BT (British Telecom) Outage Report in Alsager, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Winsford, Newcastle under Lyme, Congleton, Crewe and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Winsford |
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| Newcastle under Lyme |
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| Congleton |
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| Stoke-on-Trent |
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| Crewe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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sarahbirdsey
(@sarahbirdsey) reported
from
Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Nigel Hay
(@nigelhay) reported
from
Winsford, England
@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
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Tom Hiles
(@tom_hiles) reported
from
Macclesfield, England
@bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Neither a Brexitear nor a #COVIDIOT be
(@HelenMaryPike) reported
I fail, yet again, to understand what I pay @BTCare for?
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Charlotte O'Leary
(@Charlotteoleary) reported
@bt_uk She spoke to someone else and eventually got the add-on taken off, but they then put her through the dept who tried to flog her another 24 month contract. It's impossible to cancel an add-on without being bullied into signing up for a contract, which is appalling.
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Sam
(@PercyBros) reported
@bt_uk I added the 15 sim only deal to my boardband package to get the by sports app I follow the link and it says it’s you need an eligible package tf check your own website or just cancel my order
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ℙ𝕒𝕦𝕝 🐵🎧🇲🇾🇬🇧
(@VinylYesPlease) reported
@bt_uk Yes this is being dealt with via messenger. It shouldn’t have got to the point where we were disconnected. We don’t have great phone signal where we live so data usage is being used more than it should.
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Lee Colbran 🇬🇧
(@leecolbran) reported
@bt_uk You really are a clueless organisation. Six days without internet, I cancelled my account two days ago - and now, you want to book an engineer to come and fix the fault. Good luck wasting your own time/money.
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Lucy Chiswell
(@lucychiswellx) reported
@bt_uk Last update was around two weeks ago. Nothing since. And regarding the debt collectors I hadn’t realised it had got that far! Only after receiving a letter, text and email from the debt collectors. I will be raising a complaint as this has caused a huge amount of stress!
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Kush Ladani
(@kushty86) reported
@bryan1973 @mrjakehumphrey @btsport Good point although there’s always a slight delay and I think my broadband leads to some streaming issues at times
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Anne-Marie Mason
(@A_MM) reported
@bt_uk Hi, can I please check if there are any current known issues with mobile signal in the L40 West Lancs area? I've had no signal for 24 hours and I'm trying to work out why. Thank you. X
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🇬🇧 PuNKD Steven 🇬🇧 #LuciferNetflix
(@xXxXPuNKDXxXx) reported
@virginmedia @bt_uk You literally had the opportunity to potentially fix my internet issue, but no. You just straight up refuse. I've been with you from NTL (god.. the good old days...). I'm just done. So god damn done with VM.
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Sam
(@PercyBros) reported
@bt_uk Hi I have and if you can’t do what you advertise please don’t advertise and just cancel my order