BT (British Telecom)

BT (British Telecom) Outage Report in Neston, Cheshire West and Chester, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Neston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Neston, Cheshire West and Chester, England 12/21/2025 06:25

December 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Upton, Neston, Chester, Wallasey, Queensferry, Prenton and Mold.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomUpton Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomNeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • gold123win reg morris (@gold123win) reported from Neston, England

    @lulinspector @CommonsCMS This double standard by @bt_uk Group exCEO to mislead me& lose 2 viable businesses to the man who continued to clone me after he left BT This must rate in financial terms without one claim form filled in forthe worst service ever in Neston Question willan interim payment be paid

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • gold123win reg morris (@gold123win) reported from Neston, England

    @WeeksKimD @WB_UK Both of U at the top of @bt_uk Group knew that U had dismissed the exBT man responsible for allmy losses Yet you continued both of U to not pass this relevant information on You at BT never prosecuted him reason U didn’t want to pay me a penny compensation for a 6-7 figure loss

  • AnthonyMalone_ Anthony Malone (@AnthonyMalone_) reported from Roby, England

    @btsportfootball @ChampionsLeague @btsport Vermaelen and Can were never pretenders...

  • gold123win reg morris (@gold123win) reported from Neston, England

    @VadodaraAirport I know with #BTGroup @bt_uk the most powerful & ruthless on the planet I had 2 business lines with them not one claim form ever filled in One BT employee cloned me for years dismissed never prosecuted so no compensation paid He later set up in same business Gutted @OpenreachHelp

  • keenan_v Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • StickyWalnut STICKY (@StickyWalnut) reported from Chester, England

    @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • gold123win reg morris (@gold123win) reported from Neston, England

    @sw1a0aa @rcolvile @CapX @EamonnIves @CPSThinkTank @cpsuk @musser_benson @WB_UK @truthsearch1957 @LBC @handyman_neil None of these people who made a judgement on me in local lodge know what it is like to have National Campaign of adverts sit down & await your new clients only to receive silence no leads not for a week or a month but years on 2 separate businesses @bt_uk

  • gold123win reg morris (@gold123win) reported from Neston, England

    At no time did #BTGroup @bt_uk @OpenreachHelp & @cheshirepolice & Ellesmere Port Police @Ofcom & Ombudsman help or assist to get a conviction on this guilty man at BT who was dismissed not prosecuted over a 10 year period of misery &suffering @Rhorud09 @NestonNews @drjonesaa #GMB

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • BraggKenny Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • cecilbumfluff83 Thomas Farrelly (@cecilbumfluff83) reported from Liverpool, England

    @Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • Paskins_tache Supersub🇿🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Paskins_tache) reported from Buckley, Wales

    @simonwxm Shit that, sort it out @btsport

  • GaryWarren99 Gary Warren (@GaryWarren99) reported from Liverpool, England

    @BTSportBoxing @btsport Never a box office fight this, if it weren’t on at 5am then maybe you’d have a case

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • gold123win reg morris (@gold123win) reported from Neston, England

    Just what didthe @bt_uk Group ex CEO Mr Gavin Patterson & Ex Director Mr Gareth Tipton who was seconded by CEO tolook intomy case know Did U ever enquire towhat level of service I should expect on 2 business lines I certainly notice avery poor #Twitter account U all knew alright

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • condee21 Condee (@condee21) reported

    @btsport what’s going on with your app the damn thing won’t let me login and it’s always doing this @btbusinesscare

  • ZacRace Zac (@ZacRace) reported

    @ImAllexx @bt_uk is where it's at for me... 3 years I've been with them and not had a problem once. I'd recommend them to anyone.

  • BenEbeling Ben Ebeling (@BenEbeling) reported

    @bt_uk I have and loyalty clearly means sod all to @BTCare. I don't want to leave, its case of needing to! But nothing can be done to help me!

  • Grant_Denholm Grant D (@Grant_Denholm) reported

    @bt_uk Thanks Dom. I've re-paired them but still having issues. One disc is still showing red and the other is constantly flashing blue. My signal next to my router is 110Mbps but this drops to less than 5 beside the discs which I think is just picking up from the router.

  • fockinmokybokka Trev Butler (@fockinmokybokka) reported

    @bt_uk It seems to be ok, for now. But I prefer to give it a few days before I declare the problem solved, we’ve been here before.

  • alpeshdoshi Alpesh Doshi (@alpeshdoshi) reported

    @bt_uk I was on the phone to customer service rep to try and get my broadband fixed and get compensation for a slow line. He cut me off! Is this what you call Customer Service?

  • MAVSTweets 𝙼𝚊𝚟𝚎𝚛𝚒𝚌𝚔 (@MAVSTweets) reported

    @danharvs @WeAreOpenreach @bt_uk How far from the cabinet are you?? That seems a little slow!

  • JMooters Moots (@JMooters) reported

    Serious Q ... What has happened to @BTBusiness !? Thirty years with them and now nearly three months without a resolve to a problem THEY caused!? @btbusinesscare Have you all given up? AVOID if you’re a business customer. Time to look elsewhere....Is @Vonage any good?

  • bertikusmaximus Robert Hicks (@bertikusmaximus) reported

    @bt_uk hi there. Problems with broadband in GL1 since 11am. Pretty sure it's due to @CityFibre cocking up an install. Been told it needs you guys to fix. Is this true? If so, any ideas when we'll be back up? Kinda hard to work at the moment....

  • MancStand South Stand a distant memory (@MancStand) reported

    @steviecruyff @btsport Is that savage that was booked out by Fergus because he was crap?