BT (British Telecom) Outage Report in Whatstandwell, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Whatstandwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whatstandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Whatstandwell, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Derby, Chesterfield, Ilkeston and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
Internet | |
| Derby |
Total Blackout | |
| Chesterfield |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Whatstandwell, England
Latest outage, problems and issue reports in Whatstandwell and nearby locations:
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Killian Ganly
(@KillianGanly) reported
@bt_uk broadband service seems to be down in BT80, lots of friends and neighbors have lost connection since around 10am/11pm. Any updates?
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Mark Duffell
(@markcduffell) reported
@MrChrisClay_ @bt_uk @OpenreachHelp Yep. Well meaning but again, utterly hopeless call back. Said I’d had ‘bad luck’. Failed hub, cancelled engineer visit & now an outage in space of a week is just ‘bad luck’. Or shockingly poor service. One of the two.
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Dermot Bradley
(@Dermot_B) reported
@TreeFrog_ @LauraMarieMcK @bt_uk Mine not working either. Done the whole like test which said there wasn't a problem in the area (even tho there is) and that I have an issue outside that an engineer will fix on Thursday at the latest but they will confirm in the next 24 hours exactly when it will be.
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bizzilizzi10@hotmail.com
(@bizzilizzi10) reported
@BTCare Fiasco of switching broadband provider to BT I find that my current provider has cut me off. BT gave the wrong date! Call with BT for 30m this morning, told my problem, waited for fibre team -got thru -they hung up Whats going on -I have no internet 😡
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Matt Frost
(@MattFrostie74) reported
@bt_uk Jordan, I’ve only just realised you tweeted me!!!! I’m sorry, I know some time has passed, he has since been given a new hub & £50 credit. It still stops working from time to time, and tbh £50 credit is not much for the service he has been getting
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Matt Frost
(@MattFrostie74) reported
@bt_uk I’ve only just realised you tweeted me!!!! I’m sorry, I know some time has passed, he has since been given a new hub & £50 credit. It still stops working from time to time, and tbh £50 credit is not much for the service he has been getting
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Mark Duffell
(@markcduffell) reported
@bt_uk and now we’ve had the ‘well, it’s Sunday’ call. So somehow I’m being unreasonable by asking BT to sort a problem they said would be fixed yesterday because now it’s Sunday. Again, I need to be patient. Naughty me, expecting broadband from a broadband provider.
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giblets7
(@giblets79) reported
@bt_uk your broadband is shite, I can’t be the only one who’s wifi has been awful all day
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Andy Owens
(@AndrewO47652667) reported
@bt_uk my Internets went down for 30 mins now. Have restarted multiple times, checking all wiring. Think it might be an issue at your end seeing others in NI having same bother
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✧𝑻𝑨𝑵𝑼𝑲𝑰 𝑩𝑹𝑨𝑿𝑬✧
(@Tanuki_Braxe) reported
@bt_uk How can you literally lie like this when people like my family pay full price for your service and get less than 1mb/s connection speed. People have to work from home with your appalling service you should be ashamed of yourselves. The audacity to even claim you're good.