BT (British Telecom) Outage Report in Ashbourne, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Ashbourne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Ashbourne, England
The most recent BT (British Telecom) outage reports came from the following cities: Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
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18 days ago | |
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Derby
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Internet | 1 month ago |
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Derby
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Internet | 2 months ago |
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Derby
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Internet | 2 months ago |
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Derby
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Internet | 2 months ago |
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Derby
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Total Blackout | 2 months ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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connersofficial™ (@connersofficial) reported from Leek, England2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Martin King (@MartinK1ng) reported from Derbyshire, EnglandI don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Gav (@Gav1981) reported from Derbyshire, England@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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Stob Rone (@stobrone) reported from Cheadle, EnglandIf you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Daniel Paton (@dpaton81) reported from Leek, England@Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless
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James Baker (@james7baker) reported from Derbyshire, EnglandAwful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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chris holmes (@chrish11072) reported from Matlock, England@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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Peter Williams (@peter1910uk) reported from Hatton, England@BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.
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b (@shelbybol) reported from Derbyshire, England@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Rick Crawley (@RickCrawley) reported from Mayfield, England@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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Joanna (@craftyandcute) reported from Derbyshire, EnglandAppalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Chris (@PortlandLegend) reported from Leek, England@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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Kev Fletcher (@kevfletcher72) reported from Heage, England@btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄
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Zoe Harrison (@zcherrybaby) reported from Derbyshire, England@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Simon Ferrar (@simon_ferrar) reported from Derbyshire, Englandso by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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James Baker (@james7baker) reported from Derbyshire, EnglandIf it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Julian philp (@Julianphilp2) reported@mstarmatt @bt_uk Yes I’ve had this to unfortunately Im stuck with them till next year I live in a bungalow it’s 3 to 4 steps to the bedroom and can’t get a signal loo yes apparently as you said what’s in the way or you have to much connected oh well
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charlie⚒ (@reveribletop) reported@bt_uk @WeAreOpenreach can u fix my internet pls we are at the end of a 2k copper wire while 50 yards away they have fibreoptic, can you deliver us from the dark ages please
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James_____ (@James_____C) reported@bt_uk can you advise if there are issues in Farnham GU10 3_ _ postcode area? Broadband dropping out intermittently over the past few weeks
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ʎɐʍollɐפ ʇʇoɔS (@scottgal) reported@ComethTheNerd @bt_uk Good luck with that; most other UK ISPs are just service companies who still use BT Openreach as their providers. Unless you have Virgin cable you're SoL.
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Tom Tolkien (@tomtolkien) reported@bt_uk your support is not contactable by phone and your online chat support is turned off. My broadband is not working and I work from home. How do I report a fault?!
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Amanda Brett Willard (@ABrettWillard) reported@bt_uk hi there. My broadband is down and I need to work! Holding on for 20 mins. I need my mini hub turned on so I can work. Can you help? Hanging on isn't an option. Thanks
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Alex (@ArcherUTD) reported@bt_uk are the worst company I've ever come across, turned my broadband off for no reason a week ago and its still not up. embarrassing
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Claire Senter (@ClaireSenter) reported@bt_uk service outage due to drink driver hitting mains box. Originally told would be 3-4 days to repair now it’s telling my won’t be till 16th Nov (3 weeks!!!) No phone signal in our area so no internet access. Assuming my bill will be altered this month?!
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Tom Hiles (@tom_hiles) reported@bt_uk I've been having some issues but I haven't raised a fault yet, so the text and email are out of the blue - any idea whether these would be sent without me raising a fault? Might they be fraudulent?
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Carl Heathcote (@005Carl) reportedComplained to @bt_uk 72 hours ago about my BT TV not working, I have been promised 5 times someone will ring me to sort it out and still nothing!! I have never experienced such bad customer service #bt #worsecustomerservice #dontcareabouttheircustomers