BT (British Telecom) Outage Report in Leek, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Leek, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (60%)
-
Wi-fi (14%)
-
Phone (11%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Leek, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Congleton, Newcastle under Lyme, Buxton, Ashbourne, Macclesfield and Leek.
City | Problem Type | Report Time |
---|---|---|
Stoke-on-Trent | Internet | |
Congleton | Wi-fi | |
Stoke-on-Trent | Phone | |
Newcastle under Lyme | Phone | |
Newcastle under Lyme | Internet | |
Stoke-on-Trent | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Leek, England
Latest outage, problems and issue reports in Leek and nearby locations:
-
Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk I need to raise a complaint
-
Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
-
The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
-
A&T
(@AshTom03396918) reported
from
Macclesfield, England
@bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph
-
★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
-
Cheadle Town FC
(@CheadleTownFC) reported
from
Macclesfield, England
Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.
-
Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
-
mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
-
Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
-
Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
-
Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
-
connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
-
Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
-
Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
-
mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
-
The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
-
The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
-
Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
-
Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
-
Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
MP
(@MattPead) reported
@bt_uk just held the phone for 1.05 hours and BT hung up on us. We only want to speak about the £700 cancellation bill that we received because YOU cancelled our order to fix the mess that the home move team made.
-
Philip Campagna
(@Grandslam77) reported
@bt_uk So, 09.00pm has come and gone. No phone call to rearrange the engineer appointment. Still no explanation. This will be a very short BT contract indeed- only 5days. Such poor service and customer care.
-
D83 Design
(@D83Design) reported
@bt_uk My broadband has just gone down. Is there anybody who can help right now?
-
Dr Mike Ward
(@Schroedinger99) reported
@Kash91Hussain @OpenreachHelp @bt_uk Yep! The BT app says there's no problem. The BT site admits there is but says they can't give a *date* (they are no longer talking *times*) for a fix.
-
Philip Campagna
(@Grandslam77) reported
@bt_uk engineer did not appear this morning. Due between 07.00-09.00am. No call, no text, no email to explain no-show. Spent over 21/2hours on the phone- no answer, no explanation, still no new appointment. So, no TV box, no TV. Very poor. Already paid for. May have to reconsider
-
John Roch
(@JohnDRoch) reported
@Schroedinger99 @bt_uk @OpenreachHelp I use different provider for landline and mobile, so if there's a problem with the broadband I can tether the mobile. At present my (soon to expire) mobile contract has an unlimited data plan.
-
The Spud
(@Spudeh) reported
Sorry folks for those who were in the stream. My internet has been seriously sketchy this past week but it's the first time it's had an outage mid stream. @bt_uk #NotHappy
-
Scotty Denning
(@ScottyDenning) reported
@bt_uk is the internet down in Gloucester? Reset hub a few times?
-
Gruff the dog 🏴🇪🇺✊🏿
(@dog_gruff) reported
@btbusinesscare Any ideas how to find somone in the support team at BT One Phone?
-
Mike [redacted]
(@turbogeek421) reported
@BTCare Hub is solid green and no amount of power cycling or factory resets is changing it... Help!!