BT (British Telecom) Outage Report in Knutsford, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Knutsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knutsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Knutsford, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Sale, Manchester, Stockport, Northwich, Sandbach, Warrington, Salford, Winsford, Congleton, Cheadle, Wilmslow and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Sale |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Stockport |
Phone | |
| Stockport |
Phone | |
| Northwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Knutsford, England
Latest outage, problems and issue reports in Knutsford and nearby locations:
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Kirsty
(@KirstyTonge) reported
from
Manchester, England
@EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed
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Kris & Janet Shenton
(@kjshenton) reported
from
Salford, England
@bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼
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Lee Howarth
(@leehow2) reported
from
Urmston, England
Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing
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EMMA STOTHARD
(@emstoth) reported
from
Salford, England
@bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Dave Challis
(@ChallisDave) reported
from
Cheadle Hulme, England
@btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat
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Ian Stirling
(@Stirling061) reported
from
Salford, England
@skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.
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EMMA STOTHARD
(@emstoth) reported
from
Salford, England
@bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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simufc7
(@goodall007) reported
from
Manchester, England
There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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Jay_Therapy Up North
(@TherapyUpNorth) reported
from
Manchester, England
@btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
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Daz Chadders
(@dazchad) reported
from
Urmston, England
Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan 🐻🐑
(@dan161285) reported
@bt_uk internet is down S20 6TA? Can you assist
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Shell Morton
(@shellmorton1) reported
@bt_uk I've had a text to say all fixed. I have the line back but still no b'band. Did a restart of hub but it's just flashing pink. Help please! Cant stand not having TV for much longer. Cant connect Alexa or TV box to mini hub. A week without is more than enough. Help! #bt
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Matt Neal
(@MattNealRacing) reported
@bt_uk please help me, I’ve stuck with you forever but my home broadband is shocking. I’ll contribute but pleeeeease help!🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽😩😩😩😩
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Seánie 🥊
(@seaghanMK2) reported
@bt_uk No all ok. Speed 150. Recent letter saying that our phone service will soon be switching to the back of the hub, was worried it might not work. It hasn’t helped by an idiot openreach engineer outside telling us we are not on full fibre when our contract clearly says we are.
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CharlietheShepherd
(@sheepiefarm) reported
@Harrywhoz1 @bt_uk Have reported it as a scam on their website. Normally I would have been wary - must have my stupid head on today 🤪
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Ali Maxwell
(@alimaxwell_ali) reported
@bt_uk Have been trying to get fibre broadband installed for 3 months without success. Bt can’t even give me a date for installation- asked to be put through to escalations team but the person there would not speak directly to me - shambolic service
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Gavin Tulloch
(@gavintulloch) reported
@GradySNP Hi Patrick, I am having an urgent issue with @bt_uk who are refusing to let me speak to cancellation team until *after* my cooling off period has ended. As a result, I’m v anxious about getting a huge cancellation fee. Have emailed details and grateful of any support.
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Tony Goodger
(@Carer26) reported
been waiting for ages for #BT / @bt_uk to email me a 4 digit code. Come on guys DO IT NOW you'll feel so much better for doing some customer care!
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Novak Endo
(@NovakEndo) reported
@bt_uk your website is awful, please provide me with a direct link to the Return Equipment Request page because I've tried navigating your website for 30 mins now and can't find it. Absolute joke of a site.
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Alan Goodman
(@YesCompSols) reported
So I called into @vmbusiness @virginmedia apparently there's 5 'P4' faults affecting the services, estimated time to resolution is 5 DAYS. @btbusinesscare how long does it take to provision fibre on an existing business line with no left in jumper?