Is BT (British Telecom) having an outage in Congleton, Cheshire East, England?

Hi @OpenreachHelp and @BTCare. I’ve been without a phone line now for 6+ hours, and subsequently no internet. 2 @WeAreOpenreach vans seen in the area without resolution. Reported to @SkyHelpTeam who have escalated to you. Any chance of an update?

@btbusinesscare please can you help, I have a invoice as final bill which has been paid and now another invoice asking for payment of one of the numbers, I have spoken to 2 people who sat two different things Help please.....

@btbusinesscare @bt_uk we have been told to tweet you re a problem we are having, please help

@BTCare Not great is it, 2 weeks without a service ??

@bt_uk not happy. Internet has been dropping for weeks now. All the money I pay and still not rectified. Promised a new hub. Still not delivered. Might as Well throw money down the drain. @BTCare

Hi @BTCare Just switched to #btmobile but finding poor signal issues locally. The BT app automatically connects to hot spots. Is it secure?

@AdamMorgan33 @BTCare That’s why I moved to another provider....BT’s customer service is nonexistent

@MotoGP It may be, but you allowed the cancellation instead of reschedule for the next day, very poor on you and the teams who blocked the reschedule to Monday it’s not even like you are racing next weekend!!!! I think @btsport should get a refund

@bt_uk @btcare @moneytelegraph a new landline order over two months ago, complaint to CEOs office, still no sign of service, cut off from old connection on 12 July and still BT cannot resolve issues with Openreach for them to even start the process - utter joke of an organisation

@BTCare hi, I need help in resolving an ongoing issue following a house move back in April - please help

@BTCare Could have forwarded on! Customer shouldn’t have to keep chasing.

@BTCare Thanks for replying Dee. Chat should have got someone to ring me. Service is getting worse. The visit was for a broadband fault. The fibre service I’m getting is the worst I have ever had - shocking. Even an appliance that is hard wired in is failing. Really disappointed.

@bt_uk @BTCare What a terrible experience, worst customer service ever, we’ve been lied to and fed untruth after untruth, never experienced anything like it before, formal complaint and referral to the Ombudsmen incoming #DontUseBT #BroadbandIssues #BT #SpreadTheWord #RT

@BTCare Phone number 01538528809 you tell me, my partner has just been on the phone to your help desk for 50 minutes only to be told that the team she was advised she needs to speak to didn’t want to and it would have to be a complaint?? Beyond belief!

@BTCare Despite several attempts, nobody has confirmed what is causing the issue and no, despite several requests an engineer has not been arranged!

@ScotlandSky @SkyFootball Hang your head in ****** shame ya arse holes up the @btsport

@Morris2906 @BTCare @Glo_Thienel @bt_uk BT NEVER HAVE CARED

@darrellcurrietv @btsportfootball Everyone except the people who control the purse strings. Scottish football fans feel let down by @btsport.

@SkySports Great. 5 years of shite coverage, gobshite hosts and arsehole pundits. Thanks @btsport for leaving us with this pile of steaming horse shit.

Sigh, looks like @BTCare have turned off IPv6 on our local BT Infinity service

.@BTCare webmail going down is a sign that it's time to go and make the kids' tea

@CamboSoutar @btsport @spfl To be fair mate for everyone who are complaining about the TV deal should just start actually filling their stadiums. Complain about a poor TV deal but are part of the reason our league isn't that appealing. Full stadiums = better league.

@BTCare strongly recommended people do their research on BT before they scam further customers out of their hard earned money. Their engineers are incompetent and cannot fix a phone line nor run the broadband service I have paid for. No service for 5 weeks @financialombuds #FOS

@bt_uk @BTCare still no call, not that I am surprised. I am calling now to cancel

@btsport the fact you’ve now lost Scottish football and the UFC is horrible. You are going to lose loads of customers. Me being one. Very poor. 👎🏻