BT (British Telecom)

BT (British Telecom) Outage Report in Marchwiel, Wrexham, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Marchwiel, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Marchwiel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Marchwiel, Wrexham, Wales 09/01/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Marchwiel, Wrexham, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Wrexham and Ellesmere.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham Internet
United KingdomWrexham Phone
United KingdomWrexham Phone
United KingdomEllesmere Phone
United KingdomWrexham E-mail
United KingdomEllesmere Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Marchwiel, Wales

Latest outage, problems and issue reports in Marchwiel and nearby locations:

  • _ladyfairfax Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • keithrumpire Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

  • Nic_Nac_Ola Nic 👩🏻‍🦰 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nic_Nac_Ola) reported from Rhosllanerchrugog, Wales

    .@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?

  • AlanKay2 Alan Kay (@AlanKay2) reported from Ffrith, Wales

    @unimaginative01 @btsport Awful. Really gets on my nerves

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • cryo_nebula Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • Will9495 Will Thomas ⚪️ (@Will9495) reported from Wrexham, Wales

    Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • Danmlk Dan Barton (@Danmlk) reported from Oswestry, England

    @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

  • ripinmypants Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • AlanKay2 Alan Kay 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AlanKay2) reported from Ffrith, Wales

    @SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RussellGArcher Russell G Archer (@RussellGArcher) reported

    @BTCare That's the point Scott...no one deals, no one cares, no one owns the problem. #poorcustomerservice

  • saakshuka SV (@saakshuka) reported

    @bt_uk is there a problem with the WiFi in Greenwich!?

  • PhilTheRocker1 Phil Clarke (@PhilTheRocker1) reported

    Without doubt the most bloody awful broadband provider @bt_uk even beats @TalkTalk for shite service & I thought that was impossible 🙄😡🙄

  • mechmonkey Matt (@mechmonkey) reported

    @aselawicks @bt_uk Just spoken to bt tech support. Incident with Chelmsford exchange reported at 8.17am. Fix due around 1.30 - 2pm

  • BYTECyberSecur1 Cyber Security Dev (@BYTECyberSecur1) reported

    @bt_uk Thanks for the reply Dee, the main issue is that a few of my customers and family are unable to get any broadband services whatsoever due to the length of phone cable or distance from exchange. How will they be connected into the system?

  • jojonescreative Jo Jones (@jojonescreative) reported

    @bt_uk I asked for a way to escalate this by 12.00pm today - that hasn't happened. Sorry not good enough - a working landline TODAY, access to my account TODAY, and a shed load of compensation might help solve the problem - 11 days????

  • MrsG49976325 Mrs_G (@MrsG49976325) reported

    @an7h0w50n1 @bt_uk Going to cancel and try 6g I think

  • mechmonkey Matt (@mechmonkey) reported

    @CSWilson10 @bt_uk Incident with Chelmsford exchange reported at 8.17am, fix due by 2pm

  • DominicZagni Dominic Zagni (@DominicZagni) reported

    @bt_uk are there problems with the network today as my Internet connection is intermittent and even the My BT app can't do a speed test

  • RussellGArcher Russell G Archer (@RussellGArcher) reported

    @BTCare @bt_uk How long does it take??? I moved in January 28th!! You harassed me to return kit I'd already returned, can't give me the service I'm paying for, can't give me a timescales to fix and can't keep me updated. Poor service all round.