BT (British Telecom)

BT (British Telecom) Outage Report in Wilmslow, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wilmslow, Cheshire East, England 01/01/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Sale, Glossop, Salford, Northwich, Stalybridge, Wilmslow and Lymm.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester TV
United KingdomManchester Internet
United KingdomManchester TV
United KingdomManchester Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @btbusinesscare Your help lines open at 08.00am, so I call at 08.01am and at 08.41am I give up! Your customer service is simply appalling ! #CustomerService #CustomerExperience #shocking #noreply #needtodobetter

  • bobblebardsley Bobble Bardsley (@bobblebardsley) reported from Leigh, England

    @dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.

  • KurtMCR Kurt (@KurtMCR) reported from Salford, England

    @bt_uk Its still saying temporary problem and other errors!

  • D8rok David Brocklehurst (@D8rok) reported from Whaley Bridge, England

    Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

  • Bikeboyslim Bikeboyslim (@Bikeboyslim) reported from Salford, England

    @bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

  • Eaveysmom EaveysMom (@Eaveysmom) reported from Urmston, England

    @bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!

  • LongsightBlue 🦈 (@LongsightBlue) reported from Manchester, England

    @btsportscore @btsportfootball @btsport @themichaelowen @PaulInce @chris_sutton73 @jjenas8 @RobbieSavage8 @julesbreach @markpougatch The worst lineup I have ever seen

  • FullenEileen eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

  • ArsenalGirl7 Ellen ❤️🦙🦄 (@ArsenalGirl7) reported from Cheadle Hulme, England

    @EE still waiting on a call to stop @btsport please can this be resolved ASAP I have been a customer for years this is really frustrating

  • franco_blanco1 Francis Idehen (@franco_blanco1) reported from Manchester, England

    @bt_uk Is there a problem with your Internet network in the central Manchester area tonight. Lots of buffering and cutting out/having to reset the router. Not impressed

  • KurtMCR Kurt (@KurtMCR) reported from Salford, England

    @btsport @WWEUK Woah! This is huge. Hopefully not in a bad way

  • hart90 Jonathan Hart (@hart90) reported from Manchester, England

    @jonsmile @bt_uk I also fly through here every other week. It works fine outside but the building acts like a kind of huge faraday cafe and really hinders the connection inside. The WiFi is bad too

  • EightEngines Eight Engines (@EightEngines) reported from Manchester, England

    @bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

  • pubscene Mike (@pubscene) reported from Bollington, England

    @btsport mcmanaman. Why another season with him. Worst ever pundit

  • AmuletL Amulet Windows Mcr Ltd (@AmuletL) reported from Urmston, England

    @bt_uk morning my internet went down at 9:15 today and it is still not@avaliable

  • JalilvandMahdi Mahdi Jalilvand (@JalilvandMahdi) reported from Salford, England

    @btsport I have bt business with #btsport included but every time I want to login in ask me to activate my account and when I put my account number to activate its says account number is wrong. Please help me.

  • kevdkev77 KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England

    @btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

  • rbury92 Rob (@rbury92) reported from Urmston, England

    Peter Walton is awful @btsport. He's never once disagreed with a referee's decision

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Grallator Chris Robbins (@Grallator) reported

    @bt_uk As a new customer I can get fiber 2 with a nice new router. As an existing customer I can’t unless I have mobile internet add on and unnecessary wifi boosters and have to use a very old router. Out of contract - our best option to go elsewhere because you won’t fix this

  • mstarmatt M (@mstarmatt) reported

    @bt_uk We received the card in May, three months after we signed up. Which was the expiry of the deal. The service was better on @talktalk to be honest. Your staff threatened us with cutting us off for the fact we were complaining. I expected much more from you and you’ve delivered 💩

  • eddsirr Edd Sirr (@eddsirr) reported

    I really wish it was easy to cancel services… I can set up online but can’t cancel online. And when the phone line is working it’s a horrific long wait. Yes that’s you @bt_uk @MartinSLewis @MoneySavingExp any advice?

  • DSingh78 Darshan Singh (@DSingh78) reported

    @bt_uk - I experienced shocking customer service when trying to discuss my account earlier. Cut off after 40 mins on hold without a call back after my number was verified by agent

  • personnel_pship Helen Straw (@personnel_pship) reported

    @BTCare Absolutely shocking service, on the 'phone with you for 1.5 hours and still no resolution. I need one person in your organisation to take ownership of a problem of your creation and sort it out for me #nocustomercare #poorservice

  • SmokedMeatsDeli Smoked Meats Deli (@SmokedMeatsDeli) reported

    @btsport , why is your steaming service so poor this evening? Sort it out ! 😡

  • kristemple Kris Temple (@kristemple) reported

    @bt_uk Hi BT. What on Earth is happening with your broadband this week? Hideously intermittent service. Unfortunate timing for you, seeing as you’ve just emailed to tell me my contract expires next week 👋🏼👋🏼👋🏼

  • BeeNubian NubianQueenBee (@BeeNubian) reported

    @bt_uk you promise to provide internet service and telephone but you are refusing to call me to fix my problem . You are in breach of the contractual agreement we have. I have been DM you for last 3 hours but no joy so far @Ofcom any advice?

  • tweetymike Mike Stead (@tweetymike) reported

    In the month-long-plus saga of @bt_uk trying to order a new internet line, still no progress. I’ve literally begged and pleaded for an escalation to a manager who will own the resolution of this fault, and only now am I being told ‘yeah, we maybe should do something different’.

  • angiedibz Angela Dibble (@angiedibz) reported

    @bt_uk shocking service, just held on 45 minutes to discuss why Bt tv isn’t working yet again. Third week in a row, spoke to a lady in Dundee, who hung up on me and hadn’t rung back, when she failed to rectify the fault. Still no Tv.