BT (British Telecom) Outage Report in Gresford, Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gresford, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gresford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Gresford, Wrexham, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Mold, Chester and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Mold |
Internet | |
| Chester |
Internet | |
| Wrexham |
Internet | |
| Chester |
Total Blackout | |
| Chester |
||
| Chester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Gresford, Wales
Latest outage, problems and issue reports in Gresford and nearby locations:
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Steve Aspinall
(@SteveyAsp) reported
from
Queensferry, Wales
Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Matt Jones
(@mattjones41194) reported
from
Huntington, England
@bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Keith
(@keithrumpire) reported
from
Chester, England
@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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Cryo_Nebula69
(@cryo_nebula) reported
from
Marchwiel, Wales
@bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down
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Scott Davies
(@FinNoggin) reported
from
Moston, England
@bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this
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Liz
(@LizWoodbridge) reported
from
Chester, England
@bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Alan Kay
(@AlanKay2) reported
from
Ffrith, Wales
@unimaginative01 @btsport Awful. Really gets on my nerves
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Ryan Davies
(@ripinmypants) reported
from
Wrexham, Wales
@btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2
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SMA
(@SMA_FN_) reported
from
Huntington, England
Nice one @btsport no signal for the Liverpool match
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Will Thomas ⚪️
(@Will9495) reported
from
Wrexham, Wales
Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!
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matt hellen 🏴
(@MattHellen) reported
from
Buckley, Wales
@bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chorlton, England
We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!
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Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Chester, England
Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
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James Crossley
(@CLETUSVANDAM12) reported
from
Shotton, Wales
@bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper
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Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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pallavi nawghare
(@PallaviNawghare) reported
@bt_uk your wifi is kicking me out every 5 minutes. Can you pls help ? The signal appears strong on laptop but it eventually kicks me out every 5 minutes. Feels like i wasted my money.
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Sean
(@WeeBint) reported
@bt_uk Engineer simply did not turn up, says he did even though we were in all day waiting for him. Can we just cancel our BT? Absolutely sick of this, it's 2021 wifi shouldn't be this stressful.
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Dan
(@DenverHartlo) reported
As an existing BT customer it would cost £65 to upgrade to 500MB but new customers get it for £45. Way to reward loyalty @bt_uk
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David Austin
(@van_and_a_man) reported
@btbusinesscare Fault is in the road apparently. Advisor said they can’t get rid of the broadband section of the payment without signing them up 2 new contract. If they cancel all they will lose their landline number, so they have to pay £50pm 4 bb that doesn’t work and no incoming calls. So bad
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk Not only ignoring me as a customer … 40 min waits on the help line …no call backs but not now even replying to my asks for help via Twitter.
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No one
(@sothisis2021) reported
@bt_uk Sky, but they never seem to know about your faults!
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Emily Jerman Fashion
(@emilyjerman) reported
@bt_uk is there a broadband fault in ct3? My internet has been down since last night ?
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Richard Boyce
(@R18YCE) reported
@bt_uk why is your TV service so poor? Two weekends running failed to record key sporting events I’m paying a lot of money to watch!! Failed to record - with no explanation as to why & then series link failed to link the next programme.
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Lesley
(@lesley219) reported
@bt_uk No they’re not. They read scripts and brush us off. We get a lousy service from our isp, nothing like we’ve had before and they think it’s service. BT need to up their game for their customers otherwise we’ll have to look into other routes to get back what we had before.
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Gary Prince
(@PrinceGaryloki) reported
@bt_uk No known issues But all phones in our building are not working.