BT (British Telecom)

BT (British Telecom) Outage Report in Congleton, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Congleton, Cheshire East, England 02/02/2026 15:55

February 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Wilmslow, Leek, Stoke-on-Trent, Knutsford and Sandbach.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow E-mail
United KingdomLeek Internet
United KingdomStoke-on-Trent Phone
United KingdomKnutsford Internet
United KingdomLeek Internet
United KingdomStoke-on-Trent Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mptopham Mark Topham (@mptopham) reported

    @bt_uk you’ve been overcharging me for 4 months despite saying you will fix it, I can’t keep calling you every month, how do I get the issue fixed?

  • maegannscott mae (@maegannscott) reported

    @alanamcguire10 @bt_uk Nah my bf was pure arguing down the phone with them the other day and the cheeky cow kept telling him to be quiet and then hung up on him when he was mid sentence 😭 they actual don’t give a **** ahaha

  • Zimbo_Son Innocent (@Zimbo_Son) reported

    @bt_uk is there a reason why your WiFi is down in my area? Most of my neighbours use your network and there's nothing showing up at all for the last hour.

  • Mrluketennant Luke Tennant (@Mrluketennant) reported

    @bt_uk on Wednesday you couldnt upgrade our atrocious broadband because the engineer didn't have a modem to connect. 3 days later we have the modem and it doesn't work. I've now been on hold for 40 minutes. This is awful and I want to leave #LetMePlayProClubs

  • OfficialWadeB Wade ✪ (@OfficialWadeB) reported

    @EE hi, BTSport no longer seems to work on my plan even though it still says it’s in my add one. I spoke on the phone regarding this recently but still no fix

  • liaml4893 Liam Livingstone (@liaml4893) reported

    @AnthonyClapham @bt_uk That’s why you’re awful at cod

  • SteveBellPropRT Steve Bell (@SteveBellPropRT) reported

    3 phone calls claiming to be from @BT_uk technical department about our poor internet connection. Number is 01020396042. Beware as I'm assuming it's not really BT? Nothing wrong with my internet, but could easily fool someone.

  • harashulme Sarah Hulme (@harashulme) reported

    @bt_uk Seems to have multiple accounts created after several confusing calls over last 2 weeks . English is not her 1st language. Now been on hold over an hour after being cut off as issue was near resolution!

  • dannyj_mitchell Danny Mitchell (@dannyj_mitchell) reported

    @bt_uk @btsport Hi. Trying to sign up to a month sport pass. Your website keeps crashing when payment details processed. Want to make sure money hasn't been taken. Please can you help?

  • bunchoffrauds Bunch Of Frauds (@bunchoffrauds) reported

    I’ve never known a grown man to get so excited over a ******* touch screen like Jake Humphrey does every single week, the guy has the mental age of a 6 year old #BTsport #BHALIV