BT (British Telecom)

BT (British Telecom) Outage Report in Castle Donington, Leicestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castle Donington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castle Donington, Leicestershire, England 01/10/2026 15:40

January 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castle Donington, Leicestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Burton upon Trent, Loughborough, Derby, Heanor, Swadlincote and Coalville.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Wi-fi
United KingdomNottingham Internet
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castle Donington, England

Latest outage, problems and issue reports in Castle Donington and nearby locations:

  • bloody56 John Blood (@bloody56) reported from Clifton, England

    @bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.

  • bloody56 John Blood (@bloody56) reported from Clifton, England

    @bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • KavitaOHara Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • carpediememmie Emmie (@carpediememmie) reported from Hathern, England

    @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • Bigsavi Ian Savigar (@Bigsavi) reported from Liskeard, England

    @BTCare @bt_uk just to let you know automated call received pretending to be BT and threat to cut service.. cant navigate your website to report anything but sure you could check where call came from and stop it!!!

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • MikeyInglis Mikey Inglis (@MikeyInglis) reported from Edinburgh, Scotland

    @btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.

  • ppatel1990 Prits (@ppatel1990) reported from Leicestershire, England

    @skytv @btsport @premierleague Who made that stupid decision then? Ed Woodward? #WoodwardOutGlazersOut

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • BrettHadley42 Brett Hadley (@BrettHadley42) reported from Rotherham, England

    My @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?