BT (British Telecom) Outage Report in Congleton, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Congleton come from postal codes CW12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Congleton, Crewe, Wilmslow, Leek, Stoke-on-Trent, Knutsford and Sandbach.
| City | Problem Type | Report Time |
|---|---|---|
 Congleton |
||
| Crewe |
Internet | |
| Wilmslow |
||
| Leek |
Internet | |
| Stoke-on-Trent |
Phone | |
| Knutsford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Johnathan Massey
(@jl_massey) reported
from
Wilmslow, England
@bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TemmyQuad
(@QuadTemmy) reported
@bt_uk I have been trying to make a formal complaint with your your customer service team but making no headway. Unauthorized charges which were disputed were added to my account after closure and further sold on to a credit collection agency. I need this dealt with ASAP!!!
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stuart cadden
(@stucoventry85) reported
@virginmedia Your customer service is pointless and unhelpful, I’ve been without broadband and tv for weeks now, after numerous attempts to contact you I get cut off (which they warn you may happen and take your phone number to call you back which they don’t) @bt_uk new customer?
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Gavin Friel
(@gavinfriel) reported
@bt_uk this is really poor to have this thrust upon me; I’m already a @SkyMediaUK customer. I don’t need another contract. Where the cancellation fee is now in excess of £300.
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sam grace
(@thatsamgrace) reported
getting told at 11am by @BTCare that i’d be “entitled to approximately £502 due to identified poor service” instead of terminating my contract, only to be told at 6pm by the same guy i’m entitled to £0 because it was a whole 1mbps for 28 days not a full month 🤡🤡🤡
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Allan Cavanagh
(@Alcrazy71) reported
from
Warkleigh, England
@btsport your phone service is telling me I should contact your online service, but when I do that, your online service tells me to contact your phone service. This is dreadful!
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Gareth Davies
(@gdaviesesq) reported
@btsport trying to pay for monthly pass but 'service unavailable'. sort it out before 8pm!
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Bobhorse
(@betahorse) reported
Why are BT Sport Presenters in the centre circle they should never be on the pitch there is no reason for it get them off #BTSport
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prada🏳️🌈
(@pradaliama) reported
@bt_uk But it would still be more cost effective for me in the long run to just pay the cancellation fee and then rejoin as a new customer at the lower rate.
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prada🏳️🌈
(@pradaliama) reported
@bt_uk Hi, why am I able to cancel my internet (due to the price hikes) and then rejoin as a new customer on the original lower rate I was on anyway. It just seems like a lot of messing around!
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old fashioned
(@pavski1905) reported
@btsport I've tried to purchase your monthly very expencive sport pass £29.99... you must be doing exceptionally well riping customers off as it's turns out service is not available... so why offer it on you Web... scandalous...