BT (British Telecom) outages and service status in Congleton, England

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Congleton, England

The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Stoke-on-Trent, Knutsford, and Newcastle under Lyme.

City	Problem Type	Report Time
Crewe	Internet	17 hours ago
Stoke-on-Trent	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

• 
  Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported 49 seconds ago from Stoke-on-Trent, England

  @bt_uk And yet you couldn't answer as my if my customer service calls

• 
  A&T (@AshTom03396918) reported 6 minutes ago from Macclesfield, England

  @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

• 
  Stob Rone (@stobrone) reported 10 minutes ago from Cheadle, England

  If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

• 
  Callum Bradke (@calBradke) reported 13 minutes ago from Crewe, England

  @btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 14 minutes ago from Haslington, England

  @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

• 
  The Tollgate (@TollgateStoke) reported 17 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

• 
  connersofficial™ (@connersofficial) reported 18 minutes ago from Leek, England

  2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 18 minutes ago from Haslington, England

  @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

• 
  Phil Bedford (@crewealex7) reported 20 minutes ago from Crewe, England

  Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

• 
  Iain Hughes (@F1Hughsey87) reported 22 minutes ago from Macclesfield, England

  @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

• 
  Johnathan Massey (@jl_massey) reported 24 minutes ago from Wilmslow, England

  @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

• 
  Lee Pattinson (@lpatz80) reported 25 minutes ago from Biddulph, England

  Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 28 minutes ago from Haslington, England

  @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

• 
  Another bloke from Stoke. (@cswbertie) reported 32 minutes ago from Stoke-on-Trent, England

  @btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.

• 
  Matt Toms (@toms_matt) reported 36 minutes ago from Crewe, England

  @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

• 
  PIXEL HUNTER (@PIXELHUNTER__) reported 41 minutes ago from Wilmslow, England

  @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

• 
  David Brocklehurst (@D8rok) reported 45 minutes ago from Whaley Bridge, England

  Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

• 
  Catherine Johnson (@Catheri93331915) reported 52 minutes ago from Macclesfield, England

  @bt_uk Openreach chat unusable - keeps looping to error - how can I get help please

• 
  The Tollgate (@TollgateStoke) reported 52 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

• 
  Dave Ashurst (@DWA2005) reported 60 minutes ago from Knutsford, England

  @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joshua Beider (@JoshuaABeider) reported 46 seconds ago

  @bt_uk no service since 6pm Ryde, IOW. tried everything reboot, turn on/off. Confused as to why as there’s no outage being reported however the text AI service is saying there is?? ? Sort it ouT BT

• 
  David Keight (@dkeight) reported 2 minutes ago

  @weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.

• 
  John E (@John210750) reported 5 minutes ago

  @GrahamH36921247 @bt_uk Sign in sign out codes verification text message , at the point of ARGH 😡

• 
  SeanMynyddLlangynidr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇪 🇵🇸 (@SeanLlangynidr) reported 10 minutes ago

  @bt_uk I must have spoken to at least a dozen guides over six weeks, spent well over 20 hours of my time listening to lie after lie after lie, and crap muzak. Being told that I have informed BT that problem has been fixed three times is sickening. I've got absolutely nowhere. I'm done.

• 
  ▪️Neil H▪️ (@neilhamshaw) reported 10 minutes ago

  @F1 Exclusive is the problem. A hub of motorsports fans in the UK are screed by this. F1: Sky MotoGP: BTSport WEC: TNT Naturally, two have to go. This gets more of a joke every time.

• 
  Trevor Chenery (@Krisp06) reported 10 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Paul stagg (@Staggly) reported 11 minutes ago

  @bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 13 minutes ago

  @bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 20 minutes ago

  @grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.

• 
  Vicky Johnson (@VicJohnson04) reported 23 minutes ago

  @skytv £39.95 (installation fee!) to send out a new sky box when I’m already a very loyal customer. Daylight bloody robbery @bt_uk I think you’ve e got yourself a new customer