BT (British Telecom)

BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Donington, Leicestershire, England 04/01/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Castle Donington, Leicestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Burton upon Trent, Derby, Loughborough, Swadlincote and Coalville.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomBurton upon Trent Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • KavitaOHara Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • MichalNarel Michał Narel (@MichalNarel) reported from Castle Donington, England

    @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • j_lishman jamie lishman (@j_lishman) reported from Woodhouse, England

    @bt_uk so my services were supposed to be connected to my new property on the 1st July and since then I’ve been massively let down, need my services as I live alone and am disabled, back end team and case manager assure me would be on by today at the latest....cont

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • carpediememmie Emmie (@carpediememmie) reported from Hathern, England

    @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • j_lishman jamie lishman (@j_lishman) reported from Woodhouse, England

    @bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • harshdepiercer Harsh dePiercer (@harshdepiercer) reported

    @bt_uk you’re billing me before I’ve even got service from you!

  • bobolox Bobolox (@bobolox) reported

    @bt_uk any known issues in WS13 postcode. I am working from home and have no internet. Openreach are in the area

  • Darth_Bricey Tony Brice (@Darth_Bricey) reported

    @bt_uk Is there a reason my friend has two then? One main hub and one that goes in the back of his and is used to connect to open zone (I assume) if his home internet goes down. I was told that I had guaranteed internet if there ever was a problem and assumed that's how it works?!?!

  • acidmag_uk James Barker (@acidmag_uk) reported

    Trying to change phone from @bt_uk to @Plusnet. Plus Net say they can't takeover line due to incompatible "social telephony" & I must ask BT to remove it. BT deny it's a problem and say Plus Net can transfer. To and fro, to and fro. Neither will talk to each other. HELP.

  • Darth_Bricey Tony Brice (@Darth_Bricey) reported

    @bt_uk Afternoon BT. I'm reluctant to wait another 30 mins in call queue when I've just signed up for a costly sub with yourselves. Would you be able to advise me why I only received a wifi expander disc and not the secondary hub for the backup router on my Halo service?

  • takonaguy Lewis Warren (@takonaguy) reported

    @Tim_Oldland @bt_uk Absolute joke of a service, we moved house at the end of April, didn’t have wifi till the end of May, and have had our entire package double in price and been charged new customer activation bills etc because they can’t do a simple task correctly

  • GessDesigner Gess Puglielli (@GessDesigner) reported

    Trapped into a contract with actual criminals. That’s how I feel being a @bt_uk customer. 🤮

  • Anthonybrown83 Anthony Brown (@Anthonybrown83) reported

    @bt_uk is there a ongoing problem in the NE4 area? Last three days the internet has been stop start at best, usually no problems but long buffering and poor connectivity…done all the troubleshooting..thanks

  • PragmaticAlex Alex (@PragmaticAlex) reported

    Experiencing an utterly abysmal level of service from @bt_uk. A poor quality connection, dropping every few minutes, and taking a long time to reconnect. This is their _business_ product. We’re supposed to be getting FTTP on Friday… will that also be garbage?

  • musetta101 Emma Lou 🇺🇦💙💛 #IStandWithUkraine 🇺🇦 (@musetta101) reported

    @bt_uk I want to cancel my broadband contract. Two phone calls last month and the previous month, 30 mins each call. I've requested to switch to home essentials. Twice told it was done and each month still charged £42!! I'll go find a provider with better customer service!!! 😠😠😠