BT (British Telecom)

BT (British Telecom) Outage Report in Belper, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Belper, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Belper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Belper, Derbyshire, England 12/08/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Belper, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Heanor, Nottingham, Ilkeston, Matlock, Sutton in Ashfield, Mansfield, Ripley and Derby.

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City Problem Type Report Time
United KingdomHeanor Phone
United KingdomHeanor Internet
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet
United KingdomIlkeston Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Belper, England

Latest outage, problems and issue reports in Belper and nearby locations:

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • baltrouxa jessie. (@baltrouxa) reported

    @bt_uk my service fell OUT OF THE BLUE this afternoon and the estimate is for the 7th for a fix. i want a discount for the amount of time my service is down bc i had to pay for mobile data. this is a joke i live in central london and you don’t have one emergency engineer???

  • Mairead04 Mairead McGroggan (@Mairead04) reported

    @bt_uk I enquirer about canceling my broadband order as sky were trying to keep me a a customer but I want to move to BT my equipment is due anyday

  • mickashton Mick Ashton (@mickashton) reported

    @bt_uk @Ofcom Ordering Upgrade to fibre 31st Dec.. No fibre. Broadband service completly cancelled by BT on the 19th Feb! Still taking debits! Promised call back twice .. no call back! Promised fix date twice didn't happen. Promised again for today still no internet! What now?!

  • 291_media 291 Media (@291_media) reported

    Absolutely shocking service from @bt_uk Wifi and tv installed 4 weeks ago and not once have either worked all day. Two engineers have just not turned up this week. Complaints constantly closed without resolution. When will this be fixed? #BTfail

  • chloelturner04 Chloe Turner (@chloelturner04) reported

    @bt_uk is your broadband down? My router has been flashing purple for hours and I have reset and unplugged all the wires a few times?

  • orlandokbrown Orlando Brown (@orlandokbrown) reported

    @bt_uk Thanks for the replies, and apologies for not replying but in fairness if I wait and be inconvenienced as long as I was then it shouldn't be an issue the other way around. Nonetheless the issue was resolved eventually and hopefully that's the end of it.

  • EdiDisgraces Edinburgh’s Disgraces (@EdiDisgraces) reported from Edinburgh, Scotland

    @EdinReporter There are some horrors in Leith that could do with being removed before new expensive paving goes down @BTCare could show it cares…

  • DannyLewis77 DBH Danny (@DannyLewis77) reported

    @bt_uk I have been speaking to someone Nicola and had an engineer out but because I have more than the bt recommend 10 devices connected that's why it's slow a lot of the time now but a month ago and year before was fine

  • SS401 Paul Rogers 🇺🇦 🜃 (@SS401) reported

    So @bt_uk are increasing the cost of my broadband service by 14.4%, which is comprised of the 10.5% CPI rate of inflation published in January, plus 3.9%. I'm pretty sure their costs haven't gone up that much.

  • lydbloo Lydbloo#JUSTSAYNO (@lydbloo) reported

    Today booked a BT engineer to SW UK home. Coming Monday. Customer services friendly but why oh why @bt_uk are you still asking if anyone has had Covid/symptoms recently?? You’ve never bothered abt health status before, if we’d had colds, measles or pneumonia so WHY ask today?