BT (British Telecom) outages and service status in Leek, England

Problems in the last 24 hours in Leek, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leek, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leek, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	2 days ago
Stoke-on-Trent	Total Blackout	8 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Leek, England

Latest outage, problems and issue reports in Leek and nearby locations:

• 
  Rick Crawley (@RickCrawley) reported 2 minutes ago from Mayfield, England

  @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

• 
  mark keogh (@keogh01) reported 2 minutes ago from Congleton, England

  @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

• 
  Another bloke from Stoke. (@cswbertie) reported 3 minutes ago from Stoke-on-Trent, England

  @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

• 
  Catherine Johnson (@Catheri93331915) reported 6 minutes ago from Macclesfield, England

  @bt_uk Openreach chat unusable - keeps looping to error - how can I get help please

• 
  ★ Deborah Moses (@TheSilverZebra) reported 7 minutes ago from Macclesfield, England

  @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

• 
  Sarah (@threexhorses) reported 14 minutes ago from Chelford, England

  @bt_uk what is the phone number for customer services please.

• 
  Chris (@PortlandLegend) reported 14 minutes ago from Leek, England

  @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

• 
  Catherine Johnson (@Catheri93331915) reported 15 minutes ago from Macclesfield, England

  @samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible

• 
  Another bloke from Stoke. (@cswbertie) reported 17 minutes ago from Stoke-on-Trent, England

  @btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.

• 
  The Tollgate (@TollgateStoke) reported 19 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

• 
  Catherine Smith (@SmithCat73) reported 23 minutes ago from Alsager, England

  @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

• 
  Stob Rone (@stobrone) reported 30 minutes ago from Cheadle, England

  If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

• 
  Dave (@Davetimo127) reported 37 minutes ago from Stoke-on-Trent, England

  @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

• 
  The Tollgate (@TollgateStoke) reported 39 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

• 
  ★ Deborah Moses (@TheSilverZebra) reported 46 minutes ago from Macclesfield, England

  @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

• 
  Louise Short (@WhiteCandy) reported 48 minutes ago from Stoke-on-Trent, England

  So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

• 
  A&T (@AshTom03396918) reported 51 minutes ago from Macclesfield, England

  @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

• 
  Tom Hiles (@tom_hiles) reported 59 minutes ago from Macclesfield, England

  @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

• 
  Iain Hughes (@F1Hughsey87) reported 59 minutes ago from Macclesfield, England

  @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

• 
  The Tollgate (@TollgateStoke) reported 60 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elton Murphy (@eltonmurphy) reported 6 minutes ago

  Hey, @btbusinesscare , our Business Broadband has been down all morning. Please check your DMs. Your website has been no help at all, sadly.

• 
  Brad Hobson 🇺🇦 (@alfordbrad) reported 11 minutes ago

  @bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡

• 
  Ian Robson (@GFX2001) reported 12 minutes ago

  @Ofcom @bt_uk I do not understand why it is so difficult to report Nuisance Calls / Hang-ups. You have to complete a very lengthy form for a Call. And each Call you have to re-enter all the details again. And then to get to the "I Am Not Robot" pictures that don't work.

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 13 minutes ago

  @bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?

• 
  Barbara Starkey (@brassbubs) reported 15 minutes ago

  @bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares

• 
  Niraj Shukla (@nshukla86) reported 15 minutes ago

  @btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.

• 
  Michael E (@Michael35427696) reported 15 minutes ago

  @bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?

• 
  On-On-On (@clark1919acaw) reported 16 minutes ago

  @bt_uk Hi - sorry, I mean the internet connection has been down all day, so we have been cash only in our store all day .. hopefully it back in tomorrow

• 
  Ernesto (@ernestohegi) reported 17 minutes ago

  @bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?

• 
  Bunker Show (@businessbunker) reported 17 minutes ago

  @bt_uk Wasted weeks of my time on this , you have failed to fix it . Told me you were sending an engineer , never arrived . You told me it was my equipment but all my stuff is BT . The digital phone line never worked either