BT (British Telecom) outages and service status in Castle Donington, England

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castle Donington, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Derby, Ashby de la Zouch, and Loughborough.

City	Problem Type	Report Time
Ilkeston	Internet	2 days ago
Nottingham	Internet	4 days ago
Derby	Internet	5 days ago
Derby	Internet	6 days ago
Derby	Phone	7 days ago
Ashby de la Zouch	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

• 
  Lia Roguszka (@L14OLA) reported 16 seconds ago from Chellaston, England

  @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

• 
  John Blood (@bloody56) reported 3 minutes ago from Clifton, England

  @bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.

• 
  John Blood (@bloody56) reported 9 minutes ago from Clifton, England

  @bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 10 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  scottbcomedyuk (@scottbcomedyuk) reported 11 minutes ago from Beeston, England

  @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

• 
  Diane Lowe (@MaxloweLtd) reported 13 minutes ago from Quorn, England

  @bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!

• 
  Fiona Collins (@FionafromYorks) reported 13 minutes ago from Beeston, England

  @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

• 
  Emmie (@carpediememmie) reported 16 minutes ago from Hathern, England

  @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

• 
  Richard Cusack (@RichardCusackBM) reported 20 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

• 
  My Name is Beth Anne (@Bethannestagram) reported 23 minutes ago from Swadlincote, England

  Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

• 
  Michał Narel (@MichalNarel) reported 26 minutes ago from Castle Donington, England

  @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

• 
  jamie lishman (@j_lishman) reported 27 minutes ago from Woodhouse, England

  @bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!

• 
  Darren (@DistantEcho67) reported 40 minutes ago from West Bridgford, England

  Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

• 
  Barraboy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺 (@SamArmstead) reported 40 minutes ago from Quorn, England

  @McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯

• 
  Alison Joyce (@AJDressageDiva) reported 42 minutes ago from Swadlincote, England

  @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

• 
  Thomas (@Atheist_Tomdog) reported 44 minutes ago from Moira, England

  @Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?

• 
  OfficeTeam John (@zf0745johnnyh) reported 47 minutes ago from Kimberley, England

  Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

• 
  Lindsey (@ljt_letstalk) reported 47 minutes ago from Ilkeston, England

  @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

• 
  Steven Alan Wilson (@d79design) reported 48 minutes ago from Kilburn, England

  Hey @BTCare our router keeps dropping connection. Can you help?

• 
  Ash Stanley (@Ashur_Stanley) reported 60 minutes ago from Sandiacre, England

  @bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AlecH (@Alec0475) reported 4 minutes ago

  @bt_uk Good afternoon. Am having problems with my router. Can you help please?

• 
  WJBBrown (@WarrenBedeBrown) reported 5 minutes ago

  @btbusinesscare Disappointing to hear you are penalising loyal customers for paying slightly late. Most of the Country, especially small businesses are struggling and yet if you are late with your bill payment, you charge loyal customers £40. Hidden in your T&C's. Terrible.....

• 
  Sharon Hammond (@sharonhrealceo1) reported 5 minutes ago

  BT Business strikes again. Totally unable to provide the service they promised or bill correctly. 2 years of hell at their hands. @btbusinesscare you really don’t. Broken promise after, broken promise.

• 
  Simon Conway-Smith (@SConwaySmith) reported 5 minutes ago

  If @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!

• 
  Bill Scott (@BillSco747) reported 5 minutes ago

  @KeoghsLaw @bt_uk @WeAreOpenreach BT invited me to take up fibre Broadband. Openreach damaged my property, this happened over a month ago and BT palmed me off to Openreach who palmed me off to Keoghs. None of them take responsibilty I am an OAP with Heart failure please help.

• 
  Deborah Bebbington (@DeborahBeb1o5) reported 7 minutes ago

  @bt_uk Internet has been unavailable since yesterday morning, your tech bot is useless and now being told it’s a in-house problem even though it’s an area issue with everyone experiencing issues, been told engineers will be out Monday, there won’t be enough engineers mk

• 
  D&M Leigh and Son (@DMLeighandSon) reported 7 minutes ago

  @btbusinesscare It’s ok ,no problem,I’ve managed to sort it .Can get into account now on iPad .Thanks for your help

• 
  liverpoolsnumber9 (@jorgeosbo) reported 10 minutes ago

  @btbusinesscare why do your staff keep lying to me ? Why does it take 5 months to get ecc charges set out. Customer care is disgraceful . How difficult must it be to speak to someone who has authority to tell me what is going on. Answer =impossible

• 
  arthurbikemad (@arthurbikemad) reported 10 minutes ago

  @btbusinesscare This issue is still bot resolved. I find it hard to understand why BT fail to see my issue, I was sold WiFi handsets, there are no WiFi handsets, we now have limited range, BT are now suggesting that I am the issue. Payment is canceled and I still have no resolve. HELP.

• 
  Trainstation Fitness (@tsfitness2) reported 13 minutes ago

  We’re really sorry to all our customers affected by the ongoing internet outage. Our service has been disrupted and, despite relying on BT Business for support, we’ve been left without the help we urgently need. We know this has caused frustration and inconvenience @bt_uk