BT (British Telecom) outages and service status in Chester, England

Problems in the last 24 hours in Chester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Wrexham, Deeside, and Neston.

City	Problem Type	Report Time
Chester	Wi-fi	4 days ago
Wrexham	Internet	5 days ago
Chester	E-mail	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

• 
  Mike Kivi (@mikekivi) reported 6 minutes ago from Garston, England

  @bt_uk can you offer a better service for Broadband than Sky?

• 
  mark williams (@markagamax) reported 11 minutes ago from Chester, England

  @bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!

• 
  In Motion (Medical) Clinics (@InMotionClinics) reported 16 minutes ago from Chorlton, England

  We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

• 
  Stephen Grumpy (@steve_goulden) reported 18 minutes ago from Garston, England

  Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

• 
  Ross is TheGuyWhoSaw (@theguywhosaw1) reported 22 minutes ago from Tarvin, England

  @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

• 
  Jake Adamson (@jakeadamson99) reported 28 minutes ago from Ellesmere Port, England

  Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

• 
  Liz (@LizWoodbridge) reported 34 minutes ago from Chester, England

  @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

• 
  Pete Shaw (@Fireypop) reported 34 minutes ago from Garston, England

  @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

• 
  STICKY (@StickyWalnut) reported 36 minutes ago from Chester, England

  @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

• 
  John Anthony Foster (@JohnZagreus2) reported 36 minutes ago from Flint, Wales

  Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

• 
  James Crossley (@CLETUSVANDAM12) reported 41 minutes ago from Shotton, Wales

  @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

• 
  alan cartwright (@bencartwright69) reported 41 minutes ago from Helsby, England

  @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

• 
  Keith Jones (@Kjones1892) reported 41 minutes ago from Halewood, England

  @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

• 
  Craig Pedder (@Pedder_YT) reported 42 minutes ago from Sandymoor, England

  Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

• 
  reg morris (@gold123win) reported 46 minutes ago from Neston, England

  Will @bt_uk Group Legal Dept DM me to what are your intensions in this long running case I need the compensation due You set out to destroy me I trusted you with 2 business lines both let me down both not fit for purpose both cloned by your dismissed BT man not prosecuted @WB_UK

• 
  SMA (@SMA_FN_) reported 53 minutes ago from Huntington, England

  Nice one @btsport no signal for the Liverpool match

• 
  Chris (@chriscol6765) reported 56 minutes ago from Garston, England

  @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

• 
  In Motion (Medical) Clinics (@InMotionClinics) reported 56 minutes ago from Chester, England

  @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

• 
  reg morris (@gold123win) reported 57 minutes ago from Neston, England

  @VadodaraAirport I know with #BTGroup @bt_uk the most powerful & ruthless on the planet I had 2 business lines with them not one claim form ever filled in One BT employee cloned me for years dismissed never prosecuted so no compensation paid He later set up in same business Gutted @OpenreachHelp

• 
  Matt Jones (@mattjones41194) reported 59 minutes ago from Huntington, England

  @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Morris (@Jimmymo79) reported 8 minutes ago

  @bt_uk my mother in law is ridiculously overpaying for her home phone and broadband, your idea of rewarding loyalty was getting it down to £90! Still more than it shows on the website for an existing customer but the person I spoke to is no not calling back or replying to emails

• 
  john conner (@johnconner05) reported 8 minutes ago

  @bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 8 minutes ago

  Big shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband haven’t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments

• 
  uılʞuɐɹℲ (@puddles46) reported 9 minutes ago

  @bt_uk I'm not phoning again. I've had two complaints open both closed with no contact. Genuinely what is the point of calling. You will log a complaint again and then ignore me again. Genuinely the worst company I've ever dealt with

• 
  John (@palacejohn) reported 9 minutes ago

  @bt_uk Tried for hours to access my account with repeated messages saying you were “encountering problems” .Finally it’s been resolved.

• 
  Jake (@jakehumphrys) reported 12 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

• 
  Tom Tolkien (@tomtolkien) reported 15 minutes ago

  @bt_uk Why don’t you just fix your website?

• 
  Amanda Eastwood (@eastwap) reported 15 minutes ago

  @bt_uk I will never call BT again, it’s not worth the stress it causes. Very uneducated customer services. Have consistently been told incorrect information and no communication back. The apparent ‘complaints’ investigator I spoke to yesterday hadn’t even investigated my complaint.

• 
  Darren Smith (@Smicer999) reported 24 minutes ago

  @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

• 
  Richard Pont (@richard_pont) reported 25 minutes ago

  Hugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution