1. Home
  2. Companies
  3. BT (British Telecom)
  4. Chester, England
BT (British Telecom)

BT (British Telecom) Outage Report in Chester, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Chester come from postal codes CH2 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Chester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Wrexham, Widnes, Frodsham, Runcorn, Queensferry, and Buckley.

CityProblem TypeReport Time
Chester Phone 3 days ago
Wrexham Internet 12 days ago
Wrexham TV 19 days ago
Widnes Internet 24 days ago
Wrexham Internet 26 days ago
Wrexham Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @jackregouk @bt_uk @cheshirepolice @justinmadders @Ofcom @cpsuk I believe this dismissed exBT man caused further distress to me by interfering with my £1.50 per min premium line @KCOMhome Group somy service gave me very low monthly returns not recognised in the industry at the time The intention was there we can only attribute my claim to him

  • LisaHewitt67
    Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @bt_uk @btbusinesscare Thank U Tasha this case should be forwarded to your legal Dept I was one ofthe leading advisors in the country before you all conspired to make my life non existent in Neston Could you send my tweets to the right Dept I see now why none of U at #BTGroup never recognised my plight

  • FinNoggin
    Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • InMotionClinics
    In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Will @bt_uk Group Legal Dept DM me to what are your intensions in this long running case I need the compensation due You set out to destroy me I trusted you with 2 business lines both let me down both not fit for purpose both cloned by your dismissed BT man not prosecuted @WB_UK

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @jackregouk @bt_uk @cheshirepolice @justinmadders @Ofcom Yes the exBT man responsible for cloning my 2 business lines &giving further stress to another family member in Neston with 0.6Mb with 3 providers+ 6-10 days late 1571 message service Yes hewas dismissed by BT Group yet never prosecuted reason to save BT compensation to me @cpsuk

  • Kjones1892
    Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Certain Towns are hot spots with #Freemasons ruling every section of activity If U are non-Mason don’t set up business in a hot spot town You will never make an income U will be ruined Here in Neston we have 3 Lodge meeting week Yes @bt_uk isn’t BT here anymore I know ruined #GMB

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @VadodaraAirport @handyman_neil @ActCarers @joanner54749017 @theprot38758918 @omraj_jeetun @JamesFo06955151 @lulinspector @PamelaT26910857 @TheDevonStg @WeeksKimD @whartonski @dryducks @AmulesDays @ParkinRal @FoziaSpeaksOut @Hughhbw @injusticeseeker @Summ35211578Ian @jackregouk @GoodCopDown @Yellowbikergirl @ict22 @WB_UK @wb_officeUK @coe @itvpeston @NickFerrariLBC @theSNP @UKLabour @LibDems @ourkidz3 @CommonsHomeAffs @Ofcom @LittleJanhere @VanessaBeeley @21WIRE @Partisangirl @BBCWorld @LBC @womensaid There is no one inthe world can deny that I havebeen seriously wronged I could subpoena all the personnel who gaveme false information I don’t think @bt_uk Group would want this really bad publicly I have proven my case I have 2 discredited board members involved in misleading me

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • mattjones41194
    Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Nobody has come forward at @bt_uk or @btbusinesscare the address hasn’t come up officially No wonder you dismissed your CEO & Director of Governance both involved in denying me a proper hearing I want to know how & why #Freemasons were allowed to hijack my service in Neston #Marr

  • LisaHewitt67
    Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @VadodaraAirport @ActCarers @joanner54749017 @theprot38758918 @omraj_jeetun @JamesFo06955151 @lulinspector @PamelaT26910857 @TheDevonStg @WeeksKimD @whartonski @dryducks @AmulesDays @ParkinRal @FoziaSpeaksOut @Hughhbw @injusticeseeker @Summ35211578Ian @jackregouk @handyman_neil @GoodCopDown @Yellowbikergirl @ict22 @WB_UK @wb_officeUK @coe @itvpeston @NickFerrariLBC @theSNP @UKLabour @LibDems @ourkidz3 @CommonsHomeAffs @Ofcom @LittleJanhere @VanessaBeeley @21WIRE @Partisangirl @BBCWorld @LBC @womensaid @JudiciaryUK @ict @InmarsatGlobal @AWhistleblowing @bt_uk @CommonsCMS @WeAreOpenreach I also want to know whymy TV signal is being controlled so I receive no signal now alright last night I also want toknow whymy satnav can’t work from my home address the next street some one stolen our post code are all these issues+all the BTGroup problems designed so U lose it

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • SteveyAsp
    Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @VadodaraAirport @omraj_jeetun @JamesFo06955151 @theprot38758918 @v66639 @joanner54749017 @JusticeRiz @TyrannideL @MissesJ3 @DragonRageGamin @lulinspector @ActCarers @PamelaT26910857 @TheDevonStg @WeeksKimD @whartonski @dryducks @AmulesDays @ParkinRal @FoziaSpeaksOut @Hughhbw @injusticeseeker @Summ35211578Ian @jackregouk @handyman_neil @GoodCopDown @Yellowbikergirl @ict22 @WB_UK @wb_officeUK @coe @itvpeston @NickFerrariLBC @theSNP @UKLabour @LibDems @nightowl18 @HowleyReporter @tomb6582 @Catof9tails1 @susandunncobb1 @NoLongerIgnored @LydiaAHubbell @c7j7 @Lester70x7 @AaronRay3355 @ScFclu @TheFreedom2Live @Ofcom Why was this silent treatment imposed Why won’t #BTGroup come clean intothe status of this #Masonic coverup Why can’t I use their twitter bt_uk & btbusinesscare not forgetting the @ in front of both Why won’t @CommonsCMS investigate my huge complaint gone on for 10 years #r4today

  • Zardoz67
    The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Camlowandslow
    Cameron Robinson (@Camlowandslow) reported

    @DonaldPond6 @bt_uk @EE Take a look at GiffGaff, works on O2 network.

  • DonaldPond6
    Donald Pond (@DonaldPond6) reported

    So, @bt_uk contact me to say my mobile service is stopping and I need to transfer to @EE. All good, only I now discover that EE charges for roaming in Europe if you weren’t a customer before 2021. As BT own EE, that’s just rotten. Have to look elsewhere now.

  • PaulOehme5
    Paul Oehme (@PaulOehme5) reported

    @bt_uk I received a txt this morning saying that the problem has been fixed.

  • scoppermsh
    Hs (@scoppermsh) reported

    @BTCare can you please stop emailing me bills that say zero! I haven’t been a BT customer for over 2 years

  • jules878
    Julia Palmer (@jules878) reported from Edinburgh, Scotland

    Hello. Is there a problem with @bt_uk email? I can't access. Very inconvenient. #BTEmail #Down?

  • KIERAN86X
    Kieran (@KIERAN86X) reported

    @bt_uk my internet is down & when i try to login to my account it's saying I'm not a customer and doesn't recognise my email 🤷🏻

  • PaulOehme5
    Paul Oehme (@PaulOehme5) reported

    @bt_uk Was able to connect even when I got the first txt saying that there was a problem with broadband in my area that why I was confused as I have a TV service that requires Internet and it is has a ethernet cable and my mobile was connected to WiFi all the time.

  • LucisAnno
    NACLy 🏴‍☠️ (@LucisAnno) reported

    @bt_uk apparently is down as I don’t exist as a customer no more!

  • lucas_max315
    Luke Thresh-Holloway (@lucas_max315) reported

    @bt_uk This is not going to be account specific. Look at downdetector. You have widespread issues. It should be obvious at this point.

  • SnaveAcceber
    Rebecca Evans (@SnaveAcceber) reported

    @bt_uk Phone line not working. It rings but makes a noise when answered.