BT (British Telecom)

BT (British Telecom) Outage Report in Congleton, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Congleton, Cheshire East, England 02/03/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Wilmslow, Leek, Stoke-on-Trent, Knutsford and Sandbach.

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City Problem Type Report Time
United KingdomWilmslow E-mail
United KingdomLeek Internet
United KingdomStoke-on-Trent Phone
United KingdomKnutsford Internet
United KingdomLeek Internet
United KingdomStoke-on-Trent Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

  • Fiensey Nicholas Fiennes (@Fiensey) reported from Wilmslow, England

    What’s wrong with @bt_uk hub seems to been having problems all day!!!!!

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • FotCarrs Friends of the Carrs (@FotCarrs) reported from Wilmslow, England

    @mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • AshTom03396918 A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • msfb88 Mathew Banwell (@msfb88) reported

    @bt_uk My name is Mathew not Matthew. There was nothing wrong with my app. There was an issue with your server that you were all blind to. All app users couldn't access it for about five hours today. The server is now back up, but there wasn't an issue so I don't know who fixed it!

  • HY07XBX Jessica (@HY07XBX) reported

    @bt_uk my internet has been down for about 6 hours! What is happening in Hove?

  • bobby_owl Paul Hickling (@bobby_owl) reported

    @bt_uk My BT Btoadband has now been down for nearly a day. I reported it first thing this morning but I’ve heard nothing from you since. I can’t have another day without WiFi, when are you going to fix it please?

  • PrattySteve Steve Pratt (@PrattySteve) reported

    @bt_uk And there's one of the problems, my wife was put as a contact on her account so she could arrange a new calling plan but now the billing is wrong you are refusing to talk to her!

  • DontDenyThe Party politics isn't working for anyone, anywhere (@DontDenyThe) reported

    @bt_uk none of you are looking back to see the thread - Sunday's upload speed was superb I don't need a fraction of that to be able to use twitter - 1 Mb is more than enough😎 The trouble is, is that in the week (and this week even on Saturday) upload was 0 - twitter just timed out

  • KeithMann1957 Keith Mann (@KeithMann1957) reported

    @bt_uk Hi I wonder if you can help me. My wife has had her phone stolen. I need to block her number and a new SIM card ?

  • helen_abnett Helen Abnett (@helen_abnett) reported

    @bt_uk My Dad has received a callback but the problem hasn’t been fixed and no-one seems able to fix it. A fibre connection was installed about three months ago. This broke four weeks ago. The connection cannot be fixed in the short term. But no-one has the authority to 1/2

  • jcassidy2 James Cassidy (@jcassidy2) reported

    @btsport @btsportfootball I am a virgin tv customer who pays extra for bt sport, however I am unable to watch the bt sports film “greavsie” that aired last night. How can I watch this? If I can’t watch it, then what am I paying for?

  • hinchcliffem Mark Hinchcliffe (@hinchcliffem) reported

    @bt_uk Problem now solved because it looks like your server is back up. Well done everyone at @JohnLewisRetail

  • ads9742 Adam Gregory (@ads9742) reported

    @bt_uk New cable needed but, lack of urgency seems to be the issue. Poor customer service