BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle-under-Lyme District, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle-under-Lyme District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle-under-Lyme District, Staffordshire, England 05/14/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Newcastle under Lyme, Stoke-on-Trent and Market Drayton.

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City Problem Type Report Time
United KingdomCrewe Wi-fi
United KingdomCrewe Internet
United KingdomNewcastle under Lyme Phone
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Newcastle-under-Lyme District, England

Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • crewealex7 Phil Bedford (@crewealex7) reported from Crewe, England

    Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

  • calBradke Callum Bradke (@calBradke) reported from Crewe, England

    @btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • lpatz80 Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • BoxyBate Adam Bateman (@BoxyBate) reported from Nantwich, England

    @ljo_87 @hunter_mufc @ManUtdWomenFans @btsport @FAWSL @F1 @FAWC_ Oh yeah I agee about the @FAWC_, it was bad enough trying to find non MUTV highlights of games when we were in it, but now we are not, it seems as if that league has sadly been forgotten about somewhat. I would love to see matches in that league shown, even Justin highlight form.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • JulieAnn1972 Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England

    @petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

  • tmjcan Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, England

    This may be the worst commentary I've ever listened to @btsport

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • toms_matt Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RahulAgg27 rahul Aggarwal (@RahulAgg27) reported

    @SkyHelpTeam Well openreach is not helping either have registered multiple times for getting the lines sorted but nothing is going on... Looks like they are not interested in sorting the problem.. @WeAreOpenreach @bt_uk

  • Chickenhead_ch9 CH9 (@Chickenhead_ch9) reported

    Steve McManaman is an awful commentator #btsport #BURCHE #chelseaburnley

  • LondonAvBrad Brad K 🦏 (@LondonAvBrad) reported

    @NiceGuyKenny @btsport These two commentators are freaking awful

  • Mungo31 Ade (@Mungo31) reported

    No subscription TV services now BT since Tuesday. Not sure your working around the clock to fix issues is true ? @bt_uk #customerexperience @Ofcom

  • Sadsacks Josh Sadler (@Sadsacks) reported

    @jake_aspin98 @BurnleyOfficial @btsport Worst commentator on any channel. By a country mile

  • chronicsara chronicallyill_hystersister (@chronicsara) reported

    @SkyIreland @btsport It would be good if you could respond to customers I can't get through on phone or on fb messenger. It's impossible to get in touch regarding an issue

  • AyoItsAlexiaSZN It’s Alexia here lol ‼️ アレクシア 🇨🇦 (@AyoItsAlexiaSZN) reported

    @HeelBayBay **** WWE ON FOX and WWE ON BTSPORT 😔

  • marcwwfc1373 Marc Bufton (@marcwwfc1373) reported

    @btsport I took out a monthly pass to watch @EmiratesFACup game on Monday evening and then cancelled my renewal day or 2 after and when trying to watch any match now it doesn’t connect or freezes absolute joke u get my money but crap service 25 quid wat a rip off 😡😡😡

  • CornishGooner87 Lee (@CornishGooner87) reported

    @bt_uk is anyone online to help please

  • MkMrkhan Mushtaq 'R' Khan (@MkMrkhan) reported

    Is it me or has @btsport audio been very poor over past few weeks? Same with this Chelsea Burnley game. Is anything being done to fix this? We pay more than enough!