BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Queensferry, Buckley, Mold, Prenton, Chester, Birkenhead, Bromborough and Upton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
-
Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper
-
Jake Adamson
(@jakeadamson99) reported
from
Ellesmere Port, England
Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
-
Mike Gibbons
(@Gibbo28) reported
from
Prescot, England
@WatchedToffee @btsport He truly is awful isn’t he.
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
-
alan cartwright
(@bencartwright69) reported
from
Helsby, England
@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
-
helen parker
(@helly_welly_woo) reported
from
Garston, England
@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
-
Alridge Prior
(@redams66) reported
from
Liverpool, England
@DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻
-
Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
-
Keith
(@keithrumpire) reported
from
Chester, England
@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
-
Andi Jarvis
(@andijarvis) reported
from
Liverpool, England
Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.
-
Ged McCann
(@GMcC74) reported
from
Widnes, England
@btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad
-
Chloe Pitchford Music
(@c_pitchford) reported
from
Liverpool, England
@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
-
Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
-
Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk Great. An ongoing problem that won’t be fixed until 8:45pm. Absolutely shite service as per usual. Will be getting a switch sorted this week to sky internet.
-
Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
-
GB FIGHT NEWS & OPINION 🇬🇧
(@geeceebee79) reported
from
Hoylake, England
Those scorecards!!! Wtf? #fightnight #btsport #WTF
-
Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Laura
(@Laura60400406) reported
@bt_uk our internet drops in and out all day, every day, you’ve sent 2 engineers who have confirmed you have mis sold us the package as the cabling in our street cannot provide the service you have sold us and continue to charge us for each month…..
-
Mark Mowbray
(@MarkMowbrayNE) reported
@bt_uk Well @bt_uk is living up to its reputation today I've sat in all day waiting for an @OpenreachHelp engineer to call to fix my fault and no body has turned up. I have never dealt with such incompetent companies. Yet another holiday from work wasted thanks BT.
-
MC
(@The_Real_MarkC) reported
@bt_uk Hi there, I have the digital voice product bundled with my BT Fibre 900 service. Is there a way to disable voicemail from answering the phone? Thank you.
-
Ben Harris
(@Ben_Harris91) reported
The customer service rep i spoke to at @bt_uk response when i explained my grandmother is 84 and reliant on her landline was 'Go to Tesco and buy her a pay as you go phone'. Not sure how they justify the stupidly high bill if that's their response to their faults.
-
Vicki 👩🏻 & Pearl 🐶🐾
(@kojecat) reported
@bt_uk The app says NO but an engineer is over the road and said that there is issues with gfast cabinet
-
daniel webber
(@danielw29855858) reported
BT what a shower of s**t, been with them 3 years, moving house, all they can offer is half the speed at same price, to get out is £120, now can't even extend my service for 7 days, asked to be called by manager, no response in 2 weeks!! @bt_uk
-
Vicki 👩🏻 & Pearl 🐶🐾
(@kojecat) reported
@bt_uk we have no internet (Gfast) can you help get an engineer please
-
E. J. Gill😷💙
(@suzycoos) reported
@Jonathan_MBanks @bt_uk @TalkTalk By fairish I mean no signal downstairs have to go upstairs but hey that's better than landline etc
-
SkipsNBins
(@D1sp0sabl5H5r0) reported
@bt_uk I’m asking for a universal solution for your customers, not your customer services to try and sell me more tv packages I either don’t want, or currently cannot use. 1m people are affected by the #Bilsdale transmitter fire, including all of your YouView users in N Yorks and the NE
-
Bill Out
(@BDogLad12HW) reported
@bt_uk I’ve been trying to contact for hours, trying to set up a my bt account having problems all day , can’t get through to residential, live chat don’t offer any help, WHAT CAN I do