BT (British Telecom)

BT (British Telecom) Outage Report in Chester, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Chester come from postal codes CH4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chester, England 12/25/2025 04:50

December 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Bromborough, Liverpool, Runcorn, Neston, Chester, Queensferry, Widnes, Wrexham and Mold.

Loading map, please wait...
City Problem Type Report Time
United KingdomBromborough Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • MattLintill Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England

    @bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • markagamax mark williams (@markagamax) reported from Chester, England

    @bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!

  • KChampaneria1 K Champaneria (@KChampaneria1) reported from Rossett, Wales

    @VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • em_____6 Emily Lloyd (@em_____6) reported from Brymbo, Wales

    Is anyone else having problems with there BT internet / TV today and yesterday? @bt_uk #BT #BTtrouble

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • bdpscouse Name Cannot Be Blank (@bdpscouse) reported from Liverpool, England

    @Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • cryo_nebula Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • Dezzy_Dezzy_80 Dezzy (@Dezzy_Dezzy_80) reported from Liverpool, England

    @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mryates Matthew Yates (@mryates) reported

    @gigaclear Outage on 14th April will catch backend of Champions League QFs. Given lots of people now get BTSport delivered online this is poor timing.

  • hjbounden Harry Bounden (@hjbounden) reported

    @bt_uk Hi, I am trying to close my account with you and get back the money you owe me. I was on the phone with you and got cut off. Please confirm you are processing this. This is the third complaint I have with you.

  • MattyBx9427 MattyB (@MattyBx9427) reported

    Then Me And @bt_uk Are Running Round Like Bloody Idiots To Fix you Mess You Made

  • pigeonpants71 Janine Ferguson (@pigeonpants71) reported

    @bt_uk @btgroup @OpenreachHelp once again badly let down with a new installation, no comms from BT & now I have no broadband. I even have to call again tomorrow to arrange for a temp copper connection which will take a minimum of 5 days. Meantime I cannot work! Unacceptable BT

  • crushedpotato1 The 🐍 Whisperer (@crushedpotato1) reported

    Sorry but this is never a penalty. #btsport #ALeague

  • Joekerism Joe Kent (@Joekerism) reported

    @CraneLoL @bt_uk Wish @Shell_UKLtd gave me this kind of service instead of delaying my internet by 3 weeks while I'm working from home! You love to see it :D

  • Waltham_Bear Tobias 'Bear Waltham (@Waltham_Bear) reported

    It will be ten days tomorrow @bt_uk with no broadband. Had @OpenreachHelp here since 0800 this morning reinstalling (again) into our house (3rd time), only to be told that its all plugged into the wrong exchange and he has no idea when it will be fixed. Utterly shocking service!!

  • MikePugh1981 Mike Pugh (@MikePugh1981) reported

    @btsport i cant sign up for the pass. Is the site down atm?

  • IanMacaulay15 Ian Macaulay (@IanMacaulay15) reported

    @bt_uk Shocking help from business side not even sure if it's a real person I'm talking to as certainly not listening! Just told I would have to pay and have two connections and contracts and I can't upgrade or come over from a retail customer and would need to install a second fiber

  • Jonesec1976 Emma Jones (@Jonesec1976) reported

    @bt_uk If only this were true but sending direct messages doesn't seem to address any of the problems that we encounter nor do any BT customer service agents seem to care about resolving our issues.