BT (British Telecom) Outage Report in Congleton, Cheshire East, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Wilmslow, Crewe, Newcastle under Lyme, Sandbach, Congleton and Leek.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow |
Wi-fi | |
| Wilmslow |
Internet | |
| Crewe |
||
| Newcastle under Lyme |
||
| Sandbach |
Internet | |
| Congleton |
Community Discussion
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BT (British Telecom) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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Johnathan Massey
(@jl_massey) reported
from
Wilmslow, England
@bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Septimus McClonk
(@clm2071) reported
@susiesooze @bt_uk I have the same email. It gives no info about what channels are going, no info about what happens if you do nothing. Links to taking out a new 24 month contract or cancelling without a fee....it really is very poor, reads as if you dont value your customers
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Doneill 🇮🇪🍉🐶
(@donthefool) reported
@bt_uk It’s not down it’s just terrible
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Nicole 🌼
(@niccshortt) reported
@bt_uk Yea it is. It’s been down all day from 8am
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Susie Roberts
(@susiesooze) reported
@bt_uk It is a letter not an email. It’s very confusing & gives no advice at all. I’ve been a BT customer for many years & do not expect to have to change things & therefore pay more in the middle of my contract. Surely you should be aware of this letter that has been sent to customers?
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Ed Leighton
(@edl67) reported
@bt_uk The fault is outstanding as ref# VOL055-8117730749371 We were told on Friday someone would call us today, no one did. I was told on Saturday someone would call me today. No one did. An engineer was due out today. No one came out. Atrocious service.
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Cherry
(@Cherry54820565) reported
@RuthieeL @bt_uk I really need your help 😭😭😭
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Septimus McClonk
(@clm2071) reported
@bt_uk so we're apparantley losing some channels in February...email links to our options which appear to be a new 24 month contract. No info about what channels were losing, no info about what happens if we do nothing. Very very poor BT
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Bret Margieson
(@margieson13) reported
@bt_uk hi my line was supposed to be activated yesterday and you text me saying it was up and running but my hub is still flashing pink and has no internet. Please help I need this desperately for work
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Matthew Aston
(@MatthewAston8) reported
@bt_uk @bt_uk Are you able to help me with an order I made with @btshopuk can’t get any response and need an update on an order
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Septimus McClonk
(@clm2071) reported
@bt_uk @susiesooze Its says to cancel. Top customer care there @bt_uk real focus on customer retention