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BT (British Telecom)

BT (British Telecom) outages and service status in Belper, England

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Belper, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 5, 2:43 PM GMT+1.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 25% Phone (25%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Belper, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Belper, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Belper, England

The most recent BT (British Telecom) outage reports came from the following cities: Ripley, Derby, and Ilkeston.

CityProblem TypeReport Time
Ripley Internet 15 hours ago
Derby Internet 15 days ago
Derby Phone 25 days ago
Derby Wi-fi 29 days ago
Derby Total Blackout 1 month ago

Nearby cities with recent reports

Ripley

1 recent signals

15 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near Belper, England

Latest outage, problems and issue reports in Belper and nearby locations:

  • zf0745johnnyh
    OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • Gharri74
    Gillian Harrison (@Gharri74) reported from Parwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

  • MartinKunRoome
    Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.

  • mybriteside
    Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • shelbybol
    b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • Ashur_Stanley
    Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom

  • peter1910uk
    Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • MartinK1ng
    Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • Gav1981
    Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • ljt_letstalk
    Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • MartinKunRoome
    Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

  • __DanRobinson
    Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • andy_morgan1956
    Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • barmylad34
    leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • petereplica
    pete replica (@petereplica) reported

    @bt_uk 030726 Hello Peter, Since we haven't heard from you in 7 days, we've closed your complaint", BT are outrageous I've asked you twice in the last 2 days. I get no response. I want my phone number back, and min 700mbs as, promised.

  • Alex_CK2
    alex (@Alex_CK2) reported

    @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

  • JAH59
    JAH (@JAH59) reported

    @bt_uk I want to make a complaint

  • herbie963
    nicolas mcmillan (@herbie963) reported

    Absolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz

  • ClarkeDdmthe1st
    shullup it worked out (@ClarkeDdmthe1st) reported

    Shock @bt_uk has another outage after saying they fixed the issue… I need recommendations for another provider because this contract is getting terminated.

  • TupperwareNFT
    NFTupperware (@TupperwareNFT) reported

    @mongrelcelt @bt_uk Don't call them, the slimy bastards will deny anything said on the phone. Raise an official complaint in writing. Send to their executive office for escalation. This is the exact reason I no longer have a bb contract. Had issues with 2 many providers. Now use pp SIM in 5g router

  • gvs368
    wynne carter 🔶#FBPE🇺🇦 (@gvs368) reported

    @bt_uk been with BT for years and waiting patiently for FTTP. The checker finally went to "we're building in your area now". In May Openreach replied to their customer fibre form it would be "available in 6 to 8 weeks". Now fresh enquiry says "plan has been cancelled". Loyalty?

  • Haggisguy
    Alan Swanson (@Haggisguy) reported

    @bt_uk So how do i pay my bill? I cannot login to pay it?

  • surkdidat
    H (@surkdidat) reported

    @bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.

  • MarkWalder2
    Mark Walder 🇺🇸⚛️🇬🇧🇬🇧⚛️🇺🇸 (@MarkWalder2) reported

    @bt_uk One of your exchange buildings has an alarm going off (BN6 9SR) there is no way to contact you about this by phone, it is annoying everyone is up at their windows and doors, could you please deal thing this issue!