BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ilkeston, Burton upon Trent, Loughborough, Derby, Heanor, Swadlincote and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Total Blackout | |
| Ilkeston |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
-
scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
-
Natalie || #SamBeard || ig envisionvirginracingfan
(@EnvisVirginFan) reported
from
Burton upon Trent, England
@f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.
-
Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
-
jamie lishman
(@j_lishman) reported
from
Woodhouse, England
@bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!
-
Emmie
(@carpediememmie) reported
from
Hathern, England
@bt_uk Well they weren't and now we have to cancel our plans tomorrow..
-
Jane Bell
(@eBayAnorak) reported
from
Swadlincote, England
. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
-
Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
-
John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
-
Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
-
Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
-
Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
-
Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
-
Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
-
Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
-
scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
-
John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
-
Alison Joyce
(@AJDressageDiva) reported
from
Swadlincote, England
@AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....
-
My Name is Beth Anne
(@Bethannestagram) reported
from
Swadlincote, England
Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
-
OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
-
Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah Hulme
(@harashulme) reported
@bt_uk with my friend who is being made ill by the stress of not being able to get through to your phone line, promised call back.. cut off.. please help!!
-
🙏🏻
(@TheWolfPack1876) reported
Hey @bt_uk I am not happy about my internet speed at all lately, since I have upgraded my account and changed my package, there is a significant slowing, apps shutting down and not been able to access Netflix, now tv and prime tv from you. What’s going on?
-
jimmy
(@crowpope) reported
@btsport Is there a problem with casting on the app? The cast button is not showing on app.
-
lee sparey
(@spareylee) reported
@btsport Steve Mcmannaman is the worst commentator about - worst than Neville
-
𝔸𝕝𝕒𝕟𝕒 𝕄𝕔𝔾𝕦𝕚𝕣𝕖 🌹
(@alanamcguire10) reported
@maegannscott @bt_uk someone finally found it on her notes yesterday :)) 9 hours in total I spent on the phones for them to continuously hang up after waiting half an hour on hold. And I nightmare trying to take anything further! Hope u guys do
-
Tom
(@gizzie44) reported
Never watch pre or post match these days because of the poor punditry. Tried again today and switched straight off. @SkySports @btsport @mrjakehumphrey please can we have some value for our money with some good analysis for a change
-
Alexa Stephens
(@alexapinklady) reported
@bt_uk I have been on hold waiting for my call to be answered for 45 mins now. I waited 40 mins on Thursday then someone was supposed to call me back, they didn't. Shocking customer service
-
Cameron yes
(@camwilliams1410) reported
@EXCEL @bt_uk bt is the worst provider lol. Been giving me issues for the last 1.5-2 years
-
Bunch Of Frauds
(@bunchoffrauds) reported
I’ve never known a grown man to get so excited over a ******* touch screen like Jake Humphrey does every single week, the guy has the mental age of a 6 year old #BTsport #BHALIV
-
Rupal
(@rupstee) reported
@bt_uk I have been on hold for 1 hour 35 minutes. Completely unacceptable. I just want to cancel my BT sport contract and upgrade my broadband because the current Wi-fi I have is so bad!!! Will anyone ever answer the phone???