BT (British Telecom)

BT (British Telecom) Outage Report in Leek, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leek, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leek, Staffordshire, England 05/14/2025 12:10

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leek, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle under Lyme, Macclesfield, Stoke-on-Trent and Buxton.

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City Problem Type Report Time
United KingdomNewcastle under Lyme Phone
United KingdomMacclesfield Phone
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent E-mail
United KingdomBuxton Total Blackout
United KingdomStoke-on-Trent E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Leek, England

Latest outage, problems and issue reports in Leek and nearby locations:

  • CheadleTownFC Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • AshTom03396918 A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • lpatz80 Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • deanleigh Dean Leigh (@deanleigh) reported

    @nocturnalmonkey @bt_uk I changed my Home BT to Work BT and it has been worth it for the better support. Also BT Cloud Voice, basically rebadged Ringcentral, is fantastic. You can then get a fixed IP. Personally we just use a VPN where we need a fixed IP.

  • ameliabel19 Amelia Simpson (@ameliabel19) reported

    @bt_uk They weren’t. I have DM’d you but no response. No call. This is pretty terrible service - again.

  • Silcox777 Nat 💕 (@Silcox777) reported

    @bt_uk your BT TV record function is awful, always chops the end of programmes off 🤬

  • annoyinglondon Jamie Johnston (@annoyinglondon) reported

    @bt_uk is there a connection problem in the GU27 area?

  • Jeffwarz Jeffwarz (@Jeffwarz) reported

    @bt_uk Hi, we have lost our broadband and phone connection. Checked service on the Web and says no issues in my area. Really need network back on as my partner and I both work from home. Any chance you can take a look?

  • Izain1 Rey Izain (@Izain1) reported

    @bt_uk Shame, there's been no update & no information beyond your brief DM to me. You have now left a man with Alzheimers for more than a week with no ability to receive care or phonecalls...or ability to make emergency calls should he need to. This is atrocious! #poorcustomerservice

  • EricABlair01 Paul Johnson (@EricABlair01) reported

    @bt_uk My elderly uncle who has Parkinsons has had his landline erroneously re-allocated to another BT customer. His security necklace is connected to his landline which no longer works. Please can someone at BT address this issue with some urgency?

  • ernmander ernmander (@ernmander) reported

    @bt_uk They did give me an account number your help desk are deleting the bill accrued, but I’d still like to know who and how someone was allowed to order services / products using my details when I don’t and never have had a BT account

  • nocturnalmonkey Sam Hardacre 🇪🇺 (@nocturnalmonkey) reported

    Hey @bt_uk, how can I go about getting a static IP at home? Keeps changing and it's causing issues for working

  • AnnBuscema Ann Marie Buscema (@AnnBuscema) reported

    @bt_uk Will do.i will do shortly.i actually have a BT Call Blocker Phone.i got those scam phone calls too.due to a problem that occurred.even though I had BT Privacy. last CEO of BT my phone number was made Ex Directory.