BT (British Telecom)

BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Donington, Leicestershire, England 02/02/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Donington, Leicestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Derby, Ilkeston, Coalville, Loughborough, Swadlincote, Burton upon Trent and Heanor.

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City Problem Type Report Time
United KingdomNottingham Internet
United KingdomDerby Total Blackout
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomCoalville Internet
United KingdomNottingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

  • L14OLA Lia Roguszka (@L14OLA) reported from Chellaston, England

    @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

  • bloody56 John Blood (@bloody56) reported from Clifton, England

    @bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • MaxloweLtd Diane Lowe (@MaxloweLtd) reported from Quorn, England

    @bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!

  • bloody56 John Blood (@bloody56) reported from Clifton, England

    @bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • Atheist_Tomdog Thomas (@Atheist_Tomdog) reported from Moira, England

    Worse case scenario.....if @LeicesterTigers ARE kicked out of the league I can at least cancel my @btsport subscription and save a bit of cash! Every cloud..and all that!

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • KavitaOHara Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • Atheist_Tomdog Thomas (@Atheist_Tomdog) reported from Moira, England

    @Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ultragold_ Marisa Lee (@ultragold_) reported

    @simonebowen @bt_uk Hey Simone, E2 here too. I complained several times over livechat and was credited £20 on the first day, and today was told I would be credited £8 per day for the lack of service. We've also got a hybrid connect on the way, is it going to be rubbish? 😫

  • mikee_tom individualusername (@mikee_tom) reported

    @bt_uk No just been told not coming today been on hold now for 20 mins service is terrible so that's 5 mornings I've waited in not good enough

  • mikee_tom individualusername (@mikee_tom) reported

    @bt_uk 2 weeks in new house 4 faults 4 engineer's still no internet new one booked for today 8 til 12 still not here!!!!! wtf is going on?

  • ShaAdOw3 Sha Ad Ow (@ShaAdOw3) reported

    @bt_uk I am not interested in black or white if they are playing poor football they deserve criticism Rashford was poor at best,Saka played well but took a poor penalty?

  • simonebowen Simone Bowen (@simonebowen) reported

    @ultragold_ @bt_uk After complaining so much by luck it seems the signal on my EE hub seems stable this morning & I can work at normal speed. But not been informed about compensation yet

  • g1ennyboy Glenn Whyte (@g1ennyboy) reported

    @bt_uk I believe I have used up my free discs, had an extension built but just require one more disc just to boost the signal in my man cave which will rely solely on streaming.. what options do I have. I was also looking to upgrade our broadband to Halo 3+ if that helps??

  • Northcoastpaul Paul (@Northcoastpaul) reported

    @MarcAllera @EE @bt_uk As someone who gets zero signal at his house nevermind 3G. This worries me

  • Onel28494704 Onel (@Onel28494704) reported

    @D2X_DT2 @EmmaLladro The problem is that the moonboyz have been saying hodl. People who bought at 60k BTCare better off selling at a loss at 40k. There was an opportunity. Buy back again at 20k. 1BTC = 60k usd. They sold at loss &got 40k. Now they can buy 2BTC with the 40k usd they got.This is an ex

  • CornishTime Choughed-to-bits **Brexit Done** (@CornishTime) reported

    @btbusinesscare It might help if you employed engineers who know what they are doing. My broadband was set up aug last year after about four months of trying. My hub light was purple from the start, engineer told me that was perfectly fine. 1/

  • Sammi30424770 Sammi 💙3.5%#FBPE⭐ (@Sammi30424770) reported

    @Delz4u2nv @LFCRedRobbo @bt_uk Yes you are absolutely right. I was talking about the extra pressures that POC feel if they fail. POC know they have to be twice as good ad their white counterparts. But I do agree with you.