BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere Port, Cheshire West and Chester, England 12/26/2025 21:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Bromborough, Upton, Runcorn, Neston, Chester, Wallasey, Queensferry, Prenton, Widnes and Mold.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomBromborough Phone
United KingdomLiverpool Internet
United KingdomUpton Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Natalie3799 Natalie Russell (@Natalie3799) reported

    @bt_uk You say you’ve been in touch with Paige M’s manager. Waited all day, guess what...No call. Got hold of Liverpool office at 1.30, promised a call back off Pete or Joe, managers...guess what...No call back. Appalling customer service and no one at BT cares!!!

  • the_insolents Cossack_Fonseca (@the_insolents) reported

    @bt_uk, after risking the lives of my family because I can hardly work from home, I receive a letter, with an option to pay £20k to fix it... Just ‘**** you’! You were privatised for the public good, what happened to that? And I notice your CEO isn’t on Twitter.

  • WendyLynDavies Wendy Davies (@WendyLynDavies) reported

    @RhysRobertLewis @bt_uk @plusnethelp Nathan's had the same problem. They've supposed to have come out three times, waited in and nobody came 😡😡😡

  • KatieBloomfiel8 Katie Bloomfield (@KatieBloomfiel8) reported

    @bt_uk I've had two technicians out to where I live in Poynings in the past and nothing has been sorted. Phone line and Internet both down constantly. Its beyond a joke. Please do something.

  • rube Rube ★☆☆☆☆ (@rube) reported

    @bt_uk I'll need to take it up with my account holder, @TalkTalk , but it might be helpful to remind engineers that it's bad form to run up customers' costs unnecessarily

  • ComXcomics Eddie Deighton (@ComXcomics) reported

    @Toyhorn_ Totally agree. I still have a complaint open with @bt_uk and no-one has followed up from an issue I've had since November 5th. Shocking customer support/service, despite what they think they're offering.

  • wendyide Wendy Ide (@wendyide) reported

    @bt_uk Your support staff member just hung up during a call! We’re on BT halo but have drop outs continuously. Please sort it out or refund the exorbitant amount we are paying you.

  • nutmegnige Nigel (@nutmegnige) reported

    @btbusinesscare Well, @btbusinesscare despite all my complaining & your promises, you **** it up again! I was told I would get a phone call update today, but hey I didn’t! How do I cancel my order? This incompetence is unbelievable, i shall be looking to withdraw all my services.

  • evecong 江伊芙 (@evecong) reported

    @bt_uk That is not the case whatsoever. I had an arranged call scheduled for callback by a manager regarding my complaint, no one called me. And that was before any tweet was made. Please go into the previous dm’s.

  • Amy_chels Amy Richardson (@Amy_chels) reported

    @bt_uk WiFi down & engineers refusing to enter the house due to tier 4. When asked what to do was told “we will be able to fix it when COVID is over”. Unacceptably poor service at a time when everyone is relying on WiFi. What are you going to do?