BT (British Telecom)

BT (British Telecom) Outage Report in Congleton, Cheshire East, England

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The latest reports from users having issues in Congleton come from postal codes CW12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Congleton, Cheshire East, England 02/25/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Sandbach, Congleton, Crewe, Wilmslow, Leek, Stoke-on-Trent and Knutsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSandbach Internet
United KingdomCongleton E-mail
United KingdomCrewe Internet
United KingdomWilmslow E-mail
United KingdomLeek Internet
United KingdomStoke-on-Trent Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeMilo26 Joe Harris (@JoeMilo26) reported

    @btsport you robbing *****. Not only do we have too pay for your service anyway but you’re charging extra for UFC 280?! Go **** yourselves.

  • lance73 Lance! (@lance73) reported

    @bt_uk Thanks, I've tried but they ate the worst company to deal with. They make it as difficult as possible to contact them. This would not have been an issue if you guys had not mucked up the replacement in the first place.

  • WBA6400 Ste (@WBA6400) reported

    What is the point of Peter Walton? He just sums up how bad English referees are and why VAR doesn’t work #BTsport

  • JamesEniffer jre100 (@JamesEniffer) reported

    @btbusinesscare do you have a helpline that works please as our phone and internet are down again so our business cannot operate. This is now urgent. Thanks

  • MorganBateman17 Morgan Bateman (@MorganBateman17) reported

    @bt_uk My parents have been without phone and broadband for 24 hours now. When I call and follow the text message it says the fault will be corrected on the '21st oct'. We're still waiting! What happens in an emergency with no land line?!

  • Hells4Heroes Helen (@Hells4Heroes) reported

    I am currently at my mums waiting on the phone to talk to someone from @bt_uk about her ridiculously slow Internet speed, which they are charging her £42.76 a month for...I've now been waiting for over 30 minutes... 🤬🤬

  • AndyOwl7 AndyOwl (@AndyOwl7) reported

    @btsport @barclaycard I missed the first 17 minutes of the game because of BTS exceedingly **** website and also because either the website or the barclaycard app wouldn't send/receive a validation code, ******* shambles the pair of you.

  • Enson2D D_Enson2 (@Enson2D) reported

    @btsportfootball Poor deluded Ronaldo fan at btsport...

  • ianapetch Ian Petch (@ianapetch) reported

    @BTCare a week of phone calls and god knows how@ling waiting listening to crap music. Passed from dept to dept. After 25 minutes on hold after a call back today passed to technical as told a fault on my line is the issue. Technical guy says NO FAULT on line at all.

  • RedGapRustler Jack Woods (@RedGapRustler) reported

    @Hells4Heroes @bt_uk I had the same issue couple weeks ago, contacted Sky on the Thursday morning they had a technician round to fix it that afternoon, pretty impressive