BT (British Telecom) Outage Report in Nantwich, Cheshire East, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Nantwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Nantwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Nantwich, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Winsford, Newcastle under Lyme and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Winsford |
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| Newcastle under Lyme |
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| Crewe |
Internet | |
| Crewe |
Internet | |
| Crewe |
TV | |
| Crewe |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Nantwich, England
Latest outage, problems and issue reports in Nantwich and nearby locations:
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chorlton, England
We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!
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Nigel Hay
(@nigelhay) reported
from
Winsford, England
@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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sarahbirdsey
(@sarahbirdsey) reported
from
Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Wood
(@excitedpixels) reported
@bt_uk @BTCare @EE wow I've never dealt with such awful companies. It's been a total farce. All recorded for shock value how bad the journey has been. Def worthy of a CG bt creator comforts. Am un funny joke. I'm lost for words. :( so so bad. Nightmare.
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MOD
(@MouldyOldDoh) reported
@btbusinesscare Being able to fix things yourself, that the supplier got wrong, is not a sales argument. Be better.
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Ruthyxx
(@pop_ruth) reported
@bt_uk hi can you help our bills have gone up within a month no idea why and very confused
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⚒️Darren Skingle⚒️
(@FACoachdazza) reported
@Denner7s Glen Twaddle needs to be put out to pasture …… talk absolutely shite !! Awful commentating these days on @btsport
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Top Six Next Year
(@TopSixNextYear) reported
Hey @BTCare. Seems to be an internet outage over the bridge tonight. #ForeverInOurShadow
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annie sands
(@anniefoss) reported
Is the 4g hub down again? @bt_uk thanks
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becca
(@beccasiann) reported
@bt_uk can someone please help? Our hub has a solid blue light but we have no internet connection 🫠
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aka James Bond
(@FeelitWorking) reported
@bt_uk @WeAreOpenreach There is no issue with minimum radius, sharp or too many bends. It's a run from a pole right outside with updated service to it... I just want the bracket supporting the cable screwed in to brick and cable down the side, not front as it will be on the wrong side for equipment.
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aka James Bond
(@FeelitWorking) reported
@bt_uk It seems a waste of @WeAreOpenreach time to order a service, then find the person will not put a bracket on to a brick wall or take the cable down the side of a house! Routing of a cable and bracket is nothing to do with service availability. @WeAreOpenreach can you comment?
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aka James Bond
(@FeelitWorking) reported
@bt_uk still having major problems trying to find out if you can install a new service BEFORE I order. I need a cable secured by a bracket on brick, not upvc board and down the side of the house, not front. Why can't anyone discuss this? I don't want to cancel on the day itself!