BT (British Telecom) Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Crewe, Market Drayton, Newcastle under Lyme, Stone and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Phone | |
| Crewe |
Internet | |
| Crewe |
Internet | |
| Market Drayton |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Gatfield
(@angiegatfield) reported
@bt_uk 8 hours later still waiting for BT to call us back...all I can advise folk to do is avoid them at all costs. I'll be happy to explain to the good folk on twitter exactly why they should avoid this company. Big up to BT for closing a complaint without speaking to us!
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Joe
(@RueTheWhirl85) reported
@bt_uk Sorry maybe that wasn’t clear, my TV and Mac are powered down. I’m testing via my iPhone. Cheers.
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Mark Ellis
(@Mrcento) reported
@shomac28 @bt_uk Did you experience the joy of their customer service centre?, Particular highlight is getting passed around to ever increasingly ridiculous made up departments (Level 21 claims escalation team) that nearly all have the same guy called steven working for them. Awful.
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alickie
(@alickie66) reported
@shomac28 @bt_uk Made a complaint about one advisors tone and attitude. Got message 3 hours later to say closed. Asked for outcome. I then got told I'd asked for it to be re opened (I didnt). Got told persons line manager would call me. That was about 2 weeks ago. No call
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Joe
(@RueTheWhirl85) reported
@bt_uk I only have one device actively connected (My TV and Mac) are powered down. I’m standing right next to the router when testing. Can’t use an Ethernet to check as I have a Mac Mini and the screen is VESA mounted in a back room.
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dazzab
(@darren010967) reported
@adamsummerton @TheVanaramaNL @btsport Hopefully one 1 point by tomorrow night you never know who would of predicted the result 2 weeks ago
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John smith
(@imatteruk2) reported
@SkySportsNews And it'll probably be the best show they've done in years. Lineker was terrible anyway. Time @btsport get rid of him too!!
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kevin martin smith
(@kevinmartinsmi1) reported
@zaaqibro @bt_uk now bt is refuseing to respond to my emails this is how they treat customers this came from resolutions team mr phil akroyd
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Kev Young 🏴
(@kevc307) reported
@shomac28 @bt_uk Funny that. Just took out a new contract with them. And lo and behold its going up £8 a month and its not started yet. Paid 2 years for TV that I never used. Sherman tanks
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Peter Beecham
(@peter_beecham) reported
Omg @bt_uk what’s wrong with the broadband today? 😬It’s doing my head in! Rang earlier and it was restarted - now it’s not working again! BT app not working either!🙄