BT (British Telecom) outages and service status in Castle Donington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Castle Donington, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received May 3, 6:50 PM GMT+1.
- Internet (70%)
- Phone (20%)
- Wi-fi (10%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Castle Donington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Castle Donington, England
The most recent BT (British Telecom) outage reports came from the following cities: Derby, Nottingham, Ilkeston, and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
Internet | 3 hours ago |
|
Derby
|
Internet | 17 hours ago |
|
Nottingham
|
Phone | 2 days ago |
|
Derby
|
Internet | 2 days ago |
|
Ilkeston
|
Internet | 11 days ago |
|
Nottingham
|
Internet | 13 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
-
Lia Roguszka (@L14OLA) reported from Chellaston, England@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
-
Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
-
Thomas (@Atheist_Tomdog) reported from Moira, England@Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?
-
Lindsey (@ljt_letstalk) reported from Ilkeston, England@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
-
Richard Cusack (@RichardCusackBM) reported from Horsley, EnglandPoor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
-
Steven Alan Wilson (@d79design) reported from Kilburn, EnglandHey @BTCare our router keeps dropping connection. Can you help?
-
OfficeTeam John (@zf0745johnnyh) reported from Kimberley, EnglandAnyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
-
Lindsey (@ljt_letstalk) reported from Ilkeston, England@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
-
John Blood (@bloody56) reported from Clifton, England@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
-
Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
-
scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
-
Alison Joyce (@AJDressageDiva) reported from Swadlincote, England@AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....
-
Gregory Turner (@Turner15Gregory) reported from Ibstock, England@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
-
John Blood (@bloody56) reported from Clifton, England@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
-
jamie lishman (@j_lishman) reported from Woodhouse, England@bt_uk so my services were supposed to be connected to my new property on the 1st July and since then I’ve been massively let down, need my services as I live alone and am disabled, back end team and case manager assure me would be on by today at the latest....cont
-
Diane Lowe (@MaxloweLtd) reported from Quorn, England@bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!
-
Thomas (@Atheist_Tomdog) reported from Moira, EnglandWorse case scenario.....if @LeicesterTigers ARE kicked out of the league I can at least cancel my @btsport subscription and save a bit of cash! Every cloud..and all that!
-
Michał Narel (@MichalNarel) reported from Castle Donington, England@bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.
-
Emmie (@carpediememmie) reported from Hathern, England@bt_uk Well they weren't and now we have to cancel our plans tomorrow..
-
My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, EnglandEvery single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
TSLG13007 (@TSLG13007) reported@bt_uk We have been with BT for decades and never known the customer service this bad. It is too complex to explain on here but after many years, we will be moving supplier
-
JohnBLFC20* (@Johnb2005) reported@NickLFC82 seen his latest crap about selling him for 80m, one muppet him living off a tweet btsport once read out
-
uılʞuɐɹℲ (@puddles46) reported@bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable
-
Gareth Morgan (@gazmorgan77) reported@EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .
-
Simon Bowler (@simonjbowler) reported@bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.
-
Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported@neural_theory @bt_uk No way to cancel on the website and I really had to hunt to find the phone number - they're trying their hardest to make it difficult.
-
Brian McBride (@brian_mcbride1) reported@bt_uk @simboman Hey @bt_uk Spoke to BT 'Guide' this morning & said I wanted to log complaint about this account info being available. Rec'd email confirming that at 09:46 & at 09:48 another email to say complaint closed. Does this require escalating to Allison Kirkby's office to be resolved?
-
Sam R (@maz558) reported@bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!
-
chris curtis (@krustykriss) reported@bt_uk my phone line to my house from the telegraph pole has been damaged and is hanging down really low to the ground can you send an engineer to reattach it asap
-
Sadaf Ahmed (@SadafAh05016729) reportedHey @bt_uk there’s no WiFi here in south London - can you help?