BT (British Telecom) Outage Report in Congleton, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Wilmslow, Leek, Stoke-on-Trent, Knutsford and Sandbach.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow |
||
| Leek |
Internet | |
| Stoke-on-Trent |
Phone | |
| Knutsford |
Internet | |
| Leek |
Internet | |
| Stoke-on-Trent |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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Johnathan Massey
(@jl_massey) reported
from
Wilmslow, England
@bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Topham
(@mptopham) reported
@bt_uk you’ve been overcharging me for 4 months despite saying you will fix it, I can’t keep calling you every month, how do I get the issue fixed?
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mae
(@maegannscott) reported
@alanamcguire10 @bt_uk Nah my bf was pure arguing down the phone with them the other day and the cheeky cow kept telling him to be quiet and then hung up on him when he was mid sentence 😭 they actual don’t give a **** ahaha
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Innocent
(@Zimbo_Son) reported
@bt_uk is there a reason why your WiFi is down in my area? Most of my neighbours use your network and there's nothing showing up at all for the last hour.
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Luke Tennant
(@Mrluketennant) reported
@bt_uk on Wednesday you couldnt upgrade our atrocious broadband because the engineer didn't have a modem to connect. 3 days later we have the modem and it doesn't work. I've now been on hold for 40 minutes. This is awful and I want to leave #LetMePlayProClubs
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Wade ✪
(@OfficialWadeB) reported
@EE hi, BTSport no longer seems to work on my plan even though it still says it’s in my add one. I spoke on the phone regarding this recently but still no fix
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Liam Livingstone
(@liaml4893) reported
@AnthonyClapham @bt_uk That’s why you’re awful at cod
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Steve Bell
(@SteveBellPropRT) reported
3 phone calls claiming to be from @BT_uk technical department about our poor internet connection. Number is 01020396042. Beware as I'm assuming it's not really BT? Nothing wrong with my internet, but could easily fool someone.
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Sarah Hulme
(@harashulme) reported
@bt_uk Seems to have multiple accounts created after several confusing calls over last 2 weeks . English is not her 1st language. Now been on hold over an hour after being cut off as issue was near resolution!
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Danny Mitchell
(@dannyj_mitchell) reported
@bt_uk @btsport Hi. Trying to sign up to a month sport pass. Your website keeps crashing when payment details processed. Want to make sure money hasn't been taken. Please can you help?
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Bunch Of Frauds
(@bunchoffrauds) reported
I’ve never known a grown man to get so excited over a ******* touch screen like Jake Humphrey does every single week, the guy has the mental age of a 6 year old #BTsport #BHALIV