BT (British Telecom)

BT (British Telecom) outages and service status in Leek, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Leek, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
  • 33% E-mail (33%)
  • 33% Internet (33%)
  • 33% Total Blackout (33%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leek, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leek, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Leek, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent.

CityProblem TypeReport Time
Stoke-on-Trent Internet 9 days ago
Stoke-on-Trent E-mail 14 days ago
Stoke-on-Trent Total Blackout 16 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Leek, England

Latest outage, problems and issue reports in Leek and nearby locations:

  • tom_hiles
    Tom Hiles (@tom_hiles) reported from Macclesfield, England

    @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

  • cswbertie
    Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • Davetimo127
    Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • Catheri93331915
    Catherine Johnson (@Catheri93331915) reported from Macclesfield, England

    @bt_uk Openreach chat unusable - keeps looping to error - how can I get help please

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • HaddrellPaul
    Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • cswbertie
    Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • F1Hughsey87
    Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • SmithCat73
    Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • WhiteCandy
    Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • PortlandLegend
    Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • TheSilverZebra
    ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • RickCrawley
    Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • PortlandLegend
    Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • lpatz80
    Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • Catheri93331915
    Catherine Johnson (@Catheri93331915) reported from Macclesfield, England

    @samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • smeemartin
    MartinⓂ VOTE FOR CHANGE (@smeemartin) reported

    I’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬

  • JuneMar68456333
    June Marsh (@JuneMar68456333) reported

    @bt_uk is bt email down today? No emails received since midnight which is very unusual.

  • dbootsy
    david bootle (@dbootsy) reported

    @bt_uk I was due a call back yesterday they never got back to me. Can you ensure somebody gives me a call back today? Please? DM me if easier.

  • alunvaughan
    alunvaughan (@alunvaughan) reported

    @bt_uk Hi is webmail down please? Unable to log in via browser or app for a few hours, keep getting “ something went wrong at our end”

  • EdEFC74
    EdEFC74 (@EdEFC74) reported

    @bt_uk The app no longer works but you still link to it on the 'My BT' account pages, which have just been updated. This is a known issue with the 'BT WIFI' app which I have discussed 3 times in the last year with your advisors. They do not know why it doesn't work just that it doesn't.

  • nwwilson
    Norman Wilson (@nwwilson) reported

    @bt_uk 10am this morning Internet down apparently a fault on my line earliest engineer appt Monday? 4pm this afternoon the Internet is still down, according to your line checks.....No Fault on my line. Internet however still not working. Make up your mind... Fault/No Fault?

  • Baggieboy1888
    Steve George (@Baggieboy1888) reported

    @bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.

  • AnneMurawski
    Anne Optimi-City (@AnneMurawski) reported

    @btbusinesscare 2/2 Phoned you on 0800800156, held on, connected after 16 minutes. Told him the problem, no reply then line went dead. What else can I do ?

  • palacejohn
    John (@palacejohn) reported

    @bt_uk Tried for hours to access my account with repeated messages saying you were “encountering problems” .Finally it’s been resolved.

  • nwwilson
    Norman Wilson (@nwwilson) reported

    @bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service 👏👏