BT (British Telecom)

BT (British Telecom) Outage Report in Shotton, County of Flintshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shotton, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shotton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shotton, County of Flintshire, Wales 11/13/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shotton, County of Flintshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Liverpool, Queensferry, Prenton, Wrexham, Mold, Upton and Flint.

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City Problem Type Report Time
United KingdomChester Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomQueensferry Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Shotton, Wales

Latest outage, problems and issue reports in Shotton and nearby locations:

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • _ladyfairfax Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HardeepDhani Hardeep Dhani (@HardeepDhani) reported

    @bt_uk been without Internet since Monday can u make sure its fixed today plz!! VOL053-6357052181872 reported here. I don't know why it's taking so long to solve getting frustrating now plz help!

  • mi5ter_c mister cutts (@mi5ter_c) reported

    @bt_uk Is there a phone number where I could speak to a human direct, to help sort this out?

  • Webby12Nick The Webbs (@Webby12Nick) reported

    @bt_uk I’m trying to study from home and the broadband speed dropped significantly now it’s out completely. Is there a problem in the Lincolnshire area?

  • I_Said_______ Me (@I_Said_______) reported

    @bt_uk Hi, I have a complaint. Why can't I get subtitles on the Now app? I have BT Youview. Why don't you make subtitles available on this?

  • Harjieeee ਹਰਜ (@Harjieeee) reported

    @bt_uk how long is the internet outage going to last? It’s been a week already

  • mi5ter_c mister cutts (@mi5ter_c) reported

    @bt_uk Thank-you Lesley, unfortunately I had seen that, and via mybt there is no ability to 'Click on Settings & then Account' because your faq screen view help is from a previous website configuration. There is no setting to click on to add a new account.

  • CharlieMechea Charlie Mechea (@CharlieMechea) reported

    @bt_uk New customer signed up with BT 17 days before moving. No internet on moving day. Called & told they would have to cancel & reorder. Given a mini hub which is useless for work. Told I would be called on multiple occasions but nothing so I've had to chase. Still no internet!

  • wayneente K (@wayneente) reported

    @bt_uk I had raised a ticket for slow broadband connection on 24th June and the ticket hasn’t moved forward at all. No updates on your app. What gives?

  • Stewart_1592 Stewart Rowe (@Stewart_1592) reported

    @bt_uk Nicola it was installed and activated yesterday when the engineer was here ! It was working fine for the first 4 hours the. The los light went red. Called into customer services yesterday and they said they need to arrange an appointment for this morning.

  • fost31411 Sue Foster (@fost31411) reported

    @bt_uk never experienced such bad communication from a ........communication company. Leaving vulnerable, elderly people without a working phone line. Not everyone is mobile savvy! Avoid digital voice