BT (British Telecom) outages and service status in Chester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Apr 4, 12:45 PM GMT+1.
- Phone (100%)
The latest reports from users having issues in Chester come from postal codes CH2 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Chester, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Wrexham, Widnes, Frodsham, Runcorn, Queensferry, and Buckley.
| City | Problem Type | Report Time |
|---|---|---|
 Chester
|
Phone | 4 days ago |
|
Wrexham
|
Internet | 13 days ago |
|
Wrexham
|
TV | 20 days ago |
|
Widnes
|
Internet | 25 days ago |
|
Wrexham
|
Internet | 27 days ago |
|
Wrexham
|
Internet | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Alan Kay 🇬🇧🏴🇬🇧🏴 (@AlanKay2) reported from Ffrith, Wales@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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Martin Harkness (@Harkness7) reported from Runcorn, England@btbusinesscare any known issues in 01928 area?
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Jake Adamson (@jakeadamson99) reported from Ellesmere Port, EnglandJust let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
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Alan Kay (@AlanKay2) reported from Ffrith, Wales@unimaginative01 @btsport Awful. Really gets on my nerves
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alan cartwright (@bencartwright69) reported from Helsby, England@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
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matt hellen 🏴 (@MattHellen) reported from Buckley, Wales@bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.
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Stephen Grumpy (@steve_goulden) reported from Garston, EnglandMacca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Matthew Burrow (@matt_burrow) reported from Frodsham, England@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
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Chris (@chriscol6765) reported from Garston, EnglandHey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Lisa Brown (@lisamarieb2010) reported from Runcorn, England@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Teresa (@_ladyfairfax) reported from Tarvin, England@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, EnglandHi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Craig Pedder (@Pedder_YT) reported from Sandymoor, EnglandNow that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Kelly 🐧🤘 (@purplepenguin81) reported from Chester, EnglandNever thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Mike Kivi (@mikekivi) reported from Garston, England@bt_uk can you offer a better service for Broadband than Sky?
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Keith (@keithrumpire) reported from Chester, England@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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John McCormick (@JohnMc_91) reported from Widnes, England@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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Jon H (@jonh64) reported from Garston, England@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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greenroomproductions (@TheGreenRoomP) reported@bt_uk I have probably just had the rudest customer service member of staff talk to me yet! I have an outstanding complaint since March 2nd that no-one is doing anything about, and every time I call no-one can get a senior member of staff to call me regarding the service
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FLYING MONKEY MBE 🐒 (@followthenut) reported@bt_uk So BT dont care about customer loyalty then ok thanks . I'll pay it off soon and you've lost a customer Nothing personal to you Steph K
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Pat O'Hare Bookmakers (@OHareBookmakers) reported@bt_uk Yer WiFi is crap
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Ess Bee (@punksville999) reported@Dr_M_Bellingham @ShellEnergyHome @bt_uk Hope you have explained that you are an essential user to enable you to work from home and won’t be paying for the days you’ve had no service!!! When are they finally sending an engineer?
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Dharmendra Kesra (@D_Kesra) reported@bt_uk Business sales team are a joke, after agreeing a 20k package for multiple lease lines, the sales manager was supposed to email me a contract as agreed, chased him with several emails and phone calls, never reply’s to emails or phone calls false promises. Now moving away
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Antony Mann (@antmann50) reported@btbusinesscare what an absolute joke service I’ve just had trying to sort out my emails, 1hr 30 mins with someone who didn’t have a clue, kept going quiet on me and saying he had to speak to the back office, my emails are now all over the place which is a nightmare
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Ess Bee (@punksville999) reported@Dr_M_Bellingham @ShellEnergyHome @bt_uk Aw ffs so it was their fault all alone??!!! Get a claim for the loss of service refund!!!
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Fran pickard (@PickardFran) reported@bt_uk You are missing my point, they were promised they’d get the number TODAY, last time I explained to parents BT said they couldn’t have old numbers I had my mother in floods of tears for over 30 mins. MY PARENTS ARE REAL PEOPLE PLS TREAT THEM ACCORDINGLY
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Dr Michelle Bellingham (@Dr_M_Bellingham) reportedPoor service with @ShellEnergyHome broadband. 5 days without internet, no email response, on hold checking the line. Did all the checks but only when I ask for it to be escalated to @bt_uk (told fault at my end) miraculously comes back. Time to leave
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Lilo Filsak (she/her) (@lilofilo87) reportedHi @EE I've got a mini hub provided by @bt_uk whilst waiting for my broadband to be installed, but why do I only get 15 mins of connection before it decides there's no signal? I'm on EE for my mobile in the same location and have full signal? Not useful