BT (British Telecom)

BT (British Telecom) Outage Report in Wilmslow, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Wilmslow come from postal codes SK9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wilmslow, Cheshire East, England 11/19/2025 15:25

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Salford, Wilmslow, Lymm, Stockport, Altrincham and Macclesfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester E-mail
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomSalford Internet
United KingdomManchester Internet
United KingdomManchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.

  • Darrenmiller87 Darren Miller (@Darrenmiller87) reported from Cheadle Hulme, England

    @bt_uk Hi please can you give me a call? We were speaking today about my house move and you asked me to let you know if I needed any help. I’ve had a text to ask why I haven’t connected by broadband and their is an issue my end if it hasn’t worked.

  • BullerNiel Toonmanc (@BullerNiel) reported from Ashton-under-Lyne, England

    its another wankfest on commentary from @btsport just do one ya pieces of crap

  • thomasjowendy Jo Thomas (@thomasjowendy) reported from Cheadle Hulme, England

    @bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.

  • ManCityPal MCFC OK (@ManCityPal) reported from Wilmslow, England

    Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Salford, England

    @bt_uk my internet has been down since 9.08am and you’re giving a fix time of 14.08pm so 5 hours that I’m unable to work and I also won’t be paid as I cannot do my job without wifi and as an agency worker if I can’t work I don’t get paid

  • LeahWhitehorse Leah Whitehorse (@LeahWhitehorse) reported from Salford, England

    @bt_uk Hi - No - it says no known issues.

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk @commuter_girl Why do we have to pay for these? I don't understand why you're allowed to sell inferior service for higher prices.

  • MrPeteEdwards Pete Edwards (@MrPeteEdwards) reported from Urmston, England

    Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    @bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.

  • JardiniereChef Jardiniere Chef (@JardiniereChef) reported from Urmston, England

    @btsport cancelled my subscription. No one else has buffering issues.

  • alext_davies Alex Davies (@alext_davies) reported from Manchester, England

    @bt_uk hi was expecting a call back today for a long standing issue where you are charging me for a service that should have been cancelled and I cannot use. I have rung BT about 20times & it’s still not been resolved

  • Manchester_Man Matthew (@Manchester_Man) reported from Urmston, England

    @bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.

  • Nickbr1001 Nick Broughall (@Nickbr1001) reported from Sale, England

    If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....

  • forgedbyfiree Forged By Fire (@forgedbyfiree) reported from Manchester, England

    Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again

  • tom_hiles Tom Hiles (@tom_hiles) reported from Macclesfield, England

    @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    @bt_uk any issues with Broadband in Manchester. No connection and flashing pink light on my hub.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jhindle48 James Hindle (@jhindle48) reported

    @ShaunM_89 @btsport He was totally shite today how ******** he passed is exams is beyond me.

  • HellenaHandcart HelenaHandcart (@HellenaHandcart) reported

    @bt_uk Thanks, but I'm fed up with explaining. I now want to escalate the issue and understand why BT took it upon themselves to issue me with a new contract for a service I had cancelled and then bombard me with txts & letters apologising for the unwanted service not working.

  • LiveseyScott scott livesey (@LiveseyScott) reported

    @bt_uk The engineer should be here by Thursday, which means upto 6 days with no internet connection. I will not be able to watch any BT TV channels, my Alexa will not work. For someone who is paying over £80 pcm and being with BT for over 10 years, customer loyalty does not exist!

  • inthecloset Kemmmy ✨ (@inthecloset) reported

    1/@bt_uk Id like to know why Etc your latest ideating hub for better customer care has yet to ensure all staff are properly trained? As a person who has recently joined BT, I'm STILL awaiting installation. Id like to point out that it does not bode well for BT to have sold me a

  • HellenaHandcart HelenaHandcart (@HellenaHandcart) reported

    @bt_uk How do I contact someone in your Head Office who can sort out a landline account I neither asked for nor need. I'm not prepared to waste any more time holding to speak to customer advisors who can't transfer my call without cutting me off.

  • JordanGowling29 Jordan Gowling (@JordanGowling29) reported

    @bt_uk I'm having trouble with ordering a new package even though all my service is currently on a rolling contract could you please advise

  • 1RedRiding 1RedRidingHood (@1RedRiding) reported

    @bt_uk Dee (and Lisa) thank you for your response I don't need help with it technically, unless you can put the price back to the original. I just wanted to point out that a contract isn't fair when BT can change terms/prices during one but the customer cannot cancel or change anything

  • SamuelsW12 SamuelsW (@SamuelsW12) reported

    @bt_uk how can a communication company be so lacking in communication skills????? Twice now (since March 22) you have tried to install a business line for a very small childcare charity and twice you ou have failed!!! We as trustees feel very let down by your lack of support!!!!

  • laura_hughes25 Laura Hughes (@laura_hughes25) reported

    Sunday night and @virginmedia is down in SE3 for the third Sunday in a row. Absolutely ridiculous we'll be moving to @bt_uk and cancelling our Virgin contract this week.

  • AILAHT0909 Algar Goredema-Braid (@AILAHT0909) reported

    BT Broadband @bt_uk down since yesterday. 25 hours later still down to great inconvenience. Expected to fund the data cost as BT says it does not compensate costs within 48 hours but charge for no service. Time to look for better service.