BT (British Telecom) Outage Report in Ashbourne, Derbyshire, England

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Ashbourne, England

The most recent BT (British Telecom) outage reports came from the following cities: Derby.

City	Problem Type	Report Time
Derby	E-mail	21 days ago
Derby	Internet	1 month ago
Derby	Internet	2 months ago
Derby	Internet	2 months ago
Derby	Internet	2 months ago
Derby	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

• 
  James Baker (@james7baker) reported 2 minutes ago from Derbyshire, England

  @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

• 
  chris holmes (@chrish11072) reported 3 minutes ago from Matlock, England

  @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

• 
  James Baker (@james7baker) reported 3 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

• 
  Martin King (@MartinK1ng) reported 3 minutes ago from Derbyshire, England

  I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

• 
  James Baker (@james7baker) reported 9 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

• 
  Rick Crawley (@RickCrawley) reported 9 minutes ago from Mayfield, England

  @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

• 
  James Baker (@james7baker) reported 10 minutes ago from Derbyshire, England

  @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

• 
  James Baker (@james7baker) reported 14 minutes ago from Derbyshire, England

  @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

• 
  Gav (@Gav1981) reported 15 minutes ago from Derbyshire, England

  @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

• 
  b (@shelbybol) reported 20 minutes ago from Derbyshire, England

  @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

• 
  connersofficial™ (@connersofficial) reported 21 minutes ago from Leek, England

  2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

• 
  James Baker (@james7baker) reported 23 minutes ago from Derbyshire, England

  @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

• 
  James Baker (@james7baker) reported 35 minutes ago from Derbyshire, England

  @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

• 
  leigh.butler 💙 (@barmylad34) reported 38 minutes ago from Derbyshire, England

  Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

• 
  James Baker (@james7baker) reported 39 minutes ago from Derbyshire, England

  Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

• 
  James Baker (@james7baker) reported 46 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

• 
  Gillian Harrison (@Gharri74) reported 47 minutes ago from Parwich, England

  @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

• 
  James Baker (@james7baker) reported 48 minutes ago from Derbyshire, England

  If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

• 
  James Baker (@james7baker) reported 55 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

• 
  🌱💙Helen (@BrambleMum) reported 56 minutes ago from Matlock, England

  @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Sparrow (@asparrow7172) reported 6 minutes ago

  @BBCSport @_SkysportsF @btsport - just be aware please that unless you actually support Liverpool 90% of the English football watching public want them to get absolutely thumped. So cut out the jingoistic claptrap. Ps. #mcfc actually won the Premier League this year not #LFC

• 
  Jurgen Is A Red (@BobbyDazzler96) reported 7 minutes ago

  Oh Manchester is full of ****. 🎶🎶 #BTSport.

• 
  Steven Dawson (@DawsonSdws74) reported 7 minutes ago

  @bt_uk That took some replying but would expect nothing less from BT and the issue is still not sorted despite promises a temporary line would be fitted yesterday. Hard to do when they have not been out. I'm raising the matter through the ombudsman as I'm sick of false promises

• 
  kerrywalpole (@stayinnorfolk) reported 8 minutes ago

  @bt_uk No broadband, kids at home for half term, we're at home, you say you will fix it by the 6th June, that's over a week...What's happening? On hold for over 30 mins now trying to get hold of you on the phone!!!

• 
  Liam Fitz 🇺🇦 (@liamfjournalist) reported 8 minutes ago

  Terrible that @btsport won’t put the match on free to air tv and instead we’ve got to watch it via YouTube with a 1 min delay. What a joke of a company @btsportfootball @btsport! #ucl #UCLfinal

• 
  Ian 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Wild_Weasel_109) reported 15 minutes ago

  @btsport still seeing voice sync issues with Xbox app. All OK on iOS app!

• 
  Ian 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Wild_Weasel_109) reported 16 minutes ago

  @btsport watching live stream via Xbox series X app and voices are out of sync with picture. Anyone seeing this issue, all other apps are OK?

• 
  Tayo Ajibade (@AjibadeTayo) reported 16 minutes ago

  @tinamreynolds @bt_uk Hi Tina, contact your bank and say you want to cancel the direct debit because the company will not respond to your request and which dbs you want refunded. The company and the bank have to follow the direct debit code.

• 
  LyndaLive (she/her) (@LyndaTLive) reported 19 minutes ago

  Dear Lord please let the @btsport @YouTube stream hold up… can’t help but think it should be on main stream channels today. #UCLfinal

• 
  Teri Terry (@TeriTerryWrites) reported 19 minutes ago

  @bt_uk Hi, is there a problem with your website? need to get into previous bills and when I try it takes me back to a help page