BT (British Telecom) Outage Report in Congleton, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Congleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Knutsford, Leek, Stoke-on-Trent, Sandbach, Crewe and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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The Tollgate
(@TollgateStoke) reported
from
Newcastle-under-Lyme District, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Nicholas Fiennes
(@Fiensey) reported
from
Wilmslow, England
What’s wrong with @bt_uk hub seems to been having problems all day!!!!!
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk I need to raise a complaint
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Friends of the Carrs
(@FotCarrs) reported
from
Wilmslow, England
@mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Paul Jones
(@paulrezult) reported
from
Middlewich, England
Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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Tom Cannings
(@tmjcan) reported
from
Newcastle-under-Lyme District, England
This may be the worst commentary I've ever listened to @btsport
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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A&T
(@AshTom03396918) reported
from
Macclesfield, England
@bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@RobbieSavage8 VAR does not work perfectly well when there are only fractions involved as the frame speeds being used are to slow. So let’s stop the nonsense it’s always correct, it just isn’t @btsport #Ajaxchelsea
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Graeme Cobb 🇬🇧⚡️🚙
(@graeme_cobb) reported
@UKSVacher @virginmedia @bt_uk BT installed full fibre in my road last year & are offering well constructed deals with amazing speeds. My issue with Virgin Media is the price hikes within contract (usually twice, last was 18%). Their customer service has deteriorated over the last 3 years too. Such a shame.
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Liza
(@li_z_a__) reported
@bt_uk there’s me thinking you were supposed to be 1 of the best broadband providers. Numerous emails stating sorry, there’s been a problem with ur order. Sorry, ur order has been cancelled, sorry, your engineer has been rebooked (10th may) NOT GOOD ENOUGH
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Abbas Manai
(@AbbasManai) reported
@bt_uk Having with BT one of the worst experiences I ever had. Ordered two separate business internet connections for two new stores in London on the 15th of March and still nothing is working. Stay away from this company at all costs. Horrible service.
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Jane Holland Author
(@janeholland1) reported
Basically, I just want my internet back, pretty please @bt_uk? It's never been great, as we live in the back of beyond with no superfast broadband infrastructure etc. But at least we could watch streamed TV ... albeit with occasional buffering! Feeling cheesed off.
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Deborah Finan
(@FinanDeborah) reported
@btbusinesscare Can you confirm you have an outage again please. I have not phones again ?????????
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Monstrux
(@Monstrux445080) reported
@TalkTalk so my Internet died today at 1430 UK time. Did all the checks possible with live chat support. After 2 hours Told me I might have to pay 75£ for a talktalk engineer to come in 5 days! Wow. @bt_uk, any contracts for me?
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Racing Puma
(@RacingPuma192) reported
Internet has been down for 3 days in Northampton, @bt_uk are you doing anything about it?
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Abbas Manai
(@AbbasManai) reported
@bt_uk Having with BT one of the worst experiences I ever had. Ordered two separate business internet connections for two new stores in London on the 15th of March and still nothing is working. Stay away from this company at all costs. Terrible service.
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james dangoor
(@JamesDangoor) reported
@bt_uk Why is my BT Broadband service uploading like dialup & why haven't you been able to fix it for the past 10 months?
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Alison Lord
(@alord1605) reported
@bt_uk our internet (I need for work) went down on Thurs am following cabling work by BT on main road nearby. Still without internet now ,no direct customer communication from you. Only info I can get is via a bot with an estimated fix date that has since passed! Unacceptable!