BT (British Telecom) Outage Report in Congleton, Cheshire East, England
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The latest reports from users having issues in Congleton come from postal codes CW12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Newcastle under Lyme, Sandbach, Congleton, Wilmslow, Leek, Stoke-on-Trent and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
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| Newcastle under Lyme |
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| Sandbach |
Internet | |
| Congleton |
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| Crewe |
Internet | |
| Wilmslow |
Community Discussion
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BT (British Telecom) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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MCFC OK
(@ManCityPal) reported
from
Wilmslow, England
Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Johnathan Massey
(@jl_massey) reported
from
Wilmslow, England
@bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny Boyle Actor and Writer
(@KennyIBoyle) reported
@bt_uk if you could see your way clear to not bombarding me with vaguely threatening emails and texts about returning kit I already returned two weeks ago? Customer service like this is why we left you in the first place.
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Hannah Yates
(@rockerhanbag) reported
@bt_uk My elderly neighbour’s email account has been hacked and he can’t access his emails. Requests for money gone out to other elderly folk who think it’s true. He can’t get through to anyone on the phone. Can you help?
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Ken
(@MartinKSmith) reported
@bt_uk I recently switched to BT, my service went 'live' yesterday, but the BT hub has not arrived yet. It was dispatched on the 14th, with no update to the tracking info since. I know there have been strikes, etc. But at what point can something be done?
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kingdommy (https://mastodon.online/@Kingdommy)
(@thekingdommy) reported
@bt_uk what's going on with broadband on Portland Dorset? Supposed to be resolved last night, has been unusable since and still down. We're an isolated community, what is going o
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JT
(@JT_Kickboxing) reported
@AdamCatterall Other media outlets only wanted to jump on the UFC bandwagon when it was already hyped up. They didn't wanna help build that hype like @btsport did. First Bisping & now Edwards, both were deserving to be contenders if not winners! #realsupport
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Alexis Huddart
(@Flexoid) reported
3 months of the worst customer service to renew a contract with @bt_uk & @ee, to be miss-sold contracts for just a simple renewal, what an utter joke, the time and mess about from this company it's just not worth having an business with them.
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laura
(@LauraAppleton05) reported
@NeilLayfield @MartinKSmith @bt_uk I'm in the same boat. Been told they can't do anything because it's with Royal Mail - can't send a new one out, can't collect from a depot etc. I worry it's lost in the RM system as tracking suggests it hasn't been scanned into RM network. More RM strikes on the 23rd...
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Mud Cakes and Wine
(@mudcakesandwine) reported
@bt_uk Good morning I was advised to ask this morning if you had any more information about our issues with having no internet and seeing when it maybe fixed
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Volemangler
(@volemangler) reported
@bt_uk Oi @bt_uk. My Fibre 900 FTTP, sold as 900Mb/s downstream and 120 Mb/s upstream has been giving me about 150 down and 2 up for nearly 2 weeks. Many calls to you. Raised fault, engineer no show, then I see "You've told us your fault is fixed" on the fault page! Incompetent liars!!
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Steph Ray
(@Itmum) reported
@bt_uk internet is down due to external problem which requires an engineer. Fix booked for 3 days time. I contacted BT today asking if I can have more mobile data so I could continue to work from home, told I'd have to pay for it which I can't afford. Where's the customer care?