BT (British Telecom)

BT (British Telecom) Outage Report in Leek, Staffordshire, England

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The latest reports from users having issues in Leek come from postal codes ST13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leek, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leek, Staffordshire, England 02/16/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leek, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Congleton, Leek and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomCongleton E-mail
United KingdomLeek Internet
United KingdomStoke-on-Trent Phone
United KingdomLeek Internet
United KingdomStoke-on-Trent Wi-fi
United KingdomBuxton Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Leek, England

Latest outage, problems and issue reports in Leek and nearby locations:

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • lpatz80 Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • dpaton81 Daniel Paton (@dpaton81) reported from Leek, England

    @Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • CheadleTownFC Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • AshTom03396918 A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Georgia10121 Georgia (@Georgia10121) reported

    @bt_uk no real wifi in the area since Friday. Having to go onto 4G (which also seems rubbish @VodafoneUK) and costing a fortune. Live near Bristol, is there a problem in the SW?

  • RMasding Richard Masding (@RMasding) reported

    @bt_uk I get over 100mb on cat 6 cable to my tv and your btsport app always buffers and no other app does, nowt to do with wifi just something dubious about your app not working well with other BB suppliers.

  • redsoxbrit64 Redsoxbrit (@redsoxbrit64) reported

    @waziu @btsportufc @btsport Even i knew he was unconscious before he hit the deck......poor excuse

  • jessicasevans Jessica Evans 🏳️‍🌈 (@jessicasevans) reported

    @Georgia10121 @bt_uk @VodafoneUK We're experiencing the same issues in Ferndown, Dorset. Keeps dropping out since Friday.

  • HelenMaryPike #TeamNicola #TeamMeghan (@HelenMaryPike) reported

    I do pay for this non-service @BTCare

  • sallybromley sallybromley (@sallybromley) reported

    @bt_uk @bt_uk the worst customer service I have had in a very long time!

  • fionapaulton Fiona 46 Parker (@fionapaulton) reported

    @btsport stop that horrid graphic @SkySportMotoGP

  • JeffAllenHoward Jeff Howard (@JeffAllenHoward) reported

    @bt_uk @stew_howard Terrible answer. I think @bt_uk need to look at the history of this problem.

  • sallybromley sallybromley (@sallybromley) reported

    @bt_uk @bt_uk yes you answer calls well done 👏👏👏👏but you don’t actually sort out customers issues and leave them waiting with no resolution other than to wait, even though I have already waited, phones down many times, but again the same response computer says NO

  • leeblease Lee Blease 🇬🇧⚓️ #UTM (@leeblease) reported

    @trevhewsongy @virginmedia @bt_uk I’m just not paying £50 a month to virgin. They can drop it to the same price as a new customer or I’m jumping ship.