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BT (British Telecom)

BT (British Telecom) outages and service status in Ashbourne, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Ashbourne, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Wi-fi.
  • 50% Total Blackout (50%)
  • 17% Internet (17%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ashbourne, England

The most recent BT (British Telecom) outage reports came from the following cities: Derby, and Matlock.

CityProblem TypeReport Time
Derby Internet 7 days ago
Derby Phone 17 days ago
Derby Wi-fi 22 days ago
Derby Total Blackout 25 days ago
Derby Total Blackout 26 days ago
Derby Total Blackout 27 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • kevfletcher72
    Kev Fletcher (@kevfletcher72) reported from Heage, England

    @btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • Gav1981
    Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • MartinKunRoome
    Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.

  • chrish11072
    chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • craftyandcute
    Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • __DanRobinson
    Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • zcherrybaby
    Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • MartinKunRoome
    Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

  • Gertlet
    Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • stobrone
    Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • connersofficial
    connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • dpaton81
    Daniel Paton (@dpaton81) reported from Leek, England

    @Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless

  • peter1910uk
    Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JumaMhlanga
    tha Movement Noize Production (@JumaMhlanga) reported

    Who else is having issues with BT Broadband after moving? 😡 Been waiting 28+ days for service and just spent 2 hours on the phone with no resolution. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

  • AHende1006
    ANDREW HENDERSON (@AHende1006) reported

    @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

  • nooneatnowhere
    noone@nowhere (@nooneatnowhere) reported

    @bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!

  • AcharyaShahV
    AcharyaViren (@AcharyaShahV) reported

    BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

  • Michael35427696
    Michael E (@Michael35427696) reported

    @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

  • herbie963
    nicolas mcmillan (@herbie963) reported

    @bt_uk I did that last Monday. 5 days of a complaint and still nothing . Everything seems sub contacted and nobody takes ownership.

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed

  • jellywellys99
    Mini67!x (@jellywellys99) reported

    @bt_uk @bt_uk can someone help me turn off two factor authentication please

  • herbie963
    nicolas mcmillan (@herbie963) reported

    Absolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz

  • BoabSideshow
    Axel F 🤠 (@BoabSideshow) reported

    @bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??