BT (British Telecom)

BT (British Telecom) Outage Report in Gresford, Wrexham, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gresford, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gresford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gresford, Wrexham, Wales 10/24/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gresford, Wrexham, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Flint, Chester and Queensferry.

Loading map, please wait...
City Problem Type Report Time
United KingdomFlint Internet
United KingdomChester E-mail
United KingdomQueensferry Internet
United KingdomWrexham Internet
United KingdomQueensferry Phone
United KingdomWrexham Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Gresford, Wales

Latest outage, problems and issue reports in Gresford and nearby locations:

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • AlanKay2 Alan Kay (@AlanKay2) reported from Ffrith, Wales

    @unimaginative01 @btsport Awful. Really gets on my nerves

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • cryo_nebula Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • Nic_Nac_Ola Nic 👩🏻‍🦰 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nic_Nac_Ola) reported from Rhosllanerchrugog, Wales

    .@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?

  • keithrumpire Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • ripinmypants Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • AlanKay2 Alan Kay 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AlanKay2) reported from Ffrith, Wales

    @SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague

  • _ladyfairfax Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LyndseyJMarr Lyndsey Jane Marriot (@LyndseyJMarr) reported

    @bt_uk I’m waiting for a callback from customer services tomorrow

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • dago1st mark mansfield (@dago1st) reported

    @bt_uk hi you transferred my 2 phones over to ee , SIM cards arrived Tues no info as which SIM is for which old number,½ hour to get through to help still number not transferred

  • Napos2005 Daz T (@Napos2005) reported

    @bt_uk Well was hoping my Hybrid connect issue was going to be sorted yesterday evening but guess what? It's not. I give up with BT can't really even get this part right...

  • HelenGavaghan Helen Gavaghan. Illustration. Photons, by me. (@HelenGavaghan) reported

    @bt_uk Probably not. My formal complaint is in progress. BT now knows way more about my thinking than they probably want to know. I doubt the signal in my zoom was dropping at my end, but who knows! As a service for vonnecti ity I am not complaining.

  • JoeMFCForLife Joseph Jacob (@JoeMFCForLife) reported

    So annoyed i cant watch the game tmr. So stupid how u cant watch the 3 oclock games on tv @premierleague @SkySportsPL @btsport

  • deancf1 UTD we stand (@deancf1) reported

    @bt_uk Rubbish can’t even fix an internet outage my home internet has been down for 4 days now sent out an EE hub and that is worse than rubbish nearly out of my monthly 4g on my contract awful service

  • _Princesscaz Caris (@_Princesscaz) reported

    @btbusinesscare We are still without internet been told on chat we ‘have a fault’ yet we have had TWO engineers unable to fix it.. how long is this saga going to go on? We have only just upgraded our contract so thinking to use our cooling period and cancel.

  • drhelenscott Dr Helen Scott 🇺🇦 (@drhelenscott) reported

    @bt_uk Husband is on his 4th phone call trying to cancel account and get refund for money you took off us because you didn’t cancel it when requested. I’ll leave that to him but please advise on how to ask for compensation for time wasted and the pain of this process.

  • mpr147 Michael Rogers (@mpr147) reported

    Appalled (but not surprised) by how @bt_uk reacted to a fault on our line. The issue was your fault (reported by contact staff) and you cut us off from the internet and cannot reconnect us until Tuesday. I work from home. We have two young children. Not even an apology.