BT (British Telecom) Outage Report in Alsager, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Congleton, Newcastle under Lyme, Stoke-on-Trent, Macclesfield, Winsford, Leek and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Phone | |
| Congleton |
Internet | |
| Newcastle under Lyme |
||
| Congleton |
Phone | |
| Stoke-on-Trent |
Wi-fi | |
| Crewe |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Paul Jones
(@paulrezult) reported
from
Middlewich, England
Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Chief Mechanic
(@jm0rr1s) reported
from
Northwich, England
@DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.
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Kevin Main
(@KevMain) reported
from
Northwich, England
@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Kevin Main
(@KevMain) reported
from
Northwich, England
@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Paul Simpson
(@psimpson13) reported
from
Northwich, England
Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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A&T
(@AshTom03396918) reported
from
Macclesfield, England
@bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Fold_space
(@fold_space) reported
@bt_uk No broadband since April...just an ee hub that regularly gets turned off, and now no phone...I genuinely no longer trust the engineer you keep sending...he seems to find our suffering funny...is that REALLY OK with BT...HELP...PLEASE HELP..we are being bullied!! By your engineer
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Gemma
(@gemnic182) reported
@bt_uk So you’re a complaint specifically started with phones and there’s literally no way to actually talk to someone? A form won’t do my complaint justice I would like to voice it, but do I not have that choice?
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Fiona M More
(@newgrandmomma) reported
@bt_uk No response to my complaint, now being hounded for kit return which has already been sorted #getagrip #bt #notfitforpurpose
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Welfred
(@Welfred_Desktop) reported
@bt_uk She had just reported that the telephone is still not working
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T Irwin
(@trevori2009) reported
@bt_uk Hi, recently I turned off BT Sport contract (I’m a BT customer with log in details etc), tried this morning to buy monthly pass but isn’t happening as was being asked to create details or if I choose login there’s nowhere to buy the monthly pass, pity
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Welfred
(@Welfred_Desktop) reported
@bt_uk HELP REQUIRED
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Zacharay Race-Lonsdale
(@ZRaceXXII) reported
@bt_uk what do you mean you're no longer going to be supporting the windows version for the sport app anymore? It's all I use. It doesn't work via browser for me either...
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RobCockburn
(@RobCockburn) reported
@bt_uk If the person on your help line can’t even book an engineer until Monday then what can you do
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Andrew Boycott
(@Droop69) reported
@Rach_A_Rama @bt_uk What's the issue exactly ?.
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The Bird
(@ashdownetal) reported
@bt_uk Can't begin to describe the appalling distressing 'service' I've received from you. Moved to new home on 13/7 - order for line/B/B placed sev.weeks before that. I still have neither. Connection dates repeatedly cancelled. Info on my order deleted and changed. What is the problem?