BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere Port, Cheshire West and Chester, England 12/27/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Bromborough, Upton, Runcorn, Neston, Chester, Wallasey, Queensferry, Prenton and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomBromborough Phone
United KingdomLiverpool Internet
United KingdomUpton Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • KChampaneria1 K Champaneria (@KChampaneria1) reported from Rossett, Wales

    @VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.

  • geeceebee79 GB FIGHT NEWS & OPINION 🇬🇧 (@geeceebee79) reported from Hoylake, England

    Those scorecards!!! Wtf? #fightnight #btsport #WTF

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Blackthorncox Martyn Cox (@Blackthorncox) reported

    @bt_uk Please can you help us. After 2 fibre lines, 2 visits from engineers, 2 routers, lots of calls to you, we still have no phone. We are now getting very fed up with your advanced digital phone, it doesnt talk to the hub (s). Its now getting ridiculous.

  • BulbousGutt Owen Fitzgerald 🇺🇦 (@BulbousGutt) reported

    @OlanParkinson @EE @bt_uk That's crap. It's bad here too in another way. Since the left of the eviction ban many people have become homeless.

  • ProjAccount Alex (@ProjAccount) reported

    @bt_uk why spend millions of ££££ to attract new customer, then fail to look after your existing ones? This is marketing 101. Ah well contract up on 21st I guess I'll say goodbye!

  • daver888 Dave Roberts (@daver888) reported

    @bt_uk Hi Nicola, thanks for the quick reply. Unfortunately, the loyalty team say they can do nothing. The official party line is as a loyal current customer in contract you have to pay 56% more than a new customer and there nothing they can do about it.

  • cl6rkee clarkee. (@cl6rkee) reported from Prenton, England

    And while I’m moaning, @bt_uk broadband is dogshit. 10 years with @SkyUK and not one issue. 6 weeks of poor or no connection with BT since it was installed.

  • DiamondDave73 Dave Doran (@DiamondDave73) reported

    @bt_uk Hi Aideen. My broadband is up & running now thanks. It was a while before it was working. I followed the link to see if there are problems in the area and it was stating everything was fine. Might want to check that. 👍

  • ProjAccount Alex (@ProjAccount) reported

    @bt_uk The advisor pick the package? And here I thought that was the job of the customer to pick a package suited to their needs! Who knew! In seriousness, the advisor was adamant I need a landline phone in order to have broadband. 1/2

  • seafoodreview Food From The Sea (@seafoodreview) reported

    In the past 4 months, I’ve ordered #broadband 3 times ( twice from @bt_uk & once from @TalkTalk ). 3 times @WeAreOpenreach have cancelled it & walked away. Why do I have to put up with this crap ?

  • Tommytugboat404 Mark (@Tommytugboat404) reported

    Enough people warned me not to renew my broadband with @bt_uk, but I thought I knew best. They turned up today to install my new service, which they can’t get to work. But they have gone ahead and stopped my old service so no internet until Tuesday at the earliest. Ffs 😡

  • MCarvill180 Martin Carvill.. Zangpo 🎯 ॐ🧘‍♂️ (@MCarvill180) reported

    @bt_uk worst of all time. My 83 year old dad without Telephone or Broadband for 3 feckin weeks. Left without fibre working, Twice they never showed up, Sat in all day today, no show again . Complete shambles.