BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Queensferry, Buckley, Mold, Prenton, Chester and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
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Mike Gibbons
(@Gibbo28) reported
from
Prescot, England
@WatchedToffee @btsport He truly is awful isn’t he.
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Rebecca 💙
(@Miss_Boxy) reported
from
Chester, England
@bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
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Andi Jarvis
(@andijarvis) reported
from
Liverpool, England
Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.
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helen parker
(@helly_welly_woo) reported
from
Garston, England
@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
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Liz
(@LizWoodbridge) reported
from
Chester, England
@bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.
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GB FIGHT NEWS & OPINION 🇬🇧
(@geeceebee79) reported
from
Hoylake, England
Those scorecards!!! Wtf? #fightnight #btsport #WTF
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James Crossley
(@CLETUSVANDAM12) reported
from
Shotton, Wales
@bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!
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Bernard Platt
(@plattyphoto) reported
from
St Helens, England
@BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on
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Keith
(@keithrumpire) reported
from
Chester, England
@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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Ged McCann
(@GMcC74) reported
from
Widnes, England
@btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad
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Jake Adamson
(@jakeadamson99) reported
from
Ellesmere Port, England
Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
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SMA
(@SMA_FN_) reported
from
Huntington, England
Nice one @btsport no signal for the Liverpool match
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Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Reg white
(@Rockraj31) reported
from
Birkenhead, England
@bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻
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Lee 🖤💛
(@Crosby71) reported
from
Liverpool, England
I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jo
(@jojomental) reported
@bt_uk please can someone tell me how to get help, a business bill we can't find out what it's for and been on phone trying all day?
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Mark Cooper
(@cuperman007) reported
@ealexhudson @bt_uk Appears to be resolved now, someone has done a CTRL+Z on the network 🤞 @bt_uk Do you have a broadband status page?
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Beth 💙
(@Beth_Tastic) reported
@B_AmariB @bt_uk Yeah I think it’s time to start switching to get better customer service at the very least 😕 #CustomerExperience #CustomerFeedback
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Alex Elderfield
(@MrsAlexE) reported
@ealexhudson @bt_uk Same issue here. You’ve basically blocked an entire Azure service. Potentially millions of sites. Sort it out please!
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Ruby Naseem
(@NaseemRuby) reported
@btbusinesscare Our phone lines have been blocked. I have raised the complaint with the ombudsman but am keeping up to date with current bills. How can they do that??
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Jane Town
(@JaneTown23) reported
@Beth_Tastic @bt_uk Oh my shocking customer service 🙄
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Mark Cooper
(@cuperman007) reported
@ealexhudson @bt_uk @bt_uk we've got same issue. Colleagues working from home via Sky are OK, but those with BT internet are all getting err_ssl_version_or_cipher_mismatch errors for all *.azurewebsites.net URLs
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Pablo
(@pusherman83) reported
@bt_uk offer the worst customer service I’ve ever known. In the last week I’ve totalled 5 hrs of phone calls to them. Each one another lie and promise from staff. Now on hold to cancel my contract and go to sky. Absolutely shocking customer service.
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Dom Barry
(@thedombarry) reported
@FightDisciples I've binned @DAZNBoxing, won't be going back. Not a production or matching issue, the platform itself is crap and has always been compared to its competitors. For example, not providing time stamps for the fights is basic. BTSport does it and it's not hard to do.
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James
(@highrulesguide) reported
@bt_uk Thanks for your reply even if it was confirmation of the bad news