BT (British Telecom) Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle under Lyme, Crewe, Stoke-on-Trent, Sandbach, Market Drayton, and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme
|
Internet | 4 days ago |
|
Crewe
|
Phone | 8 days ago |
|
Stoke-on-Trent
|
Internet | 15 days ago |
|
Crewe
|
1 month ago | |
|
Newcastle under Lyme
|
1 month ago | |
|
Sandbach
|
Internet | 2 months ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Alex Vitsileos (@spartan888) reported from Weston, England@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Louise Short (@WhiteCandy) reported from Stoke-on-Trent, EnglandSo at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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mark keogh (@keogh01) reported from Congleton, England@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Bryson Bee 🐝🏴☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England@bt_uk And yet you couldn't answer as my if my customer service calls
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Matt Toms (@toms_matt) reported from Crewe, England@btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!
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Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England@bt_uk No thanks, I solved the problem.
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, EnglandThis may be the worst commentary I've ever listened to @btsport
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Catherine Smith (@SmithCat73) reported from Alsager, England@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Dave (@Davetimo127) reported from Stoke-on-Trent, England@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Jason (@JasonBFB) reported from Madeley, England@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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mark keogh (@keogh01) reported from Congleton, EnglandBeen trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Matt Western* (@westie0808) reported from Shavington cum Gresty, England@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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FeeBee (@FeeJBeee) reported@bt_uk rubbish service before I’m even connected - seems you can’t put full fibre order through until existing landline disconnected - computer says no! Current supplier says that will disconnect broadband. Can’t have no broadband as work from home. Utterly useless!
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J (@jimrichardss) reportedGonna stop watching football and cancel my @btsport,@SkySportsPL membership. Just boring now with VAR
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sharon summers (@sharonsummerssw) reported@bt_uk I need some help and I don't want to sit on the phone all day explaining myself 15 times, this month you have charged me £90 more for Equipment I HAVE sent back. I'd like it back please.
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Lauren Purdey (@Lauren_Purdey) reported@bt_uk I have just messaged you as I cannot get through to book an engineer for my vulnerable grandad. His landline and Wi-Fi has been down since yesterday and he lives alone, so there is no way anyone can contact him!! This is very urgent!!
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Gareth Jones 🏴 (@JonesiOnTwittah) reported@bt_uk I didn't think it would be fixed today, you told me it would be fixed today, regardless of the issue. One of us here works from home, what are they supposed to do? Your lack of urgency is appalling. And I want reimbursing for our time without internet at the VERY LEAST.
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Ludi Gomes (@lunega3010) reported@bt_uk Still having the same issue.
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Michele Welch (@camdengirl67) reported@btbusinesscare Hi My business phone line is down and I can't get in contact with yourselves to fix it
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ɹéuuø (@AshRenno92) reportedI think we would all support VAR if the officials came out and explained why the decisions are given (unless clear and obvious) but they don’t so we are left baffled by it @btsport
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Paul Harris (@prharri) reported@YNWA_Kaiser @btsport @btsportfootball Not on their agenda, never is
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Rui Freitas (@RFR10SLB) reported@bt_uk Morning, is there an outage in Midlothian, as broadband is down and phone signal is coming and going, so unable to work?