BT (British Telecom)

BT (British Telecom) Outage Report in Rhosllanerchrugog, Wrexham, Wales

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rhosllanerchrugog, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhosllanerchrugog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rhosllanerchrugog, Wrexham, Wales 05/14/2025 13:00

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rhosllanerchrugog, Wrexham, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Mold, Ruthin and Wrexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester E-mail
United KingdomMold Internet
United KingdomChester E-mail
United KingdomChester Internet
United KingdomChester Internet
United KingdomRuthin Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Rhosllanerchrugog, Wales

Latest outage, problems and issue reports in Rhosllanerchrugog and nearby locations:

  • keithrumpire Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • AlanKay2 Alan Kay 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AlanKay2) reported from Ffrith, Wales

    @SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • Will9495 Will Thomas ⚪️ (@Will9495) reported from Wrexham, Wales

    Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • keenan_v Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • AlanKay2 Alan Kay (@AlanKay2) reported from Ffrith, Wales

    @unimaginative01 @btsport Awful. Really gets on my nerves

  • ripinmypants Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

  • cryo_nebula Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • Danmlk Dan Barton (@Danmlk) reported from Oswestry, England

    @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • StickyWalnut STICKY (@StickyWalnut) reported from Chester, England

    @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

  • becsgriff Rebecca Griffiths (@becsgriff) reported from Ruthin, Wales

    @btsport any chance of answering the phone so I can cancel this is ridiculous

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CAPaulc089 Paul (@CAPaulc089) reported

    @btsport never watching football on your channel again. BT SPORT 4 for me is a ******* joke for interference. Not the first time either. Only channel on my virgin box that does it.

  • peterlzielonka Peter (@peterlzielonka) reported

    @JonnyLeck97 @btsport Same issue for BT Sport 4

  • Dakotadc47 Owen Ravenscroft (@Dakotadc47) reported

    Isn’t it strange how @btsport just slammed man-marking without ever mentioning that it was man-marking that was the issue? Imagine if it was a zonal defence that had conceded.

  • joegreene2 Joe (@joegreene2) reported

    @btsport @EE what is going on with the app? I think I ended up 6-7 minutes behind live time due to the buffering of the first half. I remember this happening at the start of the Premiership season also! What are you doing to fix this?

  • JonnyLeck97 Jonny (@JonnyLeck97) reported

    @peterlzielonka @btsport If you’re watching on BT sport ultimate that could be an issue. Seems that was the problem for me.

  • HARNINIO Paulos 67 (@HARNINIO) reported

    @btsport absolutely rubbish signal, like trying to watch on an illegal stream #wasteofmoney

  • tips4punters 🏇 T4P  (@tips4punters) reported

    .@btsport Ultimate is really choppy. Is it just me or is anyone else having the same problem? @btsportfootball

  • JasonK52517976 Jason K (@JasonK52517976) reported

    @btsport please could you put a more biased commentator on your next Liverpool game as the guy you have now is letting you down

  • percy_liam Liam (@percy_liam) reported

    @btsport get some un biased commentators on a cant stand this horrible Scouse **** chats pua shitee

  • markvoiceuk Is it me? (@markvoiceuk) reported

    @bt_uk This is a COMPLAINT: my daughter has BT SIM and wants to move to O2. She cant request a PAC by text as the sim is in my family plan. The page on MyBT to request her pac is not working. Your phone lines are closed. Even your complaints webpage is not working. Arghh! @Ofcom