BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Castle Donington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Castle Donington, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Derby, Ashby de la Zouch, and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 7 days ago |
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Internet | 10 days ago |
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Wi-fi | 10 days ago |
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Internet | 11 days ago |
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Wi-fi | 14 days ago |
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Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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OfficeTeam John (@zf0745johnnyh) reported from Kimberley, EnglandAnyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Alison Joyce (@AJDressageDiva) reported from Swadlincote, England@AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....
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scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, EnglandEvery single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
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Steven Alan Wilson (@d79design) reported from Kilburn, EnglandHey @BTCare our router keeps dropping connection. Can you help?
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scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
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Diane Lowe (@MaxloweLtd) reported from Quorn, England@bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Lia Roguszka (@L14OLA) reported from Chellaston, England@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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Jane Bell (@eBayAnorak) reported from Swadlincote, England. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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John Blood (@bloody56) reported from Clifton, England@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England@bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Thomas (@Atheist_Tomdog) reported from Moira, EnglandWorse case scenario.....if @LeicesterTigers ARE kicked out of the league I can at least cancel my @btsport subscription and save a bit of cash! Every cloud..and all that!
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Barraboy 🏴🇬🇧🇪🇺 (@SamArmstead) reported from Quorn, England@McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯
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John Blood (@bloody56) reported from Clifton, England@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
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Darren (@DistantEcho67) reported from West Bridgford, EnglandAnyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Thomas (@Atheist_Tomdog) reported from Moira, England@Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Shaw 💙 #FBPE (@BishopsgateCopy) reported@Dee_WkdCreative Yes, but not quite as difficult as BT make it to cancel #btsport
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🅼🆁. 🅼🆈🆂🆃🅴🆁🆈 (@K_Stand_Red) reportedHi @btsport new customer here. Trying to log in and must be on my 4th attempt to confirm my email address and 3rd change of password. Not toys! Maybe I should switch to @SkySports 👀 already?!
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andy firth (@theblueone66) reported@bt_uk Once again my connection has fallen from 20 to 11 in just over a week, on going issue for the past 2 years. Every time an engineer turns up i explain the issue that its an external cable fault , they seem to fix the issue for awhile , then go back to having issues.
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Paul Kinnear (@paulkinnear) reported@btsport Why can I only see a tiny corner of my screen when trying to watch Celtic game on the app????? Very poor.
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GG Sparkes Butchers (@GGSparkes) reported@bt_uk Called BT twice today & apparently Outage in DA14 & no wifi/broadband for 2 days. No one from BT letting me know, me calling. Good communication #communications #btoutage
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Rebecca Morgan (@BeccaMorgs) reported@bt_uk Thanks Jordan, I hope your bosses recognise your good customer service there :) My mum will do without broadband for the time being as there is nothing cheaper than £20 with any provider at the moment sadly! Hopefully that changes sometime. Thanks for checking in
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Laidbackelle (@Elle_Honey) reported@bt_uk @btbusinesscare YET AGAIN BT have let us down which is now costing a company a fortune in builders fees! DO NOT USE THEM
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Scots Against Trump (@ScotsTrump) reported@MalcolmBrown53 @btsport @CelticFC All the SMSM fail to condemn the repulsive singing from the rancid *** hoardes. When there is something resembling equality then complain, until then STFU!!
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💭 (@rxjxxn) reported@bt_uk the absolute WORST company I have ever dealt with. 4 no show appointments. Staff blatantly ignoring emails/complaints. I will never ever use them again
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FPL Becca (@FPLBecca) reported@btsport showing a close up of the celtic banner "**** the Crown" is a disgrace. We all knew what they would be like but BT sport show a close up of it. @btsportfootball