BT (British Telecom) outages and service status in Castle Donington, England

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castle Donington, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Derby, Ashby de la Zouch, Ilkeston, and Loughborough.

City	Problem Type	Report Time
Nottingham	Internet	9 hours ago
Derby	Internet	23 hours ago
Derby	Internet	2 days ago
Derby	Phone	4 days ago
Ashby de la Zouch	Wi-fi	4 days ago
Ilkeston	Phone	25 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  Barraboy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺 (@SamArmstead) reported 5 minutes ago from Quorn, England

  @McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯

• 
  Emmie (@carpediememmie) reported 11 minutes ago from Hathern, England

  @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

• 
  Lia Roguszka (@L14OLA) reported 15 minutes ago from Chellaston, England

  @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

• 
  Thomas (@Atheist_Tomdog) reported 19 minutes ago from Moira, England

  Worse case scenario.....if @LeicesterTigers ARE kicked out of the league I can at least cancel my @btsport subscription and save a bit of cash! Every cloud..and all that!

• 
  John Blood (@bloody56) reported 20 minutes ago from Clifton, England

  @bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.

• 
  John Blood (@bloody56) reported 24 minutes ago from Clifton, England

  @bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 25 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  scottbcomedyuk (@scottbcomedyuk) reported 25 minutes ago from Beeston, England

  @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

• 
  Gregory Turner (@Turner15Gregory) reported 26 minutes ago from Ibstock, England

  @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

• 
  Ash Stanley (@Ashur_Stanley) reported 29 minutes ago from Sandiacre, England

  @bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom

• 
  Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported 31 minutes ago from Beeston, England

  @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

• 
  Jane Bell (@eBayAnorak) reported 31 minutes ago from Swadlincote, England

  . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

• 
  Michał Narel (@MichalNarel) reported 35 minutes ago from Castle Donington, England

  @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 35 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  jamie lishman (@j_lishman) reported 35 minutes ago from Woodhouse, England

  @bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!

• 
  Richard Cusack (@RichardCusackBM) reported 40 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

• 
  OfficeTeam John (@zf0745johnnyh) reported 47 minutes ago from Kimberley, England

  Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

• 
  Lindsey (@ljt_letstalk) reported 55 minutes ago from Ilkeston, England

  @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

• 
  Ash Stanley (@Ashur_Stanley) reported 56 minutes ago from Sandiacre, England

  @bt_uk No luck it’s still slow, rebooted but nothing

• 
  Steven Alan Wilson (@d79design) reported 57 minutes ago from Kilburn, England

  Hey @BTCare our router keeps dropping connection. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Asif Rana (@HounslowParking) reported 3 minutes ago

  @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

• 
  Nix's (@nickinoonoos) reported 6 minutes ago

  @bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64

• 
  Andy Packer (@Devondeac) reported 6 minutes ago

  @btbusinesscare I've been 'reaching out' to BT Business since 28th November (that's OVER FOUR Weeks) and I Still have no Internet. Customer Care has been non existent. I've been passed from dept to dept. Promises to call me back never happen. Star grading 2 out of 10 (and I'm feeling generous)

• 
  Philip Chalk (@PhilipChalk) reported 12 minutes ago

  @btbusinesscare Trying to help elderly neighbour who has fault with her business landline, after she had a new internal box and router fitted. Now no landline! Getting no joy from calling BT. She doesn’t have a mobile or email address and just getting automated responses. HELP!

• 
  🐕📚 (@jaye_lass) reported 13 minutes ago

  @bt_uk an engineer visited and said there were no issues in my property but confirmed external issues causing slow connection and frequent connection drops. Escalated to open reach. Heard nothing since and job says closed on MyBT. Will I be refunded for ongoing poor connection?

• 
  MiltonKeynesCAB (@MK_CAB) reported 16 minutes ago

  @btbusinesscare Thanks , but no one's been in touch - mind you , could be difficult on a phone system that's not working. Nevertheless , nothing received on e-mail either.

• 
  sarah louise muir (@sayra78) reported 20 minutes ago

  @btbusinesscare absolute shite!!! Been on the phone 3hrs noone can help me as YOU have made an error! Can't access the app because of your error, can't pass security because of your error!! Can't track down the new hub that was supposedly delivered 3wks ago!! Disgusting!!

• 
  Rory MacLeod (@OnThe4and) reported 20 minutes ago

  @btbusinesscare My phones are down again!

• 
  Ralph Hardwick (@HardwickRalph) reported 22 minutes ago

  @bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.

• 
  Diane Thomson (@DianeThomson13) reported 22 minutes ago

  @bt_uk Hi still waiting for compensation for fault that lasted from December till March this year.Have spoken so many times and had fault logged and complaint escalated however still no compensation but you are on the ball taking out new higher payment for April.