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BT (British Telecom)

BT (British Telecom) Outage Report in Cheadle, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Cheadle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheadle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Cheadle, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle under Lyme, Stoke-on-Trent, and Congleton.

CityProblem TypeReport Time
Newcastle under Lyme Internet 4 days ago
Stoke-on-Trent Internet 16 days ago
Newcastle under Lyme E-mail 1 month ago
Congleton E-mail 2 months ago
Leek Internet 2 months ago
Stoke-on-Trent Phone 3 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Cheadle, England

Latest outage, problems and issue reports in Cheadle and nearby locations:

  • rathgorn
    Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • connersofficial
    connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • RickCrawley
    Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • dpaton81
    Daniel Paton (@dpaton81) reported from Leek, England

    @Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless

  • rathgorn
    Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • PortlandLegend
    Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • stobrone
    Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • BrysonTube
    Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • PortlandLegend
    Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • WhiteCandy
    Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • rathgorn
    Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • spartan888
    Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • lpatz80
    Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • Davetimo127
    Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TDHarnetty
    Talib Dean Harnetty (@TDHarnetty) reported

    @bt_uk any plans to actually provide the broadband service you've "guaranteed" us? Yet again, we're back to the repeated dropping out of service. I'm absolutely sick of this. Periodic problem ever since service was taken up with you almost two years ago. @Ofcom

  • JustthatjamesIg
    Gemma & James (@JustthatjamesIg) reported

    Why do I even bother with @btsport lmao the Internet is way to weak for a gamer!!! If I miss another Champions League game because of this shite broadband I'm ring up tomorrow & cancelling my contract!!! (if the Internet is too slow I can get a refund and money back lol)

  • Vince_33
    Vince_33 (@Vince_33) reported

    @bt_uk I was due a call back from a manager yesterday which I didn't receive. Spoke to someone again at BT for another 45 minutes today and was PROMISED without fail that a manager would call me. NO CALL BACK.

  • PearlSaunders
    Pearl Saunders (@PearlSaunders) reported

    @bt_uk Getting slow responses when launching websites also buffering on both Firestick & iPad. I have links set up with my hub & as a guest elsewhere so it defaults to best signal (mostly the guest one) but working after a fashion

  • MRJKilcoyne
    Matt Kilcoyne (@MRJKilcoyne) reported

    @jamespriceglos @bt_uk Sorry to hear that James, happened to all too many BT customer friends of mine before. That's why some have moved to @VodafoneUK and are using a 5g router rather than risk an outage from a cable or exchange issue.

  • mrrboorus
    James Bourns (@mrrboorus) reported

    @bt_uk I’m now on my third attempt at trying to get my internet installed and getting nowhere. Maybe my timeline will help you realise how much of my time you’re wasting...

  • Kingdomfit_uk
    Kingdom Fitness & Martial Arts (@Kingdomfit_uk) reported

    @btbusinesscare Hi yeah I spoke to the credit referral team and the guy processed it all? Is there anything you can do to get it installed this week based on the most awful and stressful experience I have ever known and not forgetting how awful the initial advisor was that “processed” my order

  • Vince_33
    Vince_33 (@Vince_33) reported

    @bt_uk This is absolutely disgraceful service and I'm amazed at your terrible attitude to taking my complaints seriously. I'm really fed up with all of this and false promises. And to make things worse, you're still charging me for a terrible service.

  • Moiz_RMA
    Moiz Khan (@Moiz_RMA) reported

    @MadridXtra @btsport I mean it was not a bad decision.

  • sarah_stars
    Sarah (@sarah_stars) reported

    So fed up with this week already. 2 MONTHS AGO @EE arranged for my broadband switch to @bt_uk everything I received said switchover date was yesterday, *** to be sent 2 days before. Hub arrived Friday, waited all day for switch confirmation, never came. Awoke this morning to find