BT (British Telecom)

BT (British Telecom) Outage Report in Neston, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Neston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Neston, Cheshire West and Chester, England 02/28/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Chester, Liverpool, Queensferry, Buckley, Mold and Prenton.

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City Problem Type Report Time
United KingdomBirkenhead E-mail
United KingdomChester E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomQueensferry Internet
United KingdomLiverpool Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jeanlucbenazet Jean-Luc Benazet (@jeanlucbenazet) reported

    @bt_uk I have a BT Halo 1 Fibre 900 package. You promise a “reliable wi-fi signal in every room” whatever that means. In my son’s bedroom, I don’t even get 1Kbps. I have to get back on 4G and switch the wifi off. How do I get the £100 back?

  • jonslinn Jon Slinn ♟ (@jonslinn) reported

    Hey @Ofcom how is it that @bt_uk are aloud to use this number for their customer service : 08456006156 Charged £3.70 for a 7 min call. I see others charged £20 and £30. Absolute ripoff.

  • WoodwardN10 Neil Woodward (@WoodwardN10) reported

    @bt_uk I was bitterly disappointed with BT when the BT engineer didn’t turn up between 1 and 6pm last Monday 14th to discuss my full Fibre installation. I then called BT where a person says, you haven’t got a new order with us and starts to proceed with prices! 🤔 #COMPLAINT

  • PatelDaku Darshak Patel (@PatelDaku) reported

    @bt_uk My provider @skyuk has provided me the details on how to deal with. And they have also checked the number and not on their Network. Which I believe you need to do as well and terminate the line before someone innocent falss prey to them. #dutyofcare

  • electricuwulu Wu (@electricuwulu) reported

    @cappodimonte @bt_uk "as though blacks have an eternal problem with whites" no one thought that from looking at this other than you

  • Xanxus67294671 Xanxus (@Xanxus67294671) reported

    @bt_uk you can read and review the complaint without removing goodwill, clearly i wouldn't be here talking on social media if things were completely resolved. Goodwill is fine with all that has taken place but since you can do the things that before your staff said BT couldn't, do it...

  • austinwillhale austin hale (@austinwillhale) reported

    @bt_uk getting online with bt is a struggle so i dont get to hate anyone online very often but my hate is focused at your terrible service and customer handling dont tell pm you because youre sorry to hear about my blah blah blah

  • Heccles94 Harry Eccles (@Heccles94) reported

    Also, how can I fail a credit check (my credit is excellent, i have just bought a house and mortgage) for the cheaper package, and then miraculously pass it for the more expensive? Not fair. @bt_uk and @EE really need to sort this out.

  • keybo83 Keyan Milanian (@keybo83) reported

    @bt_uk Hi, admittedly I've not had time to follow through on your last fix suggestion but we've had the same problems on and off for the last three days. At what point do you offer compensation for such poor connection? Thanks

  • funeralballx Jordy 🦇 (@funeralballx) reported

    Thank you @bt_uk for having one of the worst internet services ever - I am trying to work from home and I am not even getting 1mbps download right now on ethernet cable. Now I won't get paid.