BT (British Telecom) outages and service status in Castle Donington, England

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castle Donington, England

The most recent BT (British Telecom) outage reports came from the following cities: Derby, Nottingham, Ilkeston, and Coalville.

City	Problem Type	Report Time
Derby	Internet	5 days ago
Nottingham	Internet	6 days ago
Derby	Internet	6 days ago
Derby	Internet	7 days ago
Derby	Internet	8 days ago
Ilkeston	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  Diane Lowe (@MaxloweLtd) reported 2 minutes ago from Quorn, England

  @bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!

• 
  Steven Alan Wilson (@d79design) reported 5 minutes ago from Kilburn, England

  Hey @BTCare our router keeps dropping connection. Can you help?

• 
  Lindsey (@ljt_letstalk) reported 5 minutes ago from Ilkeston, England

  @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

• 
  John Blood (@bloody56) reported 8 minutes ago from Clifton, England

  @bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507

• 
  jamie lishman (@j_lishman) reported 9 minutes ago from Woodhouse, England

  @bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!

• 
  Fiona Collins (@FionafromYorks) reported 13 minutes ago from Beeston, England

  @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

• 
  Darren (@DistantEcho67) reported 13 minutes ago from West Bridgford, England

  Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 15 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  Gregory Turner (@Turner15Gregory) reported 25 minutes ago from Ibstock, England

  @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

• 
  Emmie (@carpediememmie) reported 30 minutes ago from Hathern, England

  @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

• 
  John Blood (@bloody56) reported 34 minutes ago from Clifton, England

  @bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.

• 
  Lindsey (@ljt_letstalk) reported 35 minutes ago from Ilkeston, England

  @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

• 
  scottbcomedyuk (@scottbcomedyuk) reported 39 minutes ago from Beeston, England

  @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

• 
  Ash Stanley (@Ashur_Stanley) reported 40 minutes ago from Sandiacre, England

  @bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom

• 
  OfficeTeam John (@zf0745johnnyh) reported 43 minutes ago from Kimberley, England

  Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

• 
  Michał Narel (@MichalNarel) reported 45 minutes ago from Castle Donington, England

  @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

• 
  Richard Cusack (@RichardCusackBM) reported 46 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

• 
  Lia Roguszka (@L14OLA) reported 47 minutes ago from Chellaston, England

  @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

• 
  Thomas (@Atheist_Tomdog) reported 51 minutes ago from Moira, England

  Worse case scenario.....if @LeicesterTigers ARE kicked out of the league I can at least cancel my @btsport subscription and save a bit of cash! Every cloud..and all that!

• 
  My Name is Beth Anne (@Bethannestagram) reported 59 minutes ago from Swadlincote, England

  Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karla (@SaffyBun) reported 2 minutes ago

  @bt_uk Hello, I can only find phone numbers to contact customer services. I cannot call, I need written communication. How can I contact someone in writing about TV? It's ridiculous how difficult it's become to manage my account online now.

• 
  Lou Skunt (@Bubbler_Ranx) reported 2 minutes ago

  @bt_uk I've been on the fuckarse internet for 30 bludclart years. I don't need my ******* hand held. This **** is not important.

• 
  Justine (@bean0509) reported 3 minutes ago

  Customer service really is everything. @bt_uk has the best customer service in the country in my opinion and I’ve spoken to a lot of companies. I’d rather have someone helpful to talk to than have 42 extra club card points a month.

• 
  namecantbebrank (@alreetson) reported 4 minutes ago

  @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.

• 
  gusto beats (@gusto_beats) reported 4 minutes ago

  FFS 😡😡😡😡 I’m 6 foot 6 FOOT away from my disc thing and sitting in my garden and my #btwifi is dropping out on my phone!!!! @virginmedia PLEASE put your internet down my road. @bt_uk you suck

• 
  Sem Essessi (@SemiEssessi) reported 4 minutes ago

  @bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.

• 
  LEILA (@leeelor) reported 5 minutes ago

  @bt_uk hey, I’m having trouble finding my active account with you. When I log in with the email it always logs into an inactive account. Can’t find bills info etc etc. All info is my closed account before rejoining you. Can you help? Thanks.

• 
  Davie B (@Broon374) reported 6 minutes ago

  @tpea101 @bt_uk I’m with Sky. Been with them for a number of years now and never had an issue 🤞

• 
  Sem Essessi (@SemiEssessi) reported 8 minutes ago

  @bt_uk your CEO is a ******. he should be checking that customer service works at least once a week himself personally to stay on top of it. its easily fixed. he needs firing asap. gross negligence and probably misconduct for leading it here

• 
  💙Climatecrisisbeliever🐴🦄❤️ 🔸🌎🔥 (@buzyizzy21) reported 11 minutes ago

  @bt_uk I’ve now been without broadband for 23 days, thanks to your incompetence. I’ve had phone call after call assuring me you’ll fix it, texts and emails to say I’m live, yet NOTHING! Sort it out! This is down to YOU! Useless company. 🤬