BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (62%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Castle Donington, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Derby, Ashby de la Zouch, and Loughborough.

City	Problem Type	Report Time
Ilkeston	Phone	11 days ago
Nottingham	Internet	13 days ago
Nottingham	Wi-fi	14 days ago
Nottingham	Internet	15 days ago
Nottingham	Wi-fi	18 days ago
Ilkeston	Internet	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  jamie lishman (@j_lishman) reported 7 minutes ago from Woodhouse, England

  @bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!

• 
  Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported 9 minutes ago from Beeston, England

  @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

• 
  Darren (@DistantEcho67) reported 10 minutes ago from West Bridgford, England

  Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

• 
  Lindsey (@ljt_letstalk) reported 17 minutes ago from Ilkeston, England

  @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

• 
  scottbcomedyuk (@scottbcomedyuk) reported 17 minutes ago from Beeston, England

  @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

• 
  scottbcomedyuk (@scottbcomedyuk) reported 18 minutes ago from Beeston, England

  @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

• 
  Steven Alan Wilson (@d79design) reported 19 minutes ago from Kilburn, England

  Hey @BTCare our router keeps dropping connection. Can you help?

• 
  Ash Stanley (@Ashur_Stanley) reported 20 minutes ago from Sandiacre, England

  @bt_uk No luck it’s still slow, rebooted but nothing

• 
  OfficeTeam John (@zf0745johnnyh) reported 23 minutes ago from Kimberley, England

  Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

• 
  John Blood (@bloody56) reported 23 minutes ago from Clifton, England

  @bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507

• 
  My Name is Beth Anne (@Bethannestagram) reported 26 minutes ago from Swadlincote, England

  Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

• 
  Lindsey (@ljt_letstalk) reported 26 minutes ago from Ilkeston, England

  @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

• 
  Emmie (@carpediememmie) reported 29 minutes ago from Hathern, England

  @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 30 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  Jane Bell (@eBayAnorak) reported 30 minutes ago from Swadlincote, England

  . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

• 
  John Blood (@bloody56) reported 33 minutes ago from Clifton, England

  @bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 39 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  Richard Cusack (@RichardCusackBM) reported 48 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

• 
  Alison Joyce (@AJDressageDiva) reported 48 minutes ago from Swadlincote, England

  @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

• 
  Fiona Collins (@FionafromYorks) reported 54 minutes ago from Beeston, England

  @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MOX (Ed Moxham) (@CanSimPliot) reported 6 minutes ago

  @SketchLisa @bt_uk Hmmm. And the router is supplied by your provider? Are they able to flash the router and check it's signal? Sounds like a faulty router to me. I am no network specialist by any stretch tho.

• 
  MOX (Ed Moxham) (@CanSimPliot) reported 7 minutes ago

  @SketchLisa @bt_uk Is your signal very weak when connection is established? If so, your provider may need to add hardware outside to boost the signal coming to your router. Also, perhaps a built-in firewall on your router is at fault. I've had both scenarios happen to me.

• 
  Colin Francis Jones (@cfdj9320) reported 9 minutes ago

  @bt_uk hi there, I had already paid my bill for this month on my debit card, yet a direct debit has also come out meaning I have paid twice and it will leave me really short for the month. Any chance of refunding the over payment as it’s a duplicate??? Hope you can help.

• 
  Lisa Harding (@SketchLisa) reported 10 minutes ago

  Sitting completing one of my piano tutorials and once again the internet dies with my router going red and demanding a password. Over two weeks now of intermittent service from @BTCare - still no sign of any refund or actual service level

• 
  Matt (@Matt11664059) reported 11 minutes ago

  @bt_uk Hi my Internet has been more off than on the last few day and is now off again. I'm in Milton Keynes. Any idea if there are known issues in the area ?

• 
  James (@jamclarkey) reported 12 minutes ago

  @theweecook @bt_uk A basic broadband service would be provided to enable digital voice but this will likely happen in the later phase of the migrations

• 
  Lars (@Ask102) reported 15 minutes ago

  @HyperopticCS @Hyperoptic Still no service or update… have just had to spend £7.99 for 1 day @bt_uk wifi hotspot… Luckily their service works fine…

• 
  PluT0NYum (@PluT0NYum) reported 15 minutes ago

  Ok @bt_uk We've been together for over a year, had connection drop outs at least 5 times a week. Had BT/ Open reach engineers... Found nothing wrong. Tonight the internet has gone out 6 times in the space of 3 hours. Why are we paying for this dogshit service?

• 
  Steve (@Leicester4life) reported 18 minutes ago

  @btsportrugby @btsport BTSport Ultimate channel not working on @virginmedia

• 
  Lisa Harding (@SketchLisa) reported 18 minutes ago

  @bt_uk There is nothing wrong with my Apple devices. The whole network goes down. The TV won’t even connect to the router so don’t blame Apple for this