BT (British Telecom) Outage Report in Congleton, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Wilmslow, Crewe, Newcastle under Lyme, Sandbach, Congleton, Leek and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow |
Wi-fi | |
| Wilmslow |
Internet | |
| Crewe |
||
| Newcastle under Lyme |
||
| Sandbach |
Internet | |
| Congleton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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Tom Hiles
(@tom_hiles) reported
from
Macclesfield, England
@bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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Catherine Johnson
(@Catheri93331915) reported
from
Macclesfield, England
@bt_uk Openreach chat unusable - keeps looping to error - how can I get help please
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Johnathan Massey
(@jl_massey) reported
from
Wilmslow, England
@bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.
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Catherine Johnson
(@Catheri93331915) reported
from
Macclesfield, England
@samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.
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MCFC OK
(@ManCityPal) reported
from
Wilmslow, England
Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Kell
(@tim_kell) reported
@mattdenchfield @bt_uk @BTCare Sorry Matt, I only just got this, your broadband must be really slow.
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Rob 🏴🇧🇷
(@RWT15) reported
@bt_uk I have recently changed my BTTV package to be your new @NOWTV entertainment package. I have to say the stability of the platform is shockingly bad. It frequently freezes requiring a hard reset. Such a massive downgrade on my previous BT subscription.
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Jack Holman
(@JackHolman578) reported
@bt_uk We have recently put a complaint in about it so I will wait and see if it is resolved from that. If not I may try what has been suggested but if not I will heavily recommend to my parents to look elsewhere for a network. Thank you
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Nigel
(@nigelthebuddha) reported
@bt_uk Thank you for your response - it's all fine now. However, the live stream was completely ruined. After I finished the stream I saw that I was a known issue. These things happen but its too late now. I only hope my channel users are more understanding than I am.
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chloe
(@chlxecull) reported
@bt_uk I think it is terrible you do no offer friend and family discounts
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daisy
(@daisyemily5) reported
@bt_uk All sorted! It was a local problem and was fixed short after!
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Adrian Byrne
(@AdrianByrne11) reported
@bt_uk what's your customer service like?
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Gincairn
(@Gincairn) reported
@bt_uk which marketing exec thought it would be a good idea to use music from a song called "bad guy" in your adverts? Kind of seems like negative advertising, probably an accident but not a great idea for sure, now I automatically link BT with Bad Guy (the phrase not the song)
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Lord Paulie
(@pinesbloke) reported
@bt_uk just increased by bill by 4.25%, for a crappy service. That’s way more than inflation. Nice.
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darren bowles
(@darrenbowles13) reported
@bt_uk why is your connections so bad of late I’m not sure why I’m paying for fibre when it cuts out every 30min I would be better off using 4g