BT (British Telecom)

BT (British Telecom) Outage Report in Neston, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Neston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Neston, Cheshire West and Chester, England 12/03/2025 10:10

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Chester, Wallasey, Queensferry, Prenton, Mold, Birkenhead and Upton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • gold123win reg morris (@gold123win) reported from Neston, England

    @VadodaraAirport I know with #BTGroup @bt_uk the most powerful & ruthless on the planet I had 2 business lines with them not one claim form ever filled in One BT employee cloned me for years dismissed never prosecuted so no compensation paid He later set up in same business Gutted @OpenreachHelp

  • gold123win reg morris (@gold123win) reported from Neston, England

    @lulinspector @CommonsCMS @NestonNews @bt_uk #PersonalCorrespondence is very important especially when in business I didn’t expect the way everything was arranged in BT. I was tobe sent to Coventry by the locals who thought it would be easy to use #Freemasory as tool to bringme down Using correspondence none ofit for years

  • StickyWalnut STICKY (@StickyWalnut) reported from Chester, England

    @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • gold123win reg morris (@gold123win) reported from Neston, England

    At no time did #BTGroup @bt_uk @OpenreachHelp & @cheshirepolice & Ellesmere Port Police @Ofcom & Ombudsman help or assist to get a conviction on this guilty man at BT who was dismissed not prosecuted over a 10 year period of misery &suffering @Rhorud09 @NestonNews @drjonesaa #GMB

  • gold123win reg morris (@gold123win) reported from Neston, England

    @sw1a0aa @rcolvile @CapX @EamonnIves @CPSThinkTank @cpsuk @musser_benson @WB_UK @truthsearch1957 @LBC @handyman_neil None of these people who made a judgement on me in local lodge know what it is like to have National Campaign of adverts sit down & await your new clients only to receive silence no leads not for a week or a month but years on 2 separate businesses @bt_uk

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • gold123win reg morris (@gold123win) reported from Neston, England

    Just what didthe @bt_uk Group ex CEO Mr Gavin Patterson & Ex Director Mr Gareth Tipton who was seconded by CEO tolook intomy case know Did U ever enquire towhat level of service I should expect on 2 business lines I certainly notice avery poor #Twitter account U all knew alright

  • BraggKenny Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • gold123win reg morris (@gold123win) reported from Neston, England

    @adamjohnsonNYC @medialens Money talks it corrupts it turns heads #Victims ofany internal Fraud know too well Inthe end powerless to act Today the #Police just haven’t the numbers to tackle whitecollar crime whichis increasing atan alarming rate Telephonic& Cyber Crime one section were @bt_uk help required

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • gold123win reg morris (@gold123win) reported from Neston, England

    @lulinspector If we are going to move down a road of #Freemasonry decides who does what were anybody decides to setup in business can be attacked by personnel in the #BTGroup @bt_uk want that business&took without paying for ads & promotion what wasn’t is yet backed up by #police for doing it

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • gold123win reg morris (@gold123win) reported from Neston, England

    @WeeksKimD @WB_UK Both of U at the top of @bt_uk Group knew that U had dismissed the exBT man responsible for allmy losses Yet you continued both of U to not pass this relevant information on You at BT never prosecuted him reason U didn’t want to pay me a penny compensation for a 6-7 figure loss

  • gold123win reg morris (@gold123win) reported from Neston, England

    @lulinspector @bt_uk I want to know whyan Open Reach Employee was living with a dismissed ex BT man less than 70 yards away who bythe way when heleft #BTGroup setup in the same business as myself proving hehad broken intomy business lines hehad assisted I pointed the weakness in security to exBT CEO

  • keenan_v Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • gold123win reg morris (@gold123win) reported from Neston, England

    @lulinspector @CommonsCMS This double standard by @bt_uk Group exCEO to mislead me& lose 2 viable businesses to the man who continued to clone me after he left BT This must rate in financial terms without one claim form filled in forthe worst service ever in Neston Question willan interim payment be paid

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • knowles_ali Alison Knowles (@knowles_ali) reported

    I understand that it will take time to reconnect, but was disappointed that this EE unit did not work. I wonder if anyone else has had the same problem. We have been relying on phone data, which is not great if you are working from home @bt_uk

  • Jomcfall97 No Offenc (@Jomcfall97) reported

    @bt_uk If I got him to get in touch with the details he has (name, address, phone no, NI no and BT account no) would he be able to cancel what he's on currently and then just set up a new account for BT Home Essentials? It's just he's 89 years old and gets pension credit

  • garethjcullen G (@garethjcullen) reported

    @bt_uk landline is down in Soho, W1. Is there any problems?

  • MichaelBates72 Michael Bates (@MichaelBates72) reported

    @bt_uk how do I start the process online to move address so that I have continued service?

  • Charlanardo Charlie (@Charlanardo) reported

    Pay god knows how much a month for @bt_uk and its problem after problem. This week’s is an apparent failure of the broadband (that works for this here tweet) and my apparent lack of subscription to Sky Sports… that I spent all day watching the cricket on?

  • DBmetalline Darron Brough (@DBmetalline) reported

    @bt_uk Why have I had to speak to 3 different departments, then put onto a texting robot service, When all I want is my ONT Box moving!!! Can I please talk to someone about this who is human!!!

  • birdiejr Holly Bird (@birdiejr) reported

    @bt_uk Do you know if there has been a recall of the monitors? A troubleshooting Google shows that this is a really common problem with the BT smart monitor. I dread to think if something happened and a parent couldn’t hear their baby in distress.

  • MichaelDJJohnso Michael Johnson (@MichaelDJJohnso) reported

    BT is down again! BT went down at June 13, 2022 at 04:15PM in Camberwell. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. bt_uk

  • BrownEyedGirlGB Trina S 💙 (@BrownEyedGirlGB) reported

    @bt_uk Took 3 advisors, 2 offshore and 1 onshore and over an hour and a half before Andrew admitted they’d been overcharged by £70 and cancellations from last month not processed correctly. How do people like my parents manage if they don’t have someone to help them who won’t give in?

  • mesherange Angela (@mesherange) reported

    @bt_uk still no working “temporary “ line and dad had a fall this morning and couldn’t call for help bus the careline. Beyond disgusted