Is BT (British Telecom) having an outage in Congleton, Cheshire East, England?

@BTBDirect @btbusinesscare Just trying to stop others being overcharged for a terrible service. BT always hide behind other bits of BT.

Hi @OpenreachHelp and @BTCare. I’ve been without a phone line now for 6+ hours, and subsequently no internet. 2 @WeAreOpenreach vans seen in the area without resolution. Reported to @SkyHelpTeam who have escalated to you. Any chance of an update?

@btbusinesscare please can you help, I have a invoice as final bill which has been paid and now another invoice asking for payment of one of the numbers, I have spoken to 2 people who sat two different things Help please.....

@btbusinesscare @bt_uk we have been told to tweet you re a problem we are having, please help

@BTCare Not great is it, 2 weeks without a service ??

@bt_uk not happy. Internet has been dropping for weeks now. All the money I pay and still not rectified. Promised a new hub. Still not delivered. Might as Well throw money down the drain. @BTCare

Hi @BTCare Just switched to #btmobile but finding poor signal issues locally. The BT app automatically connects to hot spots. Is it secure?

@AdamMorgan33 @BTCare That’s why I moved to another provider....BT’s customer service is nonexistent

@MotoGP It may be, but you allowed the cancellation instead of reschedule for the next day, very poor on you and the teams who blocked the reschedule to Monday it’s not even like you are racing next weekend!!!! I think @btsport should get a refund

@bt_uk @btcare @moneytelegraph a new landline order over two months ago, complaint to CEOs office, still no sign of service, cut off from old connection on 12 July and still BT cannot resolve issues with Openreach for them to even start the process - utter joke of an organisation

@BTCare hi, I need help in resolving an ongoing issue following a house move back in April - please help

@BTCare Could have forwarded on! Customer shouldn’t have to keep chasing.

@BTCare Thanks for replying Dee. Chat should have got someone to ring me. Service is getting worse. The visit was for a broadband fault. The fibre service I’m getting is the worst I have ever had - shocking. Even an appliance that is hard wired in is failing. Really disappointed.

@bt_uk @BTCare What a terrible experience, worst customer service ever, we’ve been lied to and fed untruth after untruth, never experienced anything like it before, formal complaint and referral to the Ombudsmen incoming #DontUseBT #BroadbandIssues #BT #SpreadTheWord #RT

@BTCare Phone number 01538528809 you tell me, my partner has just been on the phone to your help desk for 50 minutes only to be told that the team she was advised she needs to speak to didn’t want to and it would have to be a complaint?? Beyond belief!

@BTCare Despite several attempts, nobody has confirmed what is causing the issue and no, despite several requests an engineer has not been arranged!

Just in, Rangers not at there best, started well, and the opposite from killie, but after the equaliser killie were terrific. There midfield 3 tenacious and front 3 never stop. #BTsport #killie #gers #shattered #nightall 👍💤

My BT sport comes through TalkTalk, but BT bill me and I pay them direct. Hasn't worked for nearly 2 months. BT say TalkTalk should sort it, they say BT should. Both utterly useless, particularly BT as I'm their customer in this. @btsport @TalkTalk

@btsport get Sutton to ****.

One thing I won't miss when @SkySports get @spfl is Stephen Craigan. Would rather listen to a pneumatic drill than his awful commentary on @btsport

@BTCare My BT flashes "Loading dashboard information" a couple of times then reverts to login page. Not helpful.

@bt_uk @btsport terrible service. Expected carabao cup Man City on Sky main event but instead cricket is on. Not happy!! Channel listing state Carabao cup!!

@btsportfootball @chris_sutton73 Watching #KillieVsRangers on #btsport, and the first 10 minutes have been bloody awful. Decent atmosphere mind.

@alexrae1969 @btsport Never dull Alex...

Well done @KThomsonAcademy saying @chris_sutton73 being poor singling Morelos AGAIN!!! Embarrassing watching @btsport with this bitter tit

@btsportfootball @chris_sutton73 be a sad old day when btsport hang up the boots on Scottish football 👍