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BT (British Telecom)

BT (British Telecom) Outage Report in Neston, Cheshire West and Chester, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Neston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Neston, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Birkenhead, Liverpool, Wallasey, Queensferry, and Buckley.

CityProblem TypeReport Time
Chester Phone 8 hours ago
Birkenhead Phone 3 days ago
Liverpool Internet 4 days ago
Liverpool Total Blackout 12 days ago
Liverpool Internet 14 days ago
Liverpool Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • redwitterer
    Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • StetheH
    Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • MichelleDaltry
    Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • moshirisboys
    F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • Margymoo
    This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have

  • MattHellen
    matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • StetheH
    Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • BeerGuzzler1878
    BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • Garycpos
    Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • AndrewScouse
    brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • NiccyRich
    Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • SharonFisher6
    Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • steve_goulden
    Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • trevor_p_malco
    Trevor P Malco (@trevor_p_malco) reported from Wallasey, England

    Steve McManaman is truly awful #btsport

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • BoundinForward
    BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • RickVNasties
    Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • joanreece
    jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • Kjones1892
    Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mrjossi_b
    Jossi (@mrjossi_b) reported

    Why do @TalkTalk @bt_uk & many firms persist with having a "Customer Services" team in India,Philippines & other Far East countries when they can't understand an English dialect & we struggle with theirs! Stop being cheap with your customers and #KeepitintheUK #DontUnderstand

  • jeanturner1812
    jean turner (@jeanturner1812) reported

    @bt_uk we’re still waiting on our new hub that was promised twice over the past 3 weeks. To be lied to once is bad enough, but twice? We’re paying for a service that is practically non-existent.

  • MerryGoGirl
    MerryGoGirl (@MerryGoGirl) reported

    @WolfSkullJack @bt_uk Wow what a total spit in the eye. I would demand to cancel my contract so I can sign up with someone who doesn't treat you with such contempt.

  • rpetal27
    Rena Patel (@rpetal27) reported

    @bt_uk A note to say thanks to Liam in your Exec Customer Support team who has taken on my case / fault to resolve.

  • PaulAbbandonato
    Paul Abbandonato (@PaulAbbandonato) reported

    @PEBradbury @btsport They’re hardly going to say that as commercial partners are they Pete? Be nice though if it wasn’t so damn expensive to pay for sport on Sky and BT as consumers.

  • EdwardNiger
    Edward Niger (@EdwardNiger) reported

    @ViewOfTheKop_ @SkySports @btsport Never going to happen, as they don't give two sh*ts about fans either.

  • D4rren_1
    Darren (@D4rren_1) reported

    @bt_uk They will be coming tomorrow i just hope they come to the house because my concern is there may be an issue with the box.

  • tweets_marks
    Mark's Tweets (@tweets_marks) reported

    @bt_uk @xboxuk BT customer here, already have Game Pass Ultimate through Microsoft. Is there any advantage in going through BT?

  • _HenloLizer_
    lizer 🦧 (@_HenloLizer_) reported

    .@bt_uk **** off terrible company. Sends workers to dig up the landline with no notice to us whatsoever then the workers just leave. Leaving us with no internet until they return. Dog **** company

  • Eric_The_Toffee
    Eric 🏊‍♀️🚲🏃‍♂️ (@Eric_The_Toffee) reported

    I expect there’ll be a mass exodus of subscribers leaving the likes of @btsport & @SkySports because they’ve been part of the problem for years and they’ll continue to refer these scabs as the ‘big 6’ and they’ll continue to blow smoke up their arses, NOTHING WILL CHANGE