BT (British Telecom)

BT (British Telecom) Outage Report in Congleton, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Congleton come from postal codes CW12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Congleton, Cheshire East, England 02/11/2026 00:20

February 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Congleton, Crewe, Wilmslow, Leek, Stoke-on-Trent, Knutsford and Sandbach.

Loading map, please wait...
City Problem Type Report Time
United KingdomCongleton E-mail
United KingdomCrewe Internet
United KingdomWilmslow E-mail
United KingdomLeek Internet
United KingdomStoke-on-Trent Phone
United KingdomKnutsford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 123_shibby shibby (@123_shibby) reported

    @btsport hi guys, not sure if you have a help account, but why are episodes of Scottish Football Extra rarely on your 'tv catch up' part of the website? they used to be but now most episodes don't appear :(

  • AmadsAgent Amads.agent (@AmadsAgent) reported

    3 o clock kick offs are so **** they make no senses at all as well why would you want fleas people to view a game when it’s make you more money @SkySports @premierleague @btsport

  • Macool__ Macool (@Macool__) reported

    @TylerSheekz1 @bt_uk It’s terrible for me at the moment I’ll be playing warzone and then all of a sudden it’s 300+ ping but only for a couple of seconds and I’ll maybe get 10 of these spikes over the space of a 2 minutes or so. You using those disks? I’ve got my PS5 wired through Ethernet into it

  • harryt68 Their mum💙 (@harryt68) reported

    @bt_uk @OpenreachHelp we have told you that we have poor broadband. You tell us we have good speeds. How then has it taken me an hour to watch 30mins of tv on iPlayer. Constantly dropping out/buffering/freezing. Give me a reason to stay with you.

  • twigdewunderkid Steven Brooks (@twigdewunderkid) reported

    BT co-commentator ‘Notts County deservedly take the lead’ either has agenda against Wrexham or not up to his job. A truly shockingly bad take. Wow #Wrexham #btsport

  • jj_spicer Jonathan Spicer (@jj_spicer) reported

    Total in competence by @bt_uk no broadband since our move on 18th and despite raising a complaint and promise of phone calls nothing has happened, rang today and was told by agent that manager would not speak to customers. Totally unimpressed

  • BrightAngelMedi brightangelmedia (@BrightAngelMedi) reported

    @OpenreachHelp it funny your support but the phone down when we call to fix Internet. Also @bt_uk your guys are the same. Call your self's and phones out down. If it was not for your screw up there would be Internet.

  • jj_spicer Jonathan Spicer (@jj_spicer) reported

    @bt_uk There are copious notes on our account but basically you can’t provide the FTTP broadband to house, we have just moved to, but the handling of this has been awful, with no one taking ownership, so we are moving providers and do not expect to be charged any exit penalties

  • Macool__ Macool (@Macool__) reported

    @TylerSheekz1 @bt_uk Did you ever get this issue sorted? I have this problem currently too - would like to get it sorted because I just keep getting lag spikes and so my ping spikes really high causing jitters in game. Please let me know ASAP

  • upies1862 morphpie (@upies1862) reported

    @btsport what is your problem with Notts county you bunch of bias cardboard illiterate *****? Just tell me you bunch of wankers