BT (British Telecom) Outage Report in Congleton, Cheshire East, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Congleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Congleton, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle under Lyme, Crewe, Stoke-on-Trent, Wilmslow, Sandbach, and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme
|
Internet | 4 days ago |
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Crewe
|
Phone | 8 days ago |
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Stoke-on-Trent
|
Internet | 15 days ago |
|
Wilmslow
|
Internet | 15 days ago |
|
Wilmslow
|
Wi-fi | 23 days ago |
|
Wilmslow
|
Internet | 25 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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mark keogh (@keogh01) reported from Congleton, England@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Matt Western* (@westie0808) reported from Shavington cum Gresty, England@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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connersofficial™ (@connersofficial) reported from Leek, England2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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A&T (@AshTom03396918) reported from Macclesfield, England@bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph
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Dave Ashurst (@DWA2005) reported from Knutsford, England@btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing
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Jason (@JasonBFB) reported from Madeley, England@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Stob Rone (@stobrone) reported from Cheadle, EnglandIf you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Iain Hughes (@F1Hughsey87) reported from Macclesfield, England@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England@bt_uk No thanks, I solved the problem.
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Louise Short (@WhiteCandy) reported from Stoke-on-Trent, EnglandSo at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Dave (@Davetimo127) reported from Stoke-on-Trent, England@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Paul Jones (@paulrezult) reported from Middlewich, EnglandHey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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Catherine Smith (@SmithCat73) reported from Alsager, England@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Friends of the Carrs (@FotCarrs) reported from Wilmslow, England@mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.
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mark keogh (@keogh01) reported from Congleton, EnglandBeen trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Bryson Bee 🐝🏴☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England@bt_uk And yet you couldn't answer as my if my customer service calls
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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mood (@000mood000) reported@bt_uk Annel you’re gonna have to help me here what does BT stand for
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Sue Duris (@SueDuris) reported@bt_uk Faulty hub-ordered one. Promised me profusely I would have today. Royal Mail said delivering tomorrow but I have open reach coming tomorrow I don’t even know if I’m going to get this resolved tomorrow. Who the hell is going to go on record and help me? Crap service thus far!!!!
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Simon Miller (@simonfgmiller) reported@bt_uk Yes, but it’s not fixed - that’s the problem. You guys do your best, as do the call centre folk, we’ve had repeat visits from Openreach engineers - but the problem is never solved.
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Mark Loveridge (@markloveridge) reported@bt_uk There is a damaged telegraph pole. They're in a vulnerable position if they need to call emergency services as they, nor their neighbours can. Not having a date to resolve is unacceptable don't you think?
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Sylveon Plath (@sillydizzle) reported@bt_uk I want YOU to do something about YOUR workers should I can actually train to do my job while I'm off, because of course the internet is down in my time off when I actually can do online training
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🐲 🏴 Chi 🇹🇭 🐉 (@Thai7Chi) reported@bt_uk I do need to ask though. When are you guys able to come in homes again? I originally wanted Internet in my bedroom like I had with virgin. So all my devices connected with Ethernet. Now it's downstairs where I have to connect with WiFi. The signal not as good.
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Mark Loveridge (@markloveridge) reported@bt_uk my parents have their internet and phone down with no mobile signal and could take weeks or months? Not really acceptable?
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Sylveon Plath (@sillydizzle) reported@bt_uk More useless platitudes, exactly what I'd expect from a bunch of *****, is that what BT stands for? YOUR ENGINEER DIDN'T GIVE A **** WHEN THEY CUT OUR LINE EITHER!
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Dave (@whoamidoyouknow) reported@bt_uk I duly received the call at 10am. After 40 fruitless minutes, it transpires that the caller was not the promised Tier 2 email expert but rather the umpteenth 1st line generalist that I've spoken to during this never ending farce. Still no email access after 11 days. 🙄🙄🙄
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Sue Duris (@SueDuris) reportedBoy everyone in the village said get @bt_uk - 3 days still with no service. I’m so thrilled that #CX and #CustomerService mean something in the #UK, she said sarcastically.