BT (British Telecom)

BT (British Telecom) Outage Report in Congleton, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Congleton, Cheshire East, England 03/14/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Wilmslow, Crewe, Newcastle under Lyme, Sandbach, Congleton, Leek and Stoke-on-Trent.

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City Problem Type Report Time
United KingdomWilmslow Wi-fi
United KingdomWilmslow Internet
United KingdomCrewe E-mail
United KingdomNewcastle under Lyme E-mail
United KingdomSandbach Internet
United KingdomCongleton E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jesschivers Jessica Chivers (@jesschivers) reported

    @bt_uk hi there, one of your engineers working near my home has knocked our NOW TV phone number and broadband out (big hole in road with wires spewing everywhere 🙈). He says he can’t fix it without a job number as we’re not BT. Not helpful. Can you help?

  • Mattbrewsbeer Matt Priaulx (@Mattbrewsbeer) reported

    @bt_uk I just want a resolution. So far your temporary service has allowed me to get by, but the inability for BT to know what is needed to access the pole where their own fibre comes from, after THREE TECHS have been out, is beyond frustrating.

  • artsngrafts Megz ✨ (@artsngrafts) reported

    Forever having problems with @bt_uk and no matter how many times I’ve called or tried to fix it myself, there’s no help/hope. Thanks lads, great service as per 🙃

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported

    @bt_uk Great until your internet went down today. 3 hours outage and counting…..

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @Dredz06 @bt_uk Another bug was if you enable guest network it slows everything down to some silly slow speed no matter how you’re connected. Another fix coming. This is why they done publish what the firmware fixes like every other manufacture out there.

  • Mattbrewsbeer Matt Priaulx (@Mattbrewsbeer) reported

    @bt_uk Great job canceling my temporary wi-if hub mid graduate lecture. Waited over a month for fibre install to my flat, have had had to use open-air signal because nobody b/t you and @WeAreOpenreach can seem to decide what needs to happen to access the offsite pole. Furious.

  • edwillshire Edward Willshire (@edwillshire) reported

    @bt_uk is there an update as to when our local broadband outage will be fixed? SS15 postcode. Haven't had internet since this morning.

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @Dredz06 @bt_uk Yeah lol I have to sit in my lounge to get full speed. As soon as I connect via their so called mesh disc it drops to 170-200mbps. They admired their sales info was wrong. Fair enough but doesn’t fix the issue. Just can’t decide on what mesh to buy now.

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @Dredz06 @bt_uk They know of lots of issues but deny them until you show them in black and white. Then they go oh yeah we are working on a future firmware release. When I got mine I couldn’t even see devices on different bands until a firmware upgrade was pushed out to me

  • _elishabennett Elisha Bennett (@_elishabennett) reported

    No internet in my house until Monday. I live next to a forest so signal is awful as it is, I'm currently sat on my kitchen worktop trying to use to get signal 🥲 @bt_uk your internet is ****