BT (British Telecom)

BT (British Telecom) Outage Report in Congleton, Cheshire East, England

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The latest reports from users having issues in Congleton come from postal codes CW12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Congleton, Cheshire East, England 02/22/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Sandbach, Congleton, Crewe, Wilmslow, Leek, Stoke-on-Trent and Knutsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSandbach Internet
United KingdomCongleton E-mail
United KingdomCrewe Internet
United KingdomWilmslow E-mail
United KingdomLeek Internet
United KingdomStoke-on-Trent Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • ManCityPal MCFC OK (@ManCityPal) reported from Wilmslow, England

    Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • cswbertie Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • tom_hiles Tom Hiles (@tom_hiles) reported from Macclesfield, England

    @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Shinymage2300 Andy Wright (@Shinymage2300) reported

    @bt_uk Yes apparently it's an Openreach issue. On my Openreach box the LOS is red and the phone light on my Sky Router is Amber.

  • Peterweth Peter Weatherley (@Peterweth) reported

    @btsport Never heard of him. #Brokenbritain

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    @bt_uk so I been with @EE for years yet had problems from 1st week. Ee sent engineer out 2weeks ago showed me how unstable connection is saying 1 of worse he ever seen ee would have to get bt out. Then he told ee no problems can u fix it and I change from ee to you ????

  • smccall007 Stuart McCall (@smccall007) reported

    @bt_uk Who can i complain to about the unbelievably bad service we’re received when switching, not only have you lost us our number but you are charging us more for less that we had before…. Pathetic

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    @bt_uk I have just sent the best feedback I ever sent after your lady call op set me up for broadband she saved me money and was brill I have asked u give her £20quid from me as a little thank u bonus Such terrible customer service levels in UK and @EE . This lady a credit to bt

  • 23shawthing red trev (@23shawthing) reported

    @bt_uk hi my services were limited because I didn't pay bill I've just paid it and my WiFi still not working

  • 33VerstappenF1 Richie Rich 33/93 🟠 (@33VerstappenF1) reported

    I have to admit watching the @OfficialWRC on @btsport has made me feel 🤢, the on-car cameras on that first stage today, wow it's like being on a ship in bad weather 🤮

  • cajago98 Callum (@cajago98) reported

    @bt_uk Your internet service in Southampton has gone down. Would you please look into the issue and do your best to resolve such an issue. It's not very good when you have people paying for services to not receive them

  • Janet4tlc Jhan Jhan (@Janet4tlc) reported

    @bt_uk There us no point, I have been forced to cancel my contract because the what I have been paying £31 a month for does not work and you refused to put me on a product that will work. Nothing but unresolveable issues with BT speeds.

  • I_stevo_I Stevo (@I_stevo_I) reported

    @MrProWestie It's genuinely appalling how bad the general internet infrastructure is in this country. @bt_uk have gotten away with it for too long