BT (British Telecom)

BT (British Telecom) Outage Report in Congleton, Cheshire East, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Congleton, Cheshire East, England 01/16/2026 19:00

January 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Knutsford, Leek, Sandbach, Crewe and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomKnutsford Internet
United KingdomLeek Internet
United KingdomStoke-on-Trent Wi-fi
United KingdomSandbach Phone
United KingdomCrewe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • FotCarrs Friends of the Carrs (@FotCarrs) reported from Wilmslow, England

    @mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.

  • toms_matt Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

  • tmjcan Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, England

    This may be the worst commentary I've ever listened to @btsport

  • crewealex7 Phil Bedford (@crewealex7) reported from Crewe, England

    Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

  • Fiensey Nicholas Fiennes (@Fiensey) reported from Wilmslow, England

    What’s wrong with @bt_uk hub seems to been having problems all day!!!!!

  • AshTom03396918 A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • D8rok David Brocklehurst (@D8rok) reported from Whaley Bridge, England

    Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

  • lpatz80 Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • JulieAnn1972 Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England

    @petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @RobbieSavage8 VAR does not work perfectly well when there are only fractions involved as the frame speeds being used are to slow. So let’s stop the nonsense it’s always correct, it just isn’t @btsport #Ajaxchelsea

  • pubscene Mike (@pubscene) reported from Bollington, England

    @btsport mcmanaman. Why another season with him. Worst ever pundit

  • CheadleTownFC Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chrishew08 Chris Hewitson (@chrishew08) reported

    @AILAHT0909 @bt_uk We are currently Day 5 with the same issue, seems to be an issue with their automated messages as we have had two message like this and still no net.

  • GGZiiSocial GGZii (@GGZiiSocial) reported

    This @bt_uk EE Hub they provided can give me 15 up and my home internet gives me worse. A 30 Minute 6 gig file is taking 45mins to upload, normally that would be 8 hours. It's why I never do longfrom content anymore. Man I WISH I had this upload all the time.

  • Rma13Fiona Fiona Grant (@Rma13Fiona) reported

    @ruuthash @bt_uk Lucky you, wish I could say the same!! DREADFUL Customer Service & wouldn't recommend BT to anyone 😡

  • StephDonald2020 Steph Donald (@StephDonald2020) reported

    @bt_uk no internet, again, since 9am this morning. Absolute joke considering I work from home. Tried to ring you, no answer, tried to text, you don’t recognise. Paying for a shocking service. Same thing happened in September. What you going to do about it?

  • seasidebeachhut Katherine (@seasidebeachhut) reported

    @bt_uk help. Trying to contact my vulnerable mum. No one at your call centre to test the line for me . All her neighbours also engaged so wondering if a fault

  • leehill94 lee hill (@leehill94) reported

    @bt_uk why should i pay ny internet bill when you can't provide a satisfactory connection? Your internet is so poor, can you instruct me on how to close my account with you? More internet out of a toaster

  • HSauce1995 H (@HSauce1995) reported

    @JagoUfc @btsportufc @btsport Don't know why you're watching that again lad, slow card for me bar a handful of fights

  • scottberwick Scott (@scottberwick) reported

    @bt_uk the phone lines in Leuchars KY16 seem to be down. It’s not possible to make or receive calls. Can you advise?

  • paulspa52456190 paul sparrow (@paulspa52456190) reported

    @bt_uk What a surprise...no reply Unbelievable bad customer service

  • MattFUTTrading Matt (@MattFUTTrading) reported

    Well, big thanks to the useless sacks of 💩 over at BT. Internet down all of today ✅ On the phone for 2 hours trying to get it sorted ✅ No fix until Tuesday ✅ Oh and to top it off, cheeky **** says they’re on strike tomorrow so won’t be able to assist See ya @bt_uk 👋🏻