BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere Port, Cheshire West and Chester, England 01/16/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Birkenhead, Runcorn, Chester, Bromborough, Upton and Neston.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomBirkenhead Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomLiverpool TV

Community Discussion

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BT (British Telecom) Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • trevor_p_malco Trevor P Malco (@trevor_p_malco) reported from Wallasey, England

    Steve McManaman is truly awful #btsport

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenPatchett7 Steven Patchett (@StevenPatchett7) reported

    So @Virgin I had broadband installed on Friday, went okay. 28 hours later and now we have no Internet, and your automated system has told me to wait 24 hours before I can even request a technician. Really glad I've still got @bt_uk broadband. Sure, it's slow, but it works.

  • Tullz01 mohammad Im hard bruce lee (@Tullz01) reported

    @BTSportBoxing @btsport @Tyson_Fury I’m sick of Tyson’s sick talking honesty! Joshua said yes straight away it’s Tyson ******* about or Eddie and Tyson going to **** it up. I was a huge Tyson fan before this as well im routing for Anthony now

  • bobbyluvin BoB (@bobbyluvin) reported

    @btsport absolute **** coverage, couldn't even watch the fight i paid for! will never ever order from u again!! #parker #JoyceParker

  • newgrandmomma Fiona M More (@newgrandmomma) reported

    @bt_uk why has my streaming speed dropped into the 30’s instead of 55 minimum UNACCEPTABLE #crap #spoilingstrictly

  • Celtbhoy24 Bristolbhoy (@Celtbhoy24) reported

    @bt_uk Cant you read mate, you’re seriously expecting me pay this on top of my subscription. This is never an PPV fight

  • DrSoccers Dr Soccer (@DrSoccers) reported

    @bt_uk I have decided to cancel my phone and broadband contract with BT. How do I proceed/contact BT to close my account. I have been a BT customer for over 30 years. Thank you.

  • AlexSampson83 Alex Sampson (@AlexSampson83) reported

    @btsport - Tried to buy the Joyce Parker fight but NatWest want authentication for payment and the text never comes through to my phone. Absolutely f*cking calamitious.

  • ARSENAL_THERAP The Arsenal Therapy Show™ 🟥⬜️ (@ARSENAL_THERAP) reported

    Pay per view boxing and you can’t get the sound right @btsport are you refunding people for this poor quality PPV freezing , no sound, then low sound then, no crowd sound then no ring announcer . This has been shambolic ! What do you think everyone ?

  • 606Hundred Jordan Walls (@606Hundred) reported

    @bt_uk Had my internet back for 2 months since it was out for 10 days straight and my whole internet has just cut out completely again. Extremely disappointed.

  • danielworthy2 daniel worthy (@danielworthy2) reported

    @richiewoodhall wears a blindfold on @btsport - people talk about @SkySports commentators but he misses 12 good shots from one man then says the other is dominating when he throws 3-4. The other clown just goes with whatever **** Woodhall says 🙈