BT (British Telecom)

BT (British Telecom) Outage Report in Chester, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Chester come from postal codes CH1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chester, England 04/02/2025 13:15

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wrexham, Ellesmere Port, Queensferry, Chester, Widnes, Runcorn and Mold.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomWrexham E-mail
United KingdomLiverpool Wi-fi
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomEllesmere Port TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlyRo31437544 Carly Roberts (@CarlyRo31437544) reported

    @bt_uk any news on when our broadband will be restored? TA6 area. No information given? No help. Nothing.

  • Faizavelli Phizer Phi (@Faizavelli) reported

    My internet is STILL down. No thanks to @bt_uk so now I can’t work from home after getting in at 2am from wizki. Kmft. Hot complaint en route.

  • NWhitworth1971 Dr Nicole Whitworth /niˈkɒl/ (@NWhitworth1971) reported

    @bt_uk Broadband has been off in BD 22 since the 27th of November. You are promising to fix it shortly. When will it actually be done? I need Internet for work. Will there be a refund for the period after service outage?

  • niravh1 Nirav Hathi (@niravh1) reported

    @bt_uk There is a problem. It does not work since Mac OS released Monterey. And I have a MacBook - not exactly an exotic computer. If @bt_uk do not want to stand behind its products then say so in bold letters rather than buck passing

  • Kevinthecoach Kevin Chamberlain (@Kevinthecoach) reported

    @bt_uk No service since 20.41 on 26.12.2021. Having had to use 4g I am now told I’ll soon have to pay as my data allowance is getting low!

  • SketchLisa Lisa Harding (@SketchLisa) reported

    @bt_uk I’m busy at work. I don’t have the time to take out of my day to keep calling you. Please just do your job and fix this. Your records will show this has been an issue for months

  • ChillManor Mhairi at Chillingham Manor (@ChillManor) reported

    @bt_uk we need your help. I can’t get through to a person. We are being told that we have a phone line but we don’t. It is lying on the ground and wrapped around trees….

  • niravh1 Nirav Hathi (@niravh1) reported

    @bt_uk Well - it has been compatible for the past 10 years so why change. In addition, you refunded for the problems earlier this year. You guys just make up as you go along

  • no_not_him Andrew Murray (@no_not_him) reported

    @bt_uk Please advise what the problem is in the Croydon area, there hasn’t been any broadband for ten days now. I recently paid the quarterly bill but no phones and no wifi makes me wonder why.

  • nickdonoghue Nick (@nickdonoghue) reported

    @bt_uk @WeAreOpenreach can someone sort out my internet! Had full fibre installed 13th October and it still isn’t working 2 months later! Fed up of spending my life on hold and being told it’ll be fixed by a certain date only to be let down again & again! Absolute joke! @Ofcom