BT (British Telecom) outages and service status in Ellesmere Port, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Ellesmere Port, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ellesmere Port, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wallasey, Wirral, and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Total Blackout | 9 days ago |
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Liverpool
|
Internet | 18 days ago |
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Wallasey
|
Internet | 20 days ago |
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Liverpool
|
Total Blackout | 30 days ago |
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Liverpool
|
Total Blackout | 1 month ago |
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Liverpool
|
Internet | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Sharon Fisher (@SharonFisher6) reported from Birkenhead, England@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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Chris (@chriscol6765) reported from Garston, England@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
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Brilliant Tours (@brilliant_tours) reported from Liverpool, England@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
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Teresa (@_ladyfairfax) reported from Tarvin, England@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Steve Aspinall (@SteveyAsp) reported from Queensferry, WalesAnyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t
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Trevor P Malco (@trevor_p_malco) reported from Wallasey, EnglandSteve McManaman is truly awful #btsport
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Gary CPOS (@Garycpos) reported from Liverpool, England@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Mike Halton (@mch2010uk) reported from St Helens, England@bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.
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Jesus Pablo (@amijesuspablo) reported from Liverpool, EnglandMad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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helen parker (@helly_welly_woo) reported from Garston, England@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
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Lisa Brown (@lisamarieb2010) reported from Runcorn, England@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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clarkee. (@cl6rkee) reported from Prenton, EnglandAnd while I’m moaning, @bt_uk broadband is dogshit. 10 years with @SkyUK and not one issue. 6 weeks of poor or no connection with BT since it was installed.
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, EnglandHi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Peter Scrivener (@peter_scrivener) reported from Hoylake, England@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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grace hooper (@messalinahooper) reportedSpent an hour with a really gentle lady from @bt_uk got the comp network set up and now can't watch any tv, at all. Not anything! Outstanding!. Your colleague was lovely though
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alex (@Alex_CK2) reported@BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.
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duncan (@mongrelcelt) reported@TupperwareNFT @bt_uk Problem is both sides claim innocence. But onus is on BT to prove they made the request (community fibre can't prove an absence of something). It'll take an ombudsman to demand evidence from BT, so they've forced my hand. So pathetic for a massive corp to hide behind call centre
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Michael E (@Michael35427696) reported@bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?
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pete replica (@petereplica) reported@bt_uk Cut off my phone and net 1 week ago, instead of an upgrade. Got net back this week. Now I don't have a phone no. I can get no response from BT now. Customer of 50 years. Treated like filth. B'band speed 1/2 what is promised. Really appalling treatment.
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shullup it worked out (@ClarkeDdmthe1st) reportedShock @bt_uk has another outage after saying they fixed the issue… I need recommendations for another provider because this contract is getting terminated.
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R B (@RLBD1920) reported@bt_uk I commute earlier and later than that. If the website just worked then I wouldn’t have this issue
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Peter Old (@HamPeasyStottie) reported@bt_uk I have phoned twice but the issue is still unresolved. I still can't log in
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Justine Clement (@JustClembo) reported@bt_uk you made my 84yr old parents wait 2wks for an engineer to install WiFi & when he came he told them he couldn’t help & they needed super fast broadband & left. Over the phone you then said ‘there’s none in your area, what a mess we’ve made’ & now it’s another 2wks to wait.
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James Ferguson 🏴 🇮🇹 (@LucioFulciFan) reported@bt_uk I would like to discuss a small issue with my bill.