1. Home
  2. Companies
  3. BT (British Telecom)
  4. Congleton, England
BT (British Telecom)

BT (British Telecom) outages and service status in Congleton, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Congleton, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, Crewe, Wilmslow, Sandbach, and Congleton.

CityProblem TypeReport Time
Stoke-on-Trent Phone 2 days ago
Newcastle under Lyme Internet 7 days ago
Crewe Phone 12 days ago
Stoke-on-Trent Internet 19 days ago
Wilmslow Internet 19 days ago
Wilmslow Wi-fi 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • BrysonTube
    Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • jl_massey
    Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • WhiteCandy
    Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • draneni
    I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • TheSilverZebra
    ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • connersofficial
    connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • westie0808
    Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • HaddrellPaul
    Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • threexhorses
    Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • BarcelonaSzcze1
    Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • TheSilverZebra
    ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • Mhcrewe81Martin
    Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • F1Hughsey87
    Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Fletchmeister81
    Darrell fletcher (@Fletchmeister81) reported

    @ee really not happy ive been without wifi discs for over a week now @bt_uk say theres a 3 year warranty and say you must replace them, tomorrow i will be calling to cancel my full fibre as its still in 14 days and will cancel all contracts in november no more money from me

  • chr15h3nr13
    Chris (@chr15h3nr13) reported

    And another thing, while I’m in rant-mode… still no response to the complaint raised 3 weeks ago and no clear way to contact/escalate this. Perhaps @BBCWatchdog might have some insight on @bt_uk complaints/compensation procedures…

  • _luugah_
    ryeineken (@_luugah_) reported

    @CarbonCycleKate @bt_uk Out down at barrow in furness too

  • emmajg
    🌸 Emma 🌈 (@emmajg) reported

    Hi @bt_uk your tagline be we connect for good isn't quite happening for my parents & frankly it's a disgrace. They're over 70 and have been waiting 4 weeks for you to turn their phone line on there no mobile signal where they now live, they need their landline, please sort ASAP

  • CharlotteKatyF
    Charlotte Fehrmann (@CharlotteKatyF) reported

    @bt_uk Can you help as open reach are not replying and the water is still pouring out

  • jatroa
    Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @bt_uk The complaint is that an Openreach employee came onto my land to mend somebody else's faulty line. When he left my line was faulty, the other person's was fine. Neither BT,or OPENREACH will check the work he did and mend my line.

  • JuliaGuthrie19
    Jules (@JuliaGuthrie19) reported

    @bt_uk Husband trying to work - long list of urgent people to call & BT mobile network is not working again! Absolute joke!

  • nickthebubble78
    Nick Bubble (@nickthebubble78) reported

    @bt_uk broadband issues in N13 area apparently not being fixed until 1 June? This can’t be right! More information is needed please

  • sax_plays
    Samuel Plays Sax (@sax_plays) reported

    @bt_uk still my mum has no digital voice and therefore no landline. I call to get told the case is stuck in a system . Well get it unstuck. Disgusted an 80year old is left vulnerable with no ways of communication. Send this complaint to the chief exec and get it fixed . PLEASE!

  • murra_laura
    Laura Patricia Murra (@murra_laura) reported

    @bt_uk @bt_uk I was meant to be connected to BT Broadband by midnight yesterday to then phone in this morning and be told my service isn’t starting until the 24th due to issues with open reach!I’m now without broadband and have work from home to do!!!