BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Derby, Swadlincote, Burton upon Trent and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Derby |
Internet | |
| Swadlincote |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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Diane Lowe
(@MaxloweLtd) reported
from
Quorn, England
@bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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Alison Joyce
(@AJDressageDiva) reported
from
Swadlincote, England
@AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....
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My Name is Beth Anne
(@Bethannestagram) reported
from
Swadlincote, England
Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Lia Roguszka
(@L14OLA) reported
from
Chellaston, England
@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Jane Bell
(@eBayAnorak) reported
from
Swadlincote, England
. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Murray
(@JackMur58861755) reported
@bt_uk I am not being rude! I was asking a legitimate question! ISP’s can throttle certain websites as you can see. Yes please run the checks
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Jack Murray
(@JackMur58861755) reported
@bt_uk why are you throttling YouTube?? I have just purchased bt fibre 900 and I am getting the top speeds but when I use YouTube it buffers and goes to a low resolution!!! You have to be throttling as when I switch to a VPN it works fine.
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S Bassi
(@arenatransport) reported
@btbusinesscare is BT Internet down. We have a problem with our sip lines again and noone is answering
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Mamby Baah
(@BaahMamby) reported
@bt_uk CAN I CAN CANCEL? WILL I BE COMPENSATED. BT IS TERRIBLE!!! HELP
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Anand
(@anand322) reported
@bt_uk Today marks 28 full days of no service on my account. I officially request cancellation. I will never buy a BT product again. I’m no longer interested in trying to resolve this error. Please cancel my contract and compensate me for my inconvenience
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deeserve
(@deeserve) reported
@iMiMiMx @BTBusiness @btbusinesscare Lots of other BTnet connections we monitor are OK.. including others in the Midlands. We’ve just lost two.. so I suspect there’s a router somewhere that’s having an issue… hopefully there’s a BTnet engineer getting alerts also!
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Deborah Finan
(@FinanDeborah) reported
@btbusinesscare Please let me know when it is fixed so I can sort my phone divert in the morning when I am back in the office at 5am. I need my phones 24 hours a day. 3 times in the last 10 days is bad.
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Ed S
(@iMiMiMx) reported
@deeserve @BTBusiness @btbusinesscare They've still not answered the phone yet, so something is definitely 'up' - routes through the BT network have been bouncing around a bit. All our ports are up, NTUs no alarms, just no traffic inbound to the port.
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Ed S
(@iMiMiMx) reported
@deeserve @BTBusiness @btbusinesscare Outage impacting around 4,000 circuits, their reference is IMT39120/23 - estimated fix time, about 03:30 ... ouch
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Daniel Leadley
(@danny331981) reported
@SkyFootball disappointed your not showing the Hamburg v St Pauli derby today! Not sure, why I’m paying a subscription when you never show any Bundesliga 2 games! At least @btsport did!