BT (British Telecom) Outage Report in Belper, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Belper, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Belper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Belper, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ilkeston, Alfreton, Mansfield, Derby, Ripley, Heanor and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Ilkeston |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Total Blackout | |
| Ilkeston |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Belper, England
Latest outage, problems and issue reports in Belper and nearby locations:
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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Bonnies29
(@sam_bon) reported
from
Derbyshire, England
@bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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Martin Roome
(@MartinKunRoome) reported
from
Derbyshire, England
@bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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Lia Roguszka
(@L14OLA) reported
from
Chellaston, England
@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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🌱💙Helen
(@BrambleMum) reported
from
Matlock, England
@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brizio Patrizio diCrafforto
(@BaffoMoretti) reported
@bt_uk Can you go back to DMs to try to help resolve this Netflix billed under BT issue. Been ongoing for some time, they've billed me today, and BT are probably going to bill me too? Saying I have Netflix on account, but it is nowhere to be seen under my products despite sign in
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The Ginger Guy
(@TheGingerGuy22) reported
BT diagnostics bot says "No issue's with the line" BT advisor says there's an issue from outside, so what is it? Surely the check is the same? Deary me. @bt_uk
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Bella Caridade-Ferreira
(@bella_caridade) reported
@bt_uk Can't place an order yet because my address, the massive 18 floor building behind the US embassy, doesn't exist in your stupid database. It's been 6 weeks but you can't figure it out. My surname is unusual, so how about being proactive and searching for me in your database?
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RidesWaves
(@Rideswaves) reported
@bt_uk has to be worst ISP out there. Ordered BT over a month ago. Activation date 25th of feb. Pushed back to the 4th of march, called on the 5th with no activation to be told it was accidentally cancelled. Re ordered, new order was cancelled a day later due to 1/3
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Putin War Crime 🇺🇦🌻
(@PutinWarCrime) reported
@bt_uk Is there an issue with btinternet email?
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Ben Gillam 🙏 ☮️ 🇺🇦
(@bengillam) reported
@openreach @bt_uk Being off the main road might not have been spotted or seen by your guys on the road. A lot of walkers use this “road” so probably wants sorting from a health and safety point of view in case it moves again and cable pings up. Doesn’t look severed, but certainly pinned down
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Ann Marie Pearce
(@AnnMari89893149) reported
@bt_uk internet has gone down I live in the sw1w8sx area
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Lora
(@LoraLightly) reported
@bt_uk @ChristianJW1968 Since BT have taken away reliable landlines and placed them through the internet, the prices should surely go down for a less reliable service? If the power is down or wifi playing up, we can’t make an emergency call. Not everyone uses mobiles or gets a reliable signal.
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Giles Everitt
(@EverittGiles) reported
@bt_uk I’ve been a customer to BT all my life. This is how you treat your customers, provide a poor service offer a different service and screw them!! Disgusting unethical behaviour!!
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RCBPO
(@RCBrownPO) reported
@bella_caridade @bt_uk @WeAreOpenreach I ditched BT years ago and have never looked back.