BT (British Telecom) Outage Report in Newcastle-under-Lyme District, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
||
| Stoke-on-Trent |
Internet | |
| Crewe |
TV | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
-
The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
-
Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
-
Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
-
Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
-
Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
-
The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
-
Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
-
mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
-
Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
-
Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
-
Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
-
The Tollgate
(@TollgateStoke) reported
from
Newcastle-under-Lyme District, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
-
Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
-
mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
-
Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
-
Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
-
Tom Cannings
(@tmjcan) reported
from
Newcastle-under-Lyme District, England
This may be the worst commentary I've ever listened to @btsport
-
Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
-
I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
-
The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Edward Niger
(@EdwardNiger) reported
@ViewOfTheKop_ @SkySports @btsport Never going to happen, as they don't give two sh*ts about fans either.
-
Kevin Broome
(@broomey66) reported
from
Manchester, England
@bt_uk Checked out that link but nothing helped. It’s internet is that bad I struggle with buffering when streaming while someone else is also using the Wi-fi. When contact is up I won’t be renewing
-
Lesley-Anne Dillon
(@LesleyDill226) reported
@bt_uk Well as it goes I found the response I got, a little useless. It can’t be a network problem as I was watching the same programme at the time of recording and the schedule hadn’t changed. So I’m not sure why it didn’t record
-
Lynn
(@Lynn30175361) reported
@bt_uk Am not happy at all today #BT have terminated our services so no Internet and I work from home and my 2 youngest sons do college online. I have been a customer for a very long time and I am disgusted they can do this rather than wait for the payment a bit longer. Rediculous
-
Lynn
(@Lynn30175361) reported
@bt_uk I understand that but I have been a customer for over 20 years and this could cost me my job and then home
-
RUCHA VORA
(@vora_rucha) reported
@bt_uk @xboxuk I have been trying to switch over to BT broadband since last 2 months. Could you please help? The customer service takes hours to pick up the phone and then gives generic response of we will update you. Please I need to get this done for an exam!!
-
josh
(@lxfesupport) reported
@bt_uk I did the fix thing to 61998 and a message said they found a fault and need an engineer but two mins later I got one saying there isn’t a fault and it’s something to do with our home lol which one is it
-
jean turner
(@jeanturner1812) reported
@bt_uk we’re still waiting on our new hub that was promised twice over the past 3 weeks. To be lied to once is bad enough, but twice? We’re paying for a service that is practically non-existent.
-
Jossi
(@mrjossi_b) reported
Why do @TalkTalk @bt_uk & many firms persist with having a "Customer Services" team in India,Philippines & other Far East countries when they can't understand an English dialect & we struggle with theirs! Stop being cheap with your customers and #KeepitintheUK #DontUnderstand
-
Lynn
(@Lynn30175361) reported
@bt_uk @BarefootComp @NCA_UK Am not happy at all today #BT have terminated our services so no Internet and I work from home and my 2 youngest sons do college online. I have been a customer for a very long time and I am disgusted they can do this rather than wait for the payment a bit longer. Rediculous