BT (British Telecom) Outage Report in Leek, Staffordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Leek, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Leek, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Newcastle under Lyme |
||
| Congleton |
||
| Leek |
Internet | |
| Stoke-on-Trent |
Phone | |
| Leek |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Leek, England
Latest outage, problems and issue reports in Leek and nearby locations:
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Cheadle Town FC
(@CheadleTownFC) reported
from
Macclesfield, England
Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.
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Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Daniel Paton
(@dpaton81) reported
from
Leek, England
@Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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Lee Pattinson
(@lpatz80) reported
from
Biddulph, England
Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk I need to raise a complaint
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A&T
(@AshTom03396918) reported
from
Macclesfield, England
@bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Child Victim of the CofE
(@ChildCofe) reported
@bt_uk Hello Sean, Thanks for your message. I don't want to delete any messages whilst the problem still hasn't been solved because how can we discuss this otherwise?
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🌸 🙀 Teresa Cooper
(@Teresacooper) reported
@ChildCofe @bt_uk Hi Sean. It's a landline and should have someone to take the call but that's the problem. It's clearly broken and I suspect the WiFi has gone down too. Can you confirm its BT and not Virgin?
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Richard Armstrong
(@_RGArmstrong) reported
@bt_uk @SianJam69927160 I've got a mini hub, but cellular reception where I live is poor, so it can't establish an Internet connection. Can anything be done about this? I see there are antenna sockets on the back of the hub. Would an external antenna help?
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Alison Allcock
(@xxmy4kidsxx) reported
@bt_uk Your customer service is APPALLING!!!!!!!!
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Liam 🥃
(@LiaamStephen) reported
@bt_uk I have used another power supply cable I have from something else and the modem has powered on. Will there be any issue using a non genuine power supply?
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Gareth
(@GarethIM86) reported
I hate how much of a slave to the Internet i am my @bt_uk broadband has been down since the 21st December. Worst time ever! Especially with 3 kids! 😭😭 Supposed to be fixed today but no such luck!!
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Child Victim of the CofE
(@ChildCofe) reported
Having problems with internet. Need help. @bt_uk are you there?
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Mr B
(@shepshedblunt) reported
@bt_uk your customer service is amongst the worst I have ever experienced. Complete lack of ownership over the last 2 weeks for my issues and I am still without internet. You have “so called” Managers who refuse to speak to customers or call back!
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Robert
(@Robert_May_) reported
@bt_uk your SMS text delivery service is a ** nuisance An old lady keeps sending messages to a wrong number (again) Getting to the stage where the persistent calls are troublesome. There must be a way of stopping these calls
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Dominic J Brown 🔰🇾🇪
(@DomJBrown) reported
@bt_uk BT Sport HD channels and Eurosport not working. Says we are offline. Have reset everything and it still doesn't work. Broadband and other channels still working.