1. Home
  2. Companies
  3. BT (British Telecom)
  4. Chester
BT (British Telecom)

BT (British Telecom) outages and service status in Chester, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
  • 33% E-mail (33%)
  • 33% Internet (33%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Chester come from postal codes CH4 and CH1 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Wrexham, and Deeside.

CityProblem TypeReport Time
Chester Wi-fi 10 days ago
Wrexham Internet 12 days ago
Chester E-mail 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • MattHellen
    matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • LisaHewitt67
    Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • InMotionClinics
    In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @sw1a0aa @rcolvile @CapX @EamonnIves @CPSThinkTank @cpsuk @musser_benson @WB_UK @truthsearch1957 @LBC @handyman_neil None of these people who made a judgement on me in local lodge know what it is like to have National Campaign of adverts sit down & await your new clients only to receive silence no leads not for a week or a month but years on 2 separate businesses @bt_uk

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @VadodaraAirport @omraj_jeetun @JamesFo06955151 @theprot38758918 @v66639 @joanner54749017 @JusticeRiz @TyrannideL @MissesJ3 @DragonRageGamin @lulinspector @ActCarers @PamelaT26910857 @TheDevonStg @WeeksKimD @whartonski @dryducks @AmulesDays @ParkinRal @FoziaSpeaksOut @Hughhbw @injusticeseeker @Summ35211578Ian @jackregouk @handyman_neil @GoodCopDown @Yellowbikergirl @ict22 @WB_UK @wb_officeUK @coe @itvpeston @NickFerrariLBC @theSNP @UKLabour @LibDems @nightowl18 @HowleyReporter @tomb6582 @Catof9tails1 @susandunncobb1 @NoLongerIgnored @LydiaAHubbell @c7j7 @Lester70x7 @AaronRay3355 @ScFclu @TheFreedom2Live @Ofcom Why was this silent treatment imposed Why won’t #BTGroup come clean intothe status of this #Masonic coverup Why can’t I use their twitter bt_uk & btbusinesscare not forgetting the @ in front of both Why won’t @CommonsCMS investigate my huge complaint gone on for 10 years #r4today

  • Kjones1892
    Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • keenan_v
    Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • AlanKay2
    Alan Kay 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AlanKay2) reported from Ffrith, Wales

    @SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Just what didthe @bt_uk Group ex CEO Mr Gavin Patterson & Ex Director Mr Gareth Tipton who was seconded by CEO tolook intomy case know Did U ever enquire towhat level of service I should expect on 2 business lines I certainly notice avery poor #Twitter account U all knew alright

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @VadodaraAirport I know with #BTGroup @bt_uk the most powerful & ruthless on the planet I had 2 business lines with them not one claim form ever filled in One BT employee cloned me for years dismissed never prosecuted so no compensation paid He later set up in same business Gutted @OpenreachHelp

  • markagamax
    mark williams (@markagamax) reported from Chester, England

    @bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!

  • MattLintill
    Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England

    @bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Certain Towns are hot spots with #Freemasons ruling every section of activity If U are non-Mason don’t set up business in a hot spot town You will never make an income U will be ruined Here in Neston we have 3 Lodge meeting week Yes @bt_uk isn’t BT here anymore I know ruined #GMB

  • ljones1986
    Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • _ladyfairfax
    Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • LizWoodbridge
    Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • Joeliliag
    John Gould (@Joeliliag) reported from Garston, England

    Steve Mcmanaman commentating and saying Mane could’ve arguably be onside - when he’s a metre off and everyone, including Mane, knew it. The man is a clown of a commentator @btsport you need to review who you employ. Poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ministryofmess
    Andy250 (@Ministryofmess) reported

    @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

  • johnconner05
    john conner (@johnconner05) reported

    @bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom

  • paul_archer
    paul_archer (@paul_archer) reported

    @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

  • LandladyClaire
    Claire Pulls Pints (@LandladyClaire) reported

    @bt_uk you really need to teach Open Reach how to speak to females. Just had one in my business in Wokingham, turned up a day late, no call, stopped my business operating as he had to turn net off (after two attempts previously to be fixed) and was rude as hell to me

  • emmapenelope
    Emma Holmes (@emmapenelope) reported

    @bt_uk @BTCare just seen from my fathers bank accounts that he’s been paying £65 per month for phone (never used) &broadband (used) for over 6 years. He’s on end of life care. What a shockingly corrupt practice this is from BT to leave this account without intervention.

  • chpugh1
    Chris Pugh (@chpugh1) reported

    @bt_uk I’m having issues logging in to my BT emails, is there a fault

  • welshshez81
    welshshez (@welshshez81) reported

    @bt_uk why am I still waiting for an adviser to help me via your chat option on website. It's been an hour and 10 minutes so far. A bit ridiculous don't you think?

  • DomusCaligari
    DomJo (@DomusCaligari) reported

    @RichardLatto @bt_uk Ah, I'm glad it's not just me, here's hoping for a fix soon.

  • smeemartin
    MartinⓂ VOTE FOR CHANGE (@smeemartin) reported

    Day 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.