BT (British Telecom) outages and service status in Castle Donington, England

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castle Donington, England

The most recent BT (British Telecom) outage reports came from the following cities: Derby, Nottingham, Ilkeston, and Coalville.

City	Problem Type	Report Time
Derby	Internet	3 days ago
Nottingham	Internet	3 days ago
Derby	Internet	4 days ago
Derby	Internet	4 days ago
Derby	Internet	5 days ago
Ilkeston	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  Diane Lowe (@MaxloweLtd) reported 8 minutes ago from Quorn, England

  @bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 9 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  John Blood (@bloody56) reported 9 minutes ago from Clifton, England

  @bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.

• 
  Fiona Collins (@FionafromYorks) reported 10 minutes ago from Beeston, England

  @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

• 
  Gregory Turner (@Turner15Gregory) reported 11 minutes ago from Ibstock, England

  @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

• 
  Alison Joyce (@AJDressageDiva) reported 19 minutes ago from Swadlincote, England

  @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

• 
  Richard Cusack (@RichardCusackBM) reported 19 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

• 
  Michał Narel (@MichalNarel) reported 23 minutes ago from Castle Donington, England

  @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

• 
  scottbcomedyuk (@scottbcomedyuk) reported 25 minutes ago from Beeston, England

  @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

• 
  Lia Roguszka (@L14OLA) reported 26 minutes ago from Chellaston, England

  @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

• 
  jamie lishman (@j_lishman) reported 28 minutes ago from Woodhouse, England

  @bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!

• 
  John Blood (@bloody56) reported 28 minutes ago from Clifton, England

  @bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507

• 
  Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported 29 minutes ago from Beeston, England

  @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

• 
  Lindsey (@ljt_letstalk) reported 37 minutes ago from Ilkeston, England

  @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

• 
  OfficeTeam John (@zf0745johnnyh) reported 40 minutes ago from Kimberley, England

  Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

• 
  Thomas (@Atheist_Tomdog) reported 45 minutes ago from Moira, England

  Worse case scenario.....if @LeicesterTigers ARE kicked out of the league I can at least cancel my @btsport subscription and save a bit of cash! Every cloud..and all that!

• 
  Barraboy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺 (@SamArmstead) reported 45 minutes ago from Quorn, England

  @McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯

• 
  Ash Stanley (@Ashur_Stanley) reported 51 minutes ago from Sandiacre, England

  @bt_uk No luck it’s still slow, rebooted but nothing

• 
  Lindsey (@ljt_letstalk) reported 53 minutes ago from Ilkeston, England

  @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

• 
  Thomas (@Atheist_Tomdog) reported 56 minutes ago from Moira, England

  @Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rosemary Dunnill💙 (@RoseJean12) reported 7 minutes ago

  @ladylittler @bt_uk We had a longish power cut and lost Internet and landlines (bring back pre digital voice). Mobile on Tesco(O2), so non-existent 4g/5g signal. Would need to drive 5 miles to make a call, AND we live in a town! I fear getting older, with no car, in emergency

• 
  Martin (@WASNAPPER) reported 8 minutes ago

  @bt_uk At the third stroke I will have been sitting listening to your terrible music on hold for more time than is bearable. In the meantime my 85 year old mother is still without a useable landline, is 4 weeks acceptable to you?

• 
  TobyBailey - will follow back (@bailey_toby) reported 9 minutes ago

  @Steve__Paxton When I call my bank @firstdirect a person answers the phone. A person that wants to help me. They have a very swift verification process. And my calls usually take a maximum of 1-2 minutes. Love it. But then there are times I have to call @bt_uk …. Or Thames water. FML!!!

• 
  Nikki (@Nikki_Lou1922) reported 10 minutes ago

  @bt_uk We didn’t receive a bill! Direct debit was set up yet you never took any payments just discounted my services and added a late payment fee! Your error not mine! Yes it’s only £7.50 but it’s £7.50 that shouldn’t have been added to the bill!

• 
  Darren Whitehall (@darrenwhitehall) reported 14 minutes ago

  @bt_uk my mother phone line has a fault and it is not working I have brought new phones and this has not changed the issue. I need help as my mum has dementia.

• 
  UAVHive (@UAVHive) reported 19 minutes ago

  @NorthernPeasant @bt_uk Are you sure someone isn't applying for a service in your name, maybe even a mobile phone?

• 
  Kristen Covo (@kcovophoto) reported 20 minutes ago

  @bt_uk Your engineer came on Tuesday but couldn’t fix the problem as I needed a new router - which for some reason he didn’t have. A new one was ordered but now 2 days later no sign of it! What kind of service is that?

• 
  Steve Lees (@measlewolf) reported 23 minutes ago

  @bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.

• 
  David Keight (@dkeight) reported 23 minutes ago

  @bt_uk We are currently leaving BT business contract after being a customer for decades. The last straw was a botched order for fibre broadband ending with a case via Ofcom, and our move to another supplier. BT then closed our account and appear to have blocked our online a/c

• 
  GerryC🏇🏾 (@Epsom1780) reported 24 minutes ago

  @Daddymerlin @bt_uk @FLOWJamaica I’m so sorry! That’s horrible! Hope you’re not paying for anything