BT (British Telecom) Outage Report in Congleton, Cheshire East, England
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The latest reports from users having issues in Congleton come from postal codes CW12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Congleton, Crewe, Wilmslow, Leek, Stoke-on-Trent, Knutsford and Sandbach.
| City | Problem Type | Report Time |
|---|---|---|
 Congleton |
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| Crewe |
Internet | |
| Wilmslow |
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| Leek |
Internet | |
| Stoke-on-Trent |
Phone | |
| Knutsford |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Johnathan Massey
(@jl_massey) reported
from
Wilmslow, England
@bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alec Dunn
(@LegoYoda) reported
@bt_uk That link states "there is no problem" but running the troubleshooter states "we're working in your area you MIGHT have a problem". But Texting yeilds "it's down, eta xx:xx" So is it working or not? each method tells me something different down for 15hrs so far...
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Hayley
(@w3sty87) reported
@bt_uk can you advise if there is an outage in RG31? Internet is down and can't find anything online
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lauren_walkerr
(@Lauren99Walker) reported
@bt_uk Hello,my internet has been down since last night which has caused issues for me due to work from home today. I checked the update online but it now keeps saying we couldn’t find your account when I click on the same link. Please could you advise me when this will be fixed?
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lesley
(@Lesleylou1) reported
@bt_uk openreach team has been digging up my street Yesterday they broke our internet line said they'd be back first thing to fix it. Two people here work from home. No sign of any openreach people. Boston Avenue NE 38. When can we expext it to be fixed
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Leigh Bishop-Lewis
(@leighb09) reported
@bt_uk Yes no help, other than to change the date to even further away! 3 kids,summer holidays it’s been hell but 2 days to go hopefully
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Bobby
(@thisboringman) reported
@bt_uk Looks like getting intermittent service in N4 area for the last 24 hours... does that correlate with a known issue or should I call in?
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Lewis
(@lewis67367499) reported
@ARandomBaseball @Josephclay33 @bt_uk I believe all broadband that uses open reach services are down atm yes. I’m the same.
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Yeshua
(@YeshuaFoxtrot) reported
@bt_uk yes they've left him til September 5th for a engineer. My brother has same issue on same street and had a engineer and still isn't sorted got another engineer today at 4pm. There's clearly an issue in the BD21 22 area but engineers don't know what
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Shae 💋
(@sugarhoneyaceg) reported
Turns out @btbusinesscare trying to charge me an entire years contract to cancel wifi that has never worked (even though it was supposed to start over two weeks ago) was the thing that made me cry today, never buy BT business wifi, they’re just scammers
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kaye moors
(@kayemoors) reported
@bt_uk we’ve had issues for over 3 months and Open reach engineers apparently have fixed the issue 4 times. They are constantly on strike and we are having to rely on data to operate a business. Shocking!