BT (British Telecom)

BT (British Telecom) Outage Report in Chester, England

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The latest reports from users having issues in Chester come from postal codes CH2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chester, England 03/04/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Wrexham, Frodsham, Chester, Liverpool, Runcorn, Queensferry, Buckley and Mold.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham Internet
United KingdomFrodsham Internet
United KingdomChester E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • matt_burrow Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • AlanKay2 Alan Kay 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AlanKay2) reported from Ffrith, Wales

    @SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague

  • bencartwright69 alan cartwright (@bencartwright69) reported from Helsby, England

    @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • _ladyfairfax Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • c_pitchford Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • AlanKay2 Alan Kay (@AlanKay2) reported from Ffrith, Wales

    @unimaginative01 @btsport Awful. Really gets on my nerves

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • keith_tiplady Keith Tiplady (@keith_tiplady) reported

    @NoContextHumans Me after trying to sort out a problem with @bt_uk

  • Voiceofreeveson Voice Of Reeveson (@Voiceofreeveson) reported

    @btsport sort your app out. Constant dog **** as usual

  • jodieedgson Jodie (@jodieedgson) reported

    @bt_uk I spoke to an agent yesterday, and they advised me that they would be calling me back today to assist me with FTTP access/broadband issues. However, I’ve not heard anything & I can’t get through on the helpline.

  • FinAV11 Fin Smith (@FinAV11) reported

    @Voiceofreeveson @btsport Yours not working ?

  • PetalLC Paula (@PetalLC) reported

    @bt_uk My name is not Sarah... the minihub is rubbish. Get the service restored!

  • xcazza97 𝒸𝒶𝓇𝑜𝓁𝒾𝓃𝑒 𝒹𝑒𝑒𝑔𝒶𝓃 (@xcazza97) reported

    @bt_uk hello just rented Wonder Women 1984 and there’s no sound, it’s working for everything else but when we go onto the BT store itself and start it from the beginning it’s still no sound. Can you help me please

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

  • kiphakes Kip (@kiphakes) reported

    Dammit @bt_uk were looking into a @btsport problem for me. My account looks like it's all working, but it's not.. Payment issue. However, I can't actually pay them, because my account says I owe nothing. Kick off is at 18:00 :(

  • elliejelly101 Ellie (@elliejelly101) reported

    @bt_uk hi, is your online chat support still available? I tried calling but was on hold for 20 mins and transferred to three departments before the line went dead 🙄 thank you!

  • ChrissieBailey2 Chrissie Bailey 🇪🇺💙 #3.5% (@ChrissieBailey2) reported

    @bt_uk This is so Bad!! 7 visits since the new-year to try to rectify our broadband. My husband has spent over an hour on gthe phone to you. We are rural, running a business and in lockdown!! Please address this problems Now!Your advert says you will!!! Official complaint coming!