BT (British Telecom) Outage Report in Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Wrexham come from postal codes LL11 and LL13.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Wrexham, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Wrexham, Mold, Queensferry and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Mold |
||
| Wrexham |
Internet | |
| Queensferry |
Internet | |
| Wrexham |
Internet | |
| Queensferry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Will Thomas ⚪️
(@Will9495) reported
from
Wrexham, Wales
Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!
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Ryan Davies
(@ripinmypants) reported
from
Wrexham, Wales
@btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2
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Liz
(@LizWoodbridge) reported
from
Chester, England
@bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.
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James Crossley
(@CLETUSVANDAM12) reported
from
Shotton, Wales
@bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!
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Steve Aspinall
(@SteveyAsp) reported
from
Queensferry, Wales
Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Rebecca 💙
(@Miss_Boxy) reported
from
Chester, England
@bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?
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Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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Alan Kay
(@AlanKay2) reported
from
Ffrith, Wales
@unimaginative01 @btsport Awful. Really gets on my nerves
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Chester, England
Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
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Cryo_Nebula69
(@cryo_nebula) reported
from
Marchwiel, Wales
@bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chorlton, England
We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!
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Keith
(@keithrumpire) reported
from
Chester, England
@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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Nic 👩🏻🦰 🏴
(@Nic_Nac_Ola) reported
from
Rhosllanerchrugog, Wales
.@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?
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SMA
(@SMA_FN_) reported
from
Huntington, England
Nice one @btsport no signal for the Liverpool match
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matt hellen 🏴
(@MattHellen) reported
from
Buckley, Wales
@bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Matt Jones
(@mattjones41194) reported
from
Huntington, England
@bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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KittyCash3w 💚
(@kittycash3w) reported
Trying to contact @bt_uk via phone because my Internet has just completely dropped... I was told to hang up and wait for a text so they can figure out what's wrong. I go to reply to the text and I get told I WILL BE CHARGED LOL. @bt_uk wtffff man. I want out of this contract 😭
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Nigel Willis
(@Nigel_Willis_) reported
@xStormxBringeRx @btsport @virginmedia Never had Sky to be honest, I have looked at it and it looks over priced for what it is in my opinion 👍
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SUGARBUSH / TUNBRIDGE WELLS RECORD EXCHANGE
(@SugarbushVinyl) reported
@btsport hope you're ashamed of yourselves parroting UEFA lies about a Liverpool fans. I hope people cancel their BT SPORT subs in protest.
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Kelly 🌻🤪
(@Mrsburchybear) reported
@bt_uk problem with WiFi again! Same as last night. Have sent dm. #northnorfolk #btwifi
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The Rachael Edit
(@therachaeledit) reported
@bt_uk Here is a question. Why was someone in a suit from BT bashing at my door earlier to tell me my @virginmedia internet is slow when it isn't?
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PRO shoe/*FOOTBALL BOOTS CLEANER! DM 4INFO
(@spitslaveLondon) reported
@bt_uk what on earth is going on with the internet? The signal keeps dropping
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Adwoa Ramsay
(@adrockrams) reported
@SkyUK why is your internet network so bad man?! Our connection will just drop for no reason. I’ve been saying I’m gonna leave for a while but I think it’s time. Let me go check @bt_uk or @EE cause bad Wi-Fi in 2022 ain’t it! Kmt
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Chris Whitton
(@ChrisWhitton1) reported
@bt_uk BT SMT your team seem unable to fix my broadband. It’s now been 1 week!!! My two teenage daughters in the midst of their GCSEs are being impacted hugely being unable to access on-line revision documents. It is being made worse by the appalling communications, ironically!!
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Chris Rickard
(@rikzblog) reported
Hi @bt_uk - any news about the issues in Truro today? We currenlty have 50+ staff unable to work due to the current outage - no updates since reporting @ 10:30am
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tom hopkins
(@TomHopkinsss) reported
@bt_uk I just wanted to say how appalled I was by your ‘company decision’ over a complaint today. I also found it baffling how the original person I spoke too also then handled the complaint, This isn’t very impartial? A company like yourselves should be aware of TCF.