BT (British Telecom) Outage Report in Congleton, Cheshire East, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Knutsford, Leek, Sandbach, Crewe and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Knutsford |
Internet | |
| Leek |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Sandbach |
Phone | |
| Crewe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Tom Hiles
(@tom_hiles) reported
from
Macclesfield, England
@bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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MCFC OK
(@ManCityPal) reported
from
Wilmslow, England
Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.
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Johnathan Massey
(@jl_massey) reported
from
Wilmslow, England
@bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Carrie
(@PkqggsumuBEmZR2) reported
@bt_uk I decided to switch from Virgin to BT. I'm a new customer and since 23rd January I am still not connected. Open reach have let me down 5 times they come out and telling me it needs digging out and nothing is done. This is appalling I don't know what to do as live alone.
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Jo Perry
(@Dancer_J0) reported
@bt_uk So BT you well & truly messed up. So you can cancel the wrong land line immediately leaving and elderly lady alone without her lifeline but it's going to take a few days "you think" to get it up and running again, leaving her vulnerable!! FFS BT!! 😡🤬
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Fiona 46 Parker
(@fionapaulton) reported
@btsport stop that horrid graphic @SkySportMotoGP
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Stewart Howard
(@stew_howard) reported
@virginmedia @btsport why can't I watch BTSport1 on my android device via the virgin tv go app? I am getting a rights restriction message. I pay for the service so should be able to watch all programmes irrespective of the device being used.
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Abiola
(@waziu) reported
@redsoxbrit64 @btsportufc @btsport Most of them do it because they don't wanna miss the dominant position they are in. Do you expect him to take a second to check if his opponent is knocked out? That's what the refs are there for. Its bad but they all signed up for it.
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Lee Blease 🇬🇧⚓️ #UTM
(@leeblease) reported
@trevhewsongy @virginmedia @bt_uk I’m just not paying £50 a month to virgin. They can drop it to the same price as a new customer or I’m jumping ship.
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Jessica Evans 🏳️🌈
(@jessicasevans) reported
@Georgia10121 @bt_uk @VodafoneUK We're experiencing the same issues in Ferndown, Dorset. Keeps dropping out since Friday.
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Joe Mac
(@_JoeMac86) reported
@bt_uk It’s more than one household, my mums house and my house. Both in the same village. It’s so hit and miss it’s unbelievable! Really very poor. Always been this way
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Leigh Odell
(@O_DAWG_UK) reported
@bt_uk Guys come on. The line check came back fine. You sent me a ‘how to improve your wifi’ video, which is a glorified ‘switch it on and off again.’ Please don’t take your customers for idiots. The home set up is fine, the issue is your service. So what are you going to do to help?
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Stephen Lyons
(@UKBritVoice) reported
@bt_uk Sends fine from my old MacBook Pro. Jus the M1 chip MacBook which has some problems.