BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Wallasey, Birkenhead, Frodsham, St Helens, Chester, Liverpool, Runcorn, Queensferry, Buckley, Mold and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Wallasey |
TV | |
| Birkenhead |
||
| Frodsham |
Internet | |
| St Helens |
Internet | |
| Chester |
||
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
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Mike Gibbons
(@Gibbo28) reported
from
Prescot, England
@WatchedToffee @btsport He truly is awful isn’t he.
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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Chloe Pitchford Music
(@c_pitchford) reported
from
Liverpool, England
@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Keith
(@keithrumpire) reported
from
Chester, England
@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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Jake Adamson
(@jakeadamson99) reported
from
Ellesmere Port, England
Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
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Matthew Burrow
(@matt_burrow) reported
from
Frodsham, England
@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
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W
(@tweetJumpy) reported
from
Birkenhead, England
@Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.
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Dianne Coughlin
(@ChickiD) reported
from
Birkenhead, England
Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴
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Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk Great. An ongoing problem that won’t be fixed until 8:45pm. Absolutely shite service as per usual. Will be getting a switch sorted this week to sky internet.
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Chester, England
Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
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Mike Kivi
(@mikekivi) reported
from
Garston, England
@bt_uk can you offer a better service for Broadband than Sky?
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Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service
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alan cartwright
(@bencartwright69) reported
from
Helsby, England
@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Woodgate
(@AdamMWoodgate) reported
@bt_uk - when are you going to do something about #SCAM phone calls pretending to be BT saying "someone is using your internet, so we are going to have to suspend your service?"
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Peter Maggs
(@PeterMaggs5) reported
@bt_uk Formal complaint raised on 13 March. Multiple confirmations via Twitter that I was given incorrect information—as of today, no action on complaint. What do I have to do to get something done?
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Mark Loveridge
(@markloveridge) reported
@bt_uk My parents internet and phone lines have been down for a week. They have no mobile reception at home and you cannot give a date to fix other than weeks or months? Do you think this is acceptable?
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B.S.B. (Sound) Ltd
(@BSBSoundLtd) reported
@bt_uk Business - 01630652454 Have had a number of problems recently... keep losing the phone line but the broadband keeps working.
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Kerrie
(@kerrieh12) reported
@bt_uk 29th March... *Apparently* 2 days holiday I've wasted off work now, @OpenreachHelp haven't even text to confirm appt on 29/3. If no-one shows or open reach cancel 29th, I will move everything to Sky.
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ScopeViews
(@scope_views) reported
@VodafoneUK What’s the point? I’ve been at war with you for 2 years. You’re never going to provide me with a decent service. But when I can get Starlink it’s goodbye to fixed BB forever @bt_uk #BK
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mood
(@000mood000) reported
@bt_uk Annel you’re gonna have to help me here what does BT stand for
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Mark Loveridge
(@markloveridge) reported
@bt_uk my parents have their internet and phone down with no mobile signal and could take weeks or months? Not really acceptable?
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Guy Clifton Watson
(@guycwatson67) reported
@bt_uk I have had no internet or landline for 10 days now in Bristol BS9 ... Sky have advise me ments a BT Openreach outage... no one seems to be able@to tel me what this problem is and when it will be fixed? Please can someone help. It’s totally unacceptable
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Simon Miller
(@simonfgmiller) reported
@bt_uk Yes, but it’s not fixed - that’s the problem. You guys do your best, as do the call centre folk, we’ve had repeat visits from Openreach engineers - but the problem is never solved.