Is BT (British Telecom) having an outage in Macclesfield, Cheshire East, England?

@Mcgoo_84 @FA @btsport Looks like the roads were ok at least. Not bad timing that.

@BTCare Morning. I ran an internet speed test last night and had a download speed of 0.31 MBs per sec. The standard/usual being 31 MBs per sec. Assume this was the reason for such a poor signal...all last night. I ran the test again this morning and it’s back up to 31...very frustrating

@btsport take that stupid backfoot offside line off the tv, either we’ve watched enough rugby to understand the rule or people are watching and you are confusing them even more, incredibly irritating!

@btbusinesscare please can you help, I have a invoice as final bill which has been paid and now another invoice asking for payment of one of the numbers, I have spoken to 2 people who sat two different things Help please.....

@btbusinesscare @bt_uk we have been told to tweet you re a problem we are having, please help

@BTCare your live chat advisors are so rude! One transferred me without saying anything. 2 ended chats just after I ask a question!

@BTCare I get the problems when i move my laptop from one room where it's located ( right next to the hub ) to a different room, the problem is particularly noticeable when watching BT Sport but can quite often happen when streaming other things such as YouTube etc.

@BTCare I don’t want to try again. I want my call to be answered when I ring, because guess what, I’m busy too. However, the difference is i’m paying a service and expect to be treated accordingly. Simple really.

@btsport Who is the idiot on the highlights show? Clearly an idiot

In however many years it is since PSG got their money I’ve not seen them be anything but poor #ucl #BTSport

@BTCare please can you help me I’m getting no where on the phone. I’ve paid the requested amount to close my account. I have a screen shot saying this but I have had no confirmation that it’s been registered. The phone team keep transferring me. It’s been 35 minutes!

**** off @btsport give me my money back

Hi @BTCare Just switched to #btmobile but finding poor signal issues locally. The BT app automatically connects to hot spots. Is it secure?

@MotoGP It may be, but you allowed the cancellation instead of reschedule for the next day, very poor on you and the teams who blocked the reschedule to Monday it’s not even like you are racing next weekend!!!! I think @btsport should get a refund

@BTCare No said was network then keep saying checking

@BTCare Same as all other contacts not fixed tied into contract with you for no service

@bt_uk @btcare @moneytelegraph a new landline order over two months ago, complaint to CEOs office, still no sign of service, cut off from old connection on 12 July and still BT cannot resolve issues with Openreach for them to even start the process - utter joke of an organisation

@BTCare Going on and off like a yo yo this evening. Orange light again. I don’t have energy to deal with this tonight - hope there’s an easy solution... never got compensation promised for last year’s lost week either ...

@BTCare I was wondering if you could help me. Could you please point me to the terms and conditions around BT cancellation of my account. To cut A long story short I believe I should pay a charge if BT close my account and I cannot find this in my documentation. Thanks

@marky_red @BTCare @TalkTalk Tell me about it - my broadband went off totally for about six weeks a couple of years back - BT Customer Service were half-arsed about everything until I went straight to the top and involved the CEO - then they were falling over themselves to fix it

@BTCare hi, I need help in resolving an ongoing issue following a house move back in April - please help

@BTCare my mum has been trying since yesterday to speak to someone regarding renewing her BT broadband. Eventually spoke to someone this morning to be told nothing can be done until after 15th July as computer system down!! This is not good enough so looking elsewhere for her

@bt_uk @BTCare What a terrible experience, worst customer service ever, we’ve been lied to and fed untruth after untruth, never experienced anything like it before, formal complaint and referral to the Ombudsmen incoming #DontUseBT #BroadbandIssues #BT #SpreadTheWord #RT

@BTCare everyone just seems to focus purely on the speed issue, IT DROPS OUT LOADS TOO, but no one seems bothered about that... The speed, you lot say, is Just above MGALS now, but it wasnt until i complained

@BTCare Last Friday @BTCare told me wait 5 working days issue will be resolved.

@BTCare I have made 23 calls till now and average call duration was 25 minutes . Why Bt just say that they can’t fix that issue instead of making fake promises

@BTCare Hi there. Today is fifth day and I haven’t heard anything about my complaint and 21 days without

@BTCare Hi, i’ve just had a generic e-mail saying my complaint has been dealt with and closed,NO-ONE has spoken to me and given me a explanation. This is absolutely shocking customer service. I’m going to the ombudsman.

@BTCare No BOTH wired and wireless issues.. 20-25Mbps

@AndBall79 @BTCare @OpenreachHelp I will stick with Sky if they are this bad

@BTCare no one has been out, i haven't been asked to do much at really, been sent a WiFi location info sheet (but that isn't the problem really!), and im getting called back next Tuesday (could be Saturday, but i said in the week is easier, (Next time lady is working again). #NotFair

@BTCare Hi there . Today is fifth working day still no response from Bt about my complaint or any thing

@BTCare Well the 14th has come and gone and still no broadband. @BTCare @SkyUK @OpenreachHelp you’re all as bad as each other. It’s just a shame @virginmedia can’t install until 29th. @itvMLshow my suggestion would be don’t move at all!😡