BT (British Telecom)

BT (British Telecom) Outage Report in Cheadle, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheadle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheadle, Staffordshire, England 08/09/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheadle, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Congleton, Stone and Uttoxeter.

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City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomCongleton Phone
United KingdomStoke-on-Trent Phone
United KingdomStone E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Cheadle, England

Latest outage, problems and issue reports in Cheadle and nearby locations:

  • cswbertie Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • cswbertie Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • Tam_the_Bam Tom Irvine (@Tam_the_Bam) reported from Stone, England

    @btsport get this @stephencraigan to ****. Biased or what?

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • Gharri74 Gillian Harrison (@Gharri74) reported from Parwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulineMillett Pauline Millett (@PaulineMillett) reported

    @bt_uk just the absolute worst - why advertise home moves? Just state that you can’t do them, that the customer is likely to be without Wi-Fi for several days and then you’ll completely mess up the first bill and charge for 3 lots of Broadband. #falseadvertising #StressEnhancer

  • carefree_al *** ⭐️⭐️ (@carefree_al) reported

    @bt_uk more lies from BT. Told to direct message the details of my issue which I did. Then told I would be contacted first thing today but again nothing. Absolute joke of a service.

  • BigDaveLUFC Big Dave G (@BigDaveLUFC) reported

    @bt_uk Thank you. Please look at the correspondence from today only, never mind the days before 😡 Please make sure I’m the first visit. No internet, it’s impossible for us to will never mind watch Netflix or sport etc. I’m so pi***d off I can’t begin to tell you

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @bt_uk when you’re disabled you’re ignored, you’re deemed not important, they think cos you’re disabled you’re stupid. Well I’m not. I had cancer, sepsis, fibromyalgia, and ME - none make you stupid they just incapacitate you - even though I have little strength I’m fighting u BT

  • annwyrdrnk CM (@annwyrdrnk) reported

    @bt_uk I can't while my BT internet crashes through the 24 hour mark being down :(

  • farr_win Honest Answer (@farr_win) reported

    @bt_uk so, my usual broadband speed is 3-6 mbps, which is pathetic!! Since it snowed, it has dropped to next to nothing but you say everything is fine, which is complete BS. Tied to a terrible contract and you won't help. I just wanna watch football but the stream buffers 4eva..

  • Ailbhetweets Ailbhe (@Ailbhetweets) reported

    @bt_uk no internet since Weds, have been promised various fix dates and time, all missed and now you can't even give a fix date!! SW16!

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @bt_uk This is the problem today - we are controlled by corporates who have no interest in people but just profits. Three months fighting BT. I’ve never thought otherwise than to vote Tory so I’m not against business I’m against the cold hearts who run them! @guardian @Telegraph

  • EllieJacksoncl1 Ellie Jackson clarke (@EllieJacksoncl1) reported

    @bt_uk haven’t had any internet connection since the 14th. The app is just saying the same thing everyday. Is there any update cause I don't understand why I’m paying for a service that doesn’t work?

  • stuartyboy_70 Disco Stu 🎯 (@stuartyboy_70) reported

    @morganhuw @bt_uk Shocking service Morgan. Expected much better from BT. Been a customer for many many years. Standards have really dropped now though. Much have spoke to around 15 different people regarding this.