BT (British Telecom) Outage Report in Heage, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heage, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (7%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Heage, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Alfreton, Mansfield, Derby, Chesterfield, Ripley and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Heage, England
Latest outage, problems and issue reports in Heage and nearby locations:
-
Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
-
Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
-
Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
-
Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
-
Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
-
Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
-
Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
-
Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
-
Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
-
Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
-
Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
-
Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
-
Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
-
OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
-
Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
-
b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
-
Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
-
chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
-
Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
-
andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
kris
(@kristopherj77) reported
@bt_uk last month after my line was installed i was over charged £84 for calls (i didn’t even have a phone plugged in), an engineer was sent out to fix the issue & i was told afterwards to purchase a phone and test the line, which i did and it appeared to be working (1)
-
Nick The SOM
(@ScotAmbSOM_Nick) reported
Immediately following the #EURO2020 #ENGITA game last night, @bt_uk who is responsible for fielding 999 emergency calls and distributing to the correct emergency service, received 53,000 calls in 45mins. 😱 That’s massive. #Team999 are working hard all over the UK, stay safe 🙏
-
Richard
(@a2eny) reported
@bt_uk Simple solution. Take responsibility for what your offspring does and don’t use the internet as a babysitter
-
Hugh Mulcahey
(@HughMulcahey) reported
Anyone out there in Twitterverse know how to get @bt_uk or @WeAreOpenreach to make my broadband work. I have paid them a fortune over many years and receive a polite customer service but completely unusable broadband. Rural Oxfordshire, not the moon.
-
Catherine💙
(@at_cate) reported
@bt_uk We have had two of your engineers out who have fobbed us off. Im not sure any remote help will work.
-
Bull Dogg 💙
(@stusan72) reported
Do you not think these players, with the weight of a country’s expectation, feel bad enough? Just leave them alone and get on with your own lives. #HopeUnited @bt_uk 3/3
-
Philip Sempers
(@PhilipSempers) reported
@bt_uk I am expected to send a URL from a BT TV youview box? I mean I could use wireshark but not sure how it would help?
-
Heathrxw
(@Heathrxww) reported
@bt_uk Tonight your service has driven me up the wall. On and Off WiFi with 8 down and 0.27 up absolute garbage. You do not fix any problems and just shrug it off. Cannot wait for @youfibre to come.
-
Dj Leroy Fish
(@djleroyfish) reported
@bt_uk You are the WORST ******* company on the planet!!!!! When will understand as a company you can’t split a ******* 2.4 - 5 on the new hub 2’s You can’t get 2 separate networks, making it ******* useless for any smart appliance
-
George
(@mockandscroll) reported
@bt_uk The issue is that the charge is linked to roaming charges on your own site, and until you can justify otherwise, I’ll not be paying either - sort it out, or I’ll be moving providers.