BT (British Telecom)

BT (British Telecom) Outage Report in Leek, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leek, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leek, Staffordshire, England 03/14/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leek, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle under Lyme, Congleton, Leek and Stoke-on-Trent.

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City Problem Type Report Time
United KingdomNewcastle under Lyme E-mail
United KingdomCongleton E-mail
United KingdomLeek Internet
United KingdomStoke-on-Trent Phone
United KingdomLeek Internet
United KingdomStoke-on-Trent Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Leek, England

Latest outage, problems and issue reports in Leek and nearby locations:

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • dpaton81 Daniel Paton (@dpaton81) reported from Leek, England

    @Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless

  • CheadleTownFC Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • AshTom03396918 A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • lpatz80 Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Woodhall_ RJ (@Woodhall_) reported

    @EthanJxR @bt_uk Get yourself Virgin Media lad, im legit down the road and its a dream runs absolutely everything nicely or just buy a wire should sort the problem

  • california6182 Beorge Gest (@california6182) reported

    @rioferdy5 @btsport @bt_uk I support this. This is the way to go.

  • thetugster62 Alan Tugwell (@thetugster62) reported

    Trying to activate the free Brit Box with @bt_uk back and forth on live chat, 4 different people on the phone, on hold for 20 minutes and then they hang up! Disgusting service for something that was advertised as free when signing up!

  • ll_jamie88 Jamie (@ll_jamie88) reported

    Is shocking that @bt_uk don’t offer fiber in my area so means ether slow internet or stuck with virgin who’s service is shocking

  • Woodhall_ RJ (@Woodhall_) reported

    @Limfly_ @EthanJxR @bt_uk Wired connection is class, I stream also aswell and obviously my sister etc watches her Netflix and have all phones connected and I never have a problem, I don't drop frames when streaming or lag whatsoever best thing I did.

  • paul_robo2504 Paul Robinson (@paul_robo2504) reported

    @bt_uk Does hating your customer service ethics count? You've much to learn about customer retention still...

  • shakemeister007 Shakey (@shakemeister007) reported

    @bt_uk Pity you didn’t pledge to keep your prices down.

  • GamingTwic TWICGaming (@GamingTwic) reported

    @agentbizzle The internet in the UK being **** is going to slow this down somewhat .. maybe @Microsoft can have a word with @bt_uk and ask them what they did with that 3b they was given to upgrade the UK to fibre? Cos it's been nearly a decade and it's not happened ..

  • IBstard Ianp 1973 (@IBstard) reported

    @bt_uk @LiamJPalmer @andrewrobertso5 That's a problem for the easily offended. It seems like anything is 'hate' these days. If it's not direct to an individual then most of the time people just need to grow up, and shrug it off. Bunch of woketards.

  • Limfly_ Limfly (@Limfly_) reported

    @Woodhall_ @EthanJxR @bt_uk 100% agree, swapped from BT had hassle daily to Virgin and haven’t had a problem since. Only thing I will say is Virgin ain’t the best if you play wireless, but for Wired connection it’s great.