BT (British Telecom) Outage Report in Sandiacre, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sandiacre, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sandiacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Sandiacre, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Loughborough, Ilkeston, Swadlincote, Derby, Ripley and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Loughborough |
Internet | |
| Loughborough |
Wi-fi | |
| Loughborough |
Wi-fi | |
| Ilkeston |
Total Blackout | |
| Swadlincote |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sandiacre, England
Latest outage, problems and issue reports in Sandiacre and nearby locations:
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Jane Bell
(@eBayAnorak) reported
from
Swadlincote, England
. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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karl
(@Khanson33Karl) reported
from
Ironville, England
@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Michał Narel
(@MichalNarel) reported
from
Castle Donington, England
@bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Alison Joyce
(@AJDressageDiva) reported
from
Swadlincote, England
@AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....
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Emmie
(@carpediememmie) reported
from
Hathern, England
@bt_uk Well they weren't and now we have to cancel our plans tomorrow..
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Hirst
(@KatieHirst7) reported
@bt_uk please help me it won’t let me log into my bt account on my laptop, only on my phone & I need urgent access to bt WiFi as my electric just shut off!
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Siroos Bavarsagh
(@SBavarsagh) reported
@bt_uk No one tried calling me. If I had any day I would sack the lot of you discussing people we mean nothing to you guys . You are not right for this job. I have had no internet for seven days and yoy have done nothing but talk. DO NOT TRY TO HELP YOU MAKE IT WORST
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Patrick MALONG
(@patrickmalong) reported
@btsportfootball @btsport Bad pundits and above all not neutral at all. The penalty awarded to PSG was exactly the same awarded to Barcelona in the first leg. None of the pundits mentioned it.
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Deru Anding
(@Deru_DAA) reported
Don't be fooled by @bt_uk promises. Once you are in, service will be delivered and you can't get out. BT modus operandi
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Richard
(@Scotsman__) reported
@bt_uk To rectify it or cause the issue?
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Mareen Anthony
(@Mareen_Anthony) reported
@bt_uk i have also called CS team who forwarded me to 4 ppl in a 40 min call - no one has any information and finally forwarded me open reach about number porting issues and the line cuts off as OpenReach's office is closed! I thought @virginmedia was bad! This is diabolical onboarding!
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Miss_Dacia
(@TheWelshPixie) reported
@bt_uk my phone keeps connecting to 5g while I'm in my house, can you check my bt signal as it only dies this when my Internet drops. Thanks
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universal
(@clappygolucky) reported
Can’t wait to move from @bt_uk. Fibre Broadband up and down, so fed up. Hello @SwishFibre when can I switch?
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Suz
(@Susbrodersen) reported
@BTRedcare @BTCare given that BT is making the PSTN network redundant I am surprised to learn that BT will not provide VOIP service without BT Business Broadband. So all the many people who has a different provider can’t have your telecom service anymore. Really???
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Mick Bower 🇪🇺🇭🇲🇬🇧 #stayathome
(@mjwbower) reported
@bt_uk our contract for broadband and phone starts today your letter says so. We pay. No service not even a wire connected to the house three weeks after booking and your assurances it would be all sorted today. Telephone exch right next door. How do I lodge formal complaint?