BT (British Telecom)

BT (British Telecom) Outage Report in Heage, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Heage, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Heage, Derbyshire, England 10/09/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heage, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Matlock, Nottingham, Derby, Mansfield and Ashbourne.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomMatlock Internet
United KingdomIlkeston Wi-fi
United KingdomNottingham Internet
United KingdomNottingham Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Heage, England

Latest outage, problems and issue reports in Heage and nearby locations:

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • aidanfraser789 Aidan Fraser (@aidanfraser789) reported

    @Arjun_Singh3 Get @bt_uk to raise a job into @OpenreachHelp for a REIN engineer to attend. Shouldn’t be dropping daily and they’ll see that on the service layer data if there’s an issue

  • DilbertsD dilberts dad (@DilbertsD) reported

    @bt_uk what does it take to get my fault repaired...paying for a service that is absolutely useless...Broadland and landline..😡

  • liss3010 Alicia (@liss3010) reported

    @bt_uk Not only have you not fixed my internet that was promised on Friday but you have not returned promised calls or given any update! Not a happy person right now! Always a let down

  • CFCArran Arran (@CFCArran) reported

    @bt_uk your broadband service is getting worse by the day 😳🔫 #broadband #wifi #internet

  • TheRefereeForum The Referee Forum (@TheRefereeForum) reported

    @OfficialCVG @SkyFootball @btsport Because of all the other people who have said exactly the same but didn't cancel.

  • f_elizabethjane fred✨ (@f_elizabethjane) reported

    @bt_uk @bt_uk help - phone line has gone down again!

  • Dating_Sharing Dating_Sharing (@Dating_Sharing) reported

    @LastSingleGirI @bt_uk @SkyUK I had this problem too. Phoned Sky last weekend, reset, reconnected and restarted everything including my router and it’s be okay since

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @mscollins11 @bt_uk Yeah.. not how it works, upgrading doesn't magically fix faults. It can be used to get new kit though. cool story tho

  • jaitchy jaitchy (@jaitchy) reported

    @bt_uk I can access on my laptop. Just this new iPhone it seems. Will try on my old android shortly. I am sure it worked last week. iPhone updated last week and maybe that messed something up. Anyway thanks for your help.

  • Lewday87 Lewis (@Lewday87) reported

    @btsport is the website down? I'm trying to subscribe