BT (British Telecom) Outage Report in Chester, England
Why is my BT (British Telecom) service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Chester, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Wrexham, Widnes, Frodsham, Chester, Runcorn, Queensferry, Buckley, and Mold.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham
|
Internet | 4 days ago |
|
Wrexham
|
TV | 11 days ago |
|
Widnes
|
Internet | 16 days ago |
|
Wrexham
|
Internet | 18 days ago |
|
Wrexham
|
Internet | 1 month ago |
|
Frodsham
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Teresa (@_ladyfairfax) reported from Tarvin, England@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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Mike Kivi (@mikekivi) reported from Garston, England@bt_uk can you offer a better service for Broadband than Sky?
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Keith (@keithrumpire) reported from Chester, England@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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helen parker (@helly_welly_woo) reported from Garston, England@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
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John McCormick (@JohnMc_91) reported from Widnes, England@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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alan cartwright (@bencartwright69) reported from Helsby, England@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
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Chris (@chriscol6765) reported from Garston, EnglandHey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Kelly 🐧🤘 (@purplepenguin81) reported from Chester, EnglandNever thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
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Alan Kay (@AlanKay2) reported from Ffrith, Wales@unimaginative01 @btsport Awful. Really gets on my nerves
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Ged McCann (@GMcC74) reported from Widnes, England@btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad
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Jake Adamson (@jakeadamson99) reported from Ellesmere Port, EnglandJust let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
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Jon H (@jonh64) reported from Garston, England@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Liz (@LizWoodbridge) reported from Chester, England@bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.
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Martin Harkness (@Harkness7) reported from Runcorn, England@btbusinesscare any known issues in 01928 area?
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Alan Kay 🇬🇧🏴🇬🇧🏴 (@AlanKay2) reported from Ffrith, Wales@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Lisa Brown (@lisamarieb2010) reported from Runcorn, England@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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John Anthony Foster (@JohnZagreus2) reported from Flint, WalesHad @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper
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Matthew Burrow (@matt_burrow) reported from Frodsham, England@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
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matt hellen 🏴 (@MattHellen) reported from Buckley, Wales@bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jamie white (@JamieWhite1978) reported@bt_uk why do I keep getting weekly calls from BT telling me my WiFi connection is slow. I tell them to speak to the engineers if a problem.
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Kasim ali (@kasima5016) reported@bt_uk is there a problem with the bt app? Im trying to pay my bill but it keeps logging me out
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Sam Duxbury (@DuxburySam) reported@bt_uk No you don’t my internet is crap.
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🎶 #WelcomeToTheBrexit , we got fun and games! 🎶 (@HelenMaryPike) reportedBuck up @BTCare . Reliably...****
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Lisa Hodgkinson (@LisaHodgkinson5) reported@ltinley @bt_uk Sounds as bad as my broadband does that!!
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Jen Husdan (@jenhusdan) reported@bt_uk I have no service. I am trying to work. This is absolutely unacceptable and your engineer last week said there’s nothing you can do. I need a solution as I cant work right now. I have NO service, it works for 5 seconds then disconnects I’ve not been able to do anything today yet
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Lynne H (@hibsnibs) reported@bt_uk @bt_uk why exactly are you relying on one sole member of your team to sort this out? What has to happen for you to work together as a company to provide a communications service?
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derek walmsley (@derekwalmsley) reportedHorrible @bt_uk broadband “go get ‘em Paula” advert. “She was flying high just a few months ago...” Hinting workers should pay extra for their own job infrastructure. Internet connection shaming
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Lynne H (@hibsnibs) reported@bt_uk then on 18 Jan when it was flagged as a problem, your internal comms could have EFFECTIVELY passed a message to the faults team so that...
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Lynne H (@hibsnibs) reported@bt_uk you are still failing to provide a service I've been waiting for since 18 Jan. This needs an engineer today to get it stored.