BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ilkeston, Derby, Loughborough, Burton upon Trent and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Ilkeston |
Total Blackout | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Jane Bell
(@eBayAnorak) reported
from
Swadlincote, England
. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
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My Name is Beth Anne
(@Bethannestagram) reported
from
Swadlincote, England
Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Lia Roguszka
(@L14OLA) reported
from
Chellaston, England
@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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Diane Lowe
(@MaxloweLtd) reported
from
Quorn, England
@bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!
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Alison Joyce
(@AJDressageDiva) reported
from
Swadlincote, England
@AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Meehan
(@ThisIsMeehan) reported
@mike_rigg @virginmedia Just leave virgin mike. My broadband has been down for 3 weeks and nobody at virgin cares. I’ve had exactly the same experience. If you call @bt_uk they’ll pay your Virgin cancellation fee.
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Ellie King
(@tangyandfresh) reported
@bt_uk been waiting in all morning but no show from engineer, internet speeds below 8mbps and constant dropping out for months, really poor show and no way to speak to anyone to chase up the fault, definitely want a refund for the service I'm not getting!
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Billi Bliss
(@missbliss_x) reported
@bt_uk Hiya yes still constantly having problems but my partner doesn't know his account number 🙈😒
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Ben Arnott
(@GrootForever) reported
@bt_uk We had our FTTP installed last week however we are still yet to receive a signal. We haven't heard anything from you about this being sorted? So what's happening??
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Ben Arnott
(@GrootForever) reported
@bt_uk I was never able to get through to them as when I entered our phone number nothing happened.
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marcus
(@marcusmark2019) reported
@bt_uk cant believe not only is my fibre service crap... iv checked..and ya still not got 5g in bognor regis.... literally the masts are on fitzlette flats roof.... its disgusting how bognor regis is left in the dark...but yet all operators still have the cheek to advertise 5g
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Tom Meehan
(@ThisIsMeehan) reported
@KevinLe80186509 @virginmedia Mine has been down for 3 weeks, abandon all hope Kevin. I called @bt_uk earlier. They pay Virgins cancellation fee if you sign with them.
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Mat C
(@rubikspixel) reported
@bt_uk I have no mobile signal, and I was just wondering if you might have any issues with broadband too as I’m working remotely
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LexiJTegan
(@LexiJTegan) reported
@bt_uk And guess what.. it’s now 3pm and no call back.. you guys are the worst..
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Sophie Green
(@Lafashionfolie) reported
@bt_uk I’m so dissapointed in BT. No internet since last Weds 14th July. The first engineer was booked for Friday 16th & never came. Rebooked for this morning and again no one arrived. Rebooked for tomorrow but I have no confidence anyone will come. Please can someone help me?