BT (British Telecom)

BT (British Telecom) Outage Report in Wilmslow, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wilmslow, Cheshire East, England 01/11/2026 08:30

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Knutsford, Ashton-under-Lyne, Salford, Stockport, Sale, Glossop, Northwich, Stalybridge, Wilmslow and Lymm.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomKnutsford Internet
United KingdomManchester Wi-fi
United KingdomAshton-under-Lyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • jkisthe1 Jonathan Kahn (@jkisthe1) reported from Salford, England

    Random question but do any of my followers have an android TV, with the @btsport app installed? If so have you had any problems opening it?

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • JPM9685 John Millington 🅙 (@JPM9685) reported from Ashton-under-Lyne, England

    @BTCare why is my Internet proper dog 💩 today £80 a month and it’s piss poor

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • willisclarkie Will (@willisclarkie) reported from Manchester, England

    pretty good of Root, Malan and Pope to spare @btsport’s blushes by making 90% of the audience turn off the telly, leaving the technical issues to go unnoticed

  • YawnoftheDad Anthony Crook (@YawnoftheDad) reported from Urmston, England

    @btsport @btsportfootball are you ever going to fix your app on #PS5?

  • govinddhankhar G kumar (@govinddhankhar) reported from Manchester, England

    @bt_uk my complaint VOL013-623045051740 closed without any resolution and without my consent by your worst customer service . You are violating Omdurman

  • jkisthe1 Jonathan Kahn (@jkisthe1) reported from Salford, England

    Nearly 2 weeks since I subscribed to @btsport through @EE and still I can't access it. The gentlemen who has been dealing with it has been fantastic, but it this what you call service? Reckon I'd have heard from you yesterday if my bill hadn't been paid today

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported from Sale, England

    @bt_uk every time I watch a football match via my box the sound stutters every 10 seconds (both sky and by sport) . The picture is fine just the sound…. Can someone help?

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • govinddhankhar G kumar (@govinddhankhar) reported from Manchester, England

    @bt_uk Dear BT , it’s been 7 days … no response of your request to call me ASAP …???? Can you listen the call as one of your advisor first refused me to open complaint and tried to misguide me and another advisor open the complaint and closed without my consent …..

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • Juevans70A Julie Evans (@Juevans70A) reported from Sale, England

    So annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk

  • WelshSimonEvans Simon Evans (@WelshSimonEvans) reported from New Mills, England

    What the actual **** is going on with the coverage @btsport - you charge me a fortune and then this shite keeps dropping out? #PORLIV

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    @bt_uk How is that going to help me right now?

  • StephenConlon7 Manc United (@StephenConlon7) reported from Manchester, England

    @MadRedNeil @Akabash01 @btsport Neil. WTF is he missing. They have constantly abuse FIFA fair play but as you can see he’s not arsed as his fight is against United. No matter what.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • jkisthe1 Jonathan Kahn (@jkisthe1) reported from Salford, England

    Can anyone not open @btsport on an android TV or is it just me? It tells me that my Internet is the problem, yet everything else works perfectly, suggesting that, actually it isn't

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Airax_f Newton. G. F. ❤️🇪🇺❤️#StillEuropean (@Airax_f) reported

    @bt_uk Can’t set up new ID for new place as the account number I have on my bill is not recognised. Apparently I should deal with my issue via my ID (I’ve already spent 1.5 hours on this today), which I can’t set up. Last week I was patronised by your employee and this week this.

  • eliatan92 Mrs Howie (@eliatan92) reported

    @bt_uk my youview box has recently started missing the start of recordings. Help!

  • Charlotteoleary Charlotte O'Leary (@Charlotteoleary) reported

    @bt_uk She spoke to someone else and eventually got the add-on taken off, but they then put her through the dept who tried to flog her another 24 month contract. It's impossible to cancel an add-on without being bullied into signing up for a contract, which is appalling.

  • asphodelmoon amy 🌙 (@asphodelmoon) reported

    @bt_uk Hi Karen, it seems to be working okay except when we try to use bbc iplayer. If we use bbc iplayer it disconnects the hub and we have to hard reset it. Have you heard of this problem before?

  • CherylxoJxo Cheryl Julyan (@CherylxoJxo) reported

    @bt_uk can I just say you are by far the worst company I have ever came across. 15 years of loyalty means nothing to you. I am appalled at the way your customers are treated. Left 13 days without any services to then wait all day on a manager calling. Now 9pm and no call!!!

  • SimonZerafa Simon Zerafa (@SimonZerafa) reported

    @bt_uk That would be tricky also; Rural area and mobile reception is poor or non existent. Also the person is elderly and has hearing difficulties.

  • A_MM Anne-Marie Mason (@A_MM) reported

    @bt_uk Hi, can I please check if there are any current known issues with mobile signal in the L40 West Lancs area? I've had no signal for 24 hours and I'm trying to work out why. Thank you. X

  • silestanix Mr H (@silestanix) reported

    @virginmedia Nope, it doesn't fix my broadband either buddy, but I'm still paying full price today for no service all day. With no back up like @bt_uk who have mobile data back up with @EE . They have thought out outages whereas you guys haven't, I'm losing money buying more mobile data.

  • susiedonuts Katherine (@susiedonuts) reported

    @bt_uk I’ve just moved into a place in Hackney, told the BT internet was good – currently I’m using my phone data cos all I’m getting is around 1mb on the BT wifi and can barely load google...is it down at the moment or can we get some more speed please? #BTareyouhavingalaugh

  • OTooleyAuthor Oliver J. Tooley (a.k.a. Olli Tooley) (@OTooleyAuthor) reported

    @bt_uk Your flash adverts promising SUPERFAST broadband never mention anything about having to crawl around on the floor checking f***ing wires and what kind of connection box you have. Either you CAN give me superfast broadband, or you can't and if you can't I shouldn't have to pay!