BT (British Telecom)

BT (British Telecom) Outage Report in Cheadle, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheadle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheadle, Staffordshire, England 01/14/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheadle, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Leek, Stoke-on-Trent, Uttoxeter and Stone.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeek Internet
United KingdomStoke-on-Trent Wi-fi
United KingdomUttoxeter E-mail
United KingdomStone Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Cheadle, England

Latest outage, problems and issue reports in Cheadle and nearby locations:

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • Gharri74 Gillian Harrison (@Gharri74) reported from Parwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • lpatz80 Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • dpaton81 Daniel Paton (@dpaton81) reported from Leek, England

    @Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • antellim David Ellson (@antellim) reported

    @bt_uk Yes I've been through those help pages but nowhere does it help when correct username and passwords fail, I reset the MyBT password and the new password is not accepted.

  • Cobblerja J J 🐧 (@Cobblerja) reported

    @bt_uk in disbelief at how terrible my experience with bt has been. At first everything was fine. Somehow my account was cancelled due to another firm requesting to take over the service. Fair enough, mistakes happen. Since then my grandmother, who is showing signs of dementia

  • Cobblerja J J 🐧 (@Cobblerja) reported

    If any @bt_uk people see this or look into it, the complaint reference is VOL013-665963201036.

  • gimme_shelter20 A storm is threatening 🌸 🩸 (@gimme_shelter20) reported

    @bt_uk Are there problems in parts of TR20 or not? Yes or no?

  • Chrisjameson9 Chris Jameson (@Chrisjameson9) reported

    @bt_uk Hi Claire, if BT consider charging a customer of many years a charge of £239 to cancel one aspect of their service when they, are like millions of others struggling to pay bills, some sort of 'deal' then I don't think there's much point wasting anymore energy or time.

  • Sloanaldo Stephen Sloan (@Sloanaldo) reported

    @bt_uk My BT sport service is due to stop on 18 Mar 2022. However my 11 Mar 2022 bill is charging me for this service for the period 11 Mar-10 Apr. Is this normal BT policy?

  • Davekidd_58 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦Dave_58🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦🍒🇪🇺 (@Davekidd_58) reported

    Hi, @bt_uk @BTCare my router is located on the 1st floor, I can no longer get a reliable signal on the ground floor so have to resort to 4G ( timber floor, plasterboard ceiling). When I go back upstairs my signal is good, this has only happened over the last 2 weeks. Why?

  • World_baker World_baker (@World_baker) reported

    @bt_uk amazing service today to save me money #beatAprilrise

  • beni_branch Benita Branch (@beni_branch) reported

    @bt_uk Yes I have been checking, unfortunately the fix date keeps getting pushed back.

  • gimme_shelter20 A storm is threatening 🌸 🩸 (@gimme_shelter20) reported

    @bt_uk I've already checked my landline via your link. Now saying 14:58 tomorrow!! I've already given you the general postcode. Is there a problem in the area or not?