BT (British Telecom)

BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ellesmere Port, Cheshire West and Chester, England 01/26/2026 15:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Birkenhead, Runcorn, Chester, Bromborough, Upton and Neston.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • LynseyF85 Lynsey Finney (@LynseyF85) reported from St Helens, England

    @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

  • gold123win reg morris (@gold123win) reported from Neston, England

    @WeeksKimD @WB_UK Both of U at the top of @bt_uk Group knew that U had dismissed the exBT man responsible for allmy losses Yet you continued both of U to not pass this relevant information on You at BT never prosecuted him reason U didn’t want to pay me a penny compensation for a 6-7 figure loss

  • BraggKenny Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • gold123win reg morris (@gold123win) reported from Neston, England

    @lulinspector @CommonsCMS This double standard by @bt_uk Group exCEO to mislead me& lose 2 viable businesses to the man who continued to clone me after he left BT This must rate in financial terms without one claim form filled in forthe worst service ever in Neston Question willan interim payment be paid

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • keenan_v Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • AnthonyMalone_ Anthony Malone (@AnthonyMalone_) reported from Roby, England

    @btsportfootball @ChampionsLeague @btsport Vermaelen and Can were never pretenders...

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • GaryWarren99 Gary Warren (@GaryWarren99) reported from Liverpool, England

    @BTSportBoxing @btsport Never a box office fight this, if it weren’t on at 5am then maybe you’d have a case

  • gold123win reg morris (@gold123win) reported from Neston, England

    Just what didthe @bt_uk Group ex CEO Mr Gavin Patterson & Ex Director Mr Gareth Tipton who was seconded by CEO tolook intomy case know Did U ever enquire towhat level of service I should expect on 2 business lines I certainly notice avery poor #Twitter account U all knew alright

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • StickyWalnut STICKY (@StickyWalnut) reported from Chester, England

    @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

  • Paskins_tache Supersub🇿🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Paskins_tache) reported from Buckley, Wales

    @simonwxm Shit that, sort it out @btsport

  • gold123win reg morris (@gold123win) reported from Neston, England

    At no time did #BTGroup @bt_uk @OpenreachHelp & @cheshirepolice & Ellesmere Port Police @Ofcom & Ombudsman help or assist to get a conviction on this guilty man at BT who was dismissed not prosecuted over a 10 year period of misery &suffering @Rhorud09 @NestonNews @drjonesaa #GMB

  • cecilbumfluff83 Thomas Farrelly (@cecilbumfluff83) reported from Liverpool, England

    @Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal

  • gold123win reg morris (@gold123win) reported from Neston, England

    @sw1a0aa @rcolvile @CapX @EamonnIves @CPSThinkTank @cpsuk @musser_benson @WB_UK @truthsearch1957 @LBC @handyman_neil None of these people who made a judgement on me in local lodge know what it is like to have National Campaign of adverts sit down & await your new clients only to receive silence no leads not for a week or a month but years on 2 separate businesses @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Yurimulla Riccy P My G(Yurimulla)(A.Lee) (@Yurimulla) reported

    Bt wifi cutting out constantly at 2am idk if the majority of people are asleep get ur **** together @bt_uk

  • ChrisTait123 Chris Tait (@ChrisTait123) reported

    @EmmaLCook93 @bt_uk I can confirm that I am also now experiencing this problem using the BT 4G hub. Seems to be a real and consistent problem now. Please advise @bt_uk

  • HelenMaryPike #TeamNicola #TeamMeghan (@HelenMaryPike) reported

    I'm pretty sure @BTCare is just trolling me now. Two yoghurt pots and string would provide better service. And they don't sell your landline number to scams in India.

  • BigSister Big Sister🕷💙 (@BigSister) reported

    @bt_uk I really am sick of having my internet randomly interrupted during the day. Even if your operatives are working on lines somewhere, this lack of continuity is frustrating. And why do I have to keep logging into BTWifi to get me over these issues?

  • ConserveMoore Jamie Moore (@ConserveMoore) reported

    @bt_uk Hi! We’re taking on new premises which are 50 yards from our existing premises. We have an FTTP connection in the existing building, but you’re saying it is not available in this area, which it has been for years. Can you help me?

  • 1HayJay Hayley (@1HayJay) reported

    @bt_uk my WiFi keeps going on and off. How do I know if its a problem with mine or in the area

  • GAlsayyid Gee Alsayyid (@GAlsayyid) reported

    @bt_uk @BHLLL_H I have a problem, the router flashing purple checked the cable endings but seems alright, idk the landline no and I a tenant, how can I check if there is a problem in my area?

  • MainStandULTRAS PL Champ19n’s Main Stand Ultras 🌍⭐* (@MainStandULTRAS) reported

    @Jpdyson @bt_uk It’s all bollocks. Sky told me the speed is only relevant until it gets to your front door after that, not their issue? Total con this broadband biz.

  • Kev_B59 Kevin Bell (@Kev_B59) reported

    @bt_uk You tell me I get 14.03 mbps, that's poor in my view; just because it's above the minimum doesn't make it ok. You tell me I have 14 devices, I do not, maybe some of them are historic connections? You keep asking me about getting super-fast broadband but you can't supply it.

  • matth1983 Matt Hogg (@matth1983) reported

    Beware of @bt_uk. Been a customer 21 years leaving this month and they are trying to charge extortionate charges, even though I'm out of contract. Awful service, making things as difficult as possible. #dontuse@bt_uk #oldtech