BT (British Telecom) outages and service status in Castle Donington, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Castle Donington, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Castle Donington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Castle Donington, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Derby, Ashby de la Zouch, and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Phone | 12 days ago |
|
Nottingham
|
Internet | 14 days ago |
|
Nottingham
|
Wi-fi | 15 days ago |
|
Nottingham
|
Internet | 16 days ago |
|
Nottingham
|
Wi-fi | 19 days ago |
|
Ilkeston
|
Internet | 19 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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Thomas (@Atheist_Tomdog) reported from Moira, England@Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?
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scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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Gregory Turner (@Turner15Gregory) reported from Ibstock, England@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
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Thomas (@Atheist_Tomdog) reported from Moira, EnglandWorse case scenario.....if @LeicesterTigers ARE kicked out of the league I can at least cancel my @btsport subscription and save a bit of cash! Every cloud..and all that!
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My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, EnglandEvery single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
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John Blood (@bloody56) reported from Clifton, England@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
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Alison Joyce (@AJDressageDiva) reported from Swadlincote, England@AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....
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Steven Alan Wilson (@d79design) reported from Kilburn, EnglandHey @BTCare our router keeps dropping connection. Can you help?
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Diane Lowe (@MaxloweLtd) reported from Quorn, England@bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!
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Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England@bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom
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scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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Barraboy 🏴🇬🇧🇪🇺 (@SamArmstead) reported from Quorn, England@McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯
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Jane Bell (@eBayAnorak) reported from Swadlincote, England. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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OfficeTeam John (@zf0745johnnyh) reported from Kimberley, EnglandAnyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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John Blood (@bloody56) reported from Clifton, England@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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Lia Roguszka (@L14OLA) reported from Chellaston, England@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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Darren (@DistantEcho67) reported from West Bridgford, EnglandAnyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nick James (@The_Mitch87) reported@bt_uk evening, I bought a BT baby monitor 6000 around 12 months ago. The USB charging point has broken rendering it unable to be charged and therefore a very expensive paperweight. Who do I speak to about getting this repaired or replaced. This is the 2nd one I've had to buy now
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Child Victim of the CofE (@ChildCofe) reported@Teresacooper @bt_uk No, not Virgin. It's BT. I think the WiFi has gone down and the landline must be broken too. You have the landline number. Can you help @bt_uk ?
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Robert (@Robert_May_) reported@bt_uk your SMS text delivery service is a ** nuisance An old lady keeps sending messages to a wrong number (again) Getting to the stage where the persistent calls are troublesome. There must be a way of stopping these calls
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🌸 🙀 Teresa Cooper (@Teresacooper) reported@ChildCofe @bt_uk Hi Sean. It's a landline and should have someone to take the call but that's the problem. It's clearly broken and I suspect the WiFi has gone down too. Can you confirm its BT and not Virgin?
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lockheed (@tlaodai) reported@bt_uk No broadband for the entire Christmas and new year. Fix date has been pushed back FOUR time now. Its been no broadband for 11 days and still ongoing. Everytime I raised to customer complaint asked what happened and why, I was told theres nothing they can do about it!
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Steve Ticehurst (@SteveTicehurst1) reported@primevideosport @btsport the prime app through the BT box is ridiculously slow and it cuts out when watching
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Michael Cawdry (@EmArSee1) reported@bt_uk broadband dropping constantly tonight in BD12. Any known issues? Home hub goes from purple to orange then connects . Lasts about 5/10 mins and drops again
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Alison Allcock (@xxmy4kidsxx) reported@bt_uk Your customer service is APPALLING!!!!!!!!
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Mr B (@shepshedblunt) reported@bt_uk your customer service is amongst the worst I have ever experienced. Complete lack of ownership over the last 2 weeks for my issues and I am still without internet. You have “so called” Managers who refuse to speak to customers or call back!
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Country Lass (@country__lass) reported@bt_uk I do @bt_uk. Perhaps by telling me why broadband has been off since 00:52 this morning (29.12) and your expected fix date is tomorrow! Shameful