BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere Port, Cheshire West and Chester, England 12/20/2025 22:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Upton, Runcorn, Neston, Chester, Wallasey, Queensferry, Prenton, Widnes and Mold.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomUpton Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • DebMacc deborah (@DebMacc) reported from Prescot, England

    @ladylittler @bt_uk Have you got phone signal? X

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • geeceebee79 GB FIGHT NEWS & OPINION 🇬🇧 (@geeceebee79) reported from Hoylake, England

    Those scorecards!!! Wtf? #fightnight #btsport #WTF

  • KChampaneria1 K Champaneria (@KChampaneria1) reported from Rossett, Wales

    @VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.

  • Dezzy_Dezzy_80 Dezzy (@Dezzy_Dezzy_80) reported from Liverpool, England

    @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dan_godsall Dan Godsall (@dan_godsall) reported

    @bt_uk your automated text system is not working and I have been without internet for 3 hours and have no idea when it will be restored. Can you please help?!?

  • simon_harper Simon Harper (@simon_harper) reported

    @bt_uk Broadband down DY14. Refuses to connect.

  • JoTV17 JoTV (@JoTV17) reported

    @bt_uk When will the broadband outage in B50 area be fixed over 48 hrs now

  • turchest Richard Burdon (@turchest) reported

    @bt_uk Broadband been down for 2 days now. We currently have no security enabled at the property now due to this and you don’t have any fix time other than “Shortly” Can you do any better than that?

  • JudithWood2 Judith Wood (@JudithWood2) reported

    @bt_uk we have had no Internet or telephone since last Wednesday. Cable down. Reported. Complained to Openreach... Cut off completely in rural Norfolk. Please resolve asap

  • jaybland05 Jay Bland (@jaybland05) reported

    @bt_uk My bt sports doesn't work, hasnt done for a few months now but if i book in an engineer you get scared off with a bill if its your fault. Baring in mind, the tv has moved anywhere or been touched in 3 years.

  • FifieldSimon Simon Fifield (@FifieldSimon) reported

    @bt_uk so… 4 call centre agents, 3 separate calls and a total of 2.5 hours to do 3 simple things - renew mobile contract, negotiate broadband contract and remove a 500mb data add-on. Is that the definition of fast efficient customer service???

  • ScottishBoy23 Christopher Johnstone (@ScottishBoy23) reported

    @bt_uk im thinking of moving my broadband from fixed line service to the bt 4g broadband would i be able to use the 4g broadband for multiplayer gaming ?

  • Stewie52641362 Stewie Wells (@Stewie52641362) reported

    @bt_uk can I have some tech help with my You View box 🙏

  • RoyRoy61489077 Roy (@RoyRoy61489077) reported

    @bt_uk 2nd time in 6 months BT Wifi is down. I have to work from home & this makes it incredibly difficult. Pretty rubbish for a services that’s not only expensive but pretty slow. Just annoyed. I don’t want to go into the office tomorrow!! Help!!!!!