BT (British Telecom) Outage Report in Marchwiel, Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Marchwiel, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Marchwiel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Marchwiel, Wrexham, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Oswestry, Chester, Wrexham and Mold.
| City | Problem Type | Report Time |
|---|---|---|
 Oswestry |
Phone | |
| Oswestry |
Internet | |
| Chester |
||
| Chester |
Wi-fi | |
| Chester |
Internet | |
| Chester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Marchwiel, Wales
Latest outage, problems and issue reports in Marchwiel and nearby locations:
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mark williams
(@markagamax) reported
from
Chester, England
@bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!
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Nic 👩🏻🦰 🏴
(@Nic_Nac_Ola) reported
from
Rhosllanerchrugog, Wales
.@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?
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Emily Lloyd
(@em_____6) reported
from
Brymbo, Wales
Is anyone else having problems with there BT internet / TV today and yesterday? @bt_uk #BT #BTtrouble
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Keith
(@keithrumpire) reported
from
Chester, England
@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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SMA
(@SMA_FN_) reported
from
Huntington, England
Nice one @btsport no signal for the Liverpool match
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.
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Cryo_Nebula69
(@cryo_nebula) reported
from
Marchwiel, Wales
@bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down
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Dan Barton
(@Danmlk) reported
from
Oswestry, England
@bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....
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Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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K Champaneria
(@KChampaneria1) reported
from
Rossett, Wales
@VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.
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Liz
(@LizWoodbridge) reported
from
Chester, England
@bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.
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Alan Kay
(@AlanKay2) reported
from
Ffrith, Wales
@unimaginative01 @btsport Awful. Really gets on my nerves
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.
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matt hellen 🏴
(@MattHellen) reported
from
Buckley, Wales
@bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Chester, England
Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
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Rebecca 💙
(@Miss_Boxy) reported
from
Chester, England
@bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chorlton, England
We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs M’s Secret Tearoom
(@MrsMsTearoom) reported
@bt_uk @MoneyTelegraph my vulnerable 87 year old father in law has now been without a landline for 5 days . It’s been reported 4 times .He has no lifeline with out a phone line. He can not use a mobile. This service is ridiculous and has been reported as a welfare priority. HELP
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Paul
(@paulcunno) reported
@bt_uk hello. I'm due to renew broadband with you. Quoting @ £56.95 pm, yet as a new customer it looks like I can get same package @ £40.99 pm ??? 🤔
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Priyesh Shavdia
(@pshavdia) reported
@bt_uk we lost our internet and landline on 10th Dec, fault fix date was planned for 15th Dec, but still waiting for this to be fixed on 19th Dec, what’s going on?
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The Don
(@TheDon87405105) reported
@btsport I never thought betting would make me so much money but with the help of @RealFooty_tips im making so much profit. I was referred to him online. Follow him for some amazing tips
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Mick Hart
(@mickhart76) reported
@nicbkw @btbusinesscare Stop being a divvy Nic and let them help.
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Alex Elliot
(@alexelliot1987) reported
@bt_uk 1 update per date. Wow thanks. Your customer service is as bad my connection.
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Lisa Lou
(@LisaWalton242) reported
@bt_uk Mums phone and Internet down now. I can't get an engineer until the 28th December she is 80 years old can this be speeded up at all ??
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Alex Elliot
(@alexelliot1987) reported
@mudcakesandwine @bt_uk I even had a text last week saying it had been fixed. Customer service insisted it had been fixed and I just needed to reset my hub. Then 2 minutes later told me it’d be another 4 days. Really doesn’t fill me with confidence that it’s in hand 😬
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kingdommy (https://mastodon.online/@Kingdommy)
(@thekingdommy) reported
@bt_uk what's going on with broadband on Portland Dorset? Supposed to be resolved last night, has been unusable since and still down. We're an isolated community, what is going o
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Volemangler
(@volemangler) reported
@bt_uk Oi @bt_uk. My Fibre 900 FTTP, sold as 900Mb/s downstream and 120 Mb/s upstream has been giving me about 150 down and 2 up for nearly 2 weeks. Many calls to you. Raised fault, engineer no show, then I see "You've told us your fault is fixed" on the fault page! Incompetent liars!!