BT (British Telecom) outages and service status in Castle Donington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Castle Donington, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 12, 11:05 AM GMT+1.
- Internet (38%)
- Total Blackout (31%)
- Phone (23%)
- Wi-fi (8%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Castle Donington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Castle Donington, England
The most recent BT (British Telecom) outage reports came from the following cities: Derby, Nottingham, Ilkeston, and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
Phone | 4 days ago |
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Derby
|
Wi-fi | 9 days ago |
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Derby
|
Total Blackout | 12 days ago |
|
Derby
|
Total Blackout | 13 days ago |
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Derby
|
Total Blackout | 14 days ago |
|
Nottingham
|
Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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OfficeTeam John (@zf0745johnnyh) reported from Kimberley, EnglandAnyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Lindsey (@ljt_letstalk) reported from Ilkeston, England@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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John Blood (@bloody56) reported from Clifton, England@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
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My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, EnglandEvery single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
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Lindsey (@ljt_letstalk) reported from Ilkeston, England@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England@bt_uk No luck it’s still slow, rebooted but nothing
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Diane Lowe (@MaxloweLtd) reported from Quorn, England@bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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jamie lishman (@j_lishman) reported from Woodhouse, England@bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!
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Barraboy 🏴🇬🇧🇪🇺 (@SamArmstead) reported from Quorn, England@McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯
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Thomas (@Atheist_Tomdog) reported from Moira, England@Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?
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Lia Roguszka (@L14OLA) reported from Chellaston, England@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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Jane Bell (@eBayAnorak) reported from Swadlincote, England. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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John Blood (@bloody56) reported from Clifton, England@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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Richard Cusack (@RichardCusackBM) reported from Horsley, EnglandPoor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England@bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom
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Michał Narel (@MichalNarel) reported from Castle Donington, England@bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.
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Emmie (@carpediememmie) reported from Hathern, England@bt_uk Well they weren't and now we have to cancel our plans tomorrow..
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Steven Alan Wilson (@d79design) reported from Kilburn, EnglandHey @BTCare our router keeps dropping connection. Can you help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Dyson 🐟🐟🐟 (@markymarc1973) reported@bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you haven’t even replied or DM’d to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.
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Welsh1 (@D1Bluebird) reported@bt_uk Yes, BT is the service provider. BT need to exclude faults in the area and to be honest you should run tests. I've just tried to ring the Restaurant and the line is still constantly engaged. Ring the number yourself Come on BT go the extra mile. Support local businesses.
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Billy Kelly (@billykellyWWK) reported@HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒
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Axel F 🤠 (@BoabSideshow) reported@bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??
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Janey Sinnett (@JaneyJaney77) reported@bt_uk what is going on with btinternet? I can’t access my emails, currently in a lengthy queue for online help
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MARK FISHER (@MARKFIS77921435) reported@bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service
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RaeRubyRae (@RaeRubyRaeK) reported@MartinSLewis Shame they don’t kick @bt_uk in the nuts just as hard, they’re vile & have been getting away with crap for far too long!
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Andrew Glover (@thequestingvole) reportedJust cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.
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Rod Robson (@rodrrobson) reported@bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.
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tha Movement Noize Production (@JumaMhlanga) reported28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService