BT (British Telecom) outages and service status in Wilmslow, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Wilmslow, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 20, 12:24 AM GMT+1.
- Internet (65%)
- Wi-fi (15%)
- Phone (9%)
- E-mail (6%)
- Total Blackout (6%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wilmslow, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wilmslow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wilmslow, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Altrincham, Northwich, Sale, Wilmslow, Salford, Whaley Bridge, Hyde, and Glossop.
| City | Problem Type | Report Time |
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17 hours ago | |
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Internet | 2 days ago |
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Phone | 2 days ago |
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Internet | 2 days ago |
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Wi-fi | 3 days ago |
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Internet | 3 days ago |
Nearby cities with recent reports
14 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Wilmslow, England
Latest outage, problems and issue reports in Wilmslow and nearby locations:
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Nick Broughall (@Nickbr1001) reported from Sale, EnglandIf @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.
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Darren de Vally 🏳️🌈🏳️⚧️ (@darrendevally) reported from Manchester, England@bt_uk any issues with Broadband in Manchester. No connection and flashing pink light on my hub.
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Jardiniere Chef (@JardiniereChef) reported from Urmston, England@btsport cancelled my subscription. No one else has buffering issues.
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sarahbirdsey (@sarahbirdsey) reported from Moulton, England@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Louise Rogerson (@louise_rogerson) reported from Manchester, EnglandVery disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!
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Gary Lister (@gaz_lister) reported from Moulton, England@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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Sarah taylor (@SarahTrafford77) reported from Salford, England@bt_uk my internet has been down since 9.08am and you’re giving a fix time of 14.08pm so 5 hours that I’m unable to work and I also won’t be paid as I cannot do my job without wifi and as an agency worker if I can’t work I don’t get paid
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Jo Thomas (@thomasjowendy) reported from Cheadle Hulme, England@bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.
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Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England@RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...
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Kevin Main (@KevMain) reported from Northwich, England@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Lee Howarth (@leehow2) reported from Urmston, England@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
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Mitch (@Mitchx0161) reported from Manchester, England@bt_uk my internet won't come on, its just staying orange and saying no service? No apparently problems in my area?
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Kevin Broome (@broomey66) reported from Manchester, England@bt_uk Your broadband is garbage. Wi-fi drops out constantly and lucky if I can download anything in under a day
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The Shire (@AskTheShire) reported from Salford, England@bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.
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Michael Thomas (@miket_mt) reported from Salford, England@CamelPhat @btsport They mentioned in united game yesterday then Fred got a studs up. **** all said.
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The Shire (@AskTheShire) reported from Salford, England@bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.
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EMMA STOTHARD (@emstoth) reported from Salford, England@bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?
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PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England@Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Jonathan Kahn (@jkisthe1) reported from Salford, EnglandRandom question but do any of my followers have an android TV, with the @btsport app installed? If so have you had any problems opening it?
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Jamie Grace (@JamieJew590) reported from Lymm, England@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Miss🐧Magellanic🐧 (@Magellanic80) reportedHi @bt_uk Need a bit of help please. I've been send 5 emergency backup line telephones, when I only need one. I'm regrestered as a vulnerable customer. How do I go about sending them back and stopping further deliveries. Thanks
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Paul Nichol (@peeblesrunner) reported@bt_uk I need to speak to someone about my mums phone and internet being down. She is an elderly vulnerable customer living alone rurally. Please give me a number I can call as it’s impossible to navigate your IVR.
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grace hooper (@messalinahooper) reported@bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed
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Stewart James (@stewmj81) reported@bt_uk There is no point they are useless, no help whatsoever.
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Amit (@Amit72191182463) reported@btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?
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Mike Seaton (@mikeseat) reported@bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls
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Amanda Llewellyn (@mandllewellyn) reported@btbusinesscare Done that - of course! And your colleague’s are unable to assist me as it’s “a known problem” and “the only solution is to create a new email address”.
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lee davenport (@leedvnprt) reported@bt_uk I can't because the My BT app and online is broken. Just keep ending up on a page that says that you cant access my account and you're working on a fix. It's been like that since around April!
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Mr Gray (@Monetization26) reported@robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.
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Karla (@SaffyBun) reported@bt_uk Hello, I can only find phone numbers to contact customer services. I cannot call, I need written communication. How can I contact someone in writing about TV? It's ridiculous how difficult it's become to manage my account online now.