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BT (British Telecom)

BT (British Telecom) Outage Report in Alsager, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Alsager, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alsager, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Alsager, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle under Lyme, Crewe, Stoke-on-Trent, Northwich, Sandbach, Winsford, and Congleton.

CityProblem TypeReport Time
Newcastle under Lyme Internet 4 days ago
Crewe Phone 8 days ago
Stoke-on-Trent Internet 15 days ago
Crewe E-mail 1 month ago
Newcastle under Lyme E-mail 1 month ago
Northwich Phone 2 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • psimpson13
    Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • paulrezult
    Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • toms_matt
    Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

  • PortlandLegend
    Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • tmjcan
    Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, England

    This may be the worst commentary I've ever listened to @btsport

  • Davetimo127
    Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • BrysonTube
    Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • CheadleTownFC
    Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • SmithCat73
    Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • AshTom03396918
    A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • BoxyBate
    Adam Bateman (@BoxyBate) reported from Nantwich, England

    @ljo_87 @hunter_mufc @ManUtdWomenFans @btsport @FAWSL @F1 @FAWC_ Oh yeah I agee about the @FAWC_, it was bad enough trying to find non MUTV highlights of games when we were in it, but now we are not, it seems as if that league has sadly been forgotten about somewhat. I would love to see matches in that league shown, even Justin highlight form.

  • peachy_80
    Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

  • lpatz80
    Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • PortlandLegend
    Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • jm0rr1s
    Chief Mechanic (@jm0rr1s) reported from Northwich, England

    @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Woowoo1975
    Wendy (@Woowoo1975) reported

    @bt_uk I have now cancelled our direct debit! I am not paying a single penny until this problem is sorted. Take me to court or chase me for money, I don't care anymore!

  • Kirit_Virdee
    🎩the_magician 🪄 (@Kirit_Virdee) reported

    @bt_uk You are billing me - I don't even have a bloody connection to my house. What an absolute joke. Your business department is awful. When the desktop survey came back and you realised you couldn't make any money you didnt bother to help

  • moscow77
    Andrew Moscow (@moscow77) reported

    @bt_uk This is useless. How do they escalate this to a manager to call them today? You are threatening them with deleting their email address if they want to switch back to a lesser service.

  • SimetimeB
    Simon Barnes (@SimetimeB) reported

    @bt_uk It's apparently in hand - however, after four days of two hour phonically and a lack of honesty I'm very frustrated that i'm still without service.

  • DanielO09122123
    Daniel O'Brien (@DanielO09122123) reported

    Yo @bt_uk can you tell your customer service guy who has left us on hold for the past 15 mins to hurry up. Has he gone to lunch FFS

  • JamesSuitsVox
    James W (@JamesSuitsVox) reported

    @bt_uk Thx Martin - 7 weeks for activation date, 12 hrs on the phone, BT attempted to send an emergency 4g mini hub out not 1, not 2, but 3! times and all I’ve received is a sim that doesn’t work, BS and lies from your customer ‘service’ team. I’ll not hold my breath for a call back.

  • josiecreates
    J Armand Smith (@josiecreates) reported

    @bt_uk 4th engineer said he fixed internet. Our complaint was closed and we accepted some compensation. Now it’s down again. Booked yet another engineer.

  • JessssPalmer
    Jess (@JessssPalmer) reported

    @bt_uk imagine your engineer turning up to install our broadband instead drills through our electricity cable cutting it all off and leaving us without electricity I’m the one ringing round to your companies DWF & TBRN yet no one is coming to fix YOUR MESS

  • moscow77
    Andrew Moscow (@moscow77) reported

    @bt_uk hi, my elderly parents have been with you over 15years for their internet. They have just moved house. You upsold them onto Halo 2 fibre optic. It can’t be fitted at their bungalow. They want to move back to their Halo 1 contract and you are refusing. Appalling service.

  • Kirit_Virdee
    🎩the_magician 🪄 (@Kirit_Virdee) reported

    @bt_uk And you supposed to help me? This is the worse customer experience I have ever experienced. Why the hell does it take 7 bloody months. I've had 8 openreach engineers who come and smoke drugs outside my property and then walk off as they are contractors and can't be bothered.