BT (British Telecom)

BT (British Telecom) Outage Report in Neston, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Neston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Neston, Cheshire West and Chester, England 02/12/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Buckley, Mold, Prenton, Chester, Birkenhead, Bromborough and Upton.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomBuckley Internet
United KingdomLiverpool Internet
United KingdomMold Internet
United KingdomPrenton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • FinNoggin Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • william_piercy William Piercy (@william_piercy) reported from Hoylake, England

    @bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me

  • becsgriff Rebecca Griffiths (@becsgriff) reported from Ruthin, Wales

    @btsport any chance of answering the phone so I can cancel this is ridiculous

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • marcjon9 marc jones (@marcjon9) reported

    @bt_uk Same x2 ridiculous/ childish songs when put on wait/ often 30 mins +; ghanded from one dept to another; issues rarely solved after several days phoning up/ in m y experience/ VERY POOR SERVICE.!!!!

  • clairezxclaire ZX Claire, fondler of Spectrums🇪🇺 (@clairezxclaire) reported

    @bt_uk my broadband is mostly down, the Halo service that I pay extra for hasn't done a thing. "Unbreakable" eh, what nonsense.

  • bethsleafordx Beth Sleaford (@bethsleafordx) reported

    @bt_uk I’ve tried to contact the faults team via text and had no reply, I’m having issues with my internet

  • ChrisWhidz Chris Whiddon (@ChrisWhidz) reported

    @bt_uk Free for a few months is a poor offer in these times. Give people a stable predictable price rather than short term gimmick pricing.

  • OSgtserious OG-SGTSERIOUS (@OSgtserious) reported

    @bt_uk seriously sort out your Internet for 3 weeks it's been absolutely dog water, how can you charge people for this absolutely awful Internet!!!!!!!!!!!!!!!! IT IS ******* ****!!!!!!!!!!!!

  • GGZiiSocial GGZii (@GGZiiSocial) reported

    This @bt_uk EE Hub they provided can give me 15 up and my home internet gives me worse. A 30 Minute 6 gig file is taking 45mins to upload, normally that would be 8 hours. It's why I never do longfrom content anymore. Man I WISH I had this upload all the time.

  • scottberwick Scott (@scottberwick) reported

    @bt_uk Hi Nick - I’ve just spent over an hour on online chat (50 minutes waiting to connect) I’ve got a reference now, there’s seemingly an issue for others in the village too - but your chat agent wouldn’t acknowledge anything

  • shorleywall Alexandra Turnbull (@shorleywall) reported

    @bt_uk Hi I'm sorry but you promised a call back, you didn't complete it as agreed, when you phoned with a call back you transferred me to the hold queue. If sitting in a hold queue was a solution I would have done it. Please arrange for a helpful call back to be made.

  • marcjon9 marc jones (@marcjon9) reported

    @bt_uk royal mail are a total joke/ not reading the delivery location notes/ and the handset never turned up! still waiting to hear about goodwill compo weeks later

  • SL_Dee73 Sarah 🎭🫶🏼 (@SL_Dee73) reported

    @bt_uk any idea how long the problem in 9NB will be as I need the Wi-Fi for studying and getting my assignment in today?