BT (British Telecom) outages and service status in Chester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Chester, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Buckley, and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Buckley
|
Phone | 13 days ago |
|
Wrexham
|
Internet | 19 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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mark williams (@markagamax) reported from Chester, England@bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!
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John Gould (@Joeliliag) reported from Garston, EnglandSteve Mcmanaman commentating and saying Mane could’ve arguably be onside - when he’s a metre off and everyone, including Mane, knew it. The man is a clown of a commentator @btsport you need to review who you employ. Poor
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alan cartwright (@bencartwright69) reported from Helsby, England@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
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Teresa (@_ladyfairfax) reported from Tarvin, England@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales@bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down
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Klem Fandango (@michaelgstokes) reported from Gresford, Wales@reeves0558 @fearlessidzine @btsportfootball @btsport @RobbieSavage8 @Wrexham_AFC I agree but it’s not way traffic either, a poor game so far.
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Liz (@LizWoodbridge) reported from Chester, England@bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.
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reg morris (@gold123win) reported from Neston, England@DerekCarlyle @FarndonDavid @Ian_Fraser @jameshurley @APPGbanking @SMEAllianceLtd @BBCr4today @Rhorud09 @lulinspector @guardian @musser_benson @handyman_neil @truthsearch1957 @bt_uk @EPortStandard @NestonNews This CLOSED SHOP operating at local level by @bt_uk & @WeAreOpenreach decides if you are going to be a WINNER or a LOSER Who in their right mind allowed the same local personnel to deal with faults& give a laptop to each O.R.van that are never checked all on TRUST @EPortStandard
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reg morris (@gold123win) reported from Neston, EnglandJust what didthe @bt_uk Group ex CEO Mr Gavin Patterson & Ex Director Mr Gareth Tipton who was seconded by CEO tolook intomy case know Did U ever enquire towhat level of service I should expect on 2 business lines I certainly notice avery poor #Twitter account U all knew alright
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John Pennington (@diygolf) reported from Runcorn, England@GL650_LynneG @astlecw @shep1157 @btsportmotogp @btsport I am about to dump the TOTALLY useless @TalkTalk so looking at all the options I only want @MotoGP & the golf European tour plus majors problems problems problems
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The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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John McCormick (@JohnMc_91) reported from Widnes, England@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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reg morris (@gold123win) reported from Neston, EnglandAt no time did #BTGroup @bt_uk @OpenreachHelp & @cheshirepolice & Ellesmere Port Police @Ofcom & Ombudsman help or assist to get a conviction on this guilty man at BT who was dismissed not prosecuted over a 10 year period of misery &suffering @Rhorud09 @NestonNews @drjonesaa #GMB
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Rebecca 💙 (@Miss_Boxy) reported from Chester, England@bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?
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Ged McCann (@GMcC74) reported from Widnes, England@btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad
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reg morris (@gold123win) reported from Neston, England@lulinspector @CommonsCMS This double standard by @bt_uk Group exCEO to mislead me& lose 2 viable businesses to the man who continued to clone me after he left BT This must rate in financial terms without one claim form filled in forthe worst service ever in Neston Question willan interim payment be paid
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reg morris (@gold123win) reported from Neston, EnglandWill @bt_uk Group Legal Dept DM me to what are your intensions in this long running case I need the compensation due You set out to destroy me I trusted you with 2 business lines both let me down both not fit for purpose both cloned by your dismissed BT man not prosecuted @WB_UK
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reg morris (@gold123win) reported from Neston, England@bt_uk @btbusinesscare Thank U Tasha this case should be forwarded to your legal Dept I was one ofthe leading advisors in the country before you all conspired to make my life non existent in Neston Could you send my tweets to the right Dept I see now why none of U at #BTGroup never recognised my plight
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Matt Jones (@mattjones41194) reported from Huntington, England@bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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me (@shenry1972) reportedI'd like to thank @bt_uk for leaving my vulnerable elderly mother without a working phone line for almost a week and giving such atrocious customer service.
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Robin Cornelius (@robincornelius) reportedTerrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data
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(((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported@bt_uk I had a long conversation with @bt_uk the other day. I was told to wait til the new residents have taken over on the 28th after which I’ll receive a final bill. Why are you charging twice for this service for 7 months. I’m astounded it’s even legal. And why take payment before?
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pst (@sliverlodeone) reported@bt_uk Yes. I’ve just spent 1.5 hours on the phone to a BT guide, for the 4th time in the last 2 months to try and get my issue resolved. After many hours of troubleshooting, with the same processes undertaken by multiple guides you are finally sending an engineer out. Awful service.
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Giles Shaxted (@gilesshaxted) reported@bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.
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SparkyDuck 🐸 (@SuperSparkyDuck) reported@bt_uk do your executive complaints team just ignore emails requesting I be contacted? Ive requested calls twice in the space of two days and neither have happened. My internet is still down. Its been 3 weeks. Sort. It. Out.
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Kev Kirk (@kevkirk76) reported@btbusinesscare why am I STILL being billed when our service ended 17/7 and we’ve paid the final bill. Now being billed for another month. Your billing department manage to ***** up every time we’ve used BT.
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Mark (@Walesguy2) reported@bt_uk Site is still down….four hours!!!
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Rosemary Dunnill💙 (@RoseJean12) reported@ladylittler @bt_uk We had a longish power cut and lost Internet and landlines (bring back pre digital voice). Mobile on Tesco(O2), so non-existent 4g/5g signal. Would need to drive 5 miles to make a call, AND we live in a town! I fear getting older, with no car, in emergency
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Darren Whitehall (@darrenwhitehall) reported@bt_uk my mother phone line has a fault and it is not working I have brought new phones and this has not changed the issue. I need help as my mum has dementia.