BT (British Telecom) Outage Report in Congleton, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Congleton come from postal codes CW12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Leek, Macclesfield, Stoke-on-Trent, Congleton, Wilmslow, Crewe and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Leek |
Phone | |
| Macclesfield |
||
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Congleton |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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A&T
(@AshTom03396918) reported
from
Macclesfield, England
@bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Nicholas Fiennes
(@Fiensey) reported
from
Wilmslow, England
What’s wrong with @bt_uk hub seems to been having problems all day!!!!!
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Paul Jones
(@paulrezult) reported
from
Middlewich, England
Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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The Tollgate
(@TollgateStoke) reported
from
Newcastle-under-Lyme District, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk I need to raise a complaint
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Friends of the Carrs
(@FotCarrs) reported
from
Wilmslow, England
@mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MattPage
(@MattPage) reported
Hi @BT_uk. Please can you help? We just moved house yesterday so are waiting for our broadband to get turned on, but lockdown means our kids' school lessons are all online so they can't access them. Is there anything to do to speed up our wait time? Our switch on date is 18th
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JackSharedGradient
(@stancliffe_jack) reported
@bt_uk Hi Lesley. I am aware I have a complaint and team dealing with this, however there is no confusion on my behalf. I am waiting to be provided evidence of any existence that months of communication and work being carried out between BT and Openreach actually exists.
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James Wyatt
(@James_Wyatt) reported
How do you escalate at complaint with @bt_uk ? 75Mb broadband running at max 4Mb for a MONTH now and BT don't seem to care & are lying to me.
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oldone
(@leftoutside2) reported
@bt_uk Still needs tidying up, homes still have problems with wifi drop.
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C&M Property Management
(@CMPropertyMgt) reported
@btbusinesscare We're having a lot of problems with an internet connection dropping in DL7. Is there an ongoing problem? It happened all over Christmas and New Year
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jacky
(@jackcolbert7) reported
@bt_uk @GrahamKeyte Its just a marketing con BT are awful! Overpriced awful customer service thats why I left last month
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Jo Stevens
(@beatle1974) reported
@bt_uk ref order no. VOL013550773658942 booked for 18/1 is there chance to bump this forward? I’ve been without broadband for 2 weeks already due to multiple errors your end
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John Cummings
(@mrjohnc) reported
@bt_uk can you tell me if the BT WiFi extender 1200 is compatible with the BT business smart hub 7.0? They won't connect to each other and I don't know if the extender is broken or you make incompatible products
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Siobhan Mallett
(@MallettSiobhan) reported
@bt_uk Ty Lesley but my issues are with virgin media :(
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Javed Khan
(@JavedKhanCEO) reported
Many weeks notice to @btbusinesscare @BTGroup to install a new high speed home internet line. 6 weeks later- not completed. Plenty of excuses & misinformation though. One hand not knowing where the other one is! Shoddy service means I can’t do critical Zoom or Teams video mtgs