BT (British Telecom)

BT (British Telecom) Outage Report in Chester, England

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The latest reports from users having issues in Chester come from postal codes CH4 and CH3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chester, England 02/02/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Mold, Chester, Wrexham, Runcorn and Bromborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomMold Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomChester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • FinNoggin Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • penalisedsaver penalisedsaver (@penalisedsaver) reported

    @bt_uk Well, I’m currently diaried for a follow up call on my complaint on 8/4. If you think that’s acceptable, no need to follow up. If you’d rather I didn’t cancel the contract (which I’m told I’m still well within time to do), I suggest you might “try to sort it out” as you suggest

  • we75376474 Chris Weldon (@we75376474) reported

    @RugbyLeagueLiv2 Bad idea. I don't want to pay for another service to watch sports. That's why I don't subscribe to @amazonprimenow nor @btsport. There is a cost of living crisis and we can't afford another.

  • wonderwoman2k WonderWoman (@wonderwoman2k) reported

    @bt_uk We have an engineer coming Thursday but not sure what he's going to be able to do if the whole area is down. I'm trying to log the fault.

  • gibbocucumber gibbo (@gibbocucumber) reported

    @btsport im trying to renew my subscription for the football tomorrow and I can’t seem to get past the renew subscription page ??? Just the 3 dots bouncing Is there a problem your end?

  • ponton665 Craig Ponton (@ponton665) reported

    @bt_uk Not today but have a visitor using my internet because his has been down all day.

  • ExeJ4y j4y.exe (@ExeJ4y) reported

    @WWEUK @WWESoloSikoa @btsport Damn

  • AdamJM1986 Adam (@AdamJM1986) reported

    @bt_uk why is it so hard to speak to a person on the phone. We have a fault with our broadband, you are doing what you always do and sending an engineer. Last time the engineer said you needed to send someone to look externally for an issue.

  • KirstenOlverman Kirsten Olverman (@KirstenOlverman) reported

    @PoliceScotland credit where it's due - speedy response to our multiple reports of alleged door to door scammers in Corstorphine this afternoon. Relieved to hear it's just that @bt_uk employ some very rude and unprofessional cold callers.

  • KevinPaulJames Kevin Paul James (@KevinPaulJames) reported

    @btbusinesscare This is a residential account. Changed to get the pension credit discount. Resulting in a total fiasco. Call out charge is £40 so I should be paid that for providing emergency support. And charging £3 for a paper bill!

  • FatSnowflakes FatSnowflakes (@FatSnowflakes) reported from Carlton on Trent, England

    @bt_uk @BTCare I have an old BT Duet 210 handset, just gone over to a broadband where the 'landline' goes down the actual internet. but my old handset is not 'ringing' anymore, is there a reason