BT (British Telecom)

BT (British Telecom) Outage Report in Congleton, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Congleton, Cheshire East, England 03/26/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Wilmslow, Crewe, Newcastle under Lyme, Sandbach and Congleton.

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City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomWilmslow Internet
United KingdomWilmslow Wi-fi
United KingdomWilmslow Internet
United KingdomCrewe E-mail
United KingdomNewcastle under Lyme E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KatyKrazzle Katy Tancock (@KatyKrazzle) reported

    @BTCare i have a recurring issue where my devices drop from the router. Particularly when on facetime calls to family. I have tried the troubleshooting and nothing has worked. Are there any other things to try?

  • frazer_lee Frazer “Crisps: Their part in my downfall” Lee (@frazer_lee) reported

    Hey @bt_uk no broadband since Friday after your engineer “fixed” a neighbour’s problem. Have called, emailed back etc.

  • anita_coleman Anita Coleman (@anita_coleman) reported

    @bt_uk Big thanks to the very supportive gentleman from BT Mobile who we called on the helpline when I couldn’t receive calls or texts on my mobile phone. He was very patient and sorted the issue which wasn’t a network problem in the end it was with my phone!

  • leosouliotis Leo Souliotis, PhD (@leosouliotis) reported

    Well done @bt_uk! At first refusing to lower my tariff as they can't provide the same speeds on my new place and now they even have a fault on these speeds! (They provided a 4G hub which doesn't work) UK peeps, any advice on where should I take this, potentially legally?

  • _stephanie_28_ Stephanie (@_stephanie_28_) reported

    @bt_uk is BT broadband down in YO18? Our hub has been unable to connect for the past 45 mins or so...

  • BahnstormerTom Tom Lynch (@BahnstormerTom) reported

    The @bt_uk approach to customer care is an interesting one. Pick an upcoming date as an estimated repair date, then each time it passes pick another one further off. 15 days without internet now and latest estimate is Friday. Absolute joke. I implore everyone to avoid BT.

  • Grandpa_Pete Peter Hackney 💙 (@Grandpa_Pete) reported

    @bt_uk Had trouble forwarding it, so had to copy the text into a separate message & send it to 7726, so decided to block this number on my mobile. Hope this doesn’t cause a problem re. Security authorisations on my BT account. It would be nice to know genuine BT numbers for my Contacts.

  • _stephanie_28_ Stephanie (@_stephanie_28_) reported

    @bt_uk Don't know my landline no. it's never been plugged in... thought it'd just be easier to ask than try to remember which account no. I need to log in - an old account still showing, BT mobile, or broadband - all just strings of letters and numbers with no hint as to which is which!

  • ConnorWilson_7 Connor Wilson (@ConnorWilson_7) reported

    @bt_uk any issues with broadband in PO1 area? Have only been with you since the 8th and this is the 4th time I've no connection for more than 12 hours

  • louisedanni_ Louise (@louisedanni_) reported

    @bt_uk is there no contact number for technical help? Ive been trying to get help since 9am not had a call back and need the issue fixing for work ? It’s an easy fix but you have no live chat or anything