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BT (British Telecom)

BT (British Telecom) outages and service status in Congleton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Congleton, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Congleton, England

The most recent BT (British Telecom) outage reports came from the following cities: Knutsford, Stoke-on-Trent, Newcastle under Lyme, Crewe, and Wilmslow.

CityProblem TypeReport Time
Knutsford Internet 25 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • rustyp29
    russ phillips (@rustyp29) reported from Crewe, England

    @TomMarsy @btsport He certainly chatted some shit

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • WhiteCandy
    Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • TheSilverZebra
    ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • Fiensey
    Nicholas Fiennes (@Fiensey) reported from Wilmslow, England

    What’s wrong with @bt_uk hub seems to been having problems all day!!!!!

  • dpaton81
    Daniel Paton (@dpaton81) reported from Leek, England

    @Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless

  • calBradke
    Callum Bradke (@calBradke) reported from Crewe, England

    @btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA

  • pubscene
    Mike (@pubscene) reported from Bollington, England

    @btsport mcmanaman. Why another season with him. Worst ever pundit

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

  • DWA2005
    Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • PortlandLegend
    Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • draneni
    I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

  • TheSilverZebra
    ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • jl_massey
    Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • JulieAnn1972
    Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England

    @petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

  • D8rok
    David Brocklehurst (@D8rok) reported from Whaley Bridge, England

    Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BillSco747
    Bill Scott (@BillSco747) reported

    @WeAreOpenreach @KeoghsLaw @bt_uk The link does not work. I have sent you a private message! This is truly ridiculous by Openreach who as far as I can gauge are acting in bad faith!

  • brian_mcbride1
    Brian McBride (@brian_mcbride1) reported

    @bt_uk @simboman The BT Guides are telling me that this problem, logging into account, is a known issue and @BT_UK are working to resolve it. I note Allison Kirkby is going to retrieve the battered BT brand. Good luck Allison.

  • geosomerville
    George Somerville (@geosomerville) reported

    WiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……

  • SadafAh05016729
    Sadaf Ahmed (@SadafAh05016729) reported

    Hey @bt_uk there’s no WiFi here in south London - can you help?

  • Cilvrnum
    JanetM. (Monarchist) (@Cilvrnum) reported

    @bt_uk No la ndline for 12 hrs and Busy message on mobile device. Id BT rolling out a new service. Hub has a yellow dot.

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

  • Caldale58
    CM (@Caldale58) reported

    @bt_uk is there ever a day when your products actually work for a whole day. If it's not the unstable app continually throwing you out, it's accessing MyBT. Why does anyone stay with you. Totally exasperated again.

  • brian_mcbride1
    Brian McBride (@brian_mcbride1) reported

    @bt_uk 2/2 Subsequent calls & one did say there was 'a known issue'. Called before i went away & made a complaint that as I said earlier, was reported closed almost immediately after confirmation email said it was being processed

  • CatherineG2009
    CG2009 🦓🦓 (@CatherineG2009) reported

    @btbusinesscare Not helpful really. Any business needing help has to wait for Tuesday. Absolutely useless service. Currently experiencing THIRD week this year of broken service. Bank holiday should be my busiest time, but I’ve had to close. 0/10.

  • NikkiOsbor4715
    Nikki Anderson (@NikkiOsbor4715) reported

    @bt_uk When are you going to sort out the problems you have. I CANNOT log into my account have not been able to for two days now. What the heck is going on. Awful company, need to get rid of you. Shame really I have internet, phone and 4 mobile phones all going. Had enough😡