUnitedTalk @btsport Darren Fletcher = state the obvious and shout loudly when something happens. Terrible
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Justin
(@commitunity) reported
@bt_uk so after my previous issues (read my last thread between us and @bt_uk ). #1: You ‘accidentally’ cancelled my account and cut our connection we were paying for. So we said, ok send us a mini hub to see us through THREE WEEKS before you can fix! THE MINI HUB NEVER WORKED!
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Beauty Flash
(@beauty_flash) reported
@bt_uk I have a personal account was offered a reward for signing up and never received anything complained twice