BT (British Telecom)

BT (British Telecom) Outage Report in Belper, Derbyshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Belper, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Belper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Belper, Derbyshire, England 11/26/2025 17:00

November 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Belper, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Matlock, Ilkeston, Nottingham, Sutton in Ashfield, Mansfield, Ripley and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Phone
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomNottingham Wi-fi
United KingdomNottingham TV
United KingdomSutton in Ashfield E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Belper, England

Latest outage, problems and issue reports in Belper and nearby locations:

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • KavitaOHara Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • toucanjester MrC 🛸 (@toucanjester) reported

    @DreyfusJames @JustBusyWriting @bt_uk Today its usually fibre to the large green boxes (DSLAM) & then 🤞🏽 copper beyond. Unfortunately there is aluminium & even paper insulated wires still in the ground. Underground boxes flood easily especially after a storm, wires get rubbed down in the trees if it’s pole fed

  • lilypatious Lily London (@lilypatious) reported

    .@bt_uk @openreach Ver disappointed in your service. Booked an engineer to fit new wifi yesterday, they never turned up - no explanation. Now we aren’t being offered another engineer appointment until the 27th of Jan. My partner works from home so that’s 16 days of no work? Huh?

  • LotSW1973 F. C. Dewhirst and Co. (@LotSW1973) reported

    @DreyfusJames @bt_uk My family had a nightmare in 2021 with a new router, which was sold to us by a subsidiary company to BT. We had nothing but trouble with it, and finally got it replaced by BT directly just a few weeks ago. We also ended up paying way more than we should have, but got compensated

  • toucanjester MrC 🛸 (@toucanjester) reported

    @JustBusyWriting @DreyfusJames @bt_uk I left before fibre fed off the poles was the norm but more often than not the drop wires (as we call them) are vulnerable to the weather, tree branches & even squirrels (they will chew it to pieces).Even snow can pull them down to the ground.

  • annakategwen Anna (@annakategwen) reported

    @bt_uk We were approached on our doorstep in November offering us full fibre - we agreed to switch, with an early January installation. We’re now told an engineer won’t reach us for at least a month; we’re without wifi and can’t do our jobs. This is pretty awful - can you help?

  • samjjones73 Samantha Jane Jones (@samjjones73) reported

    @DreyfusJames @bt_uk I used to work for BT so I was with them for years. Service wasn’t great, but it was free as part of a benefits package. As soon as I left I switched to Sky. We haven’t had any problems with their service

  • HorlockAndy Grendal62 (@HorlockAndy) reported

    @DreyfusJames @samjjones73 @bt_uk See previous post, we went back to sky. The viewing card on our sky box went on Boxing Day. Phoned them on Boxing Day, couldn't fix but promised that they would post out another. It arrived on the 29th. Great service from them

  • JustBusyWriting OnlyMe (@JustBusyWriting) reported

    @DreyfusJames @bt_uk The fibre cables are much lighter by comparison so the same problem doesn’t happen and they remain attached even in heavy rain. Silly issue, but very common problem, we were told.

  • david55034076 david (@david55034076) reported

    @DreyfusJames @bt_uk expensive,,and ****,, i got stung,,reported intermitent fault,,bt couldnt find it,,they still charge you,,157 pounds,,fault remained,,i left for sky

  • TallDarkGru Tall Dark & Grüesöme (@TallDarkGru) reported

    @DreyfusJames @bt_uk It's why I ended up going with Sky. Not the best by any means, but had very few problems