BT (British Telecom) outages and service status in Congleton, England

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Congleton, England

The most recent BT (British Telecom) outage reports came from the following cities: Knutsford, Stoke-on-Trent, Newcastle under Lyme, Crewe, and Wilmslow.

City	Problem Type	Report Time
Knutsford	Internet	28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

• 
  mark keogh (@keogh01) reported 2 minutes ago from Congleton, England

  @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

• 
  Matt Western* (@westie0808) reported 2 minutes ago from Shavington cum Gresty, England

  @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

• 
  ★ Deborah Moses (@TheSilverZebra) reported 6 minutes ago from Macclesfield, England

  @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

• 
  I.Am.Emmanuel (@draneni) reported 9 minutes ago from Crewe, England

  Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

• 
  Lee Pattinson (@lpatz80) reported 10 minutes ago from Biddulph, England

  Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

• 
  The Tollgate (@TollgateStoke) reported 13 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

• 
  Catherine Smith (@SmithCat73) reported 18 minutes ago from Alsager, England

  @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

• 
  Sarah (@threexhorses) reported 19 minutes ago from Chelford, England

  @bt_uk what is the phone number for customer services please.

• 
  Stob Rone (@stobrone) reported 20 minutes ago from Cheadle, England

  If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

• 
  PIXEL HUNTER (@PIXELHUNTER__) reported 30 minutes ago from Wilmslow, England

  @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

• 
  Chris (@PortlandLegend) reported 30 minutes ago from Leek, England

  @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

• 
  PIXEL HUNTER (@PIXELHUNTER__) reported 34 minutes ago from Wilmslow, England

  @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

• 
  Jason (@JasonBFB) reported 35 minutes ago from Madeley, England

  @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

• 
  PIXEL HUNTER (@PIXELHUNTER__) reported 47 minutes ago from Wilmslow, England

  @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 48 minutes ago from Haslington, England

  @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

• 
  Paul Jones (@paulrezult) reported 50 minutes ago from Middlewich, England

  Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 56 minutes ago from Macclesfield, England

  @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

• 
  Another bloke from Stoke. (@cswbertie) reported 58 minutes ago from Stoke-on-Trent, England

  @btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.

• 
  David Brocklehurst (@D8rok) reported 58 minutes ago from Whaley Bridge, England

  Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

• 
  Barcelona Szczecinek (@BarcelonaSzcze1) reported 59 minutes ago from Crewe, England

  @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bazzer (@thematrixzion) reported 7 minutes ago

  The @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on

• 
  Lee Williams (@LeeWilliams154) reported 8 minutes ago

  @bt_uk I cannot find the option for online chat, I am disabled and need a reliable land land service, I use Starlink as my Internet provider.

• 
  ems7 (@ems7) reported 11 minutes ago

  @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.

• 
  Adam Darke (@adarkelimited) reported 13 minutes ago

  Another 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.

• 
  fuey (@hongkongfu3y) reported 16 minutes ago

  @bt_uk Ah ok thanks. I did try that and got pushed to an online help which wasn’t appropriate for my query. Will try again

• 
  Jon Chadwick (@JonD_Chadwick) reported 16 minutes ago

  @bt_uk BT email not working. Two phone calls, two completely different answers. Still not working

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 17 minutes ago

  @brian_mcbride1 @bt_uk That's similar experience to my 90 year old mother's complaint about digital switchover and contract renewal. Sent a complaint letter to BT plc, PO Box 334, Sheffield, S98 1BT and received a text a couple of weeks later saying the complaint had been closed but with no resolution.

• 
  Philip Aggrey (@Felipe_Grey95) reported 21 minutes ago

  Hello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬

• 
  Trevor Chenery (@Krisp06) reported 21 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Kenta (@nemurikyosirou) reported 22 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is