BT (British Telecom)

BT (British Telecom) Outage Report in Wrexham, Wales

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The latest reports from users having issues in Wrexham come from postal codes LL11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wrexham, Wales 11/25/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wrexham, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Queensferry, Wrexham and Mold.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester E-mail
United KingdomChester Wi-fi
United KingdomChester Internet
United KingdomQueensferry Wi-fi
United KingdomChester E-mail
United KingdomWrexham E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • AlanKay2 Alan Kay (@AlanKay2) reported from Ffrith, Wales

    @unimaginative01 @btsport Awful. Really gets on my nerves

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • keithrumpire Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

  • KChampaneria1 K Champaneria (@KChampaneria1) reported from Rossett, Wales

    @VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • AlanKay2 Alan Kay 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AlanKay2) reported from Ffrith, Wales

    @SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • em_____6 Emily Lloyd (@em_____6) reported from Brymbo, Wales

    Is anyone else having problems with there BT internet / TV today and yesterday? @bt_uk #BT #BTtrouble

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • cryo_nebula Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • _ladyfairfax Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • Nic_Nac_Ola Nic 👩🏻‍🦰 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nic_Nac_Ola) reported from Rhosllanerchrugog, Wales

    .@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alunvaughan alunvaughan (@alunvaughan) reported

    @bt_uk Is there anyone I can report a company claiming to be BT please? I am getting daily scam calls regarding alleged internet problems

  • inglebyblue Richard Evans (@inglebyblue) reported

    @neal_army @bt_uk Same issues. Third visit by engineer today. Sending me another hub. If you aren’t getting your broadband speed you are entitled to compensation.

  • Dan_idiot1 Dani (@Dan_idiot1) reported

    @cupsoftherosay_ @btsport I never said that. I said that PSG isn't a small club anymore, their league is boring but I never compared it to the Premier League

  • SteveHaylesALAW Steve🎗🎗 (@SteveHaylesALAW) reported

    @bt_uk And really bad sound on last nights match??

  • Calvin38152977 Calvin (@Calvin38152977) reported

    @bt_uk @bt_uk any chance of getting a Manager to ring me? Or is this too much to ask? Shocking service on all parts. I rang up this morning and got given over the phone someone elses details. I would happily post the data if needed but don't want that person to see i have it

  • dylancraven7 dylan (@dylancraven7) reported

    @bt_uk I get like 20/2 Mbps ******* awful lmfaoo

  • CeriMorgan Ceri (@CeriMorgan) reported

    @bt_uk Hi, I keep getting letters for a previous occupant. I've tried returning them as "no longer at address" but it doesn't work. Please can I DM you a photo of the letter so you can stop them? Thank you

  • 5HBG G (@5HBG) reported

    @btbusinesscare Good morning. Email rec'd 12/20 about a complaint I had made (I hadn't). Second email rec'd 01/21 telling me I had spoken to someone and my complaint was resolved. Neither is true. I asked for details of both my complaint & the conversation, but still no reply.

  • johnwcmac John McManus (@johnwcmac) reported

    @bt_uk Still haven’t received the hybrid connect, can’t someone just come out ASAP to fix this?

  • roundyfullandby Anthony Cousins (@roundyfullandby) reported

    @bt_uk Hi Claire I cancelled my Tv on the 24th Jan so was losing it on the 24th Feb anyway. And because of your bizarre billing and my Bttv not working that is why I’ve cancelled my broadband, I’m currently at work so can’t go through any steps with you but believe me I’ve tried most.