BT (British Telecom) Outage Report in Marchwiel, Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Marchwiel, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Marchwiel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (58%)
-
E-mail (14%)
-
Wi-fi (14%)
-
Phone (7%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Marchwiel, Wrexham, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Wrexham, Chester, Oswestry, Mold and Ellesmere.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
||
| Wrexham |
Internet | |
| Wrexham |
Phone | |
| Chester |
Phone | |
| Chester |
Phone | |
| Oswestry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Marchwiel, Wales
Latest outage, problems and issue reports in Marchwiel and nearby locations:
-
Liz
(@LizWoodbridge) reported
from
Chester, England
@bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.
-
In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chorlton, England
We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!
-
Mark Shone
(@jakeshone) reported
from
Oswestry, England
@bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.
-
Cryo_Nebula69
(@cryo_nebula) reported
from
Marchwiel, Wales
@bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down
-
Rebecca 💙
(@Miss_Boxy) reported
from
Chester, England
@bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?
-
mark williams
(@markagamax) reported
from
Chester, England
@bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!
-
Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
-
Emily Lloyd
(@em_____6) reported
from
Brymbo, Wales
Is anyone else having problems with there BT internet / TV today and yesterday? @bt_uk #BT #BTtrouble
-
Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
-
K Champaneria
(@KChampaneria1) reported
from
Rossett, Wales
@VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.
-
Mark Shone
(@jakeshone) reported
from
Oswestry, England
@bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.
-
The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
-
Keith
(@keithrumpire) reported
from
Chester, England
@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
-
Alan Kay
(@AlanKay2) reported
from
Ffrith, Wales
@unimaginative01 @btsport Awful. Really gets on my nerves
-
Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
-
SMA
(@SMA_FN_) reported
from
Huntington, England
Nice one @btsport no signal for the Liverpool match
-
Kelly 🐧🤘
(@purplepenguin81) reported
from
Chester, England
Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
-
Nic 👩🏻🦰 🏴
(@Nic_Nac_Ola) reported
from
Rhosllanerchrugog, Wales
.@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?
-
Dan Barton
(@Danmlk) reported
from
Oswestry, England
@bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....
-
matt hellen 🏴
(@MattHellen) reported
from
Buckley, Wales
@bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Blake Antcliff
(@BlakeAntcliff) reported
@bt_uk You charge £10 p/month iver a 24month contract and absolute worst case scenario you supply £150 of mesh WiFi units, (which is based on you RRP price not Cost Price) Seriously anyone considering it buy the mesh WiFi units outright and save a fortune #RipOff
-
Johnny P
(@JohnnyP303) reported
@bt_uk Can't get my emails. Is there an issue?
-
Ryan Harris
(@azza99) reported
@bt_uk So 2 kids home schooling, 2 adults working from home and wifi goes down all afternoon with no explanation and a fix date of 14th Feb.....what shall I do about school for next 9 days?? Ridiculous
-
Lynne H
(@hibsnibs) reported
@bt_uk I'm losing count, but pretty sure I've asked for your complaints procedure 5 times. Also, I still don't have a service or guarantee of one, and you're not getting back to me.
-
josh
(@Paramorejoshh) reported
@bt_uk we had an engineer come and fix it, it worked fine for the next two days but now it's back to being bad... keep disconnecting over and over.
-
Filio
(@Filio97309065) reported
@bt_uk I wonder if taking to social media will improve the level of customer service received. Been such an awful experience so far. @bt_uk
-
Russell
(@RussellR13) reported
@bt_uk Two weeks to fix a fault isn't good enough. Not even close.
-
Lisa Ashton
(@l_jashton) reported
@bt_uk no broadband for second evening running, any online help?
-
Stefan Avanzato
(@stefan_avanzato) reported
@bt_uk Has to be the worst internet provider ever, got BT at my shop constantly have problems and have nothing good to say about them. They send an engineer out to look and blame the problem on you. The slam you with a hefty bill to pay for it What a joke
-
Dave Ponton
(@dave_ponton) reported
@bt_uk Hi, my emails have stopped updating this afternoon, if i use a web browser it logs me in and then says I’m not logged in, are you able to help please