BT (British Telecom)

BT (British Telecom) Outage Report in Neston, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Neston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Neston, Cheshire West and Chester, England 10/08/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Flint, Chester, Queensferry, Upton and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomFlint Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • william_piercy William Piercy (@william_piercy) reported from Hoylake, England

    @bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • becsgriff Rebecca Griffiths (@becsgriff) reported from Ruthin, Wales

    @btsport any chance of answering the phone so I can cancel this is ridiculous

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • FinNoggin Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dancooke7879 Dan cooke (@dancooke7879) reported

    @thejamester81 @bt_uk is yours not connecting at all, I'm having the same problem

  • stebolton31 stephen bolton (@stebolton31) reported

    @bt_uk hi whats going on with bt mobile my signal keeps getting disconnected my chat feature in messages also keep saying registration failed being to annoy me as it worked b4 last update and now failing

  • RaamaelM Raamael Arif Mahmood (@RaamaelM) reported

    Really frustrated with @bt_uk service. No broadband internet for last 14 days and being consistently told its 1 more day. They are saying 7 more days atleast. They said we have sent you a Halo device but no tracking. One agent says its coming while other says not sent yet? Tragic

  • emsymac21 Emma McLean (@emsymac21) reported

    @bt_uk is taking 5 days for you to fix a fault BTs standard practice? I only renewed with you 2 months & it’s honestly a joke 🥴🥴

  • HollyPearce1982 Holly Pearce (@HollyPearce1982) reported

    @bt_uk We’re a small family business trying to keep our team in work and a roof over our children’s heads and we’re having awful customer service from @BT. We’ve been without phone / broadband for nearly a month, we’re losing work and money, no one @bt_uk seems to be able to help.

  • cozzy940 Peter (@cozzy940) reported

    @bt_uk broadband been down 6 hrs now 2nd time in 2 weeks I have dm no response . Was with sky for 3 yrs previous to this never had a problem

  • simper7s1 Aaron Simper (@simper7s1) reported

    @bt_uk thought I’d go BT for new broadband - less than month in, Broadband down and they’ve booked engineer for next Weds 29th and told me “leave it might come back on sorry” . I also had to call to pay the bill after they said it was late despite giving all my details to get it

  • LarkinsCIC Rob (@LarkinsCIC) reported

    @TheRunningManZ @bt_uk @OpenreachHelp Tell them thousands of people are suffering from withdrawal because of this! We need our fix!!

  • lollujo Kevin Chapman (@lollujo) reported

    Hey @WorkTheSpace - any chance you could give @bt_uk a nudge about your broadband issues, I really fancy playing the network game tomorrow. Have you tried calling them?

  • StephenToner88 Stephen Toner (@StephenToner88) reported

    @bt_uk You tried and failed last time when I spoke to a rather abrupt and rude advisor on webchat a while back