BT (British Telecom)

BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Donington, Leicestershire, England 02/03/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Donington, Leicestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Derby, Ilkeston, Coalville, Loughborough, Swadlincote, Burton upon Trent and Heanor.

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City Problem Type Report Time
United KingdomNottingham Internet
United KingdomDerby Total Blackout
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomCoalville Internet
United KingdomNottingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • carpediememmie Emmie (@carpediememmie) reported from Hathern, England

    @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • bloody56 John Blood (@bloody56) reported from Clifton, England

    @bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • KavitaOHara Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • bloody56 John Blood (@bloody56) reported from Clifton, England

    @bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mrlondon_ncb Mr London (@mrlondon_ncb) reported

    @bt_uk my internet keeps dropping off, happens around this time every day the past few days. I understand the best speed I can get is 10meg, poor but it’s copper line only in my area in central London, but consistency would be good. Can you look into it please?

  • mand_brun Chocolate Teapot (@mand_brun) reported

    @KeefJudge @bt_uk They are the worst company love, can’t wait to get away from them when my contract is up x

  • united_cg UnitedCG (@united_cg) reported

    @kenny47110 @btsport His biggest accolade was warming the bench at a **** club. Why would they have his opinion on European games thats as bad as picking fat anges opinion.

  • agentrascal Rascal (@agentrascal) reported

    @bt_uk Connection down again. Been down since 6pm. What a nightmare when trying to work.

  • beckyelsworthxx Rebecca Elsworth (@beckyelsworthxx) reported

    @bt_uk utterly shocking customer service. Ordered broadband 3 weeks ago and still no further forward in terms of an activation date. Shocking customer service, most certainly not be recommending #lieslieslies

  • rageshctech Ragesh Chakkadath (@rageshctech) reported

    @bt_uk Yes I did and it was supposed to be activated today. When I checked the order status yesterday, it said "we had to cancel your order" (no coms received abt it). Called up the CC, they didn't know why and all they could do is to do a "reissue" and an updated ETA of May 25.

  • PaulLowman9 Paul Lowman (@PaulLowman9) reported

    @bt_uk There is a no internet/email fault in EX14/Honiton area since around 5pm yesterday. A lot of users affected but no sign of a problem on the test system? What’s happening?

  • alas_hirst Alastair Hirst (@alas_hirst) reported

    @bt_uk Hi is there a problem with BT email. Not receiving emails from my work address. Thay have left my sent outbox from my work email - but not received in BT email. And domain name is not blocked in security settings.

  • Twinkatwinks1 Twinks (@Twinkatwinks1) reported

    @domster @bt_uk That is not on. I think of all the vulnerable people that must be getting these visitors and not understanding that they shouldn’t give out those details. I think this is such a bad marketing idea from @bt_uk especially in the current climate with so much uncertainty

  • Narcotic_Thrust Sam Gregory (@Narcotic_Thrust) reported

    @bt_uk is there a problem with the broadband in the CH44 area? My wifi has been dropping out every now and then for a few days now. Ram diagnosis on it last night and was told it was fixed but it’s still doing it today. Thank you.