BT (British Telecom)

BT (British Telecom) Outage Report in Chester, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Chester come from postal codes CH2 and CH4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chester, England 11/18/2025 01:10

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Liverpool, Queensferry, Widnes, Wrexham, Mold, Flint and Tarporley.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomQueensferry Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • KChampaneria1 K Champaneria (@KChampaneria1) reported from Rossett, Wales

    @VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • cryo_nebula Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • em_____6 Emily Lloyd (@em_____6) reported from Brymbo, Wales

    Is anyone else having problems with there BT internet / TV today and yesterday? @bt_uk #BT #BTtrouble

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • Dezzy_Dezzy_80 Dezzy (@Dezzy_Dezzy_80) reported from Liverpool, England

    @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jason_Pope Jason Pope (@Jason_Pope) reported

    @realadamsharpe @bt_uk Hi, any progress on this? I have the same issue. Thanks

  • Chelsea_ej Chelsea🐶 (@Chelsea_ej) reported

    @bt_uk I can DM you the address but you won’t accept the account number off me as the account is in my nanas name (even though she’s asked multiple times to put me down on data to talk on her behalf)

  • wcrpaul wcrpaul (@wcrpaul) reported

    @bt_uk Hi Kevin yes I know that. My point is device usage has not changed, but performance certainly has over last few weeks. The network should be able to handle a smart TV & a laptop at the same time. If it cannot, it is not fit for purpose. Will DM details as you request.

  • BuyersReport Buyers Report (@BuyersReport) reported

    Talking about guaranteed coverage in every room, with #BT Home Hub, what does @BTCare really mean? Does it mean minimal performance or a barely detectable signal? Our test hasn’t proven the ad hype. It’s not great for larger houses.

  • layerz layerz (@layerz) reported

    @NOW @BTCare I'm being asked to check how you can support here by the NOWTV support... any inputs on this based on the above speed tests and no other issues with my regular internet usage including various 4k streams and nowtv being only 720p?

  • JoshGray91 Joshua (@JoshGray91) reported

    @bt_uk I can’t even log in on the BT Wifi app. There is no drop down option on the app

  • gillyjb60 gillie bryant 💙 (@gillyjb60) reported

    Many thanks to Dee @bt_uk for their help with my intermittent email . Very quick customer service .

  • KrisbeBrowne Christine Browne (@KrisbeBrowne) reported

    @bt_uk Thank you for the info on the update. I do appreciate he's got a 4g mini hub which has kept him going in some respects. I just wanted to raise the issue of what a disaster it's been. It was supposed to be just a simple homemove. My daughter's was done in a couple of hours.

  • ambrosehwith Ambrose (@ambrosehwith) reported

    if I gave an uncharged juul and six plastic spoons to a cage full of monkeys I firmly believe they could create a better internet service than @bt_uk

  • Captain55565220 Captain Nemo (@Captain55565220) reported

    @btsport @GlitchUK_ @seyiakiwowo what a bunch of vacuous garbage.