BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Neston, Chester, Wallasey, Queensferry, Prenton, Widnes, Mold, Birkenhead, Upton and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Neston |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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William Piercy
(@william_piercy) reported
from
Hoylake, England
@bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Steve Aspinall
(@SteveyAsp) reported
from
Queensferry, Wales
Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Matt Jones
(@mattjones41194) reported
from
Huntington, England
@bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lynette Nusbacher
(@Nusbacher) reported
@bt_uk Tuesday morning. Will I have the pleasure of a five hour time slot again? And how shall I manage the risk of an engineer who doesn't respond to phone messages? Or BT texting me that 'we'll be in touch again to let you know what time they'll get to you', but never texting?
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Ross Donoghue ⭐️⭐️ PSN: Lycandon
(@RossDonoghue) reported
@bt_uk Every time I do this, it says you’ve found a fault. Then I have to take a day off work for you to organise an open reach engineer. He then turns up and says he can’t see a problem via his tests and leaves. It’s a vicious cycle.
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SamanthaR
(@Samanth84648051) reported
@MarcAllera @EE @bt_uk Feeling extremely perturbed after viewing EE’s latest advert where Kevin Bacon is remotely shaving Tom Ellis’ face on a mountain range. EE’s claim of network coverage anywhere but yet no coverage in NN12 8PL - we have no stable WiFi connection and only 2G mobile connection! 😡
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Las Malvinas son Argentinas 🇦🇷
(@Paddy_McKeanEFC) reported
@bt_uk - I've just been on hold waiting to speak to one of your advisers only for them to hang up on me as soon as I managed to get through to them. I'm not so much disappointed as I am blinded with rage!
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Kevin Tucker
(@Ktuck_79) reported
@Bethannestagram @bt_uk That’s not on, especially if you’ve already told them! I can get help internally if nothing gets sorted, so just let me know and I’ll see if I can get someone to help
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Stitch E. Bear
(@KStitch222) reported
@Nusbacher @bt_uk @bt_global I second that. Ever since the pandemic hit, major service providers have used it as an excuse for very poor customer service. On numerous occasions, I have paid a premium price for overnight packages, through UPS and FedEx. Only to have the packages show up 3-4 days late.
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chloe
(@chloeholtt) reported
the audacity of the @bt_uk customer service rep telling me I sound ‘too young to be calling about a bill’ and asking me to confirm that I am in fact 23?! if it was my money and not my mums id certainly be taking it elsewhere, cheeky buggers
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Ross Donoghue ⭐️⭐️ PSN: Lycandon
(@RossDonoghue) reported
@bt_uk I’ve done it, it says a fault has been found. I’m not doing this merry go round again. EVERY time the open reach engineers come they plug their device in and say “we see there’s been a problem but there’s no problem at the moment…”
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Jemma Harris
(@ActisJemma) reported
@bt_uk is there a problem with internet in East Yorkshire we haven’t had any all afternoon and still nothing, my post code is YO259TE cannot get an answer, shoddy service
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LeahCowan
(@LeahMCowan) reported
@bt_uk Wifi is shocking, never works properly, can’t even watch a program without problems. What am I paying for when the service is shocking? Why is it so bad?