BT (British Telecom)

BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Donington, Leicestershire, England 12/29/2025 06:40

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Donington, Leicestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Burton upon Trent, Nottingham, Loughborough, Derby, Ilkeston, Heanor, Swadlincote and Coalville.

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City Problem Type Report Time
United KingdomBurton upon Trent Total Blackout
United KingdomBurton upon Trent Internet
United KingdomNottingham Internet
United KingdomLoughborough Wi-fi
United KingdomDerby Internet
United KingdomIlkeston Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

  • MichalNarel Michał Narel (@MichalNarel) reported from Castle Donington, England

    @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • j_lishman jamie lishman (@j_lishman) reported from Woodhouse, England

    @bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!

  • carpediememmie Emmie (@carpediememmie) reported from Hathern, England

    @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • KavitaOHara Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • j_lishman jamie lishman (@j_lishman) reported from Woodhouse, England

    @bt_uk so my services were supposed to be connected to my new property on the 1st July and since then I’ve been massively let down, need my services as I live alone and am disabled, back end team and case manager assure me would be on by today at the latest....cont

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • muggins_77 David 🇺🇦 (@muggins_77) reported

    Credit where its due @bt_uk @BTCare had some new kit installed today. The engineer, was superb. Top service. Apologies, I didn't get his name, but he was super friendly and helpful.

  • AngelaLister15 angelalister (@AngelaLister15) reported

    @bt_uk is there an outage problem in the North East?

  • RyRyparry94 Ryan (@RyRyparry94) reported

    @bt_uk have you got 1GBps internet yet? As an existing customer and an avid gamer I’d very much like to go from 100mbps to 1GBps 🤙🏽

  • PHGraps Planet Head (@PHGraps) reported

    @bt_uk any news on the outage in the Bromley and Croydon Area?

  • ADWx Annalise (@ADWx) reported

    I have been a @bt_uk customer for 9 years. I called up in 2021 as I was paying £55 for broadband alone. I questioned why as I’ve never had a tv box that I could record tv on. The advisor laughed and said we don’t even produce the box that you have anymore.

  • ADWx Annalise (@ADWx) reported

    So he goes on @bt_uk well we can ‘upgrade you’ but that will be extra as you know your in contract, with a box that went out of date 5 years ago. (When this is standard ******* product given to every NEW customer for a cheaper price). Yet I had to ‘upgrade to it’

  • IronGamerTweets Charlie Knill (@IronGamerTweets) reported

    @bt_uk Update: Confirmed fault (again) in the area and not due to be (hopefully) resolved until 8th! 🤞they actually fix it this time rather than something intermittent that only lasts 1 day before going down again 😡

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported

    @btsport can you explain adverts on a #wwe ppv please? Sky sports never used to have adverts #WWECastle

  • joko81 Joanne Lennon 💙 (@joko81) reported

    @bt_uk Been without services since 13th august still no fix date received beyond a joke now I am cancelling direct debit and will not pay

  • Richie_Sombrero Richie Sombrero🌵 (@Richie_Sombrero) reported

    Hey @btsport what is this fake **** on tv? I thought the football was on. Is this meant to be greco-roman wrestling? You can see they aren't even touching each other! This is a disgrace. #WWEClash