BT (British Telecom) outages and service status in Congleton, England

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Congleton, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Wilmslow, Crewe, and Knutsford.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	2 hours ago
Stoke-on-Trent	E-mail	5 days ago
Wilmslow	E-mail	5 days ago
Stoke-on-Trent	Total Blackout	8 days ago
Wilmslow	Total Blackout	12 days ago
Wilmslow	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 47 seconds ago from Haslington, England

  @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

• 
  Stob Rone (@stobrone) reported 2 minutes ago from Cheadle, England

  If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

• 
  The Tollgate (@TollgateStoke) reported 2 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

• 
  Barcelona Szczecinek (@BarcelonaSzcze1) reported 4 minutes ago from Crewe, England

  @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

• 
  Cheadle Town FC (@CheadleTownFC) reported 6 minutes ago from Macclesfield, England

  Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

• 
  Another bloke from Stoke. (@cswbertie) reported 8 minutes ago from Stoke-on-Trent, England

  @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

• 
  Chris (@PortlandLegend) reported 13 minutes ago from Leek, England

  @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

• 
  David Brocklehurst (@D8rok) reported 16 minutes ago from Whaley Bridge, England

  Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 17 minutes ago from Haslington, England

  @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

• 
  Friends of the Carrs (@FotCarrs) reported 18 minutes ago from Wilmslow, England

  @mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.

• 
  Another bloke from Stoke. (@cswbertie) reported 27 minutes ago from Stoke-on-Trent, England

  @btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.

• 
  PIXEL HUNTER (@PIXELHUNTER__) reported 29 minutes ago from Wilmslow, England

  @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

• 
  Chris (@PortlandLegend) reported 32 minutes ago from Leek, England

  @bt_uk I need to raise a complaint

• 
  Johnathan Massey (@jl_massey) reported 33 minutes ago from Wilmslow, England

  @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

• 
  russ phillips (@rustyp29) reported 34 minutes ago from Crewe, England

  @TomMarsy @btsport He certainly chatted some shit

• 
  Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported 34 minutes ago from Stoke-on-Trent, England

  @bt_uk And yet you couldn't answer as my if my customer service calls

• 
  Nicholas Fiennes (@Fiensey) reported 34 minutes ago from Wilmslow, England

  What’s wrong with @bt_uk hub seems to been having problems all day!!!!!

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 46 minutes ago from Macclesfield, England

  @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

• 
  Paul Haddrell (@HaddrellPaul) reported 49 minutes ago from Stoke-on-Trent, England

  @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

• 
  mark keogh (@keogh01) reported 53 minutes ago from Congleton, England

  Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg Ruthen (@GregRuthen) reported 2 minutes ago

  @bt_uk What’s going on email not working, can’t get into My BT and now speeds dropping to 109mg to 145 after factory you carried. No record of this as promised. Claims for £100 not happening, monitor for week…in other words cant be honest.. Have you been Hacked .?

• 
  James Morris (@Jimmymo79) reported 5 minutes ago

  @bt_uk my mother in law is ridiculously overpaying for her home phone and broadband, your idea of rewarding loyalty was getting it down to £90! Still more than it shows on the website for an existing customer but the person I spoke to is no not calling back or replying to emails

• 
  June Marsh (@JuneMar68456333) reported 8 minutes ago

  @bt_uk is bt email down today? No emails received since midnight which is very unusual.

• 
  🇬🇧 (@JakeTheScalper) reported 11 minutes ago

  @bt_uk my broadband is down AND your website is down so I can’t report an outage. Such poor service no wonder everyone is moving to alt nets

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 18 minutes ago

  @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable

• 
  Lee Ralph (@LeeKRalph) reported 19 minutes ago

  @bt_uk @bt_uk it’s gone bad again. 11 mbps. I’m paying £52 a month for a service that isn’t holding up and it’s extremely distressing. I’ve reported the fault again but despite being told I was getting 20mbps+ after the first fault, this just isn’t the case. Please look into this.

• 
  Jack Stocker (@JackStocker95) reported 21 minutes ago

  @BTGroup @bt_uk can anybody please tell me when the BT voice cloud app will be functioning again? Been down nearly 6 hours now and we cannot redirect any incoming calls. Need help regarding this ASAP please.

• 
  John Richards (@Johnty14) reported 29 minutes ago

  @bt_uk Please send me the details of how to make a formal complaint and the information to which ombudsman should be also informed.

• 
  Emma (@88ejackson88) reported 29 minutes ago

  @bt_uk I cannot use the service checker, as I said I can barely get any 4 or 5g and am using what little I have to tweet. I have messaged the helpline but is this just going straight through to AI and how long until I get replies?

• 
  alunvaughan (@alunvaughan) reported 29 minutes ago

  @bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/