BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere Port, Cheshire West and Chester, England 01/15/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Birkenhead, Runcorn, Chester, Bromborough, Upton and Neston.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomBirkenhead Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomLiverpool TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • _ladyfairfax Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • peter_scrivener Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • trevor_p_malco Trevor P Malco (@trevor_p_malco) reported from Wallasey, England

    Steve McManaman is truly awful #btsport

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • matt_burrow Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

  • peter_scrivener Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • tweetJumpy W (@tweetJumpy) reported from Birkenhead, England

    @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hellraiser2009 James Bates (@hellraiser2009) reported

    @bt_uk hi I just wanted to report that signal in crayford DA1 area is very poor today. Will service be restored soon?

  • Thy_Art_Is_41 Jah Deaf Boy (@Thy_Art_Is_41) reported

    @bt_uk Nothing is happening. Your computers are all down according to the people who eventually answer your phones

  • luushezz Lush (@luushezz) reported

    @bt_uk having issues with my internet as usual but this time its terrible. Anyone else having issues?

  • sdb1979 Steve (@sdb1979) reported

    @bt_uk Hi, trying to put an order through on your website and choosing Hybrid add-on but when going through to checkout it has taken it off? Dont really want to go through credit checks etc if your not able to give me the service I asked for. Can you help?

  • Clare33828218 Clare (@Clare33828218) reported

    @bt_uk since getting a new i-phone I keep getting phantom voicemail alerts. Apple are trying to help but they said it could possibly be a carrier issue. Please help

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported

    @bt_uk Ref BT Sum, your technical engineer advised that BT Mast on Green Lane near post code TW4 6FD has been down since last Aug! Meaning my wife will not get service at her place of work.

  • seaghanMK Seaghán🏝 (@seaghanMK) reported

    @bt_uk No it just went from blue to orange. Twice within 10 minutes. It’s back on now. First problems we have had since moving to full fibre. Will be keeping our eye on it.

  • MeltingSwans Séancé 🦢 (@MeltingSwans) reported

    @bt_uk any news on when broadband issues in E5 will be resolved?

  • M16Tracy TracyM16 (@M16Tracy) reported

    @bt_uk On 23/6/21 reported to BT that there was no internet connection, no phones and no TV at our address and whole area, it’s now 28/6/21 and we are still waiting for this to be fixed no updates and no service since can anyone let us know when we will get the service back

  • TomCColey Thomas Coley (@TomCColey) reported

    @bt_uk Hi, I have been through both of these processes. The outage started yesterday evening and has been quoted to finish on Wednesday morning. How do I recoup the money I have paid during that time?