BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Castle Donington, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Derby, Ashby de la Zouch, and Loughborough.

City	Problem Type	Report Time
Ilkeston	Phone	6 days ago
Nottingham	Internet	8 days ago
Nottingham	Wi-fi	9 days ago
Nottingham	Internet	9 days ago
Nottingham	Wi-fi	13 days ago
Ilkeston	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  scottbcomedyuk (@scottbcomedyuk) reported 3 minutes ago from Beeston, England

  @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

• 
  Emmie (@carpediememmie) reported 7 minutes ago from Hathern, England

  @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

• 
  Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported 8 minutes ago from Beeston, England

  @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

• 
  Michał Narel (@MichalNarel) reported 13 minutes ago from Castle Donington, England

  @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

• 
  Fiona Collins (@FionafromYorks) reported 18 minutes ago from Beeston, England

  @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

• 
  jamie lishman (@j_lishman) reported 21 minutes ago from Woodhouse, England

  @bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 22 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  Lindsey (@ljt_letstalk) reported 24 minutes ago from Ilkeston, England

  @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 27 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  Ash Stanley (@Ashur_Stanley) reported 29 minutes ago from Sandiacre, England

  @bt_uk No luck it’s still slow, rebooted but nothing

• 
  Darren (@DistantEcho67) reported 32 minutes ago from West Bridgford, England

  Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

• 
  scottbcomedyuk (@scottbcomedyuk) reported 38 minutes ago from Beeston, England

  @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

• 
  Alison Joyce (@AJDressageDiva) reported 45 minutes ago from Swadlincote, England

  @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

• 
  Jane Bell (@eBayAnorak) reported 47 minutes ago from Swadlincote, England

  . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

• 
  OfficeTeam John (@zf0745johnnyh) reported 50 minutes ago from Kimberley, England

  Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

• 
  Richard Cusack (@RichardCusackBM) reported 53 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

• 
  Lindsey (@ljt_letstalk) reported 53 minutes ago from Ilkeston, England

  @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

• 
  My Name is Beth Anne (@Bethannestagram) reported 58 minutes ago from Swadlincote, England

  Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

• 
  jamie lishman (@j_lishman) reported 58 minutes ago from Woodhouse, England

  @bt_uk so my services were supposed to be connected to my new property on the 1st July and since then I’ve been massively let down, need my services as I live alone and am disabled, back end team and case manager assure me would be on by today at the latest....cont

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jrachw (@am_on_the_fence) reported 2 minutes ago

  @leahkelseyyy @bt_uk Your service status is nowshowing 31 December for a fix.

• 
  Liz Jarvis (@LizJarvisUK) reported 3 minutes ago

  @bt_uk Hi no broadband here this morning, diagnostics said there is an “incident in the local area” and won’t be fixed until tomorrow night. More information would be helpful.

• 
  SAM DOWNIE ♿️ 🎥 (@samdownie) reported 6 minutes ago

  @bt_uk We shall see if Friday brings any delivery of bt router and phones for fiber. If not then it’s now been no connection since Friday 1st December, including no emergency 🚨 connection because of disabilities . I can’t wait to spell out the laws been breached by #BT

• 
  Sam Edwards (@samedwardsmusic) reported 15 minutes ago

  @bt_uk hello, your BtWIFI service is completely unusable and probably the shittest thing anyone could spend money on, why have a product out for people to use that doesnt work? Dog level hotspot

• 
  Jenni Sullivan (@CWPJenniS) reported 16 minutes ago

  @bt_uk STILL no Open Reach engineer, still no broadband service/TV. What is the point if you just keep putting off an update, was 1st Dec, then 13th, now 23rd. So no service for Christmas despite order being placed on 22ND OCTOBER. ******* ridiculous.

• 
  TwEeTs (@TwEeTs_TTV) reported 16 minutes ago

  @bt_uk BT IS WORST SERVICE ever horrible connections a friend off mine switched to BT and now he regrets it so badly most days it kicks him off line

• 
  Clare Wilkins (@ClareMWilkins) reported 17 minutes ago

  Day 31 of no service Update promised yesterday not forthcoming from either @bt_uk or @OpenreachHelp Complaint ref VOL013-729279925497 I need an expected date of reconnection to decide whether to take my business elsewhere #Communicationsombudsman

• 
  Scott Town (@SmanUK) reported 18 minutes ago

  @bt_uk Yes you can still help me, I have check that link and there is nothing about an engineer/specialist coming out. This is the 4th week now and nothing, when will we be getting an engineer/specialist to connect the line up....

• 
  SiBurman (@symbosimbo) reported 18 minutes ago

  @bt_uk Yes please, improve my broadband signal and sort out my live TV please, it never works. Appalling service. Looking forward to seeing the eng tomorrow

• 
  Mark Stan (@markstan38) reported 19 minutes ago

  @bt_uk Is it acceptable in the 21st century that you can’t get broadband, I moved house 200yards down the road and nearly 3 month later you still can’t get me activated??