BT (British Telecom)

BT (British Telecom) Outage Report in Alsager, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alsager, Cheshire East, England 01/14/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Northwich, Leek, Stoke-on-Trent, Sandbach and Crewe.

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City Problem Type Report Time
United KingdomNorthwich Wi-fi
United KingdomLeek Internet
United KingdomStoke-on-Trent Wi-fi
United KingdomSandbach Phone
United KingdomNorthwich Internet
United KingdomCrewe Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • jm0rr1s Chief Mechanic (@jm0rr1s) reported from Northwich, England

    @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • tmjcan Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, England

    This may be the worst commentary I've ever listened to @btsport

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • AshTom03396918 A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MadMike123 michael leather (@MadMike123) reported

    Is there an award for the worst customer service experience, combined with obfuscation, procrastination and incompetence @bt_uk @WeAreOpenreach if not there should be. What makes it worse is that the people who actually have to deal with the customers are great!

  • NinBendo Benoblade Chronicles™ 🏳️‍🌈 (@NinBendo) reported

    @bt_uk Funny, because during my complaints about it being postponed, it was postponed again. It isn’t getting fixed any time soon. The date and time will just get pushed back every single day. We’ll still be experiencing issues in 2021. It will take that long and I know it.

  • MissZoeO Zoe Oldroyd (@MissZoeO) reported

    Really don't recommend @bt_uk they will cancel your order when they can't forfill the order and not tell you so they don't have to auto compensate #useless

  • VeedubGeezer Aaron Marsh (@VeedubGeezer) reported

    First impressions of the @BTCare Whole home mesh network? Good. Biggest let down is not being able split the 2.4ghz and 5ghz channels. That's such a simple thing considering the amount of smart equipment that exclusively uses 2.4ghz.

  • Snappersnap Matt (@Snappersnap) reported

    @bt_uk 24.99pm but if we can't fix your broadband problem in 30-days will give you £20 back you really must think your customers are the most stupid people in the world

  • bjcraske Ben Craske (@bjcraske) reported

    Hey @bt_uk any word on when broadband (via @NOWTV in this case) will resume in north Norwich? Been down since late Saturday afternoon ⌚🙄

  • baeonice LOZLO (@baeonice) reported

    @bt_uk It's not something that can be fixed though. It's just the only connection you can offer me. Brand new apartment, moved away from the countryside to a town and I have slower Internet. Haven't had Internet this slow in over 10 years. What do you propose I do?

  • elldivino Ell Presidente Elect (@elldivino) reported

    @bt_uk So will I have internet and TV up and running tomorrow even if I don’t have the smart hub or TV box? You told me in an email last week that the equipment would arrive today.....very disappointing start of customer service from you.

  • akhan999 Amjid Khan (@akhan999) reported

    @btsport pretty sure I sent a text to cancel bt sport after my 3 month trial but it’s not been cancelled I hope I’m not going to get charged for this

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?