BT (British Telecom)

BT (British Telecom) Outage Report in Cheadle, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheadle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheadle, Staffordshire, England 12/25/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheadle, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Uttoxeter, Stone and Stoke-on-Trent.

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City Problem Type Report Time
United KingdomUttoxeter E-mail
United KingdomStone Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Cheadle, England

Latest outage, problems and issue reports in Cheadle and nearby locations:

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • Gharri74 Gillian Harrison (@Gharri74) reported from Parwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

  • Tam_the_Bam Tom Irvine (@Tam_the_Bam) reported from Stone, England

    @btsport get this @stephencraigan to ****. Biased or what?

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stephgreeenx Steph (@stephgreeenx) reported

    As a new customer to @bt_uk from Sky, have to say we’re off the a bad start, been given temporary wireless internet which is so awful can’t even load a website & no indication of when fibre optic will be put in place!

  • Ces129tw ces (@Ces129tw) reported

    @btsportrugby Austin Healey talking garbage! Why do BTsport sport pick numptys to pundit

  • amgrumpy Ian ✌️ (@amgrumpy) reported

    @bt_uk I’m loosing my frigging mind I’m trying to contact you about my friends (he’s 97) phone and broadband being down. Just tried to call says enter number your calling about I do then nothing. Yesterday I was inadvertently texting EE because it was on your website!

  • dringy78 matthew dring (@dringy78) reported

    @bt_uk **** off with your BLM crap. Every day, every advert. Stick to showing sport. That’s what we pay you to do

  • keybo83 Keyan Milanian (@keybo83) reported

    @bt_uk Same problem again, tried connecting to the 5Ghz network and there's no signal. Flashing orange light on the hub. Getting very frustrated by this

  • tracymerrett Tracy Merrett (@tracymerrett) reported

    @bt_uk Internet went down 6 days ago. 6 DAYS!! All I get is sympathetic phone calls. Not good enough.

  • GrestyTim TimGresty (@GrestyTim) reported

    @bt_uk Correct. As arranged by BT operative Jane during our 5th Telecon 12/06 10.52 >> 11.59. This replaced 2 previous contracts containing BT errors. I have copy of printed-off 'Approved' Audit Trail but was never advised BT's VOL13 Order Reference #

  • GrestyTim TimGresty (@GrestyTim) reported

    @bt_uk BT Twitter banner states "We Connect for Good. We’re here to help", yet you now post "we're unable to help with Homemove orders on this platform". Could you pls point me in the direction of the BT platform that helps with Homemove issues ?

  • OBDESIGNZ Mr 6’4 . Certified Digital Art Bae (@OBDESIGNZ) reported

    @bt_uk why is my internet not working ?! DM

  • kmurgel Karina Murgel (@kmurgel) reported

    Update. We are now 6 visits in, 3 hubs sent by post (only 1 allowed at a time), a full month after the service was supposed to be running (and when they started charging) and I still have broadband in one room and free channel tv only #outrage @bt_uk