BT (British Telecom) Outage Report in Marchwiel, Wrexham, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Marchwiel, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Marchwiel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Marchwiel, Wrexham, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Wrexham, Chester, Mold, Oswestry and Whitchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Wrexham |
Internet | |
| Chester |
Internet | |
| Mold |
Internet | |
| Oswestry |
Internet | |
| Mold |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Marchwiel, Wales
Latest outage, problems and issue reports in Marchwiel and nearby locations:
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Alan Kay
(@AlanKay2) reported
from
Ffrith, Wales
@unimaginative01 @btsport Awful. Really gets on my nerves
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.
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Cryo_Nebula69
(@cryo_nebula) reported
from
Marchwiel, Wales
@bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.
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Dan Barton
(@Danmlk) reported
from
Oswestry, England
@bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....
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Liz
(@LizWoodbridge) reported
from
Chester, England
@bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chorlton, England
We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Chester, England
Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
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Rebecca 💙
(@Miss_Boxy) reported
from
Chester, England
@bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?
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Will Thomas ⚪️
(@Will9495) reported
from
Wrexham, Wales
Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!
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matt hellen 🏴
(@MattHellen) reported
from
Buckley, Wales
@bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.
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SMA
(@SMA_FN_) reported
from
Huntington, England
Nice one @btsport no signal for the Liverpool match
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chester, England
@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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Keith
(@keithrumpire) reported
from
Chester, England
@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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Ryan Davies
(@ripinmypants) reported
from
Wrexham, Wales
@btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2
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Matt Jones
(@mattjones41194) reported
from
Huntington, England
@bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Émme, BA (Hons), MA (Dist)
(@cosmicgirlie) reported
So. @virginmedia Couldn't guarantee any service. Switched to @bt_uk, their engineer screwed us over with false info about line-faults. The Smalls are now using my phone as a HotSpot to get their school work done, whilst BT left us with a WiFi dongle for a week. W. T. A. F.
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Divercat42
(@divercat42) reported
@cosmicgirlie @virginmedia @bt_uk Omg, what terrible service! Sorry you're going through this. Reliable internet service isn't optional right now and that's unconscionable to leave you hanging like that. Sending hugs
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MaryAkwaboah-Koomson
(@Amma_Afra) reported
@bt_uk we signed up for your internet in November 2020 it’s now almost end of feb and we are STILL waiting for service after you randomly cancelled on us twice! This is poor service. We currently have no internet and your engineer didn’t turn up yesterday as promised yet again!
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Jay Émme, BA (Hons), MA (Dist)
(@cosmicgirlie) reported
@skamungadrummer @virginmedia @bt_uk Generally, I'm done with all of them. We've been with Sky in the past and still had issues. They are all seriously questionable to me right now.
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Russ Michaels Consulting
(@RussMichaels) reported
@btbusinesscare some of the worst customer service I have ever experienced in my life. You constantly refuse to return call or reply to emails or text messages that you have promised to respond to, blatantly tell lies. Every apology is insincere and meaningless.
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wayne spilsbury
(@spilsbury_wayne) reported
@btbusinesscare had an engineer turn up at 8am yesterday made a lame excuse that couldn’t complete the job , made two calls to the help line to sort this out and then at 5.56 pm get an email to say I missed the engineer appointment we are charging you £130 NOT GOOD
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hazelnc
(@hazelnaomi1) reported
@bt_uk hi I cancelled my TV, but somehow there is no refund like I was promised and I am still being charged for a service I have not used for 3 year. Why are you ripping me off like this?
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Victorian feminist 🟥🕸
(@ziggy7) reported
@bt_uk @Piers42 My broadband is down in Winchester, which is close to Twyford. Is this an outage?
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B e t h a n y S a r a h
(@itsbethanysarah) reported
@bt_uk Yes please! Our connection is awful.
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anthony alonzi
(@alonzi_anthony) reported
Literally they moment @OpenreachHelp started digging up on the estate my WiFi goes kaput. This is unacceptable @bt_uk I’ve had to cancel all my live lessons and now wait for an engineer to come. I’m fuming.