BT (British Telecom)

BT (British Telecom) Outage Report in Wilmslow, Cheshire East, England

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The latest reports from users having issues in Wilmslow come from postal codes SK9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wilmslow, Cheshire East, England 02/21/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Sale, Manchester, Stockport, Northwich, Ashton-under-Lyne, Salford, Congleton, Cheadle, Wilmslow and Knutsford.

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City Problem Type Report Time
United KingdomSale Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomStockport Phone
United KingdomStockport Phone
United KingdomNorthwich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • Bikeboyslim Bikeboyslim (@Bikeboyslim) reported from Salford, England

    @bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

  • EightEngines Eight Engines (@EightEngines) reported from Manchester, England

    @bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

  • D8rok David Brocklehurst (@D8rok) reported from Whaley Bridge, England

    Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

  • frostybutcher LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

  • JalilvandMahdi Mahdi Jalilvand (@JalilvandMahdi) reported from Salford, England

    @btsport I have bt business with #btsport included but every time I want to login in ask me to activate my account and when I put my account number to activate its says account number is wrong. Please help me.

  • rbury92 Rob (@rbury92) reported from Urmston, England

    Peter Walton is awful @btsport. He's never once disagreed with a referee's decision

  • CheadleTownFC Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • AmuletL Amulet Windows Mcr Ltd (@AmuletL) reported from Urmston, England

    @bt_uk morning my internet went down at 9:15 today and it is still not@avaliable

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @btbusinesscare Your help lines open at 08.00am, so I call at 08.01am and at 08.41am I give up! Your customer service is simply appalling ! #CustomerService #CustomerExperience #shocking #noreply #needtodobetter

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • FullenEileen eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • lisa_red4d LisaRed4d ♥️ (@lisa_red4d) reported from Urmston, England

    @bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks

  • Eaveysmom EaveysMom (@Eaveysmom) reported from Urmston, England

    @bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pr1tchard89 Pritchard89 (@pr1tchard89) reported

    Struggling to get the stream back to full strength folks, my ISP (@bt_uk) is ******* me about with 6Mbps. New customer, new home, shite service. Be back with you soon troops <3

  • vicky_kingwell Vicky Kingwell (@vicky_kingwell) reported

    Argh! @bt_uk Worst! Internet! Ever!!!

  • chopaway Will (@chopaway) reported

    @peterjohnduffy @bt_uk Same problem here. BT drops out daily ever since I upgraded to fibre optic and I was sent a new router. Sucks when you need reliable internet access for your job.

  • chrisrothwell26 Chris Rothwell (@chrisrothwell26) reported

    @bt_uk Over 30 days has passed since first bill. Referred relatives outside cancellation period. I’ve already terrified and lodged a complaint but still no reward and no further email. Very disappointing

  • Amy_Jade1996 Amy-Jade Boardman (@Amy_Jade1996) reported

    @bt_uk If we were to cancel how many days after would we have wifi for?

  • Daniellee_lucy Danielle (@Daniellee_lucy) reported

    @bt_uk should have swapped to call flow on Wednesday due to BT providing awful internet - still waiting to connect with them. Somehow even though our service is cancelled with you we still have BT Wi-fi 🥴🤔 I hope we aren’t getting charged for this. @OpenreachHelp won’t sort it

  • seadaisy81 seadaisy (@seadaisy81) reported

    @bt_uk oh BT WE ARE NOW IN URGENT NEED OF HELP!! 10 DAYS NO BROADBAND STILL BEEN TRYING TO SURVIVE IN THE MINI HUB. WORKING FROM HOME AND THE MINI HUB HAS STOPPED WORKING HELP!!!!

  • GeorgiLeaf georgeHL (@GeorgiLeaf) reported

    @bt_uk I appreciate the work you are doing. But, disingenuous and un-surprising that the public facing Twitter side of the company is leaps and bounds more communicative than the actual practicalities, i.e installing internet. I'll update with the cancellation or new issue on the 6th.

  • HelenMaryPike One of the #greatunwashed (@HelenMaryPike) reported

    That @BTCare continues to employ people who are so thick is a mystery to anyone who's worked in any kind of customer service. It seems counter productive.

  • chrisrothwell26 Chris Rothwell (@chrisrothwell26) reported

    @bt_uk very disappointed with BT and their promise of rewards for referring friends. Having done just that they have failed to reward as promised. Quick to take slow to deliver