BT (British Telecom)

BT (British Telecom) Outage Report in Congleton, Cheshire East, England

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The latest reports from users having issues in Congleton come from postal codes CW12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Congleton, Cheshire East, England 02/17/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Sandbach, Congleton, Crewe, Wilmslow, Leek, Stoke-on-Trent and Knutsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSandbach Internet
United KingdomCongleton E-mail
United KingdomCrewe Internet
United KingdomWilmslow E-mail
United KingdomLeek Internet
United KingdomStoke-on-Trent Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • ManCityPal MCFC OK (@ManCityPal) reported from Wilmslow, England

    Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

  • cswbertie Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • tom_hiles Tom Hiles (@tom_hiles) reported from Macclesfield, England

    @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @OpenreachHelp I need a new line, the old one went from pole to house, i need bracket on brick wall not fascia board & wire down side wall through to position of old master socket in a big cupboard. Who can I ask about this & confirm with before ordering internet from @bt_uk ?

  • Shieldmaid8 KS #WATON #SayNo🤚 🏴‍☠️🐟🦩 (@Shieldmaid8) reported

    @ledredman @johnthejack Same in our house. 99.99%. Why are we paying @bt_uk for this? They make zero effort to eliminate this problem.

  • Stephentoner88 Stephen Toner (@Stephentoner88) reported

    @bt_uk do you have an Internet outage at this moment in time?

  • willbeattie05 Willbeattie05 (@willbeattie05) reported

    @bt_uk My WiFi is currently very slow. It's been like this for a few weeks now. With 3 people in the house, we experience constant disruption to online meetings/lesson. With not being able to connect, my children miss out on learning. I'm getting a third of the speeds you promise

  • TomGriffiths21 Thomas Griffiths (@TomGriffiths21) reported

    @bt_uk so I’ve been told if I’ve moved out of rented accommodation to a house where I’m not responsible for bills. I still have to pay my @btsport contract for a service I’m not getting. Absolutely scandalous, especially in the current climate.

  • Tezvez34 Terence (@Tezvez34) reported

    @bt_uk would you be able to help with this?

  • KristyLouise87 Kristy Louise (@KristyLouise87) reported

    @bt_uk It fails on a daily basis, usually around 4&10pm and is so slow. Trying to call but hold times are too long, will try in the week :/

  • lagotto1 Richard Walker (@lagotto1) reported

    @bt_uk I don't want £100, I want great wifi - and a supplier who values existing customers the same as new ones ££££. Better to leave. Loyalty never rewarded by BT

  • vodkaman67 andy anderson (@vodkaman67) reported

    @bt_uk broadband connection seems to be down milton keynes

  • HomeDeliveryDr1 Home Delivery Driver (@HomeDeliveryDr1) reported

    I wonder why on Earth BT sport subscribers don’t cancel their whole BT package actually, the entire package, not just @btsport I wouldn’t put up with Karen Cairney on co-comms. Terrible! Plus Jake Humphries is a complete joke of a presenter! #FACUP #CHELUT