Is BT (British Telecom) having an outage in Ellesmere Port, Cheshire West and Chester, England?

Have had to hit the mute button on Ian Darke tonight, terrible commentary. @btsport

@btsport @btsportfootball do you want to **** off with all these pointless replies you show. I want to watch the match

@BTCare BT NOT CARE 2 weeks no internet but you still take my money Call me now to fix my problem

@BTCare another day no communications no internet - almost a wewk since engineer came - please can you fix my problem and communicate to me

@btsportufc @btsport your sound is crap

@EE @btsport . Which one of you is at fault for the piss poor stream I’m paying £5 a month for? No wonder everyone’s streaming illegally when the pic is better.

@#btsport the worst pundits/commentators you have ever had to listen to or what!!

@BTCare @btsportfootball two phone calls and 3 hours later and still no fix found for this! Been passed into the “technical team” for further investigation and will be in touch in 2 days! Nice one that’s exactly why we pay £55 a month for! #joke #bt

There you go @btsport unfortunately you didn’t get the result you wanted and so desperately we’re chatting shit for!! Both Hoddle & McManaman really are clueless. Let’s se if Sturridge’s goal gets as much media coverage this week as Hazard has after Wednesday #doublesyandards

@BTCare Now over 24 hours waiting for a call back , this really isn’t right , someone needs to take responsibility for my issue and deal with it !

@BTCare It’s now been an hour and forty minutes since my complaint call with a promise of a phone back in 10-15 minutes , is there any update

McManaman is making my ears bleed. The worst commentator in the game by an absolute country mile, someone tell him what a referee is allowed to do please @btsport

@BTCare Morning. No fault on the line after being tested three times. Was looking at changing to fibre but the call I was promised never happened and trying to find time to be on hold is difficult. I thought that if I upgraded to fibre it might solve the problem if the router is prob.

@BTCare Thanks Karl! The last issue we had with BT - when BT Sport wouldn’t play - was met with ‘if it’s your fault, we’ll charge you for the engineers coming out’. Needless to say it was BT, but still made us pay for it. Just really don’t seem to care, once you’re a customer...

@BTCare seriously unhappy with customer service. Trying to resolve a broadband issue getting nowhere. Such a waste of time

@BTCare It’s been looked into like 4 times. Put a complaint in yesterday. Heard nothing since

@Liam_The_Zombie @BTCare @TalkTalk Was with Talk Talk a few years ago and customer service was awful. Might have changed though.

Hi @BTCare Can somebody help me find out if I have an active BT sport mobile on my account? I did select this as a free option when I signed up to broadband but my details aren’t recognised when I try to sign in

@BTCare I feel disrespected and neglected by BT. It has been horrendous Customer Service! You get away with it as you are such a big corporation. You would have not survive in other industries treating customers with such contempt

@BTCare Now apparently Open Reach cancelled our job altogether! And case manager is never available, and nobody updates me for 2 days!

@BTCare @NOWTV New BT van just turned up, fingers crossed they fix it

@Matt_Flynn1 @Sporf @Tyson_Fury @frankwarren_tv @BTSportBoxing @btsport We will never progress when straight men continue to idolise such horrible people and forgive and forget their abuse and awful behaviour

@Tyson_Fury @btsport @BenDavison_ @BronzeBomber Fights never gonna happen all mouth @Tyson_Fury

@BTCare The box when it’s on standby doesn’t record. It never used to do this. It also picks and chooses what series links to record. I think it’s faulty

@UKTV @virginmedia Can see @virginmedia getting cancelled soon , between losing @goldchannel and with @btsport losing the ufc it’s became awful , that paramount channel is garbage

@BTCare But this is the first time it's been this slow since I changed to BT PLUS got sonos Internet TV mobile phone

@BTCare why is it that for the last three nights running no matter how many times I restart my router I have no internet? Will you pay me back those three days for lack of internet or give me a better service??

@BTCare is there an issue affecting email this morning?

@BTCare not a customer as work for sky but had phone call saying my BT Broadband will cut off today press one to confirm and two to cancel. Please look into this scam for your customers as I know most of your customer base is the elderly who will be taken advantage off :)

@BTCare Hi guys can you look at an existing complaint for me? Not happy at all with the service and waiting time I’m being quoted

Evening all ANYONE looking to change broadband provider what EVER YOU DO DON'T use @bt_uk @BTCare 4 weeks without broadband service for a new customer AND STILL NO clue as to when!! empty promises shocking service. 😡😡😡

@BTCare Empty promises every week for the last 4 weeks!!! NO sign of it working anytime soon. You have 4g mini hubs available and don't say we're not on BT+ 4 weeks and STILL no broadband you could have sent a mini hub out. SHOCKING CUSTOMER SERVICE 😡😡😡 #BTShockingService

@bt_uk @BTCare @MoneyTelegraph my elderly disabled parents have been BT customers for 40 years. They have had no broadband now for 28 days. The fix date just keeps getting changed. Not being told anything. Please help !!!

@SpeedwayGB @TheQuirkmeister @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum @TheTalkingThumb @suziperry @scottjfield @scottnicholls78 Time to improve the awful BSPA website then.

@BTCare having upgraded our broadband to unlimited the service has been atrocious! Does unlimited mean throttled service.... and I’m not turning it all off and back on again! 🤔

Ridiculous service from @BTCare and @OpenreachHelp - moving house on Friday and expecting engineer to come round and connect us so called to check when we are being cut off and told nothing happening for 2-3 weeks!!!

@BTCare just been cut off from call to booking services to follow up a complaint and query bill. No call back! Please can someone help resolve this

@BTCare absolutely disgusted with your customer service. We called to renew, which was fine, but were forced to take a BT Home Hub 6 and pay for its delivery. We have out own equipment which is more reliable. Absolute disgrace.

@BTCare I come home to find my WiFi down again after I was reassured it would be working. This is an absolute joke at this point.

@bt_uk @BTCare are the worst..the only consistency you provide is taking your direct debits out on time;even when you do no provide the customer with what was sold/bought. #embarrasing @WhichUK @BBCWatchdog