BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere Port, Cheshire West and Chester, England 01/20/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Birkenhead, Runcorn, Chester, Bromborough, Upton and Neston.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomBirkenhead Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • KChampaneria1 K Champaneria (@KChampaneria1) reported from Rossett, Wales

    @VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • geeceebee79 GB FIGHT NEWS & OPINION 🇬🇧 (@geeceebee79) reported from Hoylake, England

    Those scorecards!!! Wtf? #fightnight #btsport #WTF

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GrantMorris1968 Grant Morris 💙 (@GrantMorris1968) reported

    @bt_uk appalling customer service. Currently been on hold for 37 minutes. Any wonder why I’m leaving ( well trying to)

  • lady_sami0 Sami (@lady_sami0) reported

    @bt_uk broadband still down had no internet for over 24 hours. I’m getting fed up now when will this be fixed?? SE20 BROMLEY

  • InYaFace_Jim Jamie Bennett-Smith (@InYaFace_Jim) reported

    @bt_uk A great way to treat your LOYAL customers.. Who by the way get no benefit from renewing contract..! No intent of providing full fibre. Or a date for availability in area.

  • discworldjo Jo (@discworldjo) reported

    @Fandangofumbler @bt_uk I must agree, I've been without broadband since 24 Oct. Registered complaint, 1hr 55mins on the phone, very nice advsor but still no broadband. Promised call back next day, nothing. Text with another promised call back nothing. What's going on BT? I can only assume nothing.

  • lovepeterlove Peter Love (@lovepeterlove) reported

    @bt_uk what is the actual problem pls?

  • jules878 Julia Palmer (@jules878) reported from Edinburgh, Scotland

    Edinburgh calling! Is @bt_uk Internet down?

  • NoLookFirmino9 Andrej (@NoLookFirmino9) reported

    @bt_uk But Because Ive been a customer for 6 years I get the privilege to pay £44 a month? Great @bt_uk

  • Orla08833404 Orla (@Orla08833404) reported

    @bt_uk fix your TV guide - it seems missed the memo about the clocks going back!

  • Mark_Hatten Mark (@Mark_Hatten) reported

    @bt_uk Hi Steph I don't have any buffering issues now Just for a period abt 3.30 pm for half an hour It is frustrating as you understand

  • stephenrcardiff cardiffbhoy (@stephenrcardiff) reported

    Can anyone at @bt_uk tell me why I can get a better deal as a new customer than one who has had your service for 5 years? Do I need to go somewhere else?