BT (British Telecom) outages and service status in Leek, England

Problems in the last 24 hours in Leek, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leek, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leek, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	E-mail	13 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Leek, England

Latest outage, problems and issue reports in Leek and nearby locations:

• 
  Tom Hiles (@tom_hiles) reported 3 minutes ago from Macclesfield, England

  @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

• 
  mark keogh (@keogh01) reported 7 minutes ago from Congleton, England

  Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

• 
  Iain Hughes (@F1Hughsey87) reported 10 minutes ago from Macclesfield, England

  @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

• 
  A&T (@AshTom03396918) reported 12 minutes ago from Macclesfield, England

  @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

• 
  The Tollgate (@TollgateStoke) reported 14 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

• 
  Dave (@Davetimo127) reported 18 minutes ago from Stoke-on-Trent, England

  @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

• 
  Chris (@PortlandLegend) reported 20 minutes ago from Leek, England

  @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

• 
  Louise Short (@WhiteCandy) reported 22 minutes ago from Stoke-on-Trent, England

  So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

• 
  The Tollgate (@TollgateStoke) reported 27 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

• 
  Another bloke from Stoke. (@cswbertie) reported 28 minutes ago from Stoke-on-Trent, England

  @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

• 
  connersofficial™ (@connersofficial) reported 30 minutes ago from Leek, England

  2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

• 
  Sarah (@threexhorses) reported 32 minutes ago from Chelford, England

  @bt_uk what is the phone number for customer services please.

• 
  Paul Haddrell (@HaddrellPaul) reported 35 minutes ago from Stoke-on-Trent, England

  @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

• 
  Daniel Paton (@dpaton81) reported 36 minutes ago from Leek, England

  @Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless

• 
  ★ Deborah Moses (@TheSilverZebra) reported 38 minutes ago from Macclesfield, England

  @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

• 
  Another bloke from Stoke. (@cswbertie) reported 41 minutes ago from Stoke-on-Trent, England

  @btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.

• 
  Catherine Johnson (@Catheri93331915) reported 43 minutes ago from Macclesfield, England

  @samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible

• 
  mark keogh (@keogh01) reported 44 minutes ago from Congleton, England

  @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

• 
  Chris (@PortlandLegend) reported 47 minutes ago from Leek, England

  @bt_uk I need to raise a complaint

• 
  ★ Deborah Moses (@TheSilverZebra) reported 47 minutes ago from Macclesfield, England

  @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 8 minutes ago

  I’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 8 minutes ago

  @bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I can’t get past that screen. Everything still down.

• 
  Seán (@mylastsatoshi) reported 12 minutes ago

  @bt_uk Hello. ​A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. ​Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. ​I trust you will retain call recordings from June 7th, 2026, I know I will. ​Good evening to you and yours.

• 
  Vicky Fraser (@bt_vicky) reported 12 minutes ago

  @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

• 
  Shakinah (@shakinahx) reported 12 minutes ago

  @btbusinesscare This doesn’t help. I need my WiFi on

• 
  Andy250 (@Ministryofmess) reported 12 minutes ago

  @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

• 
  Tom Chapman 🐀 (@TomChap) reported 14 minutes ago

  @bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?

• 
  nicolas mcmillan (@herbie963) reported 15 minutes ago

  @bt_uk Online service recovery is a joke, get a senior UK manager to pm me please

• 
  LisaF1 🏁 (@lisa7514) reported 16 minutes ago

  @DeborahBlythe @bt_uk BT are useless!! Had an engineer booked in today to sort out our tv and WiFi , he turned up at the front door said I haven’t got a tool for that as mines broken and walked off .. 😡😡😡

• 
  James Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@LucioFulciFan) reported 17 minutes ago

  @bt_uk I would like to discuss a small issue with my bill.