BT (British Telecom)

BT (British Telecom) Outage Report in Leek, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leek, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leek, Staffordshire, England 10/08/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leek, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Macclesfield, Stoke-on-Trent and Ashbourne.

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City Problem Type Report Time
United KingdomMacclesfield Internet
United KingdomStoke-on-Trent Internet
United KingdomAshbourne Phone
United KingdomStoke-on-Trent Wi-fi
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Leek, England

Latest outage, problems and issue reports in Leek and nearby locations:

  • cswbertie Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • cswbertie Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

  • tom_hiles Tom Hiles (@tom_hiles) reported from Macclesfield, England

    @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • Catheri93331915 Catherine Johnson (@Catheri93331915) reported from Macclesfield, England

    @bt_uk Openreach chat unusable - keeps looping to error - how can I get help please

  • Catheri93331915 Catherine Johnson (@Catheri93331915) reported from Macclesfield, England

    @samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • I_Am_Edwards24 Mike Edwards 🔰🇾🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 #GlazersOut (@I_Am_Edwards24) reported

    @WWEUK @btsport I have a feeling it's going to be a bad night for Liv...

  • JosCreese Jos Creese (@JosCreese) reported

    The lack of data sharing between @bt_uk and @BTSopenreach is staggering. Zero intel shared on faults and problem management must cost a fortune in time, money and customer satisfaction. It has for me! Again … I would love to have a chance to redesign their systems

  • ra2hnl Rui A (@ra2hnl) reported

    @ITVSport I’ve watched football ton BTSport and BBCOne all on their apps. Your player is the only one with phantom ***** and players. Unfortunately satellite reception isn’t happening these days. Yours is the worst quality-wise.Not even comparing to PrimeVideoUK the clear winner.

  • JamesJessops91 James Jessops (@JamesJessops91) reported

    @KuyaMaxy @btsport What he said is completely true though. Big sides do get the decisions. Was never a penalty. Referee absolutely bottled it. ***** going away from goal and his hand is by his side. Stupid decision from the ref.

  • GeoffDracott Geoff Dracott (@GeoffDracott) reported

    @bt_uk Very long time customer here. We tried to upgrade to fibre broadband back in February, we’ve had 5 cancelled orders and visits since and your communication has been appalling with still no upgrade and delayed work due to lack of it. Awful service with no apology

  • DavidLo45174680 David Lowe (@DavidLo45174680) reported

    @nick213 @bt_uk Perhaps replace it with a youth centre, where young people can get support, now there's a novelty?

  • C0SMICESPORTS COSMIC (@C0SMICESPORTS) reported

    @MannyR6S Pain. @bt_uk have singlehandedly the worst routers to exist. You're better off buying a cheap 3rd party router just for Wifi.

  • Ianmartin_gc8 Ian Martin🏃‍♂️ (@Ianmartin_gc8) reported

    @bt_uk my Internet drops every night can you fix it please getting annoying now

  • Stephenmitchel1 Stephen Mitchell (@Stephenmitchel1) reported

    @FieldsyUK @WeAreOpenreach @bt_uk I had mine installed and it doesn't work . My whole estate is out .

  • bengillam Ben Gillam 🙏 ☮️ 🇺🇦 (@bengillam) reported

    @MaFt @bt_uk @virginmedia Yep, and if you get too far from the router you go onto 2.4ghz , turn on a microwave in the middle and * pooof * broken wifi I just fail to see the point in using factually incorrect terms to advertise to the already confused.