BT (British Telecom) Outage Report in Newcastle-under-Lyme District, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Crewe, Stone, Congleton and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
||
| Crewe |
Wi-fi | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jason tulip
(@Jasont72) reported
@SkyHelpTeam absolute load of crap your broadband is, cannot use this for work, @bt_uk new cust incoming
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karen boyle
(@k_1888) reported
@bt_uk having placed an order 6 weeks ago for fibre I still have no installation. Sub standard service from the alleged market leader.
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Mansa T.. the truth teller
(@mrT_bfc) reported
@bt_uk let me get this str8 I cancel service as I'm leaving the country. U say we will send u bag to send back equipment. I leave tomorrow still no bag. How do think your getting this equipment?
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karen boyle
(@k_1888) reported
@bt_uk Order placed 6 weeks ago for wifi upgrade....no work done. No solution. Booster disks requested, denied as order Still open for uncompleted installation.
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Elli
(@elli923) reported
@bt_uk had an engineer come fit my fibre yesterday, left before it was working, called yesterday and was told it will activate at midnight. It hasn’t. And my old internet has been switched off. I have exams this week that I need to revise for, my 4G signal is poor at my (1/2)
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☮️
(@raretaire) reported
@bt_uk I switched to you + said keep my number. You changed it. Asked you to switch back. 3 weeks gone you closed the complaint but you haven’t changed my number although said would be done by ystday. Every agent makes up a diff reason why is failing. 100% problems so far!
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Dawn Gifford 💙
(@dawnie2305) reported
@TonyfutureDj @bt_uk Yep, shame I'm about to get in trouble at work because I can't do my job properly without it
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Leon
(@weareleeds__) reported
@btsport as a BT Broadband & TV customer how do I go about ordering Fury V White? @btsportfootball
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Harry
(@hmistakidis) reported
@bt_uk Unfortunately not a BT customer yet but thank you for your prompt reply 👍
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Ria
(@riahoward40) reported
@bt_uk I’m absolutely livid. Charged over £340 for leaving within the 2 weeks because the signal you promised we didn’t get. And didn’t use the tv box as had no Ariel and don’t have a landline. Why???? This is robbery 😡😡😡