BT (British Telecom)

BT (British Telecom) Outage Report in Congleton, Cheshire East, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Congleton, Cheshire East, England 01/25/2026 19:25

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Leek, Stoke-on-Trent, Knutsford, Sandbach and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeek Internet
United KingdomStoke-on-Trent Phone
United KingdomKnutsford Internet
United KingdomLeek Internet
United KingdomStoke-on-Trent Wi-fi
United KingdomSandbach Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kate_Bod Kate *** (@Kate_Bod) reported

    @bt_uk hello, I keep on getting messages saying my ‘digital voice’ has connected today. I have no idea what that is but could it have affected the signal as the WiFi has been dreadful all day.

  • LeonRenilson Leon Renilson (@LeonRenilson) reported

    @btbusinesscare I need to contact customer services and then a relationship manager-does BT have such things? Waiting 95 days and counting to activate a simple FTTP line 🤡Case Reference: IMP-107511522 escalation C39397869

  • l0lmd Lauren (@l0lmd) reported

    @bt_uk Oh that’s good, thanks!👍🏼 when I put my order in do you contact Sky to cancel my current broadband or should I do this?

  • Retro_uk Steve (@Retro_uk) reported

    @bt_uk I don't need it. I just called to get a 5G sim card and had to renew my broadband so the girl said she was sending out a wi-fi disc and was quite "passionate" about me having a tech expert set it up. I did say I didn't need it, but in the end it was easier to cancel online. 1/2

  • sophiemc_xo Sophie McCormick (@sophiemc_xo) reported

    @BTCare can you advise if the connection is down in Bt23 area ??

  • beginindian jay (@beginindian) reported

    @England @BukayoSaka87 @bt_uk please help me Due to lockdown or covid we have no income we have in very bad condition your save my family otherwise my family will distorted i begging you for family please help me for 3000 pound this amount will save my family.

  • shanejohn247 Shane John (@shanejohn247) reported

    @England @BukayoSaka87 @bt_uk Lingard robbed wtf

  • joebhoy08 Joe Lappin (@joebhoy08) reported

    @LalenaMa @bt_uk @GlasgowCC 3 different companies offering help within 2 hours of tweeting and ur still not happy ???

  • LeonRenilson Leon Renilson (@LeonRenilson) reported

    @btbusinesscare Whats the 'quickest' way to help ME? Its day 94 (like, over 3 months, or, a quarter of a year!) of Openreach still not completing my simple FTTP installation-Is there a relationship manager? Is there a relationship? 🤡Case Reference: IMP-107511522 escalation C39397869

  • MartinLevy9 Martin The Mushroom (@MartinLevy9) reported from Hethe, England

    @btbusinesscare The point is you’re not there to help your business customers. Actually you are a disgrace I placed an order 10 days ago. Signed the contract and now you have no record of it. I have tried 3 times today talking to your call centres in India and still has not been resolved.