BT (British Telecom)

BT (British Telecom) Outage Report in Neston, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Neston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Neston, Cheshire West and Chester, England 12/16/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Neston, Chester, Wallasey, Queensferry, Prenton, Mold, Birkenhead and Upton.

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City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomNeston Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • tweetJumpy W (@tweetJumpy) reported from Birkenhead, England

    @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • trevor_p_malco Trevor P Malco (@trevor_p_malco) reported from Wallasey, England

    Steve McManaman is truly awful #btsport

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • curvyfml TJ (@curvyfml) reported

    @bt_uk is there a problem with your app? Trying to pay my bill and it gets as far as verify with my bank app and then won’t accept the verification!

  • electric_si Simon Howe (@electric_si) reported

    @bt_uk Working fine now since re-installing Apps. Strange never had that problem before. Thanks again.

  • electric_si Simon Howe (@electric_si) reported

    @bt_uk The BT App keeps loading and loading. Circle going round and round. Chrome and Edge browser I tried on my iPad are unavailable but brave browser it is fine and on my phones Samsung Browser. Never had trouble on them browsers before. Thanks

  • AmitKamlani Amit Kamlani (@AmitKamlani) reported

    @bt_uk very frustrating. My broadband connection went live 2 days ago but my Smart Hub 2 still hasn’t arrived and when I called customer service yesterday I couldn’t get a straight answer. It says dispatch delayed on track my order but for how long?!

  • polly7719 Heidi (@polly7719) reported

    @bt_uk hi I’m away with no wife and running out of data, I can’t access my account to add some on as it says the signal is not strong enough. How can I add data without WiFi?

  • LeonRenilson Leon Renilson (@LeonRenilson) reported

    @btbusinesscare @OpenreachHelp If Openreach (YOU) want to tell BT to <set the customers expectations> then Openreach are going to have to actually offer information and commit to actual dates to begin with, THATS how you set customer expectation. Then you need to meet those dates (my go live was 18 June).

  • bambibunny1983 Zoe (@bambibunny1983) reported

    @bt_uk Except when bt completely erase your home connection for no apparent reason & think its acceptable to tell me it will take 7-10 working days to maybe fix, if they feel like it

  • dankelly___ Dan Kelly (@dankelly___) reported

    @btsport if you cut to adverts during @PaddyTheBaddy walkout I’m sending you a bag of dog **** in the post

  • Caravaggio_eh CJ (@Caravaggio_eh) reported

    @Northpowergrid @Northpowergrid you’re obviously unaware of @bt_uk (& other providers) moving to Digital Voice. If the power goes out I’m now reliant on my mobile being charged and in signal 🤞🙏

  • andymoor100 Andrew Moor (@andymoor100) reported

    @bt_uk pink flashing lights on my router..any advice, we're in LS16 postcode. Any issues?