BT (British Telecom) Outage Report in Heage, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heage, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (7%)
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Phone (7%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Heage, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ilkeston, Derby, Chesterfield and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Ilkeston |
Internet | |
| Derby |
Internet | |
| Chesterfield |
Internet | |
| Chesterfield |
Internet | |
| Chesterfield |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Heage, England
Latest outage, problems and issue reports in Heage and nearby locations:
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Jamie Shaw
(@jamie_shaw) reported
from
Mansfield Woodhouse, England
So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Salmon
(@janesalmon) reported
@Bon_marshay @OpenreachHelp @bt_uk Omg. More BT troubles! They've been an unbelievable distruption to my lessons too. Shocking service (though, after a month of dedicated moaning, my concerns have been heard)
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Granty1984
(@Granty1984) reported
@bt_uk How do I receive one of these new hubs. I am an existing customer and would really appreciate one. Just hope existing customers like myself don't have to wait till contract renewal before receiving one.
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Mark Bailey
(@Baileyshambles) reported
@bt_uk is anyone working in your customer service team today?? Sick and tired of waiting on hold trying to get an answer on my incorrect bill, calling as no one called me back Thursday with answer as promised :(
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Seb S
(@manuseb) reported
Disappointed with @btsport @btsportfootball last night. Man Utds most comprehensive victory since 1995 and the focus was on VAR post match. Should have some respect for the footballers who created that record. Very poor.
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Conor Pavitt
(@connorpav1) reported
@bt_uk hi there, I haven’t had working WiFi all morning. My postcode is DA10. What is the problem?
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Solistari in the Snow ❄️🌲
(@SoliSolistari) reported
Just a fun anecdote to add @bt_uk...we've spoken to at least 4 people about this and have been cut off every time. I have now driven to a car park in the hope of actually getting to speak to someone who can fix this problem. Pls help.
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Exiled Baggie
(@wba_AndyM) reported
@bt_uk wirelessly, I have no trouble streaming to a laptop or phone so I dont believe its a wifi issue.
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Nicola Rule
(@NicolaRule) reported
@btbusinesscare Perhaps your rep can call my mobile they have the number just replacing the mini hub today would solve some problems and allow me to work
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John Day
(@johnnyfireblade) reported
@bt_uk We have a new hub coming, today, so will see if that solves things. Support told me that, if it doesn't, there's nothing more they can do. Not sure where that leaves me, having shelled out £200 for Complete Wi-fi discs, though.
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C. Davies Antiques
(@cdaviesantiques) reported
@bt_uk can you please contact us, we are having tremendous problems and can’t get through on the phone