BT (British Telecom)

BT (British Telecom) Outage Report in Heage, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Heage, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Heage, Derbyshire, England 01/14/2026 09:25

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heage, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Alfreton, Mansfield, Derby, Chesterfield, Ripley, Heanor, Matlock and Sutton in Ashfield.

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City Problem Type Report Time
United KingdomIlkeston Total Blackout
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Total Blackout
United KingdomIlkeston Internet
United KingdomNottingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Heage, England

Latest outage, problems and issue reports in Heage and nearby locations:

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • jamie_shaw Jamie Shaw (@jamie_shaw) reported from Mansfield Woodhouse, England

    So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • __DanRobinson Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • Khanson33Karl karl (@Khanson33Karl) reported from Ironville, England

    @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CuntFPL FPL **** (@CuntFPL) reported

    Staggering incompetence from @bt_uk who's engineer has failed to turn up for the second time in a row. Rescheduled my plans twice for them for no-one to show, still have limited Internet access and they can't even tell me why their staff fail to attend the appointments. Garbage.

  • garytyoung Gary Young (@garytyoung) reported

    @bt_uk Getting internet in the first place would be the biggest help. Two and a half weeks installation at best and no chance of asking to fill any cancellations. Especially needed now when needing to work from home #letdown

  • tatlioglu2002 tatlioglu2002 (@tatlioglu2002) reported

    @bt_uk Many thanks. I can't log on because I'm not a supplier. From speaking to the police, the drivers were apparently ok which is a huge relief. Otherwise I wouldnt have been so forthright as to upload a photo. But thought it would help you guys locate the problem.

  • BlazeTheFox Blaze (@BlazeTheFox) reported

    @bt_uk Okay. but if we dont get any resolution here, i'm going to keep pestering you. 12 years of this now, and I'm finished sitting here dealing with your ****. year after year. I'm not going to let this go any more.

  • Lauren__Archer Lauren. (@Lauren__Archer) reported

    @bt_uk I can see your employee outside, up the telephone pole. I understand you have to update the cables/network but there was no letter/email informing us that work would be taking place.

  • ryancwoods88 Ryan Woods (@ryancwoods88) reported

    @OliverDowden @bt_uk OR they could become government backed mobile phone charging stations and safe spaces to acquire help. You know...

  • BlueSue210 Sue Heffernan (@BlueSue210) reported

    @bt_uk Oh I wish I could get in touch with the BT shop - customer service.

  • niallquinndj Quinny (@niallquinndj) reported

    @bt_uk It’s a new development in that my installation due today has now been cancelled by openreach. The issue is ongoing and has not been rectified. I placed the upgrade order in December.

  • BlazeTheFox Blaze (@BlazeTheFox) reported

    @bt_uk we've gone over this. you always just say "oh we see no issues" everys ingle fuckng time. check the DM history **** off with your speed tester, the fact it takes almost a minute to load ******* the google homepage is all i need to know to say your service is ******* trash

  • AChouds Asha ♡ (@AChouds) reported

    Day 11 of no broadband thanks @bt_uk @BTBusiness shocking customer service for a mistake made by yourselves... cannot wait to change provider 😫