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BT (British Telecom)

BT (British Telecom) outages and service status in Chester, England

Why is my BT (British Telecom) service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Chester come from postal codes CH2 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Chester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Wrexham, Widnes, Frodsham, Runcorn, Queensferry, and Buckley.

CityProblem TypeReport Time
Chester Phone 4 days ago
Wrexham Internet 13 days ago
Wrexham TV 20 days ago
Widnes Internet 25 days ago
Wrexham Internet 27 days ago
Wrexham Internet 1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • theguywhosaw1
    Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • helly_welly_woo
    helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • Gfunk_in3D
    Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • lisamarieb2010
    Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

  • theguywhosaw1
    Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • JohnMc_91
    John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • jakeadamson99
    Jake Adamson (@jakeadamson99) reported from Ellesmere Port, England

    Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

  • purplepenguin81
    Kelly 🐧🤘 (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • AlanKay2
    Alan Kay 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AlanKay2) reported from Ffrith, Wales

    @SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague

  • mikekivi
    Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • AlanKay2
    Alan Kay (@AlanKay2) reported from Ffrith, Wales

    @unimaginative01 @btsport Awful. Really gets on my nerves

  • matt_burrow
    Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

  • chriscol6765
    Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

  • keithrumpire
    Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

  • bencartwright69
    alan cartwright (@bencartwright69) reported from Helsby, England

    @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

  • _ladyfairfax
    Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • MattHellen
    matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • Harkness7
    Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BenOsmosis
    Ben (@BenOsmosis) reported

    @bt_uk hi , we have been without phones and internet since the storms. It’s pretty poor to be honest. Can you advise please.

  • Seventy8
    Andy Leaper (@Seventy8) reported

    @bt_uk your online complaint tool hasn’t been working for over a week. When are you planning on reinstating it?

  • P_earso
    Nicola Pearson (@P_earso) reported

    @bt_uk Well whadayaknow - BT Internet down AGAIN - why am I surprised? More off than on over past 3 months #joke service

  • Seventy8
    Andy Leaper (@Seventy8) reported

    @bt_uk Yes that’s the one. 10% price price in the current climate is totally unjustified. Although you will kindly allow me to downgrade my package if I take out a new contract and pay off the remaining year on my current subscription up front!!!! Time to cancel the direct debit…

  • TappyGallup
    Evie Gallup (@TappyGallup) reported

    @LyndieLou100 @bt_uk Complain to ofcom - bt want you to complain to their own complaint service so they can keep it all ‘hush hush’. Don’t settle for that - take it further to ofcom so everyone knows what a joke bt is

  • Jedimynds
    Haitch 🥷 (@Jedimynds) reported

    Wtf @bt_uk have been charging me £20 a month for over a year for BT sports when I have never asked or have anyway to watch it. WTAF. The broadband has been pants also. Deffo leaving them for good. Better give me a PS5 for the blunder.

  • dickie034
    Richard (@dickie034) reported

    @bt_uk No change. Your poor service continues to frustrate.

  • _cdavies
    Christian (@_cdavies) reported

    @bt_uk hi, I am a BT business customer and urgently need to speak to someone but both chat and lines are closed on weekends? Please advise how I can speak to someone regarding an install and delivery?

  • richardbaxter
    Richard Baxter 🇺🇦 (@richardbaxter) reported

    @bt_uk have you buggered up the web ui that runs on the smart hub 2? I can't get mine to save any port forwarding rules or static ip assignments on my internal network. I know the router is OK (checked with BT on the phone) but can't solve this problem

  • madmag74
    Neil Thompson (@madmag74) reported

    @btsport looking forward to seeing the #V8Supercars this weekend, not only do you not show the first race but you show the 2nd race already 5 laps in...piss poor broadcasting, not the first time you've done it! If you commit to showing a series, do it properly. #amatuers