BT (British Telecom)

BT (British Telecom) Outage Report in Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chester, England 12/30/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Bromborough, Runcorn, Neston, Chester, Queensferry and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomBromborough Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HumberoCov Pete Humber (@HumberoCov) reported

    @btsport @JHenderson Anyone there at BT Sport? Why are there constant sounds problems with your live broadcasts? Every football and rugby match is plagued by sound cutting out on a regular basis. Don’t get these problems on any other station/platform

  • ClaireWheelan Claire Wheelan (@ClaireWheelan) reported

    @bt_uk I didn't realise this was an additional service. Thought it was just to be reliable for all customers. You have just made me wait 6 days for someone to come round and check that I wasn't lying to you about the fault. A 5 min visit to be like "yep that doesn't work"

  • carlrog58855934 CRLFC.. (@carlrog58855934) reported

    @PS_YNWA This is the reason woman shouldn’t talk about mens football she’s talking crap who the hell is she anyway sort it out @btsport or ppl will stop watching just like when Martin Tyler commentates

  • cheapaccounting CheapAccounting.co.uk & TaxBootCamp.co.uk (@cheapaccounting) reported

    @paullewismoney @bt_uk I took my landline off my BT account as I never use it and saved £360 which is less than half of my energy bill increase but a good start 👍

  • AgricSimon Simon Wearmouth (@AgricSimon) reported

    @bt_uk have had multiple updates as well as promises of engineers visits BT have been told multiple times that the reason for the outage is the tree down the road that fell on the line. Tree has been cleared up for a fortnight or more. Operatives now trying to blame household faults!

  • GARYLAW1 GARY LAW (@GARYLAW1) reported

    @btsport has no right to show the @ChampionsLeague Even worse they have no right to have it exclusively on their YouTube channel for highlights given the fact that their broadband service is totally and utter crap.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • TheGingerGuy22 The Ginger Guy (@TheGingerGuy22) reported

    @bt_uk I'm trying to track a fault and to my understanding 2 are on my account, 1 stating slow connection (not correct as there is no connection) 2 no land line calls available ( I don't have a landline phone) I'm now on day 4 without connection to broadband services

  • thomkelly_ Thom Kelly (@thomkelly_) reported

    @elonmusk @bt_uk @OpenreachHelp another 48 starlink into orbit! Wow you cannot get a overhead cable repaired on day 15 of 28 with no service! 👎👎👎

  • sacosw Sarah believes in democracy 🇺🇦 (@sacosw) reported

    @chiefmamasue @bt_uk That's a rubbish service.