BT (British Telecom) outages and service status in Belper, England

Problems in the last 24 hours in Belper, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Belper, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Belper, England

The most recent BT (British Telecom) outage reports came from the following cities: Sutton in Ashfield, Derby, Matlock, Ilkeston, and Mansfield.

City	Problem Type	Report Time
Sutton in Ashfield	Internet	4 hours ago
Derby	Internet	4 days ago
Derby	Internet	5 days ago
Derby	Internet	7 days ago
Matlock	E-mail	14 days ago
Ilkeston	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Belper, England

Latest outage, problems and issue reports in Belper and nearby locations:

• 
  Anne Ruddock (@AnneRuddock) reported 1 second ago from Heanor and Loscoe, England

  @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

• 
  James Baker (@james7baker) reported 3 minutes ago from Derbyshire, England

  @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

• 
  Ash Stanley (@Ashur_Stanley) reported 4 minutes ago from Sandiacre, England

  @bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom

• 
  Jamie Shaw (@jamie_shaw) reported 5 minutes ago from Mansfield Woodhouse, England

  So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare

• 
  chris holmes (@chrish11072) reported 10 minutes ago from Matlock, England

  @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

• 
  Andy Morgan (@andy_morgan1956) reported 12 minutes ago from Somercotes, England

  @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

• 
  James Baker (@james7baker) reported 17 minutes ago from Derbyshire, England

  @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

• 
  Peter Williams (@peter1910uk) reported 21 minutes ago from Hatton, England

  @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

• 
  Andy Morgan (@andy_morgan1956) reported 23 minutes ago from Somercotes, England

  @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

• 
  andrew anthoney 🍋 (@andytoon30) reported 27 minutes ago from Mansfield Woodhouse, England

  @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

• 
  b (@shelbybol) reported 34 minutes ago from Derbyshire, England

  @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

• 
  Gav (@Gav1981) reported 37 minutes ago from Derbyshire, England

  @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

• 
  James Baker (@james7baker) reported 40 minutes ago from Derbyshire, England

  @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 42 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  Craig Hammerton (@CraigHammerton) reported 43 minutes ago from South Normanton, England

  @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

• 
  Stephanie Woodward (@steph_woodward1) reported 43 minutes ago from Hucknall under Huthwaite, England

  @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

• 
  Simon Ferrar (@simon_ferrar) reported 44 minutes ago from Derbyshire, England

  so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

• 
  Lindsey (@ljt_letstalk) reported 50 minutes ago from Ilkeston, England

  @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

• 
  scottbcomedyuk (@scottbcomedyuk) reported 57 minutes ago from Beeston, England

  @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

• 
  Joanna (@craftyandcute) reported 59 minutes ago from Derbyshire, England

  Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sad Banana (@SadBanana9999) reported 6 minutes ago

  @bt_uk @ah_potts What “cache what cookies”?? All other apps working just fine. I cant log in BT only. I have been trying for ages! You have sent a bill and I cant access it . Really terrible service😡😡

• 
  Simon (@thfcsimonm) reported 6 minutes ago

  @bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!

• 
  Victoria Sutton (@vickiadhmsutton) reported 6 minutes ago

  Shame on you @bt_uk. When people lose someone they love, they need support not to be told their next of kin need to sign up to a 2yr contract to reduce the monthly bills. Utterly disgraceful. Cannot wait to cancel your services and NEVER use you again. You should be ashamed.

• 
  Asif Rana (@HounslowParking) reported 9 minutes ago

  @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

• 
  Brian McBride (@brian_mcbride1) reported 10 minutes ago

  @bt_uk @simboman Hey @bt_uk Spoke to BT 'Guide' this morning & said I wanted to log complaint about this account info being available. Rec'd email confirming that at 09:46 & at 09:48 another email to say complaint closed. Does this require escalating to Allison Kirkby's office to be resolved?

• 
  Future Tech (@neural_theory) reported 16 minutes ago

  @duncsand @bt_uk Being able to find a contact number for a business is more than you get from most companies. Goes to show though, very few understand or care about customer service these days

• 
  John O'Connor (@thereal_JOC) reported 16 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  WTF...😂 (@Aliens2back000) reported 19 minutes ago

  @bt_uk I've been a long-time BT TV customer, but with only the BBC left for news (versus Sky's 10+ channels), I need better choices. Enough is enough! Please expand your news lineup or risk losing subscribers. Waiting..

• 
  AFCdonnilad (@afcdonnilad) reported 19 minutes ago

  PT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.

• 
  John O'Connor (@thereal_JOC) reported 24 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.