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BT (British Telecom)

BT (British Telecom) outages and service status in Ashbourne, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Ashbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Apr 20, 8:10 AM GMT+1.
  • 75% Internet (75%)
  • 25% Phone (25%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ashbourne, England

The most recent BT (British Telecom) outage reports came from the following cities: Derby, and Matlock.

CityProblem TypeReport Time
Derby Internet 2 days ago
Derby Internet 3 days ago
Derby Phone 5 days ago
Matlock Internet 9 days ago

Nearby cities with recent reports

Derby

3 recent signals

2 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • shelbybol
    b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • chrish11072
    chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • dpaton81
    Daniel Paton (@dpaton81) reported from Leek, England

    @Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless

  • MartinKunRoome
    Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.

  • simon_ferrar
    Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • craftyandcute
    Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • __DanRobinson
    Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • zcherrybaby
    Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • MartinK1ng
    Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • MartinKunRoome
    Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

  • Gertlet
    Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • sam_bon
    Bonnies29 (@sam_bon) reported from Derbyshire, England

    @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • PortlandLegend
    Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • PortlandLegend
    Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ae_parry
    AP Rhondda (@ae_parry) reported

    @btbusinesscare @ofcom You can't even complain because they will always say that BT have not had enough chance to fix things. 2 years of bills messed up and now I have moved on to a better company I am struggling to even do that.

  • grantjarvis666
    JARVIS (@grantjarvis666) reported

    @bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!

  • mptickner
    Mark P Tickner (@mptickner) reported

    @BTCare #openreach have taken our @TalkTalk internet offline AGAIN!! @bt_uk are so ****!

  • DianeThomson13
    Diane Thomson (@DianeThomson13) reported

    @bt_uk Hi still waiting for compensation for fault that lasted from December till March this year.Have spoken so many times and had fault logged and complaint escalated however still no compensation but you are on the ball taking out new higher payment for April.

  • skipjackToo
    Mark (@skipjackToo) reported

    @bt_uk is your wifi down?

  • Kernn_Dawg
    kernip ✌ (@Kernn_Dawg) reported

    @bt_uk you’re existing customer price promise is a scam, your customer service is a mess and you have 0 loyalty for your long term existing customer. Get in the bin. Moving to @skytv asap.

  • bassetnormand
    Jane Johnson 💙 OurNHS ❤️🇦🇪🍉 (@bassetnormand) reported

    @melindiscott @clarescastle @btbusinesscare Agree, maximum profit seems to have overwhelmed customer care

  • melindiscott
    Melindi Scott (@melindiscott) reported

    @clarescastle @btbusinesscare I've just cancelled all our business with them after 30 plus years. The incredible customer service we used to enjoy is a thing of the past

  • rossdenholm980
    rossdenholm (@rossdenholm980) reported

    @bt_uk yet again kicked out again ******* like this is getting silly now my hub is years old and probably needs upgrading why when I call I can never speak to someone in person ? Simply not good enough so disappointed in you lot have some shame

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @BillSco747 @KeoghsLaw @bt_uk Hi Bill, I am really sorry to hear that damage has been caused to your property. Whilst this is never our intention, I understand accidents to happen. All of our damage claims are dealt with by Keoghs. We cannot see the status of a damage claim here. You can email them at (1/2)