BT (British Telecom) Outage Report in Ashbourne, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Derby, Uttoxeter and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Uttoxeter |
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| Matlock |
Phone | |
| Derby |
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| Derby |
Internet | |
| Derby |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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Dan
(@__DanRobinson) reported
from
Belper, England
******* @btsport is shocking
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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Peter Williams
(@peter1910uk) reported
from
Hatton, England
@BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.
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Daniel Paton
(@dpaton81) reported
from
Leek, England
@Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk I need to raise a complaint
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Billy ‘Speed’King
(@Redfive05ive) reported
from
Grangemouth, Scotland
@Lee__White__ @bt_uk 1. It’s ‘fibre’ and 2. You’re probably an idiot.
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Jakebob
(@Jakebob) reported
@bt_uk are there outages or problems in the West Wales area? The building I'm in uses BT Internet, and over the last few days the service has seriously degraded in terms of quality. It can't hold a stable connection and has very low data throughput when it HAS a connection.
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Claire Innes
(@Innes1690) reported
@bt_uk still waiting on broadband to kick in, been out all day guy said on the phone it’s open reach trying to fix it any updates?
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Andrew Goodchild
(@agg1977) reported
Hey @bt_uk I submitted a request for a domain name server repoint on 21st June 2021. It’s not been done. I’ve spoken today with a call handler who’s told me they can’t help and I’ll need to fill the form in again on the website to request the change again, as she can’t, and she
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SK43300
(@sk43300) reported
@bt_uk I think its not about their skin colour it's just because they missed penalties and as someone already mentioned if the other "white" guys missed penalty it will be the same reaction. Please don't make them as a hero's or use stupid BLM cos it's wrong. They just fu.ked up.
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Kristina
(@kristina_jelley) reported
@bt_uk you are constantly letting me down, how on earth can you take my monthly DD and not be providing a service for nearly three weeks. I was told today at 9.30am I would be back on and surprise surprise I’m not. Time to move to @SkyUK
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Jeremy Millar
(@jeremy_millar_1) reported
@bt_uk It was a couple of hours last month, and a couple more the month before. And for all that and no service for months? £38.40 refund. It gets less every time I talk to someone.
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Simone Bowen
(@simonebowen) reported
@bt_uk This is just getting worse!!! No internet for 3 days. A mini hub and EE hub (paid for new service plan) Don’t work unable to WFH properly. Told 17/08 estimated fix date??? I am paying for no service. Not good enough
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MistaB_Tweetz
(@MistabTweetz) reported
Cancelled @skytv cancelled @btsport I no longer support @ManUtd feels so liberating. When you realise what this is all about it will be too late. Your medical status should always be private! It should always be your choice and no one whom you don’t trust, should tell you diff!
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Lyn #FBPE #3.5%🍷☕️🍰 🌍
(@somebod62718000) reported
@FREETOEXPRESSME @bt_uk I agree. Dreadful customer service from @bt_uk I’m presently waiting for a deadlock letter to escalate my complaint to the ombudsman on behalf of my vulnerable, elderly parents.