BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere Port, Cheshire West and Chester, England 03/11/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wallasey, Birkenhead, Frodsham, St Helens, Chester, Runcorn, Queensferry, Buckley, Mold and Prenton.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWallasey TV
United KingdomBirkenhead E-mail
United KingdomFrodsham Internet
United KingdomSt Helens Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • keithrumpire Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • helly_welly_woo helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • geeceebee79 GB FIGHT NEWS & OPINION 🇬🇧 (@geeceebee79) reported from Hoylake, England

    Those scorecards!!! Wtf? #fightnight #btsport #WTF

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • jakeadamson99 Jake Adamson (@jakeadamson99) reported from Ellesmere Port, England

    Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hilburs Hilary 🏴󠁧󠁢󠁳󠁣󠁴󠁿🐕 🇬🇧💙🚮♻️ (@hilburs) reported

    @riahoward40 @bt_uk Hi Ria we had the same, our BT Box never worked properly BT sent and aerial guy round, thought wpuld be OK, but we didn't ever get a good signal and all channels pixilated. After months of trying and shelling out for a new aerial we could still not use BT BOX. Cont.

  • nathanielmead Nathaniel Mead (@nathanielmead) reported

    @bt_uk I was saying thanks for the quicker speed, my download speed has gone from 69Mbps to over 350Mbps, the upload speed is always poor - it's the same for WiFi and ethernet connection

  • grogee GMT (@grogee) reported

    @bt_uk I can prove it. Why won't someone contact me to fix your error? Considering legal action now.

  • DamoGrant Damian Grant (@DamoGrant) reported

    @bt_uk how come when I phone trying to upgrade my BT service I can get hold of someone straight away? But when I phone trying to get a fault fixed I can never get hold of anyone?

  • FeatheredChaxs Clojo Fullbuster (@FeatheredChaxs) reported

    @bt_uk Hi, my internet has been down since about 8/8:30pm when the LOS light turned red for no reason. I’ve tried resetting the box, the Hub, done everything your website has said but nothing has worked. Can you give me any help or advice? Thanks.

  • bradkrom Bradley Krom (@bradkrom) reported

    @bt_uk I have now had 6 failed attempts to connect broadband and almost 2 months now waiting and paying for internet I don’t have. This service is terrible and all I get told from your team is that someone will call me back!! Terrible service

  • JordanPayne88 Fleet Admiral Jordan Payne (@JordanPayne88) reported

    @bt_uk why is it every night my router is updating taking any where from 30 minutes to an hour every dang night the dreaded flashing purple and according to 150 there is no issue with the land line and i know there is no problem with the hub or connector ...this is unacceptable

  • edujones14 Ed Jones (@edujones14) reported

    If anyone is considering using @bt_uk for their broadband - beware. They will lie to sell you a product and the offer a resolution that they won’t honour. You’re then locked into a contract and out of a complaint process. #liars

  • RobSpring01 RobRoy💙🥩 (@RobSpring01) reported

    @bt_uk Hi, why do you keep sending me emails asking me to return the 4G Wi-Fi Mini Hub this was sent to me because you messed up my switch to BT internet I was advised by Craig Duffy of your Executive Customer Resolution Team to keep the units

  • Martin756901511 Teddy (@Martin756901511) reported from Newcastle upon Tyne, England

    Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.