BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Ellesmere Port, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Birkenhead, Liverpool, Wallasey, St Helens, Widnes, Frodsham, Runcorn, Queensferry, and Buckley.
| City | Problem Type | Report Time |
|---|---|---|
 Chester
|
Phone | 9 hours ago |
|
Birkenhead
|
Phone | 3 days ago |
|
Liverpool
|
Internet | 4 days ago |
|
Liverpool
|
Total Blackout | 12 days ago |
|
Liverpool
|
Internet | 14 days ago |
|
Liverpool
|
Internet | 14 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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reg morris (@gold123win) reported from Neston, EnglandCertain Towns are hot spots with #Freemasons ruling every section of activity If U are non-Mason don’t set up business in a hot spot town You will never make an income U will be ruined Here in Neston we have 3 Lodge meeting week Yes @bt_uk isn’t BT here anymore I know ruined #GMB
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Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, EnglandHi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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reg morris (@gold123win) reported from Neston, EnglandNobody has come forward at @bt_uk or @btbusinesscare the address hasn’t come up officially No wonder you dismissed your CEO & Director of Governance both involved in denying me a proper hearing I want to know how & why #Freemasons were allowed to hijack my service in Neston #Marr
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Ed Manning (@Ed_Manning) reported from Birkenhead, EnglandAs for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Phil Hamlett (@hamlett_phil) reported from Birkenhead, England@btsport HD channel on Sky Q not working but SD channel 867 is
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Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, EnglandDo me a favour @btsport, as a customer, sack off McManaman. He's crap.
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Keith Jones (@Kjones1892) reported from Halewood, England@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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reg morris (@gold123win) reported from Neston, England@VadodaraAirport @omraj_jeetun @JamesFo06955151 @theprot38758918 @v66639 @joanner54749017 @JusticeRiz @TyrannideL @MissesJ3 @DragonRageGamin @lulinspector @ActCarers @PamelaT26910857 @TheDevonStg @WeeksKimD @whartonski @dryducks @AmulesDays @ParkinRal @FoziaSpeaksOut @Hughhbw @injusticeseeker @Summ35211578Ian @jackregouk @handyman_neil @GoodCopDown @Yellowbikergirl @ict22 @WB_UK @wb_officeUK @coe @itvpeston @NickFerrariLBC @theSNP @UKLabour @LibDems @nightowl18 @HowleyReporter @tomb6582 @Catof9tails1 @susandunncobb1 @NoLongerIgnored @LydiaAHubbell @c7j7 @Lester70x7 @AaronRay3355 @ScFclu @TheFreedom2Live @Ofcom Why was this silent treatment imposed Why won’t #BTGroup come clean intothe status of this #Masonic coverup Why can’t I use their twitter bt_uk & btbusinesscare not forgetting the @ in front of both Why won’t @CommonsCMS investigate my huge complaint gone on for 10 years #r4today
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Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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andrew moss (@andrewmoss76) reported from Liverpool, England@virginmedia btsport 2 no signal missing the match here get it sorted
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SLC (@DWR_N7PNE) reported from St Helens, England@bt_uk people, avoid at all costs. Crap provider!!
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The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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William Piercy (@william_piercy) reported from Hoylake, England@bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me
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Scott Davies (@FinNoggin) reported from Moston, England@bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this
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Matt Jones (@mattjones41194) reported from Huntington, England@bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Clark (@rubycdean) reported@bt_uk even though you know your in the wrong and its your fault you aren't fixing my contract about 30 emails have been sent to Nissar in the Warrington branch and he refuses to keep his call backs and deal with this complaint seriously so I feel I have no option but to leave.
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Shanice (@shr00mcatt) reported@bt_uk Internet down!! Multiple people complaining when will it be sorted??? CORNWALL.
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Ben Edge (@bnedge) reported@bt_uk Yes I do, and will forward this via dm, however, it's not fair to keep constantly threading people when they've complied. A few of your messages have said that you're going to charge me and refund me on receipt of the equipment. At a cost of living crisis this is poor CS.
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cricketing gal (@cricketgaluk) reported@legsidelizzy @NickFriend1 Not got bt tv. But have the app Lizzy and although its there on the app its not appearing when pressing play. Got a subscription to btsport through sky and it works with everything but not for this. Big **** up it seems. The problem must be with the app.
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chrisscottphotograph (@scotastic) reported@btsport are you going to refund the tens of 1000’s of @ufc fans for once again missing the first round of the @UFCFightNightHD prelims. Its becoming a bad habit of yours and if we are paying a premium, we at least expect you to start the programme at the start? #refund a month?
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Katie Hughes 💙🇺🇦 (@Katie_Hughes78) reportedThings to take from the first 3 hours of the WI ENG ODI. @englandcricket women have put in a great performance and @btsportcricket have put in an awful performance. #WIENG #BTsport #Cricket
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sue strachan (she/her) 💙 (@sue_strachan) reported@SkySports I have @btsport as part of my Sky package how do I log on to see BT sport 5- the womens cricket Eng v Windies online? #help
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Ben Edge (@bnedge) reported@bt_uk you sent me some kit that was not needed a few weeks ago. I sent it back to you, and it is tracked as delivered, yet you are still threatening to charge me through the nose for not returning it. Your customer service at this point is abysmal.
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jim (@BurpJim) reported@btsport awful coverage of the women’s odi. Terrible pictures. No graphics and commentary team can’t even pronounce names right!!🤬
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Doc (@DocSleat) reportedJust spoken with Theresa from @bt_uk. She has been trying to sort out an intermittent fault with our home BT router. She was brilliant. She may not have fixed the problem but she was so attentive and helpful. Theresa has restored my faith in customer service. Thanks Theresa.