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BT (British Telecom)

BT (British Telecom) outages and service status in Congleton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Congleton, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 28, 1:21 PM GMT+1.
  • 50% Internet (50%)
  • 17% Total Blackout (17%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Congleton, England

The most recent BT (British Telecom) outage reports came from the following cities: Wilmslow, Crewe, Stoke-on-Trent, Knutsford, and Newcastle under Lyme.

CityProblem TypeReport Time
Wilmslow Phone 9 hours ago
Wilmslow Internet 22 hours ago
Crewe Wi-fi 3 days ago
Wilmslow Internet 7 days ago
Crewe Internet 8 days ago
Stoke-on-Trent Total Blackout 11 days ago

Nearby cities with recent reports

Wilmslow

3 recent signals

9 hours ago
Crewe

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • PortlandLegend
    Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it ๐Ÿคฌ๐Ÿ™„

  • BrysonTube
    Bryson Bee ๐Ÿ๐Ÿดโ€โ˜ ๏ธ๐Ÿโš“โ˜  (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. ๐Ÿ˜ก

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. ๐Ÿ‘ ๐Ÿ‘ ๐Ÿ‘ Appreciated. Letโ€™s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • D8rok
    David Brocklehurst (@D8rok) reported from Whaley Bridge, England

    Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

  • DWA2005
    Dave Ashurst (@DWA2005) reported from Knutsford, England

    @RobbieSavage8 VAR does not work perfectly well when there are only fractions involved as the frame speeds being used are to slow. So letโ€™s stop the nonsense itโ€™s always correct, it just isnโ€™t @btsport #Ajaxchelsea

  • ManCityPal
    MCFC OK (@ManCityPal) reported from Wilmslow, England

    Michael Owen @btsport you know whatโ€™s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. ๐Ÿ‘ ๐Ÿ‘ ๐Ÿ‘ Appreciated. Letโ€™s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • jl_massey
    Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isnโ€™t a great deal of comfort. Being without service for a week is massively inconvenient. Iโ€™m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • Mhcrewe81Martin
    Martin H. #FBCoalition2024 3.5% ๐ŸŸจ๐ŸŸฅ (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. ๐Ÿ‘ ๐Ÿ‘ ๐Ÿ‘ Appreciated. Letโ€™s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • Fiensey
    Nicholas Fiennes (@Fiensey) reported from Wilmslow, England

    Whatโ€™s wrong with @bt_uk hub seems to been having problems all day!!!!!

  • stobrone
    Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • BarcelonaSzcze1
    Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement ๐Ÿ–•๐Ÿ–•๐Ÿ–•

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • DWA2005
    Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ang_ryScotsman
    Angry Scotsman (@Ang_ryScotsman) reported

    @bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.

  • GaelenMcclean
    Gaelen McClean (@GaelenMcclean) reported

    @goatteeboy @bt_uk Same in nn14. Yours just not working?

  • Banksie_FB5
    Gary Banks (@Banksie_FB5) reported

    @bt_uk I was told, on Sun, that it was planned 2b here Mon. Then told Mon it was planned 2b here Tues. Now told tomorrow. If the engineer had tested his work before he left I may not have been in this position! Now Iโ€™ve had to cancel a job of work โ€œin caseโ€ this persists! #unacceptable

  • nemurikyosirou
    Kenta (@nemurikyosirou) reported

    @bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.

  • BrownEyedGirlGB
    Trina S ๐Ÿ’™ (@BrownEyedGirlGB) reported

    @bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasnโ€™t been upgraded yet and that the notes say Iโ€™ll be in touch when it is. Rep went on to say we might be left without a line, like a threat

  • CmucG
    Chris McGregor (@CmucG) reported

    @bt_uk is this one of your numbers 01438382072. Since deciding to cancel my services with you today this number has called me 5 times. It is harassment. You had your chance to keep me when I called to say I had a better offer elsewhere. Your offer was rubbish and refused.

  • philltea
    PT (@philltea) reported

    Dad's just retired from @bt_uk due to ill health 38 years service. Not a single thank you, good luck or all the best Nothing at all Zero communication regarding help or advice getting his pension sorted and organised Just a random DPD driver turned up for his laptop Shambles

  • Jacsplace3
    Jac Dee ๐Ÿ‡บ๐Ÿ‡ฆ (@Jacsplace3) reported

    Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

  • KG40332532
    KG40 (@KG40332532) reported

    @bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.

  • Farmerwalsh
    Ed Walsh (@Farmerwalsh) reported

    Contact up for renewal in September. It will not be @bt_uk Poor workmanship and poor service