BT (British Telecom) Outage Report in Heage, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heage, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Heage, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ripley, Heanor, Nottingham, Ilkeston, Matlock, Sutton in Ashfield, Mansfield, Chesterfield and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Ripley |
Internet | |
| Heanor |
Phone | |
| Heanor |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Heage, England
Latest outage, problems and issue reports in Heage and nearby locations:
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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karl
(@Khanson33Karl) reported
from
Ironville, England
@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Dan
(@__DanRobinson) reported
from
Belper, England
******* @btsport is shocking
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Jamie Shaw
(@jamie_shaw) reported
from
Mansfield Woodhouse, England
So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sonny Knash 😊🇨🇦
(@SonnyKnash) reported
@bt_uk Absolute JOKE. My mum's Internet has been down for a day. BT send an engineer to fix it, he say he has fixed it, doesn't check with us. Turns out he hasn't now won't be back until Monday. Only compensated her £50. How can such a big company be so incompetent? #pisstake
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Rich Pearce
(@RichPearce) reported
@bt_uk Hi, I'm have a mobile with EE I'm looking to upgrade (also an existing BT broadband customer and have 2 other mobiles with BT). If I upgrade via BT (which takes me to the EE store!) do I need a PAC code as BT is now partnering with EE - when I swapped before I did?
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no clue what's going on send help
(@OwenBestGoalie) reported
@bt_uk I can't watch the latest episode of NXT on my PS4. When I tried watching it on my phone, I was able to watch it on the enhanced player but not the standard one. What's the problem?
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David
(@reevesy24) reported
@BTCare can someone contact me regards an open complaint please.
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Sly
(@zSly_) reported
@bt_uk no, help @czlrt his BT download speed isn't as you promised, he's not very happy
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Steve / Burns
(@Burner89100) reported
@bt_uk Hi Guys, wonder if you can help me, my mother has recieved a phone call from someone claiming to be from BT claiming our account with BT had been transefered over to "Openreach" and that they could reduce our bill, could you guys confirm or deny if its legit please? thanks
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WhitFitPT
(@IainWhitakerPT) reported
@bt_uk hello, appreciate the unlimited data you've offered until the fault is fixed but do you have any updates for when the issue will be fixed? BS4 1DY.
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debbie
(@asherdmc) reported
@btbusinesscare I moved nearly a month ago and my broadband still isn't up and running after a catalogue of shocking service from Openreach that apparently you can't do anything about? I'm really struggling to see what the point of paying for a business service is all about?
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Kit Hawkins
(@kit_hawkins) reported
@ArtBennett @btsport Is it only during BT Sport Ultimate events? Or any channel all the time? It might be the HDR causes problems
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Adam
(@AdamofGarrett) reported
@bt_uk Hi, my grandma has a fault with her landline and her internet and ideally needs to speak with you but her only way to contact would be mobile phone and she has no credit to call you. I've seen you have a text service, but I'm not sure she would understand how to send it..