Is BT (British Telecom) having an outage in Ellesmere Port, Cheshire West and Chester, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Some problems detected at BT (British Telecom)

BT (British Telecom) in Ellesmere Port, Cheshire West and Chester, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Ellesmere Port, Cheshire West and Chester, England

January 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (60.99%)
  • Phone (13.58%)
  • Wi-fi (13.33%)
  • E-mail (6.17%)
  • Total Blackout (4.69%)
  • TV (1.23%)

BT (British Telecom) Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent outage reports and issues originated from Chester, Garston, Birkenhead, Halewood, Liverpool, Ellesmere Port, Widnes and Upton.

BT (British Telecom) in Ellesmere Port, Cheshire West and Chester, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Ellesmere Port, Cheshire West and Chester, England

Latest outage, problems and issue reports in Ellesmere Port, Cheshire West and Chester, England and nearby locations:
  • TheRealCostsKid David Alan Hughes (@TheRealCostsKid) reported from Garston, England

    @btsport can I have the email address I need to give you written notice of my intention to cancel my contract with you please. Ta.

  • IanPugh13 Ian Pugh (@IanPugh13) reported from Birkenhead, England

    @mjwhite20 @TranmereRovers @btsport 😂😂 we only conceded 1 more than Everton conceded against them so not a bad result 😫

  • JamieAshcroft21 James Ashcroft (@JamieAshcroft21) reported from Birkenhead, England

    Tranmere weren’t that bad, just Tottenham were a class above. Granted it might be a Friday night but for @SpursOfficial to only bring 1,600 is poor for a premier league club. Barely sung ‘til they were 5-0 up either #TRFC #FACup #BTSport

  • Redrazor20 Ray Hughes (@Redrazor20) reported from Halewood, England

    @itvfootball Mo Salah was clearly tugged so it was a definite foul. The problem is, if you stay on your feet referees won’t give a penalty. This has been discussed & proven many times on tv @SkySportsPL @GaryLineker #motd @btsport @lfc

  • DJC1953 blue is the colour (@DJC1953) reported from Liverpool, England

    @Jamie7Armstrong @Eric_Toffee1878 Typical @BTsport. Thats why I will never pay for it. Terrible red shite pundits

  • C1892C C (@C1892C) reported from Liverpool, England

    @TommyTit6 @btsportfootball @philthyart @btsport @LFC @ChampionsLeague The ramblings of someone who writes messages in shit on bathroom walls, this.

  • DDuffy_9 Daniel (@DDuffy_9) reported from Liverpool, England

    @btsportfootball @btsport Just tryin to stay relevant by chattin shit, hes not even the best brazillian ever the bitter ********

  • Michelle_PSpag Pink Spaghetti Personal / Virtual Assistant (@Michelle_PSpag) reported from Chester, England

    @BTCare Thanks, just think that it is shocking that what we essentially need is a plastic box to access the service that we pay for and a company the size of @bt_uk will have taken 3 weeks to do so #EpicFail

  • matthewcarlrose Matthew Rose (@matthewcarlrose) reported from Liverpool, England

    @BTCare we have had 2 engineers already...it is an external problem with bt wholesale..exchange is rockferry / cab 6 you attempted to migrate us and 21 others onto another cable and messed it up...now we have no broadband and no eta of a fix. sort it.

  • matthewcarlrose Matthew Rose (@matthewcarlrose) reported from Liverpool, England

    @BTCare dont bother sending an engineer...someone needs to speak to btwholesale and find out when they can be bothered to fix it...also you need to be speaking to me re compensation.

  • matthewcarlrose Matthew Rose (@matthewcarlrose) reported from Liverpool, England

    @BTCare Last contact was with openreach engineer yesterday @ 3pm telling me its a btwholesale issue and basically they have no idea when it will be fixed...'it might just come back on'..#qoute. 21 others effected off that cab i think!

  • simon_langton Simon Langton (@simon_langton) reported from Ellesmere Port, England

    Have had to hit the mute button on Ian Darke tonight, terrible commentary. @btsport

  • M__Griffiths Michael Griffiths (@M__Griffiths) reported from Liverpool, England

    @btsport @btsportfootball do you want to **** off with all these pointless replies you show. I want to watch the match

  • Screeeeamer joannelucy (@Screeeeamer) reported from Christleton, England

    @BTCare BT NOT CARE 2 weeks no internet but you still take my money Call me now to fix my problem

  • Screeeeamer joannelucy (@Screeeeamer) reported from Waverton, England

    @BTCare another day no communications no internet - almost a wewk since engineer came - please can you fix my problem and communicate to me

  • Paul1878_ Paul (@Paul1878_) reported from Liverpool, England

    @btsportufc @btsport your sound is crap

  • yoyogriffinho Griff (@yoyogriffinho) reported from Heswall, England

    @EE @btsport . Which one of you is at fault for the piss poor stream I’m paying £5 a month for? No wonder everyone’s streaming illegally when the pic is better.

  • GedGls3 @scotty333 (@GedGls3) reported from Birkenhead, England

    @#btsport the worst pundits/commentators you have ever had to listen to or what!!

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @BTCare @btsportfootball two phone calls and 3 hours later and still no fix found for this! Been passed into the “technical team” for further investigation and will be in touch in 2 days! Nice one that’s exactly why we pay £55 a month for! #joke #bt

  • gray_h81 Gray H (@gray_h81) reported from Roby, England

    There you go @btsport unfortunately you didn’t get the result you wanted and so desperately we’re chatting shit for!! Both Hoddle & McManaman really are clueless. Let’s se if Sturridge’s goal gets as much media coverage this week as Hazard has after Wednesday #doublesyandards

  • craig_lister craig lister (@craig_lister) reported from Wallasey, England

    @BTCare Now over 24 hours waiting for a call back , this really isn’t right , someone needs to take responsibility for my issue and deal with it !

  • craig_lister craig lister (@craig_lister) reported from Wallasey, England

    @BTCare It’s now been an hour and forty minutes since my complaint call with a promise of a phone back in 10-15 minutes , is there any update

  • HelloKitch Matthew Kitchin (@HelloKitch) reported from Huntington, England

    McManaman is making my ears bleed. The worst commentator in the game by an absolute country mile, someone tell him what a referee is allowed to do please @btsport

  • formby1972 mark (@formby1972) reported from Liverpool, England

    @BTCare Morning. No fault on the line after being tested three times. Was looking at changing to fibre but the call I was promised never happened and trying to find time to be on hold is difficult. I thought that if I upgraded to fibre it might solve the problem if the router is prob.

  • wearewordscapes Wordscapes (@wearewordscapes) reported from Liverpool, England

    @BTCare Thanks Karl! The last issue we had with BT - when BT Sport wouldn’t play - was met with ‘if it’s your fault, we’ll charge you for the engineers coming out’. Needless to say it was BT, but still made us pay for it. Just really don’t seem to care, once you’re a customer...

  • formby1972 mark (@formby1972) reported from Liverpool, England

    @BTCare seriously unhappy with customer service. Trying to resolve a broadband issue getting nowhere. Such a waste of time

  • MilnersRibenaaa Aaron (@MilnersRibenaaa) reported from Liverpool, England

    @BTCare It’s been looked into like 4 times. Put a complaint in yesterday. Heard nothing since

  • xstex Stephen Robinson ⚡️ (@xstex) reported from Liverpool, England

    @Liam_The_Zombie @BTCare @TalkTalk Was with Talk Talk a few years ago and customer service was awful. Might have changed though.

  • FabinhoMert Fabinho Mert #JC9 (@FabinhoMert) reported from St Helens, England

    Hi @BTCare Can somebody help me find out if I have an active BT sport mobile on my account? I did select this as a free option when I signed up to broadband but my details aren’t recognised when I try to sign in

  • Anamantovani Ana Slimming World (@Anamantovani) reported from Saltney, Wales

    @BTCare I feel disrespected and neglected by BT. It has been horrendous Customer Service! You get away with it as you are such a big corporation. You would have not survive in other industries treating customers with such contempt

  • Anamantovani Ana Slimming World (@Anamantovani) reported from Saltney, Wales

    @BTCare Now apparently Open Reach cancelled our job altogether! And case manager is never available, and nobody updates me for 2 days!

  • JaiW13 JAI (@JaiW13) reported from Liverpool, England

    @BTCare @NOWTV New BT van just turned up, fingers crossed they fix it

  • HarrisonJBrock Pete Burns’ confiscated coat (@HarrisonJBrock) reported from Liverpool, England

    @Matt_Flynn1 @Sporf @Tyson_Fury @frankwarren_tv @BTSportBoxing @btsport We will never progress when straight men continue to idolise such horrible people and forgive and forget their abuse and awful behaviour

  • CallaghanJamie jamie callaghan (@CallaghanJamie) reported from St Helens, England

    @Tyson_Fury @btsport @BenDavison_ @BronzeBomber Fights never gonna happen all mouth @Tyson_Fury

  • helencurrie22 Helen Currie (@helencurrie22) reported from Old Swan, England

    @BTCare The box when it’s on standby doesn’t record. It never used to do this. It also picks and chooses what series links to record. I think it’s faulty

  • LouisSamsudin Louis (@LouisSamsudin) reported from Roby, England

    @UKTV @virginmedia Can see @virginmedia getting cancelled soon , between losing @goldchannel and with @btsport losing the ufc it’s became awful , that paramount channel is garbage

  • kopend73 leigh stuart sheldon (@kopend73) reported from Birkenhead, England

    @BTCare But this is the first time it's been this slow since I changed to BT PLUS got sonos Internet TV mobile phone

  • nikitasmesney Nikitas Mesney (@nikitasmesney) reported from Hawarden, Wales

    @BTCare why is it that for the last three nights running no matter how many times I restart my router I have no internet? Will you pay me back those three days for lack of internet or give me a better service??

  • mummykay74 Kay Leaver (@mummykay74) reported from Heswall, England

    @BTCare is there an issue affecting email this morning?

  • KyleMansell Kyle Mansell (@KyleMansell) reported from Liverpool, England

    @BTCare not a customer as work for sky but had phone call saying my BT Broadband will cut off today press one to confirm and two to cancel. Please look into this scam for your customers as I know most of your customer base is the elderly who will be taken advantage off :)

  • FabinhoMert Fabinho Mert (@FabinhoMert) reported from St Helens, England

    @BTCare Hi guys can you look at an existing complaint for me? Not happy at all with the service and waiting time I’m being quoted

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • bitters_stephen bittersbhoy (@bitters_stephen) reported

    @btsportfootball @chris_sutton73 be a sad old day when btsport hang up the boots on Scottish football 👍

  • Hoggfather_ Kev (@Hoggfather_) reported

    @ScotsLass183 @bt_uk @BTCare Thanks but it's been taken care of now. My neighbour came to the rescue with en extra long ethernet cable so I can now hardwire my PS4 in. It was the PS4 that the problem was.

  • AmateurGamer18 AmateurGamer (@AmateurGamer18) reported

    When youre trying to cancel broadband with @bt_uk @BTCare & they hang up on you when you dont want to stay with them. Tried ringing and live chat twice. Got 'disconnected'

  • 2011boyspgjcsc Gordon stuart (@2011boyspgjcsc) reported

    @KThomsonAcademy @btsport Don’t take any crap off Sutton if he’s on 😂😉👍🏻

  • daicaprice David Evans (@daicaprice) reported

    Been without internet since 6am Monday morning thanks to @bt_uk did a new deal but they forgot to get possession of our line it seems, talk about @BTCare if this is the way they treat shareholders, GOD HELP anyone else.

  • SaraFlay Contemplations of a CEO (@SaraFlay) reported

    Amazing to see @BTCare being so proactive rather than reactive. We didn’t even know we’d had a problem with our line but broadband speeds have been affected so an engineer coming tomorrow free of charge! I love forward thinking customer service

  • craig_m0808 CraigM0808 (@craig_m0808) reported from Larkhall, Scotland

    @KThomsonAcademy @btsport Can you 2 foot that idiot Sutton if he starts slevering nonsense again 2nite

  • ScottyRFC Scotty (@ScottyRFC) reported

    @KThomsonAcademy @btsport Was there that day you had that terrible injury. Playing great as well. Captain material

  • SentertainmentR RSentertainment (@SentertainmentR) reported

    No English football on @SkySports this weekend. What a waste of money Sky is now. Can’t keep up with @btsport - going to cancel and get BT #skysports #wasteofmoney

  • JasonBCorson Jason Corson (@JasonBCorson) reported

    @Sky8717 @TheReal_blue166 @magsmanston @TuneInSupport @tunein @Cloudflare @BTCare @CloudflareHelp I still am, unfortunately. I also put in a ticket and they closed it because I'm not a Cloudflare customer. Well this situation certainly will not be convincing me to ever be one!