BT (British Telecom) Outage Report in Cheadle, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Cheadle, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Leek, Stoke-on-Trent, Stone, Congleton, Ashbourne and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Leek |
Phone | |
| Stoke-on-Trent |
Total Blackout | |
| Stone |
Phone | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Congleton |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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n | certified multi stan
(@Iucidnostalgia) reported
@bt_uk ***** FIX UR TERRIBLE WIFI!! i keep dropping from my calls and they won't let me rejoin
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SARAH
(@stigface) reported
@btbusinesscare It’s incredible that you guys keep posting such positive stuff to new/potential customers yet constantly ignore existing customers issues. You are truly awful.
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Nia Peris
(@niaperis) reported
@bt_uk Hi I’m a BT Halo customer, no internet connection since Monday but haven’t been offered a mini hub as yet - how do I arrange to get one please, so that we can make some attempt at home schooling and working?
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Andy Holmes
(@andyjh07) reported
@JuxtoG @bt_uk I'm pretty sure Spamfish had the exact same issues with BT. Constantly being told there wasn't an issue and then Internet dropping out all the time, this really should be handled better
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James Sullivan
(@JimPatSully) reported
@bt_uk WiFi is down in St. Agnes Cornwall TR50UX...any idea why and when it will be back up? Will make working from home very difficult 😞
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drunk funk punk
(@wababba) reported
@bt_uk being awful is ok when im just unable to play online games. its less fun when im losing important calls when trying to work from home. absolutely atrocious.
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υтнαѕ
(@Uthas1) reported
@bt_uk Yeah I did. Your representative was rude and told me to deal with the debt collectors.
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Natalia Berg
(@NataliaBerg) reported
Haven’t tweeted since 2018 but I’ll just say that @WeAreOpenreach @OpenreachHelp @bt_uk are THE WORST, provide THE WORST service and employ THE WORST people known to man. That is all.
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steph 🌙✨
(@stephcourtt) reported
@bt_uk Yeah still having some issues it might be best to phone. How come our normal channels i.e ITV and BBC aren’t in HD??
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Alice edwards
(@Alicelbee) reported
@bt_uk 2/ They are elderly and have serious health conditions and it is frankly dangerous for them to be in a house with no means of communication to the emergency services and others. Why the delay?