BT (British Telecom)

BT (British Telecom) Outage Report in Chester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Chester come from postal codes CH2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chester, England 03/03/2026 12:20

March 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Wrexham, Frodsham, Chester, Liverpool, Runcorn, Queensferry, Buckley and Mold.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham Internet
United KingdomFrodsham Internet
United KingdomChester E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • johnycarr09 Jc (@johnycarr09) reported

    @btsport How can justify this as Ppv il never know not one good fight on shocking , Woodley 10 yrs ago would have seriously hurt him but now a 39 yr old ex MMA fighter , Fury and Ddd not Ppv fighters and fighting poor fighters

  • Yoo7HS 유한솔🇵🇸(🇾🇪)🇧🇩 (@Yoo7HS) reported

    No SkySports means no game for me. I remember when BTSport first aired, after about two years. They had pretty much every game on their network. Now? It’s gone back to every channel is grabbing whatever rights they can buy. And they all charge hefty for what is just football

  • Toffeelewl Lewis Hughes (@Toffeelewl) reported

    Cheers @bt_uk no Internet when I wake on my birthday and told my wife you can send someone Wednesday. That'll be me putting my law degree and post grad diploma in legal practice to use to work out how to cancel. Disgustingly poor

  • Mr_Roguery MrRoguery (@Mr_Roguery) reported

    @bt_uk While I am super grateful for the swift repair in my local area, the service status page needs to seriously be looked at, being told random times with no reason as to what the fault is hugely frustrating. Just letting me know what is going on would feel nice.

  • clecky1 clare lees (@clecky1) reported

    @DaveThePepper @bt_uk .. plus the hassle of changing everything! Thanks for taking an interest. I just think if I pay BT almost £100 a year there should be support!

  • theduke79 Mark The Duke (@theduke79) reported

    @DAZNBoxing @BTSportBoxing Last night’s show was awful ‘entertainment’ and awful value. Won’t be renewing my BTsport sub if this dross continues.

  • topazisere 🌸Topazzz🌸 (@topazisere) reported

    Once again, amazing customer service from @SkyUK - been trying to live chat since 10am, and constantly busy. Quick enough to take your money, but not deal with issues. Have no service on anything and you won’t do sod all about it. Time to move to @VirginMedia_TV or @bt_uk

  • LyndseyAHunt Lyndsey Hunt (@LyndseyAHunt) reported

    @bt_uk Yes we have, and engineers have been out. It is the old infrastructure which is the problem. Old wires coming from a box 5 miles away serving too many houses in too many villages. As I said, the infrastructure needs updating but no doubt us in the small villages will be the last

  • LyndseyAHunt Lyndsey Hunt (@LyndseyAHunt) reported

    @bt_uk Speeds wouldn't support it. You need to update your infrastructure. It is not for for purpose. It's ridiculous that in 21st century Britain we can't access Internet in our home. BT are just robbing us of £50 a month!

  • LoDunn_ Lo (@LoDunn_) reported

    @bt_uk Can someone help re my boxes being unable to connect to the internet? Been like this for a few days now and my internet is working perfectly. I've tried everything your guides recommend and still not working.