BT (British Telecom)

BT (British Telecom) Outage Report in Neston, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Neston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Neston, Cheshire West and Chester, England 03/01/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (6%)

    Phone (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Wallasey, Birkenhead, Chester, Liverpool, Queensferry, Buckley, Mold and Prenton.

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City Problem Type Report Time
United KingdomWallasey TV
United KingdomBirkenhead E-mail
United KingdomChester E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomQueensferry Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • becsgriff Rebecca Griffiths (@becsgriff) reported from Ruthin, Wales

    @btsport any chance of answering the phone so I can cancel this is ridiculous

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BaffoMoretti Brjann diCrafforto (@BaffoMoretti) reported

    @bt_uk On various holds, short convos, transfers to another, then cuts off. What are opening hrs? More quickly, could an issue be sorted via few DM's? Long story shortened. I rang in Feb to address a mobile issue. Return to BT TV dangled as I was paying for sport & NFlx. Probs

  • dr_phil_ok Phil (@dr_phil_ok) reported

    @btbusinesscare Several hours have passed and not online yet. You cut me off in error and yet it takes 24 hours to re-instate. No one works past 6pm it seems. Business class prices. Not buisnes class service.

  • mcinnemo Moira McInnes (@mcinnemo) reported

    @bt_uk Lots of us here have had no broadband since 18.2.22 and the only communication in this time was a letter about price increases. Can you help? Got a 15 yo trying to study for his GCSEs. You sent a data hub but we have no coverage on that network.

  • charledwards4 Charl Edwards (@charledwards4) reported

    @bt_uk cut our broadband off because of an order that THEY messed up. We have been without broadband in our house for 6 days with 2 people working from home losing income - not to mention the family in Ukraine we cannot reach. 46 calls and still no sign of a solution.

  • davydstr Dave Storey (@davydstr) reported

    @bt_uk looking for some help with my tv box. Lost picture this evening and none of the on line help guides have fixed the problem.

  • TheHalfFagg adam waind (@TheHalfFagg) reported

    @bt_uk your eChat service does not work. It’s impossible to get to.

  • esthercate Esther Rutter (@esthercate) reported

    @bt_uk we have been without broadband now since 18th Feb. With two parents who work from home and two children on half term it’s been really hard. @bt_uk haven’t been able to give us a time to fix. Please help!

  • RupGeneva Rup (Fast as Funk) (@RupGeneva) reported

    @Chris66092274 @bt_uk Bloody hell fire. Does it include their own dedicated satellite constellation in low earth orbit in case the line goes down ?

  • tds_decorating affordable kitchen solutions (@tds_decorating) reported

    @Chris66092274 If @bt_uk don't listen to reason. Best thing they can do is switch to sky or something and just cancel the DD very much doubt they ate worried about there credit at there age

  • TheHalfFagg adam waind (@TheHalfFagg) reported

    @bt_uk I am trying to spend money with you. You charge to call and your eChat doesn’t work. Help me spend my money with you.