BT (British Telecom)

BT (British Telecom) Outage Report in Nantwich, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Nantwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Nantwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Nantwich, Cheshire East, England 01/24/2025 06:05

January 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Nantwich, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Winsford, Crewe, Newcastle under Lyme and Whitchurch.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinsford Total Blackout
United KingdomCrewe Phone
United KingdomNewcastle under Lyme E-mail
United KingdomCrewe TV
United KingdomWinsford Wi-fi
United KingdomWhitchurch Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Nantwich, England

Latest outage, problems and issue reports in Nantwich and nearby locations:

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • _ladyfairfax Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • sarahbirdsey sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • tmjcan Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, England

    This may be the worst commentary I've ever listened to @btsport

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • nigelhay Nigel Hay (@nigelhay) reported from Winsford, England

    @bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RIchardProud1 Richard Proud (@RIchardProud1) reported

    @bt_uk Complaint Ref: VOL013-564100345094 Spoke to Michael tonight for 12 minute for which he continued the company line from ******** Telecom to talk utter ******** and as a result he has took it on himself to close the complaint despite not being resolved

  • Chris_Leigh_UK Chris Leigh 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Chris_Leigh_UK) reported

    @bt_uk Would help if you upgraded our copper wires to fibre, but we are still trying to home educate 3 kids on 2-4Mbs (if we are lucky). Apparently our rural community is not important.

  • hezziejames Hezzie James (@hezziejames) reported

    @bt_uk Why has your bt home installation service been so bad? We've probably been told over 20 lies by your team. You've not kept to in person or phone appointments. You've manipulated and removed dated regarding installation from accounts.

  • tom_isham Tom Isham (@tom_isham) reported

    @bt_uk Ordered an upgrade 11 days ago because of the atrocious connection. No email confirmation. No phone call. Been on hold for 17 minutes now after being cut off. The issue is now severely effecting my work. Where do I send the invoice for lost business? #btsupport

  • Liampufc1996 Posh5Eva (@Liampufc1996) reported

    @bt_uk is getting worse everyday. 1) never sent the halo box we were promised but still charged for. 2) I get two bar signal in my bedroom which is directly above the box. 3) unable to stream on my laptop because it’s too slow. 4) can no longer connect to my work remote server

  • Liampufc1996 Posh5Eva (@Liampufc1996) reported

    @bt_uk There’s no point calling up though as your staff are either rude or just fob you off with the same old, ‘I’ll fix that now for you, sorry for your inconvenience’ but then it’s never fixed. We are paying almost £50 a month for an internet which doesn’t even reach half the house

  • bollock59356463 bollocks (@bollock59356463) reported

    @bt_uk My apologies it shows that my tweets have 1 comment but when I click on them it shows nothing. My broadband speed has been halved and you claim there’s no issue.

  • candyflosshime 🦝 Kasey 🦝🌱 (@candyflosshime) reported

    @bt_uk hey, can I have some help please? I got an email the other day saying my 24 month contract was nearly up after only 12 months... and ever since my Internet has been awful. Keeps dropping out, trouble on all devices. Would like someone to look into it please.

  • wilearl Will Earl (@wilearl) reported

    @bt_uk we now have no internet? You are making working from home impossible. How do I make a complaint? This is tiresome.

  • EllisMa14532683 Ellis Martin (@EllisMa14532683) reported

    @bt_uk Hi can you please help fix our ongoing WiFi issue? The Mini Hub sent out is shockingly slow and keeps breaking connection. This is negatively impacting my work! We have been chasing since 17th Feb!!!