BT (British Telecom)

BT (British Telecom) Outage Report in Alsager, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alsager, Cheshire East, England 05/14/2025 15:30

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Newcastle under Lyme, Macclesfield, Stoke-on-Trent and Northwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Wi-fi
United KingdomCrewe Internet
United KingdomNewcastle under Lyme Phone
United KingdomMacclesfield Phone
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • calBradke Callum Bradke (@calBradke) reported from Crewe, England

    @btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • peachy_80 Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

  • tmjcan Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, England

    This may be the worst commentary I've ever listened to @btsport

  • AshTom03396918 A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • crewealex7 Phil Bedford (@crewealex7) reported from Crewe, England

    Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

  • JulieAnn1972 Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England

    @petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • toms_matt Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • rustyp29 russ phillips (@rustyp29) reported from Crewe, England

    @TomMarsy @btsport He certainly chatted some shit

  • lpatz80 Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • dpaton81 Daniel Paton (@dpaton81) reported from Leek, England

    @Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless

  • BoxyBate Adam Bateman (@BoxyBate) reported from Nantwich, England

    @ljo_87 @hunter_mufc @ManUtdWomenFans @btsport @FAWSL @F1 @FAWC_ Oh yeah I agee about the @FAWC_, it was bad enough trying to find non MUTV highlights of games when we were in it, but now we are not, it seems as if that league has sadly been forgotten about somewhat. I would love to see matches in that league shown, even Justin highlight form.

  • CheadleTownFC Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • jm0rr1s Chief Mechanic (@jm0rr1s) reported from Northwich, England

    @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Eco_R6 Eco 🇲🇦 (@Eco_R6) reported

    @bt_uk can u fix my internet plz

  • philkendall_SA Phil Kendall (@philkendall_SA) reported

    @bt_uk Thanks Sharon. I'm assuming the multiple entries for the same fault represent updated fix times? I'm the best minds are working flat out on this. Meanwhile on mobile, I can get a remote robot shave on Mt Snowdon, but it takes 30secs for a web page to load at my house!

  • Woollers Stephen Woolston (@Woollers) reported

    @Melaniebrowder1 @bt_uk Melanie, it amazes me BT acts surprised about help not coming quickly. Their service is always terrible, and at rip off prices too. I've had it with them. I can't wait to get out of my contract, but unfortunately we recently moved which allowed them to lock us in another 2 years.

  • JordanBeadle2 Jordan Beadle (@JordanBeadle2) reported

    @bt_uk how come bt internet is down? Not worked for 2 days, had to steal the neighbours no password wifi :(

  • AlexBestoncod alex lovell (@AlexBestoncod) reported

    @bt_uk internet's down again. Orange light, private messaged and waited 15 minutes but no response

  • Melaniebrowder1 Melanie browder (@Melaniebrowder1) reported

    @bt_uk I am still waiting for a call re my official complaint by mail.. The fact that my speeds are terrible , and no one at high level addressing my problems just helps me by law to leave BT…

  • ChokeLever Teddy (@ChokeLever) reported

    So after being a customer for 40 years for me and 60 years for my in-laws it’s goodbye @bt_uk. #loyalty counts for nothing more than a means of treating you as a cash cow

  • KellyFriendPR Kelly Friend (@KellyFriendPR) reported

    Hey @BTCare would have been nice to have advance warning of a 3-hour WiFi outage when most of us are working from home...

  • ConstantStars Jess Gabriel (@ConstantStars) reported

    @bt_uk Thank you, Janet - I’ve DM’d. Service status shows no fault in the area, but the fault is still open and her phone/broadband is still not working. Please let’s sort this!

  • AntonyPH83 Antony Hill (@AntonyPH83) reported

    @bt_uk why is it taking so long to restore service? ST10 2HN - we’ve had no phone or internet since the weekend - and have been quoted the 6th December until service is restored! That is just not good enough..