BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Swadlincote, Nottingham, Derby, Coalville, Loughborough, Burton upon Trent and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
||
| Nottingham |
Internet | |
| Derby |
Internet | |
| Swadlincote |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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Natalie || #SamBeard || ig envisionvirginracingfan
(@EnvisVirginFan) reported
from
Burton upon Trent, England
@f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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My Name is Beth Anne
(@Bethannestagram) reported
from
Swadlincote, England
Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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Emmie
(@carpediememmie) reported
from
Hathern, England
@bt_uk Well they weren't and now we have to cancel our plans tomorrow..
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Jane Bell
(@eBayAnorak) reported
from
Swadlincote, England
. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Alison Joyce
(@AJDressageDiva) reported
from
Swadlincote, England
@AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sunnŷ Osahñ
(@SunnyOsahn) reported
@GursSehmi @BTCare Wow that sounds like an awful experience. I’ve got to say whenever I’ve called @virginmedia and spoken to their Newcastle team (for my annual renewal haggle) I look forward to the call because they are ridiculously nice! And the BB speed is shamone
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David (SplinterUK)
(@RealSplinterUK) reported
I'm sorry @bt_uk for causing one of your team at technical support to have a giggle fit today. While trying to sort out a technical issue, I had a tub of paint delivered that needed the 14 layers of bubble wrap attacking to get it out. Then there was 6 layers of cling film, too.
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Laura Crombie
(@lolcrombie) reported
@bt_uk hi BT. I filled out a form saying I am moving 18/12. Checkout and it says services will be activated on 08/12. I don't want this as I won't have moved then? Please help!
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Liz Brown
(@brownlizjl) reported
@bt_uk Thanks I will put in a complaint about the cooling off period being sent to the wrong person as it’s not the billing account and my husband may be let in from the garden at some point! He will never make this mistake again. The dog house is very cold at this time of year!
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Rich Pearce
(@RichPearce) reported
@bt_uk Hi there, we recently extended our contract and received a Smart Hub 2 - the customer services person I spoke with said they'd sent out a box to recycle our old router but we've not received anything. How do we go about getting one?
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Lee Morson
(@macmorso) reported
@bt_uk please contact me with regard to complaint reference VOL013-537030085981 number is 07814967620. You have failed to deliver broadband service to my new build as promised. Costing me a fortune in data. Having to travel to work as I have no broadband. Not good enough!!
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Richard Mead
(@Richard_Mead) reported
@bt_uk @bt_uk @WeAreOpenreach engineer came to install our new line (because you let someone take over our old one) and we don't have the right router. The minihib you sent us doesn't work. We now have three different phone numbers associated with our line .....
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Callant
(@auld_jethart) reported
@bt_uk No, broadband still as bad as ever, this is a long standing issue which we have reported many times
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Liz Brown
(@brownlizjl) reported
@bt_uk Sorry I am venting James but this is really disappointing. The service from some of the sales team is not true to the companies values, I have BT for my business too and was told utter lies by one of the team in a sad attempt to up sell, BT should be a brand people can trust!
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Richard Mead
(@Richard_Mead) reported
@bt_uk @WeAreOpenreach @bt_UK and the engineer cant reconnect our old service because you have cut it off. Can you please send us the right router as soon as possible, thanks.