BT (British Telecom)

BT (British Telecom) Outage Report in Chester, England

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The latest reports from users having issues in Chester come from postal codes CH2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chester, England 03/21/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wrexham, Widnes, Frodsham, Chester, Runcorn, Queensferry, Buckley and Mold.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWrexham TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BlueDillon2011 Jayne (@BlueDillon2011) reported

    Is @TalkTalk using @bt_uk 's roll out of faster fibre to make people renew contracts with them? Mine was upgraded @talktalk 's request and I'm now advised I need a new 4k TV box to fix problems caused by the installation, to get one I've got to renew my contract.

  • ONC147 Oliver (@ONC147) reported

    @aitken_will @bt_uk My broadband went down last night in TN12 postcode and @bt_uk are saying it’ll be 5 or 6 days to fix. Will I at least find out what the issue is for such a long delay?

  • sarahchidgey Sarah Chidgey (@sarahchidgey) reported

    Not great service from @bt_uk - trying to renew my contract...... and understand billing... been holding to speak to billing for what seems hours!!

  • MarkBurcher Mark Burcher 🇺🇦 (@MarkBurcher) reported

    @bt_uk I've done that and got an auto-reply and have no idea if a real person is going to answer as well. It appears as if you can't cancel any services online and need to call you. So far I've been on hold for 45 minutes....it's very frustrating

  • edengr4ce E d e n G r a c e ☀️ (@edengr4ce) reported

    @bt_uk It’s a joke this with BT constantly, connection is awful at the best of times and now this at half term. When’s it gonna be back up and running??

  • MalcolmWilson01 Malcolm Wilson 🏳️‍⚧️ 🦡 😷 (@MalcolmWilson01) reported

    Christ, @bt_uk how can you be so ****? You pester and pester me to get in touch about a new broadband deal and then you have me on hold because you're very busy. Do you actually want my business?

  • JayBec2015 MrsMalone 💙 (@JayBec2015) reported

    @bt_uk Can someone update the customer services on the phones? They haven’t got a clue that there’s anything wrong anywhere.

  • KartAttack22 Chris Archer (@KartAttack22) reported

    @bt_uk service down in Staplehurst, Kent. When is it likely to be back up and running?

  • Mike_Bottomley Mike Bottomley (@Mike_Bottomley) reported

    Just had our quote back from @bt_uk & @OpenreachHelp for 10mb broadband under the ‘Universal Service Obligation’. It comes in at an unbelievable eye watering £410,513.00 to install! @Ofcom need to look at how a BB service can cost more than a house…!

  • sarahchidgey Sarah Chidgey (@sarahchidgey) reported

    @bt_uk now been on the phone 2hrs have managed to get clarification on my last bill but still waiting to try and renew my contract for landline/broadband. I have given all my details via DM. Can someone please help me!