BT (British Telecom) Outage Report in Belper, Derbyshire, England

Problems in the last 24 hours in Belper, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Belper, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Belper, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Derby, and Mansfield.

City	Problem Type	Report Time
Ilkeston	Phone	3 days ago
Ilkeston	Internet	10 days ago
Ilkeston	Wi-fi	12 days ago
Derby	E-mail	14 days ago
Mansfield	Wi-fi	19 days ago
Ilkeston	Internet	29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Belper, England

Latest outage, problems and issue reports in Belper and nearby locations:

• 
  Zoe Harrison (@zcherrybaby) reported 1 minute ago from Derbyshire, England

  @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

• 
  James Baker (@james7baker) reported 2 minutes ago from Derbyshire, England

  Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

• 
  b (@shelbybol) reported 9 minutes ago from Derbyshire, England

  @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

• 
  chris holmes (@chrish11072) reported 11 minutes ago from Matlock, England

  @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

• 
  Joanna (@craftyandcute) reported 12 minutes ago from Derbyshire, England

  Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

• 
  Stephanie Woodward (@steph_woodward1) reported 19 minutes ago from Hucknall under Huthwaite, England

  @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

• 
  Lindsey (@ljt_letstalk) reported 19 minutes ago from Ilkeston, England

  @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

• 
  Gav (@Gav1981) reported 21 minutes ago from Derbyshire, England

  @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

• 
  Martin King (@MartinK1ng) reported 28 minutes ago from Derbyshire, England

  I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

• 
  Craig Hammerton (@CraigHammerton) reported 29 minutes ago from South Normanton, England

  @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

• 
  andrew anthoney 🍋 (@andytoon30) reported 30 minutes ago from Mansfield Woodhouse, England

  @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

• 
  OfficeTeam John (@zf0745johnnyh) reported 30 minutes ago from Kimberley, England

  Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

• 
  Amanda Nadin (@Gertlet) reported 32 minutes ago from Whatstandwell, England

  @samcritch85 @bt_uk Awful situation 😡

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 37 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 40 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported 41 minutes ago from Beeston, England

  @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

• 
  James Baker (@james7baker) reported 41 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

• 
  Lindsey (@ljt_letstalk) reported 43 minutes ago from Ilkeston, England

  @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

• 
  Richard Cusack (@RichardCusackBM) reported 48 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

• 
  Simon Ferrar (@simon_ferrar) reported 57 minutes ago from Derbyshire, England

  so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Madelaine Halabi (@madhalabi) reported 5 minutes ago

  @bt_uk just had tests run on our broadband as lost signal. Seemed hub is issue - now hearing others in the area also lost internet at 8.30pm too. Can’t be a coincidence. Can this be checked please?

• 
  hazelnc (@hazelnaomi1) reported 8 minutes ago

  @bt_uk hi I cancelled my TV, but somehow there is no refund like I was promised and I am still being charged for a service I have not used for 3 year. Why are you ripping me off like this?

• 
  B e t h a n y S a r a h (@itsbethanysarah) reported 10 minutes ago

  @bt_uk Yes please! Our connection is awful.

• 
  Russ Michaels Consulting (@RussMichaels) reported 11 minutes ago

  @btbusinesscare some of the worst customer service I have ever experienced in my life. You constantly refuse to return call or reply to emails or text messages that you have promised to respond to, blatantly tell lies. Every apology is insincere and meaningless.

• 
  Ermias Tenaw (@ermiastenaw) reported 11 minutes ago

  @bt_uk Why are you cutting off internet service without someone asking for termination? My internet is stopped without me asking for termination within hours of receiving an email in the middle of a night which I haven't requested at all. Now I'm told to wait for nearly 2 months.

• 
  Elvis Bueller (@ElvisBueller) reported 18 minutes ago

  @btsport your commentary was bloody awful. So negative to @mcfc hope that get's it right up ye!!!!!!

• 
  E van Deventer (@irvsbird) reported 20 minutes ago

  @bt_uk It never does though. It's always like that.

• 
  MaryAkwaboah-Koomson (@Amma_Afra) reported 24 minutes ago

  @bt_uk we signed up for your internet in November 2020 it’s now almost end of feb and we are STILL waiting for service after you randomly cancelled on us twice! This is poor service. We currently have no internet and your engineer didn’t turn up yesterday as promised yet again!

• 
  matthew barnes (@hatterallhill) reported 24 minutes ago

  @bt_uk If its a crap connection, no doubt it's a BT connection

• 
  Nicola Lester (@Delilah64) reported 26 minutes ago

  @bt_uk A few hours later and Wi-Fi is dropping all the time on my laptop. I’m in the next room to the router location, so it shouldn’t be a signal issue. I’m really at my wit’s end with this now. It’s so hard to do anything with Wi-fi when it’s dropping in and out all the time. 😩