BT (British Telecom) Outage Report in Newcastle-under-Lyme District, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Stoke-on-Trent, Congleton, Newcastle under Lyme, Market Drayton and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Wi-fi | |
| Stoke-on-Trent |
Internet | |
| Congleton |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Newcastle under Lyme |
Phone | |
| Newcastle under Lyme |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
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Tim Howard
(@DrTimGHoward) reported
@NPapadopoulou_ @bt_uk ‘outage’ is an americanism. We call them power cuts. But outage can cause outrage
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Lego Joker
(@McquirkSpace) reported
@VancityReynolds @Vanarama @btsport Sucks
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Tommy
(@Tommy_n8) reported
@bt_uk over 3 weeks since I posted a letter to the complaints team and still not a word. My final bill and your ludicrous cancellation fee keeps raising even though I’ve been without your service for over 4 weeks. Genuinely the worse customer experience I have EVER had. Shocking.
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Adrian Corbett
(@Adrian_Corbett) reported
@Vanarama @TheVanaramaNL @btsport Sponsor wants more publicity shock!! I just want football not to be killed because of a hobby club owner throwing his toys out the pram when he can’t watch his latest fad (Wrexham) on telly. It ain’t broken, don’t fix it.
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👉 Julie 👈
(@juliesharp86) reported
@bt_uk Are you open yet? Or is telephone only way to make formal complaint?
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Lions den
(@DDashazz) reported
Tuchel needs to stop the favoritism he attaches to player selection. Havertz is not a better player than Broja in any football world. Mount has been terrible. Not an intelligent player. But he has passion and desire so the fans like him. Easily sacked by Roman. J Cole @btsport
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👉 Julie 👈
(@juliesharp86) reported
@bt_uk You have cancelled our order?? Is this how you treat new customers? We were due to go live with you on 1st September 2022!!!! No contact No nothing!! Log in only to be told YOU cancelled our order 🤬🤬🤬🤬🤬🤬🤬🤬🤬 Last we had was confirmation of direct debit date 🤬🤬🤬
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bae
(@mrsshampaine) reported
@bt_uk hi BT. is anybody in the office to help. Spent / lots of over an hour holding on yesterday. Need an urgent update for installation for an elderly and vulnerable person.
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Liam
(@Liam36635135) reported
@VancityReynolds @Vanarama @btsport Absolutely ridiculous, who are these people in the National League? We talk about grass roots football getting minimal support all the time and they ignore this opportunity????