BT (British Telecom) Outage Report in Leek, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Leek, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (6%)
-
TV (1%)
Live Outage Map Near Leek, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Congleton, Leek and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Congleton |
||
| Leek |
Internet | |
| Stoke-on-Trent |
Phone | |
| Leek |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Buxton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Leek, England
Latest outage, problems and issue reports in Leek and nearby locations:
-
Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
-
Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
-
mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
-
A&T
(@AshTom03396918) reported
from
Macclesfield, England
@bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph
-
connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
-
Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
-
Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
-
Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk I need to raise a complaint
-
Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
-
Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
-
Lee Pattinson
(@lpatz80) reported
from
Biddulph, England
Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets
-
The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
-
The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
-
The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
-
Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
-
mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
-
Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
-
Daniel Paton
(@dpaton81) reported
from
Leek, England
@Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless
-
Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
-
Cheadle Town FC
(@CheadleTownFC) reported
from
Macclesfield, England
Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart Shepherd
(@stuartshepher13) reported
@bt_uk All very noble but pity you can’t at the same time comply with your basic contractual obligation of providing your customers with a half decent service - perhaps try focussing on that for once.
-
Pratik Bhadkoliya
(@pkbhadkoliya) reported
@bt_uk Thanks! I hope this time fibre team actually fix the problem and not just cancel the current order and create 7th order and send me 7th router. @MarcAllera yes I NEED help. Can you help me?
-
Jones Mark Harding
(@JonesMarkHardi1) reported
@bt_uk @JHenderson do you support BLM?
-
Akif
(@Ak1fK) reported
42 days later and still no broadband at my flat. Apparently it might take another 2 weeks to fix. Do we think @bt_uk have been waiting for “freedom day” before sorting my internet? 🤔
-
Laura C
(@Laura_Caughey) reported
@bt_uk @bt_UK say the problem needs to be resolved with @OpenreachHelp . Openreach need to install cables, but it has taken them 10 months. I was told by you that I could get internet, but the infrastructure was never there...
-
Tom
(@T__S__R) reported
@crispfan99 @BTCare Same. Customer service said it was my issue and there are no problems. Box is unusable.
-
Che Ken
(@CheKenWarlock) reported
@bt_uk any way to find out when my area might get internet service back? I was told a team was working in the area and haven't had internet access for almost 24 hours now
-
Kevin O'Neill
(@coach4creatives) reported
@bt_uk I’ve already told you that customer emails you’re sending emails to
-
Jen Penney
(@jenpen1511) reported
@bt_uk why are we constantly having issues in Hale with WiFi connections again? Working from home becoming impossible!
-
RichardG
(@GrudzinskiRg) reported
@BTCare for the past week our internet drops out completely about four times a day. We can’t get through on your chat. And your online checks say no issues (there really must be) Can someone contact us as we need internet for work?