Is BT (British Telecom) having an outage in Nottingham, England?

@BTCare hello. My broadband has been terrible for weeks. I pay for BT Infinity which used to be very good. Anything wrong? Am in Cropwell Butler, NG12.

@BTCare you are the worst company I have ever had the displeasure of encountering

@BTCare I’ll reiterate my question of what has happened to customer loyalty? And also offer you a new question Brian, why shouldn’t I just switch providers and take advantage of their new customer offers?

@GaryLineker @btsport bit harsh that is yes we was very poor equally leeds was very good. we should support new managers

@btbusinesscare My customer’s bt.connect email suddenly arriving as unknown in my inbox? Customer also receiving a read receipt without me opening email. Any idea why and what to do? It’s happening to other email addresses too.

@BTCare They said open reach had a problem that needs manual fixing. Open reach was supposed to do work oct 8 so why was I not informed there was a problem until after I called on oct 15. Now I am without internet and tv! They said they will update me oct 22 then book an engineer to come

@BTCare If you're happy that your "correct levels" are shit then fine

@BTCare it was clear from the first tweet that explanation wasnt required and that a disgusted customer getting unjustifyable price hikes at the start of a contract was hoping for more than you read from the big book of vague excuses. You clearly have no desire to help at all

@BTCare No error messages of any kind...the connection just goes down.

@BTCare Local area has an issue (probably same as yesterday I’d guess) - not logged to me personally.

@BTCare Working again last night and first thing, now down again and problem tracker showing a outage again!! This is disappoining BT 🙁

@BTCare Hi Rita. We have been having problems with connection since we got BT broadband. We have made numerous calls over the years and we’re told to turn it off / on again, etc. We received a new Hub a couple of weeks ago and our bandwidth was increased last week...still not working!

@BTCare Tried to. Internet is still off. Phone crackle back and the BTTV box keeps closing down. Two weeks after it seemed fixed I'm now it seems I'm back at square one.

@BTCare intermittent BB again this morning, useless service, how do I report a fault #btbroadbandjunk

Hi @BTCare @bt_uk my broadband connection has gone down for the millionth time...that’s just this week...we have spent so much time on the phone to India we now have pen pals and have arranged house swaps...btw I pay a lot of money for this so I expect it to work...all the time!