BT (British Telecom) Outage Report in Chester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Chester come from postal codes CH4, CH2 and CH1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chester, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Chester, Queensferry, Widnes, Wrexham and Mold.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Steve Aspinall
(@SteveyAsp) reported
from
Queensferry, Wales
Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Selby
(@MatthewSelby3) reported
@bt_uk we have had an ongoing issues with our Broadband for 2 months! Engineer visits weekly, tickets closed with absolutely zero resolution or compensation. Only one person working who cannot even join a video call - customer service great everything else absolutely pathetic!
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James Godfrey
(@Demonwheels1) reported
@WeAreOpenreach Well that's lovely. But you know what would be even lovelier? If @Openreach would fix the bloody fibre connection outside my house so I can FINALLY get my Internet connection from @bt_uk. I signed-up for the service six months ago. SIX MONTHS. 😡
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Phil Hatton
(@Blackbeard535) reported
New customer @bt_uk had broadband fitted no problem, phone was supposed to be sorted day after, but had problems. When rung customer service got very rude woman telling me I was wrong. Think they need to give lessons in manners there. Very tempted to go back to old supplier
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baz
(@baz82921815) reported
@bt_uk hi bt we are on bt one. Our broadband as got slow means we are at home- home schooling with devices running to do school work. Is there anyway we could get more speed? Thanks
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Shield Pest Management
(@_ShieldPest) reported
In these difficult times communication is absolutely key for small businesses, what a shame we are having a tough time contacting the one company you would have thought would understand this the most! @bt_uk can someone please help us to help our clients keep in touch?
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Leanne Smith
(@LeanneSmith29) reported
@bt_uk I hope I get contacted today as since coming you I’ve experienced very bad customer service and false hope from you.
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Aproctoflecticus Blubberman
(@I_am_Rooster) reported
@LozzaFox @virginmedia I think they're in competition with @bt_uk to see who can be the most inept service provider in Britain. BT managed to monumentally **** up my recent installation over two visits & hijack my work line, after specifically telling them I needed a separate or split line.
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Steve Ball
(@the_SteveBall) reported
@BTCare any idea if the engineer who was due between 08:00 - 13:00 is going to be in contact. It’s been made clear I will be charged £130+ Vat if I fail to meet the contract - do you have any update?
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Alia 💁🏽♀️
(@type1trouble) reported
@bt_uk Is there a known outage in London? We are having trouble connecting to the Wifi and it seems as though others are too. However, your website says no faults. Please confirm.
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Linda Cackett
(@Loobies15) reported
@bt_uk @EE Hope this will be better than service I am receiving from BT. Trying to run admin for the school from home and you have now virtually made it impossible!!