BT (British Telecom) Outage Report in Ellesmere Port, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Neston, Chester, Wallasey, Queensferry, Prenton, Widnes, Mold, Birkenhead, Upton and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Neston |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chester, England
@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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Scott Davies
(@FinNoggin) reported
from
Moston, England
@bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this
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Matt Jones
(@mattjones41194) reported
from
Huntington, England
@bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Steve Aspinall
(@SteveyAsp) reported
from
Queensferry, Wales
Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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William Piercy
(@william_piercy) reported
from
Hoylake, England
@bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nadine hale
(@nadinehale22) reported
Really disappointed with @bt_uk ! Being charge £60 for installation (which the guy couldn’t do so my dad ended up doing it) and the ‘final bill’ even though we’ve cancelled in the first 14 days because it doesn’t work!! My parents will be putting a complaint!
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luke🧨
(@luketinginit) reported
@bt_uk what ******** is this ******* **** sorry excuse of a ******* internet service im been lagging FOR A WEEK STRAIGHT WITH NO ******* PAUSE ******* SELFISH ********* **** OF PROVIDER HONESTLY WHAT ********
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S Narayanan
(@SNaraya73425291) reported
@bt_uk after calling up 5 times and spending over 5 hours on the phone, I still do not have functioning TV and broadband. How much more time and effort am I expected to spend sorting this out and why is it acceptable to treat your customers like this?!
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Sana
(@LadySs) reported
@bt_uk beef to adhere to EE customer service as seriously not impressed with there customer service !!! Making me rethink do I what to be a BT customer .. engineer not due till 18 th April but failing to assist me with Wi-Fi which know they give ? Not happy
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Michelle Dymond
(@Shelbyroo1981) reported
@SNaraya73425291 @bt_uk Same is happening to me. Phoned offering an upgrade in 4 working days time, and sent equipment via Royal Mail 48hr service which RM have just told me actually aims to deliver in 2-3 working days but up to 10 working days! So that’s not gonna work is it!
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Treborapp
(@treborapp) reported
@RebelInternetUK @RebelInternetUK Hi I am currently with @bt_uk which used to be reasonably priced and good service. Now it’s neither. Could you DM me please to see if you cover my area. Happy to pay BT an early settlement fee to get rid of them.
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Sana
(@LadySs) reported
@EE @bt_uk Talia at @BTCare needs to learn customer care skills truly abysmal …
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S Narayanan
(@SNaraya73425291) reported
@bt_uk it appears that the only thing you consistently do well is providing poor customer service. Nearly 3 weeks and 5 hours on the phone to get a new router and TV box sent out and no proper apology or compensation despite being escalated to several different managers
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Adele Claire Walsh
(@AdellyClairey33) reported
@bt_uk shocking customer service today from your CS line. To be told im not classed as a welfare case unless im "plugged into a machine" just isnt acceptable. Its 2023. There is more to vulnerability than being medically dependant on a machine.
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Donna Hankinson
(@souldon) reported
@bt_uk It’s very slow after a man was messing with wire’s outside my house the other day , not for mine but for someone else 😩