BT (British Telecom)

BT (British Telecom) Outage Report in Whatstandwell, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whatstandwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whatstandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whatstandwell, Derbyshire, England 10/30/2025 05:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whatstandwell, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ripley, Ilkeston, Derby, Chesterfield, Matlock and Ashbourne.

Loading map, please wait...
City Problem Type Report Time
United KingdomRipley Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Phone
United KingdomDerby E-mail
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whatstandwell, England

Latest outage, problems and issue reports in Whatstandwell and nearby locations:

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • sam_bon Bonnies29 (@sam_bon) reported from Derbyshire, England

    @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • Gharri74 Gillian Harrison (@Gharri74) reported from Parwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • BrambleMum 🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jodielouisej Jodie Louise Jeynes (@Jodielouisej) reported

    @btbusinesscare plenty of support on here for business customers, where is your Twitter for personal customers? Or do you just not speak to those?

  • leewithers1981 Lee Withers ENIC OUT (@leewithers1981) reported

    @bt_uk We already are with bt but the internet is not the best can’t even get fibre on our street but u can get it down the around the corner

  • Habib_derek Habib Rahman (@Habib_derek) reported

    @bt_uk I have lost connection for the past 20mins I think your internet connection is down.

  • lindsheartstayx Lindsay 👩‍🦳 (@lindsheartstayx) reported

    honestly tempted to cancel @bt_uk second time in two weeks no connection. It’s been off since 5 pm tonight. Husband and I work from home. This is a joke!!

  • Eddie_Plum Edward J Plum (@Eddie_Plum) reported

    @bt_uk Thanks, that's a reasonable response. I don't think that's the problem though, as Google location services (e.g. Maps) actually work on all devices, regardless of OS or connection medium. It's pretty much all other apps/websites which think I'm in NI.

  • Seba_rl7 Seba (@Seba_rl7) reported

    @POLARDDR @bt_uk @TalkTalk Don’t even mate I am fuming. Tried streaming. 65% frame drops due to my Network

  • LeeWilk19760778 Lee Wilkinson (@LeeWilk19760778) reported

    @bt_uk Hi is it possible to explain why I pay for unbreakable WiFi yet it is broken? My speeds are so low it takes 45 minutes to do a 1gb update on a PlayStation. I get regular dropouts. Why does the ee backup not get put on?

  • RCBG2020 B (@RCBG2020) reported

    @bt_uk not sure if this is the correct account to tweet. My baby monitor which I’ve been using for a year has suddenly stopped working over night. It is a BT6000 the green power light is still on but the screen will not turn on nor any of the buttons will work. Please help!

  • cnesbitt1811 Christopher Nesbitt (@cnesbitt1811) reported

    @_MissieBee @SkyHelpTeam @bt_uk I have just started with BT again after leaving Sky. Should never have left. Wanted to raise hill from £70 to £180 and that was the ‘best price they could do’. Have basically the same package for £38 with BT now. I would call BT and go with them. Tell them the end date 1/2

  • ursulajane70 ursula partner (@ursulajane70) reported

    @bt_uk hi I’m thinking to changing to bt tv from sky but I don’t have a tv aerial I live in a house.Or the one up there is not working. Is this a problem ?