BT (British Telecom) Outage Report in Marchwiel, Wrexham, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Marchwiel, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Marchwiel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Marchwiel, Wrexham, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Chester and Oswestry.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Total Blackout | |
| Oswestry |
Phone | |
| Oswestry |
Phone | |
| Oswestry |
Internet | |
| Chester |
||
| Chester |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Marchwiel, Wales
Latest outage, problems and issue reports in Marchwiel and nearby locations:
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Chester, England
Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Nic 👩🏻🦰 🏴
(@Nic_Nac_Ola) reported
from
Rhosllanerchrugog, Wales
.@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?
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Dan Barton
(@Danmlk) reported
from
Oswestry, England
@bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....
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Emily Lloyd
(@em_____6) reported
from
Brymbo, Wales
Is anyone else having problems with there BT internet / TV today and yesterday? @bt_uk #BT #BTtrouble
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Keith
(@keithrumpire) reported
from
Chester, England
@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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K Champaneria
(@KChampaneria1) reported
from
Rossett, Wales
@VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.
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matt hellen 🏴
(@MattHellen) reported
from
Buckley, Wales
@bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.
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mark williams
(@markagamax) reported
from
Chester, England
@bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!
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Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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Cryo_Nebula69
(@cryo_nebula) reported
from
Marchwiel, Wales
@bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down
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Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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Rebecca 💙
(@Miss_Boxy) reported
from
Chester, England
@bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chorlton, England
We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!
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Liz
(@LizWoodbridge) reported
from
Chester, England
@bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.
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Alan Kay
(@AlanKay2) reported
from
Ffrith, Wales
@unimaginative01 @btsport Awful. Really gets on my nerves
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SMA
(@SMA_FN_) reported
from
Huntington, England
Nice one @btsport no signal for the Liverpool match
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MJFOULKES
(@MichaelJFoulkes) reported
@bt_uk priceless….. Thanks for getting in touch with us recently. We're pleased we could help. We've now closed your complaint. Not even an apology…. Shame on you BT….with such poor customer service, you should be stripped of the word British in your name.. shocking service
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clare
(@clarer46) reported
@bt_uk can someone help me please my broadband has been so bad all weekend and is still playing up not loading anything properly, games film anything on my phones etc !!
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Jimmyscambridge
(@Jimmyscambridge) reported
@DanielZeichner We have been waiting nearly 7 months for internet access at our modular homes, with repeated missed deadlines and broken promises from @bt_uk and @openreachhelp. Result: huge costs for charity, digital exclusion for our residents. Can you help?
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alhay52
(@alhay52) reported
Here we go again ! BT gone down again. @bt_uk I have bt halo with fibre 3 with a promise of connection . I have the mini hub that was given to me last time but who do you contact to get it up and running ??? BT APP doesn’t tell you. Bloody useless ?
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Vinnie The Traitor
(@outsort1) reported
@bt_uk His son is sorting it and he will be thorough. Just wanted people to know what a scummy company you still are. He was the type of man who stayed with the old providers through out, a customer from day one. My wife used to work for BT and saw enough people get fired for slamming
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CumbriaWitch🕸️
(@CumbriaWitch) reported
I'm waiting for a BT engineer to fix my noisy landline. Booked for between 1-6 pm today. Just checked fault history to find 'Engineer Visit Complete' at 1.03pm! Amazing....no engineer called at house to check..... phone line still noisy! Waste of time. @bt_uk
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MartinBerridge
(@MartinBerridge) reported
@bt_uk @Plusnet I'm hopping mad that I will have no internet or phone service for 3 working days because you haven't got any engineers available. Looking to cancel and switch to Virgin Fibre
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Jimmyscambridge
(@Jimmyscambridge) reported
@CambridgeIndy We have been waiting nearly 7 months for internet access at our modular homes, with repeated missed deadlines and broken promises from @bt_uk and @openreachhelp. Result: huge costs for charity, digital exclusion for our residents. Interested in a story?
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Kisa
(@Kisago28) reported
@bt_uk On top of that, my complaints are closed without ever being resolved. Your customer service chat keeps me on for 1hr but doesn’t add details to the complaint ticket despite saying they would..
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Simon
(@SiGarner1) reported
@bt_uk is it possible for an existing customer to upgrade to 100 meg fibre? My only options look to be 500 or 900 which is way more than I need