BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Widnes, Chester, Prenton, Mold, Runcorn, Ellesmere Port, St Helens, Queensferry and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Trevor P Malco
(@trevor_p_malco) reported
from
Wallasey, England
Steve McManaman is truly awful #btsport
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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Niccy Rich 🏴🇰🇳
(@NiccyRich) reported
from
Liverpool, England
@btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach
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matt hellen 🏴
(@MattHellen) reported
from
Buckley, Wales
@bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.
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Dianne Coughlin
(@ChickiD) reported
from
Birkenhead, England
Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴
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Chloe Pitchford Music
(@c_pitchford) reported
from
Liverpool, England
@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
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Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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BoundinForward
(@BoundinForward) reported
from
Liverpool, England
@btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
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jo m b
(@joanreece) reported
from
Liverpool, England
Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Chester, England
Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
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W
(@tweetJumpy) reported
from
Birkenhead, England
@Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.
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Mike Kivi
(@mikekivi) reported
from
Garston, England
@bt_uk can you offer a better service for Broadband than Sky?
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Matthew Burrow
(@matt_burrow) reported
from
Frodsham, England
@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Rushbrooke
(@alirushbrooke) reported
@bt_uk I’m still waiting for you to send me envelope to return old BT router. Have looked on My BT but can’t find where to request it? Help!
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Tommy D
(@Tommy93260644) reported
@bt_uk Wireless. It’s absolutely terrible. It affect my ability to generally search things on the internet, the stream football, music and do Zoom/teams meetings.
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Ross Donoghue ⭐️⭐️ PSN: Lycandon
(@RossDonoghue) reported
@bt_uk I text that every 2 months when problems occur like clockwork. You send out an engineer, I take a day off work and he claims nothing is wrong and leaves. It goes back to normal for 2 months and repeat. I need the wiring checked.
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Jonathan Mitchell
(@JMitchell_4) reported
@bt_uk Whole hub has turned off and on now about 6 times in the last hour I’ve reset it 3 times problem still going on it’s been like this for the last 4 days
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DJ Paul Gardiner
(@PaulGardinerDJ) reported
If you are with @bt_uk and they say they are upgrading you to digital voice, don’t accept it. It’s utter ****. Every time you want to restart your router or turn it off the phone loses its config settings and is useless. BT then have to resend the settings to your router.
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David #FBPE 🇪🇺 #FBPA #rejoinEU #GTTO
(@StandbyVT) reported
@bt_uk Hello again. Checked this morning and we are back on the 4G backup. Restarted the router and now back on the landline-supplied broadband. Evidently there is a problem somewhere causing this to keep happening so would be grateful for further advice/assistance. Thanks.
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Helen Abnett
(@helen_abnett) reported
@bt_uk Thank you. They keep on being promised a callback but it never happens. Eg someone was due to call my dad between 6pm and 8pm last night. No one did. Can you guarantee someone will phone this time?
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zedaiahtimms_of_England
(@zedaiahtimms_oE) reported
@ICDb_tv And again the commentary audio is behind the pictures. Come on guys its not a rocket science fix ! sort it out #btsport
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Martin The Mushroom
(@MartinLevy9) reported
@btbusinesscare So here we are almost a month later and @BTBusiness @btbusinesscare are really proving their incompetence. Still no broadband. All talk and apologies. No action. Hopeless. Never will I choose them again.
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Iain Nicolson
(@n1colson) reported
@bt_uk Don't want to be rude mate, but of course she reached out to you. Apparently now coming Monday morning, unfortunately heard this on multiple occasions so we won't hold our breathe.... Another day of waiting around to see if an engineer actually turns up.