BT (British Telecom) Outage in Ashbourne, Derbyshire, England
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Some problems detected at BT (British Telecom)
BT (British Telecom) problems in the last 24 hours in Ashbourne, England
February 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments.
Most Reported Problems:
- Internet
- (58.42%)
- Phone
- (16.89%)
- Wi-fi
- (9.92%)
- (8.55%)
- Total Blackout
- (4.23%)
- TV
- (1.98%)
DerbyBT (British Telecom) in Ashbourne, England Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.BT (British Telecom) Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:-
Peter Williams
(@peter1910uk) reported
from Hatton, England
@BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.
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Chris
(@PortlandLegend) reported
from Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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Chris
(@PortlandLegend) reported
from Leek, England
@bt_uk I need to raise a complaint
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Dan
(@__DanRobinson) reported
from Belper, England
******* @btsport is shocking
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Daniel Paton
(@dpaton81) reported
from Leek, England
@Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless
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Kev Fletcher
(@kevfletcher72) reported
from Heage, England
@btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄
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FedupUK
(@makeukstrong) reported
from Leek, England
@BTBDirect @btbusinesscare Just trying to stop others being overcharged for a terrible service. BT always hide behind other bits of BT.
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jake_burton
(@Burton_jake25) reported
from Ellastone, England
@BTCare Yes it does change colour . I don’t like paying a lot of money for a poor service
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Spud?||-// ?
(@jhealey1995) reported
from Derby, England
@btsport Can’t watch the Indycar because you provide a shit service that repeatedly logs me out and decides that it doesn’t like my password anymore every couple of months
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Chris Hulse
(@c_hulse) reported
from Leek, England
@bt_uk @BTCare What a terrible experience, worst customer service ever, we’ve been lied to and fed untruth after untruth, never experienced anything like it before, formal complaint and referral to the Ombudsmen incoming #DontUseBT #BroadbandIssues #BT #SpreadTheWord #RT
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Chris Hulse
(@c_hulse) reported
from Ipstones, England
@BTCare Phone number 01538528809 you tell me, my partner has just been on the phone to your help desk for 50 minutes only to be told that the team she was advised she needs to speak to didn’t want to and it would have to be a complaint?? Beyond belief!
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Chris Hulse
(@c_hulse) reported
from Ipstones, England
@BTCare Despite several attempts, nobody has confirmed what is causing the issue and no, despite several requests an engineer has not been arranged!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:-
Shane Rickett
(@shane_rickett) reported
@bt_uk Been without broadband for nearly 4 weeks now. Given false information time after time, promised updates on when engineers would be arriving, and had nothing, told an engineer would be here at 12 today, and nothing. Really disgraceful and appalling service.
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Kris
(@loodofsquit) reported
@pjdrummerman @bt_uk Had weeks of dealing with Virgin over a similar issue where I ended up moving to sky. Broken promises and then denying they ever said things on the phone
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James McQuoid
(@maccaosrfc) reported
@bt_uk Residential, however my problem is I live in the middle of nowhere so mobile signal is very unreliable.
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Christopher Rowe
(@KernowChris) reported
@bt_uk @MarcAllera Can someone with authority get a grip on the BT Community posts re NowTV, answer the points raised and shut down the misinformation being posted. 500 posts in 36 hours is phenomenal and needs urgent addressing. Not doing so is leading the company into disrepute
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James McQuoid
(@maccaosrfc) reported
Can you believe that @bt_uk can’t fix a fault at there interchange for almost 20days after it being reported! I have spoken to numerous customer service reps now and they can only offer compensation for the time in without my supply. What about the money I’m losing! SELF EMPLOYED
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SK
(@ShyK15) reported
@bt_uk Where you get passed around from agent to agent with no solution. Can you please provide me with an answer. I just tried calling but again someone hung up on me. (Part 3)
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SK
(@ShyK15) reported
@bt_uk Who agreed that I would pay no cancellation charge and I would be due compensation. This was also confirmed on 30 Dec with the agent telling me I would receive a call on 22 Jan. No call. And now I’m receiving a bill. What a terrible, terrible service. (Part 2)
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SK
(@ShyK15) reported
@bt_uk I cancelled my account due to the terrible service I received - initially from the broadband but then the customer service where I was passed around from agent to agent with no resolution. I then contacted your colleague in Cornwall on 28 Dec (part 1)
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Don Fernando
(@malotruc) reported
@bt_uk what a fantastic dis-service you run. I got uisance calls from non-existing numbers all day - so I call your service line, wait for 15 minutes roughly until someone connects and then immediately hangs up. Just Lovely.
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Ishia
(@ishia_sarah) reported
@bt_uk This was all set up through EE as i have a phone contract with them. They advised that as they are your customer then i couldnt complain directly to BT. Its caused a lot of issues now and really unacceptable. Im hoping this is now high priority as EE have raised a complaint
