Is BT (British Telecom) having an outage in Castle Donington, Leicestershire, England?

@BTCare I am already in a queue on my mobile, I think it’s time to move to @SkyUK... been a loyal customer for years but the simple customer retaintion from yourself is terrible.

@BTCare Nope no issues, my line is is plugged in to the main socket and my phone can make and receive calls. I would normally call your contact centre but the absolute shocking customer service I have had in the past, I would rather not.

@BTCare am I meant to believe that it’s a conisedence that I rang up to complain about the price of broadband and now it doesn’t freaking work? Been out for a hour?!? Absolutely terrible. Someone needs to call me back right now!!

@BTCare you are the worst company I have ever had the displeasure of encountering

@BTCare hey. I was trying to pay my bill last night and the payment kept declining. Rung my bank and the problem is your end. Any help.

@btbusinesscare My customer’s bt.connect email suddenly arriving as unknown in my inbox? Customer also receiving a read receipt without me opening email. Any idea why and what to do? It’s happening to other email addresses too.

@btsport Can’t watch the Indycar because you provide a shit service that repeatedly logs me out and decides that it doesn’t like my password anymore every couple of months

Tony Martial came from France French press said he had no chance 50 million down the drain Tony Martial scores again 🎶🎶🎶💕💕💕 @ManUtd @AnthonyMartial @btsport @SkySportsPL

@BTCare As I said, I intend to. But given what I have been learning about BT in recent days with the help of certain legal smresources, I think it is very much in the public interest to ensure other potential victims of BT’s abuse should get to hear about my experiences.

@BTCare It's still off. Can't watch any of those extra channels I signed up for. Ah well. let's hope this 4th engineer can fix it.

@BTCare Hi. Still not working in Belguim.

@virginmedia No never before asked, I assume it because I recorded it at 04.30 It was on @btsport as always.

@ultimaterugby May start watching Netball. Ref has ruined the game. A real home ref. As for @BrianODriscoll I have never heard such a biased commentator. @btsport

@BTCare Third panic attack this week caused by BT’s choice to continue to be ignorant, ableist and inappropriate by the way. So thank you very very much for ruining my weekend for a second week on trot. Mine is a difficult enough life, without dealing with a constant stream of BT’s shit.

@BTCare Your customer service is appalling

@BTCare We have no landline and no internet and you can't even be bothered to help us out by calling us

@BTCare She has treated me with nothing but cynicism and contempt, and is breaking the law by refusing to discuss the discrimination issue. I’m disgusted. This feels deliberate; like BT are trying to force me to drop the issue by being vile and unprofessional to me. Unacceptable.