BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Castle Donington, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Derby, Ashby de la Zouch, and Loughborough.

City	Problem Type	Report Time
Ilkeston	Phone	10 days ago
Nottingham	Internet	13 days ago
Nottingham	Wi-fi	13 days ago
Nottingham	Internet	14 days ago
Nottingham	Wi-fi	17 days ago
Ilkeston	Internet	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 46 seconds ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  Thomas (@Atheist_Tomdog) reported 1 minute ago from Moira, England

  Worse case scenario.....if @LeicesterTigers ARE kicked out of the league I can at least cancel my @btsport subscription and save a bit of cash! Every cloud..and all that!

• 
  Barraboy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺 (@SamArmstead) reported 2 minutes ago from Quorn, England

  @McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯

• 
  Lia Roguszka (@L14OLA) reported 2 minutes ago from Chellaston, England

  @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

• 
  scottbcomedyuk (@scottbcomedyuk) reported 7 minutes ago from Beeston, England

  @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

• 
  Ash Stanley (@Ashur_Stanley) reported 13 minutes ago from Sandiacre, England

  @bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom

• 
  John Blood (@bloody56) reported 18 minutes ago from Clifton, England

  @bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507

• 
  Darren (@DistantEcho67) reported 18 minutes ago from West Bridgford, England

  Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

• 
  OfficeTeam John (@zf0745johnnyh) reported 23 minutes ago from Kimberley, England

  Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

• 
  Jane Bell (@eBayAnorak) reported 25 minutes ago from Swadlincote, England

  . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

• 
  Alison Joyce (@AJDressageDiva) reported 25 minutes ago from Swadlincote, England

  @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

• 
  scottbcomedyuk (@scottbcomedyuk) reported 27 minutes ago from Beeston, England

  @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

• 
  Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported 31 minutes ago from Beeston, England

  @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

• 
  Thomas (@Atheist_Tomdog) reported 34 minutes ago from Moira, England

  @Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?

• 
  Gregory Turner (@Turner15Gregory) reported 34 minutes ago from Ibstock, England

  @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 40 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  My Name is Beth Anne (@Bethannestagram) reported 45 minutes ago from Swadlincote, England

  Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

• 
  Steven Alan Wilson (@d79design) reported 45 minutes ago from Kilburn, England

  Hey @BTCare our router keeps dropping connection. Can you help?

• 
  John Blood (@bloody56) reported 45 minutes ago from Clifton, England

  @bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.

• 
  Diane Lowe (@MaxloweLtd) reported 59 minutes ago from Quorn, England

  @bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Green (@Azrael808) reported 7 minutes ago

  @othermixed @bt_uk @OpenreachHelp Dafuq... I mean, I'm sure you've already considered, but do you have any alternative providers you could look to? I don't rate Virgin (upload is pap), but maybe they're and option. Even a 4G/5G solution would be better than nothing... 19 days man... Jesus.

• 
  Shaun (@Shaund442) reported 10 minutes ago

  @bt_uk @LeahClareLennon Also that's absolute bollocks it runs tests on the line into the house, for many the issue is after this point and the poor distribution in WiFi. BT are a con and I would and will be trying to move my services ASAP

• 
  Giuseppe Bello (@GiuBello) reported 11 minutes ago

  @bt_uk disappointed to find out your press releases is incorrect as your new Cordless Phone with Alexa is only free for new customers and not "all Digital Voice Customers" as stated. I would be happy to be told I am wrong and call back customer services to arrange one.

• 
  Catherine Cocklin (@Catherinejourno) reported 17 minutes ago

  @bt_uk Why did it take you so long to say that and why do other utilities allow end of contract on a house move but BT doesn't. Why are you so specialties? There is no service in the house from BT at the moment. Surely that should allow her to leave penalty free???

• 
  Praise Mathew Johnson (Mat) (@1337u53r) reported 18 minutes ago

  @doddsie @elonmusk @bt_uk I think Starlink makes a lot more sense in terms of scalability (for service improvements). Traditional ISPs could be out of business soon when Starlink achieves their 10Gbps target and economies of scale (leading to significant cost declines in the service).

• 
  crinkly mo... (@SwissKnee) reported 18 minutes ago

  @bt_uk Hi AnneL, sadly it's still not working. I got an update over the phone yesterday saying the date it'll be fixed has been pushed back another couple of days again, which is what has happened for the past few weeks now

• 
  Scott Hackeson (@Mav3r1ck1989) reported 19 minutes ago

  I think @bt_uk has to be the shittest provider in the UK. They cancelled my internet by mistake and now I have to wait until best case next week to get it turned back on? Hands down the most stupid service there is.....

• 
  Jazz (@princess_j86) reported 21 minutes ago

  @bt_uk Hi Sian, I have done. Really hope you or someone can fix this mess. Thank you!

• 
  Triquetra EHS (@TriquetraEHSLtd) reported 27 minutes ago

  @bt_uk pulling my hair out at such appalling service re our recent house move. Your processes seem designed to frustrate, now looking at going to TalkTalk.

• 
  Iain Gough 💙 🇬🇧🇮🇪🇪🇺 (@IanGough75) reported 27 minutes ago

  @bt_uk Question? Do you have any kind of Service Level for your refer a friend team?