BT (British Telecom) Outage Report in Congleton, Cheshire East, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Stoke-on-Trent and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Wilmslow |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Community Discussion
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BT (British Telecom) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Tom Hiles
(@tom_hiles) reported
from
Macclesfield, England
@bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.
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MCFC OK
(@ManCityPal) reported
from
Wilmslow, England
Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.
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Johnathan Massey
(@jl_massey) reported
from
Wilmslow, England
@bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Isham
(@tom_isham) reported
@bt_uk Ordered an upgrade 11 days ago because of the atrocious connection. No email confirmation. No phone call. Been on hold for 17 minutes now after being cut off. The issue is now severely effecting my work. Where do I send the invoice for lost business? #btsupport
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Kenny Smith
(@KennySmith1313) reported
Broadband and phone still down. Been told 3 different dates that it would be fixed and all 3 have passed by without even a phone call or an update. @bt_uk what is going on? #btbroadband #terriblecustomerservice #liars
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Vaneet Mehta 🥀
(@nintendomad888) reported
Someone just tried to scam my Mum calling from @SkyHelpTeam (when we have @bt_uk) saying there was faults on our line + trying to get info. She passed it to me, I clocked on + asked them to prove themselves...they told me to "**** off ************". Happy Friday I guess 😐
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Martin Fish
(@MartinFishHort) reported
@peter_mathers @bt_uk That sounds good. To speak to someone at BT takes ages. They are all friendly but don’t actually sort the problem! Very frustrating.
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Samantha
(@rockchicksam) reported
@JustEatUK @lynseyhipgrave1 @btsport WHEN WILL YOU REPLY TO MY COMPLAINT RAISED 3 WEEKS AGO?!
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Jack
(@OiShinyThings) reported
@bt_uk Do you have any updates on the internet outage in Southampton area please? The fault tracker still shows an expected fix time of 1am today.
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Christobelle
(@ChristobelleB) reported
@bt_uk hi there this number is pretending to be from you asking me to sit at my computer and fix some sort of security issue 02082336075
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pponty
(@valleycommando1) reported
@HelenMH72 @domjoly @bt_uk Problem is BT can't move you're house closer.... Only solution is Full Fibre. i.e. Fibre to the premises.
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Martin Fish
(@MartinFishHort) reported
No land line for 7 days and now broadband down. Sort yourself out @bt_uk lots of talk and promised but no action. Very dissatisfied!
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Duncan Young 🐝
(@duncanyoung68) reported
from
London Colney, England
Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks