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BT (British Telecom)

BT (British Telecom) Outage Report in Marchwiel, Wrexham, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Marchwiel, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Marchwiel, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Marchwiel, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Wrexham, Whitchurch, and Buckley.

CityProblem TypeReport Time
Chester Phone 1 day ago
Wrexham Internet 10 days ago
Wrexham TV 17 days ago
Wrexham Internet 24 days ago
Wrexham Internet 1 month ago
Chester E-mail 1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near Marchwiel, Wales

Latest outage, problems and issue reports in Marchwiel and nearby locations:

  • Will9495
    Will Thomas ⚪️ (@Will9495) reported from Wrexham, Wales

    Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

  • SMA_FN_
    SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • jakeshone
    Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

  • LizWoodbridge
    Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • InMotionClinics
    In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • keithrumpire
    Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

  • Danmlk
    Dan Barton (@Danmlk) reported from Oswestry, England

    @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

  • purplepenguin81
    Kelly 🐧🤘 (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • Nic_Nac_Ola
    Nic 👩🏻‍🦰 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nic_Nac_Ola) reported from Rhosllanerchrugog, Wales

    .@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?

  • Zardoz67
    The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • jakeshone
    Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

  • Miss_Boxy
    Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • _ladyfairfax
    Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • MattHellen
    matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • AlanKay2
    Alan Kay 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AlanKay2) reported from Ffrith, Wales

    @SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague

  • theguywhosaw1
    Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • mattjones41194
    Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • AlanKay2
    Alan Kay (@AlanKay2) reported from Ffrith, Wales

    @unimaginative01 @btsport Awful. Really gets on my nerves

  • ripinmypants
    Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

  • cryo_nebula
    Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pgtrfc1690
    paul g (@pgtrfc1690) reported

    @bt_uk I cannot currently access my emails is the a problem with receiving and sending bt emails?

  • realdocatherton
    Doc Atherton Esq. (@realdocatherton) reported

    . @bt_uk Hi. I presume you are aware the BT email is down at the moment?

  • jules878
    Julia Palmer 🚴‍♀️ 🕷 (@jules878) reported

    Is @bt_uk email on the blink. Again? #bt #email #fail

  • danihehir
    Danielle Hehir (@danihehir) reported

    @bt_uk I implore people not to go with BT, especially if you are a business customer. My internet from them went off last night as they cancelled it for no reason. Mine and my partners business is run from home so we are losing money by the hour and they do not care! Do not use!

  • helderlemos1
    Helder Lemos (@helderlemos1) reported

    BT Email servers access extremely slow, snail-paced. In fact just stopped altogether this moment. In contrast, Microsoft Outlook/HotMail/Live email access & Google Gmail working with no access or speed issues or any problems @bt_uk

  • glosuk68
    glosuk68 (@glosuk68) reported

    Looks like the is normally useless BT Email app is now actually down @bt_uk

  • alex_tongey
    Alex Tonge (@alex_tongey) reported

    @bt_uk outrageous customer service call and unethical behaviour from BT Billing team. Just been on the phone for 30 mins with somebody repeatedly telling me they aren't arguing with me and unwilling to escalate to a manager. That's the new 2yr Broadband being cancelled 👋

  • julietillyflop
    Julie Nelson Rhodes (@julietillyflop) reported

    @bt_uk @MirrigoldS Also unable to log in to BT email ... why is this service so erratic ... and don’t get me started on attachment pdfs constantly being corrupted

  • batty_batson
    Mark Batson (@batty_batson) reported

    @bt_uk @MirrigoldS It worked again in email client for about fifteen minutes just after 2.15pm and now it is broken again.

  • RobertoFerdenzi
    Roberto Ferdenzi Ⓜ️ (@RobertoFerdenzi) reported

    @SueGrant5 @bt_uk Same here, same area and BT email is down.