BT (British Telecom) Outage Report in Ashbourne, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Derby and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
||
| Derby |
Internet | |
| Derby |
Internet | |
| Matlock |
Internet | |
| Derby |
Internet | |
| Ashbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Dan
(@__DanRobinson) reported
from
Belper, England
******* @btsport is shocking
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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Daniel Paton
(@dpaton81) reported
from
Leek, England
@Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Kev Fletcher
(@kevfletcher72) reported
from
Heage, England
@btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Peter Williams
(@peter1910uk) reported
from
Hatton, England
@BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk I need to raise a complaint
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Davis
(@miche11edavis) reported
@OpenreachHelp @bt_uk COMPLAINT. Appalling customer service. I have fibre box and modem but still not online because you haven’t updated your system...according to BT. You asked for 5 days and have had 10. No explanation, indication when done. Please can u contact me to resolve?
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Justin Arnold
(@justin_arnold) reported
@RobbieSavage8 Oh you do ruin a good football match, @btsportfootball as a season ticket holder at United I will not miss BTSport with the poor commentary once we are able to attend matches. Talks absolute rubbish.
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Ben Thompson
(@BenBonj) reported
Question to @bt_uk you now have @NOWTV on your service of which I am also a customer but I can't watch their channels live through youview service without paying you extra. Why can't I log into my existing @NOW account to watch them without using the app?
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ArsenalCrypto
(@ArsnlCrypto) reported
@btsport the fake crowd noise has been really low. I never get the same experience as when watching @SkySport games. Can you sort this out pls?
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Splayedflange
(@TootallOwl) reported
@btsport @ChampionsLeague Bloody Stat man commentating on man united is irritating as ****. Squeezing as many stats in as you can does not make good commentary.
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Alexander Marshall
(@alexjmarshall10) reported
@bt_uk any service problems in the Liverpool area. Got that pink flashing light on my smart hub all of a sudden. Resetting has not helped and all cables are fine.
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Loris de martin
(@lorisdemart) reported
3 days in a row i have to listen to **** steve mcmanaman commentary @btsportfootball sort it out money grabbing anus sfinkters #EuropaLeague #GRAMUN #btsport
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Neil Carpenter
(@cambotowlaw) reported
@bt_uk No the other way round. I’m won’t allow me to set up my bt id. Was on phone for over an hour and you can’t cancel a home move.
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The General
(@kaejlaab) reported
“Hello Mikel, you describe this as an all or nothing game! What do you mean by that?” God help us these @btsport reporters are unbelievable. #unfathomable #ARSSLP
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sally roberts
(@sallyroberts70) reported
@SkyUK can you quote for Broadband and phone please, I need to switch from @bt_uk keep taking my money, not providing the service I’m paying for! Excuse after excuse and still not fixed the issue. Ongoing for years. Time to terminate - breach of contract on @bt_uk part