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BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Ellesmere Port, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Birkenhead, Liverpool, Wallasey, St Helens, Widnes, Frodsham, Runcorn, Queensferry, and Buckley.

CityProblem TypeReport Time
Chester Phone 1 day ago
Birkenhead Phone 4 days ago
Liverpool Internet 5 days ago
Liverpool Total Blackout 13 days ago
Liverpool Internet 15 days ago
Liverpool Internet 15 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • lisamarieb2010
    Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • MichelleDaltry
    Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • AndrewScouse
    brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • JohnMc_91
    John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • Garycpos
    Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • theguywhosaw1
    Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • Harkness7
    Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • trevor_p_malco
    Trevor P Malco (@trevor_p_malco) reported from Wallasey, England

    Steve McManaman is truly awful #btsport

  • redwitterer
    Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • RickVNasties
    Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • MattHellen
    matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • TonyHT
    Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • Gfunk_in3D
    Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • theguywhosaw1
    Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • SharonFisher6
    Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • TonyHT
    Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

  • joanreece
    jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • Pedder_YT
    Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jaykulina85
    KULINA (@jaykulina85) reported

    @TheAnfieldTalk Disgusting that this fixture has been rearranged before the first game at the Bridge was cancelled due to the Queen’s death. @btsport needs to **** off with their early kick off times. Take McManaman with you too

  • WeebleHow
    Deborah Howard (@WeebleHow) reported

    @bt_uk does BT have a complaints team who actually contact people. I cancelled my BT one for being charged for something I’ve never used/asked for. that complaint was closed with no contact just a generic email. I reopened the complaint, still waiting for contact. Not impressed

  • GBGoodwin
    Geoff Goodwin (@GBGoodwin) reported

    You'll have to trust me when I say I have better things to do than call @bt_uk every week to fix the internet I pay £37 a month for. We need public internet infrastructure and services for all. The private sector is not up to the task. @UKLabour @jeremycorbyn

  • BroughtToBook
    Ruth...Running on Empty (@BroughtToBook) reported

    Anyone in North Kent having BT Internet issues? (No service on full fibre) @bt_uk

  • challi1545
    Stephen chall (@challi1545) reported

    @bt_uk @Ofcom I'd urge anyone to avoid BT at all costs. Worst customer service ever experienced and terrible behaviour when trying to leave. Clearly says a change in circumstances voids any contract yet moving home BT seem to think holds me to contract. Unfortunately not

  • schomike72
    M i k e (@schomike72) reported

    @bt_uk I’ve done all that, it’s getting to the point where I actually want to cancel my BT service’s. I know the calls aren’t your fault

  • Ms_Cherry_B
    🇬🇩 Elle-Ay 💕 (@Ms_Cherry_B) reported

    @bt_uk The fault I reported on 23rd OCTOBER, is still ongoing, despite 2 engineer visits. I’ve had it confirmed this evening that the problem is a “high resistance fault”. Appt booked for tomorrow. Someone better turn up & I want it fixed or I’m off this in-merry-go-round!

  • BroughtToBook
    Ruth...Running on Empty (@BroughtToBook) reported

    @bt_uk Still no service. What's the problem? I work from home. This is a major problem.

  • JonesiOnTwittah
    Gareth Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JonesiOnTwittah) reported

    @bt_uk Yeah right, you keep promising me these call backs and they never happen, why should I believe you now? You're not even keeping to your complaints procedure, this is going to look good when this inevitably goes to the ombudsman.

  • JLx7
    Jordan Louise (@JLx7) reported

    @bt_uk stayed in from 8am-6pm (because you gave me 2 slots 8-1 and 1-6) waiting to have my internet installed by someone…. Guess who has no internet and had to cancel all their evening plans…? No email or anything to apologise.. very disappointed…