BT (British Telecom)

BT (British Telecom) Outage Report in Leek, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leek, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leek, Staffordshire, England 11/02/2024 15:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Leek, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Ashbourne, Newcastle under Lyme, Buxton and Congleton.

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City Problem Type Report Time
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Phone
United KingdomAshbourne Phone
United KingdomNewcastle under Lyme Wi-fi
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Leek, England

Latest outage, problems and issue reports in Leek and nearby locations:

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • tom_hiles Tom Hiles (@tom_hiles) reported from Macclesfield, England

    @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • AshTom03396918 A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • cswbertie Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Milesy199 Martin Miles (@Milesy199) reported

    @bt_uk who do i speak to to cancel my contract, have had no tv since wednesday, engineer came late friday afternoon said he had no idea how to fix it didn’t attempt to change box or speak to anybody messed about with my internet instead & have had bad speeds since not happy

  • JJATWAL Jesse (@JJATWAL) reported

    @bt_uk internet stopped 5 weeks ago, now it’s gone again red light on the hub again! Shambles of a service

  • jonnylonglegs1 Jon (@jonnylonglegs1) reported

    @bt_uk Thanks for the update, as I suggested on Friday, updates via text, email, phone call Twitter etc would be much more efficient, helpful and better for your customer relations than the current nothingness !

  • jonnylonglegs1 Jon (@jonnylonglegs1) reported

    Does anyone know how to check the status of a @bt_uk fibre outage? Everyone in our area has had no supply since Friday, with no updates from BT and when I enter my phone number into their online service checker, I’m told everything’s fine. Infuriating !

  • JesusZuul Jesus Zuul (@JesusZuul) reported

    @btsport WTF happened to 2+4=24 last night?

  • lenzokenzo Burger Van Biden (@lenzokenzo) reported

    @bt_uk Enough is enough of snowflake woke cretins ramming this crap down peoples throats day in day out . you lot would make a Prozac pill depressed 🙄🙄🙄

  • LesleyDill226 Lesley-Anne Dillon (@LesleyDill226) reported

    @bt_uk I’m restarting the box but the guide isn’t the problem. The guide says MotoGP, the bar at the bottom of the screen does not

  • xmcmahonx tim.mcmahon@gmx.com (@xmcmahonx) reported

    @bt_uk Can't really get over lack of technical help outside of traditional working day. When do you think people watch TV? Never thought I'd miss Sky.

  • Jmariom86 J- Blüdhavens guard (@Jmariom86) reported

    @bt_uk Hi, I am not a BT customer but we use openreach for the fibre optic service via Sky. I have checked and there are non problems with Sky. Happy to provide my postcode via PM

  • gortbaringa gort baringa (@gortbaringa) reported

    @bt_uk I suggest BT better think of something better than that to keep me as a customer