BT (British Telecom)

BT (British Telecom) Outage Report in Congleton, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Congleton, Cheshire East, England 12/16/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Stoke-on-Trent and Wilmslow.

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City Problem Type Report Time
United KingdomCrewe Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomWilmslow Wi-fi
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Metbot65 Neil Metcalfe (@Metbot65) reported

    @Mumsyto2 @bt_uk me too, don't use landline much but notice incoming calls not connecting and no dial tone to make calls out. BT diagnostic says I have an unresolved billing issue....WTF I pay by DD and up to date.!!

  • RWT15 Rob 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇷 (@RWT15) reported

    @bt_uk Will do, many thanks for your help.

  • mr_leonkennedy Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, Scotland

    Broadband sorted for the new place. 500Mb download speeds and half price for the first 6 months too! Thank you @bt_uk - excellent service from your staff today. 👌

  • Wizarding_fool Gandandumblewind (@Wizarding_fool) reported

    @bt_uk Offer of £30+ more than a new customer isn't great. That link isn't very easy to find either, because it doesn't occur to BT web creators that a live chat button on the page WITH the "offers" would be logical. Thankfully EADER has many cheaper options and networks. tyvm though.

  • ChrisJStratford Chris Stratford (@ChrisJStratford) reported

    @btsport Are there any known problems? My BT Sport is not working through my smart TV. Introduction screen frozen. I have BT internet, so I’m guessing it’s not that…

  • MadMaxCronicles Chelsea FC ⭐️⭐️ (@MadMaxCronicles) reported

    Listening to Potter I can’t help but get the feeling he’s not enjoying the challenge. Two times being asked by @btsport pundits he looked at Cahill & Cole & said “you would know better than me at the big clubs”. Can’t help but feel he’s out of his depth.

  • kelantanmo Moneer (@kelantanmo) reported

    @Chels_HQ @btsport the problem is that you already know you actually doesn't know how to do your job! so, how would you convince them?

  • salfordLFC71 Anthony Hughes (@salfordLFC71) reported

    @bt_uk Slow broadband AND the digital phones are down but according to @bt_uk I'm getting all services. Absolute joke. Stay well clear because customer service is this kind of useless tweet helpline nothing more, and you will have problems once you've signed up

  • vaughanje101 Vaughanje101 (@vaughanje101) reported

    Oh ffs @btsport why oh why do you have that annoying Lucy Ward as co-commentator? She talks utter crap, irrelevant or obvious garbage. Darren Fletcher keeps asking for her opinion as he wants rid of her by emphasising her stupidity.#FULCHE

  • Snorkyno4 Snorky (@Snorkyno4) reported

    @bt_uk I've contacted BT and the person I spoke to was most helpful - the problem is with Openreach and the fact that they have not followed the correct procedure.