BT (British Telecom) Outage Report in Neston, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wallasey, Birkenhead, Chester, Queensferry, Buckley, Mold and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wallasey |
TV | |
| Birkenhead |
||
| Chester |
||
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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W
(@tweetJumpy) reported
from
Birkenhead, England
@Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.
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Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Dianne Coughlin
(@ChickiD) reported
from
Birkenhead, England
Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴
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Jake Adamson
(@jakeadamson99) reported
from
Ellesmere Port, England
Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
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Niccy Rich 🏴🇰🇳
(@NiccyRich) reported
from
Liverpool, England
@btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
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Mike Kivi
(@mikekivi) reported
from
Garston, England
@bt_uk can you offer a better service for Broadband than Sky?
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Mike Gibbons
(@Gibbo28) reported
from
Prescot, England
@WatchedToffee @btsport He truly is awful isn’t he.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Chester, England
Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
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Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk Great. An ongoing problem that won’t be fixed until 8:45pm. Absolutely shite service as per usual. Will be getting a switch sorted this week to sky internet.
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Chloe Pitchford Music
(@c_pitchford) reported
from
Liverpool, England
@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach
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Keith
(@keithrumpire) reported
from
Chester, England
@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@bt_uk My Internet is shocking! And this is after you sent me an email to say it's not working properly after an engineer was out!?! 😡Can you please advise?
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Dave Merritt
(@dave_merritt) reported
@bt_uk This is amazing @bt_uk Just had an email telling me it now won't be until FEBRUARY 28TH that the broadband will be installed. That will be 116 days since the initial order. Incredible "service".
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Amelia
(@acmaerldiya) reported
from
Warrington, England
@bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.
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Jodie
(@Jodie43514729) reported
@bt_uk and once again our WiFi keeps cutting out 😡 will be leaving you now for sure and want at least 1 bill refunded for no service every 20 mins in a day.
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Alex
(@VOD_Alex_) reported
@bt_uk Thank you.. DM sent. I was also told on the phone that a complaint has been raised. But I have had no email confirmation. Please check
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Amaan Q
(@aq_) reported
Hi @bt_uk, I was auto-informed today my complaint has been closed, but BT have not informed me of any resolution. I have also been sent a bill for 'termination fee' which I was re-assured I wouldn't. And I still don't have broadband. So why is the complaint closed?
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Idris Yusuf Abdullahi
(@IdrisYusufAbdu3) reported
@theMadridZone @btsport Jinx doesn't work on us bro
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LDdex
(@LDdex) reported
@bt_uk As I have said. No issues. Not affecting performance. I'm pointing out that 2 functions of the app are reporting different results. So one is unreliable. So if there were issues that app wouldn't be any use as would be telling me the opposite of what Id be experiencing.
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Lawrence
(@Chemfund) reported
@bt_uk Clare, well Jaden from Kelly communications saved the issue. He advised this should have been fixed by mark back in Oct, is hearing frequently that Openreach not providing a good service. Why should Jaden apologise for poor service from Openreach?
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Kenny
(@KennyPowers2008) reported
@bt_uk Stop talking bollocks you cannot provide a stable service, in all the years I’ve used you I’ve had nothing but trouble.