BT (British Telecom) outages and service status in Castle Donington, England

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castle Donington, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Derby, Ashby de la Zouch, Ilkeston, and Loughborough.

City	Problem Type	Report Time
Nottingham	Internet	1 day ago
Derby	Internet	2 days ago
Derby	Internet	3 days ago
Derby	Phone	4 days ago
Ashby de la Zouch	Wi-fi	4 days ago
Ilkeston	Phone	25 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 17 seconds ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  Jane Bell (@eBayAnorak) reported 6 minutes ago from Swadlincote, England

  . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

• 
  scottbcomedyuk (@scottbcomedyuk) reported 7 minutes ago from Beeston, England

  @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 9 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  Steven Alan Wilson (@d79design) reported 10 minutes ago from Kilburn, England

  Hey @BTCare our router keeps dropping connection. Can you help?

• 
  Ash Stanley (@Ashur_Stanley) reported 19 minutes ago from Sandiacre, England

  @bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom

• 
  Lindsey (@ljt_letstalk) reported 20 minutes ago from Ilkeston, England

  @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

• 
  Alison Joyce (@AJDressageDiva) reported 20 minutes ago from Swadlincote, England

  @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

• 
  Diane Lowe (@MaxloweLtd) reported 24 minutes ago from Quorn, England

  @bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!

• 
  Barraboy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺 (@SamArmstead) reported 28 minutes ago from Quorn, England

  @McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯

• 
  jamie lishman (@j_lishman) reported 30 minutes ago from Woodhouse, England

  @bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!

• 
  Gregory Turner (@Turner15Gregory) reported 34 minutes ago from Ibstock, England

  @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

• 
  Darren (@DistantEcho67) reported 35 minutes ago from West Bridgford, England

  Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

• 
  Fiona Collins (@FionafromYorks) reported 35 minutes ago from Beeston, England

  @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

• 
  scottbcomedyuk (@scottbcomedyuk) reported 38 minutes ago from Beeston, England

  @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

• 
  Lia Roguszka (@L14OLA) reported 39 minutes ago from Chellaston, England

  @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

• 
  Michał Narel (@MichalNarel) reported 46 minutes ago from Castle Donington, England

  @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

• 
  Thomas (@Atheist_Tomdog) reported 48 minutes ago from Moira, England

  @Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?

• 
  Richard Cusack (@RichardCusackBM) reported 52 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

• 
  My Name is Beth Anne (@Bethannestagram) reported 52 minutes ago from Swadlincote, England

  Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rich Harris (@RichCmiHarris) reported 10 minutes ago

  @btbusinesscare is your website down? I cannot access invoices.

• 
  chris curtis (@krustykriss) reported 13 minutes ago

  @bt_uk my phone line to my house from the telegraph pole has been damaged and is hanging down really low to the ground can you send an engineer to reattach it asap

• 
  AM (@itsmeitsmeandy) reported 16 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

• 
  Phil Robinson (@phillyboy1962) reported 17 minutes ago

  @BTCare We are on holiday in Switzerland unable to neither make nor receive any mobile calls. BT is our mobile provider. We urgently need to phone insurance provider for healthcare. Please can you help? We cannot make any calls to the UK

• 
  Steve Thatcher (@stevethatch77) reported 18 minutes ago

  @bt_uk Thanks for the advice but I am not wasting more time, trying to get hold of you. Part of my complaint is the amount of time wasted trying to sort your error out. The onus is on you to show some customer service and have the decency to contact me following my complaint.

• 
  Josh (@Jsm0445) reported 20 minutes ago

  @bt_uk i had my bt email account hacked after putting my login details into a spurious email. I regained access to my email by changing the password but I don’t seem to receive emails and emails that say they have been sent don’t get received. How can I rectify this?

• 
  Victor Olliver (@VictorOlliver) reported 23 minutes ago

  Internet outage reported @btbusinesscare @EE on England south coast.

• 
  Paul Dilger (@paulidilge) reported 23 minutes ago

  @bt_uk Accessed from another browser, 'something went wrong'. Site simply doesn't work and is not fit for purpose #useless

• 
  Francesca Plimmer (@FranPlimmer) reported 25 minutes ago

  @btbusinesscare please push for @WeAreOpenreach to fix the lines. There are only 4 houses down. They are saying 15. The telegraph pole is ***** and intact. It just requires a fibre engineer. I believe we have been lied to on several occasions. This is having a detrimental impact.

• 
  Euan (@euanwab) reported 26 minutes ago

  @asha_shar Any way to have wi-fi 5ghz as default or option? Xbox is one of the only devices that defaults to 2.4ghz with no way to get 5ghz unless you disable 2.4ghz on the broadband entirely. Some providers like @bt_uk don’t allow for that or splitting the network on their routers. Help!