BT (British Telecom) Outage in Ashbourne, Derbyshire, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Some problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Ashbourne, England

BT (British Telecom) Outage Chart in Ashbourne, Derbyshire, England

February 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(58.42%)
Phone
(16.89%)
Wi-fi
(9.92%)
E-mail
(8.55%)
Total Blackout
(4.23%)
TV
(1.98%)

BT (British Telecom) Outage Map Near Ashbourne, Derbyshire, England

The most recent outage reports and issues originated from Derby, Uttoxeter, Leek and Matlock.

Derby Phone
Derby Wi-fi
Derby Internet
Derby Wi-fi
Derby Wi-fi
Uttoxeter Internet

BT (British Telecom) in Ashbourne, England Comments

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BT (British Telecom) Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:
  • peter1910uk Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • __DanRobinson Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • dpaton81 Daniel Paton (@dpaton81) reported from Leek, England

    @Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless

  • kevfletcher72 Kev Fletcher (@kevfletcher72) reported from Heage, England

    @btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄

  • makeukstrong FedupUK (@makeukstrong) reported from Leek, England

    @BTBDirect @btbusinesscare Just trying to stop others being overcharged for a terrible service. BT always hide behind other bits of BT.

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Ellastone, England

    @BTCare Yes it does change colour . I don’t like paying a lot of money for a poor service

  • jhealey1995 Spud?||-// ? (@jhealey1995) reported from Derby, England

    @btsport Can’t watch the Indycar because you provide a shit service that repeatedly logs me out and decides that it doesn’t like my password anymore every couple of months

  • c_hulse Chris Hulse (@c_hulse) reported from Leek, England

    @bt_uk @BTCare What a terrible experience, worst customer service ever, we’ve been lied to and fed untruth after untruth, never experienced anything like it before, formal complaint and referral to the Ombudsmen incoming #DontUseBT #BroadbandIssues #BT #SpreadTheWord #RT

  • c_hulse Chris Hulse (@c_hulse) reported from Ipstones, England

    @BTCare Phone number 01538528809 you tell me, my partner has just been on the phone to your help desk for 50 minutes only to be told that the team she was advised she needs to speak to didn’t want to and it would have to be a complaint?? Beyond belief!

  • c_hulse Chris Hulse (@c_hulse) reported from Ipstones, England

    @BTCare Despite several attempts, nobody has confirmed what is causing the issue and no, despite several requests an engineer has not been arranged!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • shane_rickett Shane Rickett (@shane_rickett) reported

    @bt_uk Been without broadband for nearly 4 weeks now. Given false information time after time, promised updates on when engineers would be arriving, and had nothing, told an engineer would be here at 12 today, and nothing. Really disgraceful and appalling service.

  • loodofsquit Kris (@loodofsquit) reported

    @pjdrummerman @bt_uk Had weeks of dealing with Virgin over a similar issue where I ended up moving to sky. Broken promises and then denying they ever said things on the phone

  • maccaosrfc James McQuoid (@maccaosrfc) reported

    @bt_uk Residential, however my problem is I live in the middle of nowhere so mobile signal is very unreliable.

  • KernowChris Christopher Rowe (@KernowChris) reported

    @bt_uk @MarcAllera Can someone with authority get a grip on the BT Community posts re NowTV, answer the points raised and shut down the misinformation being posted. 500 posts in 36 hours is phenomenal and needs urgent addressing. Not doing so is leading the company into disrepute

  • maccaosrfc James McQuoid (@maccaosrfc) reported

    Can you believe that @bt_uk can’t fix a fault at there interchange for almost 20days after it being reported! I have spoken to numerous customer service reps now and they can only offer compensation for the time in without my supply. What about the money I’m losing! SELF EMPLOYED

  • ShyK15 SK (@ShyK15) reported

    @bt_uk Where you get passed around from agent to agent with no solution. Can you please provide me with an answer. I just tried calling but again someone hung up on me. (Part 3)

  • ShyK15 SK (@ShyK15) reported

    @bt_uk Who agreed that I would pay no cancellation charge and I would be due compensation. This was also confirmed on 30 Dec with the agent telling me I would receive a call on 22 Jan. No call. And now I’m receiving a bill. What a terrible, terrible service. (Part 2)

  • ShyK15 SK (@ShyK15) reported

    @bt_uk I cancelled my account due to the terrible service I received - initially from the broadband but then the customer service where I was passed around from agent to agent with no resolution. I then contacted your colleague in Cornwall on 28 Dec (part 1)

  • malotruc Don Fernando (@malotruc) reported

    @bt_uk what a fantastic dis-service you run. I got uisance calls from non-existing numbers all day - so I call your service line, wait for 15 minutes roughly until someone connects and then immediately hangs up. Just Lovely.

  • ishia_sarah Ishia (@ishia_sarah) reported

    @bt_uk This was all set up through EE as i have a phone contract with them. They advised that as they are your customer then i couldnt complain directly to BT. Its caused a lot of issues now and really unacceptable. Im hoping this is now high priority as EE have raised a complaint