BT (British Telecom)

BT (British Telecom) Outage Report in Wrexham, Wales

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The latest reports from users having issues in Wrexham come from postal codes LL11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wrexham, Wales 03/07/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wrexham, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Wrexham, Chester, Queensferry, Buckley and Mold.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham Internet
United KingdomChester E-mail
United KingdomQueensferry Internet
United KingdomBuckley Internet
United KingdomMold Internet
United KingdomChester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • Nic_Nac_Ola Nic 👩🏻‍🦰 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nic_Nac_Ola) reported from Rhosllanerchrugog, Wales

    .@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • cryo_nebula Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • AlanKay2 Alan Kay (@AlanKay2) reported from Ffrith, Wales

    @unimaginative01 @btsport Awful. Really gets on my nerves

  • _ladyfairfax Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • KChampaneria1 K Champaneria (@KChampaneria1) reported from Rossett, Wales

    @VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • keithrumpire Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

  • em_____6 Emily Lloyd (@em_____6) reported from Brymbo, Wales

    Is anyone else having problems with there BT internet / TV today and yesterday? @bt_uk #BT #BTtrouble

  • AlanKay2 Alan Kay 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AlanKay2) reported from Ffrith, Wales

    @SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague

  • markagamax mark williams (@markagamax) reported from Chester, England

    @bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • William04150909 William Stewart (@William04150909) reported

    @BBCchrismclaug @btsport How stupid can BT sport be? One of thee most hated individuals in Scotland to present in one of their stands with another Celtic reject. Just plain stupid.

  • GaryGoodTime Гарі / Gary 🇺🇦 ☘️ (@GaryGoodTime) reported

    @Paul__Armour @BBCchrismclaug @btsport The home support

  • MFossett1 MF (@MFossett1) reported

    @glasgowcathcart @BBCchrismclaug @btsport Think Rangers might have made the right call because some of their support cannot be trusted. Just shows the type of person the club attracts these days

  • BagginsGSX1250 Baggins (@BagginsGSX1250) reported

    @BBCchrismclaug @mstewart_23 @btsport That is a helluva condemnation of their own fans. There is a poison that the club needs to address as an element of their support is nasty and out of control.

  • Mikael14203209 Mikael (@Mikael14203209) reported

    @andythephotoDr @BBCchrismclaug @btsport They'd need to shut down the bigotdome for that to happen

  • brianbyers55 Brian Byers (@brianbyers55) reported

    @bt_uk No afraid not. You offered the tablet, and to cover the cost. Why would I contact EE? I’ve already spent probably 10 hours + on the phone to BT this past 2 weeks. The problem is caused by your system error so BT need to speak with @EE to resolve and then tell me when👍

  • vikkistephenso8 vikki stephenson (@vikkistephenso8) reported

    @bt_uk Your comms and service is atrocious! I’m taking it further. One very unhappy and disappointed new customer

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • johndoc1968 john doherty (@johndoc1968) reported

    @davcar11 @BBCchrismclaug @btsport Celtic not involved in this any any way whatsoever. 0% involvement. I think it is your own prejudice that made you bring Celtic into it. Why are you so angry, why do you fall into the false equivalence trap so easily? Rangers are the issue and BTW the OF stopped in 2012.

  • mrlondon_ncb Mr London (@mrlondon_ncb) reported

    @bt_uk hi BT, my Internet has been noticeably slower these past few weeks, is there any disruption going on in N8, and if not can you look into why my speed went from ‘great’ when I just upgraded back to being ‘awful’ in the day time.