BT (British Telecom)

BT (British Telecom) Outage Report in Wilmslow, Cheshire East, England

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The latest reports from users having issues in Wilmslow come from postal codes SK9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wilmslow, Cheshire East, England 12/07/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Salford, Northwich, Stalybridge, Wilmslow, Lymm and Stockport.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

  • CheadleTownFC Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • frostybutcher LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • Bikeboyslim Bikeboyslim (@Bikeboyslim) reported from Salford, England

    @bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

  • rbury92 Rob (@rbury92) reported from Urmston, England

    Peter Walton is awful @btsport. He's never once disagreed with a referee's decision

  • EightEngines Eight Engines (@EightEngines) reported from Manchester, England

    @bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

  • AmuletL Amulet Windows Mcr Ltd (@AmuletL) reported from Urmston, England

    @bt_uk morning my internet went down at 9:15 today and it is still not@avaliable

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

  • FullenEileen eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • Eaveysmom EaveysMom (@Eaveysmom) reported from Urmston, England

    @bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • lisa_red4d LisaRed4d ♥️ (@lisa_red4d) reported from Urmston, England

    @bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

  • D8rok David Brocklehurst (@D8rok) reported from Whaley Bridge, England

    Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AmScotch ScotchExpertAM (@AmScotch) reported

    @kaatiemxx Hello @bt_uk I have been a waiting all morning for these photos to load, there seems to be an issue with my WiFi? I am disappointed never had issues before, please help

  • David_Tutin David Tutin (@David_Tutin) reported

    @bt_uk hi - we had a fibre broadband upgrade booked for yesterday. The engineer didn't arrive. Can you help please?

  • ianduncs79 ianduncs79 (@ianduncs79) reported

    @bt_uk so we were supposed to have an engineer visit to set up our halo 3+ between 8-10am. At 11.40 used the live chat, they say they can’t help, ring bt, 1hr 16mins later I finally got through to qube gb who apparently contract to bt who then said he doesn’t have my job, ring bt

  • kasima5016 Kasim ali (@kasima5016) reported

    @bt_uk whats your customer service number?

  • AndyPhillipson Non League Cat (@AndyPhillipson) reported

    @bt_uk Still waiting for a reply about the very poor service I received...

  • NthSthArdenTMO North & South Arden TMO (@NthSthArdenTMO) reported

    @btbusinesscare @btbusinesscare @BTLocalBusines1 I do not want to waste more time on live chat explaining everything again. I want the problems already logged to be resolved. BT local business London now ignoring calls

  • JackEsp92 JackEsposito (@JackEsp92) reported

    @BTCare @bt_uk I am so DISSAPOINTED, I am a new customer and my order is delayed, I am trying to contact you but no one is answering either online or by phone. Is this how you treat a new customer??? I am thinking of canceling the order already...

  • Frankie_FAC Frankie Campbell (@Frankie_FAC) reported

    @ScotlandNT @jmcginn7 @bt_uk Eh? Took his goals well but overall play was very poor.

  • ltd_imperial imperial LTD (@ltd_imperial) reported

    @bt_uk Dear Management my fibre home 🏠 installation was attempted before the appointment date, due to security reasons they was denied access, my complaint was resolved by Lisa from Dundee office brilliant customer service 👍 highly recommend Bt products & services @BTGroup

  • oufcfan85 Richard L (@oufcfan85) reported

    @btbusinesscare Did that. But wouldn’t let me book a date for an engineer. So rang up the next day. They arranged an engineer for 8-1 today.they didn’t turn up.rang up again,to be told that despite a text confirming the visit, one was never booked. Thanks for wasting my day