BT (British Telecom)

BT (British Telecom) Outage Report in Whitchurch, Shropshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Whitchurch come from postal codes SY13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitchurch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitchurch, Shropshire, England 02/19/2026 04:05

February 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whitchurch, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Whitchurch, Market Drayton and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomWhitchurch E-mail
United KingdomMarket Drayton E-mail
United KingdomCrewe Internet
United KingdomCrewe Internet
United KingdomCrewe TV
United KingdomCrewe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitchurch, England

Latest outage, problems and issue reports in Whitchurch and nearby locations:

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • BoxyBate Adam Bateman (@BoxyBate) reported from Nantwich, England

    @ljo_87 @hunter_mufc @ManUtdWomenFans @btsport @FAWSL @F1 @FAWC_ Oh yeah I agee about the @FAWC_, it was bad enough trying to find non MUTV highlights of games when we were in it, but now we are not, it seems as if that league has sadly been forgotten about somewhat. I would love to see matches in that league shown, even Justin highlight form.

  • calBradke Callum Bradke (@calBradke) reported from Crewe, England

    @btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA

  • toms_matt Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • rustyp29 russ phillips (@rustyp29) reported from Crewe, England

    @TomMarsy @btsport He certainly chatted some shit

  • cryo_nebula Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • KChampaneria1 K Champaneria (@KChampaneria1) reported from Rossett, Wales

    @VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.

  • JulieAnn1972 Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England

    @petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • michaelgstokes Klem Fandango (@michaelgstokes) reported from Gresford, Wales

    @reeves0558 @fearlessidzine @btsportfootball @btsport @RobbieSavage8 @Wrexham_AFC I agree but it’s not way traffic either, a poor game so far.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • crewealex7 Phil Bedford (@crewealex7) reported from Crewe, England

    Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NickBradshaw_UK Nick Bradshaw (@NickBradshaw_UK) reported

    @SkyHelpTeam Your WiFi is so slow and keeps disconnecting. I pay for broadband boost which is still no good. I left @BTCare which worked great. I joined your Sky broadband in November can I leave without penalty or am I stuck with your crap for 18 months?

  • markechung Mark Chung 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 🇨🇳 🇮🇪 (@markechung) reported

    @bt_uk fault has finally been fixed & when I asked about compensation your advisor at 1.28pm today he deliberately cut me off when I said I wanted to lodge an official complaint about the amount of compensation he offered. you really are a poor company for #CustomerService

  • alexgraceperry Alex Perry (@alexgraceperry) reported

    @bt_uk useless service. Internet due to be switched last Friday and they couldn't do it. Rescheduled for today and nobody has turned up - useless. Are you going to reimburse my partner and I for loss of earnings as we can't work from home without internet?!

  • GraCarr Graham Carr (@GraCarr) reported

    @bt_uk Sadly my rural BT broadband is 5 down & 1 up so no amount reliable WiFi is going to change that

  • DunkMcDee Duncan McDonald (@DunkMcDee) reported

    @bt_uk Hi, I signed up in December and received first 3 mths free in Black Friday deal. 1st bill arrived - had to ring as I was charged. 2nd bill - have to ring as I've been charged. What do you think's going to happen on my 3rd bill? Any chance you can help?

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • SpursGazz Gareth Parfitt (@SpursGazz) reported

    @SkyHelpTeam @bt_uk very disappointed how an engineer can attend site to fix issues and then within half hour of them leaving the issue has got worse. Not good customer service or a good experience at all. Cant speak to anyone as all automated #poorcustomerservice #vulnerable

  • bramblesong Kev (@bramblesong) reported

    @bt_uk So having had the equipment despatched I’ve just received an SMS saying the installation now will NOT be going ahead? Is that true? When is it going to be rescheduled for? What happens to my existing Sky service, will that continue or have you already told them to disconnect?

  • missgill2003 gillian chapman (@missgill2003) reported

    @bt_uk Unfortunately I have resorted to this as even your serious complaints team have breached there 5 days to get back to me after admitting you were at fault via the poor call handler who I spoke to !

  • Malteasermilly Emily (@Malteasermilly) reported

    @aboyd91 @bt_uk Don't do it. It will be the worst mistake you make! We've had 3 months of problems with bt and they still can't get it right. We are leaving them if they cant do it this time