BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere Port, Cheshire West and Chester, England 02/12/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Buckley, Mold, Prenton, Chester, Birkenhead, Runcorn, Bromborough and Upton.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomBuckley Internet
United KingdomLiverpool Internet
United KingdomMold Internet
United KingdomPrenton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • helly_welly_woo helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • keithrumpire Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

  • jakeadamson99 Jake Adamson (@jakeadamson99) reported from Ellesmere Port, England

    Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • geeceebee79 GB FIGHT NEWS & OPINION 🇬🇧 (@geeceebee79) reported from Hoylake, England

    Those scorecards!!! Wtf? #fightnight #btsport #WTF

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexanderCEvans Alexander Evans (@AlexanderCEvans) reported

    🚨 Can everyone please report @clairelauras account as hacked? Someone has hacked her @bt_uk email and then got into her Twitter, and changed her 2FA settings inside it to lock her out. No reply and no help from @TwitterSupport

  • country_logs Svetlana Gretton 💙🇺🇦 (@country_logs) reported

    Hi @bt_uk How come we, as your loyal customers for 50 years (!!!), have landline down 2nd time in 18 months? The previous episode lasted for over a months and the current one is not going to be fixed for 5 days? nice little story for a newspaper....

  • scottishchee Scottishchee (@scottishchee) reported

    @bt_uk the service checker said there was no issues, so i reported the issue, and now the service is back on, but i wish the engineers would post any exchange work on the bt service status website

  • GreenSteveHayes Steve Hayes 🇺🇦💙💛 (@GreenSteveHayes) reported

    @bt_uk Crap service @BT_UK. If ppl on BT are not on the internet but paying landline fees it seem they are stuffed if they get a fault.

  • Natalieshill Natalie (@Natalieshill) reported

    @bt_uk my Nans landline has gone down, she asked a friend to report the fault for her and you won’t accept the report!! How is she supposed to call you when she can’t phone out? She’s 80yo and needs her phone. Pls can someone help?

  • MINDTH3G4P Scotty 门罗 (@MINDTH3G4P) reported

    @bt_uk Hello, over the last couple of days my router keeps dropping connection. I did the troubleshooter, but never detects a fault. Rather annoying and seems to be rather difficult to log a fault.

  • samnickerson Sam Nickerson #GTTO (@samnickerson) reported

    @bt_uk Engineer arrived. Said signal into box was fine. Still very slow download and upload. Changed the channel. Said to keep an eye on it for 48 hours and if no improvement phone up [again]. Currently no improvement.

  • scottishchee Scottishchee (@scottishchee) reported

    @bt_uk my internet has just stopped working, the hub is saying there is no service in my area and as my phone line is now digital I have no way of contacting bt you except on twitter

  • MINDTH3G4P Scotty 门罗 (@MINDTH3G4P) reported

    @bt_uk Hello yes, goes between purple and orange. Managed to get the diagnostics done and it’s detected a fault. Hopefully engineer visit next week will resolve the issue.

  • GreenSteveHayes Steve Hayes 🇺🇦💙💛 (@GreenSteveHayes) reported

    @bt_uk No, I have sent a DM with info but no customer contact as promised by text. 99% certain problem in cab.