BT (British Telecom)

BT (British Telecom) Outage Report in Wilmslow, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wilmslow, Cheshire East, England 06/05/2025 05:50

June 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Altrincham, Congleton, Poynton, Glossop, Sale, Macclesfield, Salford, Cheadle, Wilmslow and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomAltrincham E-mail
United KingdomManchester E-mail
United KingdomManchester E-mail
United KingdomManchester Wi-fi
United KingdomManchester E-mail
United KingdomStockport E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • mekonmcfc MikeB (@mekonmcfc) reported from Urmston, England

    Is everyone’s @bt_uk WiFi as bad as mine, so slow@

  • mekonmcfc MikeB (@mekonmcfc) reported from Urmston, England

    @bt_uk why is broadband so slow, I am actually turning it off and using 4G !! What am I paying for

  • ciarond27 Ciaron Doherty (@ciarond27) reported from Manchester, England

    Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk

  • Lerounxi Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)

  • AmosMurphyMedia Amos Murphy (@AmosMurphyMedia) reported from Cheadle Hulme, England

    @halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮

  • Ric_Bond Richard Bond (@Ric_Bond) reported from Manchester, England

    Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk

  • Lbartram Lee Bartram (@Lbartram) reported from Ashton-under-Lyne, England

    @peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin

  • iainmc123 Iain McDonald (@iainmc123) reported from Strines, England

    @Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday

  • gkse16 Graham Henderson-King (@gkse16) reported from Salford, England

    @wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.

  • drchrisferguson Dr Chris Ferguson (@drchrisferguson) reported from Manchester, England

    Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze

  • RunningMissM11 💖M💖 (@RunningMissM11) reported from Urmston, England

    Please can you sort out the issues with the WiFi and YouView box @bt_uk I’ve. It been able tousle my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either. #BTTV #IDontNeedThis

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.

  • FotCarrs Friends of the Carrs (@FotCarrs) reported from Wilmslow, England

    @mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen

  • RunningMissM11 💖M💖 (@RunningMissM11) reported from Urmston, England

    @bt_uk Please can you sort out the issues with the WiFi and YouView box. I’ve not been able to use my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either.

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

  • iainmc123 Iain McDonald (@iainmc123) reported from Strines, England

    @bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    Havinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sharonleamoore Sharon Moore (@sharonleamoore) reported

    @bt_uk Really? You have left my elderly vulnerable relatives without their essential landline for nearly a week! They have no way of communicating with anyone. They have been left at risk, with no access to any support or emergency services in the middle of winter. #BT_uk

  • IanStephensSim Ian Stephens (@IanStephensSim) reported

    @JayBoyd78603955 @airbus319uk @bt_uk Out BTNet line was also down for~50 mins. Connectivity resumed 10 mins ago. Still waiting on hold for telephone support as to discover the cause.

  • TeacherDistant distant teacher (@TeacherDistant) reported

    @bt_uk out of contract soon, explained that I wanted to a new contract - told by agent that they can bring my package down by £3 - I pointed out that it will increase in April by 13.9% so I end up with a £3 discount for 1 month and paying an extra £5.50 after - so goodbye BT.

  • patrick3604 Patrick🐜 (@patrick3604) reported

    @bt_uk Day 8 and still no fix

  • digijamie Jamie Wooldridge 🇺🇦 (@digijamie) reported

    @bt_uk My father took out a new contract with you in Dec. He asked for & was promised, as part of his new contract, he would receive a new router. This hasn't arrived. He rang to find out where it was only to be told he wasn't entitled to one. How can we raise a complaint?

  • Alazkas_ Dan (@Alazkas_) reported

    @dannyfarrar91 @bt_uk Did you contact the number that BT commented? If not, what was your solution please?

  • JayBoyd78603955 Jay Boyd (@JayBoyd78603955) reported

    @airbus319uk @bt_uk We are down ... BT not answering their phones

  • IanStephensSim Ian Stephens (@IanStephensSim) reported

    @someBroka @bt_uk Out BTNet line was also down for~50 mins. Connectivity resumed 10 mins ago. Still waiting on hold for telephone support as to discover the cause.

  • ScaryHighlander John G. Burns (@ScaryHighlander) reported

    @bt_uk Since installing fibre broadband on 6th October my landline phone service has been dead. Numerous complaints raised and fixes tried. I need someone senior to take ownership of the problem, how do we fix this? My business partner had the same issue, took six weeks to fix.

  • SteveWild Steve Wild (@SteveWild) reported

    @bt_uk should have gone live with internet on Friday 13th, yet we have had 1 broken hub - 1 hub replaced,no engineer showed up, no broadband, they can’t find account on system !!! cut off 4 times !!! 2 hours into call logs !!! #terrible