BT (British Telecom) Outage Report in Neston, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Wallasey, Chester, Liverpool, Queensferry, Prenton, Mold, Birkenhead, Upton and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Wallasey |
Internet | |
| Chester |
Internet | |
| Liverpool |
||
| Liverpool |
Internet | |
| Queensferry |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Seckington
(@NSeckington) reported
@bt_uk I have a new router and I can’t get my Wi-Fi plugs put back on, don’t know how to put them back they won’t connect can you help?
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Euphrosene Labon aka Wise El
(@euphrosene) reported
Got sent a teeny weeny mini hub (not used but opened) when I had landline problems by @bt_uk who have since sent a few reminders to send it back. On My BT cannot find the 'Return my kit' they seem to think is easy to do since no returns package was included.
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Ste Clarke
(@loansharkclarke) reported
@arielhelwani I wouldn't know Ariel because the rats @btsport censored the post fight interviews. Despite us European fans staying up till after 5am and paying for that ****. Paying for ****. I'd sooner stream. Post fight interviews are every thing
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Reluctantly Political 🏴 because WTF?!
(@TwistedMelon9) reported
Struggling to pay my bills because #ToryCostOfGreedCrisis and @bt_uk decide to slap a £20 charge on my account for late payment.. I can't even afford to be poor anymore. Guess I won't have broadband anymore!
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FreeScot 🏴 🟥
(@roorooyes4) reported
@bt_uk Thanks but my time is better spent looking up what Sky has to offer. This kind of service is really unacceptable.
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MsEcky@school
(@KarenEckersall) reported
@bt_uk Good morning- yes, I’ve reported the issue and spoken to an advisor at Now (they provide the service but as you know the infrastructure is BT) who tells me BT Openreach engineers don’t work at weekend even on emergency repairs. It is an external issues so nothing we can do
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KDB
(@KDB_UK) reported
@bt_uk What is happening with service start dates on the 19th September? Will that go ahead or are they going to be pushed to an undetermined date in the future?
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Usman•#1
(@UsmanNumberOne) reported
@PaulMoorcroft_ @btsport If I have to go onto YouTube to watch the post fight interview then there’s a serious problem, @btsport
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Nick Moulsdale
(@nickmoul) reported
@bt_uk Still no digital voice signal in 90% of my house, in the parts we use, the living areas and the sleeping areas the digital voice phones are out of range. Why no repeaters or DECT signal amplifiers that work with Smart Hub 2?
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FHM
(@FionaMolyneux) reported
@bt_uk can you help me log into my account so I can see my bill and speed check etc? It’s never let me get into them. Saying nothing to show