BT (British Telecom)

BT (British Telecom) Outage Report in Congleton, Cheshire East, England

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The latest reports from users having issues in Congleton come from postal codes CW12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Congleton, Cheshire East, England 07/26/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Congleton, Wilmslow, Crewe and Newcastle under Lyme.

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City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomCongleton Phone
United KingdomStoke-on-Trent Phone
United KingdomWilmslow Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • Catheri93331915 Catherine Johnson (@Catheri93331915) reported from Macclesfield, England

    @samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible

  • Catheri93331915 Catherine Johnson (@Catheri93331915) reported from Macclesfield, England

    @bt_uk Openreach chat unusable - keeps looping to error - how can I get help please

  • cswbertie Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.

  • cswbertie Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

  • tom_hiles Tom Hiles (@tom_hiles) reported from Macclesfield, England

    @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

  • ManCityPal MCFC OK (@ManCityPal) reported from Wilmslow, England

    Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • apgj67 Andrew Johnson (@apgj67) reported

    @btbusinesscare As usual lack of information I had this issue most of the day if not all day … driving me mad 😡 unable to contact customer etc as usual poor service why’s it not highlighted on your website so we know it not us 😡

  • NFozzy1990 Nathan Foster (@NFozzy1990) reported

    @btbusinesscare can you please help me there is a fault with my business phone line that my card machine goes through, called up twice to have the phone put down on me/cut off I’ve lost a lot of business so far today, thanks Woodston cycles Ltd Peterborough

  • BatemanChino Batrick Pateman (@BatemanChino) reported from Worle, England

    @bt_uk @BTCare Broadband appears down in BS22 8BD?

  • Tony33uk Tony33 (@Tony33uk) reported

    So we have a dedicated business leased line and @BTBusiness @btbusinesscare are doing **** all about it! Been down for over 24 hours and despite being told several times its still not on, assume we we been able to invoice you for thousands of pounds for loss of earnings

  • al74green Alex Green (@al74green) reported

    @btbusinesscare BT Business do not look after there customers, I have lost work today due to their inability to maintain the network, absolutely disgraceful, customer care is non existent

  • PaganOnTour Matthew (@PaganOnTour) reported

    @scottavfc8 thata right champions league was never independently owned by sky tv they never had the rights they never showed the games it was itv then btsport now owned by EE as tnt sports so sky never had the champions league

  • howmuchlonger75 Holly (@howmuchlonger75) reported

    @btbusinesscare @sammifordart My broadband has been awful for over 24 hours now. Can barely get online. What is happening @bt_uk ?

  • Walesguy2 Mark (@Walesguy2) reported

    @ivinsp @FutureDarren @btbusinesscare You’re a star!! Thank you. Spoken to Ankul, Rushsli, Snehit, Sreya, Muskan just this week. Not one had bothered to move this forward or get back to me. Awful.

  • Walesguy2 Mark (@Walesguy2) reported

    @FutureDarren @btbusinesscare I mean the “help centre” in India is absolutely dreadful. Mind boggling incompetence and quite happy to lie to customers. I don’t know why @Ofcom don’t do anything!!!

  • FutureDarren Darren the new me.💜❤💙💚🧡🙏 (@FutureDarren) reported

    @Walesguy2 @btbusinesscare BT as Multi National Conglomerate should be held accountable for so many faults and errors,…..but yet, here they still are!