BT (British Telecom) Outage Report in Leek, Staffordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Leek, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (13%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Leek, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Macclesfield, Stoke-on-Trent and Ashbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Macclesfield |
Internet | |
| Stoke-on-Trent |
Internet | |
| Ashbourne |
Phone | |
| Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Leek, England
Latest outage, problems and issue reports in Leek and nearby locations:
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A&T
(@AshTom03396918) reported
from
Macclesfield, England
@bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LFC4LIFE
(@LFC4LIFENET) reported
@iamchrissimmons @btsportfootball @btsport I have one. Never got it working though
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John
(@johng225) reported
@Die4444Guy @bt_uk :( hope you get it sorted. Mine at least seems to be a known problem
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Gareth Griffiths
(@gazzza82) reported
@GaryLineker @btsport Cancelled BT sport partly due to Steve Macamanaman but LARGELY because of Darren Fletcher. God awful commentators
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James
(@jamclarkey) reported
@dvernalls @cyberco @bt_uk The closure of the analogue PSTN network has actually been in the works since at least 2015 and in the last year have we seen more mass migrations off it as Communication Providers start ramping up to full scale mass migrations in order to hit the 2025 deadline.
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Gemma Puffer
(@gempuff81) reported
@bt_uk Please provide an update on the fault in LL65/Holyhead? Phone line & Wifi down since yesterday. BT fault page says no issues. My dad is without ANY means of communication (relies on wifi calling) & urgently awaiting a call from hospital regarding my mum. Needs sorting ASAP
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Cambrass20@gmail.com
(@cambrass20) reported
@cheeks8699 @GaryLineker @btsport Actually makes the bt sport coverage worth watching now lineker has gone.. his bad puns, arms flapping everywhere and his inability to sit down properly without sitting on his hands swaying back and forth
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Chris Clayton
(@chrisdoesthis) reported
@bt_uk Ive spoke to them many time, and theyre the ones that keep opening the order and closing a week later due to unknown reasons. Why they cant keep the order open until the move is complete is a mystery. And still my services are live at the old place. Monumentally bad service.
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Mark_6x
(@Mark196x) reported
@bt_uk Your"team" don't know what they're talking about. The problem could be caused by the broadcaster (BT) not updating the EPG correctly, the BT Youview hardware or the Youview platform. Basically it's a crappy system. Thanks anyway.
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Tinies Oxfordshire
(@TiniesOxon) reported
@BTBusiness @BTBusiness @btbusinesscare - such a poor response - each person spoken to is incredibly polite and trying their best but incapable of sorting out the issues - always has another number to pass on or another department - no resolutions and keep taking the money #BTbusiness
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Jonathon Dean Coey
(@thescienceboii) reported
@bt_uk I've been waiting over 1 month for broadband to be installed. 1st installation date the engineer never showed up. 2nd installation date was delayed by >1 week with <12 hours notice. Now been told installation is on Friday 17th September...could you please confirm this?