BT (British Telecom) Outage Report in Leek, Staffordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Leek, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Leek, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle under Lyme, Congleton, Leek and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme |
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| Congleton |
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| Leek |
Internet | |
| Stoke-on-Trent |
Phone | |
| Leek |
Internet | |
| Stoke-on-Trent |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Leek, England
Latest outage, problems and issue reports in Leek and nearby locations:
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Tom Hiles
(@tom_hiles) reported
from
Macclesfield, England
@bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Catherine Johnson
(@Catheri93331915) reported
from
Macclesfield, England
@samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Catherine Johnson
(@Catheri93331915) reported
from
Macclesfield, England
@bt_uk Openreach chat unusable - keeps looping to error - how can I get help please
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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VixieP #nhsblueheart💙🇺🇦
(@vixielou1972) reported
@bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄
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Bill Harmer
(@bill_harmer53) reported
@bt_uk Still monitoring the broadband connection. Superfast broadband was running at around 1-2 Mb/sec, now improved to 35-40 but still a little unstable.
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Jack
(@J_92__) reported
@fnafilms @MarcSDuffy @bt_uk Virgin I’ll be paying £110 a month or something after April. I have BT Sport, 200mb internet, no Sky Sports but I use my mam’s sky go login. For £99 a month I can get 60mb broadband but Sky Sports and BT. Wondering if I can keep the internet and switch the TV.
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Wes Davis
(@wesdavisfilms) reported
@bt_uk not sure if this is the correct channel but my bt tv box has stopped working. It starts up, gets to the YouView loading screen, then switches itself off. Can you help?
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Olly
(@OllyHFR) reported
@MarcSDuffy @bt_uk I’m BT too and its terrible. Last night my mam came round and i updated her laptop, and as a result I couldnt watch the match on mine. Street behind us is currently getting fibre so I’m hoping we’re next.
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Kate P
(@KatePar20314712) reported
@bt_uk hi can anyone help my broadband is continuously losing connection for a few seconds several times a day. Very frustrating and annoying. Was fine before fibre lines were laid in my area recently!
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Dave Tidwell
(@DJGTidwell) reported
@bt_uk Thanks for the offer, but the PON is reconnected within minutes. It only goes down long enough to disrupt meetings, and recovers within 5 minutes. You SLA would be too slow so it would be fixed before you reacted.
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Tina
(@tina_rgb) reported
@bt_uk See that again contradicts what support said when I asked them, with them insisting that the adapter would replace this necessity. To be clear, if I choose not to switch to digital voice, would this mean I lose my landline?
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Sonia Rossi 🇮🇹 🇬🇧
(@srossi72) reported
@bt_uk Been having this issue for years but....The last 2 to 3 days my broadband connection has been dropping every 5 minutes, all day. Any idea why?
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Jezzer🇬🇧⛷🦡🏎️🗼🌳
(@jezzerb1) reported
@bt_uk Not sure they are confused, both saying they are identical, and couldn't explain the price difference? It appears to get the price down, they offer you a discount, but then switch you to Fibre one, saying it is the same as Fibre 2. It's not good and seems very underhand.