BT (British Telecom) Outage Report in Congleton, Cheshire East, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Stoke-on-Trent and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Wilmslow |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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MCFC OK
(@ManCityPal) reported
from
Wilmslow, England
Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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Johnathan Massey
(@jl_massey) reported
from
Wilmslow, England
@bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.
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Tom Hiles
(@tom_hiles) reported
from
Macclesfield, England
@bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you
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Catherine Johnson
(@Catheri93331915) reported
from
Macclesfield, England
@bt_uk Openreach chat unusable - keeps looping to error - how can I get help please
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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RDeep
(@ThaWinningSingh) reported
@kirsty_2k5 @bt_uk @GregoryTKint Also the same, been a BT customer since 2017 and nothing after registering
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Chris Adamson
(@ChrisAd12469870) reported
@bt_uk hi, we had an engineer out last week to fix a broadband problem that has been going on a while. The recent visit hasn't resolved the issue, so I would like to request another engineer visit please.
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Foxy Horror Gaming 🦊
(@foxyhorrorgames) reported
I have @bt_uk coming tomorrow to set up my upgraded internet and jsut got a text from RoyalMail saying my parcel has to be rerouted, it was meant to be here on Saturday, then today, so wtf am I meant to od?
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Peter Campbell
(@Campbell5Peter) reported
@bt_uk When will the My BT app be fixed so it works with Digital Voice? Keep getting a “working to fix” message. Been weeks now. Is this product fit for purpose?!
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Jill Holliday
(@JillHpdc) reported
Seething with @bt_uk. Broadband and landline now out for almost a week, @FarnhamRed raised a complaint. They left a voice message saying they would temporarily activate our minihub. Complaint closed with a "glad we could help" mail. Not working, another call. No, ... 1/2
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Foxy Horror Gaming 🦊
(@foxyhorrorgames) reported
I have @bt_uk coming tomorrow to set up my upgraded internet and just got a text from @RoyalMail saying my parcel has to be rerouted, it was meant to be here on Saturday, then today, so wtf am I meant to do?
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J
(@J92619523) reported
@bt_uk hello we have a major outage with a week resolution eta. Is there a way to divert or put answer message.
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Amy Holliman
(@mimih1995) reported
@bt_uk keep having extra charges added to my bill constantly, spoke to someone last week about a late fee being added to my account even though I never paid my bill late, they said the £10 fee would be waived as there was no reason to why it has even been added and shock… 1/2
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Dave Watkin
(@drw2803) reported
@bt_uk I understand but why can only TalkTalk provide the service? Is it cause they have an exclusive deal with the contractor (city fibre). Obviously, with 6 months free and 500mb download, it could be worth cancelling my bt contract
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G kumar
(@govinddhankhar) reported
@bt_uk What resolution have you given , you have VOL no , what details you looking for … my entire complaint about this Complaint ref no … did you listen the call , first person misguided and didn’t open the complaint and second advisor open the complaint and closed without consent