BT (British Telecom)

BT (British Telecom) Outage Report in Leek, Staffordshire, England

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The latest reports from users having issues in Leek come from postal codes ST13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leek, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leek, Staffordshire, England 02/08/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leek, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Leek, Stoke-on-Trent and Buxton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeek Internet
United KingdomStoke-on-Trent Phone
United KingdomLeek Internet
United KingdomStoke-on-Trent Wi-fi
United KingdomBuxton Phone
United KingdomBuxton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Leek, England

Latest outage, problems and issue reports in Leek and nearby locations:

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • CheadleTownFC Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • AshTom03396918 A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jaffamainman jaffa (@jaffamainman) reported

    @bt_uk Beginning to get frustrated by #btbroadband customer service. The transition from one house to my new home was supposed to be seamless but the TV setup is turning into a pain. 3 phone calls later to different departments and losing connection I need a callback!

  • jamesrowling James Rowling (@jamesrowling) reported

    @bt_uk Have you ever even tried streaming BT Sport?! It’s awful!

  • hibsnibs Lynne H (@hibsnibs) reported

    @bt_uk It was you that provided a new stop and start order. I had a working line with Vodafone until 18 Jan which is when you were supposed to pick it up. You couldn't figure out what the problem was which us why - after failing to do this on 18, 20 and 22 you eventually issued 1/2

  • ianmjones1981 Ian Jones (@ianmjones1981) reported

    @bt_uk does any1 at bt no what they are doin. I am fed up with the bs💩, I left u over the joke of openreach engineers never fixin it properly. Now u are bombarding me with email saying I not sent equipment bac. Yet I hav post office receipt also. Bt email confirm it received it

  • GazDooks Gaz Dooks (@GazDooks) reported

    @bt_uk can you give me a call please? We've been with your service a week and we've been having some 'issues' and we can't get through to anyone. It's good to talk...

  • hibsnibs Lynne H (@hibsnibs) reported

    @bt_uk Also, if you've got a note in your system that says the date has been moved - would it be good customer service, polite, or even just common courtesy to let me know that? Would that stop me pointing out yet another @bt_uk failure on Twitter, d'you reckon?

  • ArtsAlyx Alyx (@ArtsAlyx) reported

    @bt_uk your customer service toward disabled people is utterly abysmal. my dad tried to report a fault via text, texted to what was clearly a bot that he can’t talk over the phone, one of your advisors rang him and hung up because they couldn’t understand him

  • janesalmon Jane Salmon (@janesalmon) reported

    Hahahahahahahahahahaaah I've just found out that my highly anticipated @bt_uk hub (smart hub 2) is not f*cking compatible with @google speakers. BT hell is never-ending. Yes, I've tried channel hopping/resets/everything. It's a common issue. When will this be sorted @bt_uk?

  • hibsnibs Lynne H (@hibsnibs) reported

    @bt_uk .. a new stop and start. I haven't had a phone or broadband service since 18 Jan. If you can do it earlier, then why haven't you done this already? Or sent out a mobile hub? Why are internal BT comms so poor that you need me to tell you this? For the 4th time I am requesting ...

  • pitchsidehd Pitchside HD (@pitchsidehd) reported

    @bt_uk Bt internet was a joke for me, bt doesn’t give you reliable wi-fi, it’s false advertising!! It’s also very slow compared to virgin, virgin is different league! I terminated contract early at a cost of a cancellation fee but it was the best money Iv ever given away to a con.