BT (British Telecom) Outage Report in Wrexham, Wales
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The latest reports from users having issues in Wrexham come from postal codes LL12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Wrexham, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Wrexham and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Chester |
Total Blackout | |
| Chester |
||
| Chester |
Wi-fi | |
| Chester |
Internet | |
| Queensferry |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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SMA
(@SMA_FN_) reported
from
Huntington, England
Nice one @btsport no signal for the Liverpool match
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Emily Lloyd
(@em_____6) reported
from
Brymbo, Wales
Is anyone else having problems with there BT internet / TV today and yesterday? @bt_uk #BT #BTtrouble
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chorlton, England
We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Chester, England
Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
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Alan Kay
(@AlanKay2) reported
from
Ffrith, Wales
@unimaginative01 @btsport Awful. Really gets on my nerves
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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Liz
(@LizWoodbridge) reported
from
Chester, England
@bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.
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Keith
(@keithrumpire) reported
from
Chester, England
@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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Rebecca 💙
(@Miss_Boxy) reported
from
Chester, England
@bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Nic 👩🏻🦰 🏴
(@Nic_Nac_Ola) reported
from
Rhosllanerchrugog, Wales
.@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?
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mark williams
(@markagamax) reported
from
Chester, England
@bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!
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Steve Aspinall
(@SteveyAsp) reported
from
Queensferry, Wales
Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t
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matt hellen 🏴
(@MattHellen) reported
from
Buckley, Wales
@bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.
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James Crossley
(@CLETUSVANDAM12) reported
from
Shotton, Wales
@bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!
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Cryo_Nebula69
(@cryo_nebula) reported
from
Marchwiel, Wales
@bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down
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K Champaneria
(@KChampaneria1) reported
from
Rossett, Wales
@VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Moran
(@Lukemmmmmm) reported
@bt_uk Just been on phone to @bt_uk for 2hours....got disconnected....they not even tried calling me back after taking my mobile and landline number Awful service
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Lewis robinson
(@LewisRobboJr) reported
@btsport please start broadcasting more United games. I can’t endure any more of @GNev2 ducking off every **** decision Ole makes. 2 years in still **** and I can’t cope with it anymore.
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Jared Renshaw
(@jaredrenshaw) reported
Why would @FreeSports_TV show the NHL but half an hour behind? Either we miss the first half an hour or we watch the whole game behind real time. Poor show, but have come to expect nothing better from the @PremierSportsTV group. Hopefully @btsport pick up some more NHL games...
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Lynne H
(@hibsnibs) reported
@bt_uk another epic fail from you - broadband takeover from 18 Jan turns into 20 Jan, 22 Jan, 1 Feb, 2 Feb, now 8 Feb. And you let the lovely Lawrence take the fall. You can't support your colleagues or your customers. Please send your formal complaints process... 1/2
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Laura Draper
(@lcdraper) reported
@bt_uk very frustrating that we still have no internet! Been waiting for an engineer all day - now you can’t send one until Monday! #help
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Luke
(@LukeWorthy98) reported
@DanElliottCoach @virginmedia Don’t know! Think @bt_uk could challenge being the worst! In the room next to the router and get no wifi! And the channels on our tv are a joke! Half don’t even pick up signal!
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Craig Thomas
(@Dribsebbas) reported
@lewi0308 @bt_uk I haven't got it yet, been trying to set it up for my elderly parents , they was supposed to have it start Tuesday. 5 days on and numerous phone calls of me and lots of promises broken by them!
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Dazzler
(@lewi0308) reported
@Dribsebbas @bt_uk Not quite the customer centric approach you’d expect buddy
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Paul Vile
(@paul_vile) reported
@bt_uk I included you because TalkTalk uses openreach. Service came back within 20 minutes.
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Loveyourself Boutique
(@LoveyourselfBo2) reported
@bt_uk bt I thought u was alright like use your broadband since 2018.. few time I fell on hard times & inform you that was stuggling but you wouldn't lower package & dont even have house no & not using your service but you think it okay to put me in debt with all I got on to.