BT (British Telecom)

BT (British Telecom) Outage Report in Congleton, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Congleton, Cheshire East, England 12/04/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Stoke-on-Trent and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomWilmslow Wi-fi
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • FotCarrs Friends of the Carrs (@FotCarrs) reported from Wilmslow, England

    @mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • vintagemusic Past Perfect Vintage (@vintagemusic) reported

    @btbusinesscare So ... an hour's 'chat' and then after agreeing that I've been overcharged I get, "Our complaint team will contact you with the resolution after doing complete investigation". And this will be in about 3 days. FGS !

  • CaroleS91537175 Coogrind (@CaroleS91537175) reported

    @pottingerstef @bt_uk Has she seriously not had her phone/broadband back on yet? Surely it should be classed as an emergency !! Leaving an elderly lady who lives on her own without contact with the outside world during a pandemic and the worst weather we have had all winter. shame on you @bt_uk !!!

  • daanishofficial Daanish Tq (@daanishofficial) reported

    @bt_uk @btbusinesscare Are absolutely the worst company in the world. I WOULD NOT RECOMMEND THEM FOR BUSINESS USE...AS THEY SEEM TO BELIEVE IT IS OK TO CUT OFF MY SERVICES FOR MY BUSINESS FOR NO REASON WHATSOEVER WITH NO RESPONSE TO MY EMAILS DESPITE ADMITTING IT IS A BT ERROR!

  • Jonesec1976 Emma Jones (@Jonesec1976) reported

    @bt_uk Shame that BT prioritises vacuous messages rather than addressing appalling customer service and addressing the fact that we have had no working landline since mid Feb and are still paying for it. Promises at every step of the way and total failure to deliver every time.

  • daanishofficial Daanish Tq (@daanishofficial) reported

    @bt_uk Are absolutely the worst company in the world. I WOULD NOT RECOMMEND ANYBODY USE THEM FOR BUSINESS USE...AS THEY SEEM TO BELIEVE IT IS OK TO JUST CUT OFF MY SERVICES FOR MY BUSINESS FOR NO REASON WHATSOEVER WITH NO RESPONSE TO MY EMAILS DESPITE ADMITTING IT IS A BT ERROR!

  • adders89 tom adlam (@adders89) reported

    @BTCare @bt_uk recently taken bt with sports and on my order tracker it is saying that we are able to log in to the app now and start using. When trying to log in the app with the correct details it is giving on 1 device ID003 and on another device AJ931. Can you help please?

  • david_pennant David Pennant (@david_pennant) reported

    @btsport hi Bt sport. Just paid for a months rolling contract. Money has come out of my account but my login details aren’t being accepted. Anything to help please?

  • m7leicauser Andy B 💙 (@m7leicauser) reported

    @bt_uk If I get three nuisance calls in a morning, it is clearly not working well for me. Sorry, Aisling, but this is really, really annoying .

  • Jonesec1976 Emma Jones (@Jonesec1976) reported

    @bt_uk Not seeing evidence of brilliant people here when nobody is willing to help solve our issue of no service that we are still paying for. Shameful

  • Jonesec1976 Emma Jones (@Jonesec1976) reported

    @bt_uk If only this were true but sending direct messages doesn't seem to address any of the problems that we encounter nor do any BT customer service agents seem to care about resolving our issues.