BT (British Telecom)

BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Donington, Leicestershire, England 01/20/2026 10:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Donington, Leicestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Loughborough, Ilkeston, Swadlincote, Burton upon Trent, Derby, Heanor and Coalville.

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City Problem Type Report Time
United KingdomNottingham Internet
United KingdomLoughborough Internet
United KingdomLoughborough Wi-fi
United KingdomLoughborough Wi-fi
United KingdomIlkeston Total Blackout
United KingdomSwadlincote Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

  • MaxloweLtd Diane Lowe (@MaxloweLtd) reported from Quorn, England

    @bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • bloody56 John Blood (@bloody56) reported from Clifton, England

    @bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • Atheist_Tomdog Thomas (@Atheist_Tomdog) reported from Moira, England

    @Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

  • bloody56 John Blood (@bloody56) reported from Clifton, England

    @bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • L14OLA Lia Roguszka (@L14OLA) reported from Chellaston, England

    @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

  • KavitaOHara Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • SamArmstead Barraboy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺 (@SamArmstead) reported from Quorn, England

    @McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom

  • Atheist_Tomdog Thomas (@Atheist_Tomdog) reported from Moira, England

    Worse case scenario.....if @LeicesterTigers ARE kicked out of the league I can at least cancel my @btsport subscription and save a bit of cash! Every cloud..and all that!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • leehayward1970 LEE HAYWARD (@leehayward1970) reported

    @SeniorsDarts @btsport Can you please sort the audio out. It’s bloody awful.

  • CatchCarter_Now Carter (@CatchCarter_Now) reported

    @bt_uk This is such a fun Friday. Connection keeps dropping, completely disconnecting me therefore crashing my laptop. Also so slow when using it. To make things worse the only advice given is for me to purchase a plan that is DOUBLE what I am paying.

  • nickjby Nick Buckley (@nickjby) reported

    @bt_uk My iPhone can’t find a network using 3G either. This is crap. BT should be honest & make it clear you can’t Roam in Portugal & maybe other major European countries.

  • aaronmjenks aaron (@aaronmjenks) reported

    It’s disgusting how @bt_uk and @OpenreachHelp treat people I’ve waited over 3 months to have a line fitted to my house took the day off work today to have it fitted and they don’t turn up and don’t even tell you there not coming.

  • thisisjessdx 𝐉𝐞𝐬𝐬𝐢𝐜𝐚 𝐃 ✨ (@thisisjessdx) reported

    Not @bt_uk charging me triple the amount for years, crediting my account after I complain about it then having the audacity to tell me I owe them money. My internet is still absolutely dogshit btw, even after I upgraded and had an engineer come to my house to fix it. Wankers

  • franbinns eleanor binns (@franbinns) reported

    Still no broadband or phone line, 20 days so far. Told 31st January, then 4th feb..now a further 6 days!..Come on @bt_uk let’s have some honesty. This is getting beyond a joke now. One of the biggest suppliers and unable to fix it..😡

  • dino868 🏴󠁧󠁢󠁥󠁮󠁧󠁿Bev🇮🇪 (@dino868) reported

    @bt_uk Be interested to know this : If customers didn't actually "ORDER" the service why has it been forced onto them without discussion/choice!? 🤔 BT email : "Update on your Digital Voice service - ORDER No. : ****". BT website : "... when you place your ORDER for Digital Voice."

  • rajgillwho Jed i Knight (@rajgillwho) reported

    @bt_uk Whats the best number and I can call on my break, that way I can hand my notice in. Unusually, instead of trying to retain my custom, they advised the date I have in February to cancel with @virginmedia

  • AtomicWadey Oli Wade (@AtomicWadey) reported from Kesgrave, England

    @CasualGamer82 @bt_uk That sucks, who were you with before?

  • youbigcat David Payne (@youbigcat) reported

    @Glennawhughes88 @TheAsset180 @btsport You horrible ****. Not watched BT but he was a hero on the modus.