BT (British Telecom)

BT (British Telecom) Outage Report in Gresford, Wrexham, Wales

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gresford, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gresford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gresford, Wrexham, Wales 04/03/2025 02:55

April 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gresford, Wrexham, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Wrexham, Queensferry, Chester and Mold.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham E-mail
United KingdomWrexham Internet
United KingdomQueensferry Wi-fi
United KingdomWrexham Phone
United KingdomQueensferry Internet
United KingdomChester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Gresford, Wales

Latest outage, problems and issue reports in Gresford and nearby locations:

  • AlanKay2 Alan Kay 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AlanKay2) reported from Ffrith, Wales

    @SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague

  • Nic_Nac_Ola Nic 👩🏻‍🦰 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nic_Nac_Ola) reported from Rhosllanerchrugog, Wales

    .@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?

  • _ladyfairfax Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • cryo_nebula Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • AlanKay2 Alan Kay (@AlanKay2) reported from Ffrith, Wales

    @unimaginative01 @btsport Awful. Really gets on my nerves

  • keithrumpire Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • ripinmypants Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tamasine Tamasine Ennion (@tamasine) reported

    @bt_uk Thanks for the reply. I’ve done a factory reset which has made me realise that if I stand right by the hub it will connect. Get 5m away and it loses signal and says that there is “no internet connection”

  • Fedupphil Phil Delve (@Fedupphil) reported

    @bt_uk the issue has resolved itself now

  • JimiSwype Jimi (@JimiSwype) reported

    @BT @btsport #BBL another match ruined. This time the recording stopped for the LAST OVER. OK, now I want to make an official #complaint

  • turnersplumbing Andy Turner (@turnersplumbing) reported

    @louise_rogerson @bt_uk Hi louise we Been Waiting Since November to try and get our set up, but from what you are saying maybe we should cancel it. Could you message me and let me know what’s not working Thanks Andy

  • Chris_RTID ChrisRFC (@Chris_RTID) reported

    @bt_uk I have never in all my years dealt with a company as truly awful as BT. Time after time I am made promises, given assurances and mis lead with regards to my expectations. Share price is lower than it has been for years. No wonder! Shocking company.

  • buttoncj Christopher Button 💙 🏳️‍🌈 (@buttoncj) reported

    @bt_uk The automated/remote diagnostic had highlighted a slow broadband connection. We can’t correct that to say NO Internet connection - although not sure that would make a difference to response time.

  • david_cakebread David Cakebread (@david_cakebread) reported

    @btsport is there a problem with your website this weekend? Trying to buy a monthly pass but you keep declining all of my cards!

  • TestersFindAWay Steven Burton (@TestersFindAWay) reported

    Hi @monzo it looks like you can't use Monzo cards anymore to pay recurring card subscriptions for @bt_uk. Mine doesn't work and bt just confirmed on the phone this is the reason. Is this known about? How can this be fixed?

  • appledore75 miche (@appledore75) reported

    @bt_uk It seems it's a problem for our whole area, it has been reported , maybe 48hrs unfortunately

  • spoogle Julian Richardson (@spoogle) reported

    I have no words to describe how utterly incompetent @btsport BT are. I have wasted so much time trying to cancel my subscription to BT Sport and they still keep charging my account. I have chatted with multiple agents online, been passed from agent to agent on the phone. 😠