BT (British Telecom) outages and service status in Castle Donington, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Castle Donington, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Castle Donington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Castle Donington, England
The most recent BT (British Telecom) outage reports came from the following cities: Derby, Nottingham, Ilkeston, and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
Internet | 18 days ago |
|
Derby
|
Phone | 28 days ago |
|
Derby
|
Wi-fi | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, EnglandEvery single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
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Jane Bell (@eBayAnorak) reported from Swadlincote, England. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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jamie lishman (@j_lishman) reported from Woodhouse, England@bt_uk so my services were supposed to be connected to my new property on the 1st July and since then I’ve been massively let down, need my services as I live alone and am disabled, back end team and case manager assure me would be on by today at the latest....cont
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Thomas (@Atheist_Tomdog) reported from Moira, EnglandWorse case scenario.....if @LeicesterTigers ARE kicked out of the league I can at least cancel my @btsport subscription and save a bit of cash! Every cloud..and all that!
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jamie lishman (@j_lishman) reported from Woodhouse, England@bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!
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Lia Roguszka (@L14OLA) reported from Chellaston, England@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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Lindsey (@ljt_letstalk) reported from Ilkeston, England@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Emmie (@carpediememmie) reported from Hathern, England@bt_uk Well they weren't and now we have to cancel our plans tomorrow..
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Fiona Collins (@FionafromYorks) reported from Beeston, England@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Richard Cusack (@RichardCusackBM) reported from Horsley, EnglandPoor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Michał Narel (@MichalNarel) reported from Castle Donington, England@bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.
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Diane Lowe (@MaxloweLtd) reported from Quorn, England@bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!
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Lindsey (@ljt_letstalk) reported from Ilkeston, England@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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Darren (@DistantEcho67) reported from West Bridgford, EnglandAnyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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OfficeTeam John (@zf0745johnnyh) reported from Kimberley, EnglandAnyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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John Blood (@bloody56) reported from Clifton, England@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
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Thomas (@Atheist_Tomdog) reported from Moira, England@Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pierssy 💙 (@Pierssy) reported@bt_uk unbelievably terrible customer services, the people I have eventually spoken to have been good, but the automated system is crap as is the 'my BT' when you have a problem. Engineer appointment show 2 different days on different pages, so frustrating!
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BudeBee (@_BudeBee) reported@bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.
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Kevin Chubb (@swanseagas) reported@bt_uk It’s working again this morning. Hooray. But your “cancel my appointment” element of MyBT is not. Swings and roundabouts.
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Joey (@laggyteabag) reported@bt_uk Im helping an neighbour try to log into their BT account. They've set a password a dozen times, and they can log into their BT emails on a browser without any issues, but trying to log into the BT app flags an incorrect password error. Is their any guidance for this?
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duncan (@mongrelcelt) reported@TupperwareNFT @bt_uk Problem is both sides claim innocence. But onus is on BT to prove they made the request (community fibre can't prove an absence of something). It'll take an ombudsman to demand evidence from BT, so they've forced my hand. So pathetic for a massive corp to hide behind call centre
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Horwich RMI Cricket (@HORWICHRMI) reportedAnother **** show from @bt_uk another wasted day. We have now been waiting 3 MONTHS FOR FIBRE !!!!!!
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Mini67!x (@jellywellys99) reported@bt_uk I've spoken to them and like I said they ended the call because I can't see txt message or read bank card due to being partially sighted-please get a manager to call me or I'm happy to cancel my contract I was told by would be simple so far its been very stressful
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Emma Clarke (@ladyemmaclarke) reported@BT @BTcare I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced a service as bad.
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk What are you going to do for my elderly relative for the 8 weeks I have to wait? With no phone line. Appallingly bad service @bt_uk.
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MARK FISHER (@MARKFIS77921435) reported@bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service