BT (British Telecom)

BT (British Telecom) Outage Report in Marchwiel, Wrexham, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Marchwiel, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Marchwiel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Marchwiel, Wrexham, Wales 02/02/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Marchwiel, Wrexham, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Mold, Chester, Wrexham and Oswestry.

Loading map, please wait...
City Problem Type Report Time
United KingdomMold Internet
United KingdomChester Internet
United KingdomWrexham Internet
United KingdomChester Total Blackout
United KingdomOswestry Phone
United KingdomOswestry Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Marchwiel, Wales

Latest outage, problems and issue reports in Marchwiel and nearby locations:

  • KChampaneria1 K Champaneria (@KChampaneria1) reported from Rossett, Wales

    @VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.

  • AlanKay2 Alan Kay (@AlanKay2) reported from Ffrith, Wales

    @unimaginative01 @btsport Awful. Really gets on my nerves

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

  • em_____6 Emily Lloyd (@em_____6) reported from Brymbo, Wales

    Is anyone else having problems with there BT internet / TV today and yesterday? @bt_uk #BT #BTtrouble

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • keithrumpire Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

  • Danmlk Dan Barton (@Danmlk) reported from Oswestry, England

    @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

  • cryo_nebula Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • _ladyfairfax Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • Nic_Nac_Ola Nic 👩🏻‍🦰 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nic_Nac_Ola) reported from Rhosllanerchrugog, Wales

    .@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • AlanKay2 Alan Kay 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AlanKay2) reported from Ffrith, Wales

    @SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • karendeans1 Karen ❤️ (@karendeans1) reported

    @robsterowski @bt_uk @plusnethelp According to track ur fault it to be down till Thursday

  • JulieR282 Julie R (@JulieR282) reported

    @bt_uk internet down but your website is saying no issues and can’t get through to talk to anyone. East end Glasgow area. Can we have some alternatives please as obviously everyone needs internet just now to work/ do school/ university?

  • JulieR282 Julie R (@JulieR282) reported

    @bt_uk Done but please note help needs to be provided to everyone in current climate not just those on particular packages

  • CSkyco Craig Skyco (@CSkyco) reported

    @bt_uk @gerigallacher Down here in G31 since around after 10 last lastnight. Any ETA @bt_uk

  • karendeans1 Karen ❤️ (@karendeans1) reported

    @bt_uk major incident in G31 area no tv, landline or Broadband since last night. Can you confirm when this will be resolved #BT #dennistoun #Glasgow

  • _Superfuzz ☭ the conquest of shred ☭ (@_Superfuzz) reported

    @bt_uk our internet’s been down since last night (glasgow east-end area), will someone be able to come out and fix it soonish ? can’t work remotely without it! 😩

  • electricaye [adhoc bampottery 3.14] (@electricaye) reported

    @bt_uk Its not my line. It's my Mothers. Severe issue with this overnight

  • Kimples182 Kim Jardine (@Kimples182) reported

    @bt_uk Hi Lisa, just been affected by the outage in the G31 area and I'm unable to log on for work meaning I won't get paid. I understand you guys are working to get it fixed ASAP! 🤞

  • lambeth_council Lambeth Council (@lambeth_council) reported

    @laurenelizaf Hi Lauren, sorry to hear this. Most phone boxes in the UK are managed by @bt_uk so they should be able to help with this. Thanks

  • _Superfuzz ☭ the conquest of shred ☭ (@_Superfuzz) reported

    @bt_uk Judging by other tweets on here, most of us can’t wait until Thursday for a fix when we all rely on it to work from home. Any chance this can be fast tracked? G31 - Glasgow, Dennistoun