BT (British Telecom) outages and service status in Wilmslow, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Wilmslow, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 21, 11:12 AM GMT+1.
- Internet (62%)
- Wi-fi (18%)
- Phone (9%)
- E-mail (6%)
- Total Blackout (6%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wilmslow, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wilmslow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wilmslow, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Altrincham, Northwich, Sale, Wilmslow, Salford, Whaley Bridge, Hyde, and Glossop.
| City | Problem Type | Report Time |
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Wi-fi | 7 hours ago |
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2 days ago | |
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Internet | 3 days ago |
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Phone | 3 days ago |
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Internet | 3 days ago |
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Wi-fi | 4 days ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Wilmslow, England
Latest outage, problems and issue reports in Wilmslow and nearby locations:
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Mark Clays (@5napper) reported from Northwich, England@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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Dave Challis (@ChallisDave) reported from Cheadle Hulme, England@btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat
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💫Carla 💫 (@CJW1986) reported from Northwich, England@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....
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Dr Amanda Lee (@amandaleehull) reported from Barton upon Irwell, England@bt_uk three different bills to get out the contract - lots of phone calls and your bills get higher every time… hope these calls are all recorded as thanks for opening the complaint - looking forwards to a formal response . #CustomerService #poorservice
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★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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do not touch that thermostat (@karensskitchen) reported from Manchester, England@bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?
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DazPenny (@DinglerGmail) reported from Bramhall, England@bt_uk your customer service is about the worst I have ever experienced. Been without broadband since Wednesday. Mis-diagnosed the issue and now its Wednesday before you can send an engineer. Shocking.
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Catherine Johnson (@Catheri93331915) reported from Macclesfield, England@samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible
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Tim Banks (@fatlandlord10) reported from Stretford, England**** off @btsport so biased towards city it’s laughable , see you in the semis #shite
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The Shire (@AskTheShire) reported from Salford, England@bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.
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Julie Evans (@Juevans70A) reported from Sale, EnglandSo annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk
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Gary Lister (@gaz_lister) reported from Moulton, England@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Kris & Janet Shenton (@kjshenton) reported from Salford, England@bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼
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Catherine Johnson (@Catheri93331915) reported from Macclesfield, England@bt_uk Openreach chat unusable - keeps looping to error - how can I get help please
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Kevin Main (@KevMain) reported from Northwich, England@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England@Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.
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MCFCPip (@1985_phil) reported from Ashton-under-Lyne, England@bt_uk I want to contact your customer services ASAP via email. Can you provide the correct email address please?
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Jonathan Kahn (@jkisthe1) reported from Salford, EnglandHi @btsport You are absolutely useless How does it take you a week to deal with an issue that's supposed to take 24 hours to resolve, with zero contact in that time
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Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, EnglandThankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jacob People (he/him) 💙 (@JacobPeoplee) reportedOur internet and landline aren't working. I've text in and it said no issue but there clearly is @bt_uk
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lee davenport (@leedvnprt) reported@bt_uk I can't because the My BT app and online is broken. Just keep ending up on a page that says that you cant access my account and you're working on a fix. It's been like that since around April!
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Mr Gray (@Monetization26) reported@robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.
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Craig Goddard (@ChemTeachCGO) reported@bt_uk It seems that since it moved to HBO Max, this is no longer the case & is now baked into my contract alongside broadband. I don't recall at any time being asked about this & I have always understood it to be a rolling commitment. Please explain this situation and how I can cancel.
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Tim Hempstead (@thempstead) reported@bt_uk And that's the problem, it never does change ... for years and years "If you go with Halo 3 + when you get fttp then you should get a free upgrade. That should happen in 12 months" Yeah, didn't happen
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AutumnaL (@HightoDeep) reported@eventhestarsuk @bt_uk I thought new customer only deals had been stopped! ******* rob dogs *forgive the swear
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suewheeler (@brightonline) reported@shenry1972 @bt_uk That’s not good service and very worrying
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Jon Barnes (@jonbarnes10) reported@bt_uk you app, your website and your twitter account is useless. Dont bother having a twitter account if your answer to “my app is not allowing me to make purchases” is to download the app is the epitome of your customer service
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Dustfuch (@Dustfuch1) reported@bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough
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Rosemary Dunnill💙 (@RoseJean12) reported@ladylittler @bt_uk We had a longish power cut and lost Internet and landlines (bring back pre digital voice). Mobile on Tesco(O2), so non-existent 4g/5g signal. Would need to drive 5 miles to make a call, AND we live in a town! I fear getting older, with no car, in emergency