BT (British Telecom) outages and service status in Congleton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Congleton, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 25, 2:49 PM GMT+1.
- Internet (50%)
- Total Blackout (25%)
- Wi-fi (25%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Congleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Congleton, England
The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Wilmslow, Stoke-on-Trent, Knutsford, and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe
|
Wi-fi | 21 minutes ago |
|
Wilmslow
|
Internet | 3 days ago |
|
Crewe
|
Internet | 5 days ago |
|
Stoke-on-Trent
|
Total Blackout | 8 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Dave (@Davetimo127) reported from Stoke-on-Trent, England@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Friends of the Carrs (@FotCarrs) reported from Wilmslow, England@mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Catherine Johnson (@Catheri93331915) reported from Macclesfield, England@samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible
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Stob Rone (@stobrone) reported from Cheadle, EnglandIf you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, EnglandThis may be the worst commentary I've ever listened to @btsport
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Paul Jones (@paulrezult) reported from Middlewich, EnglandHey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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Johnathan Massey (@jl_massey) reported from Wilmslow, England@bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.
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★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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David Brocklehurst (@D8rok) reported from Whaley Bridge, EnglandSpent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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Matt Western* (@westie0808) reported from Shavington cum Gresty, England@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Sarah (@threexhorses) reported from Chelford, England@bt_uk what is the phone number for customer services please.
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⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England@i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England@btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England@petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki Anderson (@NikkiOsbor4715) reported@bt_uk When are you going to sort out the problems you have. I CANNOT log into my account have not been able to for two days now. What the heck is going on. Awful company, need to get rid of you. Shame really I have internet, phone and 4 mobile phones all going. Had enough😡
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Nscale (@nscale) reportedLast month we announced our plans to work with @bt_uk and @nvidia to bring sovereign AI infrastructure to the UK. Deploying up to 14MW of NVIDIA-powered compute across three BT sites, connected by their national network, with all data remaining within the UK. 🧵
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Darren Mumby (@mumby83) reported@bt_uk what on earth is going on with account. I can’t sign in anywhere
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keely (@keely490544) reported@bt_uk disabled discrimination. made complaint. respond to complaint by CALL BACK ONLY what about millions who can't use phone, deaf, stroke, speak issues etc etc etc. disgusting
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk Hi, still huge problems with BTID and BT email. This has been going on for weeks. Endless phone calls, nothing ever gets fixed. What is going on? Who do I speak to to get this fixed?
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Graeme Davis (@GraemeDavis) reported@bt_uk Thanks for responding. The situation is crazy. I just want to cancel and not rebook an engineer visit. It should be simple. But instead spend an age on the phone and escalate? It’s disproportionate for a simple task.
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SGreen (@sigreen78) reported@bt_uk @cakey12 I have the same issue with the BT app is useless always kicking me out and I have to redo password, pin etc
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Dave Kendall (@DaveKendallPho1) reported@bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.
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David Keight (@dkeight) reported@weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.
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Faye Carter (@FayeLcarter) reported@bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP