BT (British Telecom) outages and service status in Castle Donington, England

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castle Donington, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ilkeston, Coalville, and Derby.

City	Problem Type	Report Time
Nottingham	Internet	14 hours ago
Nottingham	Phone	6 days ago
Ilkeston	Internet	7 days ago
Nottingham	E-mail	9 days ago
Nottingham	Internet	11 days ago
Nottingham	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  Emmie (@carpediememmie) reported 1 minute ago from Hathern, England

  @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

• 
  Barraboy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺 (@SamArmstead) reported 2 minutes ago from Quorn, England

  @McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯

• 
  jamie lishman (@j_lishman) reported 6 minutes ago from Woodhouse, England

  @bt_uk so my services were supposed to be connected to my new property on the 1st July and since then I’ve been massively let down, need my services as I live alone and am disabled, back end team and case manager assure me would be on by today at the latest....cont

• 
  Jane Bell (@eBayAnorak) reported 7 minutes ago from Swadlincote, England

  . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

• 
  Ash Stanley (@Ashur_Stanley) reported 9 minutes ago from Sandiacre, England

  @bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom

• 
  Thomas (@Atheist_Tomdog) reported 10 minutes ago from Moira, England

  @Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?

• 
  Lindsey (@ljt_letstalk) reported 12 minutes ago from Ilkeston, England

  @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

• 
  scottbcomedyuk (@scottbcomedyuk) reported 13 minutes ago from Beeston, England

  @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

• 
  Gregory Turner (@Turner15Gregory) reported 15 minutes ago from Ibstock, England

  @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

• 
  Lindsey (@ljt_letstalk) reported 15 minutes ago from Ilkeston, England

  @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

• 
  Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported 19 minutes ago from Beeston, England

  @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

• 
  John Blood (@bloody56) reported 26 minutes ago from Clifton, England

  @bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507

• 
  Ash Stanley (@Ashur_Stanley) reported 26 minutes ago from Sandiacre, England

  @bt_uk No luck it’s still slow, rebooted but nothing

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 29 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 31 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  Fiona Collins (@FionafromYorks) reported 33 minutes ago from Beeston, England

  @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

• 
  Lia Roguszka (@L14OLA) reported 37 minutes ago from Chellaston, England

  @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

• 
  Steven Alan Wilson (@d79design) reported 45 minutes ago from Kilburn, England

  Hey @BTCare our router keeps dropping connection. Can you help?

• 
  jamie lishman (@j_lishman) reported 51 minutes ago from Woodhouse, England

  @bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!

• 
  OfficeTeam John (@zf0745johnnyh) reported 53 minutes ago from Kimberley, England

  Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Hill (@dochill82) reported 4 minutes ago

  So tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?

• 
  Dave R (@daveRessex) reported 10 minutes ago

  @bt_uk I see other people are having problems logging into BT email. The status is "We’ll be right back. Sorry, but we’re doing some maintenance on the site at the moment. It should be back...in a short while." How can you be doing "maintenance" in the middle of a working day?

• 
  Darren Smith (@Smicer999) reported 10 minutes ago

  @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

• 
  Billy Kelly (@billykellyWWK) reported 11 minutes ago

  @HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒

• 
  John Davis (@chartjohn30) reported 11 minutes ago

  @bt_uk As a Broadband customer of 16 yrs I have been very pleased to access inclusive hotspots when other services are not available. Yesterday I tried to use one. Put in user and passw, fine, but... (1/4)

• 
  Barbara Starkey (@brassbubs) reported 13 minutes ago

  @bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace

• 
  grace hooper (@messalinahooper) reported 15 minutes ago

  @bt_uk 2 weeks in with just 2 nights tv. Using HELP every night. Your help desk said its my TV. Nonsense

• 
  James Morris (@Jimmymo79) reported 16 minutes ago

  @bt_uk my mother in law is ridiculously overpaying for her home phone and broadband, your idea of rewarding loyalty was getting it down to £90! Still more than it shows on the website for an existing customer but the person I spoke to is no not calling back or replying to emails

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 17 minutes ago

  @IQuitMuskspace @bt_uk I dont know why @Ofcom allow them to repeatedly get away with such bad service. I hope you get sorted soon.

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 17 minutes ago

  @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable