BT (British Telecom) Outage Report in Belper, Derbyshire, England

Problems in the last 24 hours in Belper, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Belper, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Belper, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Derby, and Mansfield.

City	Problem Type	Report Time
Ilkeston	Phone	11 days ago
Ilkeston	Internet	18 days ago
Ilkeston	Wi-fi	20 days ago
Derby	E-mail	22 days ago
Mansfield	Wi-fi	27 days ago
Ilkeston	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Belper, England

Latest outage, problems and issue reports in Belper and nearby locations:

• 
  James Baker (@james7baker) reported 17 seconds ago from Derbyshire, England

  @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

• 
  Zoe Harrison (@zcherrybaby) reported 7 minutes ago from Derbyshire, England

  @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

• 
  OfficeTeam John (@zf0745johnnyh) reported 11 minutes ago from Kimberley, England

  Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

• 
  Joanna (@craftyandcute) reported 11 minutes ago from Derbyshire, England

  Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

• 
  James Baker (@james7baker) reported 16 minutes ago from Derbyshire, England

  @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

• 
  Gav (@Gav1981) reported 17 minutes ago from Derbyshire, England

  @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

• 
  Martin King (@MartinK1ng) reported 18 minutes ago from Derbyshire, England

  I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

• 
  b (@shelbybol) reported 19 minutes ago from Derbyshire, England

  @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

• 
  Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported 22 minutes ago from Beeston, England

  @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

• 
  James Baker (@james7baker) reported 23 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 27 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  Simon Ferrar (@simon_ferrar) reported 30 minutes ago from Derbyshire, England

  so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

• 
  James Baker (@james7baker) reported 34 minutes ago from Derbyshire, England

  Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

• 
  James Baker (@james7baker) reported 34 minutes ago from Derbyshire, England

  If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

• 
  andrew anthoney 🍋 (@andytoon30) reported 37 minutes ago from Mansfield Woodhouse, England

  @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

• 
  James Baker (@james7baker) reported 38 minutes ago from Derbyshire, England

  @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 45 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  chris holmes (@chrish11072) reported 54 minutes ago from Matlock, England

  @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

• 
  Craig Hammerton (@CraigHammerton) reported 55 minutes ago from South Normanton, England

  @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

• 
  Lindsey (@ljt_letstalk) reported 56 minutes ago from Ilkeston, England

  @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lorkin (@lorkinedit) reported 7 minutes ago

  @bt_uk Internet has been going down all day. Is up for a minute then down straight away

• 
  Kathy Roach Price 🕷 (@kat_hy1) reported 11 minutes ago

  @bt_uk @EXCEL On my 12th day of internet outage with BT today! Good job I’m not a gamer!

• 
  Nikki Bloomer (@NikkiBloomer) reported 16 minutes ago

  @virginmedia I am sick to death of the poor Wi-Fi in my house! I've upgraded thinking that will stop the drop outs. We've had an engineer out and the Wi-Fi was up to standard for a week now back to black spots and loss of signal. Get me back to @bt_uk

• 
  Paul Evans (@PaulEvans007) reported 17 minutes ago

  @bt_uk And still I'm fobbed off and ignored by BT. Meaningless apologies don't help. Where's my broadband?

• 
  David Peddie (@DavidPeddie) reported 17 minutes ago

  @GnomdePlume @btsport It's terrible that tv companies are dictating fixtures and kick offs, no thoughts for fans especially ones that go to the games.

• 
  Terry Clayton (@terrycstrategy) reported 18 minutes ago

  @bt_uk My mother who is a customer and moving tomorrow has been asked to call BT with regards to new address setup. However, been on hold for over 30mins, which is not helpful when trying to sort out for a house move. Any chance someone will answer?

• 
  chris corns (@ChrisCorns1979) reported 18 minutes ago

  @bt_uk @fzrkev Hi @bt_uk same issue, Ge001 error on Oppo Find X2 Pro. Just started today. Been fine previously. Tried reinstalling

• 
  Meg (@Meg_Jarrett) reported 18 minutes ago

  @bt_uk hi, we keep getting texts to send our old router back but I already sent it about 2 months ago. Can we get some help please as you’re threatening charges which isn’t fair

• 
  Fiona Raper (@51pea) reported 21 minutes ago

  @bt_uk Really 🤨 We signed up for full fibre December 2020. Given completion date January 2021 and still waiting!!!! Perhaps A complaint to #Ofcom may get the service you describe

• 
  ites ites baby (@afcwils) reported 23 minutes ago

  @btsport You need to sort your picture quality out then. On the TV it's awful compared to Sky.