BT (British Telecom) outages and service status in Ashbourne, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Ashbourne, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ashbourne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ashbourne, England
The most recent BT (British Telecom) outage reports came from the following cities: Derby.
| City | Problem Type | Report Time |
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 Derby
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24 days ago | |
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Derby
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Internet | 1 month ago |
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Derby
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Internet | 2 months ago |
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Derby
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Internet | 2 months ago |
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Derby
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Internet | 2 months ago |
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Derby
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Total Blackout | 2 months ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Chris (@PortlandLegend) reported from Leek, England@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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b (@shelbybol) reported from Derbyshire, England@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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chris holmes (@chrish11072) reported from Matlock, England@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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Peter Williams (@peter1910uk) reported from Hatton, England@BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.
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Simon Ferrar (@simon_ferrar) reported from Derbyshire, Englandso by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Stob Rone (@stobrone) reported from Cheadle, EnglandIf you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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Martin King (@MartinK1ng) reported from Derbyshire, EnglandI don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Zoe Harrison (@zcherrybaby) reported from Derbyshire, England@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Joanna (@craftyandcute) reported from Derbyshire, EnglandAppalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Rick Crawley (@RickCrawley) reported from Mayfield, England@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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James Baker (@james7baker) reported from Derbyshire, EnglandAwful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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Gav (@Gav1981) reported from Derbyshire, England@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker (@james7baker) reported from Derbyshire, England@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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connersofficial™ (@connersofficial) reported from Leek, England2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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James Baker (@james7baker) reported from Derbyshire, EnglandIf it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ladybalthezar (@Cazang1112) reported@bt_uk 4th failed engineer visit today and a week with no internet. Customer Services being very helpful but c'mon openreach sort it out please, maybe I should have stayed with Plusnet and their terrible connection speed 🙄
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mattpoll (@mattpoll3781) reported@bt_uk Went with bt because I wanted bt sport. Bt said because of poor signal I could only get it as app on my phone so I left for sky and now have bt sport in HD on my tv
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Wilder (@rickywilder123) reported@GavinWilliamson @bt_uk @bbcbitesize RESIGN NOW YOU USELESS ****, CANCEL BTEC EXAMS OR RESIGN
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Mark Hale (@m66hale) reported@bt_uk Is this just with home hungry or can I claim on my mobile. Had problems with signal drop out and when I call I've had mast issues and being told I'm getting great speeds. Shame the myth app wont load on phone as its timed out!! Cheers BT 👍
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Dave Flower (@DaveFlower6) reportedThe exceptional service @bt_uk continues.Had a call from Fouzia in the Customer Complaint team yesterday who couldnt update me as it was a Sunday.Promised me she would phone back today with updates..nothing. Now passing this over to @Ofcom for them to take this up & @BBCWatchdog
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holloway (@ChrisHolloway47) reported@GavinWilliamson @bt_uk @bbcbitesize Oh dear GW, it is really going from bad to worse for you... WAKE UP. Do the right thing and move 2022 exams to teacher assessed. Millions of us have secondary school children whom are sobbing on a daily basis and a lot of it all comes back to you and your lack of action.
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barry mccaffrey (@Barry_TheDetail) reported@AltglasV @bt_uk @bt.com and their customer care are an absolute joke.
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steven browne (@LfcBrowne) reported@bt_uk awful service from BT no internet from yesterday rang them to see what can be done the girl said nothing at all you just have to wit until it's fixed.
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lawman (@Jimmilaw) reported@bt_uk And you charge etc for a service you should be giving the customer anyway
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John Michael Shaw (@TherealJMShaw) reported@bt_uk Are you kidding me? You can't fix my dodgy internet so I book an appointment to upgrade to fibre in late Nov, get an appointment for today. Spend all day waiting in between 1-6pm, get a call at 5:50 telling me you cant do it and the next apps on the 23rd of feb?