BT (British Telecom) Outage Report in Whatstandwell, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Whatstandwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whatstandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Whatstandwell, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, Ripley, Derby and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Total Blackout | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Whatstandwell, England
Latest outage, problems and issue reports in Whatstandwell and nearby locations:
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Alex Lewis Burton
(@MightyBurton) reported
from
Chesterfield, England
Have @btsport never seen anyone block a shot before? *******
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dom Christie-Brown
(@DomChristieB) reported
@btsport the whole nonsense spouted by your ref is missing the point. We deserve better for this money. It was a very poor decision on and off the pitch. Tell us you agree.
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David scilly
(@DScilly) reported
@btsport are going to be horrible to listen to here #WOLARS
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#ArsenalTillIDie
(@Da_Kevman) reported
My resolution for this year was to try and only post positively this year. My god CraigPawson is making that near impossible He should have changed his top and socks to orange at the break #WOLARS #CheatingRefs #BTSport
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𝓟𝓪𝓲𝓰𝓮
(@Paigeyyy_x) reported
@Ofcom @bt_uk so I rang bt for help with getting bt sports for 1 month and they put me on a call where I could hear a advisor and a customer talking but they couldn’t hear me. So gav I heard your call about wanting to change your password 👍 data protection who?
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Richard Pinchen
(@pinchy87) reported
@btsport @mrjakehumphrey If this was United or Liverpool you would be all over the controversy! VAR is floored etc. Such poor punditry from all involved.
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LaughAndGrowFat
(@BlueTruth7) reported
@EE hi i cant access @btsport even though its free with my contract. Not letting me login... im missing the football as a result.. not happy.
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Fat
(@Bloke_On_A_Bike) reported
@SufferingLucky @LennieStein Yeah I know, they explained it on #BTsport, funny thing is David Luiz mistake was not trying to get ball. Referee on said that if he tried for ball & brought player down that would've been a penalty & only yellow card. So if in doubt scythe him down going for ball. #COYG #aftv
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Marianne Long
(@MarianneMoonrvr) reported
@bt_uk It wasn’t a new connection! Just randomly gave their number away and now we can’t call them. Can you help get this sorted?
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N1GHTFALL 🧡🐺⚽️🇬🇧
(@N1GHTFALL) reported
@DazzMatthews73 @btsport @btsportfootball Never mind turn the crowd noise off. Every game I want to turn the whining of The BT commentary team off.
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RYAN CLARKE
(@RyanJohnClarke) reported
Am I hearing things on @btsport ? Absolute nonsense. If you intentionally make a challenge and bring someone down it’s a yellow but if you unintentionally make a challenge it’s a red? WTF am I hearing. No words