BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere Port, Cheshire West and Chester, England 12/11/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Neston, Chester, Wallasey, Queensferry, Prenton, Widnes, Mold, Birkenhead, Upton and St Helens.

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City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomNeston Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • FinNoggin Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • william_piercy William Piercy (@william_piercy) reported from Hoylake, England

    @bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chr15h3nr13 Chris (@chr15h3nr13) reported

    @bt_uk over a week since ‘activation day’ and still no broadband. Still no reply to the lodged complaint. Reported faults are marked as ‘fixed’. They are not. And today I’ve been billed for a service you are not providing. Unacceptable

  • faristhowfeek F A R 1 5 (@faristhowfeek) reported from Royal Leamington Spa, England

    @bt_uk If then stop your bullish advertising and promises to your customers. I will never buy anything from BT.

  • CassioRoad Cassio Road (@CassioRoad) reported

    @btsport Your football coverage is so bad - your commentators are terrible - your presenters are useless - and your pundits can't even talk properly

  • rees_sim Simon Rees 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@rees_sim) reported

    Some people are paying good money to watch @btsport (not me) but they persist in forcing this terrible female commentator upon us. BT seems to have forgotten that it's the customer that decides what they want, not some woke executive at BT Sport. They have lost the plot.

  • sjdhatters I Make Stuff Up On Tw*tter (@sjdhatters) reported

    Some interviewer on @btsport just asked @_DeclanRice if the sending off changed the gameplan at all? **** my life. Please get people to do the interviews who understand football #FRAWHU

  • iaminu i-am-in-u (@iaminu) reported

    @yfadeleke @btsport In a football group, I commented about how biased a lot of these commentators from England are and would love to watch a match with English teams but commentated by ppl from other parts of Europe speaking English. The bias is damn too much and blatant.

  • PaulGreenTPB Paul Green. (@PaulGreenTPB) reported

    When will big companies start to train customer service employees to read / listen what customers say, or give them the knowledge to do something other then go off a script. Wasted time talking to @bt_uk for example about a order they raised which means I have to do nothing 🙃

  • bertholddirke Berthold Dirke (@bertholddirke) reported

    @MadridXtra @lequipe BTSport support City Marca favours Real Madrid Le Parisien favours PSG Imagine my shock, every newspaper or media is biased towards their own countries

  • bluenosewrx John Lundstram Loyal (@bluenosewrx) reported

    Just a small point on last night, Stephen Craigan should never be allowed near a Rangers game ever again, utter crap from him throughout the game, just anti Rangers the whole time, makes depressing listening to be honest @btsport @btsportfootball

  • jmlp1973 Juan Manuel (@jmlp1973) reported

    @bt_uk I have been trying to leave Virgin twice BT and Sky all off them stopped because my phone socket does not give any line, however, nobody can fix it, therefore stuck with Virgin even if I don't want to