BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Loughborough, Ilkeston, Swadlincote, Burton upon Trent, Derby, Heanor and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Loughborough |
Internet | |
| Loughborough |
Wi-fi | |
| Loughborough |
Wi-fi | |
| Ilkeston |
Total Blackout | |
| Swadlincote |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
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Emmie
(@carpediememmie) reported
from
Hathern, England
@bt_uk Well they weren't and now we have to cancel our plans tomorrow..
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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My Name is Beth Anne
(@Bethannestagram) reported
from
Swadlincote, England
Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
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jamie lishman
(@j_lishman) reported
from
Woodhouse, England
@bt_uk so my services were supposed to be connected to my new property on the 1st July and since then I’ve been massively let down, need my services as I live alone and am disabled, back end team and case manager assure me would be on by today at the latest....cont
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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Alison Joyce
(@AJDressageDiva) reported
from
Swadlincote, England
@AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Natalie || #SamBeard || ig envisionvirginracingfan
(@EnvisVirginFan) reported
from
Burton upon Trent, England
@f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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jamie lishman
(@j_lishman) reported
from
Woodhouse, England
@bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!
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Jane Bell
(@eBayAnorak) reported
from
Swadlincote, England
. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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King Rone
(@therealkingrone) reported
@Bt_uk @BTGroup I still cant believe that I ordered broadband for my 89 y/o sick ill Godmother, so I can set up safety cameras and a ring doorbell & the sales person added Fibre BUT cancelled her landline leaving her STRANDED with no means to dial call 999 in an emergency
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Paul Fairclough
(@PaulF_RPO) reported
@bt_uk The account was in the name of the late Mrs Moira Fairclough who died on the 4th May 2021. Customer reference SS78320897 On four occasions I’ve been assured I would receive the cheque in my name originally it was made payable to her which isn’t helpful once you’ve passed away
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Dan Pickard
(@danpickard) reported
@btsport can you please fix your App on iOS. Every single time the ads are on the audio desynchs from the picture. EVERY SINGLE TIME! #btsport
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Tripping Gauntlet
(@CEB97783359) reported
@bt_uk Here we are again, the same fault that's happened biannually, for the last decade. Another month without a reliable usable connection Another replacement router cos the last one is a whole 9 months old. Yet there's never a problem with the service 👀👀👀👀
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James Doogan
(@JD500) reported
@bt_uk internet down for days and can’t get an appointment for a week…
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⭐️⭐️⭐️⭐️⭐️⭐️
(@Mcevoy7777) reported
@bt_uk how do you actually speak to someone on on the switching team? I am in email dialogue, but it isn’t being resolved, despite constant proof being given. Can you help? Thanks
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Paul Walker
(@paulmwalk) reported
@bt_uk 13 days without a connection to landline due to tree taking out the line. Why? Your planning is atrocious, and customer service not much better! No one can tell me when the connection will be back! Cmon…
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Graeme 💙
(@G_Bird30) reported
Another day working on my independent prescribing module... Another day frustrated at poor Internet speeds @bt_uk 😩
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Tripping Gauntlet
(@CEB97783359) reported
@bt_uk No it isn't good, so why won't bt fix it properly? 10 years! Or at least adjust the compensation period to acknowledge how many times a customer has to call and the total down time of the service we pay for? Paying for 12 months but only getting 11 months?
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sean Cannon
(@seanCannon9) reported
@bt_uk I called to cancel my recently passed dads mobile and instead you cancelled mums wifi and TV... 6 hours on the phone and we might get it back in 2 weeks... absolutely shocking and really upsetting!!!