BT (British Telecom)

BT (British Telecom) Outage Report in Belper, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Belper, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Belper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Belper, Derbyshire, England 01/29/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Belper, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Derby, Ilkeston, Nottingham, Alfreton, Mansfield, Ripley and Heanor.

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City Problem Type Report Time
United KingdomDerby Total Blackout
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout
United KingdomNottingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Belper, England

Latest outage, problems and issue reports in Belper and nearby locations:

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • KavitaOHara Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GrahamT548 GT548 (@GrahamT548) reported

    @bt_uk Talk the talk BT, I have had 4 years of shabby service, even laughed at by your call handlers when they heard my son with additional needs having a melt down & self harming due to no internet! Then hung up before I got his name. Call that listening & empathising?

  • MrWayneGarton Wayne Garton (@MrWayneGarton) reported

    @MarkMartindale Exactley this, Sky/bt were against because ESL were going to go with a streaming platform and cut out the TV out from the revenue loop. The EPL would then follow suit. It’s just a question of time really as this is the future, hence BT trying to sell BTsport

  • ShaAdOw3 Sha Ad Ow (@ShaAdOw3) reported

    @bt_uk I am not interested in black or white if they are playing poor football they deserve criticism Rashford was poor at best,Saka played well but took a poor penalty?

  • Groveler Mark Jones (@Groveler) reported

    @bt_uk Unfortunately the engineers looking at our problem have referred it to the Fibre team (?) who give a complete date of 19th July. So without Internet or, if reconnects, v slow Internet till then, maybe longer 😟

  • AWilliamsPrice Anna Williams Price (@AWilliamsPrice) reported

    @TheDaiLlew @virginmedia @bt_uk I've had a similar issue with BT. 3 engineers who all said my router was too old to deliver the service I was paying for. BT insisted I had the right router for my package. Took ages to get any substantial improvement and I can't use zoom at the back of the house.

  • Mother_Of_Seven Laura Matthews (@Mother_Of_Seven) reported

    @bt_uk So you sent engineers out but there were no issues, you called me to tell me there were issues and faults but there are no issues? Did we just enter the twilight zone! You’ve sent me multiple messages, telling me there were issues!

  • atlas_contact Atlas Recruitment (@atlas_contact) reported

    @btbusinesscare I don't buy that at all! You've moved the teams online because it means you can save money and dumb down the service even further! I've dealt with your 'complaint team' several times before. The whole set up just smacks of "we don't care" it's genuinely terrible! 8 calls now btw!

  • mikee_tom individualusername (@mikee_tom) reported

    @bt_uk No just been told not coming today been on hold now for 20 mins service is terrible so that's 5 mornings I've waited in not good enough

  • mikee_tom individualusername (@mikee_tom) reported

    @bt_uk 2 weeks in new house 4 faults 4 engineer's still no internet new one booked for today 8 til 12 still not here!!!!! wtf is going on?

  • Mother_Of_Seven Laura Matthews (@Mother_Of_Seven) reported

    @bt_uk So if you are unwilling to solve the issue, please release me from my contract so I can go elsewhere to someone interested in solving the issue! @Ofcom every time I report, bt say they have repaired it, but the same thing happens 6 weeks this has gone on!