BT (British Telecom) Outage Report in Neston, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Queensferry, Liverpool, Buckley, Mold, Prenton, Chester, Birkenhead, Bromborough and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Queensferry |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Buckley |
Internet | |
| Liverpool |
Internet | |
| Mold |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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matt hellen 🏴
(@MattHellen) reported
from
Buckley, Wales
@bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Helmont
(@susan_helmont) reported
from
York, England
@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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Catherine Smith
(@CatherineHSmith) reported
@bt_uk have basically washed their hands of this issue. “Good” broadband is considered to be 11Mbs. My connection is only one up from dial up? What happens to @scotgov getting everyone rurally good connection? How do my kids get their education from home with bad connection?
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Brett Barton
(@BamBamBarton) reported
@btbusinesscare still no contact from your team after your direct message last night. I was right not to hold my breath and @BTBusiness Cusomter service was dreadful as ever. Costing my business money, I’ll contact the ombudsman #badcustomerservice
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Lee White
(@beachjunkey) reported
.@bt_uk since September my internet at workshop has been faulty/nonexistent. It’s still not working. Absolute awful service. Give me a number to call as the message’AGENT’ thing is useless
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THE WALKING DAD
(@keithbwalters) reported
@BTCare we’ve recently renewed contract where you’re charging us more and now service on broadband is appalling ! Trying to get work done but failing 😡 BR3 postcode.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
I am disgusted with your service @bt_uk my mother still has NO HOME PHONE this is on-going since October, you promised to fix it when you cut her off on 23.12.20, today she is still ISOLATED #fixthis
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Catherine Smith
(@CatherineHSmith) reported
@bt_uk @OpenreachHelp @WeAreOpenreach So a minute ago while talking to customer care who fob me off again said there’s nothing that can be done. Then BT text bot tells me that there IS a fault and that engineers will be fixing it. But I find out these aren’t BT engineers but Openreach, even though I pay BT.
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tom b
(@TDBuckles84) reported
@BTCare -Hi,My Dads BTTV started today but he can only get BBC & Subscription channels,all other Freeview channels not working,95% signal strength & neighbouring flat uses same Aerial & has all channels. Tried your website for help but nothing, is there any other ways to get help
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Spike
(@tenbus_uk) reported
@bt_uk Sorry - I should have said "It's not a Wi-Fi problem it's the VDSL connection between my modem/router/hub AND WEYBRIDGE CABINET 6 that is being disconnected."
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Cheryl Rawling
(@CherryBakewell5) reported
So fed up with the shocking service of @btsport and @bt_uk how many times can I call to cancel and still be charged!!! 😡😡 #fedup #shocking #badcustomerservice