BT (British Telecom) outages and service status in Chester, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Chester, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Apr 12, 3:13 PM GMT+1.
- Internet (60%)
- TV (20%)
- Phone (20%)
The latest reports from users having issues in Chester come from postal codes CH2 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Chester, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Wrexham, Widnes, Frodsham, Runcorn, and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Chester
|
Internet | 52 minutes ago |
|
Chester
|
Phone | 8 days ago |
|
Wrexham
|
Internet | 17 days ago |
|
Wrexham
|
TV | 24 days ago |
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BT (British Telecom) Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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Martin Harkness (@Harkness7) reported from Runcorn, England@btbusinesscare any known issues in 01928 area?
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James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales@bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!
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In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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Emily Lloyd (@em_____6) reported from Brymbo, WalesIs anyone else having problems with there BT internet / TV today and yesterday? @bt_uk #BT #BTtrouble
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Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England@bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...
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Supersub🇿🇦🏴 (@Paskins_tache) reported from Buckley, Wales@simonwxm Shit that, sort it out @btsport
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Lisa Brown (@lisamarieb2010) reported from Runcorn, England@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Matthew Burrow (@matt_burrow) reported from Frodsham, England@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
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Scott Davies (@FinNoggin) reported from Moston, England@bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this
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Jake Adamson (@jakeadamson99) reported from Ellesmere Port, EnglandJust let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
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reg morris (@gold123win) reported from Neston, England@VadodaraAirport I know with #BTGroup @bt_uk the most powerful & ruthless on the planet I had 2 business lines with them not one claim form ever filled in One BT employee cloned me for years dismissed never prosecuted so no compensation paid He later set up in same business Gutted @OpenreachHelp
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Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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reg morris (@gold123win) reported from Neston, England@VadodaraAirport @ActCarers @joanner54749017 @theprot38758918 @omraj_jeetun @JamesFo06955151 @lulinspector @PamelaT26910857 @TheDevonStg @WeeksKimD @whartonski @dryducks @AmulesDays @ParkinRal @FoziaSpeaksOut @Hughhbw @injusticeseeker @Summ35211578Ian @jackregouk @handyman_neil @GoodCopDown @Yellowbikergirl @ict22 @WB_UK @wb_officeUK @coe @itvpeston @NickFerrariLBC @theSNP @UKLabour @LibDems @ourkidz3 @CommonsHomeAffs @Ofcom @LittleJanhere @VanessaBeeley @21WIRE @Partisangirl @BBCWorld @LBC @womensaid @JudiciaryUK @ict @InmarsatGlobal @AWhistleblowing @bt_uk @CommonsCMS @WeAreOpenreach I also want to know whymy TV signal is being controlled so I receive no signal now alright last night I also want toknow whymy satnav can’t work from my home address the next street some one stolen our post code are all these issues+all the BTGroup problems designed so U lose it
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Chris (@chriscol6765) reported from Garston, England@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
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reg morris (@gold123win) reported from Neston, England@jackregouk @bt_uk @cheshirepolice @justinmadders @Ofcom Yes the exBT man responsible for cloning my 2 business lines &giving further stress to another family member in Neston with 0.6Mb with 3 providers+ 6-10 days late 1571 message service Yes hewas dismissed by BT Group yet never prosecuted reason to save BT compensation to me @cpsuk
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alan cartwright (@bencartwright69) reported from Helsby, England@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
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Stephen Grumpy (@steve_goulden) reported from Garston, EnglandMacca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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John Pennington (@diygolf) reported from Runcorn, England@GL650_LynneG @astlecw @shep1157 @btsportmotogp @btsport I am about to dump the TOTALLY useless @TalkTalk so looking at all the options I only want @MotoGP & the golf European tour plus majors problems problems problems
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reg morris (@gold123win) reported from Neston, England@lulinspector If we are going to move down a road of #Freemasonry decides who does what were anybody decides to setup in business can be attacked by personnel in the #BTGroup @bt_uk want that business&took without paying for ads & promotion what wasn’t is yet backed up by #police for doing it
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Farrow (@Farrowmagic) reported@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…
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John O'Connor (@thereal_JOC) reported@bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.
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brody parker (@brodypa41649165) reported@bt_uk @BTCare tiniest bit of snow and now internet is down, absolute scammers, scam half the country with your £40 for 50mb packages absolutely terrible company youfibre will put u out of business in a few years
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Richard (@iceman500000) reported@btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home
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Jane Johnson 💙 OurNHS ❤️🇦🇪🍉 (@bassetnormand) reported@melindiscott @clarescastle @btbusinesscare Agree, maximum profit seems to have overwhelmed customer care
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Sharon Hammond (@sharonhrealceo1) reportedBT Business strikes again. Totally unable to provide the service they promised or bill correctly. 2 years of hell at their hands. @btbusinesscare you really don’t. Broken promise after, broken promise.
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Sian Rumble (@SianyRum) reported@btbusinesscare I am so disappointed with the lack of service I have received. We moved premises on 31/07/25 and to date still no broadband or landline. Disgusting, and you are still charging me monthly which should have been refunded. Your admin is disgraceful also.
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Rich Harris (@RichCmiHarris) reported@btbusinesscare is your website down? I cannot access invoices.
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The Canine Behaviourist (@cbehaviourist) reported.@bt_uk My broadband is down, my neighbours are fine. My wife needs it for work. No way to contact BT by phone. Fault registered - won't look until next week. Appalling service as usual.
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Pauline 🔴⚪️🏆🙌🏻🙌🏻🤸♂️🤸♂️ (@paulineinessex) reported@garynicholls945 I do but this is the first time I have never been able to watch on tv since they took over btsport