BT (British Telecom) Outage Report in Ashbourne, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Derby and Leek.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
Internet | |
| Derby |
Internet | |
| Derby |
Internet | |
| Derby |
Total Blackout | |
| Leek |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk I need to raise a complaint
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Peter Williams
(@peter1910uk) reported
from
Hatton, England
@BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.
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Daniel Paton
(@dpaton81) reported
from
Leek, England
@Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Kev Fletcher
(@kevfletcher72) reported
from
Heage, England
@btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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Dan
(@__DanRobinson) reported
from
Belper, England
******* @btsport is shocking
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Euan
(@euan____) reported
Hi @bt_uk and @NOW - it looks like you're trying to force me to pay extra (50% more) to maintain the TV service I currently have (tied to a 24 month contract no less)- multiple devices and ad-free. How're you justifying this?
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Jones Mark Harding
(@JonesMarkHardi1) reported
@bt_uk Do you support BLM?
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Sherbet lemon
(@flyme2them00n) reported
@bt_uk can I get help with a bill problem on here?
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Aaron Osher
(@aaronosher) reported
Contrarily, my house in Nottingham hasn't had broadband for more than a month because @bt_uk and @OpenreachHelp can't seem to get their act together and fix a fault caused by a competing provider.
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David Poole
(@DavidPo10070176) reported
@bt_uk terrible terrible customer service. Failed to connect me as promised. Seven phone calls later still no answer. Latest update. Wait 17 more days. Pathetic. Please help
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marcus
(@marcusmark2019) reported
@bt_uk and im very sorry that the service im getting is filled with lies from a very unprofessional company.. for which im gonna have to now make a formal complaint to bt..and ofcom..and send every copy of the conversations iv had on twitter to ofcom too..and the engineers mobile
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Charlie Mack
(@charlie_h_mack) reported
@Wyefarm I changed from years of terrible @bt_uk broadband and even worse customer service. Paid £50/m for phone & bb. I joined @EE 4gee broadband. Haven’t looked back! 80Mbs down 15Mbs upload and unlimited data for £39.99 a month and their customer service was excellent in setting up.
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Stefan Kukula
(@StefanKukula) reported
@bt_uk Trying to reach the webmail login through the web pushes me to myBT. Selecting Email from the top returns me to the same page.
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NE upper
(@parklands16) reported
@bt_uk I notice you have painted over some of banksys precious work. If an agreement cannot be reached I will cancel everything I have with BT. I know it won’t make much difference to you but maybe if all LUFC supporters did the same you might have a rethink.
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floss7171
(@floss7171) reported
@bt_uk hi been on hold for 20 mins then got cut off trying to speak to your redirection team. Anyone who can help?