BT (British Telecom)

BT (British Telecom) Outage Report in Wrexham, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wrexham, Wales 01/13/2026 15:45

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wrexham, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Oswestry.

Loading map, please wait...
City Problem Type Report Time
United KingdomOswestry Phone
United KingdomOswestry Phone
United KingdomOswestry Internet
United KingdomWrexham E-mail
United KingdomMold Internet
United KingdomWrexham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • Will9495 Will Thomas ⚪️ (@Will9495) reported from Wrexham, Wales

    Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

  • ripinmypants Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

  • michaelgstokes Klem Fandango (@michaelgstokes) reported from Gresford, Wales

    @reeves0558 @fearlessidzine @btsportfootball @btsport @RobbieSavage8 @Wrexham_AFC I agree but it’s not way traffic either, a poor game so far.

  • Paskins_tache Supersub🇿🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Paskins_tache) reported from Buckley, Wales

    @simonwxm Shit that, sort it out @btsport

  • Danmlk Dan Barton (@Danmlk) reported from Oswestry, England

    @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

  • AlanKay2 Alan Kay (@AlanKay2) reported from Ffrith, Wales

    @unimaginative01 @btsport Awful. Really gets on my nerves

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • turchest Richard Burdon (@turchest) reported

    @jamclarkey @bt_uk Yes I’m fine with that…. As long as @bt_uk is not the service provider.

  • joy___r Joy Roxas (@joy___r) reported

    @bt_uk Ok have done so. It's been down since 6am. Hopefully it will get resolved soon

  • leopaula leopaula (@leopaula) reported

    @bt_uk Still waiting for my ‘free post bag’ to send back the WiFi equipment I eventually managed to collect from the wrong sorting office I didn’t ask it to be sent to? Thoughts? And I better not be charged for services? Ya feel me? Thanks, I work in customer service, you guys rock 👍

  • thomasprasanth prasanth thomas (@thomasprasanth) reported

    @bt_uk Hi, is broadband service down at tw11 since around 11am? Tried the diagnostic and it showed an error.

  • waynefearn Wayne Fearn (@waynefearn) reported

    @BTCare 72 hrs of repeated broadband drop outs in south wales. Haven't had this issue for years. What's going on?

  • GillWiltshire Gill Wiltshire (@GillWiltshire) reported

    @bt_uk brilliant response to an outage yesterday in my village. My mini hub arrived less than 24 hours after the issue (which had been resolved anyway) . Very impressed with the proactively. I have a solution if any further issues. Thank you !

  • AllAmericanCFC Christian (@AllAmericanCFC) reported

    @bt_uk I was told for the last week that an engineer would come by my house and resolve the connection issue. Today came and went and still NOTHING. As a brand new customer you are absolutely getting off on the wrong foot with me. #BT #customerexperience

  • thatwisewitch 🎅🏻That Christmas Witch🎅🏻 (@thatwisewitch) reported

    @bt_uk It’s sorted now i managed to get through to customer services thanks

  • PrimumSequitur Primum non sequitur 🔴 (@PrimumSequitur) reported

    @bt_uk no internet still; your mini-hub is awful. I cannot believe the way you have handled this scenario. Loyal & elderly customers mean nothing to you!

  • Catheri00331975 Lplateartist (@Catheri00331975) reported

    @bt_uk Ok BT so how come the Priority Fault Repair leaflet containing the form PHME 83925 to is not available online and furthermore the BT people on the phone when I ring 0800 800 150 as instructed on your own website have never heard of it? Let alone can send it.