BT (British Telecom)

BT (British Telecom) Outage Report in Whitchurch, Shropshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitchurch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitchurch, Shropshire, England 11/27/2025 20:00

November 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitchurch, England

Latest outage, problems and issue reports in Whitchurch and nearby locations:

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • michaelgstokes Klem Fandango (@michaelgstokes) reported from Gresford, Wales

    @reeves0558 @fearlessidzine @btsportfootball @btsport @RobbieSavage8 @Wrexham_AFC I agree but it’s not way traffic either, a poor game so far.

  • JulieAnn1972 Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England

    @petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • cryo_nebula Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • KChampaneria1 K Champaneria (@KChampaneria1) reported from Rossett, Wales

    @VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.

  • BoxyBate Adam Bateman (@BoxyBate) reported from Nantwich, England

    @ljo_87 @hunter_mufc @ManUtdWomenFans @btsport @FAWSL @F1 @FAWC_ Oh yeah I agee about the @FAWC_, it was bad enough trying to find non MUTV highlights of games when we were in it, but now we are not, it seems as if that league has sadly been forgotten about somewhat. I would love to see matches in that league shown, even Justin highlight form.

  • toms_matt Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • rustyp29 russ phillips (@rustyp29) reported from Crewe, England

    @TomMarsy @btsport He certainly chatted some shit

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

  • calBradke Callum Bradke (@calBradke) reported from Crewe, England

    @btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA

  • crewealex7 Phil Bedford (@crewealex7) reported from Crewe, England

    Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sianfw Sian Freestone-Walke (@sianfw) reported

    Still no change? Communications is woefully poor! My vulnerable parents still down have communications. @OpenreachHelp @bt_uk no different in service levels for parents classed as welfare case?

  • OliCCFC Oli 🏴󠁧󠁢󠁥󠁮󠁧󠁿🍋 (@OliCCFC) reported

    @bt_uk @btsport I tried to pay for a monthly pass for bt sport, we have no account as we just needed it for the football, I used a relatives credit card, it declined twice, but still charged the card, as we haven't got bt, hoping you can help solve this issue.

  • DashX239 IndentityCrisis.exe (@DashX239) reported

    @bt_uk fix your internet

  • ValeryP ValeryP (@ValeryP) reported

    @bt_uk broadband hub not working and Customer Services line cuts me off after an 18minute wait. Is this the BT Halo promise?Help!

  • jrtspurs JRTSPURS 💙 (@jrtspurs) reported

    @Scarfey2 @bt_uk It was openreach terrible been treated all the way through this has an idiot really bad

  • BelleCocaCola Belle (@BelleCocaCola) reported

    As if that wasn't bad enough, I could not get a decent explanation when I called customer services. I should not have to pay early termination fees for a service that was never up to the part to start with. @bt_uk can someone provide an explanation, please?

  • bsgorrie Bruce Gorrie (@bsgorrie) reported

    @Ebbrell67 @bt_uk Really? I had no problem, box was dead

  • Nichola1632 Nichola Perkins (@Nichola1632) reported

    BT has got to be the worst service on the planet, moved house in October,still have no services,and been threatened with debt collectors for unpaid Bills of over 2 grand!😡also got to drive 6 miles to pay our staff, as we have no internet!! Lost business too @bt_uk @BTBusiness

  • RichPearce Rich Pearce (@RichPearce) reported

    @BrianCushley @bt_uk @darrellcurrietv If you have a read of the full thread, BT support have explained the support measures a number of times to other people raising the same point/question re what his happening in the other parts of the UK.

  • tom_blissy Tom Bliss (@tom_blissy) reported

    We’ve now had 7 failed attempts from @bt_uk @WeAreOpenreach to install our home broadband and are both exasperated beyond belief. We still don’t have a resolution and can’t work properly until we do. This is beyond a joke now. Please RT.