BT (British Telecom) Outage Report in Sandiacre, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Sandiacre, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sandiacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (12%)
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Phone (7%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Sandiacre, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Derby, Swadlincote, Loughborough, Ilkeston, Ripley and Heanor.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Sandiacre, England
Latest outage, problems and issue reports in Sandiacre and nearby locations:
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Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England
@bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom
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Lia Roguszka (@L14OLA) reported from Chellaston, England
@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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Steven Alan Wilson (@d79design) reported from Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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John Blood (@bloody56) reported from Clifton, England
@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
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John Blood (@bloody56) reported from Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England
Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
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Alison Joyce (@AJDressageDiva) reported from Swadlincote, England
@AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....
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OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Darren (@DistantEcho67) reported from West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Jane Bell (@eBayAnorak) reported from Swadlincote, England
. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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Lindsey (@ljt_letstalk) reported from Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Lindsey (@ljt_letstalk) reported from Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Amanda Nadin (@Gertlet) reported from Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Richard Cusack (@RichardCusackBM) reported from Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Fiona Collins (@FionafromYorks) reported from Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Harris (@RichCmiHarris) reported
@btbusinesscare how do I process a complaint please.
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ADHD Will 🇺🇦 #FBPE #BLM 🇺🇦 (@adhdiwill) reported
@btbusinesscare I think the problem is you say you want us to lock in a better deal, by renewing our contract, but you’re accidentally showing us the deals only available to new customers. Who am I supposed to complain to about this? Is it ofcom? Trading standards?
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Delna (@Delna1234) reported
@jonesrachelann @btbusinesscare @Keir_Starmer Just occurred to me that I’ve heard of a number of people having problems with O2 and Virgin. All having difficulty with problems re getting through to call centres . O2 keep saying caller failed the security test until they threatened complaint
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Jim Morrison (@jim_morrison123) reported
@jonesrachelann @btbusinesscare Hi Rachel Did you get it sorted? We are in the same boat. The sales are great but then the technical support in India is useless. We are on the 7th week and its still not working. I think I have made 40-50 calls in total and its still not working.
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Dave Goodhand (@Dave_Goodhand) reported
@btbusinesscare Hi I work for a local council, I'm trying to help a customer with an address for some stables, BT say they need an address for a connection, but stables aren't something which Royal Mail would issue an address to, How does BT deal with these situations? Thanks
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Alex Usher (@Alex250175) reported
Good Morning @btbusinesscare, Have sent a DM but had no response, would like to close out this fairly simple issue quickly please.
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OriginalCrackfox (@SteveGrange77) reported
Our Internet went off on 21st June, service finally restored on 10th July. 09:27 this morning - major service outage in the area.... Oh dear @bt_uk / @BTCare, not a great experience at all....
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Keya Sadrnia (@SadrniaK) reported
@EE/@bt_uk/@BTCare-We moved my elderly parents to Digital Voice. Now we cannot switch the voicemail feature off. Why can you not add the ability to switch this feature off, especially for the elderly? They cannot work Voicemail in the upper 80’s. Help create the ability to action
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Phil (@dr_phil_ok) reported
@btbusinesscare Tried this. No further forward. @WeAreOpenreach are apparently swtiching off our 300mbps service and have rolled out fibre to all but ten house in my area so the only option is a 75% downgrade. They have no idea when our sevice will be dropped, no idea when we will get fibre....
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Jane Stevens (@jane_stevens7) reported
@bt_uk @BTCare raised complaint with @bt_uk yesterday return call due today before 1.30pm for update…..Guess what ….. failed again to call ! Poorly run service time to cancel #nowtv #Bt #EE