BT (British Telecom) Outage Report in Knutsford, Cheshire East, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Knutsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knutsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Knutsford, England
The most recent BT (British Telecom) outage reports came from the following cities: Stockport, Warrington, Wilmslow, Newton-le-Willows, Altrincham, Sale, Northwich, Sandbach, Winsford, Congleton, and Cheadle.
| City | Problem Type | Report Time |
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7 days ago | |
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TV | 9 days ago |
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Internet | 18 days ago |
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Wi-fi | 21 days ago |
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Internet | 23 days ago |
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Wi-fi | 26 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Knutsford, England
Latest outage, problems and issue reports in Knutsford and nearby locations:
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Lee Howarth (@leehow2) reported from Urmston, England@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
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Steve Mc (@LeedsViking) reported from Warrington, EnglandHey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
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Lee Howarth (@leehow2) reported from Urmston, EnglandYour systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing
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Gary Lister (@gaz_lister) reported from Moulton, England@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Andy Leggott (@andyleg66) reported from Lymm, England@btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity
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Gareth Worrall (@gazworrallradio) reported from Stockport, England@RadioPaulHulse @bt_uk @bt_uk are shite. I'm with Sky never had a issue. Leave the useless *******.
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sarahbirdsey (@sarahbirdsey) reported from Moulton, England@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Andy B 💙 (@m7leicauser) reported from Comberbach, EnglandNow had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
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Andy Leggott (@andyleg66) reported from Lymm, England@stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔
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Kevin Ball (@kevbmcfc) reported from Stockport, EnglandBrilliant game spoiled by some absolutely terrible commentary on @btsportfootball @btsport. #BayernPSG
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Simon Hand (@simon_hand) reported from Sale, England@brownhill76 @btsport He wasn’t doing to bad before the goal as it seemed he was just enjoying a very open game, but that changed after Walton claimed the goal should have been ruled out
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Andy Leggott (@andyleg66) reported from Lymm, EnglandWhy's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity
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Paul Smith 🦁 (@Smithy523) reported from Warrington, England@bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom
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Dave Challis (@ChallisDave) reported from Cheadle Hulme, England@btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat
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Lee Howarth (@leehow2) reported from Urmston, England@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
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Gary Lister (@gaz_lister) reported from Moulton, England@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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Gary Lister (@gaz_lister) reported from Moulton, England@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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Iain Hughes (@F1Hughsey87) reported from Macclesfield, England@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Sarah (@threexhorses) reported from Chelford, England@bt_uk what is the phone number for customer services please.
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Steve Mc (@LeedsViking) reported from Warrington, England@bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Vickers (@alexvicko) reported@bt_uk any reason why I’ve incurred a cancellation fee of £500 on a business account for upgrading my service to to fibre and cloud service, subsequently I’ve spent the past 2 hours being past from puller to post on your phone service trying to get a resolve.
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MR (@MicahRR) reported@bt_uk my building doesn't have fibre but both of the building beside me both have fibre optic. This is terrible that its 2020 and the exchange is across the street from my flat and I am struggling to get fibre optic ran to my building.
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Chinese Elvis (@chineseelvis) reported@simplysoccus @bt_uk I have the same problem. All of a sudden I am locked out of the app and my login details produce an error message: "it doesn't look like you're eligible for BT Cloud on this BT ID"
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El Zorro (@3l_z0rr0) reported@bt_uk As I replied in the original thread, I've done that. That's how I know there's an external fault. At this point, I'm just stunned that after 2 months, I still haven't gotten a reliable, working connection. This is the third time I've had issues like this.
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Andy Martin (@MartinAndyAm) reported@bt_uk total loss of broadband for myself and several neighbours in ML8 postcode area, Carluke. (Loss of Signal) Can you inform if there is a wider problem here before I request an openreach engineer?
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OneStopCable.Shop (@onestopcable) reportedIf I treated my customers the way @BT_UK did, I would be out of business in no time! Exclusive offers on the web? Nope. Call centre with a 30 minute hold time and then they can't provide you with details of the contract by email... Must be one of the worse customer experiences!
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JOEL 🦖🎱 (@thenamesNOTskip) reportedhow convenient, that i’ve just given @bt_uk notice i’m changing provider, and my internet connection has gone to ****.....
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Ben Hoyle (@bjh_ip) reported@AnneMHargreaves @bt_uk It’s poor customer service - if an error of mine has made someone worse off, I generally try to rectify it without burdening recipient of the error. Dealing with BT reminds me of dealing with NHS - as an outsider you’re expected to know internal jargon & join the dots yourself.
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Sean (@HolyTrinity3x3) reported@bt_uk As a broadband customer why wasn’t I told about this?
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Matt (@2wheelsmatt) reported@bt_uk they are at home during a national lockdown. They rely on broadband for (amongst other things) ordering prescriptions and supermarket shopping. They have almost no mobile coverage where they live so broadband is very important. Two weeks without, due to an ‘error’ is poor