BT (British Telecom) outages and service status in Castle Donington, England

Problems in the last 24 hours in Castle Donington, England

BT (British Telecom) signals over the past 24 hours, with local activity from Castle Donington, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Castle Donington, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Coalville, Ilkeston, and Derby.

City	Problem Type	Report Time
Nottingham	Internet	3 days ago
Nottingham	Internet	4 days ago
Coalville	Internet	6 days ago
Coalville	Internet	6 days ago
Ilkeston	Internet	9 days ago
Ilkeston	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  Lindsey (@ljt_letstalk) reported 9 minutes ago from Ilkeston, England

  @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

• 
  Jane Bell (@eBayAnorak) reported 17 minutes ago from Swadlincote, England

  . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

• 
  Lindsey (@ljt_letstalk) reported 18 minutes ago from Ilkeston, England

  @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

• 
  Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported 21 minutes ago from Beeston, England

  @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

• 
  Emmie (@carpediememmie) reported 23 minutes ago from Hathern, England

  @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

• 
  Lia Roguszka (@L14OLA) reported 25 minutes ago from Chellaston, England

  @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

• 
  jamie lishman (@j_lishman) reported 27 minutes ago from Woodhouse, England

  @bt_uk so my services were supposed to be connected to my new property on the 1st July and since then I’ve been massively let down, need my services as I live alone and am disabled, back end team and case manager assure me would be on by today at the latest....cont

• 
  Ash Stanley (@Ashur_Stanley) reported 30 minutes ago from Sandiacre, England

  @bt_uk No luck it’s still slow, rebooted but nothing

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 32 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  Thomas (@Atheist_Tomdog) reported 33 minutes ago from Moira, England

  @Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?

• 
  John Blood (@bloody56) reported 33 minutes ago from Clifton, England

  @bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 42 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  Michał Narel (@MichalNarel) reported 44 minutes ago from Castle Donington, England

  @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

• 
  scottbcomedyuk (@scottbcomedyuk) reported 44 minutes ago from Beeston, England

  @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

• 
  Diane Lowe (@MaxloweLtd) reported 46 minutes ago from Quorn, England

  @bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!

• 
  Barraboy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺 (@SamArmstead) reported 51 minutes ago from Quorn, England

  @McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯

• 
  OfficeTeam John (@zf0745johnnyh) reported 51 minutes ago from Kimberley, England

  Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

• 
  John Blood (@bloody56) reported 52 minutes ago from Clifton, England

  @bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.

• 
  Ash Stanley (@Ashur_Stanley) reported 56 minutes ago from Sandiacre, England

  @bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom

• 
  Richard Cusack (@RichardCusackBM) reported 58 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Caffrey (@caffrey_simon) reported 2 minutes ago

  @WeAreOpenreach @bt_uk 3/ I say again there is an Openreach network fault on Portland but you are not listening. The quote from @Starlink is on its way!

• 
  Paul Cawood 🇺🇦 (@audlemagronpaul) reported 2 minutes ago

  @HefinR @BTCare They are competing with @BritishGas for levels of customer engagement. It’s a close race !

• 
  Simon Caffrey (@caffrey_simon) reported 3 minutes ago

  @WeAreOpenreach @bt_uk are useless, saying no network fault so sending me a new hub even though I explained multiple properties and service providers affected 1/

• 
  Ba$ho (@MonkeyRaincoat) reported 5 minutes ago

  Hi @bt_uk I am desperate to talk to a real person. I don't have a BT account. My 95-year old neighbour has lost her phone and broadband connection. She is largely deaf as well. I can't call from her phone as it is not working...1/2

• 
  Helen Wakelam (@HelenWakelam) reported 16 minutes ago

  @bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?

• 
  Changeling64 (@64outsider) reported 16 minutes ago

  @bt_uk Behind Brilliant things? How? When they upgrade system which results in vulnerable, elderly left at risk with a worse service than they had before! Seems #BT is profiting- w no free customer help number- hours spent trying to get someone to sort a problem that they caused.

• 
  SG (@ScouseSG) reported 17 minutes ago

  @Nunney2584 @bt_uk The absolute epitome of “that’s not my job and I can’t be arsed to actually help” response from BT there.

• 
  Steve 💙💚🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Superfx101) reported 22 minutes ago

  @bt_uk Hi, thanks for the quick reply. That's what I did but they were significantly higher than what a new customer is offered. Is my only option to get the best deal is to switch provider? If so, then unfortunately I will have to do that.

• 
  Ed Thomson (@ThomsonEdwint) reported 22 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk We are waiting for Open Reach contractors to repair road surfaces after installing 1 service to a neighbouring property 🙈

• 
  Patrick Neylan (@PatrickNeylan) reported 22 minutes ago

  @bt_uk I want to delete an account. Delete, erase, destroy. The account holder is dead. Your website doesn't help here. How do I do this?

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