BT (British Telecom) outages and service status in Chester, England

Problems in the last 24 hours in Chester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Wrexham, Neston, Chester, and Widnes.

City	Problem Type	Report Time
Wrexham	TV	19 hours ago
Neston	Internet	16 days ago
Wrexham	Internet	17 days ago
Chester	Internet	21 days ago
Chester	Phone	29 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

• 
  Jake Adamson (@jakeadamson99) reported 2 minutes ago from Ellesmere Port, England

  Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

• 
  James Crossley (@CLETUSVANDAM12) reported 2 minutes ago from Shotton, Wales

  @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

• 
  Kenno1805 (@BraggKenny) reported 4 minutes ago from Sandycroft, Wales

  @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

• 
  Kelly 🐧🤘 (@purplepenguin81) reported 6 minutes ago from Chester, England

  Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

• 
  reg morris (@gold123win) reported 8 minutes ago from Neston, England

  @VadodaraAirport @handyman_neil @ActCarers @joanner54749017 @theprot38758918 @omraj_jeetun @JamesFo06955151 @lulinspector @PamelaT26910857 @TheDevonStg @WeeksKimD @whartonski @dryducks @AmulesDays @ParkinRal @FoziaSpeaksOut @Hughhbw @injusticeseeker @Summ35211578Ian @jackregouk @GoodCopDown @Yellowbikergirl @ict22 @WB_UK @wb_officeUK @coe @itvpeston @NickFerrariLBC @theSNP @UKLabour @LibDems @ourkidz3 @CommonsHomeAffs @Ofcom @LittleJanhere @VanessaBeeley @21WIRE @Partisangirl @BBCWorld @LBC @womensaid There is no one inthe world can deny that I havebeen seriously wronged I could subpoena all the personnel who gaveme false information I don’t think @bt_uk Group would want this really bad publicly I have proven my case I have 2 discredited board members involved in misleading me

• 
  reg morris (@gold123win) reported 8 minutes ago from Neston, England

  @sw1a0aa @rcolvile @CapX @EamonnIves @CPSThinkTank @cpsuk @musser_benson @WB_UK @truthsearch1957 @LBC @handyman_neil None of these people who made a judgement on me in local lodge know what it is like to have National Campaign of adverts sit down & await your new clients only to receive silence no leads not for a week or a month but years on 2 separate businesses @bt_uk

• 
  Keith (@keithrumpire) reported 14 minutes ago from Chester, England

  @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

• 
  John Pennington (@diygolf) reported 22 minutes ago from Runcorn, England

  @GL650_LynneG @astlecw @shep1157 @btsportmotogp @btsport I am about to dump the TOTALLY useless @TalkTalk so looking at all the options I only want @MotoGP & the golf European tour plus majors problems problems problems

• 
  Ross is TheGuyWhoSaw (@theguywhosaw1) reported 23 minutes ago from Kelsall, England

  Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

• 
  Lisa Jones (@ljones1986) reported 25 minutes ago from Ellesmere Port, England

  @bt_uk Is the worst Customer Service ever!

• 
  reg morris (@gold123win) reported 25 minutes ago from Neston, England

  @jackregouk @bt_uk @cheshirepolice @justinmadders @Ofcom Yes the exBT man responsible for cloning my 2 business lines &giving further stress to another family member in Neston with 0.6Mb with 3 providers+ 6-10 days late 1571 message service Yes hewas dismissed by BT Group yet never prosecuted reason to save BT compensation to me @cpsuk

• 
  Keith Jones (@Kjones1892) reported 25 minutes ago from Halewood, England

  @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

• 
  Liz (@LizWoodbridge) reported 48 minutes ago from Chester, England

  @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

• 
  Matt Jones (@mattjones41194) reported 48 minutes ago from Huntington, England

  @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

• 
  Pete Shaw (@Fireypop) reported 49 minutes ago from Garston, England

  @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

• 
  reg morris (@gold123win) reported 51 minutes ago from Neston, England

  @lulinspector @CommonsCMS This double standard by @bt_uk Group exCEO to mislead me& lose 2 viable businesses to the man who continued to clone me after he left BT This must rate in financial terms without one claim form filled in forthe worst service ever in Neston Question willan interim payment be paid

• 
  Jon H (@jonh64) reported 54 minutes ago from Garston, England

  @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

• 
  matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported 58 minutes ago from Buckley, Wales

  @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

• 
  Cryo_Nebula69 (@cryo_nebula) reported 59 minutes ago from Marchwiel, Wales

  @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

• 
  John McCormick (@JohnMc_91) reported 59 minutes ago from Widnes, England

  @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AFCdonnilad (@afcdonnilad) reported 6 minutes ago

  PT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.

• 
  Gareth Morgan (@gazmorgan77) reported 6 minutes ago

  @EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .

• 
  Brian McBride (@brian_mcbride1) reported 8 minutes ago

  @bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't

• 
  Apex Signs (@apex_signs1) reported 8 minutes ago

  @bt_uk @BTBusiness I need to speak to an agent about a billing issue asap, So you tell me to go to live chat……..nobody available????? So how can I deal with this issue ?? How do I get to actually talk to someone ? 🤬🤬🤬🤬🤬🤬🤬. So frustrating!!!

• 
  Andrew Potts (@ah_potts) reported 9 minutes ago

  @bt_uk @cakey12 Broadband gone down, try logging into the app, do the 2 step verification, then select manage my account and it tries to load then goes back to the login screen. (s there a general issue?

• 
  AFCdonnilad (@afcdonnilad) reported 12 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  CFD (@TenFourEverton) reported 19 minutes ago

  @BTCare your at arrangement with EE WiFi are a joke - asking to verify getting a code then losing the screen before being able to use the code is rubbish! Why do I pay such an exorbitant sum for such crap service? #BTrubbish

• 
  Trevor Chenery (@Krisp06) reported 22 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  kernip ✌ (@Kernn_Dawg) reported 24 minutes ago

  @bt_uk you’re existing customer price promise is a scam, your customer service is a mess and you have 0 loyalty for your long term existing customer. Get in the bin. Moving to @skytv asap.

• 
  Nix's (@nickinoonoos) reported 24 minutes ago

  @bt_uk why can we not talk to an operator anymore, dyk how, annoying it is, when no one will pick up the call and you have no WIFi for 5 weeks now and all I get told is "there's a network error" Well sort the issue, you are quick to take payment, which I will be claiming back