BT (British Telecom)

BT (British Telecom) Outage Report in Heage, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Heage, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Heage, Derbyshire, England 03/07/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heage, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ilkeston, Derby, Chesterfield and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Phone
United KingdomIlkeston Internet
United KingdomDerby Internet
United KingdomChesterfield Internet
United KingdomChesterfield Internet
United KingdomChesterfield Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Heage, England

Latest outage, problems and issue reports in Heage and nearby locations:

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • Khanson33Karl karl (@Khanson33Karl) reported from Ironville, England

    @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • jamie_shaw Jamie Shaw (@jamie_shaw) reported from Mansfield Woodhouse, England

    So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • __DanRobinson Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nicam77 andy forbes (@nicam77) reported

    @daveynicnufc @btsport @btsportfootball Aye then complain that he goes down injured mustn’t have watched the replay too busy talking sh!te

  • MonocularImages monocular images (@MonocularImages) reported

    @EE down again. say they are there for customers but lines are closed. Increasing poor service which has only got worse since @bt_uk got involved. #shitshow

  • CarolPoyerPeett Wales Propertyfinder (@CarolPoyerPeett) reported from Capel Seion, Wales

    @BTBusiness @btbusinesscare why is our business line still not working after a week? How are we meant to run a business when you do not provide the service you promise - we were told it would be fixed by Tuesday!!! #notgoodenough #poorservice

  • RitaBruceEFC Rita Bruce (@RitaBruceEFC) reported

    @ChrisDeityUK @btsportfootball @btsport Horrible one boring tone ,OMG is it leeds accent ! Mute button again this box ticking of having woman on its stupid .it's .the voice you need something nice to listen too

  • davidha93409818 david hawkins (@davidha93409818) reported

    @bt_uk every night my WIFI is going down at this time when trying to watch by channels. Is there a problem in my area?

  • lechi_94 Kelechi Asika (@lechi_94) reported

    @UtdActive @btsport Is this dude on crack? How ******** is that a good draw when we're 2-0 up? Nah this guy man, I'm starting to doubt him.

  • wisemanfalse Grandmasterwise (@wisemanfalse) reported

    @RiemaBelam @bt_uk damn that sucks

  • LLagay2011 Liam Lagay (@LLagay2011) reported

    @LukeEdwardsTele @btsport They've been fawning over Everton mate was never going to happen

  • ChrisDakers Chris Dakers 🎭 (@ChrisDakers) reported

    BT commentary very poor by the way.. @btsport #EVENEW

  • WalkerLinsey Linsey Walker (@WalkerLinsey) reported

    @bt_uk Another 3 days + of minimal internet access for teen sitting exams (GCSE equivalent). We have the emergency hub but dependent on 4G signal which not great here. No guarantee that anything will actually happen on Tuesday either as no doubt further appts will need to be made.