BT (British Telecom) Outage Report in Cheadle, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Cheadle, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
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| Stoke-on-Trent |
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| Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
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| Stoke-on-Trent |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pratik Bhadkoliya
(@pkbhadkoliya) reported
@bt_uk Do you know what's real problem here? Lack of communication within team. In last 4 days, I conversed with 6 different people on Twitter. Same with Fibre team, I spoke with Rob(1) > Natalie > Rob(2) > Li. Everyone just cancels last order & places a new order and then NOTHING.
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Liam
(@LiamMGS) reported
@btsport @DustinPoirier @TheNotoriousMMA Box Office, so pay £20 for the privilege of having to Chromecast the event from my phone, because there's no Box Office TV or Console app. BT have great coverage, but a terrible service.
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Dantesfinale
(@dantesfinale) reported
@arielhelwani @btsport The 'debate' where they had like 15 guys standing in an octagon for some reason was pretty bad. Couldve just had Hardy and Till chop it up and it would of been 1000 times better
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Caroline MacGregor 💙
(@CaroMacg) reported
@bt_uk Abysmal service - contract supposed to start on 25th June but still no broadband or even a phone line. Four engineer visits later still no closer to sorting this out. Your staff try to help BT but no one seems to be able to sort this out.
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BurgerDicks
(@posch) reported
@reatzyyyy @arielhelwani @btsport Shilling? He works there. And it's not untrue, they stomp all over the crap ESPN has become.
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Christian
(@Chrissykardnoir) reported
I swear BT just pass you person to person on the phone so you get bored and hang up instead of getting the problem sorted @bt_uk sort out your customer service
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SmileB4DEATH_72K
(@SmileB4DEATH_) reported
@arielhelwani @btsport The slot machine moved as Tyson slapped down 😭
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Pratik Bhadkoliya
(@pkbhadkoliya) reported
@Chrissykardnoir @bt_uk Same problem. In last 4 days, I conversed with 6 different people on Twitter. Same with Fibre team, I spoke with Rob(1) > Natalie > Rob(2) > Li. Everyone just cancels last order & places a new order and then NOTHING.
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NoDaysOff
(@Hakamali) reported
@paulchowdhry @bt_uk @Ofcom BT Is the worst bro. So bad
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Jon Pinson
(@JonPinson4) reported
@bt_uk Educate the parents that allowing their kids to run unfettered on social media equates to poor parenting. That would be a start.