Is BT (British Telecom) having an outage in Leek, Staffordshire, England?

@BTCare hi, I need help in resolving an ongoing issue following a house move back in April - please help

@BTCare Could have forwarded on! Customer shouldn’t have to keep chasing.

@BTCare Thanks for replying Dee. Chat should have got someone to ring me. Service is getting worse. The visit was for a broadband fault. The fibre service I’m getting is the worst I have ever had - shocking. Even an appliance that is hard wired in is failing. Really disappointed.

@bt_uk @BTCare What a terrible experience, worst customer service ever, we’ve been lied to and fed untruth after untruth, never experienced anything like it before, formal complaint and referral to the Ombudsmen incoming #DontUseBT #BroadbandIssues #BT #SpreadTheWord #RT

@BTCare Phone number 01538528809 you tell me, my partner has just been on the phone to your help desk for 50 minutes only to be told that the team she was advised she needs to speak to didn’t want to and it would have to be a complaint?? Beyond belief!

@BTCare Despite several attempts, nobody has confirmed what is causing the issue and no, despite several requests an engineer has not been arranged!

@BTCare I just signed up to new 18 month contract. Wanted the BT Sport deal for 18 month. Not a NEW customer so cant get it. Not great customer service!!

@BTCare Slow speeds & the WiFi is constantly disconnecting from my phone. Who do I contact to get this fixed because we are currently looking at providers to change to

So let me get this straight @btsport. You've lost the rights to loads of football, lost the rights to NBA, lost the rights to UFC and god knows what else, but you want to increase my bill in September? Why would I continue to pay you for a reduced service with fewer products?

@ashlea10711 @BTCare Try Virgin, if you want shameful customer service.

@BTCare Check my other tweet. Your customer service is shambolic at best.

@BTCare Absolutely nothing is happening that is my issue right now

@BTCare @rich_allen85 Without French Ligue 1, I will cancel my TV subscription!

@BTCare Yes with the promise of delivery tomorrow at the latest at point of order, now told completely out of stock which is shocking and your customer service advisor Holly Pilling in Bolton office couldn’t give a damn.

@oxchris @BTCare you need to get hold of their "family and friends" support team, the secret support team for staff because BT know their support to customers is shocking.

@jamescvd1980 @dondinelli @MTKGlobal @BronzeBomber @Tyson_Fury @btsport @RealCFrampton @paddyb_ireland @Stevenward_ @ChampCummings @SamMaxwell88 @mccullough_marc @sugarseantl @frankwarren_tv @BTSportBoxing This is a rough sport, I get the impression its not for everybody. People are way too sensitive & take "talk" WAY too seriously. Never a need to be so butt hurt over stuff like that.