BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Buckley, Mold, Prenton, Chester, Birkenhead, Runcorn, Bromborough and Upton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Niccy Rich 🏴🇰🇳
(@NiccyRich) reported
from
Liverpool, England
@btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual
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matt hellen 🏴
(@MattHellen) reported
from
Buckley, Wales
@bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Trevor P Malco
(@trevor_p_malco) reported
from
Wallasey, England
Steve McManaman is truly awful #btsport
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Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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BoundinForward
(@BoundinForward) reported
from
Liverpool, England
@btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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jo m b
(@joanreece) reported
from
Liverpool, England
Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Chester, England
Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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Mike Kivi
(@mikekivi) reported
from
Garston, England
@bt_uk can you offer a better service for Broadband than Sky?
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kath Harney
(@KathHarney) reported
@RobCalvert16 @Nitromanuk No they didn’t. Lineker had contracts with the BBC and BTSport. Holmes was working the IR35 (off payroll working) and there the issue lies.
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Chris Williams
(@ChrisWill2631) reported
@ian80barwick @bt_uk Mine has been terrible from start to finish and they just put customer “service” staff on who lie constantly or are so incompetent it’s just what comes naturally!!
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Chris Williams
(@ChrisWill2631) reported
@bt_uk How are you justifying not having my phone sorted after almost 70 days ? Lie after lie from customer services who promises to call but never do! Cancelling a service without informing customers, cancelling my complaint on a whim
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Tracey
(@traceydisco) reported
@bt_uk I was speaking to Connor in Newcastle and he cut me off. Why is it so hard to get decent customer service from you? You’ve been overcharging for 3 months and there’ll be another bill tomorrow. You can’t keep taking this money.
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Sara Barrett
(@SaraBarrett67) reported
@Mfearnley94 @bt_uk Unfortunately it’s the lines that are the issue, not that BT or Openreach seem to be able to work that out 😴
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Jack 💫🌧️🔮
(@spraytransfer) reported
BT internet is so slow man @bt_uk FIX YOUR SH!T!
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Yarnscombe Village
(@YarnscombeVill1) reported
Here we go again. A rural north devon community without broadband over the weekend. @bt_uk and @BTSopenreach giving different residents different dates and times for getting the issue fixed. Frustrating and ridiculous 😡😤
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ian barwick
(@ian80barwick) reported
@ChrisWill2631 @bt_uk It was all handled well but like why send me an ee hot spot thing when I don’t have a phone signal lol. That came within 24 hours.
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Vincent Sharples
(@VincentSharple3) reported
@bt_uk They’ll send a text but then charge you. Shameful. I notified them yesterday about loss of service, but they replied this morning saying it’s fixed. It isn’t. Their digital/chatbot/made-up responses are shocking. Try finding someone to speak to! No chance. 3rd time in a year!
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Dan Grott
(@danmm27) reported
@bt_uk I keep getting an error message on my BT TV Box saying I can’t watch any channels in HD because it’s not a part of my package but I’m paying for HD? Any advice on how to fix the problem 🤔