BT (British Telecom) Outage Report in Leek, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Leek, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Leek, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Buxton, Stoke-on-Trent, Alsager, Macclesfield, Oakamoor and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Buxton |
Total Blackout | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Leek, England
Latest outage, problems and issue reports in Leek and nearby locations:
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Lee Pattinson
(@lpatz80) reported
from
Biddulph, England
Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk I need to raise a complaint
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Cheadle Town FC
(@CheadleTownFC) reported
from
Macclesfield, England
Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.
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Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Daniel Paton
(@dpaton81) reported
from
Leek, England
@Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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A&T
(@AshTom03396918) reported
from
Macclesfield, England
@bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🤴🏾N@hān1ñ0🦹🏾 (RMA🤍)
(@notnahano_) reported
@sa11oum @theMadridZone @btsport Stop lying you’re 5 y/o. If you have any idea of what does Mou/Pep games were, for respect of the sport, the club & those great moments, no way in hell you’d want him. That’s like saying you wanted prime Messi at Madrid. No **** Messi is a GOAT but no way I want him at Madrid
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Martin Newman
(@workshopbear) reported
@bt_uk Still waiting for BT broadband, staff have been good, it’s Openreach let us down, said they would return today. BT engineer was on standby the whole day to finish off the work,waiting for Openreach to fix the broken cable! It’s beyond ridiculous. Been installing for 8 days!
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Laura Jones
(@laura_jones82) reported
@bt_uk wow, custome for over 10 years, broadband renewal 60 pound, same package as a new customer 30 pounds! Time to look elsewhere.
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Profeta de Luuk
(@luuk_degoat) reported
@MadridXtra @btsport wait wtf 💀
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AJ¹⁴
(@BenzemaSZN) reported
@sa11oum @theMadridZone @btsport it would never happen but i would take him any day of the week
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Jordan
(@KernowJordan81) reported
@bt_uk He advised he needed access to a neighbouring property for some reason, so apparently my service (or lack of) now depends on the availability and cooperation of my neighbours. Basically, he knows what the fault is but cannot fix it, which begs the question, why have engineers?
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Nigel Roberts
(@TheNigelroberts) reported
Well @bt_uk openreach have possibly been the worst company I’ve dealt with in years due to the misinformation given by their engineer. Promised a call back again today , #hangingonthetelephone
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vini senior
(@snr_vini) reported
@theMadridZone @btsport He’s not wrong tho I expect us to win it every year even when we’re horrible 😭😭😭😭😭
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Jordan
(@KernowJordan81) reported
@bt_uk He said he, and I quote "left a note".... The issue isn't within my property, it's in a box located on a neighbouring property which is "shorting out". So the engineer left simply saying he'll let me know when it's fixed, which leaves me in complete limbo, no further ahead.
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Flank
(@weeflxnk) reported
@bt_uk my wifi is going so slow even tho i pay for the £75 package and have a LAN CABLE connected up pls fix this soon