BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Derby, Ilkeston, Coalville, Nottingham, Loughborough, Swadlincote, Burton upon Trent and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Total Blackout | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Coalville |
Internet | |
| Nottingham |
Internet | |
| Loughborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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Thomas
(@Atheist_Tomdog) reported
from
Moira, England
Worse case scenario.....if @LeicesterTigers ARE kicked out of the league I can at least cancel my @btsport subscription and save a bit of cash! Every cloud..and all that!
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Thomas
(@Atheist_Tomdog) reported
from
Moira, England
@Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?
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Barraboy 🏴🇬🇧🇪🇺
(@SamArmstead) reported
from
Quorn, England
@McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯
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Lia Roguszka
(@L14OLA) reported
from
Chellaston, England
@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
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Alison Joyce
(@AJDressageDiva) reported
from
Swadlincote, England
@AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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My Name is Beth Anne
(@Bethannestagram) reported
from
Swadlincote, England
Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
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Diane Lowe
(@MaxloweLtd) reported
from
Quorn, England
@bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
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Jane Bell
(@eBayAnorak) reported
from
Swadlincote, England
. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Goodhall (2M0SQL)
(@2m0sql) reported
from
Elgin, Scotland
Either my @bt_uk VDSL line has a fault or BT has issues in Elgin currently, lines refusing to sync and has been like this for the last hour.
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Pitlessie Village Inn
(@Pitlessie1) reported
from
Pitlessie, Scotland
@BTCare yet another serious problem with bt billing. An hour and twenty on the phone, transferred to the phillipines and told we were lying #unbelievable #shocking #dire
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Ijezie Emeka
(@ijezie_emeka) reported
from
Manchester, England
@England @bt_uk @JHenderson Damn! Shaw narrowly missed out
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PAUL
(@OLLIE530) reported
from
City of Kingston upon Hull, England
@markwools @btsport **** them. They get to watch 90% of the events at a reasonable time! I’d pay at 8pm. Charging the U.K. ppv is a joke.
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Litter Watch
(@Litterwatch1) reported
from
Birmingham, England
@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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Kurt ハイアム
(@KurtMCR) reported
from
Salford, England
The @btsport app had @WWE #RAW ready to stream early this morning. Down to 2hrs with the advert breaks taken out. Hardly seems worth recording and hitting fast forward when the app has it all done for me!
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Ronan Devitt 🔋☀️🌊☕️☕️💙💛
(@DJRonanDevitt) reported
from
Dún Laoghaire-Rathdown, Leinster
The comms mics sound terrible!! Very thinny @btsport #rylenugent @btsportrugby particularity Ryles #justsaying #leinster #ChampionsCup
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Andy Bayford
(@andydbayford) reported
from
Ipswich District, England
@bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!
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Andy Bayford
(@andydbayford) reported
from
Ipswich District, England
@bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...