BT (British Telecom)

BT (British Telecom) Outage Report in Congleton, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Congleton, Cheshire East, England 11/28/2025 01:10

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent and Wilmslow.

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City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomWilmslow Wi-fi
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomMacclesfield Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • tom_hiles Tom Hiles (@tom_hiles) reported from Macclesfield, England

    @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • ManCityPal MCFC OK (@ManCityPal) reported from Wilmslow, England

    Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GFX2001 Ian Robson (@GFX2001) reported

    @bt_uk I tried the APP on my Mobile but that did not work at all. The Website should work and if you follow the "Help" or enter the URL provided with your Hardware then most of these Pages do not exist. Help still references "CHAT" that has not worked for years!

  • GFX2001 Ian Robson (@GFX2001) reported

    @bt_uk Don't bother I used 1572 on the phone instead. I will mention these new Website problems to the Customer Resolution Team the next time I talk to them. They are already dealing with problems caused by the MY BT Website not working correctly back in Janurary.

  • SoapyS11 SoapyS (@SoapyS11) reported

    @btbusinesscare I've been waiting for a complaint manager to call me some 7th Feb....1 month ago!. I've chased at least 11 times on online chat and each time I'm told I will get a call tomorrow or in 48 hours. Even refused to send be Offcom contact details. @btbusinesscare does not care at all

  • BigTom0491 Tom (@BigTom0491) reported

    @ItsLennnn Dortmound had issues getting to Stamford Bridge, not sure what issues cause don’t have BT Sport but was mentioned by Des to their manager (interview on btsport twitter page)

  • hbnm1985 Hannahbella (@hbnm1985) reported

    @bt_uk I've checked and we apparently qualify for a mini hub and unlimited data through BT Halo 1 but I can't find on the website how to claim it, the link is just taking me to the help page.

  • doggroomwales chris thedogman (@doggroomwales) reported

    Let down by one Service provider who rely on @BTGroup @btbusinesscare @BTBusiness . Ordered direct and have now been waiting a month for supply. How can a big business be so poor and still make a profit...

  • SimonWeekes Simon Weekes (@SimonWeekes) reported

    @bt_uk I've just been told my order has been cancelled because I selected the wrong option (cancel existing service). Can you help?

  • SuperJoe67 Joe E (@SuperJoe67) reported

    @btsport oh bollocks, why did Chelsea have to get Lucy Ward , the token female, we all know it.....couldnt you find someone who'd actually played in tbe Champions league? No wonder BT are the worst channel and everyone i know dispises your coverage

  • fentinic Nic (@fentinic) reported

    @bt_uk Good evening, any chance I could have a reply to my DM please? We're still without full service for landline and broadband and @EE signal is poor too 😢 Would like an update please. Thanks.

  • SimonWeekes Simon Weekes (@SimonWeekes) reported

    @bt_uk I had a look at what packages were available on BT's website before going ahead. Apparently this has left an unfulfilled ordered on the BT's system, and this is stopping me getting the BT fibre I ordered. Can you help?