BT (British Telecom)

BT (British Telecom) Outage Report in Chester, England

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The latest reports from users having issues in Chester come from postal codes CH1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chester, England 05/14/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Widnes, Chester, Mold, Runcorn, Wrexham, Ellesmere Port and Queensferry.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • c_pitchford Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • matt_burrow Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • _ladyfairfax Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • barney9304 Barney (@barney9304) reported

    @EE @btsport WN6 8LR network is still down, so can’t!

  • GetReadyForWar getreadyforwar (@GetReadyForWar) reported

    @bt_uk sort your **** out your bunch of ******* regards. My 4g mobile hotspot is more reliable than your ******* wifi network. Get your ******** hobbits out to fix your shitshow of a network and stop *************** out of your customers.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

  • PaulUnderdown1 Paul Underdown (@PaulUnderdown1) reported

    @bt_uk You aren't taking over a service, it's a new service from a new home. You are sending stuff to arrive today to an address no-one is living at!

  • liznotts15 liz nottingham💙 (@liznotts15) reported

    @bt_uk Thanks I’ve done all that and ended up with a succession of engineers sorting it. The service has been very unstable.

  • JamesMack213 James Mackinnon (@JamesMack213) reported

    @bt_uk meant to be fast and reliable internet, having such bad internet connection even after the technician came out and said he’s “fixed it”

  • vicky_kingwell Vicky Kingwell (@vicky_kingwell) reported

    Argh! @bt_uk Worst! Internet! Ever!!!

  • HelenMaryPike One of the #greatunwashed (@HelenMaryPike) reported

    That @BTCare continues to employ people who are so thick is a mystery to anyone who's worked in any kind of customer service. It seems counter productive.

  • LoveTheLag Lagger 🏳️‍🌈 (@LoveTheLag) reported

    @bt_uk @TheSnakeDocTV Might want to help this guy sort his problem genuinely, its been YEARS and you guys do nothing. Hes tried everything, I want to stop hearing him complain about his internet for a change

  • chrisrothwell26 Chris Rothwell (@chrisrothwell26) reported

    @bt_uk Over 30 days has passed since first bill. Referred relatives outside cancellation period. I’ve already terrified and lodged a complaint but still no reward and no further email. Very disappointing