BT (British Telecom)

BT (British Telecom) Outage Report in Heage, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Heage, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Heage, Derbyshire, England 12/16/2025 05:10

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heage, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Derby, Ilkeston, Chesterfield, Ripley, Heanor, Nottingham, Matlock, Sutton in Ashfield and Mansfield.

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City Problem Type Report Time
United KingdomDerby Internet
United KingdomIlkeston Internet
United KingdomChesterfield Wi-fi
United KingdomIlkeston Internet
United KingdomRipley Internet
United KingdomHeanor Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Heage, England

Latest outage, problems and issue reports in Heage and nearby locations:

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • shep95637293 Jon Shepherd (@shep95637293) reported

    @stowgood @btsport He was barely touched yet went down like he’d been shot. It happens every 10 minutes in every game yet no one says anything

  • medialator Michael Armstrong 🇪🇺🌍🦋 (@medialator) reported

    @i_jayas @bt_uk You could try giving the 5G network a different name.

  • moaslam88 Mo Aslam (@moaslam88) reported

    @btsportfootball @btsport surely u can find better commentators than Steve Mcmanaman .... awful commentator

  • AustinObasi87 Austin Obasi (@AustinObasi87) reported

    I understand CR7 frustration & d treatment from his manager ain’t fair. But i don’t support his refusal 2 play & walking off b4 final the whistle. Being a professional also means handling difficult times wen ur being treated unfairly-GOAT make mistakes. @SkySportsPL @btsport

  • spsdkers David Kershaw (@spsdkers) reported

    Let’s call it what it was. A ******* dive. BtSport climbing over themselves to explain how concerning it is to watch a player go down for nothing. In the box. With everything to gain and nothing to lose. A ******* dive

  • thatmandassey Danielson (@thatmandassey) reported

    I'm sorry but Lynsey Hipgrave is a poor choice as presenter. Even her accent doesn't sound genuine. Bit grating too. At least Kelly Cates on Sky offers something to the broadcast #btsport

  • followmeimwise Shalom Mofos (@followmeimwise) reported

    @bt_uk WE HAVE BEEN TRYING TO CALL YOU FOR A MONTH, TOTAL WAIT TIME SO FAR 7 HOURS. YOU ARE DESPICABLE AND WE NEED TO CANCEL PIR BROADBAND, ONLY WAY TO CANCEL IS BY CALLING YOU VILE PEOPLE. HOW CAN WE CANCEL, NOW?????

  • jackchafer Jack Chafer (@jackchafer) reported

    @btsport are a joke. Entered my password wrong 3 times so now I have to miss 15mins the of match instead of just allowing me change my password. What kinda crap is that? I’m not trying to access my bank

  • stevetw1 steve (@stevetw1) reported

    @virginmedia hi, my btsport ultimate channel 531 is not available. Have to watch live football on channel 527. I know about the problems on btsport ultimate has it been turned off ?

  • Vender2k10 Craig_from_t’north (@Vender2k10) reported

    @btsport needing help. BT sport Monthly Pass subscriber, repeatedly getting LP103 error message about having too many devices streaming. I only ever have a max 1-2 devices with BT Sport App on. Why is this continually happening? Not happy at paying £26pm & not getting the service