BT (British Telecom) Outage Report in Heage, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heage, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Heage, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Heanor, Nottingham, Ilkeston, Matlock, Sutton in Ashfield, Mansfield, Chesterfield, Ripley and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Heanor |
Phone | |
| Heanor |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Heage, England
Latest outage, problems and issue reports in Heage and nearby locations:
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lady Gaynor Jane
(@gsamworth) reported
@bt_uk quick to take our money but slow as a snail on fixing problems .. I’m not going to stop tweeting how utterly incompetent you are until you answer me and my WiFi is connected after 3 whole weeks with no connection through your fault !! 😡😡😡😡😡
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GR1
(@BigSteinDog) reported
@bt_uk since changing from regular Wi-Fi to business fibre optic my signal is absolutely horrendous on the Xbox - any way of signal boosters or anything to make it better or am I going to need to revert back to normal Wi-Fi?
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Chris Williams
(@ChrisWill2631) reported
@bt_uk by the way we signed up on 14 January yet you just keep making excuses and staff pretending they have tried to phone. You are an absolute joke and painfully incompetent,6 times you have cancelled something by mistake or wrongly said problem is resolved @Ofcom @BBCWatchdog
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Fiona MacBain
(@FionaMacBain) reported
@tulloch_homes @bt_uk Thank you, he was in touch this morning and gave me access to the house where the wifi is ready to use. The fault seems to be terrible communication between Outreach and @bt_uk who have cancelled my wifi order.
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NP Haris
(@aicodingharis) reported
@bt_uk Can you please ask your customer support head to call BT Business support and book a socket shift as a customer? I feel that mostly he will resign by himself.
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JulianTL
(@JulianTL) reported
@bt_uk Apologies, I meant 'care' equipment for a disabled customer. ONS doesn't seem to have power backup from the UPS you supplied
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CloudYoshimoto
(@cloudyoshimoto) reported
@virginmedia as gamer, your network is the worst! High latency crap. My entire home is wired, only me using your 1Gb fibre **** and another night of disappointment. I am going to @bt_uk which is better reviewed based on customers experience. Given up after 1 year of crap excuses.
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alexander skye
(@alexskye) reported
@bt_uk a guy with ur van was outside our place at 6pm. After he left our broadband turned flashing red/orange and is now refusing to connect. Coincidence ? Why would someone interfere with a successful connection that has been trouble free for 2 years
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Orchid Foxy 난초폭시 🦊
(@orchidfoxy) reported
@bt_uk I did, said everything was ok, but I've had issues the past week now =[
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Connor Craig
(@ConnorC25791230) reported
@bt_uk having problems in KY4 kelty Scotland can't connect and bill has been paid