BT (British Telecom) Outage Report in Knutsford, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Knutsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knutsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Knutsford, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Sandbach, Sale, Salford, Northwich, Wilmslow, Lymm and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Knutsford, England
Latest outage, problems and issue reports in Knutsford and nearby locations:
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@RobbieSavage8 VAR does not work perfectly well when there are only fractions involved as the frame speeds being used are to slow. So let’s stop the nonsense it’s always correct, it just isn’t @btsport #Ajaxchelsea
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Gareth Stachini
(@stachini82) reported
from
Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress
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Amulet Windows Mcr Ltd
(@AmuletL) reported
from
Urmston, England
@bt_uk my down load is 0.90 My upload is 2.34
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Fee
(@FeeAkhtar) reported
from
Manchester, England
@bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.
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MaryLianne93
(@MaryLianne93) reported
from
Manchester, England
@bt_uk are a joke!!! I’m still paying for your service for another 2 weeks yet you have already cut off my @btsport and BT TV app and access!✋🏼
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andrew twambley
(@twambley_a) reported
from
Manchester, England
@bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻
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EFH
(@efhphoto) reported
from
Manchester, England
@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock
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¹⁰ 🐝
(@AgueroBall) reported
from
Stockport, England
@lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.
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LisaRed4d ♥️
(@lisa_red4d) reported
from
Urmston, England
@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks
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Cheadle Town FC
(@CheadleTownFC) reported
from
Macclesfield, England
Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
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Marcus 👌🇬🇧🇯🇲🇮🇪
(@elgobsucram) reported
from
Salford, England
@bt_uk website: looks like you're leaving, we can't show you deals Me: I'm not Customer service: reset your password and it'll work Me: *resets* Website: looks like you're leaving, we can't show you deals Me: well I bloody might now Only want to upgrade internet package
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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OnlyDads
(@OnlyDads) reported
@bt_uk Sorry - one more question. Did BT, at the time I was taking these contracts out mention the "long line" and that "errors" are likely? How many others in this part of Devon have issues with BT? cc @AnthonyMangnal1 PS. Internet just dropped out again.
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Giles Shaxted
(@gilesshaxted) reported
@bt_uk a customer service rep told me that I could not opt out of digital voice. So I have it. As I have a copper line can I not have both? I live rurally and a power cut means I have zero comms now.
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Jon
(@jonnylonglegs1) reported
@bt_uk Done. Please, please help, I can’t work without my connection
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fravedsa
(@fravedsa) reported
@bt_uk I would be great if you told me why BT is blocking my EE order to progress. Any solution would be highly appreciated. Please avoid directing me to EE. I had a long chat with them during the last 1.5 months.
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Christopher Rowe
(@KernowChris) reported
@bt_uk This seems wrong, Why am I forced to pay for a discontinued service? Surely there should be a pro rata refund for the period the service was withdrawn. (Or is this another for the exec office team to resolve)
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Maria Turley
(@MariaConyard) reported
@bt_uk Well after ANOTHER 12 hours without connection, it’s just come back on. Neighbours and local shops all experienced the same thing. But ANOTHER online chat with BT support suggests there is no problem in the area. Despite there quite obviously being a problem in the area.
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Maria Turley
(@MariaConyard) reported
@bt_uk Honestly Laura, I’m not sure I have it in me to go through it all again, but thank you. We’ve literally just come off a chat conversation online. And we’ve raised a complaint about what really is shoddy service and terrible communications. But none of that is your fault.
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Katie I'Anson 💙
(@Katiejh58) reported
@btsportmotogp why oh why has @jackmilleraus got a terrible American accent in your latest terrible cartoon advert? The ads are bad enough without getting the accents wrong! #motogp #btsport #aussie
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Christopher Jeynes
(@Chris_P_Jeynes) reported
@bt_uk business line fault on 1/3, was marked as resolved but same problems & reported again 3rd March again shown as resolved but less problematic. Reported again 11/5 marked as resolved but far worse reported again 20/5 marked as resolved and reported again 20/5 still open.
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SandiDurnford-Slater
(@Sandi_L_DS) reported
@btbusinesscare P.s. the engineer already came first thing this morning. He is the one who explained to me about the FEC errors.